W911S0-16-R-0010_Amendment_0001.pdf

0010857928-0001

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to provide answ ers to industry questions. The proposal due date remains unchanged.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 9

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 28-Jun-2016

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W911S0-16-R-0010

X 9B. DATED (SEE ITEM 11)

15-Jun-2016

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

28-Jun-2016

CODE

MICC - FORT EUSTIS

705 WASHINGTON BLVD,

SUITE 126

FORT EUSTIS VA 23604-5327

W911S0 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W911S0-16-R-0010

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

The following items are applicable to this modification:

The purpose of this modification is to provide responses to the following questions from Industry.

1. Question: Part 4, Contractor Furnished Items and Services, 4.2, Secret Facility Clearance requires the contract to have a SECRET facility clearance. Can a subcontractor hold the security clearance and sponsor the prime contractor for a facility clearance?

Answer: The prime contractor, the contractor the contract was awarded to, must hold a Secret clearance.

2. Question: Part 4, Contractor Furnished Items and Services, 4.2, Secret Facility Clearance states the “The

Contractor’s employees, performing work in support of this contract shall have been granted a SECRET security clearance….” To which employees does this requirement apply, since the only location performing classified work is at the Fort Gordon SIPRNET location?

Answer: The personnel at Fort Gordon are the only personnel required to hold a Secret clearance. Fort Gordon is the only site that requires SIPRNET access.

3. Question: Attachment 2, Site Specific Duties estimates 400-800 actions for the Fort Gordon LLC and for the Fort Leonard Wood LLC, and up to 1000 for the TJAGLCS, but no numbers are provided for the Fort Eustis and Fort Leavenworth sites. Can you please provide the numbers of help desk/support desk tickets and actions processed for each of the 5 locations over the most recent 12 months, or an estimated number of actions for each site?

Answer: Please see Attachment (1), Trouble Ticket Log, which provides the requested information.

4. Page 119 or 165 states “Electronic submissions via facsimile will not be accepted. Offers shall be submitted via email and on Compact Disk - Read Only Memory (CD-ROM) disk. Offers shall be mailed through a commercial/Government carrier or hand carried.”

Question: Do we email the proposal to Douglas Siebenschuh and Rhoda C. Harrison-Spence and mail a CD-ROM with the proposal on it to the address listed in the RFP?

Answer: Yes, email the proposal and mail a follow-up CD-ROM to the address indicated.

5. Question: In Section 1.6.7 it states the type of contract will be best value contract (among multiple other references throughout the solicitation). In Section M-III EVALUATION FACTORS FOR AWARD, it states the contract award will be best value, and in the same section it states its Lowest Price Technically Acceptable (LPTA).

Is this requirement Best Value or Lowest Price Technically Acceptable (LPTA)?

Answer: The proposals will be evaluated on LPTA basis (Best value based on lowest price of technically acceptable offers).

6. Question: Due to the scale of the requirements and to provide the best possible teaming arrangement to meet the needs of the Army under this requirement, we respectfully request a two week extension.

Answer: Unfortunately, due to severe time constraints, due date for proposals cannot be extended.

7. Question: RFP Page 3 of 165, CLINs 0002, 0003 and 0004. An "11-month"Base period is identified.

However, RFP Page 13 of 165, Paragraph 1.5 states a Base period of 12 months. Please clarify.

Answer: The first year will consist of a 30-day phase-in followed by an 11-month period of performance.

Option years will consist of a 12-month period of performance.

8. Question: For pricing purposes, what is the estimated period of performance start date?

Answer: Period of performance will begin upon contract award with the 30-day phase-in. Contract award date is anticipated to be prior to 30 September 2016.

9. Question: How many FTEs are currently in use to support the current contract?

Answer: The number of FTEs and the skillset mix should be determined by the offeroror based on review of the requirements.

10. Question: The solicitation lists five specific sites (Ft Eustis, Ft Gordon, Ft Leavenworth, Ft Leonard Wood, and The Judge Advocate General’s Legal Center and School) but implies that others may involved. Please specify which or at least how many additional sites are in consideration.

Answer: There are no other sites under consideration at this time. The five sites listed are the only ones.

11. Question: RFP Pages 12 (Para 1 - General) & 13 (Para 1.3 - Objectives) of 165 states "The LLC has a digital library for creation, storage and delivery of all standardized proponent training and education content, and has a human element with support available 24 hours/7 days a week".

Question: Is this requirement at every location?

Answer: The digital library is a part of the LLC. As stated in the RFP page 157, Exhibit 2, there are only three locations for the LLCs – Fort Eustis (NIPR), Fort Gordon (SIPR), and the Blackboard, Inc. commercial hosting facility at Chantilly, VA (.com). The requirement is for the LLCs. However, the staffs at each location will provide support for the digital library.

12. Question: RFP Page 35 of 165, Para 5.2.3 states "Support desk operations shall be manned based on mission requirements as deemed necessary by the contractor." This appears to conflict with having 24/7 support.

Please clarify.

Answer: We do not staff the support desks 24/7. After hours support is provided by the Army Training Help Desk. Each site also has the ability to get voicemails to be addressed the next business day.

13. Question: RFP Page 23 of 163, Para 1.6.11.2 states "If one or more key personnel, for whatever reason, becomes or is expected to become, unavailable for work under this task order for a continuous period exceeding twenty (20) days…". However, RFP Page 74 of 165, Para (1) states "If one or more of the key personnel, for any reason, becomes or is expected to become unavailable for work under this contract for a continuous period exceeding 30 workdays …". Please clarify whether 20 days or 30 days is correct.

Answer: 30 days is correct.

14. Question: Attachment 2, Site Specific Duties, provides the hours of operations for some of the 5 site support desks, but not for Fort Eustis or the TJAGLSC. In addition, the Fort Gordon site specific information states specific hours (normal and limited) at 2.2.2 and also states the support desk is available 24/7 at 2.8.1. Can you please clarify the hours of operations for each of the 5 site support desks?

Answer:

Current Operational hours:

Ft. Eustis – 0700 – 1700 Monday - Friday Ft. Leavenworth – 0730 – 1530 Monday - Friday Ft. Gordon – 0600 – 1800 Monday - Friday Ft. Leonard Wood – 0730 – 1630 Monday – Friday; limited support desk support Tuesday-Friday until 2230 and 0900-1700 on Saturday (limited means one person, Saturdays as needed) TJAGLCS – 0800 – 1700 Monday - Friday

15. Question: Under General information, “The LLC has a digital library for creation, storage and delivery of all standardized proponent training and education content, and has a human element with support available 24hours/7 days a week”. Para 1.3 States LLCs will operate on a 24 hour basis, Para 1.4 indicates a 365/24/7 capability, Para 1.6.4 states Federal Government Holidays: Except as noted in the work schedule, work shall not be required on the following legal public holidays, nor on days observed in lieu thereof….

Are we to put a skeleton crew on the work schedule to cover down on weekends and federal holidays?

Answer: No. The 24 hour basis means the LLCs themselves are available 365/24/7. Personnel staffing is as follows:

Current Operational hours:

Ft. Eustis – 0700 – 1700 Monday - Friday Ft. Leavenworth – 0730 – 1530 Monday - Friday Ft. Gordon – 0600 – 1800 Monday - Friday Ft. Leonard Wood – 0730 – 1630 Monday – Friday; limited support desk support Tuesday-Friday until 2230 and 0900-1700 on Saturday (limited means one person, Saturdays as needed) TJAGLCS – 0800 – 1700 Monday – Friday

16. Question: Para 1.6.1 states a Contract Deliverable Requirements List (CDRL) is included in future TOs written against the IDIQ contract. Para 1.6.1.9 further defines the CDRL requirements.

Are we to assume additional sites will be added to the five (5) listed within this solicitation?

Answer: There is no current plan to add additional sites. The five sites that we currently list are the same ones we have had for several years. If any other sites are added, it would require a contract mod.

17. Question: Para 1.6.16 States Other Direct Costs (ODCs): Periodically, the contractor shall be required to purchase supplies (printing cartridges, replacement cables, etc.) and equipment necessary for maintaining a standardized tool set for the LLC. To facilitate the requests of the proponent schools, incidental hardware and software shall be purchased with funding provided by the Government. A Not-To-Exceed (NTE) amount for materials shall be established by the Government. 1.6.16.1 States the Contracting Officer or COR must grant approval for any ODC purchases over the micro-purchase threshold ($3,500) prior to purchase. LLC systems installation, operation, training and assistance with Web Portal equipment shall be provided by the contractor. Para

3.2 States the Government shall provide contractor personnel adequate working space and furnishings similar to that provided for Government employees at all TRADOC Centers and Schools. This includes computers, network services (NIPRNET, etc.), and phones and other data collection equipment/software as determined necessary and as required by specific tasks outlined in this PWS.

Can the government provide a list of the current “non-government” supplied equipment that is supporting the LLC systems requirement? Paragraph(s) 4 through 4.4 does not list any required computer equipment.

Answer: All equipment needed for the LLCs is provided by the Government or has been purchased using ODC, which is still Government-owned.

18. Question: Para 1.6.8.2 (g) states All contractor employees and associated subcontractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter, and further requires All contractor employees working IA/ IT functions must comply with DoD and Army training requirements in DODD 8140.01, DoD 8570.01-M, and AR 25-2 within six (6) months of employment. Para 1.6.8.2 (h) states Per DoD 8570.01-M, DFARS 252.239.7001, and AR 25-2, the contractor employees' supporting IA/IT functions shall be appropriately certified upon contract award.

Is the baseline certification different than the training requirements listed within the aforementioned regulations?

Answer: Baseline certification is for administrative rights for privileged access to the NIPRNET. The training requirements have additional components based on job function such as system administrator or DBA, etc.

19. Question: Para 1.6.8.2 (i) Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with— (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M);

(2) Any revisions to DoD 5220.22-M, notice of which has been furnished to the Contractor.

Para(s) 1.8.8.1.2 and 1.6.8.1.5 suggest secret is the highest classification required, and Para 4.2 requires a SECRET facility clearance from the Defense Security Service, which statement is correct?

Answer: These are two different things. The prime contractor must have a Secret facility clearance, and the individuals (at Fort Gordon only) must have secret clearances to work at that location.

20. Question: Attachment 2 Para 3.1.5 Refers to “Custom Applications Development”

Is this in reference to strictly “Web” based applications or are their plans to expand into the “smart phone and tablet” market?

Answer: The LLCs deliver content, some of which may have been developed for delivery on mobile devices such as smart phones or tables. The technical support staff will not be developing apps for mobile devices. The custom applications development refers to web-based applications.

21. Question: Fort Leonard Wood Para 4.1.1 Help desk support estimates of worst case scenario of 850 help requests (including enrollment actions). If the assessment of 75% of the problems and issues can be resolved within two (2) hours is correct that would mean 1700 hours spent per month or roughly 10.6 FTE to support this task annually.

Is the number closer to 450 than 850?

Answer: The specific helpdesk metrics for each site have been provided as Attachment 1, Trouble Ticket Log, to this Amendment

22. Question: Pg 139, Attachment 4, Labor Category List. Please identify the Government’s intent for this attachment. Is it to provide “blended” pricing for labor categories across current locations, future locations, or the most expensive pricing for over labor category support?

Answer: Attachment 4 is optional; its intent was to provide a “master list” of labor categories, with price averaged across the locations to provide a “blended” price.

23. Question: General. Is it the Government’s intent to have skills sets outlined for each location to be physically present or may functions/capabilities be performed remotely?

Answer: Most work will be done on site. There are certain instances where the Government may approve work to be done remotely, but this is for specific purposes and not normal operating procedure. For instance, there may be a reason to check access to the LLC from off post, off of the NIPRNet, or there could be some maintenance operations that can be done via VPN (virtual private network). The teams at the different sites may collaborate on some work, but the intent is for work to be done at the five locations, not remotely.

24. Question: In terms of evaluation criteria/factors (Factor 1 Management, Factor 2 Technical, and Factor 3

Past Performance) are these all equal in terms of importance and/or weight?

Answer: In accordance with the evaluation criteria, all Factors must be determined Acceptable in order for the proposal to be rated technically acceptable. The Factors are all equal in terms of importance.

25. Question: Would the Government clarify whether this is a single award IDIQ or will there be separate awards for each of the four (4) LLCs and the one (1) separate operating location, with future work being competed by task order request?

Answer: This action will be awarded as a single award Firm Fixed Price contract. There will not be separate awards for each location. Future task orders will not be issued for each location.

26. Question: Who is the incumbent?

Answer: Present contract number is W911S0-12-D-0012 awarded to C4 Planning Solutions

27. Question: Is the incumbent eligible to bid on this solicitation?

Answer: Yes, the incumbent is eligible to bid. Keep in mind that the incumbent on the previous solicitation did not receive the award.

28. Question: Section 1.4 – Scope “This strategy uses an IDIQ contract platform, encompassing the four LLCs and other supported training detachments, becoming effective on or about 14 August 2016. The current requirement may expand or contract dependent upon Army requirements and or budgetary constraints. Task Orders (TOs) DoD-wide may be written against the IDIQ contract as projected funding becomes available and as requirements are determined.”

“1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and three (3) 12-month option years.”

Could the Government please confirm that the beginning Period of Performance is 14 August 2016?

Base Year: 8/14/16 – 8/13/17 Option Year 1: 8/14/17 – 8/13/18 Option Year 2: 8/14/18 – 8/13/19 Option Year 3: 8/14/19 – 8/13/20

Answer: This will be awarded as a Firm Fixed Price contract for a Base Year and three 12-month option periods. Requirements are as defined in the Performance Work Statement – future task orders will not be issued.

Period of Performance will begin based upon contract award date.

29. Question: Section: C. Proposal Preparation Instructions, paragraph 3. Proposal Content, (a) Volume I – General, (2) & (3) “(2) TAB B, Solicitation, Offer and Award - The SF 1449 shall be submitted fully completed. The offeror is cautioned that the SF 1449 must contain an original signature in block 30a of the form…”

“(3) TAB C, Section B (Supplies or Services and Prices/Costs) - shall be submitted fully completed and error free. Offerors shall not affix pricing to the SF 1449 CLINS.

Offerors shall use PWS and Exhibits 1, 2 and 3 below to formulate their price proposal.”

Could the Government please confirm that no dollars or pricing should be inserted on the SF 1449 and only on Exhibits 1, 2, and 3?

Answer: Offerors shall use the PWS and Exhibits 1, 2, and 3 to establish their pricing, which is to be submitted in Attachments 4 (optional), 5, and 6. Pricing does not have to be included on SF 1449 CLINs.

30. Question: Reference: Section: C. Proposal Preparation Instructions, paragraph 3. Proposal Content, (a) Volume I – General, (2) & (3) ATTACHMENT 4 (Page: 139 of 165)

Could the Government please provide further clarification of how the form is to be completed?

Answer: Attachment 4 is optional; its intent was to provide a “master list” of labor categories, with the rates averaged across the locations. Proposed labor categories must be priced per location in Attachment 5.

31. Question:

Reference: Section: C. Proposal Preparation Instructions, 3. Proposal Content, (a) Volume I – General, (2) & (3) Page: 146 of 165 ATTACHMENT 6 – SCHEDULE B TOTALS

Question:

At the bottom for the “Schedule B Totals” the last line item is Total Cost. Could the Government please clarify that the “Total Cost” should reflect the total price?

Answer: Total cost is the total price of CLINs 0001 through 0005.

32. Question: Reference: Past Performance Evaluation Factor. Section M-III(C)(5)(b) and (c)

Recency for Past Performance citations is defined as “…during the past three years” and “…not more than three years from the RFP release date.”

Would the Government consider extending the Recency definition to five years, since the limitation of three years excludes every company except the incumbent from direct past performance relevancy?

Answer: Recency is defined as three years. Past performance questionnaires must reflect work performed under government contracts for work of similar complexity and scope within the past three years.

CLIN Suppliers/Services Base Year

Option Year 1

Option Year 2

Option Year 3

Annual Total Per

CLIN

0001 FFP ‐ TBD ‐ Transition Period

Base Year

0002 FFP ‐ TBD ‐ TJAGLCS

Functions. Provide fixed priced services IAW the PWS

0003 Cost ‐ TBD ‐ TJAGLCS Reimbursable ODC

Functions. Provide services IAW the PWS (To be inserted by the

Government upon contract award)

0004 Cost ‐ TBD ‐ TJAGLCS Reimbursable Travel

Functions. Provide services IAW the PWS (To be inserted by the

Government upon contract award)

0005 FFP ‐ TBD ‐ TJAGLCS Contractor Manpower Reporting

Functions. Provide fixed priced services IAW the PWS

Annual Total

SCHEDULE B TOTALS

Base Year

Option Year 1

Option Year 2

Option Year 3

Total Cost

TJAGLCS SCHEDULE B

33. Question: RFP Page 121 of 165 states "Typing shall be easily readable (12-pitch type or 10-point proportional spacing)". Will the Government allow a 'font size' of no smaller than 9 in tables, graphics and charts?

Answer: A font of no smaller than 10 is acceptable.

34. Question: RFP Page 125 of 165, Volume III - Past Performance. How many past performance citations are required from the prime contractor?

Answer: A minimum of two, if possible.

35. Question: RFP Page 125 of 165, Volume III - Past Performance. How many past performance citations are required from a subcontractor, team member or joint venture member providing at least 25% of the proposed effort?

Answer: A minimum of two, if possible.

36. Question: RFP Page 127 of 165, Past Performance Questionnaire.

a. Please verify that the Government requires two Past Performance Questionnaires (PPQs) for each Past Performance Reference provided in Volume III.

Answer: A minimum of one Questionnaire is required for each Past Performance Reference. The

Government prefers that a minimum of two contracts have Questionnaires completed.

b. In some situations, the RFP Attachment 2 points of contact (i.e., PCO, ACO and Technical Representative/COR) may all work together and/or report to one another. Also, a POC may not be available or willing to complete a PPQ. Based on this, the offeror may get a response to only one PPQ and not a second PPQ.

Since the offeror can only request, and not direct, the Government to complete the PPQs, the offeror should not be penalized for providing only one PPQ. Will the Government revise the requirement for two PPQ to one PPQ per Past Performance reference?

Answer: The Government will accept one Past Performance Questionnaire per reference. The Government prefers that a minimum of two contracts have Questionnaires completedd.

37. Question: RFP Page 161 of 165, Element 3 - Staffing and Key Personnel.

a. Are resumes of Key Personnel excluded from the Volume II page count?

Answer: Yes, resumes of Key Personnel are excluded from the page count.

b. Is there a page limit for each resume?

Answer: Resumes are limited to two (2) pages each.

ATTACHMENT 1

Month Fort Eustis

(ATSC)

Fort Gordon

(LWNeU)

Fort Leavenworth

(CGSC)

Fort Leonard

Wood (MSCoE)

TJAGLCS,

Charlottesville

Consolidated Monthly

Total

July 2015 360 369 545 847 486 2607

0 0 0 0 0 00 August 287 402 496 651 430 2266

SUMMARY OF CHANGES

(End of Summary of Changes)

0 0 0 0 0 0

September

310 432 460 837 383 2422

0 0 0 0 0 0 October

294 417 456 724 316 2207

0 0 0 0 0 0 November

289 366 383 519 237 1794

0 0 0 0 0 0 December

330 308 381 632 227 1878

0 0 0 0 0 0 January

381 204 496 634 172 1887

0 0 0 0 0 0 February

318 328 490 790 241 2167

0 0 0 0 0 0 March

351 281 467 770 222 2091

0 0 0 0 0 0 April

368 276 602 843 208 2297

0 0 0 0 0 0 May 2016 362 302 573 624 183 2044

Total Per

LLC

3650 3685 5349 7871 3105 23660