W911S022R00030001.pdf

W911S022R0003

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to provide answ ers to industry's questions, provide revised documents and close the question period for this acquisition.

1. CONTRACT ID CODE PAGE OF PAGES

S 1 48

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 07-Dec-2021

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W911S022R0003

X 9B. DATED (SEE ITEM 11)

23-Nov-2021

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

07-Dec-2021

CODE

MICC - FORT EUSTIS

705 WASHINGTON BLVD

FORT EUSTIS VA 23604

W911S0 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

FAR 52.212-1 ADDENDUM

PROPOSAL SUBMISSION (Addendum to FAR Clause 52.212-1 Instructions to Offerors - Commercial Items)

The proposal preparation instructions are contained in Instructions to Offerors – Commercial Items (Addendum) in the Request for Proposal (RFP) and are herein incorporated by reference.

This section provides guidance to the Offeror for preparing a proposal in response to this solicitation. The Offeror’s proposal shall include all data and information required by this solicitation and shall be submitted in accordance with the following instructions. Any contract resulting from this effort will be required to meet U.S. Government regulations and statutory requirements. In addition, Offerors are expected to ensure compliance with all laws, regulations, standards, and any other constraints specifically identified in this RFP. Nonconformance with the instructions provided in this section may result in an unfavorable proposal evaluation.

1. Proposal Instructions, Submittal and Inquiries.

1.1. All offerors are required to submit proposals by the closing date and time identified in block 8 of the SF 1449 in accordance with the instructions provided below. All the requirements specified in the solicitation are mandatory.

By submitting a proposal, the Offeror is representing that its firm is capable and committed to performing all the requirements specified in the solicitation.

1.2. Electronic submissions via email is the only acceptable submission method. Facsimile and/or paper submissions will not be accepted. Subject line of emailed proposals shall include the solicitation number and company name. Submissions may be submitted in more than one email but shall be titled appropriately (e.g. Email 1 of 2, Email 2 of 2, etc). It is the Contractor’s responsibility to ensure submissions are received in a timely manner.

Attachments included in emails should not contain a period (.) in its title as the document may be stripped during transmittal. The maximum size of any file attachment shall not exceed 20 megabytes. Offerors are encouraged to add Delivery and Read receipts to emails, and/or follow up with the individuals below to ensure the Government’s receipt of proposals. The Government will not accept proposals via Zipfile format. Offeror’s shall perform a virus check prior to proposal submitted to ensure Offerors’ submittals shall be free of viruses, Trojans, spyware, and other malicious code for which appropriate detection and removal/ quarantine software exists.

1.3. Submissions shall be sent to the points of contacts listed below. The points of contact responsible for receiving proposal submissions, supplying additional information and answering all inquiries are the Contract Specialist and Contracting Officer. Submit your proposal and address questions or concerns regarding this solicitation, including the attachments, to:

Contract Specialist: Woody Slate, woodrow.w.slate2.civ@army.mil Contracting Officer: Linda D. Whitlock, linda.d.whitlock.civ@army.mil

1.4. The proposal shall be submitted via email to the Contracting Office no later than the date and time specified in Block 8 of the SF1449. Questions shall be submitted via email no later than 1300 EST, 29 November 2021. All questions shall identify the Government source document its page and paragraph number. Offerors shall submit all questions in one consolidated document. Questions must be sent to BOTH email addresses provided in paragraph 1.3.

The Government will practice discretion over the appropriateness of questions. The Government will not provide responses to questions that would reveal a potential Offeror’s confidential business strategy, technical solution, or any information that is considered unique to a particular Offeror. Questions received after due dates may not be answered.

2. General Instructions.

2.1. The selection for award purposes will be solicited using a total Small Business set-aside, on a competitive basis utilizing Lowest Price Technically Acceptable (LPTA) procedures to obtain best value for the Government, and will be conducted using formal source selection (negotiated) procedures as delineated in FAR Part 15.3, Source selection. Offers will be evaluated using the criteria under “Evaluation – Commercial Items (Addendum).”

Noncompliance with the Request for Proposal (RFP) requirements may hamper the Government's ability to properly evaluate the proposal and may result in elimination of the proposal from further consideration for contract award.

2.2. Offerors shall respond to the solicitation as posted. Offerors who alter the solicitation (except for completing appropriate “fill-in” blocks and certifications) may be considered not in compliance with the material requirements of the solicitation and ineligible for award.

2.3. The Offer. The submission of the documentation specified below will constitute the Offeror's acceptance of the terms and conditions of the RFP, concurrence with the Performance Work Statement, and the proposed contract type.

2.4. These instructions prescribe the format for the proposal and describe the approach for the development and presentation of proposal data. These instructions are designed to ensure the submission of necessary information to provide for the understanding and comprehensive evaluation of proposals.

2.5. If an Offeror believes that the requirements in these instructions contain an error, an ambiguity, omission, or are otherwise unsound, the Offeror shall immediately notify the Contracting Officer in writing with supporting rationale. The Offeror is reminded that the Government reserves the right to award this effort based on the initial proposal, as received, without discussion.

2.6. In accordance with FAR Subpart 4.8 (Government Contract Files), the Government will retain one electronic copy of all unsuccessful proposals.

2.7. All referenced documents for this solicitation are available on the Government Point of Entry (GPE) web site at https://beta.sam.gov/. Potential Offerors are encouraged to subscribe for real-time e-mail notifications when information has been posted to the website for this solicitation.

2.8. Debriefings. The Contracting Officer will promptly notify Offerors of any decision to exclude them from award, whereupon they may request and receive a debriefing in accordance with FAR 15.505, Preaward Debriefing of Offerors. The Contracting Officer will notify unsuccessful Offerors of the source selection decision in accordance with FAR 15.506, Postaward Debriefing of Offerors. Upon such notification, unsuccessful Offerors may request and receive a debriefing. Offerors desiring debriefing must make their request in accordance with the requirements of FAR 15.505 or 15.506, as applicable.

2.9. Period for Acceptance of Offerors. The Offeror agrees to hold the prices in its offer firm for 180 calendar days from the date specified for receipt of offers. Should the Government open discussions the acceptance period may be extended.

2.10. Proposal Narrative Content. The Government does not seek Offeror proposals that restate or closely mimic requirements described in the PWS or Evaluation Criteria. A statement of intent to perform does not reflect understanding of the requirements or capability to perform. Asserted capability and/or intent to meet the requirements are of no value in evaluations unless supported by detailed descriptions of approach.

2.11. The Government shall limit its evaluation to specific Volume content for the Factor being evaluated. Offerors shall have no expectation that Evaluators will search other proposal Volumes for other Factors when it evaluated a specific Factor.

2.12. Upon receipt of proposals and subsequent revisions the contracting office will review them for compliance with Instructions to Offerors – Commercial Items (Addendum) submission requirements or discussion response instructions, if Discussions are opened. A proposal may be determined not in compliance with the material requirements of the solicitation when (1) any proposal volume is not compliant with the Instructions to Offerors – Commercial Items (Addendum) submission requirements or not compliant with paragraph 2.10 above.

3. Proposal Preparation Instructions.

3.1. Proposal submission shall consist of five (5) volumes:

Volume I: General/Solicitation Volume II: Mission Capability Volume III Courseware, Knowledge Centers and e-Books Volume IV Past Performance Volume V Price

3.2. The proposal shall be organized into five (5) volumes. A coversheet shall be provided with each volume that clearly marks the volume number, title, solicitation number, the offeror’s name, DUNS#, Cage Code, Federal Tax ID, Business Size, Business Type (e.g.: 8(a)), and Point of Contact (with phone number and email address). All text shall be single spaced and in black font. Black font requirement does not apply to graphics, photos, etc., Company stationary and logos are acceptable. Font shall be easily readable (Font size for text must be size 10 or larger12-pitch font, non-compressed). Cross-references should be utilized to preclude unnecessary duplication of data between sections. Proposal volumes shall be sent via email and following the guidelines provided in Table 2. The file name shall be “Company Name – Initial” for the first submission. The file name of later submissions (if necessary), shall be “Company Name – Revision X’ with X indicating the number of revision. Page limitations are as follows:

The Offeror’s proposal shall be organized as depicted in Table 1 below.

Table 1 Volume Organization

Volume Content Sections Page Limits

Document Format

I Tab A – Table of Contents/Glossary of Abbreviations and Acronyms

Tab B – Exceptions/Assumptions (if applicable)

Tab C – Completed SF 1449 an signed cover page with signed Amendments and CLIN pricing filled out

Tab D – Completed FAR 52.212-3, Offeror Representations, and Certifications – Commercial Items

General/Solicitation None Word or PDF

Tab E – Organizational and Consultant Conflicts of Interest (OCI) (FAR 9.5)

Tab F – Subcontractor Information

II Factor 1 – Mission Capability Tab A – Table of

Contents/Glossary of Abbreviations and Acronyms

Tab B – Element 1:

Technical Approach

Element 2: Transition Plan

Element 3: Quality Control

Mission Capability 50 pages

III Factor 2: Courseware, knowledge centers and e-Book products

Tab A – Table of Contents/Glossary of Abbreviations and Acronyms

Tab B – Element 1:

Courseware

Element 2: American Council of Education (ACE) credits

Element 3: e-Books Element 4: Knowledge

Centers

Courseware, Knowledge Centers and e-Books

Unlimited

IV Factor 3 - Past Performance Tab A – Table of

Contents/Glossary of Abbreviations and Acronyms

Tab B – Consent Letters Tab C – Past

Performance References

Past Performance

15 pages

V Factor 4 – Price Tab A – Table of

Contents/Glossary of Abbreviations and Acronyms

Tab B – Narrative Tab C – Pricing

Workbook

Price Unlimited

(a) Exceptions. Proposals are required to meet all solicitation requirements, such as terms and conditions, representations and certifications, and technical requirements, in addition to those identified areas of evaluation.

Failure to meet a requirement may result in an offer being ineligible for award. If the offeror finds it necessary to take exception to any of the requirements specified in this solicitation, the offeror shall clearly identify the applicable Volume and exceptions with a complete explanation of why the exception was taken, what benefit accrues to the Government (if any), and its impact, if any, on the performance, schedule, cost, and specific requirements of the solicitation. Each exception shall be specifically related to each paragraph and/or specific part of the solicitation to which the exception is taken. The offeror is cautioned that taking an exception may render the proposal ineligible for award. It is recommended that the offeror contact the Contracting Officer immediately/prior to solicitation closing upon identifying an area that may result in an exception. This information shall be provided in the format below.

Table 2 - Exceptions

RFQ

Document Page/

Paragraph Requirement/

Portion Rationale & Impact

PWS

Applicable Page and Paragraph Numbers

Identify the requirement or portion to which exception is taken

Describe The rationale and impact of the exception

(b) Proposal Limitation. The proposal shall not exceed the limits stated above in Table 1. If the page limits are exceeded, the pages in excess of the limit shall be unread. The Government will not accept any changes to the contractor’s proposal after the closing date of the solicitation.

(c) Page Limit Includes: All appendices, charts, graphs, diagrams, tables, photographs, drawings, etc.

(d) Page Limit does not include: covers for volumes, tables of contents, resumes for Key Personnel, and section dividers if they are inserted solely to provide ease to the reader in locating parts/sections of the proposal. Pages will be counted if they contain any other information, i.e., diagrams, extraneous data, etc. Pages marked “This page intentionally left blank” will not be counted.

(e) What Counts As A Page? A page shall be an 8 ½” X 11” sheet of paper. Font size for text must be size 10 or larger. Letter size and spacing requirements for illustrations and tables can be at the discretion of the Quoter but must be easily readable. Margins shall be at least 1inch on the top and bottom and 3/4 inch on the side. The Quoter shall number each page in order to eliminate any confusion. In the event contractor creates an ambiguity in their numbering of pages, the Government may exercise its own discretion in counting pages. In the event contractor creates an ambiguity in their numbering of pages, the Government may exercise its own discretion in counting pages.

(f) Indexing. Each volume shall contain a more detailed table of contents to delineate the subparagraphs within that volume. Tab indexing shall be used to identify sections.

(g) Glossary of Abbreviations and Acronyms. Each volume shall contain a glossary of all abbreviations and acronyms used, with a definition for each.

4. Proposal Content

4.1 VOLUME I – GENERAL/SOLICITATION - Offerors are required to submit a completed SF 1449 (Solicitation, Offer and Award), including acknowledgment of Amendments, CLIN Schedule pages. All final monetary extensions shall be in whole dollars only. Failure to follow the below Contract Proposal preparation instructions may cause your proposal to be deemed unacceptable by the Government. The General Volume I shall be organized as follows and contains the identified information.

4.1.1 TAB A: Table of Contents/Glossary of Abbreviations and Acronyms - Each volume shall contain a detailed table of contents to delineate the subparagraphs within that volume. Titling/labeling shall be used to identify sections, which are for informational purposes only and will not be evaluated. Each volume shall contain a glossary of all abbreviations and acronyms used, with a definition for each. This glossary is for informational purposes only and will not be evaluated. This may be provided in the Table of Contents.

4.1.2 TAB B: Exceptions (if applicable) – Identification and explanation of any exceptions or deviations.

Additionally, any assumptions used in the proposal preparation must be identified. Exception Definition: Objection to solicitation content. Offerors shall provide the solicitation document, page number, paragraph number, and narrative for individual solicitation content the Offeror finds objectionable.

4.1.3 TAB C: Solicitation, Offer and Award - The SF 1449 shall be submitted fully completed and signed (including acknowledgement of all Amendments) upon proposal submission. The offeror is cautioned that the SF 1449 must contain an original signature in block 30a of the form. The contractor shall acknowledge any amendments to the RFP in accordance with the instructions on the SF 1449 and Instructions to Offerors-Commercial Items (Addendum) and Evaluation – Commercial Items (Addendum) Sections. The offeror shall provide the name, title and telephone number of the company/division point of contact regarding decisions made with respect to your proposal and who can obligate your company contractually. Also, identify those individuals authorized to negotiate with the Government.

4.1.4 TAB D: Offeror Representation and Certifications –Commercial Items, The offeror shall ensure that 52.212- 3 Alternate I is submitted thoroughly completed with all blocks in each certification/representation completed truthfully and completely. An offeror shall complete only paragraphs (b) of this provision if the offeror has completed the annual representations and certificates electronically via https://www.sam.gov/SAM/pages/public/index.jsf. If an offeror has not completed the annual representations and certifications electronically at the System for Award Management (SAM) website, the offeror shall complete only paragraphs (c) through (o) of this provision.

4.1.5 TAB E, Organizational and Consultant Conflict of Interest (OCI) – The Offeror shall disclose all organizational and/or personal conflicts of interest to the Contracting Officer as soon as possible so that potential conflicts can be analyzed in accordance with FAR Subpart 9.5.

4.1.6 TAB F, Subcontractor Information. The Offeror shall disclose all subcontractors the Offeror proposes using for performance of services. The Offeror shall provide the following information for all proposed subcontractors: Name, address, CAGE Code, and DUNS number.

4.2. VOLUME II – FACTOR 1: MISSION CAPABILITY

4.2.1. The Mission Capability Volume shall be clear, concise, and include sufficient detail for effective evaluation and for substantiating the validity of stated claims in the Offeror’s proposal. The Offerors’s submission will be evaluated against the Technical Capability and the elements below and defined in the addendum of FAR 52.212-2 Evaluation – Commercial Items.

4.2.2 The proposal shall not simply rephrase or restate the Government's requirements, but rather shall provide convincing rationale to address how the offeror intends to meet these requirements. Statements that the offeror understands, can, or will comply with the PWS (including referenced publications, technical data, etc.); statements paraphrasing the PWS or parts thereof (including applicable publications, technical data, etc.); and phrases such as “standard procedures will be employed” or “well known techniques will be used,” etc., will be considered unacceptable. Offerors shall assume that the Government has no prior knowledge of their facilities and experience, and will base its evaluation on the information presented in the offeror's proposal. Elaborate brochures or documentation, binding, detailed art work, or other embellishments are unnecessary and are not desired.

4.2.3. The Mission Capability Volume shall, at a minimum, be prepared in a form consistent with the PWS and the evaluation criteria for award set forth in Basis of Award of the RFP. The section shall be prepared in an orderly format and in sufficient detail to enable the Government to make a thorough evaluation of the contractor’s technical competence and ability to comply with the contract task requirements specified in the PWS. The offeror shall address as specifically as possible the actual methodology you would use for accomplishing the PWS tasks. The Offeror shall organize Volume II as shown in Table 1 above and further defined below:

4.2.3.1 TAB B, Element 1, Technical Approach. The offeror shall provide a Technical Approach which demonstrates a full understanding of the required services and provide a sound approach to perform the work identified in the PWS. The offeror’s approach shall demonstrate the following:

Approach to effective and efficient licensing of users.

The capabilities to support the Army e-Learning program interface with ATRRS and third party developed courseware.

The range and variety of courses offered in order to meet the required curricula described in the PWS as well as the amount of courses that are American Council on Education (ACE) certified for accreditation and/or accredited/certified by colleges and universities. Approach to providing additional compliant/certified/accredited courses over the life of the contract.

Assessment of the range and variety of technical services offered to meet the PWS requirements including, support of knowledge centers and the ability to access and create special learning curricula/programs.

Approach to providing data on student progress, records managements, and course completion.

Approach to customizing courses into training groups or specialized curricula.

The extent to which the proposed system meets key performance capabilities in the areas of usability, scalability, and availability.

Consideration of operations, to include backup and restoration implementation, technology refreshment, and system maintenance, oversight, and control.

Approach to Information Assurance and Physical Security.

Approach to accessing online courses and hosting of third party courses.

Approach to the distribution, tracking, and updating CD-R/DVD versions used where online access is not available.

Approach to implementing help desk coverage.

TAB B: Transition Plan – For the 30 day transition/phase-in period, the offeror shall outline the tasks and processes required to ensure that complete transition of services from the current Contractor to the new Contractor during the phase-in period and completed prior to start of full performance by the new Contractor.

TAB B: Quality Control Plan (QCP) – The QCP shall address in detail the performance of all key control elements, deliverables and metrics. The QCP shall address the requirements described in the PWS.

4.3 VOLUME III – FACTOR 2: COURSEWARE, KNOWLEDGE CENTERS and e-BOOKS

4.3.1 The Courseware, Knowledge Centers and e-Books volume shall be organized as follows and contain the identified information:

Listed by title Associated with the required catalog curricula shown in Technical Exhibit 1 Related to the appropriate knowledge center(s)

4.3.1.1 TAB B: American Council of Education (ACE) Credits – The offeror shall identify the courses or group of courses that have American Council of Education (ACE) accreditation including the number of college credits for each accredited course.

TAB B: Knowledge Centers – The offeror shall identify the knowledge centers the proposed courses shall support.

Each proposed knowledge center must list supporting courseware by title.

TAB B: e-Books – The offeror shall identify the titles of the e-Books the offeror proposes to provide.

4.4 VOLUME IV – FACTOR 3: PAST PERFORMANCE

4.4.1 The Offeror shall organize Volume IV in accordance with Table 1 above and further defined below:

4.4.1.1 TAB B - In Volume IV, Tab B of its Proposal, the Offeror shall provide Consent Letters authorizing the release of past performance information executed by each subcontractor, teaming partner, and/or joint venture partner. Past performance information concerning subcontractors cannot be disclosed to or requested from a private party without the subcontractor’s consent. Because a prime contractor is a private party, the Government requires consent before disclosing subcontractor present and past performance information to the prime contractor and/or requesting such information about the prime contractor from references. In an effort to assist the Government’s Past Performance Team in assessing an offeror’s past performance relevancy and rating, a consent form shall be completed for each reference identified in your proposal. The completed consent forms shall be submitted as part of the Past Performance volume. The Offeror shall identify three (3) recent and relevant past performance references the Offeror, and/or its Teaming Partner(s), performance as a Prime or as a subcontractor.

4.4.1.2 The offeror shall provide information on no more than three (3) previous contracts whose effort was relevant to the effort required by this solicitation; the contracts provided should have been performed within the last five (5) years from the closing date of this RFP. Evaluation will focus only on work experience already performed. Yet-to-be performed work and experience prior to the last five (5) years will not be considered. Offerors may submit performance data regarding current contract performance as long as a minimum of one year of performance has been completed as of the closing date of this RFP. The following minimum information shall be provided within the contractor submitted references:

Name of Offeror Contract Number/Task Order Number Contract Type Annual Contract/Task Order Cost Description of Work - Offerors should provide a detailed explanation demonstrating the similarity of the contracts in terms of scope and magnitude to the requirements of the PWS for purposes of relevancy.

Valid Name, Phone Number, Location, and E-mail Address of Contracting Officer and Contracting Officer's Representative/Task Order Manager

Annual Contract Cost and Total Contract Cost Period of Performance Number of Personnel (FTE) performing per year (average)

Offerors may also submit subcontractor’s past performance for those proposed to perform under this task order.

Offerors shall describe the major or critical aspects of the work performed by the subcontractor, as well as the dollar value of work performed.

Subcontractor performance (either the offerors’ own subcontractor experience or proposed subcontractors experience) of major or critical aspects of this requirement will be considered as highly as prime contractor past performance information for the offerors. The offeror shall demonstrate relevant and completed past performance or affirmatively state that it possesses no relevant past performance. Relevant past performance is performance under contracts or efforts within the past five (5) years prior to the solicitation closing date that is the same as or similar to, the scope and magnitude of the work described by this solicitation.

4.5 VOLUME V – FACTOR 4: PRICE

4.5.1 Volume V of the Offeror’s proposal shall contain all required and necessary to support its proposed prices.

The Offeror shall not include pricing information in Volumes I, II, III, or IV of its proposal. Primes are responsible for assuring the fully burdened rates for its subcontract correlates with the subcontractor fully burdened rates.

4.5.2 TAB B – Pricing Narrative. The price volume shall include the following:

4.5.2.1 The Offeror is required to submit a price narrative (Word or PDF format). The Price Narrative Section shall contain all the narrative explanations used in deriving calculated prices. These narratives shall clearly explain the methodologies, calculations, and assumptions used in developing price proposal. The price proposal shall provide pricing for all periods of performance. The Offeror shall not enter prices on CLINs associated with the Not to Exceed amounts provided by the Government. Separate pricing information shall be submitted for each year of the services. Proposed pricing is inclusive of deliverables provided under the contract.

4.5.2.2 The Offeror shall complete and submit all tabs in the Pricing format – “Proposal Summation”, and “Price Labor Breakdown” for base and all option years. In the “Price Labor Breakdown” tabs, the Offeror shall identify the staffing (by Labor Category, Labor Hours, Contractor Manpower Equivalents (CMEs) and their associated fully burdened rates) that will be used by the Offeror and its subcontractor and partners to perform the requirements within the PWS for each period of performance. The “Price Labor Breakdown” tabs should be tailored as needed to provide all requested and required information.

4.5.2.3 For the purpose of preparing a price proposal, the contractor shall assume that the base period of performance will be one (1) 30-day phase-in period, one (1) 11-month base period, four (4) 12-month option periods. The completion and submission of the above items will constitute an offer and will indicate the offeror’s unconditional assent to the terms and conditions of this RFP and any attachments and/or exhibits hereto. All pricing and pricing supporting information shall be contained in the price proposal. No price information shall be included in any other volume including cover letters. Offerors are responsible for submitting sufficient information to enable the Government to fully evaluate their price proposal.

4.5.2.4 TAB C – Pricing Workbook In Volume B Tab C of its Proposal, the Offeror shall submit a completed Attachment 3, Pricing Workbook in Microsoft Excel format, in accordance with the “Instructions” Workbook in Attachment 3 as well as the instructions provided in this solicitation. The purpose of Attachment 3 4, Pricing Worksheet is to provide a uniform pricing template for evaluation of Offerors for award.

4.5.2.5 To facilitate proposal preparation, the Government has provided the formulas to calculate the Total Evaluated Price in Attachment 3 – Pricing Workbook. However, it is the responsibility of the Offeror to submit a complete and accurate Price Proposal. If an Offeror identifies an error in Attachment 3 4, the Offeror should correct the error and disclose the error and correction in the price narrative.

4.5.2.6 The Offeror’s price proposal shall consist of one 30-day Phase-In period included with one (1) 11-month and 11 months base period, and four (4) 12-month option periods.

4.5.2.7 Pricing Worksheet or other Excel spreadsheet submitted by the Offeror shall not be read only or password protected. All formulas, lookup tables, and links shall be intact, and no links shall exist to files not included with the submission. Spreadsheet shall not contain hidden worksheets, cells, or sections. PDF or flat files will not be considered adequate. Failure to comply with these formatting requirements may result in rejection of your proposal.

(End of provision)

FAR 52.212-2 ADDENDUM

BASIS FOR AWARD (Addendum to FAR Clause 52.212-2 Evaluation – Commercial Items)

1. The award will be made to the Lowest Price Technically Acceptable proposal. Proposals will be evaluated for technical capability (including past performance), but will not be ranked using the non-price Factors. In order for an Offeror to be considered for award, the proposal must receive an “Acceptable” rating in every non-price Factor. A proposal receiving a rating of “Unacceptable” in any non-price Factor or Element will not be eligible for award.

FACTORS TO BE EVALUATED AND EVALUATION APPROACH

1.1. This is a best value source selection conducted in accordance with Federal Acquisition Regulation (FAR) 15.3, Source Selection, as supplemented by the Defense Federal Acquisition Regulation Supplement (DFARS) and the Army Federal Acquisition Regulation Supplement (AFARS). Award will be made to a single offeror who is deemed responsible in accordance with the FAR, whose proposal conforms to the solicitation requirements (to include all stated terms, conditions representation, certifications, and all other information required by the addendum to FAR

Clause 52.212-1, Instructions to Offerors - Commercial Items, and whose proposal judged by an overall assessment of the evaluation criteria and other considerations specified in this solicitation, represents the Lowest Price Technically Acceptable (LPTA) offer.

1.2. Trade-offs will not be used during the source selection process. The Government will evaluate prices for reasonableness, balance, accuracy, and completeness using price analysis techniques. Unreasonably high, unbalanced, inaccurate or incomplete price proposals may be the grounds for eliminating a proposal from competition. Statements that the Offeror understands, can, or will comply with the PWS (including referenced publications, technical data, etc.); statements paraphrasing the PWS or parts thereof (including applicable publications, technical data, etc.); and phrases such as “standard procedures will be employed” or “well known techniques will be used,” etc., may be considered unacceptable. Offerors shall assume that the Government has no prior knowledge of their facilities and experience. The Government will base its evaluation on the information presented in the Offeror's proposal.

1.3. The Government intends to award one contract as a result of this solicitation. Offers received for less than the stated number of items listed in the Pricing Schedule will be considered ineligible for award. The Government intends to solicit the requirement as a total Small Business set-aside.

1.4. Evaluation Criteria:

The proposals will be evaluated under four (4) Factors to include three (3) Elements under Factor 1 (Mission Capability) and four (4) Elements under Factor 2 (Courseware, knowledge centers and e- Book products) as follows:

Factor 1: Mission Capability Element 1: Technical Approach Element 2: Transition Approach Element 3: Quality Control

Factor 2: Courseware, Knowledge Centers and e-Books Element 1: Courseware Element 2: American Council of Education (ACE) credits Element 3: e-Books Element 4: Knowledge Centers

Factor 3: Past Performance Factor 4: Price

1.5 FACTOR 1: MISSION CAPABILITY

The Government will assess the offeror’s ability to successfully perform the major tasks outlined in PWS based on evaluation of the three (3) Mission Capability elements and the Courseware, Knowledge Centers and e-Books elements. The Technical Capability elements, Factor 2: Courseware, Knowledge Centers and e-Books, and Factor 3 Past Performance will be evaluated on an “Acceptable” or “Unacceptable” basis. In order to receive an overall “Acceptable” rating for Factor 1, each element must receive an “Acceptable” rating. Offerors must receive “Acceptable” ratings for the Factor 1, Factor 2, and Factor 3 in order to be considered for award.

Factor 1 – Mission Capability. The Government will evaluate the following three (3) Elements under Mission Capability as follows:

Element 1, Technical Approach: The Technical Approach must demonstrate a full understanding of the required services and provide a sound approach to performing each of the requirements. The overall technical approach will be evaluated in the following areas:

The degree of understanding of the technical requirements of the PWS and technical approach to delivering the volume of user licenses to access the courseware, knowledge centers, and e- Books. (PWS Paragraph 5.4-5.5)

The understanding and approach to interfacing with Army Training Requirements and Resources System. (PWS Paragraph 5.6)

The capability of the Learning Management System to monitor student enrollment, completion, and progress. (PWS Paragraph 5.8)

The approach to providing responsive help desk support. (PWS Paragraph 5.3) The approach to marketing the Army e-Learning (PWS Paragraph 5.9) The approach to customizing courses to support specialized learning groups or specialized curricula. (PWS Paragraph 5.4)

Element 2, Transition Approach: The Offeror’s transition must outline the steps that will be taken to ensure a complete transition is accomplished within the 30 day phase-in period.

Element 3, Quality Control: Quality Control Plan (QCP) details how all key control elements, deliverables and metrics set forth in the PWS will be measured, monitored, and reported.

1.6 FACTOR 2 - Courseware, Knowledge Centers, and e-Books Products.

The Government will evaluate Factor 2 based on the following four (4) Elements; courseware, ACE credits, e-Books and knowledge centers. Factor 2 will be evaluated as follows.

Element 1: Courseware: The courseware offered must meet the required curriculum, be associated with the required knowledge centers, and support the established core competencies. (PWS Paragraph 5.4.1)

Element 2: ACE Credits: The curriculum offered must meet the minimum required level of ACE certification credits. (PWS Paragraph 5.4.4)

Element 3: e-Books: The e-Books offered must support the required subject categories and be associated with curriculum when applicable. (PWS Paragraph 5.5)

Element 4: Knowledge Centers: Each required knowledge center must be fully supported with offered courses. (PWS Paragraph 5.4.2.1)

1.7 The Mission Capability factor will receive one of the rating defined below in Table 2.

Table 2. Technical Acceptable/Unacceptable Ratings Rating Description

Acceptable Proposal clearly meets the minimum requirements of the solicitation.

Unacceptable Proposal does not clearly meet the minimum requirements of the solicitation.

1.8 Factor 3 – Past Performance.

1.8.1 The Government will evaluate the Offeror’s Past Performance on the probability of meeting the solicitation’s requirements as indicated by that offeror’s record of past performance. Past Performance is assessed at the factor level after evaluating aspects of the offeror’s recent past performance and focusing on performance that is relevant to the services being procured under this solicitation.

1.8.2 Past performance information may be obtained from any other sources available to the Government, to include, but not limited to, the Contract Performance Assessment Reporting System (CPARS)/Past Performance Information Retrieval System (PPIRS), Federal Awardee Performance and Integrity Information System (FAPIIS), Electronic Subcontract Reporting System (eSRS), or other databases; interviews with Program Managers, Contracting Officers; and the Defense Contract Management Agency. Past performance areas of evaluation include:

- Quality of Service

- Customer Satisfaction

1.8.3. Each offeror will receive a performance confidence assessment rating based on the Offeror’s recent past performance, focusing on performance that is relevant to the Contract requirements.

1.8.4 Recency Assessment. An assessment of the past performance information will be made to determine if it is recent. To be recent, the effort must be ongoing or must have been performed during the past 3 years from the date of issuance of this solicitation. Past performance information that fails this condition will not be evaluated.

1.8.5 Relevancy. To be relevant, the effort must be similar in nature of work, size, and complexity. The Government will conduct an in-depth evaluation of all recent performance information obtained to determine if it is the same or similar in nature of work, size, and complexity to the services/products being procured under this solicitation. Recent past performance is defined as not more than 3 years from the RFP release date; relevant in terms of similar nature of work, size and complexity.

1.8.6 A relevancy determination of the offeror’s (including joint venture partner(s) and major and critical subcontractor(s)) past performance will be made. In determining relevancy for individual contracts, consideration will be given to the effort, or portion of the effort, being proposed by the offeror, teaming partner, or subcontractor whose contract is being reviewed and evaluated. In establishing what is relevant for the acquisition, consideration should be given to what aspects of an offeror’s contract history would give the most confidence that the offeror will satisfy the current procurement. The past performance information provided in the proposal and obtained from other sources will be used to establish the relevancy of past performance.

1.8.7 There are four levels of relevancy as shown in Table 3 below.

Table 3 - Past Performance Relevancy Rating Method

Adjectival Rating Description

Very Relevant Present/past performance effort involved essentially the same scope and magnitude of effort and complexities this solicitation requires.

Relevant Present/past performance effort involved similar scope and magnitude of effort and complexities this solicitation requires.

Somewhat Relevant Present/past performance effort involved some of the scope and magnitude of effort and complexities this solicitation requires.

1.8.8 Past Performance Rating. In conducting a past performance evaluation, each Offeror shall be assigned one of the ratings identified in Table 4 below.

Table 4 - Past Performance Evaluation Ratings Rating Description Acceptable Based on the offeror’s performance record, the Government has a reasonable expectation that the offeror will successfully perform the required effort, or the offeror’s performance record is unknown.

Unacceptable Based on the offeror’s performance record, the Government has no reasonable expectation that the offeror will be able to successfully perform the required effort.

1.8.9 In accordance with FAR 15.305(a)(2)(iv), offerors without a record of relevant past performance or for whom information on past performance is not available or so sparse that there is no meaningful past performance rating can be reasonably assigned; the offeror may not be evaluated favorably or unfavorably on past performance. Therefore, the offeror shall be determined to have unknown past performance. In the context of acceptability/unacceptability, “unknown” shall be considered “acceptable.”

1.9 Factor 4 – Price

1.9.1 The Price factor will not be scored or rated. The Government will consider the narrative, and the Total Evaluated Price from Attachment 3 4, Pricing Spreadsheet. The Government will evaluate the Offeror’s proposed prices to determine if it is fair and reasonable, balanced and complete using price analysis techniques at FAR 15.404-1, Proposal analysis techniques. The Government will determine whether prices are fair, reasonable, balanced and complete.

1.9.2 The Offeror’s narrative and Pricing Workbook submission will be used by the Government to analyze and evaluate each Offeror’s price proposal for the entire period of performance. Do not escalate labor category rates where the Offeror has identified a labor category as subject to the Service Contract Labor Standards (SCLS) statute.

1.9.3 Options. Evaluation of options shall not obligate the Government to exercise the option(s). As part of price evaluation, the Government will evaluate its option to extend services (see FAR Clause 52.217-8) by adding one-half of the offeror’s final option period prices to the offeror’s total price.

Thus the offeror’s total price for the purpose of evaluation will include the Base Period, Option Year 1, Option Year 2, Option Year 3, and Option Year 4. Offerors are not required to enter a price for the six-month extension period. The Government will evaluate each offerors' total proposed price to determine if the offerors proposed prices are fair and reasonable and complete and/or balanced, utilizing one or more of the price analysis techniques in FAR 15.404-1.

1.9.4 Offerors responding to this solicitation are advised that, prior to award, the Government may request Offerors to submit substantiating information/data to support price reasonableness.

1.9.5 Definitions:

Reasonableness - A price is reasonable if, in its nature and amount, it does not exceed that which would be incurred by a prudent person in the conduct of competitive business.

Completeness/Accuracy - The offeror’s proposal is in compliance with the Price Volume instructions in the solicitation.

Unbalanced Pricing- Pricing that exist when, despite an acceptable total evaluated price, the price of one or more contract line items is significantly over or understand as indicated by the application of cost or price analysis techniques.

(End of provision)

PEFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT (PWS)

Army e-Learning System

FOR THE

ARMY TRAINING INFORMATION SYSTEM

NEWPORT NEWS, VIRGINIA

Part 1

General Information

1. GENERAL: This is a non-personal services contract to provide Army e-Learning products and deliver those products to Soldiers and eligible Department of Defense (DoD) civilians. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, supervision, courseware, e-Books, and other items and non-personal services necessary to deliver Army e-Learning as defined in this Performance Work Statement (PWS) Section 5 except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2 Background: The required services and products described in this PWS support the Army Training Information System (ATIS) delivery of commercially available e-Learning products at no cost to Soldiers and other eligible DoD personnel. The Product Manager (PdM) ATIS, Program Executive Officer, Enterprise Information Systems (PEO EIS) product office, supports delivery of Army training through the use of Information Technology (IT). ATIS supports readiness by enhancing institutional and individual training for all Army components (Active Army, Army National Guard, Army Reserve, Department of the Army Civilians, as well as select Army contractors and non- Army employees provided with an exception at the discretion of ATIS). The ATIS provides both near and long-term infrastructure to enhance training. The PdM ATIS acquires, deploys and maintains worldwide distributed learning to ensure Soldiers receive critical training for mission success.

The Army e-Learning product is a library of Web-based Commercial IT/ Information Assurance/Certification preparatory courses, business courses, and self-development courses. Commercially available e-Books relevant to the learning programs are also provided to eligible users. Selected courses are accredited by the American Council of Education. The Army e-Learning Products are available 24 hours a day, 7 days a week and support the total population of the Army.

The Army e-Learning product provides a learning management system (LMS) to monitor student access, learning progress, and course completion. The LMS maps curricula to knowledge centers/core competency groups and assists students in locating courseware or e-Books through information announcements, descriptive links, or help desk services.

1.3 Objectives: The objective of the PWS is to acquire the Army e-Learning products and the services to deliver the products to eligible Soldiers and Army personnel.

1.4 Scope: The Contractor shall provide:

Courseware that supports established curriculum and learning centers e-Books that support established learning programs Hosting for Government provided courseware Learning Management System Helpdesk support e-Learning marketing support

1.5 Period of Performance: The base…