FINAL_G6_IT_Services_TE_2_Deliverables_MOD_May_2018.docx

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable

Monthly Progress Report (MPR)

CDRL A001

Trip Report

CDRL A002

Mandatory Certifications and Certification Tracker

CDRL A003

Tracker: Email as Excel atch

COR

Create and/or Maintain CCoE IT Policies

CDRL A004

COR

Weekly Trouble Ticket Report

CDRL A005

Quarterly Hardware and Software Inventory

CDRL A006

Monthly Scan/STIG Report

CDRL A007

Project Plans/ Schedules/ Technical Briefings/ Final Reports

CDRL A008

Project Status Reports

CDRL A009

Alert Roster

CDRL A010

MONTHLY PROGRESS REPORT (MPR) (CDRL A001). The Contractor shall provide a monthly Contractor’s Monthly Progress Report written report to the Government. Report shall be submitted in electronic mail as a Microsoft Word attachment and in WAWF. This document shall be delivered the twenty ninth (29th) of each month. The MPR should include the following:

· Summary of work delivered the previous month

· Status of ongoing and planned deliverables

· Schedule for all projects to include major milestones

· Description of any issues to include recommended solutions

· Summary/status of all TASKORDs

· Update and status on any deliverables returned during the month

· Personnel report to include status on personnel vacancies and upcoming scheduled time off

· Summary of ODCs billed that month

· Summary of travel completed that month (traveler, destination, dates, purpose and cost)

· List of upcoming travel

· Status of all security clearances

· Summary of any training and certifications completed

· Summary of any problems encountered and recommended solutions.

· Funding shortfalls to accomplish the work specified for the reporting period

The Contractor shall capture and execute directives from the COR on the accomplishment of work activities. The Contractor shall respond to Government business relations requests within one (1) workday. The Contractor shall be prepared to brief MPR content to the Government at short notice (within one (1) business day). The Government shall require additional periodic Progress Reports and briefings as deemed necessary by the COR for poor performance.

TRIP REPORT (CDRL A002). The Contractor shall provide a written, detailed Trip Report to the COR not later than five (5) working days after completing the trip under this PWS. Report shall be submitted in electronic mail as a Microsoft Word attachment and submitted in WAWF. For Other Direct Costs (ODC) reimbursement, all travel requires Government approval/authorization by the COR prior to travel. This report/EXSUM will include:

· Organization Visited

· Date/Time

· Systems/Mission/Goals

· Attendee names

· Destination/Meeting Host

· Purpose/Scope

· Persons Contacted

· Discussion Background

· Conclusions

· Recommendation if necessary MANDATORY CERTIFICATIONS AND TRACKER (CDRL A003). At performance start, and as needed (ie upon personnel change or certification renewal/expiration, etc.), Contractor shall provide hard copies of all required certifications to the COR. Additionally, Contractor shall maintain and provide to the COR a Certification Tracker (Excel) showing the current status of all required certifications, updating as status changes. Tracker shall be submitted in electronic mail as an Excel attachment and will include at least the following:

· Position (ie System Administrator, Program Manager, Senior IT Project Manager)

· Position’s Required Certifications

· Full Name

· Division Assigned (ie Operations, Enterprise)

· For each required certification, date obtained and expiration date (expiration date only required if certification expires; otherwise NA)

· Highlight all certifications already expired or expiring within 90 days (expired certifications may result in Contractor network privileges revoked, affecting their ability to perform IAW the PWS).

CREATE AND/OR MAINTAIN CCOE IT POLICIES (CDRL A004). The Contractor shall create, update, and/or maintain policies, user guides, instructions, “how to” guides, “cheat sheets”, SOPs, TTPs, etc. within respective G6 Divisions pertaining to work IAW the PWS. The Contractor will submit to the respective Division Chief. Format provided by the Government.

WEEKLY TROUBLE TICKET REPORT (CDRL A005). The Contractor shall create reports using the data in the CCoE G6 Enterprise Trouble Ticket System. The Government will provide the specifications for the reports, which may change, as required. Due electronically and hard copy by NOON every Tuesday weekly to Enterprise Division Chief and Enterprise Division NCOIC. Out of cycle reports may also be requested.

QUARTERLY HARDWARE AND SOFTWARE INVENTORY (CDRL A006). The Contractor shall maintain reports related to hardware and software inventory within the CCoE. The Contractor will execute in the format provided by the Government along with the current hardware and software inventory list to the contractor NLT five (5) working days after the start of the contract. Quarterly reports are due the 15th of the month quarterly – 15 Apr, 15 Jul, 15 Oct, 15 Dec to the Enterprise Division Chief and the Enterprise Division NCOIC.

MONTHLY SECURITY TECHNICAL INFORMATION GUIDE (STIG) AND SCAN REPORT (CDRL A007). The Contractor shall execute monthly Scan and STIG reports on all identified CCoE servers/hosts and prepare documentation to support the Scan and STIG Reports once the required permissions and accesses are granted to contractor personnel. The program and instructions to execute the report, as well as report disposition, are provided by the NEC or G6 Cyber Security if a Training Network (commercial/ISP). Scan and STIG report is due the 3rd of every month.

PROJECT PLANS/SCHEDULES/TECHNICALBRIEFINGS/REPORTS (CDRL A008). The Contractor shall provide written detailed documentation to support projects, analysis and assessment to the Government as required. These documents shall support specific funded projects and shall include Project Plans, Schedule, Technical Briefings and Final Reports. The technical plans, procedures and approaches presented shall be pre-approved by the appropriate Government lead prior to acceptance. During the process, the contractor shall solicit and capture feedback from the target audience and integrate this feedback where appropriate.

· The Project Plan shall contain the following:

· Introduction: Purpose of Project

· Project Objectives: To include all functional requirements as related to each CONOPS

· Project Timeline, Procedures and Controls

· Analysis of the Resource Requirements: Required/Available resources, where and how these resources will be obtained

· Predicted Results for Projects.

· Report Completion Timeline

· The Government COR and or Government lead may require additional subsections be included in Project Plans

· The Project Final Report shall contain the following:

· Executive Summary

· Project Objectives: To include all functional requirements as related to each CONOPS

· Project Timeline, Procedures and Controls

· Project Results

· Final Finding and Recommendations

· Related Project Report(s) as an Enclosure

PROJECT STATUS REPORT (CDRL A009). The Contractor shall provide a monthly Project Status Report (ie timeline, Gantt Chart, Quad Chart, etc) to update the Government lead on all ongoing projects.

ALERT ROSTER (CDRL A010). The Contractor shall update the Alert Roster as required (ie new in-coming or out-going personnel) and email to all G6 personnel.

CONTRACT DATA REQUIREMENTS LIST

Public reporting burden for this collection of information is estimated to average 110 hours per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Department of Defense, Washington Headquarters Services, Directorate for Information Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington, VA. 22202-4302, and to the Office of Management and Budget, Paperwork Reduction Project (0704-0188), Washington, DC 20503. Please DO NOT RETURN your form to either of these addresses. Send completed form to the Government Issuing Contracting Officer for Contract/PR No. listed in Block E.

TDP TM OTHER MISC

1. DATA ITEM NO.

2. TITLE OF DATA ITEM

3. SUBTITLE

A001

Monthly Progress Report (MPR)

CYBER COE G6

REQUIRED

10. FREQUENCY

12. DATE OF FIRST

SUBMISSION

14. DISTRIBUTION

DD

MONTHLY

SEE BLK 16

a. ADDRESSEE

8. APP CODE

13. DATE OF SUBSEQUENT

SUBMISSION

A

N/A

SEE BLK 16

16. REMARKS:

MONTHLY PROGRESS REPORT (MPR) (CDRL A001). The Contractor shall provide a monthly Contractor’s Monthly Progress Report written report to the Government. Report shall be submitted in electronic mail as a Microsoft Word attachment. This document shall be delivered the twenty ninth (29th) of each month. The MPR should include the following:

· Summary of work delivered the previous month

· Status of ongoing and planned deliverables

· Schedule for all projects to include major milestones

· Description of any issues to include recommended solutions

· Summary/status of all TASKORDs

· Update and status on any deliverables returned during the month

· Personnel report to include status on personnel vacancies and upcoming scheduled time off

· Summary of ODCs billed that month

· Summary of travel completed that month (traveler, destination, dates, purpose and cost)

· List of upcoming travel

· Status of all security clearances

· Summary of any training and certifications completed

· Summary of any problems encountered and recommended solutions.

· Funding shortfalls to accomplish the work specified for the reporting period

The Contractor shall capture and execute directives from the COR on the accomplishment of work activities. The Contractor shall respond to Government business relations requests within one (1) workday. The Contractor shall be prepared to brief MPR content to the Government at short notice (within one (1) business day). The Government shall require additional periodic Progress Reports and briefings as deemed necessary by the COR for poor performance.

BLOCK 9: Distribution Statement D - Distribution authorized to the Department of Defense and DoD contractors only.

Reason: To protect technical/operational data or information.

All other requests shall be referred to the undersigned.

15. TOTAL

G. PREPARED BY

COR

COR

CONTRACT DATA REQUIREMENTS LIST

Public reporting burden for this collection of information is estimated to average 110 hours per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Department of Defense, Washington Headquarters Services, Directorate for Information Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington, VA. 22202-4302, and to the Office of Management and Budget, Paperwork Reduction Project (0704-0188), Washington, DC 20503. Please DO NOT RETURN your form to either of these addresses. Send completed form to the Government Issuing Contracting Officer for Contract/PR No. listed in Block E.

3. SUBTITLE

CYBER COE G6

REQUIRED

SUBMISSION

14. DISTRIBUTION

DD

A

16. REMARKS:

The Contractor shall provide a written, detailed Trip Report to the COR not later than five (5) working days after completing the trip under this PWS. Report shall be submitted in electronic mail as a Microsoft Word attachment and submitted in WAWF. For Other Direct Costs (ODC) reimbursement, all travel requires Government approval/authorization by the COR prior to travel. This report/EXSUM will include:

· Organization Visited

· Date/Time

· Systems/Mission/Goals

· Attendee names

· Destination/Meeting Host

· Purpose/Scope

· Persons Contacted

· Discussion Background

· Conclusions

· Recommendation if necessary BLOCK 9: Distribution Statement D - Distribution authorized to the Department of Defense and DoD contractors only.

15. TOTAL

G. PREPARED BY

Public reporting burden for this collection of information is estimated to average 110 hours per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Department of Defense, Washington Headquarters Services, Directorate for Information Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington, VA. 22202-4302, and to the Office of Management and Budget, Paperwork Reduction Project (0704-0188), Washington, DC 20503. Please DO NOT RETURN your form to either of these addresses. Send completed form to the Government Issuing Contracting Officer for Contract/PR No. listed in Block E.

3. SUBTITLE

CYBER COE G6

REQUIRED

SUBMISSION

14. DISTRIBUTION

DD

A

16. REMARKS:

At performance start, and as needed (ie upon personnel change or certification renewal/expiration, etc.), Contractor shall provide hard copies of all required certifications to the COR.

Additionally, Contractor shall maintain and provide to the COR a Certification Tracker (Excel) showing the current status of all required certifications, updating as status changes. Tracker shall be submitted in electronic mail as an Excel attachment and will include at least the following:

· Position (ie System Administrator, Program Manager, Senior IT Project Manager)

· Position’s Required Certifications

· Full Name

· Division Assigned (ie Operations, Enterprise)

· For each required certification, date obtained and expiration date (expiration date only required if certification expires; otherwise NA)

· Highlight all certifications already expired or expiring within 90 days (expired certifications may result in Contractor network privileges revoked, affecting their ability to perform IAW the PWS).

BLOCK 9: Distribution Statement D - Distribution authorized to the Department of Defense and DoD contractors only.

15. TOTAL

G. PREPARED BY

CONTRACT DATA REQUIREMENTS LIST

Public reporting burden for this collection of information is estimated to average 110 hours per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Department of Defense, Washington Headquarters Services, Directorate for Information Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington, VA. 22202-4302, and to the Office of Management and Budget, Paperwork Reduction Project (0704-0188), Washington, DC 20503. Please DO NOT RETURN your form to either of these addresses. Send completed form to the Government Issuing Contracting Officer for Contract/PR No. listed in Block E.

TDP TM OTHER MISC

1. DATA ITEM NO.

2. TITLE OF DATA ITEM

3. SUBTITLE

A004

CCoE G6

REQUIRED

10. FREQUENCY

12. DATE OF FIRST

SUBMISSION

14. DISTRIBUTION

DD

As Req’d

SEE BLK 16

8. APP CODE

13. DATE OF SUBSEQUENT

A

N/A

SEE BLK 16

16. REMARKS:

The Contractor shall create, update, and/or maintain policies, user guides, instructions, “how to” guides, “cheat sheets”, SOPs, TTPs, etc. within respective G6 Divisions pertaining to work IAW the PWS. The Contractor will submit to the respective Division Chief. Format provided by the Government.

BLOCK 9: Distribution Statement D - Distribution authorized to the Department of Defense and DoD contractors only. Reason: To protect technical data or information. All other requests shall be referred to the undersigned.

15. TOTAL

G. PREPARED BY

COR

CONTRACT DATA REQUIREMENTS LIST

Public reporting burden for this collection of information is estimated to average 110 hours per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Department of Defense, Washington Headquarters Services, Directorate for Information Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington, VA. 22202-4302, and to the Office of Management and Budget, Paperwork Reduction Project (0704-0188), Washington, DC 20503. Please DO NOT RETURN your form to either of these addresses. Send completed form to the Government Issuing Contracting Officer for Contract/PR No. listed in Block E.

TDP TM OTHER MISC

1. DATA ITEM NO.

2. TITLE OF DATA ITEM

3. SUBTITLE

A005

CCoE G6

REQUIRED

10. FREQUENCY

12. DATE OF FIRST

SUBMISSION

14. DISTRIBUTION

DD

Weekly

SEE BLK 16

8. APP CODE

13. DATE OF SUBSEQUENT

A

N/A

SEE BLK 16

16. REMARKS:

The Contractor shall create reports using the data in the CCoE G6 Enterprise Trouble Ticket System. The Government will provide the specifications for the reports, which may change, as required. Due electronically and hard copy by NOON every Tuesday weekly to Enterprise Division Chief and Enterprise Division NCOIC. Out of cycle reports may also be requested.

BLOCK 9: Distribution Statement D - Distribution authorized to the Department of Defense and DoD contractors only. Reason: To protect technical data or information. All other requests shall be referred to the undersigned.

15. TOTAL

G. PREPARED BY

COR

Public reporting burden for this collection of information is estimated to average 110 hours per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Department of Defense, Washington Headquarters Services, Directorate for Information Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington, VA. 22202-4302, and to the Office of Management and Budget, Paperwork Reduction Project (0704-0188), Washington, DC 20503. Please DO NOT RETURN your form to either of these addresses. Send completed form to the Government Issuing Contracting Officer for Contract/PR No. listed in Block E.

TDP TM OTHER MISC

1. DATA ITEM NO.

2. TITLE OF DATA ITEM

3. SUBTITLE

A006

CCoE G6

REQUIRED

10. FREQUENCY

12. DATE OF FIRST

SUBMISSION

14. DISTRIBUTION

DD

Quarterly

SEE BLK 16

8. APP CODE

13. DATE OF SUBSEQUENT

A

N/A

SEE BLK 16

16. REMARKS:

The Contractor shall maintain reports related to hardware and software inventory within the CCoE. The Contractor will execute in the format provided by the Government along with the current hardware and software inventory list to the contractor NLT five (5) working days after the start of the contract.. Quarterly reports are due the 15th of the month quarterly – 15 Apr, 15 Jul, 15 Oct, 15 Dec to the Enterprise Division Chief and the Enterprise Division NCOIC.

BLOCK 9: Distribution Statement D - Distribution authorized to the Department of Defense and DoD contractors only. Reason: To protect technical data or information. All other requests shall be referred to the undersigned.

15. TOTAL

G. PREPARED BY

COR

Public reporting burden for this collection of information is estimated to average 110 hours per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Department of Defense, Washington Headquarters Services, Directorate for Information Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington, VA. 22202-4302, and to the Office of Management and Budget, Paperwork Reduction Project (0704-0188), Washington, DC 20503. Please DO NOT RETURN your form to either of these addresses. Send completed form to the Government Issuing Contracting Officer for Contract/PR No. listed in Block E.

TDP TM OTHER MISC

1. DATA ITEM NO.

2. TITLE OF DATA ITEM

3. SUBTITLE

A007

CCoE G6

REQUIRED

10. FREQUENCY

12. DATE OF FIRST

SUBMISSION

14. DISTRIBUTION

DD

Monthly

SEE BLK 16

8. APP CODE

13. DATE OF SUBSEQUENT

A

N/A

SEE BLK 16

16. REMARKS:

The Contractor shall execute monthly Scan and STIG reports on all identified CCoE servers/hosts and prepare documentation to support the Scan and STIG Reports once the required permissions and accesses are granted to contractor personnel. The program and instructions to execute the report, as well as report disposition, are provided by the NEC or G6 Cyber Security if a Training Network (commercial/ISP). Scan and STIG report is due the 3rd of every month.

BLOCK 9: Distribution Statement D - Distribution authorized to the Department of Defense and DoD contractors only. Reason: To protect technical data or information. All other requests shall be referred to the undersigned.

15. TOTAL

G. PREPARED BY

COR

CONTRACT DATA REQUIREMENTS LIST

Public reporting burden for this collection of information is estimated to average 110 hours per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Department of Defense, Washington Headquarters Services, Directorate for Information Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington, VA. 22202-4302, and to the Office of Management and Budget, Paperwork Reduction Project (0704-0188), Washington, DC 20503. Please DO NOT RETURN your form to either of these addresses. Send completed form to the Government Issuing Contracting Officer for Contract/PR No. listed in Block E.

TDP TM OTHER MISC

1. DATA ITEM NO.

2. TITLE OF DATA ITEM

3. SUBTITLE

A008

CCoE G6

REQUIRED

10. FREQUENCY

12. DATE OF FIRST

SUBMISSION

14. DISTRIBUTION

DD

As Required

SEE BLK 16

8. APP CODE

13. DATE OF SUBSEQUENT

A

N/A

SEE BLK 16

16. REMARKS:

The Contractor shall provide written detailed documentation to support projects, analysis and assessment to the Government as required. These documents shall support specific funded projects and shall include Project Plans, Schedule, Technical Briefings and Final Reports. The technical plans, procedures and approaches presented shall be pre-approved by the appropriate Government lead prior to acceptance. During the process, the contractor shall solicit and capture feedback from the target audience and integrate this feedback where appropriate.

· The Project Plan shall contain the following:

· Introduction: Purpose of Project

· Project Objectives: To include all functional requirements as related to each CONOPS

· Project Timeline, Procedures and Controls

· Analysis of the Resource Requirements: Required/Available resources, where and how these resources will be obtained

· Predicted Results for Projects.

· Report Completion Timeline

· The Government COR and or Government lead may require additional subsections be included in Project Plans

· The Project Final Report shall contain the following:

· Executive Summary

· Project Objectives: To include all functional requirements as related to each CONOPS

· Project Timeline, Procedures and Controls

· Project Results

· Final Finding and Recommendations

· Related Project Report(s) as an Enclosure BLOCK 9: Distribution Statement D - Distribution authorized to the Department of Defense and DoD contractors only. Reason: To protect technical data or information. All other requests shall be referred to the undersigned.

15. TOTAL

G. PREPARED BY

COR

Public reporting burden for this collection of information is estimated to average 110 hours per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Department of Defense, Washington Headquarters Services, Directorate for Information Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington, VA. 22202-4302, and to the Office of Management and Budget, Paperwork Reduction Project (0704-0188), Washington, DC 20503. Please DO NOT RETURN your form to either of these addresses. Send completed form to the Government Issuing Contracting Officer for Contract/PR No. listed in Block E.

TDP TM OTHER MISC

1. DATA ITEM NO.

2. TITLE OF DATA ITEM

3. SUBTITLE

A009

Project Status Reports

Documentation

CCoE G6

REQUIRED

10. FREQUENCY

12. DATE OF FIRST

SUBMISSION

14. DISTRIBUTION

DD

Monthly

SEE BLK 16

8. APP CODE

13. DATE OF SUBSEQUENT

A

N/A

SEE BLK 16

16. REMARKS:

The Contractor shall provide a monthly Project Status Report (ie timeline, Gantt Chart, Quad Chart, etc) to update the Government lead on all ongoing projects.

BLOCK 9: Distribution Statement D - Distribution authorized to the Department of Defense and DoD contractors only. Reason: To protect technical data or information. All other requests shall be referred to the undersigned.

15. TOTAL

G. PREPARED BY

COR

CONTRACT DATA REQUIREMENTS LIST

Public reporting burden for this collection of information is estimated to average 110 hours per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Department of Defense, Washington Headquarters Services, Directorate for Information Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington, VA. 22202-4302, and to the Office of Management and Budget, Paperwork Reduction Project (0704-0188), Washington, DC 20503. Please DO NOT RETURN your form to either of these addresses. Send completed form to the Government Issuing Contracting Officer for Contract/PR No. listed in Block E.

TDP TM OTHER MISC

1. DATA ITEM NO.

2. TITLE OF DATA ITEM

3. SUBTITLE

A010

Alert Roster

Documentation

CCoE G6

REQUIRED

10. FREQUENCY

12. DATE OF FIRST

SUBMISSION

14. DISTRIBUTION

DD

As Required

SEE BLK 16

8. APP CODE

13. DATE OF SUBSEQUENT

A

N/A

SEE BLK 16

16. REMARKS:

The Contractor shall update the Alert Roster as required (ie new in-coming or out-going personnel) and email to all G6 personnel.

BLOCK 9: Distribution Statement D - Distribution authorized to the Department of Defense and DoD contractors only. Reason: To protect technical data or information. All other requests shall be referred to the undersigned.

15. TOTAL

G. PREPARED BY

COR