Draft_CACIDP_Performance_Work_Statement_16_October_2015.docx
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- Attached to
- Combined Arms Center Interactive Digital Publications Federal contract opportunity
- Solicitation number
- W911S0-16-T-0010
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Draft Performance Work Statement (PWS)
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| Revised_-_Draft_CACIDP_Performance_Work_Statement_26_Feb_16.docx | DOCX document | |
| Response_to_Questions_Received.docx | DOCX document | |
| CLIN_Structure.docx | DOCX document | |
| Combined_Synopsis_Solicitation_-_CACIDP.docx | DOCX document | |
| Addendum_FAR_52_212-1_Instructions_to_Offeror_(2).docx | DOCX document | |
| CACIDP_Pricing_Schedule.xlsx | XLSX spreadsheet | |
| Performance_Requirements_Summary.pdf | ||
| Addendum_FAR_52_212-2_Evaluation_Factors_-_CACIDP.docx | DOCX document |
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PERFORMANCE WORK STATEMENT (PWS)
Combined Arms Center Interactive Digital Publications (CACIDP)
Part 1
General Information
1. General: This is a non-personnel services contract to provide Combined Arms Center Interactive Digital Publications (CACIDP). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.
1.1. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform CACIDP as defined in this Performance Work Statement except for those items specified as government furnished property and services.
1.2. Background: Army training and education (T&E) integrates many on-going initiatives and future development efforts to produce a coherent, integrated network of systems and strategies to ensure Soldiers and units are trained to meet Army needs. This contract is used by the Army to design and develop interactive digital publications for The Army Distributed Learning Program (TADLP) established by Army Regulation (AR) 350-1, Army Training and Education. These publications may require conversion of raw source files for use in the final product as well as the development of original media and interactive assets. The TADLP provides interactive digital publications which can be delivered and read anytime and anywhere.
1.3. Objectives: The objective of the contract is to provide services for interactive digital publications and supporting products to include:
· Electronic Publication/Enhanced Electronic Publication (EPUB/E2Book) - A logical document entity consisting of a set of interrelated resources in a single package
· Distributable Objects - Components of an EPUB Publication that can be reused in other contexts. A Distributable Object can be a complete EPUB Content Document (e.g., a chapter of a book), a section of such a document (e.g., an exercise or a promotional excerpt), a media resource, often referred to as a widget (e.g., a video or interactive feature), or a combination of such resources that are not necessarily contiguous within the parent EPUB Publication but are intended to be able to be distributed as a unit.
· Analysis Products - Reports and other documentation. Data in these products are used to define the current situation and requirements, and to make decisions on what products are needed and how to design them.
1.4. Scope: The contractor shall design and develop interactive digital publications as described in Training and Doctrine Command (TRADOC) Pamphlet (TP) 350-70-12, The Army Distributed Learning Guide. These publications are defined as EPUB3 enhanced and E2Books. The difference between the publications is in the amount and complexity of the media used to enhance the product and in hosting requirements. These publications require rapid response development.
1.5. Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and one (1) 12-month option year. The Period of Performance reads as follows:
| Base Year | 1 March 2016-28 February 2017 |
| Option Year | 1 March 2017-28 February 2018 |
1.6. General Information
1.6.1. Quality Control: The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor shall submit the Quality Control Plan (QCP) with the proposal. The QCP will develop and implement written management procedures to ensure timely delivery and service continuity. These procedures will be updated as deemed necessary by the Contractor and/or the Government, at any time when they prove to be inadequate to solve site-specific problems. Any changes to the QCP will be provided to the Contracting Officer’s Representative (COR) for approval in writing prior to implementation. After acceptance of the quality control plan, the Contractor shall receive the Contracting Officer’s (KO) acceptance in writing of any proposed change to the QCP.
1.6.2. Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is a Government only document primarily focused on what the Government must do to assure that the contractor has performed in accordance with the requirements of the contract. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).
1.6.3. Recognized Holidays:
| New Year’s Day | Labor Day | ||
| Martin Luther King Jr.’s Birthday | Columbus Day | ||
| President’s Day | Veteran’s Day | ||
| Memorial Day | Thanksgiving Day | ||
| Independence Day | Christmas Day |
1.6.4. Hours of Operation: The contractor is responsible for conducting business, between the hours of 0730-1700 hours Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.
1.6.5. Place of Performance: The work to be performed under this contract will be performed at contractor’s place of business or at location specified in the requirement.
1.6.6. Type of Contract: The government will award a TBD.
1.6.7. Security Requirements:
1.6.7.1. Anti-Terrorism (AT) Level I Training. All Contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete AT Level I awareness training within 14 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR (or to the contracting officer, if a COR is not assigned) within 14 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at http://jko.jten.mil
1.6.7.2 iWATCH Training: The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 14 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.
1.6.7.3. For Contracts That Require Operations Security (OPSEC) Training. Per AR 530-1, Operations Security, new Contractor employees must complete Level I OPSEC training within 30 calendar days of reporting for duty. All Contractor employees must complete annual OPSEC awareness training.
1.6.7.4. PHYSICAL Security: The Contractor shall be responsible for safeguarding all Government equipment, information, and property provided for Contractor use.
1.6.8. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings, the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.
1.6.8.1. In-Process/Progress Review (IPR) Meetings. The contractor shall conduct In-process/progress review meetings to review and discuss technical issues of products and/or to discuss issues that affect product delivery.
1.6.9. Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.
1.6.10. Key Personnel: The following personnel are considered key personnel by the government: The contractor shall provide a key personnel who shall be responsible for the performance of the work. The name of the Project Manager and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The Project Manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The Project Manager or alternate shall be available between 7:30 a.m. to 5:00 p.m., Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. Qualifications for all key personnel are listed below:
· Project Manager: The contractor shall designate a single point of contact to serve as Project Manager (PM) for this contract. The Project Manager shall function as the point of contact between the Government COR and the contractor. The Project Manager shall provide management support in the performance of the day-to-day management of overall support operations, which includes but is not limited to staff management, deliverable management, schedule management, performance management, cost management, risk management, and configuration/quality control management. The Project Manager shall be responsible for reporting technical management, business management, fiscal management, personnel management, cost control, and all other activities related to the analysis.
· Instructional Systems Designer: Bachelors in Instructional Design or 5 years specialized experience is defined as experience in (1) instructional design and development and tasks analysis, (2) reviewing instructional courses to determine if course meets planned objectives, (3) experience using the Systems Approach to Training to evaluate concepts, training strategies, training courses, materials, and products, (4) experience as an Interactive Multimedia Instruction (IMI) specialist at an Army schoolhouse or other work that is in or related to the position being filled.
· Programmer: Experience in: JavaScript, jQuery, HyperText Markup Language (HTML) 4/5, Cascading Style Sheets (CSS) 2/3, Extensible Markup Language (XML) Open Web standards (opensource.org and http://www.w3.org/standards/), W3C validation (http://validator.w3.org/, http://www.totalvalidator.com/tools/extension.html, and/or HTML Validator, Total Validator), HTML5 Boilerplate (http://html5boilerplate.com/).
· Graphic Designer: Bachelor’s degree in graphic design, graphic art, multimedia design, or digital design OR the designer must have 5 years of paid professional experience and a design portfolio. Also must have experience in:
Adobe® Creative Cloud (Dreamweaver®, InDesign ®, Flash®, Flash Builder®, Fireworks®, Photoshop®, and Illustrator®) and Captivate®
· Audio/Video Specialist: 2 years of experience in audio/video editing and/or post-production.
· Editor/Quality Assurance Specialist: Bachelors in English OR journalism or 5 years of copy editing experience reviewing documents for grammar, spelling and punctuation errors. Evaluate training materials to ensure they are clearly written, concise, unambiguous, and suitable for the reading comprehension level of the students. Edit training materials for proper format, effectiveness of written expression, appropriateness of writing style, use of illustrations, organization of subject matter, and method of indexing.
1.6.11. Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed
1.6.12. Contractor Travel. The Contractor shall be required to travel in support of the contract. Contractor will be required to travel continental United States and within the National Capital Regional during the performance of this contract to attend meetings, conferences, and training. Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and Federal Acquisition Regulation (FAR) 31.205-46 with the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR. The Contractor shall notify the Government in writing when 85% of the provided travel funds have been expended not to exceed $10,000; the Government is not responsible for excess travel charges.
1.6.13. Data Rights: The Government has exclusive rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.
1.6.14. Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.
PART 2
DEFINITIONS & ACRONYMS
2. DEFINITIONS AND ACRONYMS:
2.1. DEFINITIONS:
2.1.1. ASSET – multimedia content in its most basic form is composed of Assets that are electronic representations of media, text, images, sound, web pages, objects or other pieces of data that can be delivered to a Web client. An Asset can be described with Asset Meta-data to allow for search and discovery within online repositories, thereby enhancing opportunities for reuse. The mechanism for binding Assets to Asset Meta data is the Content Package.
2.1.2. CONTENT PACKAGE - is used to move digital resources or collections of resources between development tools and content repositories. The Content Packaging specification provides a common “input/output” format that any system can support.
2.1.3. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.
2.1.4. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.
2.1.5. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.
2.1.6. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.
2.1.7. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.
2.1.8. DISTRIBUTOR’S ACCEPTANCE CRITERIA. Coding and metadata requirements to host EPUB on distributor’s store/site (such as ibooks or google books). The Army distributors are the Central Army Registry (CAR) and/or the TRADOC Army Gateway (TAG). Distributor’s Requirements are in Part 7.
2.1.9. ENHANCEMENT LEVELS FOR MULTIMEDIA - the interaction between a reader and the media which leads directly to engagement and motivation. It is desirable to use some sensory stimuli/media such as audio, video, animation, or interactive graphic to create engagement to deepen the readers experience and to motivate the reader to continue and pursue additional reading resources.
2.1.9.1. Enhancement Level 1– Passive
· Read text on screen.
· View graphics, photographs, illustrations, simple charts and diagrams.
· Initiate simple animated demonstrations of process and/or procedures.
· Use navigation buttons to progress in a linear sequence forward and back through the instruction.
· Demonstrate very limited, if any, recall of information.
· Note taking and highlighting.
· Development time for this level is approximately 90 days.
2.1.9.2. Enhancement Level 2– Limited
· Enhancement Level 1 capabilities.
· Launch video and audio files. Use navigation buttons to progress in any sequence forward and back through the material.
· Touch screen, pinch and zoom.
· Development time for this level is approximately 160 days.
2.1.9.3. Enhancement Level 3– Complex
· Enhancement Level 2 capabilities.
· Initiate complex animated demonstrations, operations and/or procedures.
· Development time for this level is approximately 240 days.
2.1.10. EPUB - A logical document entity consisting of a set of interrelated resources and packaged in an EPUB Container.
2.1.11. GOVERNMENT FURNISHED INFORMATION (GFI), GOVERNMENT FURNISHED MATERIAL (GFM) GOVERNMENT FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY (GP). Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.
2.1.12. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.
2.1.13. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.
2.1.14. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are acceptable in accordance with established standards and requirements of this contract.
2.1.15. QUALITY ASSURANCE SPECIALIST. An official Government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the Contracting Officer in these areas.
2.1.16. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.
2.1.17. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.
2.1.18. SCRIPTS. A script guides the content of the production, and determines the actions required to develop and produce video. Scripts include a product treatment that contains the concept, purpose, and it translates the treatment into a detailed guide showing scenes, sequences, dialogue, narration, graphics, music, camera angles, etc., required to develop the program. The script includes identification of resource requirements, such as personnel, location, and equipment; and clearly describes to the approving authority what the program will provide. Scripts may be substituted for storyboards when the IMM is heavily video-based.
2.1.19. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privacy of contract with the subcontractor.
2.1.20. WIRED AND WIRELESS NETWORKING. The basic infrastructure needed to move, manage, store, retrieve, and maintain information in, from, or to remote locations from either a central location or other remote locations. Traditional wired networks may include dial-up modem connectivity, Integrated Services Digital Network (ISDN), Ethernet, T1, T3, Asynchronous Transfer Mode (ATM), Fiber Channel or optical cable based information delivery systems. Wireless networking would allow Very Short Range (VSR) delivery via technologies like infrared (IR) Microcellular, and Radio Frequency (RF) as well as long range technologies like analog, Cellular, Satellite, Cellular Digital Packet Data (CDPD) or Wireless ATM. This area would also likely address the additional technologies like encryption and security protocols required to keep the data being moved secure from all manner of intrusion.
2.1.19. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.
2.1.20. WORK WEEK. Monday through Friday, unless specified otherwise.
2.1.21. WORLD WIDE WEB. Often referred to as WWW or the Web, this usually refers to information available on the Internet/intranet/extranet that can be easily accessed with access software usually called a browser. Organizations publish their information on the Web in a format known as HTML (Hypertext Markup Language); this information is usually referred to as their home page.
2.2. ACRONYMS:
| AC/RC | Active Component and Reserve Component | |
| ACOM | Army Command | |
| ADD | Army Data Dictionary | |
| ADL™ | Advanced Distributed Learning | |
| AKO | Army Knowledge Online | |
| APD | Army Publishing Directorate | |
| AR | Army Regulation | |
| ATN | Army Training Network | |
| ATSC | Army Training Support Center | |
| AV | Audio-visual | |
| CAR | Central Army Registry | |
| CDPD | Cellar Digital Packet Data | |
| CFM/CFI | Contractor Furnished Materials and Information | |
| CMR | Contractor Manpower Reporting | |
| COR | Contracting Officer Representative | |
| CLIN | Contract Line Item Number | |
| DA | Department of the Army | |
| DD250 | Department of Defense Form 250 (Receiving Report) | |
| DFARS | Defense Federal Acquisition Regulation Supplement | |
| DL | Distributed Learning | |
| DOD | Department of Defense | |
| DODI | Department of Defense Instruction | |
| DTF | Digital Training Facility | |
| EPUB | Electronic Publication | |
| E2BOOK | Enhanced Electronic Publication | |
| FAR | Federal Acquisition Regulation | |
| GFI | Government Furnished Information | |
| GFM | Government Furnished Materials | |
| HDBK | Handbook | |
| HQDA | Headquarters, Department of the Army | |
| IA | Information Assurance | |
| IAW | In Accordance With | |
| IDP | Interactive Digital Products | |
| IETM | Interactive Electronic Technical Manuals | |
| IMDP | Instructional Media Design Package | |
| JTR | Joint Travel Regulation | |
| KO | Contracting Officer | |
| KO | Contracting Officer | |
| MIL HDBK | Military Handbook | |
| NTIS | National Technical Information Service | |
| OCI | Organizational Conflict of Interest | |
| POC | Point of Contact | |
| PRS | Performance Requirements Summary | |
| PWS | Performance Work Statement | |
| QA | Quality Assurance | |
| QAP | Quality Assurance Program | |
| QASP | Quality Assurance Surveillance Plan | |
| QC | Quality Control | |
| QCP | Quality Control Program or Plan | |
| RTE | Run Time Environment | |
| TAG | TRADOC Army Gateway | |
| TADLP | The Army Distributed Learning Program | |
| T&E | Training and Education | |
| TE | Technical Exhibit | |
| TRADOC | Training and Doctrine Command | |
| WWW | World Wide Web |
PART 3
GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES
3. GOVERNMENT FURNISHED ITEMS:
3.1. The contractor shall provide its own access to https://safe.amrdec.army.mil/. to download items provided as GFI by the Government.
3.2. Any Government furnished tools required for use by the contractor will be identified. GFM and GFI shall be returned to the Government within 15 business days after completion of the work.
PART 4
SPECIFIC TASKS
4. Specific Requirements:
4.1. Basic Services. The contractor shall provide basic services in support of this work. Basic services are defined below:
4.2. Task 1 – Analysis requirements provide information for the development of the publications. The contractor shall provide written reports to support the quality and quantity of Government Furnished Information and the analysis report on the contractor’s plan for visually enhancing the publication. Specific tasks are:
· Create Government Furnished Information (GFI) Report. The contractor shall submit a GFI report within 15 calendar days after post award. The contractor shall evaluate GFI and provide a report. This report shall address all materials identified and provided by the Government to design and develop the interactive digital publication. This report shall include all materials provided and state if the GFI is available, unavailable, not required, not current, or inadequate. The contractor also shall explain why the GFI is inadequate, if applicable.
· Create Publication Enhancement Analysis Report. The contractor shall submit this report within 30 calendar days after post award. This report will address how to doctrinally enhance the publication with visual, audio and interactive assets. This report shall recommend the number of assets, the enhancement levels of those assets, a brief description of each asset and an explanation of how each recommended asset enhances the doctrine. The report will also identify external resources, recommended eReaders/devices and any recommended features not included in the enhancement levels.
4.3. Task 2 – Design of interactive publications provides the user with an engaging visual experience that serves to enhance understanding and transferability of knowledge. The contractor shall provide information to the government that demonstrates their understanding of the task and their recommended design. Requirements:
· Provide Interactive Digital Publication (IDP): The IDP provides visual, audio and interactive enhancement of textual publications. Levels of enhancement for IDPs and for interactivity (see Part Two– Definitions) shall be used to classify and order interactive digital publications. The standard ordering unit for finished packages shall be GFI document pages and number of each type of Instructional Media Package Enhancement Level asset used to enhance the document. IDP distributed objects may be ordered individually for use in Government in-house development efforts.
· Documentation: The contractor shall develop and deliver all design documentation used in the performance and any special design documentation as required IAW TR 350-70.
· Develop Storyboards: The contractor shall develop storyboard documentation that presents design of the pages to be developed including the type and number of images, video/audio or interactive widget recommendations. Storyboards shall be provided to explain concepts and gain approval. The storyboard shall provide explicit graphic and textual information on how the IDP shall look, sound and function. Storyboards are a visual depiction of the IDP to be produced in that they detail the visual, audio and interactive elements of the IDP. Storyboards shall be provided for, at a minimum, the cover, front and back matter, table of contents, sample text pages that illustrate each level of headings in the document as well as each page that includes an Instructional Media Package Enhancement Level I, II or III asset. Storyboards are the design document from which the actual IDP is developed. They can be developed using word processing software (such as MS Word), presentation software (such as PowerPoint), document, database, or in a commercial/Government-off-the shelf storyboarding tool that meets Army education/training technical and functional standards. The final storyboards shall be government-approved before the development of the IDP.
4.4. Task 3 – Development IDP shall include conversion of raw files and enhancement of the text according to the level of enhancement 1, 2, or 3:
· Design Tools: If use of specific design tools is required, they will be identified.
· Documents and project files: The contractor shall deliver templates and completed documents supporting the specific product to the Government. The contractor shall deliver complete project files and audit trail documentation to the Government.
· Source files: The contractor shall deliver all source files (graphics, animations, audio files, and etc.) as part of the final delivery package.
· Review of IDPs: The contractor shall provide online review system for review of visual, audio and interactive products which provides for contextual commenting. Unless otherwise specified, text-based products shall be delivered electronically (via email, online review system, etc.) for review.
The purpose of the review is to provide content reviewers with the ability to review, resolve conflicting comments, and submit comments to the IDP by the contractor.
· Required Features: The contractor shall develop the IDP with the following features unless explicitly tailored:
· Compatibility with screen readers and text to speech (TTS): The IDP will provide the ability to listen to the book text or view a synchronized presentation of the text, images and audio narration using synthetic or human voices.
· Reflow ability to support multiple device sizes. The IDP will support resizing, changing the font, font size, line spacing and color contrast.
· Rich navigability. The IDP will support browsing the IDP by chapter, section, and page at minimum. Users will have the option of skipping footnotes, sidebars, producer notes and page numbers when reading continuously with assistive devices/readers.
· Multiple input methods: The IDP will support different input methods to include keyboard, mouse and touch.
· Accessible images and figures: All images shall follow Web Content Accessibility (WCAG) Techniques, IDPF guidelines, and other requirements as to provide accessible images, graphics, and figures. The IDP will contain image captions and text descriptions for images, charts and graphs.
· Accessible videos: All images shall follow Web Content Accessibility (WCAG) Techniques, IDPF guidelines, and other requirements to provide accessible videos will be captioned or be accompanied by text transcript.
· Accessible EPUB: All IDPs shall follow accessibility guidelines found at:
http://www.idpf.org/accessibility/guidelines/.
· Cover and Back Image: A cover and back image are required.
· Front and back Matter: When front and back matter are required.
· Embedded Fonts: Embedded fonts shall not be used unless specified by the Government.
· Offline Reading: The reader shall be able to download logical sections (e.g. by chapter) or the entire IDP to their device.
· Images: IDP images will support resizing without loss in resolution.
· Audio and Video: Audio and Video will play in all devices/eReaders
· Tables: Tables will support resizing without loss in readability.
· Metadata: The contractor shall provide all metadata as required by the Distributor’s Acceptance Criteria, Accessibility metadata (e.g. ONIX) and Government required metadata.
· Reusable Distributable Objects: The Government intends to issue delivery of reusable distributable objects for use by Government internal development teams. Quantities and specific requirements will be identified. The majority of these products will be individually orderable components for assimilation into IDP projects.
4.5. Task 4 - Implementation is the step in preparation for fielding the publications. The contractor shall perform all steps required to implement hosting on the platform.
DELIVERABLES.
5.0. Contract Deliverable Requirements List (CDRL). CDRL items are monthly status reports, trip reports, in-progress review, and lessons learned reports. Unless otherwise indicated, monthly reports shall be submitted to the COR in the mutually agreed upon Microsoft Office product format by no later than the 15th calendar day of each month.
5.1. All deliverables must meet professional standards and meet the requirements set forth in contractual documentation. The Contractor shall be responsible for delivering all end items specified. All deliverables developed become the property of the U.S. Government. Deliverables will be submitted at least monthly; however, the Government reserves the right to change the deliverable dates to quarterly, semi-annually or annually as dictated by mission requirements.
5.1.2. Delivery Provisions. All deliverables produced as a result of work performed in response to this PWS shall be provided to:
The Army Distributed Learning Program/TCM TADLP Attn: Margaret Alfsen 2112 Pershing Avenue Joint Base Langley-Fort Eustis, VA 23604-5166 Phone: (757) 878-7797
5.2. Use Required Delivery Methods: The contractor shall design interactive digital publications to enhance the understanding of the doctrine/subject matter contained in the base publication. Example delivery methods are:
(1) EPUB3. A distribution and interchange format standard for interactive digital publications. EPUB3 is the third major release of the standard.
(2) E2Book. An enhanced interactive digital publication that supplements a doctrinal publication and contains text and arrange of multimedia (graphics, video, audio, animations).
5.3. Weekly Progress Update: The contractor shall submit a progress update on the first business day of the week and continuing until final acceptance of all deliverables. The report shall describe any difficulties or problems encountered, anticipated or which previously existed that could alter the progression of work. The report shall include updates, recommendations for resolution of problem areas.
5.4. Monthly Progress Reports. Progress Reports shall be provided to COR. The monthly progress report includes tasks accomplished, problems/solutions, lesson learned, and tasks to be accomplished during the next reporting period.
5.5. Milestone Schedule: The contractor shall submit a milestone schedule that provides a description of the work processes and timing of work effort. The schedule shall allow time for and depict all events of contractor performance, government review, and contractor correction of errors found, resubmission, and acceptance of deliverables. A revised schedule may be approved by the COR provided the end period of performance date does not change. Government review times will be specified during the discussion of the milestone schedule at Post Award.
5.6. Manage Contractually Required Data: The contractor shall develop, manage, and deliver contractually required data. This requirement includes all data deliverables cited and all source documents and electronic files required to prepare the deliverable items. The following requirements shall apply:
· The contractor shall provide control and configuration management of all contractually required data and provide this data to the Government as required by contract and including that produced by those subcontractors performing under this contract.
· Where word processing or other software templates are used for design and storyboards, the contractor shall deliver the templates and completed documents to the Government in the time frames. The contractor shall deliver completed project files and the printed audit trail documentation within the time frames prescribed to the Government designated location.
· The contractor shall obtain releases for all copyrighted materials used, referenced, or included in any product developed under this contract. The contractor shall indemnify the Government for any liability arising as a result of the unauthorized use of patented items. The contractor shall provide legal certification, or license, from the owner that permits Government use if copyrighted material is delivered IAW DFARS 252.227-7020, Rights in Special Works (Jan 1995).
5.7. Deliver Quality Products: The contractor shall ensure that all deliverables meet the quality requirements of the contract. When products are submitted by the contractor for acceptance by the Government, the contractor shall submit reports of testing and certify that quality testing was conducted and that products comply with quality requirements as established under this contract.
· Deliverables shall be previously tested on target devices using hardware and software configurations provided by the Government. Technical testing includes playability testing, standards compliance, and similar design and performance requirements. All interactive digital publications developed by the contractor shall meet specifications and standards and shall be tested for conformance using (International Digital Publishing Forum) IDPF EPUB validation tools, e.g. EpubCheck, World Wide Web Consortium (W3C) Quality Assurance Tools, and other tools.
· The Interactive Digital Publications shall be vetted for security conformance IAW with the National Institute of Standards and Technology (NIST) the National Information Assurance Partnership (NIAP), and other Government.
5.8. Adhere to Standards and Specifications: The contractor shall abide by the version of all applicable regulations, publications, manuals, and local policies and procedures current at time of award.
5.9. Comply with Technical Standards and Specifications: The contractor shall develop all interactive digital publications to comply with the International Digital Publishing Forum (IDPF) EPUB standard and World Wide Web Consortium (W3C) standards unless explicitly.
5.10. Required Corrections: The contractor shall deliver interactive digital publications to the government as required for content review and technical testing. Based on this review, the contractor shall make, at no additional cost to the government, changes to the interactive digital publication that the government identifies as necessary to ensure accuracy, functionality or operability. The standard for implementation of agreed upon changes is 100% implementation of required changes and no new errors in previously reviewed publications.
5.11. CONTRACTOR MANAGEMENT REPORTING (CMR): The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address https://Contractormanpower.army.pentagon.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative (COTR) or also know as the Contracting Officer’s Representative (COR); (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub-Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors); (7) Total payments (including sub-Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.
PART 6
APPLICABLE PUBLICATIONS
6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)
6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures. Army Regulations: Official Department of the Army Publications and Forms http://www.army.mil/usapa/.
Army Regulation 350-1, Army Training and Leader Development
Army Regulation 380-5, Department of the Army Information Security Program
6.2. Compliance Documents. The contractor shall ensure all work complies with the following:
TRADOC Regulation 350-70, Army Learning Policy and Systems, http://www.tradoc.army.mil/tpubs/regs/TR350-70.pdf, 6 Dec 11 or current edition.
TRADOC Pamphlet 350-70-12, Distributed Learning – Managing Courseware Production and Implementation, http://www.tradoc.army.mil/tpubs/pams/tp350-70-12.pdf, 3 May 13 or current edition.
MIL-STD-2361C Digital Publications Development 15 October 2004 , <http://www.atsc.army.mil/tadlp/docs/gov/MIL-PRF-29612B.pdf>.
Advanced Distributed Learning (ADL™) Initiative’s Experience API (xAPI), https://github.com/adlnet/xAPI-Spec/blob/1.0.1/xAPI.md, Version 1.01.
All requirements included in this task order are subject to DFARS 252.227-7020 to include all documents, materials and source codes of any software. The contractor shall mark all works delivered under this task order as required by DFARS 252.227-7020.
Personally Identifiable Information – The use of social security numbers and other personally identifiable information (PII) is forbidden in web based IDP. With the rise of personal identity theft, we must be especially sensitive to the use of any information in the text or graphics that could jeopardize personal information. Compliance information is found at http://www.atsc.army.mil/tadlp/content/nomination/dl_pii.asp
Section 508 Compliance and Accessibility Requirements: The contractor shall ensure all IDP products required through this contract comply with the provisions of Section 508 and shall meet all applicable accessibility standards.
Section 508 Standards (current standards to provide coverage during WCAG integration phase).
http://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-section-508-standards
WCAG (Broad coverage of all products created, will eventually replace existing 508 standards):
http://www.w3.org/TR/WCAG20/
International Digital Publishing Forum (IDPF) Accessibility Guidelines (For specific requirements of EPUB3 formatted content):
http://www.idpf.org/accessibility/guidelines/
S1000D international specification for technical publications to support aerospace, defense and capital-intensive equipment applications, http://public.s1000d.org/Pages/Home.aspx
United States Government Printing Office Style Manual, http://www.gpo.gov/fdsys/pkg/GPO-STYLEMANUAL-2008/pdf/GPO-STYLEMANUAL-2008.pdf, 2008 or current edition.
6.3. Configurations.
Digital Training Facility (DTF) Student Workstation Configuration,< http://www.atsc.army.mil/tadlp/implementation/config/dtf.asp>.
Baseline Home Computer Configuration, <http://www.atsc.army.mil/tadlp/implementation/config/home_computer.asp >.
Army Golden Master (AGM) Army Standard Baseline Configurations, http://www.atsc.army.mil/tadlp/implementation/config/index.asp.
6.4. References:
Army Training Support Center – TCM TADLP http://www.atsc.army.mil/TADLP
Security Technical Implementation Guides (STIGs) http://iase.disa.mil/stigs/index.html
International Digital Publishing Forum (IDPF) http://idpf.org
PART 7 /TECHNICAL EXHIBIT LISTING
Technical Deliverable Requirements for hosting products in the TRADOC Application Gateway. This requirement is by task order:
Cover Image: The cover image must adhere to the following requirement:
Vertical rectangle, at least 600 pixels tall.
Contains both title an author name.
No greyscale image.
No hyperlinks or web site addresses.
PG-13 (no nudity.)
Size limit:
| Apple ibooks: 2 Gb |
| Google books: 100 Mb |
Your app should be packaged in a zip file in the following manner:
· *REQUIRED for submission fields are in red
· *OPTIONAL fields are in blue
· No zip files are allowed inside this zip file.
1. catalogitem.json – in the file should be the following JSON formatted data:
"catalogitem":
"applicationid": "", "title": "", "content": { "location":"", "altlocation":[] "platform":"", "version":"", "prerequisite":[], "knowledgecenter": "", "icon": "", "identifier": "", "summary": "", "approvaldate": "", "postdate": "", "discoverable": "", "foreignrestriction": "", "distributionrestriction": "", "poc": { "organization":"", "email":"" "keyword":[], "jobspecialty": { "category": [], "keyword": [] "images": [], "changehistory": ""
2. 0 or more Application file(s)
3. 0 or more Image file(s)
4. 0 or more Documentation file(s)
1. Usage
1. The Developer should fill out these fields as part of their app submissions:
a. title
b. apps
a. location
b. platform
c. id
d. version
e. prerequisite
c. icon
d. summary
e. keyword
f. jobspecialty category
g. jobspecialty keyword
h. docurl
i. images
j. changehistory
2. The Knowledge Manger should fill out these fields as part of their review:
a. knowledgecenter
b. approvaldate
c. postdate
d. producttype
e. foreignrestriction
f. distributionrestriction
g. poc organization
h. poc email
2. Data Field Definitions:
1. title – This is the Title/Name of the App
a. String value
b. REQUIRED
2. content – Information about the app file.
a. location – The path or URL to the app.
i. String value containing zip file path or url
ii. REQUIRED
b. altlocation – An array of URLs that point to the developer’s web site for the app.
i. An Array of String values that are URLs
ii. OPTIONAL
3. platform – The platform code on which the app is designed to run. The list of codes is available from https://rdl.train.army.mil/catalog-ws/api/platforms.json.
a. String value
b. REQUIRED
4. version – The version number assigned to the app by its developer.
a. String value
b. Default value is 1.0
c. OPTIONAL
5. prerequisite – The OS dependencies required for this app to operate.
a. String value
b. OPTIONAL
6. knowledgecenter – The Proponent Organization code for this app. The list of codes is available from https://rdl.train.army.mil/catalog-ws/api/knowledgecenters.json.
a. String value
b. REQUIRED
7. icon – An image to use as an icon to represent the app.
a. String value containing file path to icon file in this zip
b. 512 x 512 pixels in size
c. .JPG or .PNG image with alpha
d. File will be no larger than 1024 KB
e. REQUIRED
8. identifier – This is for an alphanumeric identifier of the app other than the title.
a. String value
b. OPTIONAL
9. summary – description of what the app does.
a. String value
b. this will be indexed for discoverability
c. OPTIONAL
10. approvaldate – Date of Approval by proponent authority (Knowledge Manager) for the app.
a. String date value in format mm/dd/yyyy
b. Defaults to registration date if not provided
c. OPTIONAL
11. postdate – The Date…
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