B.08.02_W9123719T0004.pdf

SEE ADDENDUM

(No Collect Calls)

W9123719T0004 04-Dec-2018

b. TELEPHONE NUMBER

304-399-5337

8. OFFER DUE DATE/LOCAL TIME

11:00 AM 04 Jan 2019

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912379. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

CYNTHIA A OXLEY

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

USACE, CONTRACTING DIVISION

CYNTHIA OXLEY, 502 8TH STREET

HUNTINGTON WV 25701

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

304-399-5281FAX:

TEL: 304-399-5337 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$27,500,000

NAICS:

541511

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF83

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W9123719T0004

Section SF 1449 - CONTINUATION SHEET

INSTRUCTIONS TO OFFERORS

INSTRUCTIONS TO OFERORS

This Request for Quote (RFQ) is for an Indefinite Delivery, Indefinite Quantity (IDIQ) Contract to provide all management, labor, supplies, materials and equipment necessary to perform technical support and software development and maintenance services for the Waterborne Commerce Statsitics Data Collection and Navigation Planning Database Applications, US Army Corps of Engineers Naviagation Planning Center of Excellence for Inland Navigation, Huntingtgotn Disitrct. All work shall be performed in strict compliance with the attached Performance Work Statement (PWS) and all other terms, clauses and conditions incorporated herein. The base period for this contract will be from on 12 February 2019 (approximate date) through 11 February 2020.

Simplified acquisition procedures for commercial services are being used in this procurement in accordance with FAR 13.500(c)(2).

Note: This solicitation contains an option clause to extend the awarded contract for up to two (2) additional one-year option periods. The one-year option periods are as follows:

Option Period 1: 12 February 2020 through 11 Febraury 2021 Option Period 2: 12 February 2021 through 11 February 2022

One award will be made from this RFQ. The Government intends to evaluate quotes and award a contract without discussions with offerors (See 52.212-1(g)).

This procurement is 100% set-aside for Small Business, under NAICS code 541511 ($27.0 million average annual receipts for the previous three years).

The Method of Payment under this contract will be Electronic Funds Transfer (EFT) to a commercial bank account specified by the Contractor.

There is no bonding requirement for this procurement action.

Quotes will not be accepted for quantities less than the quantities specified in the price breakout schedule.

Failure to submit a unit price for all items listed (base period and option periods) will be considered as a material deviation from the requirements of the Request for Quote (RFQ) and the quote will be rejected.

Submit Offers to: cynthia.a.oxley@usace.army.mil

OR

U.S. Army Corps of Engineers ATTN: Cynthia Oxley 502 8th Street, Room 419 Huntington, WV 25701

OR

Fax: 304-399-5281

Quotes are due on the date and time identified on page 1 (box 8) of this solicitation. Electronic and fax submittals may be accepted.

For contractual/technical questions, please contract Cynthia Oxley at 304-399-5337 or by email at cynthia.a.oxley@usace.army.mil

Veterans Employment Emphasis for U.S. Army Corps of Engineers Contracts

In addition to complying with the requirements outlined in FAR Part 22.13, FAR Clause 52.222-35, FAR Clause 52.222-37, DFARS 222.13 and Department of Labor regulations, U.S. Army Corps of Engineers (USACE) contractors and subcontractors at all tiers are encouraged to promote the training and employment of U.S. veterans while performing under a USACE contract. While no set-aside, evaluation preference, or incentive applies to the solicitation or performance under the resultant contract, USACE contractors are encouraged to seek out highly qualified veterans to perform services under this contract. The following resources are available to assist USACE contractors in their outreach efforts:

U.S. Department of Labor Veterans employment: www.vets.gov/ Federal veteran employment information: www.fedshirevets.gov/index.aspx Veterans’ Employment and Training Service (VETS): http://www.dol.gov/vets/ Veterans Opportunity to Work (VOW) Program: http://benefits.va.gov/vow/ U.S. Army Warrior Transition Command Employment Index:

wtc.army.mil/modules/employers/index.html

Hiring Our Heroes initiative: www.uschamberfoundation.org/hiring-our-heroes

Guide to Hiring Veterans:

https://obamawhitehouse.archives.gov/sites/default/files/docs/white_house_business_council_- _guide_to_hiring_veterans_0.pdf

EVALUATION CRITERIA

52.212-2 EVALUATION--COMMERCIAL ITEMS (OCT 2014)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The evaluation approach for all factors is as follows: The offer will be evaluated to determine the extent to which each requirement has been addressed (through strengths and/or weaknesses) in accordance with the terms and conditions listed in this solicitation. Offers will be assessed using the following technical/risk ratings: Outstanding (exceptional approach and understanding), Good (thorough approach and understanding), Acceptable (adequate approach and understanding), and Marginal (does not clearly or has not demonstrate an adequate approach or understanding), or Unacceptable (requirements not met).

The following evaluation factors, listed in descending order of importance, shall be used to evaluate offers:

FACTOR A: Technical Experience/Management Approach: Provide the proposed method for meeting the project requirements outlined in the PWS and demonstrate the offeror’s degree of comprehension of the project requirements.

Technical experience – List technical experience in the following areas: Adobe Cold Fusion, Oracle Databases, SQL, Java, Testing Protocols, and Knowledge Dispatch.

Management Approach - Describe your plan to manage the services required by the PWS and address the following items:

Indicate the proposed methodology of how each task will be coordinated and monitored for completion, including the specific mechanism of execution of administrative processes, such as invoicing and tracking labor hours and task burn rates.

List the location of the offeror’s management offices.

Indicate any proposed teaming/subcontracting arrangements (if any) to be used in supporting PWS requirements.

Describe methods of management and how the offeror will promote/maintain effective communication channels with the Government team and within the contractor team.

FACTOR B: Staffing Plan: Provide a staffing plan for personnel and map your proposed schedule labor categories to the categories identified in the PWS. The staffing plan should address:

Personnel qualifications and skill level categories available to work on task start-up date.

Specific methods for recruiting, training, and retaining qualified personnel.

Proposed skill categories. Personnel qualifications will be evaluated based on experience, education and/or skills relevant to the PWS requirements.

Provide the Government a clear understanding of how the offeror intends to staff and manage the project to meet all requirements, including delivery schedules and emergency responses.

Describe how offeror intends to provide continuous and uninterrupted support throughout the life of the task, even with instances of contractor personnel becoming unavailable for work under this task order, due to termination of employment or other reasons.

Provide information on how well your company has been able to retain personnel on other contracts (what is your average turnover rate and how long does your company normally take to bring someone new on board; what is your PIV (Personal Identity Verification) investigation process. Do you accomplish any internal background investigations before sending the candidates for the government background checks;

does your company provide your employees with any type of training as to what is expected of them at the client’s site?

FACTOR C: Knowledge of U.S. Army Corps of Engineers Vessel Operating Report Processes: Address the following:

Demonstrate knowledge of the business processes and practices of the navigation vessel operators reporting within the U. S. Army Corps of Engineers. The following criteria form the basis of support for this decisive factor:

Demonstrate an understanding of how navigation vessels report their waterway movements;

Demonstrate the ability to interlink business processes to application business rules;

Demonstrate the ability to provide on-site technical support and training in the use of Waterborne Commerce Statistics application.

FACTOR D: Past Performance:

Past performance will be evaluated based on information from the Past Performance Information Retrieval System (PPIRS) and any credible, documented evaluations/reports. Additionally, the Government may seek other information by checking references to determine the offeror’s past performance in (but not limited to) the following criteria: Contractor’s safety record; Cooperativeness;

Indebtedness; Compliance with Labor Laws; Timely response to administrative requirements;

Willingness to negotiate; Attitude; Ethics and Professionalism

A list of references who have knowledge of offeror’s performance, current or completed within the past five years, that may address offeror’s performance with this type work; include contact full name and address, telephone number, email address, if available, and the dates, location, types of contracts, dollar values of the work.

The above factors may be applied as a method of evaluating the offeor’s past performance in accomplishing the Government's mission on past and current contracts.

NOTE: The Past Performance Questionnaire included in the solicitation is provided for the offeror or its team members to submit to the client for each project the offeror includes in its proposal for Factor B - Past Performance. Ensure correct phone numbers and email addresses are provided for the client point of contact. If different from the client point of contact, also include the name and phone number of the Contracting Officer. Completed Past Performance Questionnaires should be submitted with your proposal. If the offeror is unable to obtain a completed PPQ from a client for a project(s) before proposal closing date, the offeror should complete and submit with the proposal the first page of the PPQ (Attachment A), which will provide contract and client information for the respective project(s). Offerors should follow-up with clients/references to ensure timely submittal of questionnaires. If the client requests, questionnaires may be submitted directly to the Government’s point of contact, Cindy Oxley via email at Cynthia.A.Oxley@usace.army.mil prior to proposal closing date or other date listed in the proposal instructions. Offerors shall not incorporate by reference into their proposal PPQs previously submitted for other RFPs. However, this does not preclude the Government from utilizing previously submitted PPQ information in the past performance evaluation.

Also include performance recognition documents received within the last six years such as awards, award fee determinations, customer letters of commendation, and any other forms of performance recognition.

In addition to the above, the Government may review any other sources of information for evaluating past performance.

While the Government may elect to consider data from other sources, the burden of providing detailed, current, accurate and complete past performance information rests with the Offeror.

Past performance provided will be evaluated on the relevancy of this information for the same or similar items specified for the project in this solicitation. Relevancy, as it pertains to past performance information, is a measure of the extent of similarity between the effort, complexity, dollar value, contract type, and subcontract/teaming or other comparable attributes of past performance examples and the solicitation requirements contained in this solicitation.

A confidence assessment rating, as it relates to past performance, will be assigned to each offeror. This rating considers the assessed quality of the relevant/recent past performance information. This is an evaluation of the likelihood that the offeror will successfully perform the solicitation’s requirements.

Offerors are advised that, while they may submit past performance information on relevant efforts under subcontracts, the Government may be unable to obtain any qualitative information. The Government may not obtain information on all of the listed contract references and/or may not contact all of the identified POCs.

Past performance information provided should be limited to the segment of the firm (e.g. division, group, or unit) that is submitting a proposal. When an offeror or team member’s firm is divided into severable groups (e.g. division, group, or unit); the Government will evaluate only the past performance of those segments of the firm(s) that will actually perform the work. If an offeror has no recent/relevant performance record or the offeror’s performance record is so sparse that no meaningful confidence assessment rating can be reasonably assigned, it will receive a rating of “Neutral” for the factor.

FACTOR E: Transition Plan: It is anticipated that some work requirements will be in progress through the transition of this contract. Interruptions or delays to the work will adversely impact the mission. It is essential that attention be given to minimizing the interruption.

Therefore, the offeror shall provide for maximum cooperation between successor and incumbent while insuring that no work receives inadequate attention during the transition time.

Describe the transition of the work to ensure continuity of services during the transition periods.

FACTOR F: Cost/Price:

Cost/Price will be evaluated for the purpose of determining the reasonableness and completeness of prices offered. Total price and price factors may become the deciding factor for selection, depending upon whether the most acceptable offer is determined to be worth the cost differential, if any.

Technical factors (A, B, C and E) and past performance, when combined, are significantly more important than price.

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

NOTE: In accordance to FAR Clause 52.217-8, Option to Extend Services, the rates to be used during the continued performance of any services will be the rates in effect at the time of the extension and will be evaluated at the time of contract award.

PRICE BREAKOUT SCHEDULE

BASE PERIOD

12 FEBRUARY 2019 (approximate date) THROUGH 11 FEBRUARY 2020

Project Manager Systems Engineer

(Sr. Software Engineer) (Software Engineer)

Unit Price

$ /Hr Unit Price

$ /Hr

Task Hours Price Hours Price HOURS TOTAL

Meetings 53 $ 53 $ 106 $

Answer End User Questions 192 $ 253 $ 445 $

Estimate, Analyze, Fix Bugs 220 $ 330 $ 550 $

Develop, Implement WCS Software Enhancements 495

1,222

Code Audit 40 $ 40 $ 80 $

Evaluation/Validation Site Maintenance 35

Project Management 183 $ 0 $ 183 $

TOTAL BASE PERIOD:

1,218 $ 1,418 $ 2,636 $

OPTION PERIOD ONE

12 FEBRUARY 2020 THROUGH 11 FEBRUARY 2021

$ /Hr Unit Price

$ /Hr

Task Hours Price Hours Price HOURS TOTAL

Meetings 53 $ 53 $ 106 $

Answer End User Questions 192 $ 253 $ 445 $

Estimate, Analyze, Fix Bugs 220 $ 330 $ 550 $

Develop, Implement WCS Software Enhancements 495

1,222

Code Audit 40 $ 40 $ 80 $

Evaluation/Validation Site Maintenance 35

Project Management 183 $ 0 $ 183 $

TOTAL OPTION PERIOD

ONE:

TOTAL BASE PERIOD PLUS

OPTION PERIOD ONE: $ $ $

OPTION PERIOD TWO

12 FEBRUARY 2021 THROUGH 11 FEBRUARY 2022

$ /Hr Unit Price

$ /Hr

Task Hours Price Hours Price HOURS TOTAL

Meetings 53 $ 53 $ 106 $

Answer End User Questions 192 $ 253 $ 445 $

Estimate, Analyze, Fix Bugs 220 $ 330 $ 550 $

Develop, Implement WCS Software Enhancements 495

1,222

Code Audit 40 $ 40 $ 80 $

Evaluation/Validation Site Maintenance 35

Project Management 183 $ 0 $ 183 $

TOTAL OPTION PERIOD

TWO:

TOTAL BASE PERIOD PLUS

OPTION PERIODS ONE AND

TWO: $ $ $

PERFORMANCE WORK STATEMENT

New

TECHNICAL SUPPORT AND SOFTWARE DEVELOPMENT AND MAINTENANCE SERVICES

FOR THE WATERBORNE COMMERCE STATISTICS DATA COLLECTION AND NAVIGATION

PLANNING DATABASE APPLICATIONS FOR THE U.S. ARMY CORPS OF ENGINEERS,

NAVIGATION PLANNING CENTER OF EXCELLENCE FOR INLAND NAVIGATION,

HUNTINGTON DISTRICT AND THE WATERBORNE COMMERCICE STATISTICS CENTER

TEAM IN THE NEW ORLEANS DISTRICT

Section I - GENERAL REQUIREMENTS

1.0 Service Area

The area of coverage for this contract will provide support for the U.S. Army Corps of Engineers (USACE) Planning Center of Expertise for Inland Navigation (PCXIN) located in the Huntington District of the Waterborne Commerce Statistics Center (WCSC) team in New Orleans District.

1.1 Character and Extent of Services

Effectively collecting and processing operator’s vessel navigation movement is a USACE requirement.

Providing a tool to capture and integrate this data is necessary to being more efficient in meeting reporting deadlines. Utilization of this tool allows for better understanding of data needed and the processes to be followed.

Effectively utilizing technologies improves cost efficiencies, effectiveness, and timeliness of data entry/analysis and quality control. In order to move to this technology, there needs to be an understanding of what the data is, how best it can be collected/processed, what it is used for and how best can it be used in a more collaborative and sharing manner.

In order to facilitate this process, this Performance Work Statement (PWS) work was developed and requires the contractor to provide non- personal, professional services to the Huntington and New Orleans Districts for Waterborne Commerce Statistics (WCS) and Warerborne Application for Reporrting Processing (WARP).

Services include, but aren’t limited to, consulting, designing, developing, implementing, evaluating and supporting WCS collection. A typical task may include: consulting with a multidisciplinary team of USACE team members and possibly government contractors on related projects to determine the best approach to address data collection, processing and reporting issues through technological development; developing new capabilities for data collection, processing and analysis; enhancing existing technology to establish efficiencies, maintaining the existing WARP/WCS and providing updates to ensure its compatibility to new USACE requirements and connected systems. Appropriate training/documentation will be designed for significant updates and on-going face-to-face refresher training. The contractor shall analyze how data and systems are currently stored and executed and recommend the best way to proceed with modernization and/or maintenance of the current system via USACE processes and data requirements. New application development, fixes and database enhancement may be required.

1.2 Task Orders.

Task Orders will be issued to the contractor for services on a per project basis.

1.3 Period of Service.

The Contractor will provide the services on a per task order basis stated in this PWS beginning upon the date of contract award and shall, unless otherwise terminated in accordance with the provisions of this contract, remain in effect for the base period ending 11 February 2020, with the option to renew for two additional one-year option periods.

1.4 Payment.

a. Payment process. Payment will be made upon submission of invoices, on a monthly basis, or at such other times as may be mutually agreeable to the Contracting Officer or Contracting Officers’ Authorized Representive (COR). After approval and acceptance of work by the COR, payment will be made to the Contractor in accordance with the prompt payment clause.

b. Pricing method. Prices on the price breakout schedule shall include all materials, supplies, equipment, supervision, overhead, profit, and labor. Mileage and travel will be reimbursed in accordance with the Joint Travel Regulations. (JTR). Contracting Officer/ COR approved mileage/travel and per diem costs will be paid by a modification to the appropriate task order

1.5 Contract Amount.

The Government reserves the right to place orders against this contract for a total amount (including option periods) not in excess of $2,000,000.00 over the life of the contract. This Indefinite Delivery , Indefinite Quanity (IDIQ) contract will have a guaranteed amount of $2,000.00 which will be obligated on a task order in accordance with the terms of the contract. This guaranteed amount will be applicable to the entire contract period, including options. It is the intent of the Government to satisfy the minimum guaranteed amount soon after contract award.

The quantities listed in the price breakout schedule are approximate and are provided as information only to assist in the preparation of quotes. They are not guaranteed and the actual quantities may be more or less than shown.

Variation in these estimated quantities shall not be justification for modification of the contract or request for additional payment.

Section II – TECHNICAL REQUIREMENTS

2.1 Background information

The WARP/WCS application was developed for the Huntington District (LRH) as a tool to help improve efficiency and quality of WCS data entry. The system has proven to be a valuable tool for the Huntington personnel and is now being used by WCSC personnel located in the New Orleans District office. As the use of this application has increased, new ideas for enhancements and improvements are identified.

2.2 Specific description of requirements.

a. Tasks. The contractor shall work with selected team members to evaluate requirements in the system that meet the need for navigation data processing. These requirements are the key components to operation and maintenance of the WARP/WCS system whether enhancements or “bug” fixes. Understanding key navigation data processing business processes is one of the key components allowing the contractor to interact with the team members on an experienced level. In general, the contractor will meet with the team members once a month (once annually on site as requested, all others virtual) or as needed:

Systems and Information Engineering This includes activities required for the support of operational systems oriented to enhancing operations of hardware and software systems to include the collection and analysis of systems information, diagnosis of problems and development of recommendations to resolve problems.

This establishes and maintains systems and software configuration baseline data and documentation. This also includes redesign activities that modify functionality and/or produce technical improvements to enhance software functionality, efficiency, security and compatibility with related USACE systems and requirements. It monitors system execution and performance;

performs problem analysis and resolution; and provides technical assistance to the end-user. It assists with system and software conversion activities that include the transition of existing applications from one environment to another. It assists with production control activities such as the support of cyclical changes to operational workloads, data compression, data restores, reorganization of files, recovery of systems, production of reports, download/upload of information, and setup and verification of fields and programs for the execution of production runs.

Develops and implements an audit strategy to ensure the integrity and confidentiality of data;

including a Code Audit, Gap Analysis showing disconnects like inconsistent code logic and modulated code and recommended Code Improvement Opportunities. Duties performed include the following as a synopsis:

1. Proactively identify and address any end user questions/issues/request concerning technical interaction of the system and inter-relationship of coding and prior requirements as part of the coding solution.

Translate system specifications and design documentation into system components, code or both.

Provide functional/technical in-depth database knowledge/work effort concerning aspects of WCS schemas such as The Oracle Waterway system (TOWS), Vessel Operations Report (VOR), import converters for VOR, Lockage, Dock Receipt, Charter and Container data and reporting, Mapping Operators, Vessels, Docks and Commodities and Transmitting data; and demonstrate willingness to learn about any future developments in USACE systems related to the Waterborne Commerce System initiative.

2. Review required processes against system enhancements/fixes to validate or update technical completeness against functional specifications.

Provide business rule enforcement and compliance including migration/update rules between WCS and TOWS, as well as any future developments in USACE systems related to the WCS initiative.

3. Evaluate functional/technical recommendations with the team members before finalization of technical specifications as part of the work requested

Provide data integrity thru Quality Control/Assurance using testing protocols and an evaluation site for end user walk-thru prior to Production deployment

4. Provide system/platform concerns/solutions encountered during off time so interaction amongst contractor and USACE employees can be evaluated, communicated and resolved.

Provide technical knowledge encompassing:

TOWS-based materialized views and WCS-based nightly refresh jobs reconciliation between WCS and TOWS Database (DB) links between WCS-TOWS

DB instance builds

5. Provide Systems Documentation

Development of all documentation, including manuals, e.g., operations, system maintenance, user and training, and plans, e.g., system integration and site implementation. The document is dynamic in that it will be modified to take advantage of new methodologies, techniques and tools.

The documentation follows the latest approved standards at the time of development of the system.

Develop/enhance new Reports Develop/enhance new converters Provide training to District developers, content managers, and users.

Provide meeting notes Repair fixes required by Army Corps of Engineers Information Technology (ACE-IT) require 18 on-site visits per year.

b. Project Management. Due to the significant amount of development work being done on an ad-hoc basis, it will be easy to fall into a trap where reports and forms are constantly being modified and redeveloped to meet ever-changing requirements. To help avoid this situation the contractor will implement a Project Management concept that covers the following:

(1) Track and Report Project Status. The contractor will provide project updates on a weekly basis to the Contracting Officer or COR or proponents of the projects they are working on. The updates can be in the form of updates to a secure – contractor provided – web site for collaboration between the user and the contractor detailing the status of each on-going project, current tasks, any outstanding issues, and other pertinent information.

(2) Define and Implement a Process to Specify Requirements and Changes. The contractor will work with the Contracting Officer or COR to delineate an efficient means for employees to specify requirements for and changes to reports and system. This will be a web-based solution that provides collaboration between the user and the contractor, long-term documentation of the request, clearly defines the requirements for any reports or applications, documents issues that arise during the development process, and tracks the on-going status of the report or application, once implemented.

(3) Document Requirements for system fix/enhancement. The contractor will clearly document the requirements for each new enhance, report, fix. This will minimize the confusion between the contractor and users and will serve as a useful tool for District developers tasked with supporting the databases over the long term. Transport current Issue documentation.

2.3 Contractor expertise.

The contractor personnel shall have specific knowledge, or be capable of gaining specific knowledge, in planning, developing, implementing, supporting, and training related to WARP/WCS Navigation data collection, processing and reporting concepts, Knowledge Dispatch server, Cold Fusion, ORACLE, APEX, LENUX, Cloud environments and other internet and web technologies; functional/technical database knowledge concerning aspects of WCS such as The Oracle Waterway System (TOWS)-based materialized views, WCS-based nightly refresh jobs, reconciliation between WCS and TOWS, DB links between WCS-TOWS, DB instance builds, business rule enforcement and compliance, data integrity, migration/update rules between WCS and TOWS, testing protocol, WCS schemas and import converters. They must also have significant experience in developing system and reports using Cold Fusion, ORACLE, PL/SQL, Javascript, HTML and APEX. They must have significant experience using Cold Fusion as it applies to development, enhancements, and/or support of WCS software. This includes programming, systems design and development, systems analysis and other software tasks. They must also have significant experience using APEX as it applies to new software development. This includes programming, systems design and development, systems analysis and other software tasks.

All contractor personnel are expected to have the following skills:

(1) Communication skills. All contractor personnel shall have the ability to communicate effectively with USACE employees in written and oral English. Customer-focus and customer-care will be of paramount importance in the evaluation of individual contractor performance. All contractor personnel must have customer support skills to provide effective user support either over the phone or in person. They must possess the ability to discuss problems and solutions at the knowledge level of the customer.

(2) Teaching skills. All contractor personnel shall have the ability to provide the necessary instructions to customers that will allow them to successfully use the developed software. Contractor personnel are expected to transfer their knowledge, as needed and on a one-on-one basis, in an effort to make all District technical representatives and users more self-reliant when using the developed systems and software.

Contractor roles required:

(1) Project Manager. Requires competence in leading the team effort, managing a project, coordinating project, and will interact with the USACE project manager. Some contractor project management activities will encompass tracking and report project status; defining and implementing a process to specify requirements, changes and fixes.

(2) Software Engineer. Requires competence in systems analysis techniques, concepts and methods; also requires knowledge, or ability to gain knowledge, of available system software, hardware, structure and management practices and input/output devices. Some Engineers may be senior in their capability of leadership and mentoring.

2.4 Work area, tools, and office supplies.

a. Government provided facilities. All functional requirements needed to enhance the application as well as identifying any fixes that need to be accomplished will be provided by the Government. A work area will be provided when the contractor needs to review any disconnects with a functional representative at the USACE office.

b. Government Furnished Property. The Contractor will be provided personal laptops to allow access to the USACE network, and will be held responsible for losses due to its negligence and for the replacement of such items. The Contractor shall provide controls to ensure Government furnished laptops are utilized only for contract purposes, and that the Contractor shall be responsible for their security. Upon completion (including any extensions of contract term) or termination of the contract for any reason, the Contractor shall return all Government laptops in the same condition as received.

Any discrepancies in the inventory shall be chargeable against the Contractor. The Contractor shall be required to sign a Property Control Receipt, ENG 4900 or 4866, for all Government equipment when furnished. Property is to be furnished in an “as-is” condition, and will be inspected upon pick-up and then inspected again upon delivery. This inspection should be signed off on by the Government and Contractor.

The following items will be provided upon award:

Laptop (1):

Serial Number: 9VDJQ92 Model Number: Latitude E5570 ACE-IT Tag: J2096 Replacement Cost: $1686.03

Laptop (2):

Serial Number: BCHKVD2 Model Number: Latitude E5570 ACE-IT Tag: 41123 Replacement Cost: $1686.03

c. Contractor provided. The contractor shall provide the work area, telephone, office furniture, office supplies, computer hardware, software, and any other common tools, diagnostic tools, and diagnostic software to complete the requirements of this contract unless otherwise stipulated by this contract. In accordance with Paragraph H.2 of this PWS, Contractor is responsible for obtaining various security clearances for anyone required to access the USACE network.

2.5 Section 508 Compliance.

Requirements for accessibility based on Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d) are determined to be relevant for this solicitation.

All electronic and information technology (EIT) deliverables rendered under this contract must comply with Section 508 of the Rehabilitation Act and the Access Board Standards available for viewing at http://www.section508.gov

The following Section 508 provisions apply to the content or communications material identified in this Performance Work Statement.:

Subpart B - Applicable technical sections and provisions for all EIT contract deliverables.

1194.21 Software Applications and operating systems.

(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer.

(g) Applications shall not override user selected contrast and color selections and other individual display attributes.

(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.

(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz.

1194-22 Web-based intranet and internet information and applications

(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup.

(g) Row and column headers shall be identified for data tables.

(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.

(n) When electronic forms are designed to be completed on-line, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

Sub Part D - Information, Documentation and Support

1194.41 - Information, documentation, and support

(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge.

(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge.

(c) Support services for products shall accommodate the communication needs of end-users with disabilities.

2.6 Deliverables.

Specific deliverables will be identified with each task order describing specific project objectives.

2.7. Place of Performance. Performance at the contractor’s facility shall be in accordance with the contractor’s policy. Performance at Government facilities, when required per Section 2, Paragraph 2.2 (excluding the final presentation) shall be 8 a.m. to 5 p.m. Eastern unless otherwise specified.

2.8. Technical Point of Contact: The Technical Point of Contact and Contracting Officer’s Representative is V.

Autumn Pittman, CELRH-PCXIN-DM, 304-399-5553. The contracting point of contact is Cynthia Oxley, CELRH-CTD, 304-399-5337.

SECURITY REQUIREMENTS

All Contractors and subcontractor employee(s) working on this contract who require access in and/or around any Huntington District facilities shall receive authorization to be on site at these facilities based upon a favorable background investigation in accordance with “Homeland Security Presidential Directive 12: Policy for a Common Identification Standard for Federal Employees and Contractors” (HSPD 12). The Huntington District Security Management Office shall submit contractor(s) personal information in order to complete the basic background investigation in order to make a recommendation to the Contracting Office of an employee’s suitability for work on Government property. The Procuring Contracting Officer (PCO) has the right to deny any contractor or subcontractor employee from working on the contract based upon the results provided by the Huntington District Security Management Office of the background investigation. The Government, Contractor, and subcontractors shall not permit any employee(s) access to drawings, blueprints, records, photos, sites, or projects until the Huntington District Security Management Office has completed an Operations Security (OPSEC) review of such items and determined they can be released.

Contractors shall submit a complete investigation packet for each contractor and subcontractor employee to the Huntington District Security Management office within 10 working days after award of any contract, or prior to the individual being permitted unescorted access in or on District facilities. The Contractor must also provide the following: (1) Name of the Contract Specialist with whom he/she is working, (2) Project Name, (3) Contract Number and (4) Task Order Number when applicable.

The documents listed below are required:

SF 85, Questionnaire for Non-Sensitive Positions (see http://www.opm.gov/forms/ to print form). FD 258, Contractor Fingerprint Card (one card for digital prints, two for ink prints) (NOTE: a trained/qualified individual must take prints, ORI block on the FD 258 must be USOPM000Z) (Contractor Fingerprint Cards (FD-258) may be obtained by Contracting Division by contacting the Huntington District Security Management office).

Contractor shall report any changes in personnel or at anytime conditions change at least 5 working days prior to individual(s) need to have access to the site. The Contractor shall provide the same information as listed above for all new employees. Any changes must be approved by the Contracting Officer.

Following submission of paperwork, the Security Management Office will conduct an initial criminal check based upon the information provided. If there are no issues, Security Management Office will make recommendations to the PCO or their Designated Representative. The Security Management Office cannot give approval due to unfavorable report(s). The Security Management Office shall coordinate with Office of Counsel and will jointly make recommendations to the PCO and/or the Designated Representative should a background investigation come back with derogatory information. The PCO will make the determination whether to allow the Contractor personnel to work on the site based on Security and Office of Counsel recommendations, and the PCO will advise Contractor of the decision.

FOREIGN NATIONALS

The Contractor shall provide the package listed above, as well as additional materials noted below for all Foreign Nationals. The Contractor is to expect additional time in the approval process for all Foreign Nationals due to the level of review and elevation of the review to Headquarters Staff to accomplish. All Foreign Nationals must comply with the following paragraph:

In accordance with Engineering Regulation 380-1-18, “Technology Transfer, Disclosure of Information and Contacts with Foreign Representatives” dated 1 August 1996, Section 4, all foreign nationals who work on Corps of

Engineers’ contracts shall be approved by the Headquarters US Army Corps of Engineers (HQ USACE) Foreign Disclosure Officer before beginning work on this contract; this regulation includes subcontractor employees. The Contractor shall submit to the Security Management Office, the names of all foreign nationals proposed for performance under this contract, along with documentation to verify legal admittance into the United States. Such documentation shall include at least one of the following a U.S. passport, Certificate of U.S. Citizenship (INS Form N-560 or N-561), Certificate of Naturalization (INS Form N-550 or N-570), Alien Registration Card with photograph (INS Form I-151 or I-551), Employment Authorization Card (INS Form I-688A), etc.

In order to assure forms are properly completed, and to minimize time delays, Contractor is encouraged to work closely with the Security Management Office. Per AR 380-10, Foreign Disclosure, All Foreign National Visits must be submitted to the Security Office within 30 days prior to the visit. The Government will return for correction incomplete forms, illegible forms, etc. which will delay the contractor / subcontractor from beginning work.

Security requirements are subject to change in accordance with HSPD-12, Office of Personnel Management, regulation or policy changes, etc. The Government shall add any changes to security requirements by modification to the contract.

The Contractor shall contact the Security Management Office by phone, letter, or email at the following numbers/addresses:

CELRH-SM

502 Eighth Street Huntington, WV 25701

Stephen R. Curry, phone (304) 399-5695; email stephen.r.curry@usace.army.mil Matthew D. Green, phone (304) 399-5294; email matthew.d.green@usace.army.mil Sandra L. Hardwick, phone (304) 399-5612; email sandra.l.hardwick@usace.army.mil

AT Level I Training. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, controlled access areas, or require network access, shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Upon request, the contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http://jko.jten.mil/courses/atl1/launch.html; or it can be provided by the RA ATO in presentation form which will be documented via memorandum.

Access and General Protection/Security Policy and Procedures. All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

For contractors requiring Common Access Card (CAC). The contractor and all sub-contractors employees will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an interim CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

Contractor Employees Who Require Access to Government Information Systems. All contractor employees with access to a government info system must be registered in the Army Training Certification Tracking System (ATCTS) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the information systems and then annually thereafter in accordance with personnel security standards listed in AR 25-2 (Information Assurance), an appropriate background investigation will be conducted prior to accessing the government information systems.

For Contracts that Require OPSEC Training. All new contractor employees will complete Level I OPSEC Training within 30 calendar days of their reporting for duty. Additionally, all contractor employees must complete annual OPSEC awareness training. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training. OPSEC awareness training is available at the following websites:

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