W9124J15R0068.pdf
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- Synopsis for the Private Public Partnership Office Support Services Federal contract opportunity
- Solicitation number
- W9124J-15-R-0068
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The Mission and Installation Contracting Command - Fort Sam Houston Reserve Support Division Contracting Office on behalf of the Office Chief Army Reserve located at Fort Belvoir Virginia is issuing a solicitation for the Private Public Partnership Office Support Services. Private Public Partnership Office offers America's employers the opportunity to collaborate on a shared human capital strategy as it concerns Service Members. Recognizing that America's employers and the Reserve Component share.
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SEE ADDENDUM
(No Collect Calls)
W9124J-15-R-0068 08-Dec-2015
b. TELEPHONE NUMBER
210-808-6485
8. OFFER DUE DATE/LOCAL TIME
10:00 AM 08 Jan 2016
5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE
AUTHORIZED FOR LOCAL REPRODUCTION
PREVIOUS EDITION IS NOT USABLE
STANDARD FORM 1449 (REV. 2/2012)
Prescribed by GSA – FAR (48 CFR) 53.212
(TYPE OR PRINT)
(SIGNATURE OF CONTRACTING OFFICER)
ADDENDA X ARE
26. TOTAL AWARD AMOUNT (For Gov t. Use Only )
23.
CODE 10. THIS ACQUISITION IS
SUCH ADDRESS IN OFFER
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT
BELOW IS CHECKED
TELEPHONE NO.
W9124J9. ISSUED BY
18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK
7. FOR SOLICITATION
INFORMATION CALL:
a. NAME
LASHONDRA N. PELICAN
2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER
(TYPE OR PRINT)
30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER
30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA
1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X
25. ACCOUNTING AND APPROPRIATION DATA
1. REQUISITION NUMBER
20.
ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS
ARE NOT ATTACHED
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED
(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE
SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:
. YOUR OFFER ON SOLICITATION
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN
% FOR:SET ASIDE:UNRESTRICTED OR X
SMALL BUSINESS
17a.CONTRACTOR/ CODE FACILITY
OFFEROR CODE
MICC - FSH
ATTN: MICC - FSH
2205 INFANTRY POST RD
210-466-2145
FORT SAM HOUSTON TX 78234-1361
18a. PAYMENT WILL BE MADE BY CODE
RATED ORDER UNDER
DPAS (15 CFR 700)
13a. THIS CONTRACT IS A
13b. RATING
CODE15. DELIVER TO CODE W81E2K 16. ADMINISTERED BY
12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-
TION UNLESS BLOCK IS
MARKED
SEE SCHEDULE
14. METHOD OF SOLICITATION
RFQ IFB RFPX
OFFICE OF THE CHIEF ARMY RESERVE
OFFICE OF THE CHIEF ARMY RESERVE
6075 GOETHALS ROAD, BUILDING 1908
FORT BELVOIR, VA VA 22060
TEL: FAX:
210-466-2183FAX:
TEL: 210-466-2145 (DSN 450) SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
X 8(A)
HUBZONE SMALL
BUSINESS
SIZE STANDARD:
$15,000,000
NAICS:
541611
X
OFFER DATED
29. AWARD OF CONTRACT: REF.
DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND
EMAIL:
TEL:
31c. DATE SIGNED
SEE SCHEDULE
SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT
24.22.21.19.
WOMEN-OWNED SMALL BUSINESS (WOSB)
ELIGIBLE UNDER THE WOMEN-OWNED
SMALL BUSINESS PROGRAM
EDWOSB
32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS
(CONTINUED)
PAGE 2 OF100
ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________
32a. QUANTITY IN COLUMN 21 HAS BEEN
RECEIVED INSPECTED
32b. SIGNATURE OF AUTHORIZED GOVERNMENT
REPRESENTATIVE
32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT
REPRESENTATIVE
32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE
37. CHECK NUMBER
FINALPARTIALCOMPLETE
36. PAYMENT35. AMOUNT VERIFIED
CORRECT FOR
34. VOUCHER NUMBER
FINAL
33. SHIP NUMBER
PARTIAL
38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY
41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT
41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE
42a. RECEIVED BY (Print)
42b. RECEIVED AT (Location)
42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS
STANDARD FORM 1449 (REV. 2/2012) BACK
Prescribed by GSA – FAR (48 CFR) 53.212
AUTHORIZED FOR LOCAL REPRODUCTION
PREVIOUS EDITION IS NOT USABLE
SEE SCHEDULE
20.
SCHEDULE OF SUPPLIES/ SERVICES
21.
QUANTITY UNIT
22. 23.
UNIT PRICE
24.
AMOUNT
19.
ITEM NO.
W9124J-15-R-0068
Section SF 1449 - CONTINUATION SHEET
ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
0001 2 Months Phase-In
FFP
Contractor shall furnish all personnel and services to become familiar with performance requirements in order to commence full performance of services on the first day of the base period of performance in accordance with the Performance Work Statement (PWS). PWS 1.6.21.
FOB: Destination
NET AMT
0002 10 Months P3O Support Services
FFP
Contractor shall furnish all personnel and services to support Private Public Partnership Office Support Services in accordance Section 5 of the Performance Work Statement (PWS).
0003 1 Job Travel
FFP
Travel reimbursement in accordance with the PWS requirements in paragraph
1.6.17. Contractor will be required to travel CONUS, OCONUS, and within the National Capital Region (NCR) during the performance of this contract to attend meetings, conferences, and training. Travel authorized IAW FAR 31.205-46. This CLIN will be a NOT TO EXCEED amount provided by Government. $343,000.00 NTE Plug Amount
0004 1 Job Other Direct Costs (ODC)
FFP
Other Direct Costs (ODC) shall be in accordance with PWS 1.6.18., Other Direct Costs. Prior coordination with the Contracting Officer's Representative (COR) is required. This CLIN will be a NOT TO EXCEED amount provided by the Government. $21,000.00 NTE Plug amount
0005 1 Job Contract Manpower Reporting Application
FFP
The Contractor is required to enter data into the Contractor Manpower Reporting Application (CMRA) system as defined in section 5.11 of the PWS. Reporting period shall be the period of performance not to exceed 12 months ending 30 September of each year and must be reported by 31 October of each calendar year.
Data must be accurately and completely entered into the CMR database during the data gathering period of each year or part of each year, for which the contract is in force. If not separately priced, Contractor shall include "NSP" in pricing sheet.
1001 12 Months OPTION P3O Support Services
FFP
Contractor shall furnish all personnel and services to support Private Public Partnership Office Support Services in accordance with the Performance Work Statement (PWS).
1002 1 Job OPTION Travel
FFP
Travel reimbursement in accordance with the PWS requirements in paragraph
1.6.17. Contractor will be required to travel CONUS, OCONUS, and within the National Capital Region (NCR) during the performance of this contract to attend meetings, conferences, and training. Travel authorized IAW FAR 31.205-46. This CLIN will be a NOT TO EXCEED amount provided by Government. $411,600.00 NTE plug amount
1003 1 Job OPTION Other Direct Costs (ODC)
FFP
Other Direct Costs (ODC) shall be in accordance with PWS 1.6.18., Other Direct Costs. Prior coordination with the Contracting Officer's Representative (COR) is required. This CLIN will be a NOT TO EXCEED amount provided by the Government. $21,000.00 NTE Plug amount
1004 1 Job OPTION Contract Manpower Reporting Application
FFP
The Contractor is required to enter data into the Contractor Manpower Reporting Application (CMRA) system as defined in section 5.11 of the PWS. Reporting period shall be the period of performance not to exceed 12 months ending 30 September of each year and must be reported by 31 October of each calendar year.
Data must be accurately and completely entered into the CMR database during the data gathering period of each year or part of each year, for which the contract is in
2001 12 Months OPTION P3O Support Services
FFP
Contractor shall furnish all personnel and services to support Private Public Partnership Office Support Services in accordance with the Performance Work Statement (PWS).
2002 1 Job OPTION Travel
FFP
Travel reimbursement in accordance with the PWS requirements in paragraph
1.6.17. Contractor will be required to travel CONUS, OCONUS, and within the National Capital Region (NCR) during the performance of this contract to attend meetings, conferences, and training. Travel authorized IAW FAR 31.205-46. This CLIN will be a NOT TO EXCEED amount provided by Government. .
$411,600.00 NTE plug amount
2003 1 Job OPTION Other Direct Costs (ODC)
FFP
Other Direct Costs (ODC) shall be in accordance with PWS 1.6.18., Other Direct Costs. Prior coordination with the Contracting Officer's Representative (COR) is required. This CLIN will be a NOT TO EXCEED amount provided by the Government. . $21,000.00 NTE plug amount
2004 1 Job OPTION Contract Manpower Reporting Application
FFP
The Contractor is required to enter data into the Contractor Manpower Reporting Application (CMRA) system as defined in section 5.11 of the PWS. Reporting period shall be the period of performance not to exceed 12 months ending 30 September of each year and must be reported by 31 October of each calendar year.
Data must be accurately and completely entered into the CMR database during the data gathering period of each year or part of each year, for which the contract is in
PERFORMANCE WORK STATEMENT
PERFORMANCE WORK STATEMENT (PWS)
Private Public Partnership Office Support Services
OCAR – Fort Belvoir, VA
Part 1 General Information
1. General: This is a non-personal services contract to provide support of United States Army, Army Reserve (USAR) Soldiers and dependent Family members seeking among others employment, professional and trade career development, mentor protégé, credentialing, certification, training, licensure opportunities recognized by the civilian sector. This contract also supports USAR Soldiers Individual, Leader and Unit readiness Lines of Effort. The Government shall not exercise any supervision or control over the contract service providers (CSP) performing the services herein. Such CSPs shall be accountable solely to the contractor, who in turn is responsible to the Government.
1.1. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform services as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.
1.2. Background: Private Public Partnership Office (P3O) offers America’s employers the opportunity to collaborate on a shared human capital strategy as it concerns Service Members. Recognizing that America’s employers and the Reserve Component share personnel, a synchronized talent acquisition and personnel management effort is important to a viable Operational Reserve and the success of the All Volunteer Force. For American employers, P3O ensures that the American workforce is the premier, competitive labor force in the global economy. To that end, the USAR created the P3O as a human capital strategy to ensure that America’s best and brightest can continue to serve their nation and remain competitive in their civilian careers, despite ongoing, repeated deployments. P3O continues its role with career development, but has expanded to include partnerships to help develop individual, leader and unit readiness. Rally Point 32.1 outlines the Chief, Army Reserve strategic objectives utilizing Private Public Partnership (P3) to generate readiness across all lines of efforts. P3O serves as the single point of entry for all organizations requesting to partner with the Army Reserve. This contract is in direct support of the Veterans Opportunity to Work Act.
1.3. Objectives: Provide highly specialized professional services, expertise, and performance to support successful customer case management and program administrative level support primarily in relation to the efforts associated with P3O. These services include but are not limited to:
Advertising the capabilities of the USAR P3O to industry, at military events and other venues that support P3O mission, strategic goals and objectives.
Support resume development/enhancement registering on the accepted jobs portal, application process, interview assistance, and jobs skills Collaborate with industry to promote P3 capabilities, goals, objectives, and Individual Readiness, Leader
Readiness and Unit Readiness Lines of Effort Provide timely and accurate data reflecting results in support of P3’s mission, strategic goals and objectives
P3O mission: P3O develops, integrates and directs partner relations for the Army Reserve. P3O partners with not-for-profit (NFP), for profit (FP) and academic organizations to support the Chief, Army Reserve top priorities and the Army Reserve Mission of providing trained, equipped and ready Soldiers, Leaders and units to meet America’s requirements at home and abroad.
P3O through P3 builds and leverage mutually beneficial relationships/partnerships and create synergies between/within the civilian and military communities; while developing a supportive employer partnership environment for Soldiers, eligible dependents, and other designated constituency groups in their efforts in seeking civilian employment opportunities. Support USAR efforts in promoting P3’s Lines of Effort; Individual Readiness, Leader Readiness, Unit Readiness. Individual Readiness provides employment opportunities, advance physical, mental, emotional, spiritual and financial readiness for our Soldiers, Civilians and Family members. Leader Readiness provides opportunities for professional and trade career development, mentor-protégé, credentialing, certification opportunities, training and licensure opportunities that will be recognized by the civilian sector. Unit Readiness provides real world, Title 10 training opportunities for the USAR by utilizing private and public partner relationships to enhance unit readiness by employing the USAR operational and enabling capabilities to Geographic Combatant Commanders (GCC) and Army Service Component Commands (ASCCs) Theater Security Cooperation (TSC) efforts.
1.3.1. Provide Strategic Subject Matter Support. To develop and maintain effective working relationships with Army Readiness Specialist (ARS) counterparts. Serve as the contact person to whom private sector partners and collaborators within the industry can communicate to develop programs in support service members.
1.3.2. Provide a social media presence across various platforms in order to engage service members, Dependent Family members and industry; to deliver new/developing information about the P3O services.
1.3.3. Provide guidance to Soldiers in conversion of military experience to civilian experience, credentialing and licensing.
1.3.4. Provide Transition Readiness Liaison (TRL) services to Active Duty Soldiers, Active Duty Soldiers transitioning to Reserve component status, Reserve component Soldiers transitioning from active duty to traditional Reserve status or civilian sector.
1.3.5. Provide Education Support (EDS) to assist with understanding benefits and the conversion of military experience to civilian experience, credentialing and licensing.
1.4. Scope: Contractor support in human capital resources to sustain, enhance and support the P3O within specified and designated geographical regions as listed in Technical Exhibit 3.
1.4.1. Services include fostering partnerships with private sector partners and collaborators in the furtherance P3O initiatives which are designed to build and maintain enduring private sector partners and collaborators relationships and a furtherance Individual, Leader and Unit readiness Lines of Effort opportunities.
1.4.2. The Contractor shall:
1.4.2.1. Provide necessary source reports, information and documents necessary for completion of tasks associated with P3O mission, strategic goals and objectives.
1.4.2.2. Conduct reviews of Army Reserve Individual, Leader and Unit readiness Lines of effort initiatives and actions.
1.4.2.3. Assist in the case management of Soldiers, Veterans and Family members assisted by P3O with
Individual, Leader and Unit readiness needs. Assist in the case management of private sector partners and collaborators supporting P3O mission, strategic goals and objectives.
1.4.2.4. Attend meetings with various elements of the Army, federal, local and civilian agencies, as Contractor subject matter experts.
1.4.2.5. Assist P3O support services global strategy of leveraging private sector relationships (for profit, not-for-profit and Academia organizations) to accomplish P3’s mission, strategic goals, objectives and support Individual, Leader, Unit Lines of Effort goals and objectives.
1.4.2.6. Synchronize P3O services with the Combatant Commands (COCOMs) to enable Regionally Aligned Forces (RAF) thru Army Reserve Engagement Team (ARET) engagement.
1.5. Period of Performance: The period of performance shall include:
Phase-In: Two months Base Year: Ten (10) months Option Years: Two (2) 12-month option periods
1.6. General Information.
1.6.1. Quality Control: The contractor is responsible for the delivery of quality services to the Government (see FAR 52.246-1, Contractor Inspection Requirements).
1.6.1.1. The Contractor shall develop, implement and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The Contractor shall provide three (3) copies of their comprehensive QCP to the Contracting Officer (KO) and Contracting Officer Representative (COR) within 30 days after contract award. The KO will accept the QCP. A revised QCP shall be submitted to the KO and COR within five business (5) days of when changes are made thereafter. After initial acceptance of the QCP, the contractor shall receive KO acceptance in writing of any proposed change to their QC system.
1.6.1.2. The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which they assure themselves that work complies with the requirement of the contract.
1.6.2. Quality Assurance: The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).
1.6.2.1. When the Contractor's performance is unsatisfactory, a Contract Discrepancy Report (CDR) will be issued by the KO. The Contractor shall reply in writing within ten business days from the date of the CDR, giving reasons for unsatisfactory performance, corrective actions taken, and procedures put in place to preclude reoccurrence. If the unsatisfactory performance continues, the KO shall issue a Cure Notice. Failure to cure the unsatisfactory performance may lead to a Termination for Default.
1.6.3. Property Management System: The contractor is required to establish a system to manage Government Furnished Equipment (GFE) in its possession to control, use, preserve, protect, repair, and maintain. The Property Management System (PMS) must be adequate to satisfy the requirements of FAR clause Property Management 52.245-1.
1.6.4. Federal Government Holidays: Contractor is not required to perform services on holidays.
New Year’s Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December
1.6.5. Hours of Operation: The Contractor shall be responsible for conducting business between the hours of 8:00 AM to 5:00 PM, Monday through Friday. However, weekend work is required to ensure customer service is provided during Battle Assembly weekends. The Contractor’s employees shall not exceed a 40 hour work week; a flexible work schedule maybe considered.
1.6.5.1. Weekend work. Weekend work will be required in support of Battle Assembly weekends. During these events, Soldiers practice their military skills while maintaining individual and unit readiness in the event of mobilization and deployment. The Contractor shall coordinate with the USAR unit personnel to retrieve a 12-month tentative Battle Assembly training schedules for all units that fall within their area of responsibility. In the event the Contractor encounters any issues with contacting and/or briefing any units the Contractor shall notify the COR immediately.
1.6.5.1.1. During Battle Assembly weekends contractor schedules shall be arranged in accordance with the needs of Unit, to include Outreach Activities, Warrior Training Unit activities, Yellow Ribbon and Family Programs events, Post Deployment Health Reassessment Program briefs, Leadership Development and Assessment Course, Job Fairs, Soldier Outreach, Employer Outreach and activities.
1.6.5.1.2. Occasionally, Installations will be closed unexpectedly due to inclement weather or other reasons. The contractor shall have an alert mechanism to contact their employees under these conditions.
1.6.5.1.3. If Government personnel are furloughed, the Contractor shall contact the Contracting Officer or the COR to receive direction. A Government shut down, furloughed Government employees or other administrative closings will not impact contract price/cost and the following situations apply:
1) Contractor personnel who are able to continue performance (either on site or at a site other than their normal workstation) shall continue to work and the price shall not be reduced or increased.
2) Contractor personnel who are not able to continue contract performance (e.g., support functions) may be asked to cease their work effort.
3) Nothing in this paragraph abrogates the rights and responsibilities of the parties relating to any “stop work” clause or provision included in other sections of this contract.
1.6.5.2. The Contractor shall be responsible in determining work schedules for all Contractor personnel and is authorized to alter work schedules in order to provide the best customer service in each location and ensure that coverage is sufficient at all times to the USAR. The Contractor’s employees shall not exceed a 40 hour work week; a flexible work schedule may be permitted to the extent it does not interfere with the work flow of P3O support services.
1.6.5.3. ARS shall be aware of locations, POC information and leadership structure of all USAR units and coordinate with USAR unit personnel within their respective areas of operation to compile Battle Assembly dates.
Battle Assembly dates can be provided 30-days in advance to allow work schedules to be published in a timely manner. However, schedules may be adjusted periodically and/or suddenly when there is a Battle Assembly date change or when unexpected events or activities require Private Public Partnership Office support services.
Exceptions apply during Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.
1.6.5.4. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. Overtime is not authorized. Contractor may consider flexible work schedules. The contractor will ensure that any vacant positions for ARS, TRL, SSMEs are backfilled within fifteen
(15) days of the position been declared vacant. Seven (7) days for the Program Manager (PM) and Alternate Program Manager (APM) position. When hiring personnel, the Contractor shall keep in mind of all pre-established requirements and qualifications for the different positions outlined in this contract as the stability and continuity for the workforce are essential. The contractor must ensure that potential new hires have met minimum security requirements prior to been selected to occupy any vacant position.
1.6.5.5. The Contractor shall have a plan to continue providing services while vacant positions are being backfilled with minimal interruption to the flow and the services provided. The plan shall include at a minimum any, or a combination of, cross-trained, cross-utilization of personnel or replacement personnel that will be available to provide required services at all locations outlined in Technical Exhibit 3.
1.6.5.5.1 At the conclusion of the phase-in period, contractor personnel shall be fully in-processed and “ready to work” at assigned locations. For any site with personnel vacancies greater than 10 days on the sixty-first day (61 days) after the base year performance period begins, the Contractor shall agree not to charge the Government for unfilled vacancies by applying a discount to the monthly invoice.
1.6.5.5.2 Staff Turnover: Contractor shall back fill PM and APM positions within 7 business days of a vacancy.
ARS, TRLs and SSMEs vacancies shall be filled within 15 business days with qualified personnel with adjudicated NAC-I prior to beginning work. Contractor shall provide COR a minimum of four (4) days notification of when personnel are hired to fill vacancies at assigned performance locations. Contractor agrees not to charge the Government for unfilled vacancies beyond 15 business days during the period of performance and during any of the option periods, if exercised. This will be done by applying a discount to the monthly invoice.
1.6.5.6. The Contractor shall provide the Government with access to personnel records used by the contractor to validate minimum qualification requirements. Personnel records include but are not limited to personnel resumes which contains a summary of the person’s experience and education that equips the designee with the skills necessary to deliver top-quality support services to the Government.
1.6.6. Place of Performance: Details on performance locations and personnel requirements per site is outlined in Technical Exhibit 3 List.
1.6.7. Security Requirements: Contractor personnel performing work under this contract shall have a National Agency Check with Inquiries (NACI) and must maintain this level of security required for the life of the contract.
1.6.8. Physical Security: The contractor shall be responsible for safeguarding all Government equipment, information, and property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured. Government Furnished Equipment (GFE) will be issued by the United States Army Reserve Command (USARC) G6 to the COR. The COR will hand receipt the GFE to the Contractor through a DD FORM 3161. Repairs/routine maintenance/ upgrades will be conducted by the local G2/6 or by
USARC G2/6.
1.6.9. Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. (NOTE:
All references to keys include key cards.) No keys issued to the contractor by the Government shall be duplicated.
The Contractor shall develop procedures covering key control that shall be included in the QC Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the KO.
1.6.9.1. In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the government and the total cost deducted from the monthly payment due the Contractor.
1.6.9.2. The Contractor shall prohibit the use of government issued keys/key cards by any persons other than Contractor personnel. The contractor shall prohibit the opening of locked areas by Contractor personnel to permit entrance of persons other than Contractor personnel engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.
1.6.10. Qualifications:
1.6.10.1. Special Qualifications:
1.6.10.1.1. Contractor employees shall possess and have the ability to demonstrate a level of proficiency using various Microsoft Office applications (Word, Excel, and Power Point) and to function in an e-world environment utilizing email and website applications.
1.6.10.1.2. All employees shall be able to read, write, speak, and understand the English language to effectively carry out applied printed rules, detailed orders, instructions, and training material. Have a command of both the written and spoken English language to clearly and effectively communicate in person or via electronic devices (telephone or e-mail) with co-workers, customers, and the general public.
1.6.10.1.3. Contractor employees performing work under this contract shall be US citizens unless the provisions of Army Regulation 25-2, Information Assurance have been fully completed and approval has been granted by the Government for the non-US citizen to perform the required support.
1.6.10.1.4. Contractor employees performing working under this contract shall read and sign a Non-disclosure Statement prior to performing work under this contract. Signed non-disclosure statements shall be provided to the COR. Performance of this contract may require the contractor to access data and information proprietary to the Government agency or of such a nature that its dissemination or use, other than in performance of this contract, would be adverse to the interest of the Government or others.
1.6.10.1.5. Contractor employees performing working under this contract shall have knowledge, experience, and skills in the areas of military personnel, human resource matters, especially as they relate to the USAR and balancing civilian life with military service.
1.6.10.1.6 Contractor shall have knowledge of USAR related traditions, guidance, rules, regulations and instructions.
1.6.10.1.7 Contractor shall have the ability to work in close coordination with other contractors that collaborate and support P3’s mission, strategic goals and objectives. In some cases these collaborators leadership may be manned by military personnel. In all cases, contractor personnel must be able to work in harmony with all collaborators in order to successfully accomplish P3’s mission, strategic goals and objectives.
1.6.10.1.8 Contractor shall have the ability to apply analytical tools and techniques to the interpretation of collected data and unsolicited feedback on P3’s success or failure.
1.6.10.1.9 Contractor shall have strong organizational and interpersonal skills.
1.6.10.2. Other Qualifications.
1.6.10.2.1. Anti-Terrorism (AT) Level I Training: All contractor and subcontractor employees requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after commencement of base period effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each contractor and subcontractor employee to the COR within 30 calendar days after completion of training. AT Level I awareness training is available at the following website: https://atlevel1.dtic.mil/at.
1.6.10.2.2. Access and General Protection/Security Policy and Procedures: All contractor and associated subcontractor employees shall comply with applicable installation, facility and area commander installation/facility access, local security policies and security procedures provided by the Security Manager Government representative.
The contractor and subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services or Security Office. The Contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA or local policies. In addition to the changes otherwise authorized by this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor and subcontractor security matters or processes.
1.6.10.2.3. iWATCH Training: All contractor and associated subcontractors shall brief all employees on the local iWATCH program (e.g., training standards provided by the requiring activity AT Office). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 60 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 90 calendar days after contract award.
1.6.10.2.4. OPSEC Training. Per AR 530-1, Operations Security, Contractor and associated subcontractor employees must complete Level I OPSEC training within 30 calendar days of their reporting for work under this contract. All Contractor and subcontractor employees must complete annual OPSEC awareness training.
1.6.10.2.5. Information assurance (IA)/information technology (IT) training: All Contractor employees and associated sub-contractor employees who require access to a government information system must be registered in the ATCTS (Army Training Certification Tracking System) and must successfully complete the DoD Information Assurance Awareness prior to access to the information systems. Training is required annually after the initial training. Contractor employees must complete the Defense Department IA awareness training before issuance of network access. All Contractor and associated subcontractor employees working IA/IT functions must comply with Defense Department and Army training requirements in DoD 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment.
1.6.10.2.6. Threat Awareness Reporting Program (TARP). For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b.
1.6.11. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The KO and COR, as appropriate, shall meet on a quarterly basis as a minimum with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.
These meetings shall be at no additional cost to the Government.
1.6.12. Contracting Officer Representative (COR): The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure the contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including government drawings, designs, specifications; monitor contractor's performance and notifies both the KO and contractor of any deficiencies;
coordinate availability of Government furnished property; and provide site entry of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.
1.6.13. Contractor Personnel
1.6.13.1. Key Personnel: The following personnel are considered key personnel by the government: Program Manager (PM). The contractor shall provide a PM who shall be responsible for the overall management, coordination, and performance of the work under this contract. The name of this person, and an Alternate Program Manager (APM) who shall act on behalf of the Contractor when the primary PM is absent, shall be designated in writing to the KO and COR at the Post-Award Conference and updated as changes occur. The Contractor shall submit a resume for the Program Manager and Alternate Program Manager positions with their proposal. Each resume shall include a summary of the person’s experience and education that equips the designee with the skills necessary to ensure the delivery of top-quality services to the Government. Any changes to the names of the key personnel submitted during the solicitation shall be submitted to the COR for approval, along with their resume, within five (5) days after contract award. Any changes in the Key Personnel throughout the performance of the contract shall be submitted to the COR, along with their resumes, for approval. Resumes for key personnel shall be screened by the COR for qualifications and experience in accordance with paragraph 1.6.13.2.1.1. The PM shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The PM shall be available during hours of operation as outlined in PWS section 1.6.5. The PM shall be located at the Office Chief Army Reserve (OCAR) Headquarters in Fort Belvoir, Virginia. The PM shall coordinate the activities of all contractor employees engaged in this contract, to include but not limited to, annual training events, compile national reports, with the COR and P3O support service staff, and ensure compliance of ARS duties are in accordance with the PWS. In the absences of the PM, the APM shall fulfill all PM duties, have full authority to act for the contractor on all contract matters relating to daily operation of this contract, and utilize the same office space designated for the PM during short or extended periods. The contractor will ensure that if either the PM or the APM positions become vacant they will be backfilled within seven (7) days from the day in which the position became vacant.
1.6.13.2. Minimum qualifications for Key Personnel
1.6.13.2.1. Program Manager (PM).
1.6.13.2.1.1. The minimum education and experience required to perform these services/tasks include a Bachelor’s degree in one of the following: Human Resources, Psychology, Business Management, or Business Administration from a college or university that is accredited by a national or regional agency recognized by the U.S. Department of
Education. Additionally, eight (8) years of experience in recruiting/job placement or five (5) years in a senior human resources management position. Bachelor degree can be substituted for ten (10) years of experience in a human resource management position, five (5) of the ten (10) years shall be in a senior human resource management position. The alternate PM shall have the same qualifications as the PM. A NACI is required for this position.
1.6.13.3. Other Contractor personnel minimum qualifications are listed below:
1.6.13.3.1. Contractor Strategic Subject Matter Expert (SSME) personnel minimum qualifications are listed below.
1.6.13.3.1.1. Medical (MD) - SSME: The minimum education and experience required to perform these services/tasks include a Graduate degree in a medical related field from a college or university that is accredited by a national or regional agency recognized by the U.S. Department of Education. Minimum of five (5) years relevant experience in a medical related position. Graduate degree can be substituted for a Bachelor’s degree in a medical related field and ten (10) years experience in the medical field. A NACI is required for this position.
1.6.13.3.1.1.1. MD-SSME shall possess an understanding of the business process. Experience in the industry could be Physicians, Medical logistics, Medical administration and/or Medical maintenance.
1.6.13.3.1.2. Logistics (LG) - SSME: The minimum education and experience required to perform these services/tasks include a Bachelor’s degree in Logistics Management, Supply Chain Distribution, or Materials Management from a college or university that is accredited by a national or regional agency recognized by the U.S.
Department of Education. Minimum of five (5) years relevant experience in the Logistics field as well as knowledge in customer service skills and demonstrated knowledge and proficiency in the use of office equipment, Microsoft Office computer programs and web-based applications. Bachelor degree can be substituted for ten (10) years experience in the Logistics field. A NACI is required for this position.
1.6.13.3.1.2.1. The Army core competencies represented under the logistic SSME are Transportation (Motor, Rail, and Watercraft), Quartermaster and Ordnance.
1.6.13.3.1.3. Human Resources (HR) - SSME: The minimum education and experience required to perform these services/tasks include a Bachelor’s degree in Human Resources, Psychology, or related field from a college or university that is accredited by a national or regional agency recognized by the U.S. Department of Education.
Minimum of 5-10years experience in career counseling, recruiting/job placement as well as knowledge in customer service skills and demonstrated knowledge and proficiency in the use of office equipment, Microsoft Office computer programs and web-based applications. Bachelor degree can be substituted for ten (10) years experience in the recruiting/job placement field. A NACI is required for this position.
1.6.13.3.1.3.1. The Army core competencies represented under the HR SSME is personnel administration and finance.
1.6.13.3.1.4. Law Enforcement (LE) - SSME: The minimum education and experience required to perform these services/tasks include a Bachelor’s degree in Criminology, Criminal Justice, Law Enforcement, or Police Studies from a college or university that is accredited by a national or regional agency recognized by the U.S. Department of Education. Minimum of 5-10 years experience in law enforcement as well as knowledge in customer service skills and demonstrated knowledge and proficiency in the use of office equipment, Microsoft Office computer programs and web-based applications. Bachelor degree can be substituted for ten (10) years in law enforcement. A NACI is required for this position.
1.6.13.3.1.4.1. The Army core competencies represented under the LE SSME is Military Police, and Criminal Investigation.
1.6.13.3.1.5. Engineer (EN) - SSME: The minimum education and experience required to perform these services/tasks include a Bachelor’s degree in Engineering or related field from a college or university that is accredited by a national or regional agency recognized by the U.S. Department of Education. Minimum of five (5) years experience in engineering field or a related position as well as knowledge in customer service skills and demonstrated knowledge and proficiency in the use of office equipment, Microsoft Office computer programs and web-based applications. Bachelor degree can be substituted for ten (10) years experience in engineering or a related position with a minimum of five (5) years in a senior role within the engineering field. A NACI is required for this position.
1.6.13.3.1.5.1. The Army core competencies represented under the EN SSME are Engineer, Civil Affairs, and Chemical.
1.6.13.3.1.6. Intelligence and Signal (IS) - SSME: The minimum education and experience required to perform these services/tasks include a Bachelor’s degree in Information Technology or a related field from a college or university that is accredited by a national or regional agency recognized by the U.S. Department of Education. Minimum of five (5) years experience in Information Technology or a related position as well as knowledge in customer service skills and demonstrated knowledge and proficiency in the use of office equipment, Microsoft Office computer programs and web-based applications. Bachelor degree can be substituted for ten (10) years experience in information technology or a related position. A NACI is required for this position.
1.6.13.3.1. 6.1. The Army core competencies represented under the IS SSME are Military Intelligence and Signal.
1.6.13.3.1.7. Public Affairs Specialist (PAS) - SSME: The minimum education and experience required to perform these services/tasks include a Bachelor’s degree in Public Affairs or a related field from a college or university that is accredited by a national or regional agency recognized by the U.S. Department of Education. Minimum of five
(5) years experience in Public Affairs, media relations, broadcasting or journalism or three (3) years Army Public Affairs experience as well as knowledge in customer service skills and demonstrated knowledge and proficiency in the use of office equipment, Microsoft Office computer programs and web-based applications. Bachelor degree can be substituted for ten (10) years experience in Public Affairs, media relations, broadcasting or journalism. A NACI is required for this position.
1.6.13.3.1.7.1 The Army core competency represented under PAS SSME is Public Affairs.
1.6.13.3.1.8. Education Specialist (EDS) - SSME. The minimum education and experience required to perform these services/tasks include a Bachelor’s degree in Education or a related field from a college or university that is accredited by a national or regional agency recognized by the U.S. Department of Education. Minimum of five (5) years experience in Education or a related position as well as knowledge in customer service skills and demonstrated knowledge and proficiency in the use of office equipment, Microsoft Office computer programs and web-based applications. Bachelor degree can be substituted for ten (10) years experience in Education or a related field. The EDS shall be familiar with Army and Department of Defense (DoD) education benefits and subjects such as, but not limited to, credit for military service and Military Occupational Specialty (MOS) education requirements. A NACI is required for this position.
1.6.13.3.1.9 Combatant Command Strategic Subject Matter Experts (COCOM SSMEs) for, Southern Command (SOUTHCOM COCOM SSME), Northern Command (NORTHCOM COCOM SSME), United States Army Europe Combatant Command Subject Matter Expert (USAREUR COCOM SSME), United States Army Africa Combatant Command Strategic Subject Matter Expert (USARAF COCOM SSME) and United States Army Pacific Combatant Command (USARPAC COCOM SSME). The minimum education and experience required to perform these services/tasks include a Bachelor’s degree in Business Administration or related field from a college or university that is accredited by a national or regional agency recognized by the U.S. Department of Education. Minimum of five (5) years experience in Civil Affairs as well as knowledge in customer service skills and demonstrated knowledge and proficiency in the use of office equipment, Microsoft Office computer programs and web-based applications. Bachelor degree can be substituted for ten (10) year experience in Civil Affairs or its civilian sector equivalent as a business continuity planner. A NACI is required for this position.
1.6.13.3.2: Other contractor personnel minimum qualifications are listed below.
1.6.13.3.2.1. Transition Readiness Liaisons (TRLs): The minimum education and experience required to perform these services/tasks include a bachelor’s degree in Human Resources, Psychology, or related field from a college or university that is accredited by a national or regional agency recognized by the U.S. Department of Education.
Minimum of five (5) years experience in human resources related positions such as career counseling, recruiting/job placement as well as knowledge in customer service skills and demonstrated knowledge and proficiency in the use of office equipment, Microsoft Office computer programs and web-based applications. Bachelor degree can be substituted for ten (10) years experience in human resources related positions or recruiting/job placement experience. A NACI is required for this position.
1.6.13.3.2.2. Army Readiness Specialists (ARS): The minimum education and experience required to perform these services/tasks include a bachelor’s degree in Human Resources, Psychology, or related…
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