W911SD17R0002_01_AMENDMENT.docx

W911SD-17-R-0002

W911SD-17-R-0002

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been added by full text:

52.212-1 ADDENDUM

52.212-1

PROPOSAL PREPARATION INSTRUCTIONS

A. Proposal Submittal and Inquiries.

1. Proposals shall be submitted prior to the closing date and time identified on the SF 1449, to the following address:

Mission and Installation Contracting Command – West Point Attn: Kymberly Aviles, Contract Officer 681 Hardee Place, Room 104 West Point, NY 10996

2. Electronic submissions via email or facsimile will not be accepted. Offers shall be mailed through a commercial/Government carrier or hand carried.

3. The point of contact responsible for supplying additional information and answering all inquiries is the Contracting Officer. Address all questions or concerns the offeror may have to Contracting OfficerKymberly Aviles (845-938-5861). All questions regarding this solicitation shall be submitted in writing via email to:

Kymberly.y.aviles.civ@mail.mil

4. Site Visit. The Government will hold a site visit, all personnel attending the site visit will convene at the Mission and Installation Contracting Command – West Point’s office located on the 1st Floor, 681 Hardee Place, West Point, NY on 14 June 2017 beginning at 10:00 AM local time. All interested firms may attend with a limit of three (3) attendees per firm. Please submit, in writing, the names of attendees to Kymberly Aviles at Kymberly.y.aviles.civ@mail.mil 17 June 2017.

B. General Instructions

1. The selection of a source for award purposes will be conducted utilizing simplified acquisition procedures as delineated in FAR Part 13.5.

2. The Offer. The submission of the documentation specified below will constitute the offerors acceptance of the terms and conditions of the RFP, concurrence with the Statement of Work (SOW), and contract type.

3. It is the Government’s intention to award without discussions. Offerors are encouraged to present their best mission capability and prices in their initial quote submission.

4. Instructions outlined in paragraph C below, prescribe the format for the proposal and describes the approach for the development and presentation of proposal data. These instructions are designed to ensure the submission of information needed to allow for evaluation of Proposals.

5. If an quoter believes that the requirements in these instructions contain an error, an ambiguity, omission, or are otherwise deemed unsound, the offeror shall immediately notify the contract specialist in writing with supporting rationale. The offeror is reminded that the Government reserves the right to award this effort based on the initial proposal, as received, without discussion.

6. In accordance with FAR Subpart 4.8 (Government Contract Files), the Government will retain one copy of all unsuccessful Proposals. Unless the offeror requests otherwise, the Government will destroy extra copies of such unsuccessful proposals.

7. All referenced documents for this solicitation are available on the Federal Business Opportunities (FedBizOpps) website at http://www.fedbizzopps.gov. Potential Offerors are encouraged to subscribe for real-time e-mail notifications when information has been posted to the website for this solicitation.

If any necessary documents are not available on FEDBIZOPPS, please notify the point of contact shown on the Standard Form 1449.

C. Proposal Preparation Instructions

1. Offeror’s proposal shall consist of four (4) separate volumes: 8(a) certification, Mission Capability, Past Performance, and Price.

2. Format

(a) Offerors shall submit an original and the number of copies listed in paragraph (c) below of their proposal.

(b) The Offerors shall be organized into four (4) volumes. Each hard copy volume of the proposal shall be separately bound in a three-ring loose leaf binder which shall permit the volume to lie flat when open. A cover sheet should be bound in each book, clearly marked as to volume number, title, copy number, solicitation identification and the offeror's name. The same identifying data should be placed on the spine of each binder. All text shall be single spaced and printed black on white paper (Black and white requirement does not apply to graphics, photos, etc., Company stationary and logos are acceptable). In accordance with FAR 52.204-4, hard copies shall be double-sided on paper containing at least 30 percent postconsumer fiber, whenever practicable. Printing shall be easily readable (12-pitch type or 10 point proportional spacing.) Cross-references should be utilized to preclude unnecessary duplication of data between sections. In addition to submitting hard copies of the proposals, digital copies shall be provided on CD-ROM disk in Microsoft Word, PowerPoint and/or Excel as outlined in Table 2. The file name shall be “Company Name – Initial” for the first submission. The file name of later submissions (if necessary), shall be “Company Name – Revision X’ with X indicating the number of the revision. Page limitations are as follows:

Table 2

(d) Limitation. The proposal shall not exceed the limits stated above. If the page limits are exceeded, the pages in excess of the limit shall be removed and returned, unread, to the offeror. The Government will not accept any changes to the contractor’s proposal after the closing date of the solicitation.

3. Content

(a) Volume I – 8(a) certification.

(b) Volume II – Mission Capability.

(1) The Mission Capability Volume shall be clear, concise, and include sufficient detail for effective evaluation and for substantiating the validity of stated claims in the Offeror’s proposal. Legibility, clarity and coherence are very important. Proposals will be evaluated against the Mission Capability factors defined 52.212-2 Addendum. The proposal should not simply rephrase or restate the Government's requirements, but rather shall provide convincing rationale to address how the offeror intends to meet these requirements. Statements that the offeror understands, can, or will comply with the PWS (including referenced publications, technical data, etc.); statements paraphrasing the PWS or parts thereof (including applicable publications, technical data, etc.); and phrases such as “standard procedures will be employed” or “well known techniques will be used,” etc., will be considered unacceptable. Offerors shall assume that the Government has no prior knowledge of their facilities and experience, and will base its evaluation on the information presented in the offeror's proposal.

(2) The Mission Capability Volume shall, at a minimum, be prepared in a form consistent with the PWS and the evaluation criteria for award set forth in Section M of this solicitation. The section shall be prepared in an orderly format and in sufficient detail to enable the Government to make a thorough evaluation of the contractor’s technical competence and ability to comply with the contract task requirements specified in the PWS.

(c) Volume III - Past Performance. The Past Performance evaluation will be accomplished by reviewing aspects of an Offeror's recent and relevant Past Performance, focusing on performance which is relevant to the effort as it directly relates to the work being procured under this solicitation and as defined in Performance Work Statement (PWS)

Past Performance information described herein is required on the offeror and all subcontractors, teaming partners, and/or joint venture partners expected to perform 20 percent or more of the proposed effort based on the total proposed price. The offeror shall submit, along with the information required in this paragraph, a consent letter, executed by each subcontractor, teaming partner, and/or joint venture partner, authorizing release of adverse past performance information to the Government. Offerors will be provided the opportunity to respond to adverse past performance information. For each identified effort for a commercial customer, the offeror shall also submit a client authorization letter, authorizing release to the Government of requested information on the offeror's performance.

1. Early Proposal Information. The offeror is requested to submit the Past Performance Volume 10 calendar days after the RFP issuance date, to the Contracting Officer.

2. The offeror shall include documentation regarding its relevant past performance as it directly relates to the work being procured under this solicitation. The offeror SHALL NOT go back any farther than three (3) years for the submitted data. The past performance data shall document a successful history of past contract performance.

3. In conducting the Past Performance evaluation, the Government reserves the right to use both the information provided in the offeror’s Past Performance Volume and information obtained from other sources, such as the Past Performance Information Retrieval System (PPIRS) or similar systems, Defense Contract Management Agency (DCMA) and commercial sources. Offerors are reminded that both independent data and data provided by offerors in their proposals may be used by the Government to evaluate offeror past performance. However, the burden of providing thorough, complete, and current past performance information as requested in this paragraph remains with the offerors. Proposals that do not contain the information requested by this paragraph risk rejection or a less than acceptable performance rating by the Government. All past performance comments received will be taken into account and could affect the overall rating. The overall past performance evaluation is a subjective decision based on the data received. In the case of an offeror without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the offeror may not be evaluated favorably or unfavorably on past performance. The offeror shall be determined to have unknown past performance. In the context of acceptability/unacceptability, “unknown” shall be considered “acceptable.”

4. Submission Requirements. The offeror shall submit a Past Performance Volume containing the following:

· Table of Contents

· Summary Page describing the role of the offeror and each subcontractor, teaming partner, and /or joint venture partner that the offeror is required to provide Past Performance Specific Relevant Contract Reference Sheets for the past performance experience in accordance with Attachment 1.

· Consent Letters executed by each subcontractor, teaming partner, and/or joint venture partner, authorizing the release of past performance information to the Government. Offerors will be provided the opportunity to respond to such information. A sample consent letter is attached as Attachment 1.

· Specific Relevant Contracts Format - Sheets in accordance with Attachment 2. The offeror shall provide documentation outlining the offeror’s past performance with contracts, as a prime or major subcontractor, which is the same or similar in size, time, scope, and complexity to the services being procured under this Solicitation. The submittal shall include rationale supporting the assertion of relevance and how it was determined that the work performed previously was the same or similar in size, time, scope, and complexity to the work specified by this solicitation. Offerors are required to explain what aspects of the contracts are deemed relevant to the proposed effort, and to what aspects of the proposed effort they relate.

· Past Performance Questionnaire - See Attachment 1, For the contracts identified on each Specific Relevant Contract Reference, the offeror shall forward a copy of the Past Performance Questionnaire to the points of contact responsible for monitoring performance under such contracts. The points of contact shall return the questionnaires directly to Mark Draluck, Contract Specialist not Later than proposal submission due date. Any questionnaires not returned directly to the Contract Specialist will not be reviewed and evaluated. The information contained in the questionnaires will be used to evaluate the offeror’s past performance. New entities that have no past customers shall annotate on the Summary Page that they have had no previous clients and that the minimum number of questionnaires cannot be provided.

(d) Volume IV- Price – The offeror shall complete Section B of the solicitation. For the Price Volume, the electronic version will take precedence for any differences noted between the hard copy and electronic versions of an offeror’s proposal.

Certified cost or pricing data is not anticipated due to expected competition.

52.212-2 ADDENDUM

52.212-2 EVALUATION--COMMERCIAL ITEMS (OCT 2014)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

Evaluation Factors for Award

a. Basis for Contract Award. This is a best value source selection conducted in accordance with Federal Acquisition Regulation (FAR) 13, Simplified Acquisition Procedures, as supplemented by the Defense Federal Acquisition Regulation Supplement (DFARS), and the Army Federal Acquisition Regulation Supplement (AFARS). The test program authorized under FAR Subpart 13.5 is applicable to this acquisition. Award will be made to a single offeror who is deemed responsible in accordance with the Federal Acquisition Regulation (FAR), whose proposal is technically acceptable, conforms to the solicitation requirements, and whose quote, judged by an overall assessment of the evaluation criteria and other considerations specified in this solicitation, represents the lowest price.

b. Award for All of the Work. The Government intends to award one (1) contract as a result of this solicitation. Offerors received for less than the stated number of items listed in the Price Schedule will be considered ineligible for award. As set forth in FAR 52.212-1 (g), the Government intends to evaluate proposals and award a contract without discussions with offerors. Therefore, the offerors initial proposal should contain the offerors best terms from a price and technical standpoint. The Government reserves the right to conduct discussions if the Contracting Officer later determines them to be necessary.

c. Evaluation Criteria. Evaluation criteria consist of factors. The proposlas will be evaluated under three (3) evaluation factors: Mission Capability, Past Performance, and Price.

Factor 1 – Mission Capability Factor. The Mission Capability Factor will receive one of the ratings defined below.

Table 1. Mission Capability Acceptable/Unacceptable Ratings

In order to receive an acceptable rating, the mission capability factor submissions must demonstrate (1) experience in same or similar magnitude and complexity outlined in the PWS (2) ability to obtain, maintain the equipment and personnel to adequately support the effort outlined in the PWS.

Factor 2 – Past Performance. The Past Performance Factor will receive one of the ratings defined below.

Table 1. Past Performance Evaluation Ratings

Government has a reasonable expectation that the offeror will successfully perform the required effort, or the offeror performance record is unknown.

Government has no reasonable expectation that the offeror will be able to successfully perform the required effort.

In order to receive an acceptable rating, the Past Performance submissions must show evidence of successfully performing work same or similar to the work outlined in the PWS or meet the criteria for “unknown” record of past performance. Offerors without a record of relevant past performance, the offeror may not be evaluated favorably or unfavorably on past performance. In the context of acceptability/unacceptability, “unknown” shall be considered “acceptable.” Past Performance must be both recent and relevant. To be recent, the effort must be ongoing or must have been performed during the past three (3) years from the date of issuance of this solicitation. To be relevant, the effort must be similar in nature of work, size, and complexity.

Factor 3 – Price. Price will not be scored or rated. Evaluation of price will be performed using one or more of the price analysis techniques in FAR 13.106-3(a). Through these techniques the Government will determine whether prices are reasonable.

Options. The Government will evaluate quotes for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that a quote is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s). As part of price evaluation, the government will evaluate its option to extend services (see FAR Clause 52.217-8) by adding one-half of the offerors final option period price to the offerors total price. Thus, the offerors total price for the purpose of evaluation will include the base period, 1st option, 2nd option, 3rd option, 4th option, and 1/2 of the 4th option. offerors are not required to enter a price for the six-month period.

offerors must submit Relevant Experience and Past Performance on the attached sheets. (see Instructions for Submittal)

(End of provision)

PAST PERFORMANCE QUESTIONIARS

SUBCONTRACTOR/TEAMING PARTNER CONSENT FORM FOR THE RELEASE OF PAST PERFORMANCE INFORMATION TO THE PRIME CONTRACTOR Past performance information concerning subcontractors and teaming partners cannot be disclosed to a private party without the subcontractor's or teaming partner's consent. Because a prime contractor is a private party, the Government will need that consent before disclosing subcontractor/teaming partner past and present performance information to the prime during exchanges. In an effort to assist the Government's Past Performance Evaluators in assessing your past performance relevancy and confidence, we request that the following consent form be completed by the major subcontractors/teaming partners identified in your proposal. The completed consent forms should be submitted as part of your Past Performance Volume III Proposal.

SAMPLE

Dear (Contracting Officer) We are currently participating as a (subcontractor/teaming partner) with (prime contractor or name of entity providing proposal) in responding to the Mission and Installation Contracting Command request for Proposal (solicitation number) for the (program title or description of effort).

We understand that the Government is placing increased emphasis on past performance in order to obtain best value in source selections. In order to facilitate the performance confidence assessment process we are signing this consent form to allow you to discuss our past performance information with the prime contractor during the source selection process.

(Signature and Title of individual who has the authority to sign for and legally bind the company) Company Name:

Address:

Attachment 2 Specific Relevant Contracts Sheet The offeror shall provide documentation outlining the offeror’s past performance with contracts, as a prime or major subcontractor, which is the same or similar in nature, size, and complexity to the effort being procured under this Solicitation. The submittal shall include rationale supporting your assertion of relevance and how it was determined that the work performed previously was the same or similar in nature, size, and complexity to the work specified by this solicitation. Offerors are required to explain what aspects of the contracts are deemed relevant to the proposed effort, and to what aspects of the proposed effort they relate.

1. Contract Number, Award Date and Contract type.

1. Price – original awarded AND final (or projected final, if contract is current).

1. Delivery Schedule – original AND final (or projected final, if the contract is current).

1. Contact Information - Address and telephone number for the Government (or commercial) procuring contracting activity AND contract administrative activity (if applicable).

Name, telephone number, fax number and e-mail address for the following:

1. Procuring Contracting Officer (PCO)

1. Administrative Contracting Officer (ACO)

1. Government or commercial technical representative or COR Identify in specific detail for each contract listed, why or how you consider that effort relevant or similar to the effort required by this solicitation. In determining relevancy, consideration should be given but not limited to such things as project similarity, project, size and complexity, contract type, contract environment, division of company proposing, and subcontractor interaction.

1. Narrative explanation on each contract listed describing the objectives achieved and the following data: any cost growth or schedule delays encountered. For any Government contracts which did not/do not meet original requirements with regard to cost, schedule, or technical performance, a brief explanation of the reason(s) for such shortcomings and any demonstrated corrective actions taken to avoid recurrence. Offerors may include a discussion of efforts accomplished by the offeror to resolve problems encountered on prior contracts as well as past efforts to identify and manage program risk. Merely having problems does not automatically equate to an unacceptable rating, since the problems encountered may have been on a more complex program, or an offeror may have subsequently demonstrated the ability to overcome the problems encountered. The offeror is required to clearly demonstrate management actions employed in overcoming problems and the effects of those actions, in terms of improvements achieved or problems rectified. This may allow the offeror to be considered for an acceptable past performance candidate.

1. Negative Performance Documentation. A copy of any cure notices, show cause letters or contract discrepancy reports received on each contract listed and a description of any corrective action by the offeror or proposed subcontractor.

10. Completion Date/Delivery Schedule. The contractor shall list each time the delivery schedule was revised and provide an explanation of why the revision was necessary.

1.

Contract Number __________________________ Award Date________________________________ Contract type_______________________________

1. Completion Date/Delivery Schedule.

Original completion/delivery date ______________________________________________ Revised completion/delivery date ______________________________________________

1. Price – original awarded price__________________________________________

1. Modified Price - ____________________________________________________

1. Completion Date or Delivery Schedule. – original AND final (or projected final, if the contract is current). _______________________________________________________

1. Changed Dates - ________________________________________________________

1. Contact Information - Address and telephone number for the Government (or commercial) procuring contracting activity AND contract administrative activity (if applicable). Name, telephone number, fax number and e-mail address for the following:

1. Procuring Contracting Officer (PCO).

Address: _____________________________________________________________ Phone Number: _______________________________________________________ Fax Number: _________________________________________________________ E-Mail Address: ______________________________________________________

1. Administrative Contracting Officer (ACO).

Address: _____________________________________________________________ Phone Number: _______________________________________________________ Fax Number: _________________________________________________________ E-Mail Address: ______________________________________________________

1. Government or commercial technical representative or COR.

Address: ____________________________________________________________ Phone Number: _______________________________________________________ Fax Number: _________________________________________________________ E-Mail Address: _______________________________________________________

1. Relevancy Description.__________________________________________________

1. Narrative explanation.__________________________________________________

1. Negative Performance Documentation.______________________________________

ATTACHMENT 3

PAST PERFORMANCE QUESTIONNAIRE

WHEN FILLED IN THIS DOCUMENT IS SOURCE SELECTION SENSITIVE INFORMATION IAW FAR 3.104

SECTION 1: CONTRACT IDENTIFICATION

1. Contractor: ____________________________________________________________________________

1. Cage Code: _________________________________

1. Contract number: _______________________________________

1. Contract type: ______________________________

1. Was this a competitive contract? Yes _____ No _____

1. Period of performance: _________________________________________________________

1. Initial contract cost: $____________________________

1. Current/final contract cost: $_______________________________

1. Reasons for differences between initial contract cost and final contract costs:

1. Description of service provided:

SECTION 2: CUSTOMER OR AGENCY IDENTIFICATION

1. Customer or agency name: ____________________________________________________________________________________

1. Customer or agency description (if applicable): _____________________________________________________________________________________

1. Geographic description of services under this contract, i.e. local, nationwide, worldwide, other Commands:

SECTION 3: EVALUATOR IDENTIFICATION

1. Evaluator's name: ____________________________________________________________________________________

1. Evaluator's title: ____________________________________________________________________________________

1. Evaluator's phone/fax number: _____________________________________________________________________________________

1. Number of years evaluator worked on subject contract:

SECTION 4: EVALUATION

Please indicate your satisfaction with the contractor’s performance by placing an “X” in the appropriate block using the scale provided to the right of each question. This scale is defined as follows:

CODE PERFORMANCE LEVEL

S SATISFACTORY – The contractor’s performance meets contractual requirements. The contractual performance contained some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

M MARGINAL – Performance does not meet some contractual requirements. The contractual performance reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.

US UNSATISFACTORY – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

NA NOT APPLICABLE - Unable to provide a score.

T1. Quality & repeatability of operations & maintenance.

T2. Quality of technical system testing and certification efforts

T3. Quality/integrity of technical data/report preparation efforts

T4. Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements

T5. Adequacy/effectiveness of environmental safety procedures

P1. Effectiveness of overall contract management (including ability to effectively lead, manage and control the program)

P2. Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes)

P3. Timeliness/effectiveness of contract problem resolution without extensive customer guidance

P4. Understand/complied with customer objectives and technical requirements

P5. Successfully responded to emergency and/or surge situations

P6. Quality/effectiveness of sub-contracted efforts

P7. Effectiveness of material management (including Government Furnished Property or Material)

P8. Effectiveness of acquisition management

P9. Contractor proposed alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the customer

P10. Contractor implemented responsive/flexible processes to improve quality and timeliness of support.

T1. Contractor ability to smoothly transition resources and personnel.

T2. Contractor effectiveness on maintaining continuity of mission support while transitioning/phasing in resources and personnel to support other efforts.

E1. Ability to hire/apply a qualified workforce to this effort.

E2. Ability to retain a qualified workforce on this effort.

E3. Effectiveness of employee compensation towards quality of work.

S1. Ability to meet or exceed small business and small disadvantaged business goals set forth in the approved subcontracting plan.

S2. Ability to effectively manage small business participation to meet technical performance.

1. Please discuss each and every response for which you indicated M (Marginal) or US (Unsatisfactory) in response to the questions above (use additional sheets, if necessary).

2. Government Contracts Only: Has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations?

If yes, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc).

SECTION 5: NARRATIVE SUMMARY

Would you have any reservations about soliciting this contractor in the future or having them perform one of your critical and demanding programs?

Please provide any additional comments concerning this contractor’s performance, as desired.

Evaluator’s Signature Date

Thank you for your prompt response and assistance!

Please return this completed questionnaire to:

Mailing Address:

Kymberly Aviles 681 Hardee Place, Rm 104 West Point, NY 10996

Or FAX/E-mail to:

845-938-85861 Kymberly.y.aviles.civ@mail.mil

PWS

Performance Work Statement (PWS)

Facility Maintenance Services

Davis Barracks, Building 755 United States Military Academy, West Point, New York iii

TABLE OF CONTENTS

APPENDIX A

TE NUMBER DESCRIPTION

i

1.0 INTRODUCTION. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform facility maintenance services as defined in this Performance Work Statement (PWS), Part 5 except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this contract.

1.1 BACKGROUND. Davis Barracks, Bldg. 755 is located at the United States Military Academy, New York, Orange County, West Point.

1.2 OBJECTIVES. Technical Exhibit TE001 identifies (garrison on type use) which buildings/areas belong to each building type, the square footage of the building/areas, any special security considerations, any constraints as to when during the day or week scheduled services can be performed to the building/area and identifies tasks and frequencies for minimum standards for each type of task.

2.0 REQUIREMENTS.

2.1 GENERAL.

2.1.1 SCOPE. The Contractor shall perform the facility maintenance services in accordance with this PWS and the technical exhibits (T.E.s). During performance of the contract the Government reserves the right to add or delete facilities and/or the level of services required. A modification to the contract will be executed to incorporate these changes.

2.1.2 GENERAL INFORMATION/PERIOD OF PERFORMANCE (POP).

The POP is as follows:

Base Year Option Year I Option Year II Option Year III Option Year IV

2.1.3 PLACE OF PERFORMANCE AND HOURS OF OPERATION.

2.1.3.1 PLACE OF PERFORMANCE. The work to be performed under this contract will be performed at Building 755, Davis Barracks. The Contractor shall provide the KO a schedule no later than (10) workdays prior to commencing work. Schedule shall outline tasks to be performed and identify the timeline for the task to be accomplished. The KO will provide the Contractor with requirements to make changes to the schedule as they occur.

2.1.3.2 HOURS OF OPERATION. The Contractor is responsible for providing services between the hours of 0730 -1600 hrs., Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall be available on a 24 hour-a-day basis, including weekends, holidays and outside of core hours and shall be prepared to sustain continuous operations when directed by the Contracting Officer or as dictated by mission requirements. The Contractor shall submit a list of emergency telephone numbers where key personnel may be contacted when not present at the work site on or before Contract performance start date. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

2.1.4 RECOGNIZED/FEDERAL HOLIDAYS. The Contractor shall submit to the KO an alternate schedule for those buildings that will be affected by federally observed holidays not later than ten (10) work days prior to the holiday. The schedule shall include dates for make-up of all buildings affected by the holiday.

2.1.5 TRAVEL/TEMPORARY DUTY. N/A

2.1.6 EMERGENCY SERVICES. The Contractor shall have competent personnel trained and capable of dealing with minor personnel injuries. The Contractor of their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor will, in turn, notify the KO or COR within 30 minutes of the incident. Emergency medical treatment and services for Contractor personnel is the responsibility of the Contractor.

2.1.7 CONTRACT ADMINISTRATION AND MANAGEMENT. The Contractor shall perform all planning, programming, administration, and management necessary to provide services as specified herein. The work shall be conducted in accordance with the Contract and all applicable Federal, State of New York, and local laws, regulations, codes and directives.

(a) The Contractor shall verify that all work meets performance objectives, critical reliability rates, standards, or tolerances specified or included in this Contract and applicable referenced documents. The Contractor shall perform all related Contractor administrative services necessary to perform work, that shall include, but not be limited to, supply, quality control, job order shop operation and Contractor financial control. Services shall also include maintenance of accurate and complete records, files and libraries of applicable documents to include Federal, State and local regulations, codes, technical manuals and manufacturer instructions and recommendations.

(b) The Contractor shall provide related services such as formatting and entering data, database maintenance, preparing and providing required reports, compiling historical data, performing administrative activities and submitting necessary information as specified.

2.1.7.1 POST AWARD CONFERENCE/PERIODIC PROGRESS MEETINGS. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The KO and Contracting Officer’s Representative (COR) shall meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

2.1.8 QUALITY CONTROL. The Contractor shall develop and maintain an effective quality control process to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure against recurrence of defective services. The Quality Control Plan (QCP) must be reviewed and accepted by the KO prior to contract start date.

2.1.9 CONTRACTING OFFICER’S REPRESENTATIVE (COR). The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of Government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

2.1.10 SUBCONTRACT MANAGEMENT. It is the responsibility of the Contractor to manage any subcontract established to support the performance of the work identified in the PWS. The Contractor will provide a list of all subcontractors (including contact information) that are being used to the COR.

2.1.11 KEY PERSONNEL. The following personnel are considered key personnel by the Government.

2.1.11.1 CONTRACTOR CONTRACT MANAGER. The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 0730 -1600 hrs., Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons.

2.1.11.2 CONTRACTOR EMPLOYEES. All employees who work in the Building 755, Davis Barracks are deemed key personnel. These Contractor employees shall meet all of the requirements delineated in PWS paragraphs 3.0.

2.1.12 IDENTIFICATION OF CONTRACTOR EMPLOYEES. All contract personnel shall wear a badge and uniform that clearly delineates them as a Contractor employee. All Contractor personnel when answering a telephone shall also clearly identify themselves as a Contractor employee. All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves such that they avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all correspondence (documents, emails etc.,) or reports produced by Contractor are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

2.1.13 NON-PERSONAL SERVICES. Non-personal services. Contractor employees performing services under this contract shall be controlled, directed and supervised at all times by management personnel of the Contractor. The Government will notify the Contractor’s management of all tasks that require completion and the Contractor’s management will assign those tasks to the appropriate Contractor personnel under this contract. The Contractor's management shall ensure that employees comply with the performance standards outlined in this PWS and as required by the contracting officer or the COR. Contractor employees shall perform independent of and without the supervision of any Government official. Actions of Contractor employees may not be interpreted or implemented in any manner that results in any Contractor employee creating or modifying Federal policy, obligating the appropriated funds of the U.S. Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of completed work and tasks.

2.1.13.1 STANDARDS OF CONDUCT. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure that personnel present a professional appearance. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor is responsible for ensuring that any Contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. Contractor employees shall comply with all DoD and local requirements that establish uniform policies governing smoking in and around Government Owned buildings and vehicles.