Bottled Water_PWS_Final.pdf

Performance Work Statement (PWS)

Bottled Water Supply

July 25, 2024

Table of Contents

1.0 INTRODUCTION

1.1 Background

1.2 Objectives

1.3 Climatic Conditions

1.4 Facility Access

1.5 Traffic Flow

1.6 Drainage

1.7 Restoration of Landscape Damage

1.8 Dust Suppression

1.9 Utility Location

1.10 Excavation Permits

1.11 Work Clearance

2.0 REQUIREMENTS

2.1 Description of Services

2.1.2 General Information

2.1.3 Place of Performance and Hours of Operation

2.1.4 Federal Holidays

2.1.5 Travel/Temporary Duty

2.1.6 Emergency Services

2.1.7 Contract Administration and Management

2.1.8 COR/ACOR Functions

2.1.9 Quality Control (QC)

2.1.10 Subcontract Management

2.1.11 Contractor Employees

2.1.12 Business Relations

2.2 Work Management

2.2.1 Coordination

2.3 As-Builts and Geospatial Information System (GIS)

2.3.1 Maintain As-Builts

2.3.2 Real Property Records Updates

2.3.3 GIS

2.3.4 GIS Support Services

2.3.5 GIS Files

2.3.6 Other Documents

2.5 Special Requirements

2.5.1 Security

2.5.2 Security Training

2.5.3 Safety

2.5.4 Training, Physical Requirements, or other Expertise Required

2.5.5 Environmental Requirements

2.5.6 Contingency Plans

3.0 PERFORMANCE REQUIREMENTS AND STANDARDS

3.1 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs). 13

3.2 Quality Assurance

4.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS) MATRIX

5.0 COMMON LEVELS OF SERVICE …………………………………………………………….16

6.0 DELIVERABLES

7.0 RELATED DOCUMENTS

7.1 Definitions and Acronyms

7.1.1 Definitions

7.2 Acronyms

7.3 Applicable Directives, Publications

7.3.1 Techinical Exhibits…………………………………………………………………………..40

7.4 Government-Furnished Material (GFM)/Property (GFP)/Equipment (GFE)

7.4.1 Utilities

7.5 Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE

7.5.1 Contractor-Furnished Material and Responsibilities

7.5.2 Contractor-Furnished Items

7.5.3. Contractor Facilities

7.6 U.S. Department of Labor (DOL) Wage Determination (WD)

1.0 Introduction. This is a non-personal Firm Fixed Price supply contract to provide delivery of potable bottled water to Aberdeen Proving Ground and Adelphi Laboratory Center (Adelphi), MD. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be ac-countable solely to the Contractor who, in turn is responsible to the Government. (Insert local requirements.) The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS.

1.1 Background. Aberdeen Proving Ground (APG) is in Maryland and consist of four locations to include APG North, APG South (Edgewood), Adelphi Laboratory Center (Adelphi), and Blossom Point Field Test Area (LaPlata) and consists of approximately 75,580 acres and 1,702 buildings. The workforce has more than 23,000 military, civilian and contactor employees who are responsible for numerous technical achievements in military intelligence, medical research, engineering, and computer technology. There are approximately 2,000 resident family members.

APG - Directorate of Public Works (DPW) operates and maintains facilities, structures, utilities, roads, land, and all the related equipment located on APG. DPW currently has inventoried approximately 4,445 facilities, structures, utilities, and land, identified at over 30,000 separate locations with over 25,000 pieces of equipment. DPW provides the fol-lowing programs and services: facility operations and maintenance, design, construc-tion, utility and energy conservation, recycling; solid waste management, custodial ser-vices, landscaping, and environmental, safety and occupational health. DPW serves over 80 Garrison Supported Organizations (GSO) with over 16 million square feet of space.

1.2 Objectives. The Contractor shall ensure all work accomplished in the perfor-mance of this PWS meets all applicable Federal, State, and Local Laws, Regulations, and Directives to include, but not limited to, the publications in Section 7, Related Docu-ments.

1.2.1 The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contrac-tor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.

The intent is to establish work requirements that are performance-based and results-ori-ented. The Contractor shall determine the best and most cost-effective ways to fulfill Bottled Water Supply and their component needs, emphasizing innovation and commer-cial best practices.

1.3 Climatic Conditions. The average annual rainfall is 42.87 inches; with the wet-test months being June - September. The average annual snowfall is 18 inches, with snowfall expected during the months of November to March. The average frost-free pe-riod (growing season) during the year is about 215 days. The first killing frost may be expected about October, and the last killing frost generally occurs in April. The average annual maximum and minimum temperatures are approximately 65.2°- and 45.4°-de-grees Fahrenheit, respectively. Monthly normal temperatures range from a low of 24.7°F degrees in the month of January to a high of 86.7°F degrees in the month of July. Summer temperatures often reach 84.8°degrees Fahrenheit, while sub-freezing weather is common during the winter months.

1.4 Facility Access. N/A

1.5 Traffic Flow. N/A

1.6 Drainage. N/A

1.7 Restoration of Landscape Damage. N/A

1.8 Dust Suppression. N/A

1.9 Utility Location. N/A

1.10 Excavation Permits. N/A

1.11 Work Clearance. N/A

2.0 Requirements.

2.1 Description of Services. See Section 5.0 for the specific SERVICE or Func-tional Area (FA).

2.1.1 Non-Personal Services. The personnel rendering the services are not subject;

either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employ-ees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general con-tracting authority, and do not require specific statutory authorization.

2.1.2 General Information.

2.1.2.1 Transition (Phase In/Phase Out). The Contractor shall prepare and submit a transition plan within ten (10) workdays after contract award. The transition plan will have a sixty (60) workday transition period that will be implemented by the Contractor and shall state Contractor key personnel on board, to include IT/Network accounts and access with the appropriate Government organizations. The Contractor shall provide sufficient experienced personnel during the phase-in and phase-out period to ensure that the services are maintained at the required level of proficiency. During the phase-in, the Contractor shall observe all operations pertinent to the requirements of the PWS, to include office functions, procedures, and operations, repair/maintenance operations, and any other operations as deemed necessary by the Contractor that will enable Con-tractor personnel to become both knowledgeable in, and familiar with, their assigned ar-eas of responsibility. The Contractor shall commence all operations required by this PWS as of the first day of the contract period. Therefore, on the initial day of perfor-mance, the Contractor shall provide a work force which is fully qualified and capable of performing all work required under this contract.

2.1.2.1.1 Phase In/Phase Out for Incumbent Contractor.

If the new Contractor is the incumbent Contractor, the phase out/phase in period shall be no more than thirty (30) calendar days and will primarily consist of administrative transition under the new contract number. All documents shall be updated with the new contract number, new dates and submitted for approval. All previous approvals under the old contract are invalid. The Deliverables in para 7.3.2 TE-1 shall have a list of all documents to be updated and re-approved.

2.1.2.2 Transition (Phase-Out). Sixty (60) workdays prior to contract expiration will con-stitute the phase-out period. The Contractor shall develop and implement a plan to af-fect a smooth and orderly transfer of performance responsibility to a potential succes-sor. The initial phase-out plan shall be submitted to the COR for approval no later than six (6) months after the start of the base contract year. The plan shall contain details that include but are not limited to; timelines for events, key personnel involved and inter-face with the Government and follow-on Contractor. The plan shall fully describe how the Contractor shall approach the following issues: Employee notification; Retention of key personnel; Turn-over of work-in-progress, inventories and transfer of Government furnished property; Removal of Contractor property; Data and information transfer; dele-tion of password access to Government systems, installation clearance actions includ-ing turn-in of windshield decals and controlled access cards (CAC) and any other ac-tions required to ensure continuity of operations. The plan shall also include a joint in-ventory among the incumbent, the Government, and the successor Contractor; reconcil-iation of all property accounts and requisitions, turn-in of excess property and cleanup of Contractor work areas.

The Contractor shall correct any damage to Government-Owned Property caused by employee negligence or mistake, intentional or otherwise. During the thirty (30) workday transition period immediately prior to the end of the previous contract, the Contractor shall permit the successor Contractor (and the successor Contractor's employees) to observe and become familiar with any and all operations under the contract. The Con-tractor shall not defer any needed repairs or maintenance for the purpose of transferring responsibility to the successor Contractor. The Contractor shall fully cooperate with the successor Contractor and the Government so as not to interfere with their work or du-ties. The Contractor shall provide reasonable assistance to the Government's contract solicitation process such as verifying workload data and other factual information to be included in a new solicitation and providing access to the workplace for site visit(s) of prospective offerors.

2.1.3 Place of Performance and Hours of Operation.

2.1.3.1 Place of Performance. The number of locations and estimated quantities of Bottled Water to be delivered under this contract is listed in TE-2. A map of building ad-dresses will be provided to the contractor within five (5) working days after contract award.

2.1.3.2 Period of Performance (PoP): The period of performance is for one (1) Base Year of twelve (12) months and four (4) option periods.

Base Year 14 March 2025 – 13 March 2026 Option Year I 14 March 2026 – 13 March 2027 Option Year II 14 March 2027 – 13 March 2028 Option Year III 14 March 2028 – 13 March 2029 Option Year IV 14 March 2029 – 13 March 2030

Phase-In 13 January 2025-13 March 2025 Phase-Out 13 January 2030-13 March 2030

2.1.3.3 Hours of Operation. The Government's regular (normal) hours are from 0700 – 1600 hours, excluding Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall maintain an adequate workforce for the uninter-rupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

2.1.4 Federal Holidays. The Contractor’s performance shall not be required on the Federal public holidays listed below, unless there is a requirement to respond to a Prior-ity 1, Emergency. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 United States Code (U.S.C) § 6103, Government Organization and Employees, Holidays).

New Year’s Day 1st day of January Martin Luther King Jr.'s Birthday 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November

Christmas Day 25th day of December

NOTE: When a holiday falls on a Sunday, the following Monday will be observed as a holiday, and, when a holiday falls on a Friday or Saturday, the preceding Thursday is observed as a holiday by U.S. Government Agencies. Federal holidays also include any Presidential or Congressionally designated days off other than the holidays listed above.

2.1.4.1 The Contractor shall provide personnel support within (24) hours of notification outside the normal hours of operation as required, including holidays, to support the Di-rectorate of Public Works (DPW) mission. Prior to performance of services outside the locally established hours of operation, the Contractor shall request and obtain, in writ-ing, approval from the KO. The Project Manager shall be available after normal hours to serve as the central point of contact for Contractor operations. Contractor personnel shall not be scheduled for overtime work.

2.1.4.2 Installation Closures.

When an unforeseen Installation closure occurs on a regularly scheduled day of work, the COR will notify the Contractor. The Contractor shall reschedule the work to be per-formed the next workday following the closure unless the following day is a Saturday, Sunday, a recognized Federal Holiday, and when routine work is not scheduled for that day.

2.1.4.3 Inclement Weather Delay. If the Contractor determines unsafe weather condi-tions for continued operations, then the Contractor shall notify the KO if inclement weather suspends operations within (2) hours. The Contractor shall resume operations with KO/COR approval.

2.1.4.4 Curtailment of Operations. When operations are curtailed due to manmade or natural conditions on a working day, it may be necessary for the KO/COR to interrupt that day’s work under this contract. The Contractor shall reschedule the work on any day acceptable to the Government. If the KO agrees, the Contractor may continue the work as scheduled. The KO will provide verbal announcements of immediate curtail-ment of operations to the Contractor.

2.1.4.5 Days of No Scheduled Activities (DONSA). The Installation has historically granted Military personnel (Enlisted and Officers) DONSA, for example, the Friday after Thanksgiving, in addition to the listed Federal Holidays above.

• DONSA are not considered a day of excused absence for the Government civil-ian work force or Contractor employees.

• If a DONSA affects scheduled contract work or access to facilities, the work in af-fected facilities may be rescheduled to compensate for the DONSA.

• However, announced DONSA or exodus of Military personnel may provide the Contractor with an opportunity for unrestricted access to facilities and areas or uninterrupted performance of work (i.e., training facility and area maintenance and supply inventories).

2.1.5 Travel/Temporary Duty. N/A

2.1.6 Emergency Services.

2.1.6.1 Emergency Medical Treatment. The Contractor or their employees shall imme-diately notify their supervisor of any accident requiring emergency medical treatment.

The Contractor shall notify the KO or COR/ACOR immediately, not later than (NLT) two

(2) hours of the incident. The Contractor shall be responsible for the emergency medi-cal treatment services for Contractor personnel. However, the Government will provide, on an emergency basis, medical services for injuries incurred while an employee is per-forming under the contract. The Contractor shall reimburse the Government for emer-gency medical services provided, upon receipt of invoice from the medical facility. Reim-bursement shall be made to the United States (US) Government.

2.1.6.2 Accident Reporting. The Contractor shall comply with Operational Safety and Health Administration (OSHA) for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. A completed typed original plus one (1) copy of ENG FORM 3394 (USACE Publications - Engineer Forms (army.mil) United States Army Corps of Engineers Accident Investigation Report shall be delivered to the KO within five (5) calendar days of occurrence, whenever an accident involving personal injury or government owned property occurs.

2.1.7 Contract Administration and Management.

2.1.7.1 Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5, Post-award Orientation. A Coordina-tion/Kick-Off Meeting shall be scheduled within five (5) workdays of Post Award. The KO and COR/ACOR will meet quarterly with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Government/Con-tractor and signed by both the Project Manager and the KO. The written minutes will be distributed within five (5) calendar days after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concur-rence shall be provided in writing to the KO within two (2) calendar days following re-ceipt of the minutes.

2.1.7.2 Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coor-dination and cooperation between the Government and the Contractor.

2.1.7.3 The following provides the roles and their respective authority during the perfor-mance of the contract:

https://www.publications.usace.army.mil/USACE-Publications/Engineer-Forms/?udt_43543_param_page=2 https://www.publications.usace.army.mil/USACE-Publications/Engineer-Forms/?udt_43543_param_page=2

2.1.7.3.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provi-sions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be affected by the KO.

Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.1.7.3.2 Contracting Officer’s Representative (COR). The KO will appoint a COR dur-ing the performance of this contract. Additional Government personnel may be as-signed to assist in contract oversight IAW AR 70-13, Management and Oversight of Ser-vice Acquisitions. Other surveillance personnel may be designated as COR or Alternate Contracting Officer’s Representative (ACOR), and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certifica-tion and DFARS 201.602-2. The Alternate Contracting Officer Representative (ACOR) will serve as on-site representatives of the COR in performance of actual contract sur-veillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and reso-lution of problems, conflicts in priority, subtask requirement definitions, and other opera-tions type problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

2.1.7.3.2.1 COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.1.7.3.3. The Contractor shall not in any way represent the United States (U.S.) Gov-ernment, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.1.8 COR/ACOR Functions. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to per-form the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance;

maintain written and oral communications with the Contractor concerning technical as-pects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and coor-dinate site entry of Contractor personnel.

2.1.9 Quality Control (QC). Quality Control is the responsibility of the Contractor. The Contractor shall provide a Quality Control Plan (QCP) five (5) workdays before contract start. The Contractor shall provide and maintain a QCP that is acceptable to the KO.

Changes to the Contractor’s QCP shall be submitted to the KO for review and approval within five (5) workdays prior to implementation.

2.1.10 Subcontract Management. N/A

2.1.11 Contractor Employees.

2.1.11.1 Key Personnel.

2.1.11.1.1 Project Manager (PM). The Contractor shall provide a PM who is responsi-ble for the performance of the work. The PM shall have full authority to act for the Con-tractor on all contract matters relating to daily operation of the contract. The PM shall have two (2) years of experience in base support management or a contract similar in scope and breadth to this solicitation. The name of the PM shall be provided by the Contractor to the KO. In the circumstances when the PM is not available, the Contrac-tor shall designate an alternate who can perform the same duties during the absence of the Project Manager. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer at the start of the contract. The PM or alternate shall be available 24/7/365 in-cluding Federal holidays. The PM and any individuals designated as key personnel shall be able to understand, speak, read, and write the English language.

2.1.11.1.2 GFEBS PM Coordinator Lead. N/A

2.1.11.1.3 GFEBS Certification. N/A

2.1.11.1.4 Common Access Card (CAC). N/A

2.1.11.1.5 U.S. Residency. All Contractor employees shall be legal U.S. residents.

The Contractor shall immediately remove any employee that is not a legal U.S. resident.

The Contractor personnel shall be able to communicate clearly in the English language.

2.1.11.1.6 Qualification Standards. N/A

2.1.11.1.7 Contractor Identification. The Contractor shall ensure all personnel be iden-tified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and re-ports produced are marked as Contractor products or that Contractor participation is disclosed.

2.1.11.1.8 Standards of Conduct. Contractor personnel’s conduct shall not reflect dis-credit upon the Government. The Contractor shall ensure all personnel present a pro-fessional appearance while working on the Government Installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform ser-vices in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related ac-tivities or events on the Installation. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely ser-vice.

2.1.11.1.9 Contractor Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with Joint Ethics Regulation (JER) DoD 5500.07-R.

2.1.12 Business Relations. The Contractor shall successfully integrate and coordi-nate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR/ACOR correc-tive action plans, timely identification of issues, and effective management of Subcon-tractors within (30) days of contract award or at a mutually agreed upon date. The Con-tractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.1.13 Manual Operations. N/A

2.2 Work Management. N/A

2.2.1 Coordination. N/A

2.2.2 General Fund Enterprise Business System (GFEBS): N/A

2.3 As-Builts and Geospatial Information System (GIS). N/A

2.3.1 Maintain As-Builts. N/A

2.3.2 Real Property Records Updates. N/A

2.3.3 GIS. N/A

2.3.4 GIS Support Services. N/A

2.3.5 GIS Files. N/A

2.3.6 Other Documents. N/A

2.5 Special Requirements.

2.5.1 Security.

2.5.1.1 Access and General Protection/Security Policy and Procedures. The Contrac-tor and all associated Subcontractors’ employees shall comply with applicable Installa-tion, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Depart-ment of Defense (DoD), Headquarters Department of the Army (HQDA), and local pol-icy. The COR/ACOR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or Installation changes.

2.5.1.2 Motor Vehicle Operators. Contractor’s personnel, whose tasks require opera-tion of any vehicles, shall possess a valid driver’s license, certificates, and permits appli-cable for the type and class of vehicle being operated.

2.5.1.3 Contractor Vehicle Registration. Currently there is no requirement to register Contractor owned vehicles with the Provost Marshal or DES. However, all vehicles must be registered IAW current state requirements. In addition, the Contractor shall maintain a list of all Contractor-owned or operated vehicles and trailers operating on the Installa-tion at all times. The list may be used in case of emergency and/or another contingency.

Evidence of vehicle ownership and vehicle liability insurance must be presented upon request.

2.5.1.3.1 Contractor and Vendor Access. All privately-owned vehicles or motorcycles or Contractor or vendor-furnished vehicles and equipment must enter the Installation through the designated secure access control points (ACP). Under the present Installa-tion FPCON, vehicle and equipment operators and passengers must possess identifica-tion documents as required by Aberdeen Proving Ground DES to access the Installa-tion. Vehicle and equipment operators must also possess and be ready to show a valid state and/or commercial driver's license, current vehicle registration, and proof of state required minimum liability insurance. As determined by the Installation FPCON, an ele-vated FPCON may require additional security screening and/or limited Installation ac-cess. All vehicles must be registered IAW current state requirements in which they are registered.

2.5.1.3.2 Installation Access: All Contractor personnel, not possessing a Common Ac-cess Card (CAC) requesting access to Aberdeen Proving Ground must register under the AIE online to obtain APG North and South Visitor Pass https://pass.aie.army.mil/apg or enter through the designated Visitor Control Center (VCC) to obtain their visitors pass Visitor Information :: U.S. Army Aberdeen Proving Ground. Screening is performed uti-https://pass.aie.army.mil/apg https://home.army.mil/apg/about/visitor-information lizing National Crime Information Center (NCIC). All Contractor personnel will be re-quired to present a United States National or State issued identification that is capable of being scanned for valid entry. Contractor personnel will receive a visitor’s pass at the VCC with the length of access allowed. The maximum access length for visitor pass is one year. Once issued a valid visitor’s pass, Contractor personnel may enter any Manned Access Control Point/Gate. Contractor will provide a written document or email of all employees registered upon receiving Installation Access Passes. AIE pass must be obtained NLT 5 workdays of contract award. Follow-on renewals will be submitted to COR within 5 workdays. Contractor must also obtain APG North and South ATC Badge access for Controlled Areas, (see para. 2.5.1.5 Secure/Controlled Area). ATC Badge forms shall be obtained through the COR within 10 workdays of contract award, the contractor shall submit all forms for security badges for all employees that will be enter-ing post. ALC/Blossom Point access shall be requested through local ALC security of-fice, detailed instructions will be provided by the COR upon contract award. All Contrac-tor personnel and their vehicles, equipment, and packages are subject to inspection or examination (search) at entry/exit of Aberdeen Proving Ground, MD.

2.5.1.4 Physical Security. N/A

2.5.1.5 Secure/Controlled Area Access. Portions of the requirements under the con-tract may be performed in secure areas and all persons requiring access to a secure area will be escorted by the activity or Government personnel if an access badge is not issued. Availability of receiving an access badge is determined by a validated need identifying frequency, number of locations, and duration of visit. The COR shall coordi-nate the required request for secure/control area badges with the contractor. The Con-tractor is NOT authorized to take any pictures on any APG service jurisdiction areas.

Required access to any Restricted Area Ranges (ATC) will require an in person briefing scheduled by the COR. In the case of escort, forty-eight (48) hours advance notice to the activity shall be required except in emergency or urgent work. Contractor employees requiring access to secure areas shall be free of felony convictions, and prior Military Service Members shall have an honorable discharge (See DD Form 254, Department of Defense Contract Security Classification Specification).

2.5.1.6 Employee Terminations. (If applicable) When an employee is terminated from employment on the contract for any reason, the Contractor shall have an out-processing checklist that identifies the Government issued CAC card, Installation Access Badge/Pass has been turned over to the COR, and property items accounted for and back in proper custody. A signature shall be required on the checklist from the appropri-ate person acknowledging receipt of the items. Checklists shall be retained for the dura-tion of the contract.

2.5.1.7 Departing Employees. (If applicable) The Contractor shall ensure Contractor employees return security photographic identification cards, permits, CAC, GFP, keys, photo passes, range passes, sensor access (slide) cards and that access to the LAN email has been canceled. All out-processing Contractor employee CACs must be re-turned to the COR no later than close of business on the last workday. A formal termi-nation or departing memo must be submitted to the COR and security office with the re-quested items stating they have been collected.

2.5.1.8 Key Control. N/A

2.5.2 Security Training.

2.5.2.1 iWATCH Training. The COR shall brief the local iWATCH program (training standards provided by the RA’s Anti-Terrorism Officer (ATO)) to all the Contractor’s em-ployees and associated Subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR/ACOR. The Contractor shall complete the training within thirty (30) calendar days of contract award and within five (5) calendar days of new employees.

2.5.2.2 Anti-Terrorism (AT) Level 1 Awareness Training. N/A

2.5.2.3 Operational Security (OPSEC) Awareness Training. IAW AR 530-1, Operations Security, Contractor employees shall complete Level I OPSEC Awareness training within thirty (30) calendar days of contract award and send to the COR via both elec-tronic and paper copies. All Contractor personnel shall complete Level I OPSEC Aware-ness training annually. Level I OPSEC training shall be provided by the COR.

2.5.3 Safety. The Contractor shall safeguard and maintain all Government and Con-tractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Pro-gram. All Contractor employees shall wear a reflective vest or suitable substitute while working during darkness hours. Contractor shall be responsible for any injury to any Contractor’s representative, or others, as well as for any damage to any personal or public property that occurs during the performance of this contract that is caused by the Contractor’s fault or negligence.

2.5.3.1 Safety Plan. N/A

2.5.3.2 Occupational Safety and Health Administration (OSHA). The Contractor shall comply with the OSHA standards. The Contractor shall comply with all applicable Fed-eral, State, and Local Laws, Regulations, and Directives. If the Contractor fails or re-fuses to comply promptly with safety requirements, the Government may issue an order stopping all or part of the work until satisfactory corrective action has been taken. No part of the time lost due to any such order shall be made the subject of claim for exten-sion of time or for excess costs or damages to/by the Contractor. The Contractor shall be responsible for enforcement of all safety requirements by the Contractor and his Subcontractors/teaming partners and/or joint venture partners.

2.5.3.3 Hot Work Permit. N/A

2.5.4 Training, Physical Requirements, or other Expertise Required.

2.5.4.1 Certification and Licensure. N/A

2.5.5 Environmental Requirements.

2.5.5.1 Green Procurement. Section 6002 of the Resource Conservation and Recov-ery Act of 1976 (RCRA) requires the use of recycled and recovered products identified in the EPA’s Comprehensive Procurement Guidelines.

2.5.5.2 Environmental Compliance. The Contractor shall comply with all Federal, State, Local, and Installation Environmental Laws, Rules, Plans, and Policies.

2.5.5.3 Spill Plan. N/A

2.5.6 Contingency Plans.

2.5.6.1 General. N/A

2.5.6.2 Mobilization Contingency Plan. N/A

2.5.6.3 Disaster Contingency Plan. This plan shall establish procedures, identify per-sonnel, document essential PWS disaster services and identify the means of maintain-ing essential PWS services during disasters. Disaster means natural disaster (e.g., earthquake, major storm, flash flood, or hurricane), utility outage, terrorist attack or other special circumstances identified by the Government. The Contractor shall submit a Dis-aster Contingency Plan within thirty (30) days of contract award.

2.5.6.4 Labor Dispute Contingency Plan. N/A

2.5.6.5 Plan Updates. N/A

3.0 Performance Requirements and Standards.

3.1 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs).

3.2 Quality Assurance (QA). The Government will evaluate the Contractor’s perfor-mance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). QASPs are considered to be "living documents," dynamic, adaptable, and sub-ject to modification based on Contractor performance surveillance results. The QASP is not part of the PWS and will not be issued with the solicitation. The QASP focuses on the procedures and processes the Government will implement to assure the Contractor is performing IAW the performance standards within the PWS. The Government plan defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the Performance Requirements Summary (PRS). The Government retains the right to evaluate all services required by the con-tract. The Government will perform inspections and tests in a manner that will not un-duly delay the work. If any of the services performed do not conform to contract re-quirements, the Contractor shall perform the services again at no additional cost to the Government.

3.3 Quality Control Plan (QCP). Quality control is the responsibility of the Contractor.

The Contractor shall develop, implement, and maintain an effective quality control pro-gram which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify and prevent the recurrence of defective services. The Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The QCP shall be constructed in such a manner that each SERVICE can be extracted and used for that function only and not contain extraneous information. The Contractor's QCP shall in-clude a separate section, which addresses the Contractor's method of managing quality of work. The QCP shall include a description of the inspection system to address ser-vices listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a de-scription of the Contractor’s inspection system to include specifics as to areas to be in-spected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the Contractor’s inspectors. No lead person or first line supervisor shall be considered a Quality Control Inspector. The Contractor shall de-velop, maintain, and submit a QCP to the KO for acceptance within thirty (30) calendar days after the contract is awarded. The Contractor shall submit any proposed changes in the QCP to the KO for written approval five (5) working days prior to implementation.

3.4 Quality Control Files. The Contractor shall maintain files of all inspections or tests conducted by the Contractor, to include any corrective actions taken. These files shall be subject to Government review at the COR’s discretion during the contract term, to in-clude any extensions of contract term. The Quality Control Files will be the property of the Government and shall be turned over to the Government upon completion or termi-nation of the contract.

3.5 Customer Feedback Program. The Contractor shall establish and operate a cus-tomer feedback program as part of the QCP. Performance Requirements Summary (PRS) Matrix.

4.0 Performance Requirements Summary (PRS) Matrix.

The contractor supply requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresh-olds are critical to mission success.

Required Services (Tasks)

PWS Para-graph Num-ber

Performance Standard

Maximum Allowable Degree of Deviation from Requirement

(AQL Level)

Method of Surveillance

Incentive (Positive and/or Nega-tive) (Impact on Contractor Payments)

# 1.

Deliver Water to identified locations

IAW TE-3

5.1.4 & 5.2.3

Resupply empty bottles with same amount of full bottles

No more than 15 vali-dated customer com-plaints per service year

Periodic In-spection

Validated Cus-tomer Complaint

Monthly Invoice and Tickets

Non-conform-ing services will result in Non- Conforming Reports issued to Contractor and potential negative CPARS report.

Trends above allowable AQL shall result in reductions of $50 per defect

#2.

Monthly Delivery Tickets and Invoices

5.2.4.1 & 5.2.6

Provide docu-ments NLT 5 workdays after last workday of each month

Zero Deviation from performance standard

Monthly Re-view

Non-conform-ing services will result in Non- Conforming Reports issued to Contractor and potential negative CPARS report.

#3.

Inoperable & Lifecy-cle Replacement of Coolers

5.2.5

Inoperable re-placed within 1 calendar week Lifecycle re-placements with 60 calen-dar days of end date

Zero Deviation from performance standard Spot Inspection

Non-conform-ing services will result in Non- Conforming Reports issued to Contractor and potential negative CPARS report.

#4.

Disposition of Equip-ment (Coolers & Bot-tles)

5.2.5.2

Repossessed by the Contrac-tor within ten

(10) workdays of contract ter-mination.

Zero Deviation from performance standard Spot Inspection

Non-conform-ing services will result in Non- Conforming Reports issued to Contractor and potential negative CPARS report.

5.0 Common Levels of Service (Supply).

The Contractor shall provide overall management, supervision, personnel, labor, gener-alized or specialized equipment necessary to maintain, repair, operate, and perform all the SUPPLY functions of the Base Operations specified below. This shall be done IAW all the Terms, Conditions, General and Special Provisions, Specifications, Drawings, At-tachments, and Exhibits contained herein or incorporated by reference.

The Contractor shall ensure that all work meets or exceeds the specifications for the listed Service.

5.1 Description of Services: The Contractor shall provide fresh, potable drinking wa-ter from a source that meets all commercial, as well as Maryland EPA, FDA, and De-fense Health Agency Public Health Command regulations for drinking water.

5.1.1 Water is defined as fresh, potable drinking water that is colorless, odorless, and tasteless.

5.1.2 The cost shall include all labor, materials, facilities, and equipment necessary for the delivery of potable water to designated locations as requirement listed in TE-2.

5.1.3 The receipt, handling, storage, and delivery of potable water by the Contractor to designated locations shall be carried out under completely sanitary conditions.

5.1.4 The contractor shall be required to deliver the bottled water to both the Aberdeen (APG North), Edgewood (APG South), and Adelphi Laboratory Center (Adelphi) areas of Aberdeen Proving Ground, Maryland. APG supply area maps will be provided upon contract award. Contractor shall be required to sign a Distribution Restriction Statement.

5.1.5 The source of potable water (not distributor) must be accredited and approved under the Defense Health Agency Public Health. The Worldwide Directory of Sanitarily Approved Food Establishments for Armed Forces Procurement is located at the follow-ing website: Worldwide Directory of Sanitarily Approved Food Establishments for Armed Forces Procurement - Defense Centers for Public Health - Aberdeen (army.mil) The Contractor shall provide the Contracting Officer (KO) the established water company name, address, and bottled water source product code within ten (10) workdays of con-tract start date to verify DHA-PH compliance.

5.1.6 The government estimates the annual quantity of (5) gallon water bottles to be approximately 3,600 with an estimated 14 locations.

5.1.7 The quantities listed in the TE-2 for the Base Year and all Option years are esti-mations of the quantities the Government may order during the active ordering period. It

Service Service Title Annex No.

N/A Bottled Water Supply N/A https://phc.amedd.army.mil/topics/foodwater/ca/Pages/DoDApprovedFoodSources.aspx https://phc.amedd.army.mil/topics/foodwater/ca/Pages/DoDApprovedFoodSources.aspx is not the intent of the Government to order all the quantities at one time; quantities will fluctuate throughout the duration of the contract. The Government withholds the right to increase or decrease bottled water quantities and dispensing units based on mission re-quirements of the Government. Only the COR may authorize increase and/or decrease quantities, no other Government personnel have authority to order water under this con-tract.

5.1.8 The Contractor shall provide a delivery schedule to the COR for each account under the contract within 30 calendar days of contract award and 5 workdays for new/updated accounts.

5.1.9 The Contractor shall provide an Annual Water Quality Report to the COR via email; first report shall be provided within sixty (60) days of contract awarding. Subse-quent annual reports shall be provided the first calendar month of the year.

5.1.10 The Government may fund the Contract incrementally throughout the PoP.

5.2 Scope:

5.2.1 Containers: Five (5) gallon capacity bottled water containers shall be of a non-shatter type plastic material and have a sanitized bottle neck seal on the bottle prior to delivery and function with a standard water cooler dispensing unit designed for five (5) gallon bottles.

5.2.2 All provided water containers (5 Gallon, 1 Gallon, and .5 Liter) shall be certified as Bisphenol-A free (BPA), if available. All delivered water shall be Natural Spring wa-ter; purified water is not acceptable. No inferior priced Natural Spring Water shall be substituted if the agreed Brand of Neural Spring water is not available; only an equal or superior brand priced product shall be provided at the agreed contract FFP.

5.2.3 Deliveries: The contractor shall deliver non-emergency bottled water on a recur-ring schedule consisting of bimonthly and/or monthly deliveries. Water deliveries shall be scheduled on Monday through Thursday, no Federal Holidays nor Friday, unless ap-proved by the COR. After the first delivery, subsequent deliveries for each location shall be a one-for-one exchange of empty bottles for full bottles. Example, if the customer places five empty bottles out for pickup, the vendor shall drop off five full bottles. Only the COR may request additional bottles be delivered. Unless a modification to the deliv-ery order is issued by the Contracting Officer, at no time shall the vendor, during any one month, deliver more than the monthly quantity indicated in the TE-2.

5.2.3.1 Delivery schedules shall specify specific Month and Day of projected deliveries.

Delivery schedules shall be projected at a minimum of every three (3) months. The schedules will be provided to the COR via email 30 days prior to the delivery start Month. The Contractor shall NOT make any delivery arrangements with personnel at the receiving locations; the COR is the Point of Contact (POC) for all scheduling and ad-ditional request outside normal delivery quantities.

5.2.3.2 Emergency Deliveries: Per para 2.1.11.1.1, The Contractor shall have designed representative available 24 hours per day, 7 days per week, 365 days a year (24/7/365) to support the requirement for emergency water request. The Contractor shall provide a 24-hour emergency phone number that shall have at a minimum, a recording identifying the Contractor’s point of contact in cases of emergency. Emergency situations may in-clude, water or utility outages, natural disasters, or any other unexpected occurrence that impacts the Government’s daily mission. The Contractor shall provide and deliver to the location specified in a delivery order an emergency water supply within 24 hours of notification by the Government. Emergency Water supplies shall be available in .5-liter bottles (16.9oz-24 ct.), one (1) gallon capacities, and 5-gallon containers.

5.2.3.3 The Government is unable to accurately forecast the amounts of emergency wa-ter required under this contract. The quantities provided in the TE-2 are estimates only.

Quantities will depend on the severity and duration of the emergency.

5.2.4 Documentation: The Contractor shall annotate the quantity of full bottles deliv-ered and empty bottles retrieved at each account/location and provide a signature on the customers accountability spreadsheet (TE-3).

5.2.4.1 The Contractor shall provide the COR a ticket for each delivery per account/lo-cation. The delivery ticket, at a minimum, shall display the location/account number, de-livery date, quantity of bottles delivered/returned, quantity of rental coolers, delivery driver, and the signature of the customer accepting the delivery. All delivery tickets shall be consolidated monthly, documented on a Microsoft application, (Word, Excel, PDF) and provided to the government for review, prior to invoicing. The Contracting Officer Representative (COR) reserves the right to review delivery tickets at any time during the contract PoP.

5.2.5 Equipment: Water dispensing units (Hot and Cold functions) will be required upon initial delivery for each location and quantity as indicated in the TE-2; quantities may increase or decrease upon the needs of the customer. Only the COR may increase and/or decrease quantity of dispensing units after initial delivery, no other Government personnel have authority to order water under this contract. Water dispensing units must be bottom loading units and have a maximum lifecycle replacement of five (5) years. Defective dispensing and lifecycle units will be replaced by the Contractor at NO cost to the government.