W81K04-22-R-0011-0001.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

A. This amendment provides responses to solicitation W81K0422R0011 questions. The responses are hereby attached.

B. Personnel qualif ications to include key personnel have been revised.

C. The managers in each labor category are now considered key personnel.

See continuation page 2

1. CONTRACT ID CODE PAGE OF PAGES

J 1 75

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 09-Jun-2022

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W81K0422R0011

X 9B. DATED (SEE ITEM 11)

21-May-2022

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

09-Jun-2022

CODE

W40M USA HLTH CONTRACTING ACT

CTR FOR HEALTH CARE CONTR

2199 STORAGE ST BLDG 4197 STE 68

JBSA FT SAM HOUSTON TX 78234-5074

W81K04 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W81K0422R0011

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

W81K0422R0011 (Continuation)

D. RFP attachment 7 Price Matrix has been revised. Offerors shall complete attached 7 Price Matrix (Rev 1).

E. Attachment 3 Mission Essential Services is attached.

F. Removed clauses FAR 52.219-9, 52.219-16, 52.219-33 and DFARS Clause 252.219-7003 G. FAR 52.212-1 Addendum.

i. The content in paragraph e referencing pre-award monitor is deleted and marked reserved.

ii. Added Section 1 -Contract Description Section 2 – Performance to the 52.212-Table 1 H. PWS and the PRS Revisions are highlighted in red.

I. QASP revisions are highlighted in red.

J. The Solicitation closing date remains 21 June 2022 5:00 pm.

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

ADDENDUM TO FAR 52.212-1

Addendum to FAR Provision 52.212-1, Instructions to Offerors

Pursuant to FAR 12.302(a), FAR Provision 52.212-1, Instructions to Offerors (ITO) – Commercial Items, is tailored as follows:

Paragraph 52.212-1(b) Submission of Proposals. The paragraph is replaced with paragraph 1c.

Paragraph 52.212-1(c) Period for Acceptance of Proposals. The offeror shall provide a statement that the offeror’s proposal and prices will remain in effect for 180 calendar days after solicitation closing date.

Paragraph 52.212-1(e) Multiple Proposals. This paragraph is deleted in its entirety.

Paragraph 52.212-1(g) Contract Award. The following paragraph is added to the end of the current paragraph as follows: "After evaluating proposals, if discussions are deemed necessary, the contracting officer may determine that the number of most highly rated proposals that might otherwise be included in the competitive range exceeds the number at which an efficient competition can be conducted. In this event, the contracting officer may limit the number of proposals in the competitive range to the greatest number that will permit an efficient competition among the most highly rated proposals."

Paragraph 52.212-1(l) Debriefings. The Contracting Officer will promptly notify unsuccessful offerors in accordance with procedures outlined in FAR Subpart 15.5, Preaward, Award, and Postaward Notifications, Protests, and Mistakes. Unsuccessful offerors may request and receive a debriefing in accordance with FAR Subpart 15.5.

(n) The non-FAR Part 12 discretionary FAR, DFARS, AFARS, and LOCAL provisions included herein are incorporated into this solicitation either by reference or in full text. If incorporated by reference, see provision 52.252-1 herein for locations where full text can be found.

Proposal Submission

1. General Instructions

a. This addendum prescribes the format for proposals and describes the approach for the development and presentation of proposal data. The offeror’s proposal shall include all data and information requested herein and shall be submitted in accordance with these instructions. Offerors are required to submit all documentation/information detailed herein, including terms and conditions, representations and certifications, and technical requirements. Failure to submit all required documentation/information may result in a proposal being ineligible for award. In submitting a proposal, offerors are agreeing to the terms and conditions as written in the entire solicitation.

b. These instructions are designed to ensure the submission of information essential to the understanding and comprehensive evaluation of proposals. The instructions permit the inclusion of any additional data or information an offeror deems pertinent within the stated page limitations. Offerors are cautioned to follow the detailed instructions fully and carefully, as the Government reserves the right to make an award based on initial proposals received, without discussion of such proposals. However, if deemed necessary, and at its sole discretion, the Government may request additional information from offerors.

c. All required elements of the RFP shall be submitted by the offeror with their proposal no later than the date/time shown in block 8 of the Standard Form (SF) 1449, Solicitation/ Contract/Order for Commercial Items.

The proposal shall be submitted as outlined in paragraph j. Facsimile offers are unacceptable. Any offeror that submits an offer that is incomplete, does not comply with requirements stated in the PWS, or otherwise does not conform to the requirements specified herein may result in the offeror being removed from consideration for award.

d. The proposal shall be clear, concise, and shall include sufficient detail for effective evaluation and for substantiating the validity of stated claims. The proposal shall not simply rephrase or restate the Government's requirements, but rather shall provide convincing rationale to address how the offeror intends to meet these requirements. Offerors shall assume the Government has no prior knowledge of their experience and will base its evaluation on the information presented in the offeror’s proposal. Any proposal that modifies, or fails to conform, to the essential requirements or specifications of the RFP may cause the proposal to be judged red/unacceptable resulting in the offer being removed from consideration for award. Any aspect of the proposal judged to be red/unacceptable may render the entire proposal unacceptable. If the proposal is determined to be unacceptable, upon completion of proposal evaluations, the offeror will be notified promptly of the basis of the determination.

e. In accordance with FAR Subpart 4.8, Government Contract Files, the Government will retain one copy of all unsuccessful proposals. Unless the offeror requests otherwise, the Government will destroy extra copies of such unsuccessful proposals.

f. Questions, Clarifications, or Discrepancies. Address all questions, clarifications, or concerns regarding this full proposal submission in writing to Ms. Maria Fidone, Contract Specialist via e-mail at maria.g.fidone.civ@mail.mil, and Mr. Stephen C. Edington, Contracting Officer, via e-mail at Stephen.C.Edington.civ@mail.mil, referencing solicitation number W81K04-22-R-0011. Questions may be submitted within 10 calendar days from date of solicitation located in block 6 of the SF 1449 in the format at RFP Attachment 1, “Question and Answer Template”.

In the event of solicitation discrepancies (e.g., errors, omissions, or is otherwise unclear or unsound), offerors shall immediately notify the Contracting Officer (KO) in writing with supporting rationale. Be advised that all correspondence sent via e-mail shall contain a subject line that reads “W81K04-22-R-0011, MEDCOM HQ Capability Support Services”. Note that e-mail filters at Fort Sam Houston are designed to filter e-mails without subject lines or with suspicious subject lines or contents (e.g., .exe, or .zip files); therefore, if this subject line is not included, the e-mail may not get through the e-mail filters. Also, be advised that .zip or .exe files are not allowable attachments and may be deleted by the e-mail filters at Fort Sam Houston. If sending packages via e-mail, ensure only .pdf, .doc(x), or .xls(x) documents are sent. The e-mail filter may delete any other form of attachments. The USG will issue RFP questions and answers on https://piee.eb.mil/, and amend the RFP if necessary to clarify RFP requirements.

g. Electronic Offers. The offeror shall submit Volumes I through IV on separate files, in electronic format . The electronic copies of each volume shall be submitted through the Solicitation Module of the Procurement Integrated Enterprise Environment (PIEE) suite at https://piee.eb.mil/ . Proposals submitted by mail or hand-carried will not be evaluated. Proposals sent through proprietary or third party File Transfer Protocol (FTP) sites or DoD SAFE will not be retrieved. It is the responsibility of the Offeror to confirm receipt of proposals. All proposals received after the exact time specified for receipt shall be treated as late submissions and will not be considered except under facts and circumstances allowed by the Federal Acquisition Regulation (FAR). For instructions on how to post an offer, please refer to the Posting Offer demo: https://pieetraining.eb.mil/wbt/sol/Posting_Offer.pdf.

It is the Offeror’s responsibility to obtain written confirmation of receipt of all electronic files of the full proposal by the Contracting office. In the event that the Solicitation Module is down, the alternate method for proposal submission is via email to: maria.g.fidone.civ@mail.mil and stephen.c.edington.civ@mail.mil ONLY. The Offeror must obtain prior approval from the Contracting Officer to use the alternate submission method. Offerors are responsible for ensuring electronic copies are virus-free and shall run an anti-virus scan before submission.

Electronic copies of each volume shall be compatible with the following software products: Adobe Acrobat Reader 11 and Microsoft Office Suite 2016. Narrative portions of the proposal shall be in Adobe Acrobat portable document file (pdf) searchable text format. The Offeror shall not embed sound or video (e.g., MPEG) files into the proposal files. Electronic files shall be clearly identified for each volume, section, and item.

The Government will accept .pdf files for the electronic version with the exception of the price proposal (MS Office Excel 2007/2010) which requires the formulas to be reviewed by the Government. The Government will also accept Excel 2003 version as long as it is compatible with the Excel 2007/2010 version. It will be the offeror’s responsibility to ensure the Excel 2003 version is compatible with the Excel 2007/2010 version.

h. Organization/Number of Copies/Page Limits. The offeror shall prepare the proposal as set forth in the Proposal Organization Table (Table 1.l below). The titles and contents of the volumes shall be as defined in this table, all of which shall be within the required page limits and with the number of copies as specified in Table 1.

Table 1 – Proposal Organization

Volume Volume Title Digital Copies Page Limit

I Administrative 1 Unsanitized Cover Letter Master Table of Contents Contract Administrative Data

Completed/signed SF 1449 Acknowledged/signed amendments

Completed Provisions

Responsibility Determination Contractor Teaming Arrangement (if applicable) Contractor Information Sheet (RFP Attachment 2) Compliance with FAR 52.228-5 Insurance Work on a Government Installation

Mission Essential Contractor Services Plan

II Technical Capability Proposal 1 Unsanitized 1 Sanitized 50

Subfactor 1 Mission Capability and Technical Approach Subfactor 2 Management Plan *See Below Subfactor 3 Staffing Plan and Recruitment Plan *See Below

Subfactor 4 Database Systems III Past Performance Proposal 1 Unsanitized No Limit

Section 1 -Contract Descriptions.

Section 2 – Performance

Sub-Contractor/Teaming Partner Consent Letter (RFP attachment 3)

Performance Assessment Submission 1 Performance Assessment Submission 2 Performance Assessment Submission 3

Past Performance Customer Information Sheet (RFP attachment 4)

Performance Assessment Questionnaire (RFP attachment 6)

IV Price Proposal 1 Unsanitized No Limit Standard Form 1449 Price Matrix (RFP Attachment 7 Rev 1) Compensation Plan

*Page limitations are exclusive of proposal cross-referencing matrix, legible tables, charts, graphs and figures and representation of the credentials.

i. Page Limitations. Page limitations shall be treated as maximums. Pages in excess of the above limitations will be removed and disregarded during the evaluation. When both sides of a sheet display printed material, it shall be counted as two pages. Each page shall be counted except the following: covers, tab dividers, title pages, glossaries, tables of contents and representation of the credentials.

j. Page Size and Format.

(1) Page size shall be 8.5 x 11 inches, not including foldouts. Pages shall be single-spaced. Except for the reproduced sections of the solicitation document, the text shall be Times New Roman and shall be no less than font size 12. Use at least one inch margins on all four sides of the printed page. Pages shall be numbered sequentially by volume.

(2) Legible tables, charts, graphs, and figures shall be used wherever practical to depict organizations, implementation schedules, plans, etc.; however, they shall not be used to replace information required for each volume.

These displays shall be uncomplicated, legible, and shall not exceed 11 x 17 inches in size. The text shall be Times New Roman, shall be no less than font size 12, and shall not be condensed.

(3) “Sanitized” means to exclude information that pertains to the offeror. This information excludes any information that would identify the company (i.e., name, address, telephone numbers, employees’ names, etc.). To sanitize the offeror’s proposal, the offeror shall include their CAGE code.

(4) “Un-sanitized” means to include information that pertains to the offeror.

2. Proposal Content

a. VOLUME I – ADMINISTRATIVE. Offerors shall submit one virus-free, unsanitized version of the administrative proposal.

(1) Cover Letter. The cover letter shall be a no more than 2-page introduction identifying the Offeror (name, address, telephone and fax numbers, email address, cage code, the solicitation, number, and the contents of the proposal).

(2) Table of Contents. Volume I – Administrative Proposal shall contain a Master Table of Contents referencing the contents in all volumes. The Master Table of Contents will not count against the page limitations for their respective volumes.

(3) Contract Administration Data. The Offeror shall provide with its proposal, points of contact (POCs) for administration of any resulting contract should the Offeror be selected. These POCs shall be available during normal business hours and other than normal business hours. The POC for other than normal business hours will be contacted only in the event of emergencies. Accordingly, the named individual(s) should possess sufficient corporate authority to effectively deal with emergency situations. The telephone number(s) provided should be functional at all times. If there are different POCs for different conditions, such as weekdays, weekends, holidays, etc., please furnish all and explain as follows:

i. Offeror’s normal business hours/days.

ii. POCs during normal business hours.

iii. POCs for other than normal business hours.

(4) Offerors shall include a copy of the completed SF 1449, with an original signature of a corporate officer authorized to negotiate for the company. Include proposed discount terms in Block 12 and the name of the company, address, phone and fax numbers in Block 17a.

(5) Offerors shall include acknowledged and original signed copies of amendments to the solicitation, if applicable.

(6) Offerors shall include completed clause and provisions, listed below. In addition, shall provide in a narrative their understanding and intent to comply with FAR Clause 52.228-5 “Insurance Work on a Government Installation”.

Table 2 FAR Clause and Provisions

Clause Reference Title

FAR 52.219-28 Post-Award Small Business Program Representation

Provision Reference Title

FAR 52.203-2 Certificate of Independent Price Determination

FAR 52.204-17 Ownership or Control of Offeror

*FAR 52.204-26

Covered Telecommunications Equipment or Services- Representation *If does is selected in response to the provision 52.204-26 also complete FAR Provision 52.204-24

FAR 52.204-24

Representation Regarding Certain Telecommunications and Video Surveillance or Equipment

FAR 52.209-2 Prohibition on Contracting With Inverted Domestic Corporation

FAR 52.209-5 Certification Regarding Responsibility Matters

FAR 52.209-7 Information Regarding Responsibility Matters

FAR 52.212-3 (Alternate I)

Representations and Certifications – Commercial Items If the offeror has completed the annual representations and certification electronically via the System for Award Management (SAM) website at http://sam.gov/portal, the offeror shall indicate such on the FAR Provision 52.212- 3 (Alternate I), Representations and Certifications- Commercial Items

FAR 52.219-1 Small Business Program Representations

FAR 52.222-22 Previous Contracts and Compliance Reports

FAR 52.222-25 Affirmative Action Compliance

DFARS 252.203-7005

Representation Relating to Compensation of Former DoD Officials

(7) Responsibility Determination.

i. To assist in determining Offeror/Contractor responsibility IAW FAR Part 9, the offeror shall explain how they plan to have or obtain adequate financial resources to support any awarded contract. If the offeror intends to rely on internally available working/operation capital, evidence of availability must be submitted. If the offeror plans to rely on financial support from other sources, evidence of availability and the maximum lines of credit that may be available must be identified and must be based upon the inclusion of this contract effort. Evidence of external funding must be provided in the form of a dated letter from the external source. Documentation to support the amounts must also be included. The offeror shall demonstrate financial capability sufficient to cover the proposed price for 60 days of contract performance.

Documentation to support the amounts must also be included.

ii. Offerors who are a small business and fail to provide sufficient information for the Government to make an affirmative responsibility determination may be referred to the Small Business Administration (SBA) for Certificate of Competency. To be eligible for award of a contract, the offeror must receive an affirmative responsibility determination or a Certificate of Competency issued by the SBA.

(8) Contractor Teaming Arrangements. Offerors may propose under this solicitation through a contractor teaming arrangement as defined in FAR Section 9.601. In the event the offeror is a Joint Venture Agreement (JVA)/Teaming Arrangement, the offeror shall provide a copy of the JVA/Teaming Arrangement. The JVA/Teaming Arrangement shall specify the rights and responsibilities of each partner and shall identify the managing partner. In addition, the offeror shall provide a summary narrative that specifically delineates what each partner will do in regard to performing the contract. The responsibilities of the managing partner are significantly more important than the responsibilities of all other partners combined. As such, a contractor teaming arrangement means an arrangement in which –

i. Two or more companies form a partnership or joint venture to act as a potential prime contractor; or

ii. A potential prime contractor agrees with one or more other companies to have them act as its subcontractors under a specified Government contract or acquisition program. A major subcontractor is defined as a subcontractor performing more than 25% of the contract effort.

iii. Offerors proposing a contractor team arrangement shall include a statement that fully discloses the contractor team arrangement and company relationships pursuant to FAR Section 9.603, Policy.

iv. Contractors Information Sheet. Offerors are required to complete the Contractor Information Sheet (RFP Attachment 2). The information must be completed for the prime and for any subcontractor performing at least 25% of the work.

(9) Organizational Conflict of Interest. For those Offerors planning to engage in a teaming arrangement or to use subcontractors, a conflict of interest may be created if a company is identified as a prime Offeror, teaming partner/subcontractor, or as a member of a Joint Venture on more than one proposal. The US Government’s (USG) strong preference is that each company participates in only one proposal. If the contracting officer concludes during proposal evaluation that a potential conflict of interest exists because one or more companies have participated in more than one proposal as a prime Offeror, teaming partner/subcontractor, or as a member of a Joint Venture, the contracting officer reserves the right to require a conflict of interest mitigation plan from the prime Offerors of those proposals. If an Offeror fails to submit a plan, or submits an inadequate plan, the Offeror may not be considered.

(10) The offeror shall provide in a narrative their understanding and intent to comply with FAR Clause 52.228-5 “Insurance Work on a Government Installation”.

(11) MISSION ESSENTIAL CONTRACTOR SERVICES PLAN. The offeror shall submit a written plan describing how the contractor will continue to perform essential contractor services during periods of crisis as required by DFARS Provision 252.237-7024, Notice of Continuation of Essential Contractor Services. In accordance with DFARS Clause 252.237-7023, this plan will be incorporated into the resultant contract. The written plan shall also address telework.

b. VOLUME II – TECHNICAL CAPABILITY PROPOSAL. Offerors shall submit one virus free santized version and one virus free unsantized version of the technical proposal.

(1) The offeror shall sanitize one virus-free version by excluding any information that would identify their company (i.e., name, address, telephone numbers, employees’ names, etc.). The sanitized Volume II proposal shall contain the offeror’s CAGE code on the top right corner of each page of each copy for identification purposes. If the offeror does not have a CAGE code for any reason at the time proposals are due, a five character, alphanumeric, code created by the offeror shall be used. The codes used shall be identified in the Administrative section of the proposal.

(2) The unsantized technical proposal will not have a CAGE Code as the company identifier and the company’s information will be used to identify the company.

(3) All information shall be confined to the appropriate volume and section. For example, only information included in the section labeled “Technical Capability” will be evaluated for Technical Capability.

If Technical Capability is included elsewhere in the proposal (e.g., different volume or section), it will not be evaluated as part of the Technical Capability subfactor. The Government will not adapt their evaluation to comply with an offeror’s proposal submission or otherwise go in search of information that an offeror omitted or failed adequately to present. The offeror shall clearly mark any proprietary information as such.

(4) The technical proposal (Volume II) shall not make reference to price data. The technical proposal will be evaluated strictly on technical approach.

(5) As the technical proposal will primarily describe how the offeror perform the requirements in the PWS, it shall be specific and complete in every detail. A positive statement to the effect that the offeror will accomplish all requirements per the solicitation is not acceptable. The technical proposal shall not merely offer to perform work in accordance with the solicitation but shall outline the actual methods proposed as specifically as possible. It is the offeror’s responsibility to ensure the completeness of the technical proposal;

hence, the Government technical review team will evaluate on the basis of the information provided in the technical proposal. The Government will not assume that an offeror understands, complies, or clearly meets the minimum solicitation requirements unless described and specified in the technical proposal. All requirements specified in the solicitation are mandatory. By your proposal submission, you are representing that your firm will perform all the requirements specified in the solicitation. The Offeror should ensure that their proposal does not merely reiterate the objectives or reformulate the requirements specified in the solicitation.

FACTOR 1: TECHNICAL CAPABILITY. The Technical Capability Proposal must specifically address the below subfactors. In addition in order for the offerors to comply with the PWS, please include references in the

PWS so that the Government is able to conduct a thorough evaluations of the offeror’s competence and ability to comply with the contract requirements specified in the PWS, SUBFACTOR 1: MISSION CAPABILITY AND TECHNICAL APPROACH. The offer shall describe their ability to provide HQ programmatic and financial management services to the MEDCOM HQ and the MEDCOM Regional Health Commands (RHCs) in accordance with the PWS by describing their ability to provide Financial and Management and Program Management Assistance services. The offeror shall provide specific narrative details and/or descriptions of its technical approach with actual methods, processes, and procedures that demonstrate the offeror’s compliance and understanding.

SUBFACTOR 2: MANAGEMENT PLAN.

1. The offeror shall demonstrate their management capabilities to include corporate experience; and management techniques, tools and practices used to ensure quality and timeliness of all required services throughout the life of the contract.

2. The offeror shall also include a milestone chart meeting in order to meet a 30-day phase in timeline.

3. The offeror shall provide a list of proposed key personnel and their respective positions and qualifications with regard to this requirement.

4. The offeror shall demonstrate their ability to telework.

5. The offeror shall also address in narrative format their quality control program and procedures for monitoring performance. The quality control plan shall:

a. Describe the offeror’s procedures for identifying trends, problems and issues.

b. Explain how the offeror will monitor overall contract performance with deficiencies identified before the level of service becomes unacceptable.

c. Describe the offeror’s approach to process improvement.

d. Describe the offeror’s processes and procedures when implementing corrective action and follow-up to determine the success of problem resolution.

SUBFACTOR 3: STAFFING PLAN AND RECRUITMENT PLAN.

1. The offeror shall identify the labor categories and number of personnel proposed to successfully perform the required services of the PWS. The staffing plan shall also discuss practices including labor pool availability, incentives and innovative practices to maintain stable staff.

2. Describe the offeror’s plans for recruitment and retention of positions (initially hire personnel, ability to replace departing personnel, and retain personnel) to achieve 100% filled rate with personnel that possess required education, certifications and experience to render the service. The offeror shall provide their personnel hiring practices and policies, background check policies; training programs, and incentives.

3. The offeror shall submit a representation of the credentials, which include education, certification and experience, for the contract employees rendering services.

SUBFACTOR 4: DATABASE SYSTEMS. The offeror shall demonstrate their experience with the database systems listed in PWS exhibit 4 Systems for Contractor Use.

c. VOLUME III –FACTOR 2 PAST PERFORMANCE. This volume shall contains the offeror’s past performance information regarding similar contracts. Offerors shall submit no more than three (3) Government and/or commercial contracts for the prime offeror and each major subcontractor in performance or awarded during the past five years, from the issue date of this RFP, which are relevant to the efforts required by this solicitation.

The word “contract” is defined as a single contract, purchase order, or a task order (TO) on an Indefinite Delivery/Indefinite Quantity (IDIQ) contract. The word “contract”, as defined herein, does not mean basic IDIQ contract, for the purpose of past performance submissions under this solicitation. A single performance assessment submission shall only include one (1) contract, TO or purchase order and MAY not include a combination of contracts, purchase orders, or TOs. If an Offeror submits more than three (3) contracts, the USG will evaluate only the first three (3) listed contracts for recency and relevancy. Performance assessments shall meet the relevancy definition in Addendum to 52.212-2 and performance must have occurred within the last five years prior but not less than six months of the issuance date on the solicitation. The total number of performance assessment submissions shall include prime and any major subcontractor(s) projected to perform on any resultant contract. Only those subcontractors that meet the definition of a major subcontractor, as defined as performing more than 25% of any resultant contract arising from this solicitation will be used in the Offeror’s performance assessment. The Offeror shall also submit the written consent of its major subcontractors to allow the disclosure of its subcontractor’s past performance information to the Offeror. In addition, Sub-Contractor/Teaming Partner Consent Letter (RFP attachment 3) shall be included for all major subcontractors for their past performance to be considered. This volume shall be organized into the following sections:

1. Section 1 – Contract Descriptions. This section shall include the following information in the following format:

a. Contractor/Subcontractor place of performance, CAGE Code. If the work was performed as a subcontractor, also provide the name of the prime contractor and Point of Contact (POC) within the prime contractor organization (name, and current address, e-mail address, and telephone and fax numbers).

b. Government contracting activity, and current address, Procuring Contracting Officer’s name, e-mail address, telephone and fax numbers.

c. Government’s technical representative/Contracting Officer’s Representative and current email address, telephone and fax numbers.

d. Government contract administration activity and the Administrative Contracting Officer’s name, and current e-mail address, telephone and fax number.

e. Reserve.

f. Contract Number and, in the case of Indefinite Delivery type contracts, GSA contracts, and Blanket Purchase Agreements, include Task Order Numbers.

g. Contract Type (specific type such as Fixed-Price (FP), Cost Reimbursement (CR), Time & Material (T&M), etc.). In the case of Indefinite Delivery contracts, indicate specific type (Requirements, Definite Quantity, and Indefinite Quantity) and secondary contract type (FP, CR, T&M, etc.).

h. Awarded price/cost.

i. Final or projected final price/cost.

j. Original delivery schedule, including dates of start and completion or work.

k. Final or projected final, delivery schedule, including dates of start and completion of work.

2. Section 2 – Performance. Offerors shall provide a specific narrative explanation of each contract listed in Section 1, Contract Description, describing the objectives achieved and detailing how the effort is relevant to the requirement of this RFP.

a. For any contracts that did not/do not meet original schedule or technical performance requirements, provide a brief explanation of the reason(s) for the shortcomings and any corrective action(s) taken to avoid recurrence. The offerors shall list each time the delivery schedule was revised and provide an explanation of why the revision was necessary. All Requests for Deviation and Requests for Waiver shall be addressed with respect to causes and corrective actions. The offerors shall also provide copy of any Cure Notices or Show Cause Letters received on each contract listed and a description of any corrective action implemented by the offeror or proposed subcontractor.

The offerors shall indicate if any of the contracts listed were terminated and the type and reasons for the termination.

b. Performance Assessment Questionnaires (PAQs). The offeror shall request completion of RFP Attachment 6 entitled “Performance Assessment Questionnaire (PAQ)” by those persons who have knowledge of the performance quality provided on the contracts listed above. PAQs should be completed by a member of the program office, administrative contracting office, end users of the service provided, or any other USG technical or business advisor who has knowledge of the Contractor’s performance. The USG will use the results of submitted questionnaires as a method to evaluate an offeror’s past performance. Instruct each source to complete and e- mail the entire questionnaire to Ms. Maria Fidone at e-mail: maria.g.fidone.civ@mail.mil and Mr. Stephen C. Edington at e-mail:

Stephen.C.Edington.civ@mail.mil.

c. Reference Customer Information Sheet. The Offeror shall provide a list of all points of contact (POC) to whom Performance Assessment Questionnaires were provided to by the Contractor for evaluation by the USG.

Reference information shall be submitted in the format referenced in RFP Attachment 4 entitled “Past Performance Customer Information Sheet”.

d. VOLUME IV – FACTOR 3 PRICE

1. Volume IV All information related to pricing shall be included in Volume IV of the proposal only. UNDER NO CIRCUMSTANCES should pricing information be included elsewhere in the proposal. A complete Volume IV shall include the information below:

a. The SF1449 inclusive of all contract line items;

b. A compensation plan for professional employees. The compensation plan shall include the salary and fringe benefits proposed for the professional employees working under the contract. The compensation plan shall include supporting data, such as recognized national and regional compensation surveys and studies of professional, public and private organizations, used in establishing the total compensation structure.

c. The offeror shall also proposed prices in RFP attachment 7 Price Matrix (Rev 1) for the post award conference, transition period, and each ordering year. The offeror is responsible for rounding to the nearest two digits. The offeror shall verify the accuracy of its prices. Manipulation or alteration of format or cells contained in RFP Attachments 7 (Rev 1) may be cause for rejection of your proposal.

2. Transition period. CLIN 0006. Offerors shall price this CLIN if they are going to have a cost for transition.

3. The offeror shall provide a narrative describing Other Direct Cost and provide a breakout of profit and G&A.

4. CONTRACTOR MANPOWER REPORTING (CMR). (See CLINs 0005, 1005, 2005, 3005, 4005 and 4006) Offerors shall not provide separate pricing for annual CMR requirements. CMR is Not Separately Priced “NSP”.

5. The offeror’s price proposal must demonstrate compliance with FAR 52.219-14 Limitations on Subcontracting (Deviation 2020-O0008).

End of FAR 52.212-1 Provision

RFP

ATTACH

DOCUMENT NAME

1 Question and Answer Template Excel

Spreadsheet

2 Contractor Information Sheet 1

Sample Sub-Contractor/Teaming Partner Consent Letter

4 Past Performance Customer Information Sheet 1

5 Questionnaire Cover Letter Separate File

6 Performance Assessment Questionnaire Separate File

7 Price Matrix (Rev 1) Excel

Spreadsheet

RFP ATTACHMENT 1

QUESTION AND ANSWER TEMPLATE

Separate Excel Spreadsheet

RFP ATTACHMENT 2

CONTRACTOR INFORMATION SHEET

PRIME INFORMATION

CO Name Address CAGE Code

POC Name POC Title POC Phone POC Email

Alt POC Name Alt POC Title Alt POC Phone Alt POC Email

SUBCONTRACTORS PERFORMING AT LEAST 25% of WORK

Subcontractor's Name Address CAGE Code

RFP ATTACHMENT 3

SAMPLE SUB-CONTRACTOR/TEAMING PARTNER CONSENT LETTER

(NOTE: This information should be on company letterhead.)

Subcontractor/Teaming Partner Consent Form for the Release of Performance Risk (Past Performance) Information to the Prime Offeror

Dear (Contracting Officer), We are currently participating as a (SUBCONTRACTOR/TEAMING PARTNER) WITH (PRIME OFFEROR OR NAME OF ENTITY PROVIDING PROPOSAL) in responding to the Health Readiness Contracting Office, Request for Proposal (RFP) No. W81K04-22-R-0011 for the acquisition of MEDCOM Capability Support Services.

We understand that the Government is placing increased emphasis on past performance in order to obtain best value in source selection. In order to facilitate the performance risk assessment process we are signing this consent form in order to allow you to discuss our past performance information with the prime offeror during the source selection process.

(Signature of individual who has the authority to sign for and legally bind the company)

(Title of above individual)

Company Name: __________________________________________

Address: _________________________________________________

CAGE Code: ______________________________________________

Phone Number: ____________________________________________

RFP ATTACHMENT 4

PAST PERFORMANCE CUSTOMER INFORMATION SHEET

CUSTOMER INFORMATION

Company Name Street Address City/State/Zip

POC Information First Name Last Name Email Address Phone Number

Fax Number Date Email to POC

CONTRACT INFORMATION

Solicitation Number Contract Number TO Number Dollar Value Period of Performance

CONTRACTING AGENCY INFORMATION (if different than above) Contracting Agency Contracting Officer Street Address City/State/Zip Email Address Phone Number Fax Number

RFP ATTACHMENT 5

PERFORMANCE ASSESSMENT QUESTIONNAIRE COVER LETTER

Separate Document

RFP ATTACHMENT 6

PERFORMANCE ASSESSMENT QUESTIONNAIRE

Separate Document

RFP ATTACHMENT 7 (Rev 1)

PRICE MATRIX

Separate Excel Spreadsheet End of FAR 52.212-1 Provision

ADDENDUM TO FAR 52.212-2

ADDENDUM TO FAR 52.212-2, Evaluation – Commercial Items

Pursuant to FAR 12.301(c), FAR Provision 52.212-2, Evaluation – Commercial Items, Paragraph (a), it is replaced in its entirety by addendum as follows:

1. Basis for Award. The Government will award a contract to the responsible offeror whose offer, conforming to the request for proposal, will be the Lowest Price Technically Acceptable offered to the Government, technical factor, past performance and price considered. Prior to being considered for award, an offeror shall fully demonstrate that it possesses the capabilities which the Government has determined essential to the reliable, efficient and timely accomplishment of the required services. The offeror’s technical submission shall provide sufficient detail for the Government to determine whether the offeror satisfactorily meets the minimum requirements of the specification.

Statements that the offeror understands, can or will comply with all specifications, or statements paraphrasing the specifications of parts thereof, or phrases such as “standard procedures will be used” or “well-known techniques will be used,” will be considered insufficient. Award may be made without discussions with offerors (except communications conducted for the purpose of minor clarification). Therefore, each initial offer should contain the offeror's best terms from a technical and price standpoint. However, the Government reserves the right to conduct discussions if it is later determined by the contracting officer to be necessary.

2. Acquisition will utilize the lowest-price technically acceptable (LPTA) determination where we will consider technical, past performance and then price.

3. Award will be made on an all or none basis.

4. Evaluation Approach. The government does not intend to evaluate all proposals received. The government will initially list proposals from lowest to highest price (total price proposed for all CLINs combined) as long as all pricing is in accordance with FAR Addendum 52.212-1 “Instructions to Offerors” and the offerors have otherwise satisfied the requirements of FAR Addendum 52.212-1. Technical evaluations will then be conducted beginning with the lowest priced proposal. If the lowest priced proposal is determined to be Technically Unacceptable, then the next lowest priced proposal will be evaluated. Technical evaluations will continue until the lowest priced technically acceptable proposal is identified. The Government, at its discretion, may continue technical evaluations until the Contracting Officer determines that a sufficient number of Technically Acceptable proposals have been identified to permit determination of price fair and reasonableness based on adequate price competition. Once a proposal has been deemed Technically Acceptable, the Contracting Officer will evaluate the past performance submitted with the proposal to determine acceptability. USING THIS PROCEDURE, THE GOVERNMENT MAY NOT EVALUATE

ALL PROPOSALS.

5. The following evaluation criteria will be used to evaluate offers:

Factor 1. Technical Capability

Subfactor 1. Mission Capability and Technical Approach

Subfactor 2. Management Plan

Subfactor 3. Staffing Plan and Recruitment Plan

Subfactor 4. Database Systems

Factor 2. Past Performance

Factor 3. Price

VOLUME II – FACTOR 1: TECHNICAL CAPABILITY. The following subfactors will be used to evaluate the technical capability and an adjectival rating of either Acceptable or Unacceptable will be assigned to each subfactor 1, 2, 3, and 4 with an overall rating assigned to Factor 1. All subfactors must be rated Acceptable in order to receive an Acceptable rating for Factor 1. The offeror’s technical submission, at a minimum, shall address each of the subfactors below as they apply to the PWS requirements:

SUBFACTOR 1: MISSION CAPABILITY AND TECHNICAL APPROACH. To receive an Acceptable rating the offeror must demonstrate the ability to provide HQ programmatic and financial management services to the MEDCOM HQ and the MEDCOM Regional Health Commands (RHCs) by providing specific narrative details and/or descriptions of its technical approach with actual methods, processes, and procedures to execute the tasks in the PWS.

SUBFACTOR 2: MANAGEMENT PLAN. To receive an Acceptable rating the offeror must demonstrate all of the items below:

1. Management capabilities including corporate experience; and management techniques, tools and practices used to ensure quality and timeliness of all required services throughout the life of the contract.

2. The offeror’s milestone chart meets a 30-day phase in timeline.

3. The offeror’s proposed key personnel meet the qualifications for their respective positions.

4. The offeror demonstrated their ability to telework.

5. The offeror’s quality control plan:

a. Describes the offeror’s procedures for identifying trends, problems and issues.

b. Explains how the offeror will monitor overall contract performance with deficiencies identified before the level of service becomes unacceptable.

c. Describes the offeror’s approach to process improvement.

d. Describes the offeror’s processes and procedures when implementing corrective action and follow-up to determine the success of problem resolution.

SUBFACTOR 3: STAFFING PLAN AND RECRUITMENT. To receive an acceptable rating the offeror must demonstrate all of the items below:

1. The offeror’s staffing plan identifies the labor categories and number of personnel proposed to successfully perform the required services of the PWS. The staffing plan discusses practices including labor pool availability, incentives and innovative practices to maintain stable staff.

2. The offeror describes recruitment and retention of positions (initially hire personnel, ability to replace departing personnel, and retain personnel) to achieve 100% filled rate with personnel that possess required education, certifications and experience to render the service. The offeror describes their personnel hiring practices and policies, background check policies; training programs and incentives.

3. The contractor employee credentials represent the required education, certification and experience to render services.

SUBFACTOR 4: DATABASE SYSTEMS. To receive an acceptable rating the offeror must demonstrate their ability and experience with the database systems listed in PWS exhibit 4 Systems for Contractor Use.

Technical Acceptable/Unacceptable Rating Method

Adjectival Rating Description Acceptable Proposal meets the requirements of the solicitation.

Unacceptable Proposal does not meet the requirements of the solicitation.

6. VOLUME III Past Performance. The Government will evaluate Past Performance from only those offerors that received a rating of Acceptable for the Technical Capability factor. Using this procedure, the Government may not evaluate Past Performance for all proposals.

a. The Government reserves the right to use both the information provided in the offeror’s past performance submittals and information obtained from other sources available to the Government and commercial sources or from any source deemed appropriate. The Government may consider the feedback in the “Performance Assessment

Questionnaire” submitted by third parties and may conduct additional follow-up with the contract references submitted.

b. To be considered a recent contract, performance or contract completion must not be older than 5 years from the issuance date of this RFP. To be considered a relevant contract reference, the offeror must have performed Financial Management and Administrative Assistance, Program Management Assistance similar or greater in scope to the magnitude and complexity of the requirement.

c. The evaluation will take into account past performance information regarding predecessor companies or major subcontractors that will perform major or critical aspects of the requirement when such information is recent and relevant to this acquisition. Past performance information from the prime offeror’s major subcontractors, teaming or joint venture partners will be treated the same as any prime contractor’s past performance information.

d. If neither the offeror nor the major subcontractor have a record of recent or relevant past performance, the offeror’s lack of past performance will be rated as “Neutral,” having no favorable or unfavorable impact on the evaluation.

e. If adverse past performance information is obtained, further information about the circumstances surrounding the situation may be obtained from the provider of the information. The offeror will be given an opportunity to address adverse past performance information to which the offeror has not yet had an opportunity to respond on a previous occasion. The offeror’s response, or non-response, will be taken into consideration. In the case where a prime contractor’s prospective subcontractor or teaming partner may be a competitor on other acquisitions, please indicate in this proposal volume if those businesses prefer that the Government handle any adverse information directly through them or through the prime offeror. If applicable, provide the other business’ contact information.

f. The past performance evaluation considers each offeror's demonstrated recent and relevant record of performance in providing services similar to the scope and complexity of this requirement as described in the PWS.

The past performance information will be reviewed to determine the quality and usefulness as…