Exhibits.pdf

Section J Exhibits

List of Enclosed Exhibits

Exhibit A: Abbreviated Accident Prevention Plan

Exhibit B: Project Maps

Exhibit C: QASP

Exhibit D: Invoice Format

Exhibit E: Quality Control Program

Exhibit F: List of items to be provided by the contractor

Exhibit G: Sample AHA

Exhibit H: CDR

Exhibit I: Park Attendant Forms and Records

Exhibit J: Work Calendars

Exhibit A: Abbreviated Accident Prevention Plan

ABBREVIATED APP SAFETY LANGUAGE

Contractor Safety Requirements:

A. General. Contractor shall comply with all Federal, State and Local safety requirements including those specified by the Occupational Safety and Health Act (OSHA) in 29 CRF 1910 General Industry Standard, 1926 Construction Standard and the U.S. Army Corps of Engineers Safety & Health Requirements Manual EM 385-1-1 as currently revised at date of solicitation. Where a conflict exists between safety standards/requirements the contractor shall comply with the more stringent requirement. If the Contractor fails or refuses to promptly comply with safety requirements as specified herein, any project employee may stop all or part of the work until satisfactory corrective action has been taken. No part of the time lost due to any such work stoppage shall be made subject to any claims for extension of time or for excess costs or damages sustained by the Contractor. Also, the Contractor will not be paid for work not performed as a result of the stop order.

B. Contractor Abbreviated Accident Prevention Plan (AAPP). The Contractor shall prepare a site-specific Abbreviated Accident Prevention Plan as outlined in EM 385-1-1, Appendix A beginning with subparagraph 3.k on page A-10. Contractor must address each element/sub-element in the order they appear in the outline. Any element the contractor feels is not applicable to work under this contract must be listed and a brief explanation provided. Plan must be accepted by the Contracting Officer prior to commencement of any work. Contractors are encouraged to contact the USACE Safety & Occupational Health Office for questions or information regarding the development of contract Accident Prevention Plans. Office hours are Monday-Friday 8:30 a.m. - 4 p.m. at (304)399-5039/5032/5326.

The web address for EM 385-1-1 is:

30TUhttp://www.publications.usace.army.mil/Portals/76/Publications/EngineerManuals/EM_385-1- 1.pdfU30T

(Attached for your information and use is CESO Checklist A-01. This checklist was developed to assist you in the development of a site-specific Abbreviated Accident Prevention Plan. This checklist is provided as a tool only.)

C. Contractor Risk Management Process. Contractor may use Job Safety analyses (JSAs), Job Hazard Analyses (JHAs) or Activity Hazard Analysis (AHA) for the purpose of risk assessment. Before beginning each work activity Contractor performing that work activity shall prepare an initial assessment (AHA/JSA/JHA) listing each job step, anticipated hazards, site conditions, equipment, materials, personnel and control measures to be implemented. A Risk Assessment Code (RAC) shall be assigned to each step assessing the level of risk remaining after implementation of controls. Once this process is complete a RAC will be assigned to the activity as a whole (cannot be lower than the highest step RAC). Residual risk must be communicated to the proper authority for acceptance in order to proceed. It is the Contractor's responsibility to prepare the AHA/JSA/JHA. Analysis with RAC shall be accepted by the GDA and discussed with al engaged in the activity including Contractor, subcontractor(s), and on-site government representative prior to commencement of work.

Names of Competent Person(s) and Qualified Person(s) required for a particular activity (e.g., excavation, scaffolding, fall protection, or other activities specified by OSHA and/or EM 385-1-http://www.publications.usace.army.mil/Portals/76/Publications/EngineerManuals/EM_385-1-1.pdf http://www.publications.usace.army.mil/Portals/76/Publications/EngineerManuals/EM_385-1-1.pdf

1) shall be identified and included in the AHA/JSA/JHA and proof of their competency/qualification.

NOTES:

Work crews of two or more must have two people holding currently qualifications in First Aid and CPR from the American Red Cross, American Heart Association or a licensed physician. Training must include a hands-on element and the contractor must maintain appropriate First Aid kit on site. Single individuals working alone must have current certification in First Aid as a minimum.

The contractor shall employ a Site Safety and Health Officer (SSHO) who has completed OSHA 30 hour Construction or General Industry Safety training or its equivalent and has five (5) years experience relative to the work to be performed. SSHO responsibilities may be collateral duty.

Crane operators, riggers and signal persons shall be trained, licensed and meet the physical and drug testing requirements specified in EM 385-1-1 Section 16.

All electrical work must be completed by a Qualified Person with verifiable credentials as specified in EM 385-1-1, Section 11.A.01.c. Electrical work will require contractor to submit a Control of Hazardous Energy Plan (LOTO) in accordance with EM 385- 1-1, Section 12.

D. Accident/Mishap Reporting: The Contractor shall report all recordable mishaps to the GDA within 24-hours in accordance with EM 385-1-1 Section 01.D. Accidents shall be investigated to determine causal factors and corrective actions shall be implemented. Accidents resulting in: days away injuries, days away illnesses, restricted/transfer injuries, property damage of $5,000.00 or more shall be investigated and reported to the GDA using the USACE Accident Investigation Report Form ENG 3394 within 24 hours of the occurrence.

(1) Immediate notification to the GDA is required for all serious accidents:

a. Fatal Injury/illness;

b. Permanent totally disabling injury/illness;

c. Permanent partial disabling injury/illness;

d. One (1) or more persons hospitalized as inpatients as a result of a single occurrence;

e. $500,000 or greater accidental property damage;

f. Three (3) or more individuals become ill or have a medical condition suspected to be related to a site condition, or a hazardous or toxic agent on the site;

g. USACE aircraft destroyed or missing;

The Contractor shall maintain an OSHA Log of Work Related Injuries and Illnesses, OSHA Form 300 and comply with all accident reporting and recordkeeping requirements specified in 29 CFR 1904.39.

(2) In addition to the above, any mishap occurring in any of the following high hazard areas shall be reported immediately to the GDA, investigated and corrective actions implemented.

a. Electrical (includes Arc Flash, electrical shock, etc.);

b. Uncontrolled Release of Hazardous Energy (includes electrical and non-electrical);

c. Load Handling Equipment (LHE) or Rigging;

d. Fall-from-Height (any level or other than same surface);

e. Underwater Diving

EM 385-1-1

30 Nov 14

A-10

k. Abbreviated APP for Limited-Scope Service, Supply and R&D Contracts. If service, supply and R&D contracts with limited-scopes are awarded, the contractor may submit an abbreviated APP in lieu of a full APP. The abbreviated APP shall address the following areas at a minimum. If other areas of the EM 385-1-1 are pertinent to the contract, the contractor must assure these areas are addressed as well. The non-mandatory Abbreviated APP Form, Form A-01 (or similar) may be used to insure each area of required information has been provided.

(1) Title, signature, and phone number of the plan preparer.

(2) Background Information to include:

(a) Contractor;

(b) Contract number;

(c) Project name;

(d) Brief project description, Note: The project description shall provide a means to evaluate the work being done (see AHA requirements in 01.A.14), associated hazards involved and a RAC assigned to each. The overall RAC for the activity must be determined (based on highest task RAC) and accepted at the appropriate level in order for work to proceed.

(e) Description of work to be performed, and

(f) Location of work being performed, to include a map.

(3) Statement of Safety and Health Policy detailing their commitment to providing a safe and healthful workplace for all employees.

(4) Responsibilities and Lines of Authorities – to include a statement of the employer’s ultimate responsibility for the implementation of his SOH program; Identification and accountability of personnel responsible for safety at all levels to include designated site safety and health officer (SSHO) and associated qualifications. The District SOHO will be asked to review the qualifications for acceptance.

(5) Training - new hire SOH orientation training at the time of initial hire of each new employee and any periodic retraining/recertification requirements.

(6) Procedures for job site inspections - assignment of responsibilities and frequency.

A-11

(7) Procedures for reporting man-hours worked and reporting and investigating any mishaps required by Section 01.D.

(8) Emergency Planning. Employees working alone shall be provided an effective means of emergency communication. This may be cellular phone, two-way radio or other acceptable means. The selected means of communication must be readily available and must be in working condition.

(9) Drinking Water provisions, toilet and washing facilities.

(10) First Aid and CPR training (at least two employees on each shift shall be qualified/certified to administer first aid and CPR) and provision of first aid kits (types/size).

(11) Personal Protective Equipment (PPE).

(a) Work Clothing - Minimum Requirements. Employees shall wear clothing suitable for the weather however minimum requirements for work shall be short-sleeve shirt, long pants (excessively long or baggy pants are prohibited) and leather work shoes. If analysis determines that safety-toed (or other protective) footwear is necessary (i.e., mowing, weedeating, chainsaw use, etc), they shall be worn.

(b) Eye and Face Protection. Eye and face protection shall be worn as determined by an analysis of the operations being performed, however, all involved in chainsaw use, chipping, stump grinding, pruning operations, grass mowing, weedeating and blowing operations shall be provided safety eyewear (Z87.1) as a minimum.

(c) Hearing Protection. Hearing protection must be worn by all those exposed to high noise activities (to include grass mowing and trimming, chainsaw operations, tree chipping, stump grinding and pruning).

(d) Head Protection. Hard hats shall comply with ANSI Z89.1 and shall be worn by all workers when a head hazard exists, per Section 05.D.

(e) High Visibility Apparel shall comply with ANSI/ISEA 107, Class 2 requirements at a minimum and shall be worn by all workers exposed to vehicular or equipment traffic.

(f) Protective Leg chaps shall be worn by all chainsaw operators.

(g) Gloves of the proper type shall be worn by persons involved in activities that expose the hands to cuts, abrasions, punctures, burns and chemical irritants.

(h) If work is being performed around water and drowning is a hazard, PFDs must be provided and worn as appropriate.

A-12

(12) Machine Guards and safety devices. Power tools/equipment must have appropriate guards and safety devices in place and operational.

(13) Hazardous Substances. When any hazardous substances are procured, used, stored or disposed, a Hazard Communication Program must be in place and MSDSs (SDSs) shall be available at the worksite. Employees shall have received training in hazardous substances being used. When the eyes or body of any person may be exposed to corrosives, irritants or toxic chemicals, suitable facilities for quick drenching or flushing of the eyes and body shall be provided within 10 seconds of the worksite.

(14) Traffic control shall be accomplished in accordance with DOT’s MUTCD.

(15) Control of Hazardous Energy (Lockout/Tagout). Before an employee performs any servicing or maintenance on any equipment where the unexpected energizing or startup of the equipment could occur, procedures must be in place to ensure adequate control of this energy. > See Section 12.

(16) High hazard activities should not be encountered on these types of jobs. If they are (i.e., driving/operating equipment on slopes, working from/in boats, etc), a determination shall be made by the KO and local SOH Office as to whether an abbreviated APP is applicable. If so, they shall be fully addressed in the APP. AHAs are required on work activities which include high hazard activities.

Exhibit B: Project Maps

East Lynn Lake Vicinity Map Exhibit B

East Lynn Lake Office

East Fork Campground

9Gate #10

9Gate 14 Lucas Cem.

9Gate 13

9Gate #19Gate #15 9Gate # 2

9Gate #11 9Gate # 8

9Gate # 9

9Gate # 5

9Gate # 12

9Gate # 3

9Gate # 4

Muck Maynard Cem.

George Finley Cem.

Sally Smith Cem.

Alvis Maynard Cem.

Mathis Cem.

Pat Maynard Cem.

Jarett Maynard Cem.

Adkins Cem.

Frasher Cem.

Jacob Finley Cem.

Queen Cem.

Wallace Cem.

Greasy Ridge Cem.

Frazier Cem.

Maynard Cem

Carden Cem.

John Maynard Cem.

Dan Wallace Cem. Robertson Cem.

Lycans Cem.

Justice Cem.

Wade Spence Cem.

John Napier Cem.

Marilyn Napier Cem.

Fortner Cem.

Stevens Cem.

East Lynn Lake Road System

Legend:

Open Roads Closed Roads

Napiers Ridge

Big Branch

Licklog Branch

Ferguson Branch

Lycans Ridge

Brush Creek

Big Lynn

Lick Creek

Rich Creek Beechy

Branch

Bluelick Branch

Cove Creek

Wade Adkins

Kiah Creek

East Fork Twelvepole

Milam Creek

Mathis Ridge

Queens

East Lynn Lake Road System

Legend:

Open Roads Closed Roads

Napiers Ridge

Big Branch

Licklog Branch

Ferguson Branch

Lycans Ridge

Brush Creek

Big Lynn

Lick Creek

Rich Creek Beechy

Branch

Bluelick Branch

Cove Creek

Wade Adkins

Kiah Creek

East Fork Twelvepole

Milam Creek

Mathis Ridge

Queens

East Lynn Lake Road System

Legend:

Open Roads Closed Roads

Napiers Ridge

Big Branch

Licklog Branch

Ferguson Branch

Lycans Ridge

Brush Creek

Big Lynn

Lick Creek

Rich Creek Beechy

Branch

Bluelick Branch

Cove Creek

Wade Adkins

Kiah Creek

East Fork Twelvepole

Milam Creek

Mathis Ridge

Queens

East Lynn Lake Road System

Legend:

Open Roads Closed Roads

Napiers Ridge

Big Branch

Licklog Branch

Ferguson Branch

Lycans Ridge

Brush Creek

Big Lynn

Lick Creek

Rich Creek Beechy

Branch

Bluelick Branch

Cove Creek

Wade Adkins

Kiah Creek

East Fork Twelvepole

Milam Creek

Mathis Ridge

Queens

East Lynn Lake Road System

Legend:

Open Roads Closed Roads

Napiers Ridge

Big Branch

Licklog Branch

Ferguson Branch

Lycans Ridge

Brush Creek

Big Lynn

Lick Creek

Rich Creek Beechy

Branch

Bluelick Branch

Cove Creek

Wade Adkins

Kiah Creek

East Fork Twelvepole

Milam Creek

Mathis Ridge

Queens

East Lynn Lake Road System

Legend:

Open Roads Closed Roads

Napiers Ridge

Big Branch

Licklog Branch

Ferguson Branch

Lycans Ridge

Brush Creek

Big Lynn

Lick Creek

Rich Creek Beechy

Branch

Bluelick Branch

Cove Creek

Wade Adkins

Kiah Creek

East Fork Twelvepole

Milam Creek

Mathis Ridge

Queens Copyright (C) 1997, Maptech, Inc.

Areas 1, 2, 3, and 4 may be reserved

Areas 5 and 6 are first come, first served

Potable water offered at all sites

Pets must be on a least

No Alcoholic Beverages Allowed

East Fork Campground East Lynn Lake For Information:

Campground: (304) 849-5000

Lake Office: (304) 849-2355

For Reservations:

Website: www.recreation.gov

Phone: 1-877-444-6777

Entrance

Station

Dump Station/

Potable Water

Pay Phone

Showers/

Restrooms

Amphitheater

Playground

Basketball

Court

Volleyball

Court Boat Launch

Trailhead Campsite

Rates:

$24.00

$20.00

$16.00

Area 2

Area 1 1

15 16

38 40 52 42

44 46 48

45 47 49 51 53

Area 3

Area 4

East Fork

Hiking Trail East Fork Campground Map

Area 5

Area 6

Cornhole

Boards

Restrooms

65 67

71 73 77

66 64

101 92

110 109

112 114 116 118 120 122

113 115 117 119 121 123 124

126 128

149 150

Bonfire Pit 50 Amp Site http://www.recreation.gov/

Exhibit C: QASP

EXHIBIT C

QUALITY ASSURANCE SURVEILLANCE PLAN

PARK ATTENDANT

EAST LYNN LAKE

EFCG

Table of Contents

SECTION PAGE NO.

SECTION I. Introduction.

A. General B. Acronyms and Definitions

SECTION II. Acceptance/Rejection of Services A. General B. Acceptance C. Rejection

SECTION III. Calculating Deductions A. General

B. Examples

1. Random Sampling

2. Planned Sampling

SECTION IV. Performance Requirements Summary Tables . . . 14

SECTION V. Sampling Guides

SECTION VI. Inspection Checklists A. Examples

1. Park Attendant

EFCG

SECTION I

INTRODUCTION

EFCG

SECTION I. Introduction

A. General. This plan will be used to assure the government that work specified under this contract is completed satisfactorily. The plan is included for information purposes only. It does not supersede any of the requirements in other sections of the contract. Surveillance or inspections will be primarily conducted in three ways; however, the Government has the right to change or modify inspection methods at its discretion.

The three principle inspection methods are random, one hundred percent, and planned. In conjunction with describing the principle methods used for providing surveillance (i.e., inspecting), this plan defines common terms and acronyms;

summarizes in table form the performance requirements for each contract section; summarizes in table form a "sampling guide" for each contract section; explains how deductions are calculated;

and, provides examples of Inspection Checklists.

B. Acronyms and Definitions.

1. List of Acronyms.

a. AQL . . . . . Acceptable Quality Level

b. CDR . . . . . Contract Discrepancy Report

c. COR . . . . . Contracting Officer Representative

d. CO. . . . . . Contracting Officer

e. PRS . . . . . Performance Requirements Summary

f. PWS . . . . . Performance Work Statement

g. QA . . . . .. Quality Assurance

h. QAE . . . . . Quality Assurance Evaluator

i. QASP. . . . . Quality Assurance Surveillance Plan

j. QC . . . . .. Quality Control

k. QCP . . . . . Quality Control Plan

l. N/A . . . . . Non-Applicable

2. Definitions.

a. Acceptable Quality Level. Predetermined value used by the Government to distinguish between satisfactory and

EFCG

unsatisfactory performance. AQL may be stated in percent and is the maximum number of defects per 100 units that can be considered satisfactory. As long as the defective performance does not exceed the AQL, the total service will not be rejected by the Government. The contractor, however, must reperform the defective service.

b. Defect. Any deficiency determined to be significant as to render the unit unsatisfactory.

c. Deficiency. Any inspection unit, which does not meet the Contract requirements in their entirety.

d. Inspection Unit. For statistical sampling the unit is identified in the sampling guide. For all other work the inspection unit is the job. The inspection unit may include several tasks.

e. Inspector. Individual designated by the COR to perform Quality Assurance.

f. Item. The term item, when used with the Contract, refers to the Contract Line Item Number contained in the line items.

g. Job. A job describes an individual, separate, and defined element of work to be performed. "Mowing the Below Dam Recreation Area" or "Painting the Number One Picnic Shelter in the Below Dam Area" is examples of jobs.

h. Lot Size. The total number of times the service is performed in a given period of time, such as the total number of cleanings per month. Also called a population.

i. 100% Inspection. An inspection method requiring the examination of each completed job. It is not required that the inspector be at the job site 100 percent of the time while the job is occurring. This approach is best suited for monitoring contract requirements that occur infrequently or are of great importance.

j. Percent of Sample Found Defective. Determined by dividing the number of defects by the sample size.

k. Planned Sampling. An evaluation method designed to inspect some part but not necessarily all of the contract requirements. Sample selection is based on some subjective rationale and sample size is usually arbitrarily determined.

l. Quality Assurance. Those actions taken by the Government to insure goods or services meet the requirements of

EFCG

the contract.

m. Quality Assurance Evaluator. A Government official responsible for evaluating contractor's performance.

Also, known as an inspector.

n. Quality Control. Those actions taken by a contractor to control the production of goods or services to insure that they meet the requirements of the contract.

o. Random Number Table. A table of numbers arranged in a random fashion. A table used to make random samples.

p. Random Sample. A sampling method whereby each service output in a lot has an equal chance of being selected, or where any occurrence of a contract requirement is as likely to be evaluated as any other occurrence.

q. Random Sampling. A method of looking at a few individual items in a lot to determine the quality of that lot against a standard.

r. Reject Level. The number of defects beyond which the total service for that lot is rejected by the Government and deductions are made. The contractor must reperform defective services, when possible, even if the number of defects is less than the reject level.

s. Sample. A sample consists of one or more service outputs drawn from a lot, the outputs being chosen at random. The number of outputs in the sample is the sample size.

t. Sampling Guide. The part of the surveillance plan, which contains all the information, needed to perform a random sample. A "how to inspect guide" for each type of work to be performed.

u. Service Requirement. A job to be performed to the specified standard and within the acceptable quality level. The contractor must do the specific job, meet the standard, and meet the acceptable quality level before performance is acceptable and contractor will be paid.

v. Surveillance Plan. An organized written Government Document used for quality assurance surveillance.

x. Unscheduled Inspection. Impromptu inspections of contract requirements without a pre-planned schedule.

EFCG

y. Validated Complaints. An evaluation method utilizing customer awareness.

z. Work. The general scope of services covered under the specifications of this contract.

EFCG

SECTION II

ACCEPTANCE/REJECTION OF SERVICES

EFCG

SECTION II. Acceptance/Rejection of Services

A. General. Inspection of all services performed under this contract will primarily be done in accordance with a schedule developed by the Government, and will primarily be done by using one or a combination of the surveillance methods cited in this plan. Tables are included at the end of this plan to show the surveillance methods. Generally reduced surveillance is used, but if performance is not acceptable, normal or tighened surveillance may be used. The purpose of inspection is to document contractor performance and the quality of services or goods produced. Documentation of contractor performance will be done on the appropriate Inspection Checklist (see Section VI of this plan).

B. Acceptance.

1. Statistically Sampled Work. Whenever the number of defects for a lot falls at or below the established reject level the work will be considered satisfactory. However, the contractor is still required to correct the deficiencies.

2. 100% Inspection. When all work is performed in accordance with the Work Order.

C. Rejection.

1. Statistically Sampled Work. Whenever the defects exceed the reject level the Government will issue a CDR and effect a monetary deduction or unsatisfactory performance from the Contractor's invoice based on Section III B1 or B2

2. 100% Inspection. Whenever the work does not conform to all requirements of the Work Order, the Government will issue a CDR and proceed in accordance with the contract clause 52.246-4

EFCG

SECTION III

CALCULATING DEDUCTIONS

EFCG

SECTION III. Calculating Deductions

A. General. Whenever work or parts of work are rejected deductions will be made. The following hypothetical examples are given to demonstrate how deductions for deficiencies would be calculated.

B. Examples.

1. Random Sampling. The process used to determine what specific services that will be inspected useing random sampling is defined in the Huntington District Random Sampling Manual. All the services that will be performed in the month are listed and numbered.

A computer program is then used to pick at random the specific services that will be sampled based upon the number of samples required as defined in the surveillance tables at the end of the QASP.

IF: Quality of work for registration/fee processing is found to be unsatisfactory (i.e., the AQL of 5% is exceeded).

AND: Contract price is $2,000 for the number of hours of Park Attendant Services ordered.

AND: The deducted percentage for registration/fee processing is 35% (taken from the Performance Requirements Summary Table).

AND: Sample size is 7 with a reject level of 3.

AND: Number of defects in sample is 5.

THEN: Deductions from the contractor's monthly invoice for performing one month of Park Attendant Services would be calculated according to the following equation:

No. of Defects X Deduct Percentage X Contract Price for = Amount of Sample Size PA Services PA Services Deduction

Substituting in the numerical values (from the example) the deducted amount would be calculated as follows:

5/7 X .35 X 2000 = 500.00

Therefore, $500.00 would be deducted from the contractor's monthly invoice for one month of Park Attendant Services.

2. Planned and Unscheduled Sampling. This example shows how a deduction would be calculated when planned or unscheduled sampling documents deficiencies in performing park attendant

EFCG

services. In this example, planned sampling has documented 3 defects in Visitor Assistance services during a month with 31 days. Therefore, the deduction would be calculated as follows:

a. Given factors: The Bid Item Price for the number of hours of Park Attendant Services ordered is $2,500.00. There are 31 days in the month. Therefore, the price per day is $2,500.00 / 31, or $80.65. (Note: All days will be considered of equal value, for the purposes of making deductions.)

b. Equation:

Number Bid Item Price Deduction Amount of X for One Day of X Percentage = of

Defects PA Services for Service Deduction

Substituting the numerical values from the example, the deducted amount would be calculated as follows:

3 defects X $80.65/ day X 0.30 = $72.58 deduction

Therefore, $72.58 would be deducted from the Contractor's invoice for performing Park Attendant for the month in question.

EFCG

SECTION IV

PERFORMANCE REQUIREMENTS SUMMARY TABLES

EFCG

│ PERFORMANCE REQUIREMENTS SUMMARY │

│ Required │ Section │ Maximum Allowable │ Method of │ Services │ Number │Degree of Deviation│ Surveillance │ │ │ │ │ From Requirement │ │ │

│ │ │ (AQL) │ │ │

│Registration │ │ │ │ │ │and Fee │ C-2.2 │

All work must be performed in accordance with the specifications.

│Random Sampling│ │ │Processing │ │ │ │ │ │Entrance │ C-2.2 │ │Random Sampling│ │ │Station │ │ │ │ │ │Operation and │ │ │ │ │ │Management │ │ │ │ │ │Visitor │ C-2.2 │ │Random Sampling│ │ │Assistance │ │ │ │ │

All work must be performed in accordance with the specifications.

All work must be performed in accordance with the specifications.

EFCG

SECTION V

SAMPLING GUIDES

EFCG

1. Service Requirement: Registration and Fee Processing, Entrance Station Operation and Management, and Visitor Assistance.

2. Corresponding Contract Section: C-2.2

3. Method of Q.A.: Random Sampling

4. Acceptable Quality Level: N/A

5. Lot Size for Sampling: N/A

6. Sampling Size: N/A

7. Reject Level: N/A

8. Sampling Procedures: The COR will randomly select dates for park attendant station operation to be inspected each month, and inform inspectors of the schedule.

9. Inspection Procedures: The inspection will be conducted in accordance with contraction specifications for park attendant services. Information will be recorded on an inspection checklist. The Contractor will be informed of the Government's assessment of this performance.

10. Performance Criteria: The Contractor shall perform all work as specified on the individual work orders. For all identified deficiencies, the Contractor will be allowed to reperform if the work order and contract specifications allow. Defects in Contractor performance may be addressed by issuance of a CDR. A CDR will be issued should the Contractor fail to correct deficiencies by reperformance, or for any defects/rejects in service requirements. Should the reject level be exceeded, a deduction for unsatisfactory performance will be made.

EFCG

SECTION VI

RANDOM SAMPLE TABLES

Table A-1

Sample Sizes and Reject Levels

Population Size

Normal Surveillance

AQL 5% AQL 10%

Sample Size Reject Size Sample Size Reject Size

2-8

9-15

16-25

26-50

1,000

1,200

1,400

1,600

1,800

2,000

2,500

3,000

3,500

4,000

5,000

6,000

8,000

10,000

EXHIBIT F

Table A-2

Population Size

Tightened Surveillance

AQL 5% AQL 10%

Sample Size Reject Size Sample Size Reject Size

2-8

9-15

16-25

26-50

1,000

1,200

1,400

1,600

1,800

2,000

2,500

3,000

3,500

4,000

5,000

6,000

8,000

10,000

Table A-3

Population Size

Reduced Surveillance

AQL 5% AQL 10%

Sample Size Reject Size Sample Size Reject Size

2-8

9-15

16-25

26-50

1,000

1,200

1,400

1,600

1,800

2,000

Exhibit D: Invoice Format

EXHIBIT D

SAMPLE INVOICE FORMAT

FROM: Contractor's Name INVOICE NO:

Address City, State Zip Phone Number

INVOICE FOR MONTH OF: DATE OF INVOICE:

CONTRACT NUMBER:

TO: U.S. Army Corps of Engineers

Resource Manager, East Lynn Lake

683 Overlook Trail Road

East Lynn, WV 25512-8014

DATE ITEM AMOUNT

6-1-13 May Park Attendant Services $000.00

TOTAL INVOICE $000.00

EXHIBIT D

Exhibit E: Quality Control Program

EXHIBIT E

EXHIBIT E

CONTRACTORS QUALITY CONTROL PLAN

1. INSPECTION OF SERVICES.

a. Scheduled Inspections. At the beginning of each shift, the Park Attendant shall inspect the work performed by the previous shift. The inspection shall include the following:

1) Review of permits issued. Permits shall be checked for accuracy of arrival and departure dates, fees collected, required information recorded, and proper filing. Permits and fees collected shall also be reconciled.

2) Reconciliation of Register of Campers (computer and/or "clipboard) and actual campground conditions.

3) Fund security and compliance with safety and security requirements.

4) All other items listed on the attached inspection form.

b. Unscheduled Inspections. If the Contractor is not the primary Park Attendant, the Contractor or his Representative shall make unscheduled inspections, using the following form and above criteria. Unscheduled inspections shall be made a minimum of every week.

c. Records and Filing. All inspections shall be documented and maintained in a file at the Entrance Station. Files shall be available for COR inspection at any time.

2. DEFICIENCIES AND CORRECTIVE ACTION. Errors in User Permits and other records shall be corrected immediately, and documented as required. Notices and reminders shall be posted as necessary to draw attention to repeated errors.

3. INSPECTORS and CONTRACTOR REPRESENTATIVES. A list of names and phone numbers of authorized Inspectors and Contractor Representatives shall be provided at the Pre-Work Conference.

4. I hereby adopt the Contractor Quality Control Plan in Exhibit H.

Contractor Date

EXHIBIT E

QUALITY CONTROL CHECKLIST FOR PARK ATTENDANT SERVICES

DUTY / INSPECTION ITEM RATING COMMENTS

Visitor Registration

Fee Collection

Fund Security

Campground Register & Visitor Records

Customer Care & Visitor Assistance

Campground Inspections

Gates Operated Correctly

Handouts Distributed

Reporting Incidents, Etc.

Log Book

Cooperation with Others

Attendant’s Appearance

Entrance Station Appearance

Entrance Station Security

Use Fee Transmittal

Safe Work Habits and Equipment

1 – Work Done Correctly 2 – Errors Found (Explain problem, correction, and prevention of repeat problem) 3 – Work Not Begun X – Work Not Scheduled

Exhibit F: List of items to be provided by the contractor

ITEMS TO BE PROVIDED ONE WEEK PRIOR TO PRE-WORK

CONFERENCE

Contractor shall provide the following typed documents, at least 1 week prior to the pre-work conference:

a. Quality Control Plan. Sign the cover sheet, accepting the Quality Control Plan in Exhibit H.

b. Contractor Representatives. List of names of Contractor Representatives.

c. Contractor Accident Prevention Plan. A Contractor Accident Prevention Plan shall be prepared by the Contractor using the outline found in Exhibit A.

d. Personnel. A list, with names, addresses, telephone numbers, date of birth, place of birth and social security numbers of persons who will be available and tested for Park Attendant duties. This information will also be used to perform a security background check.

e. Emergency Contacts. A prioritized list, including phone numbers, of those persons (normally Contractor Representatives) to call in case of emergencies.

f. Copies of insurance and bonding certificates.

g. Make available for inspection all vehicles and campers if applicable to be used throughout the duration of this contract.

Exhibit F

Exhibit G: Sample AHA

P A

R K

ATTE

N

D A

N

T AC

TIV

ITY

H A

ZA

R

D A

N A

LYS

IS

EX

H

IBIT F

of 2

BTC

G

TA

SK

H A

ZA

R

D A

C

TIO

N

TO

ELIM

IN

A

TE O

R R

ED

U

C E H

A

ZA

R D

13.P ark

Attendant Services

13.1 Slips, trips and

falls

13.2 Vehicle

accidents

13.3 Bee stings, dog bites and other anim

al related injuries

13.4 C

onfrontations w ith the public

13.1.1 W

orkers m ust be conscious of surface footing and w alking conditions at all tim

es. N on-slip, non-skid shoes shall be w orn at all tim

es. G ood housekeeping practices shall be follow ed to elim inate obstacles in the w ork area and tripping hazards. Special care shall be taken w hen w alking at night, during rain or snow or on uneven surfaces.

13.2.1 Toolbox safety m

eetings shall be C onducted prior to beginning w ork to orient w orkers w ith conditions and operations.

O nly qualified, licensed personnel shall operate vehicles. All vehicles shall receive a pre-operational check prior to operation.

Should any problem s be discovered w hich w ould adversely affect safe operation they shall be corrected before operation. Seat belts shall be w orn at all tim es during operation by both the operator and passengers. D efensive driving practices shall be follow ed at all tim

es. Attendants shall constantly be alert for children, pedestrians, bicyclists, anim als, balls and other objects in the roadw ay and prepared to m ake sudden stops. Likew ise, attendants shall constantly be aw are of on-com ing traffic around the entrance station or w hile on foot patrol thru areas and act defensively.

13.3.1 A

ttendants shall be alert for bees, spiders, snakes, dogs and other anim als in or around the w ork area. C aution shall be exercised w hen approaching cam psites w ith pets. First aid and snakebite kits shall be readily accessible.

13.4.1 C

ourtesy, tact and diplom acy shall be used w hen dealing w ith the public. Service Effectiveness Training techniques shall be em ployed. Attendants shall avoid placing them selves in vulnerable positions w henever possible. Argum ents, open hostility or physical confrontations shall be avoided. O nly on-duty personnel are perm itted inside the entrance station. Loitering is prohibited.

Attendants shall keep the entrance station and gates closed and m ake optim al use of telephone and radio com m unication to notify the C ontractor, C orps and Law Enforcem ent personnel w henever problem s are anticipated. In the event of a robbery, attendants shall cooperate w ith the robber w ithout resistance, obtain as m uch inform ation about them as possible, then contact Law Enforcem ent personnel im m ediately.

P A

R K

ATTE

N

D A

N

T AC

TIV

ITY

H A

ZA

R

D A

N A

LYS

IS

EX

H

IBIT F

of 2

BTC

G

13.5 Environm

ental

Exposure

13.6 Electrocution

13.5.1 Protective clothing shall be w

orn w hen exposed to excessive heat or sunlight, cold or precipitation. D uring floods or violent storm s attendants shall be alert to rising w ater levels, strong w inds, trees and pow er lines w hich could cause dam age to them selves as w ell as co-w orkers, cam pers, contractors, public and private property.

Likew ise they shall keep cam pers, contractors and the G overnm ent apprised of hazardous conditions. Special care shall be taken w hen crossing m oving w ater, such as stream s or fords, w hich are subject to rapid change.

13.6.1 O

nly properly trained and certified attendants shall be perm itted to respond to "no pow er" com plaints involving cam psite pedestals. C aution shall also be used operating any electrical equipm ent, such as the entrance gates, radios, heaters or com puters during lightning storm s.

Exhibit H: CDR

Exhibit I: Park Attendant Forms and Records

EXHIBIT I

PARK ATTENDANT'S FORMS AND RECORDS

(1) Request for Camping Permit Refund

(2) Camping Permit Request in Excess of 14 Days

(2) Campground Register (Names of Campers/Visitors) – Provided by Contractor

(3) Campground Daily Log (Accidents, Incidents, etc.) – Provided by Contractor

(4) Telephone Log – Provided upon award.

EXHIBIT I

REQUEST FOR CAMPING PERMIT REFUND

The proponent agency is CELRP-OP-R

1. DATE (YYYYMMDD)

2a. PERMIT NUMBER 12b. SITE NUMBER

2c. DATE ISSUED (YYYYMMDD) 12d. EXPIRATION DATE (YYYYMMDD) 12e. DATE OF DEPARTURE (YYYYMMDD)

3a. IT IS REQUESTED THAT A REFUND IN THE AMOUNT OF FOR THE UNUSED PORTION OF THE ABOVE PERMIT BE

MAILED TO ME AT THE FOLLOWING ADDRESS:

3b. NAME (Last, First MI.) 13c. STREET ADDRESS

3d. CITY 13e.STATE 13f. ZIP CODE

3g. REASON FOR EARLY DEPARTURE

4.1T D IS 0 IS NOT RECOMMENDED THAT A REFUND IN THE AMOUNT OF BE MADE AS REQUESTED ABOVE.

Sa. DATE (YYYYMMDD) 5b. SIGNATURE OF RESERVOIR MANAGER OR RANGER

CELRP FORM 478, JAN 2011 PREVIOUS EDITIONS ARE OBSOLETE. VERSION 1.0

Exhibit J: Work Calendars

May 2017 Sunday Monday Tuesday Wednesday Thursday Friday Saturday

1 2 3 4 5 6

7 8 9 10

11 12 Level 1

Level 1

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 2

Level 1

Level 1

Level 2

Level 2

Level 2

Level 2 Transmittal

Memorial Day

Level 2

Level 2 Transmittal

294 Hours

June 2017

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 1

420 Hours

July 2017

Independence Day

Level 2

Level 2

Level 2 Transmittal

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 2

444 Hours

August 2017

Level 2

Level 2 Transmittal

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 2

Level 1

Level 2

Level 2 Transmittal

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 2

Level 2

Level 2

Level 2 Transmittal

402 Hours

September 2017

Labor Day

Level 2

Level 2 Transmittal

Level 2

Level 3

Level 3

Level 3 Transmittal

Level 3

Level 3

Level 3

Level 3 Transmittal

Level 3

Level 3

Level 3

Level 3

Level 3

Level 3

Transmittal

264 Hours

TOTAL:

1,824 Hrs

May 2018

1 2 3 4 5

6 7 8 9

10 11

Level 1

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 2

Level 1

Level 2

Level 2

Level 2 Transmittal

Level 1

Level 1

Level 1 Memorial Day

Level 2

Level 2 Transmittal

306 Hours

June 2018

Level 2

Level 2 Transmittal

Level 2

Level 1

Level 1

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 2

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 2

Level 1

Level 1

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 2

Level 1

420 Hours

July 2018

Level 1

Level 1

Level 1 Independence Day

Level 1 Transmittal

Level 1

Level 1

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 2

Level 1

Level 1

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 2

Level 1

Level 1

Level 2

Level 2 Transmittal

Level 2

Level 1

Level 1

Level 2

Level 2

450 Hours

August 2018

Level 2 Transmittal

Level 2

Level 1

Level 1

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 2

Level 1

Level 1

Level 2

Level 2 Transmittal

Level 2

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 2

Level 2

Level 2

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 1

408 Hours

September 2018

Level 1

Level 1

Level 1 Labor Day

Level 2

Level 2 Transmittal

Level 2

Level 2

Level 2

Level 2

Level 3

Level 3

Level 3 Transmittal

Level 3

Level 3

Level 3

Level 3 Transmittal

Level 3

Level 3

Level 3

Level 3

Level 3

Level 3

Level 3

Level 3

Transmittal

252 Hours

1,836 Hrs

May 2019

1 2 3 4

5 6 7 8

9 10

Level 1

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 2

Level 1

Level 2

Level 2

Level 2 Transmittal

Level 1

Level 1

Level 1 Memorial Day

Level 2

Level 2 Transmittal

Level 2

324 Hours

June 2019

Level 1

Level 2

Level 2 Transmittal

Level 2

Level 1

Level 1

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 2

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 2

Level 1

Level 1

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 2

Level 1

Level 1

414 Hours

July 2019

Level 1

Level 1 Transmittal

Level 1 Independence Day

Level 1

Level 1

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 2

Level 1

Level 1

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 2

Level 1

Level 1

Level 2

Level 2 Transmittal

Level 2

Level 1

Level 1

Level 2

Level 2

Level 2

Level 2

444 Hours

August 2019

Level 2

Level 1

Level 1

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 2

Level 1

Level 1

Level 2

Level 2 Transmittal

Level 2

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 2

Level 2

Level 2

Level 2

Level 2

Level 2

Level 2 Transmittal

Level 1

Level 1

414 Hours

September 2019

Level 1 Labor Day

Level 2

Level 2 Transmittal

Level 2

Level 2

Level 2

Level 2

Level 3

Level 3

Level 3 Transmittal

Level 3

Level 3

Level 3

Level 3 Transmittal

Level 3

Level 3

Level 3

Level 3

Level 3

Level 3

Level 3 Transmittal

Level 3

240 Hours

1,836 Hrs