Attachment 1- Performance work statement.docx

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Janitorial Service Federal contract opportunity
Solicitation number
W50S6S-20-Q-6002
Issued by
Department of the Army Arizona Army National Guard

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W50S6S-20-Q-6002 - Combined Synopsis.docx DOCX document
Attachment 2- Past Performance Questionnaire.pdf PDF
Attachment 4 -DOL SCA WD.pdf PDF
Attachment 3- Reference_List.docx DOCX document

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PERFORMANCE WORK STATEMENT (PWS)

162WG Arizona Air National Guard 148th Training Program, Tucson ANGB AZ

1. DESCRIPTION OF SERVICES

1.1. Description of Services: The contractor shall provide all personnel, equipment, tools, materials, supervision, transportation, and other items and services necessary to provide housekeeping services at the Arizona Air National Guard, 148th Training Program, located in Building 41-T on Tucson Air National Guard Base, AZ. This contract shall cover one base year plus two option years.

1.2Compliance with applicable Federal, State, and Local Requirements. In performing work under this contract, the Contractor shall comply with all relevant Federal, State, and Local statutes, ordinances, laws, and regulations.
1.3Buildings/Areas Covered. The following buildings/areas are covered by this contract;
1.3.1Building 41T. This contract supports Janitorial Service for restrooms, entry and hallways. (9,688 sq. ft.)

2.0 PERSONNEL

2.1 Contract Manager. The Contractor shall provide a contract manager who shall be the point of contact during the performance of work. The name of this person and alternate(s) who can act for the Contractor when the manager is absent shall be designated in writing to the Contracting Officer.

2.1.1The Contract Manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operations of this contract.
2.1.2The Contract Manager or alternate shall be available during normal duty hours, and must be prepared to meet on the installation with Government personnel designated by the Contracting Officer to discuss problem areas.
2.1.3The Contract Manager or alternate must be able to read, write, speak, and understand the English language.
2.2Appearance. Contractor personnel shall present a neat appearance and be easily recognized. This may be accomplished by wearing distinctive clothing bearing the name of the company or wearing name badges, which contain the company name and employee name.

2.3 Security Requirements

2.3.1 Operation Security (OPSEC). All contractor employees, to include subcontractor employees, requiring access to US Government installations, facilities, controlled access areas, and government information shall receive OPSEC training within 5 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. OPSEC training may be accomplished by the installation OPSEC Signature Management Officer (SMO), the OPSEC Planner, or an OPSEC Coordinator designated by the SMO; OPSEC training can also be accomplished by the contract/subcontract employees via the OPSE-1301 CBT located on the IAD IOSS website. Tracking for each contractor or subcontractor employee is the responsibility of the COR. The COR will work with the OPSEC SMO to train contract and/or subcontract employees.

2.3.2 For Official Use Only (FOUO). The contractor shall comply with DoDD 5400.07, Chapter 4, DoD Freedom of Information Act (FOIA) Program requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material. FOUO or FOIA material discovered by the contractor or contractor employees shall not be retained by the contractor and surrendered immediately to an appropriate Government authority.

2.3.3 The contractor shall comply with DoDD 5400.07, Chapter 4, DoD Freedom of Information Act (FOIA) Program requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material. FOUO or FOIA material discovered by the contractor or contractor employees shall not be retained by the contractor and surrendered immediately to an appropriate Government authority.
2.3.4 Base Access. The contractor shall obtain personal identification passes for all employees and vehiclepasses for all contractor and personal vehicles requiring entry onto the base. The vendor shall provide therequired information on all employees performing work on the base in order to accomplish the backgroundchecks and establishment of the Entry Authorization List (CEAL). The specific forms and instructions willbe provided after award. Employee information shall be provided to the Contracting Officer orContracting Officer Representative (COR) no later than 8 days prior to the date when access isrequired. Security Forces will verify each individual for access eligibility and reserves the right to denyaccess to the base for anyemployee. Once the EAL is approved it can be maintained for up to 6 monthsproviding there are no changes. Vehicle registration, proof of insurance and a valid driver’s licensemust be presented for all vehicles to be registered.
2.3.5 Pass and Identification Items. The contractor shall ensure the pass and identification items required for contract performance are obtained for employees and non-Government owned vehicles.
2.3.6 Retrieving Identification Media. The contractor shall retrieve all identification media, including vehiclepasses from employees who depart for any reason before the contract expires; e.g. terminated for cause,retirement, etc. The contractor shall notify the Contracting Officer in writing when an employee departs,and return the employee’s identification to the office that issued it.
2.3.7 Traffic Laws. Contractor employees shall comply with all 162nd Wing traffic regulations andstate traffic laws. Contractor employees are subject to random vehicle speed control checks. Failure toadhere to base traffic regulations may result in the loss of base driving privileges, debarment from the base, or other administrative action. The use of cell phones is strictly prohibited while driving on 162nd Wing, unless the phone is hands free. Seat belt use is mandatory for all drivers and passengers of vehicles.
2.3.8 Random Personnel and Vehicle Searches. Contractor employees are subject to random personnel andvehicle searches. If contractor personnel refuse to be searched, they will be denied entry to the base, andmay result in loss of base driving privileges, debarment from the base, or other administrative action.
2.3.9. Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons,firearms, or ammunition on themselves or within their contractor owned vehicle or privately owned vehiclewhile on 162nd Wing.
2.3.10. For Official Use Only (FOUO). The contractor shall comply with DoDD 5400.07, Chapter 4, DoDFreedom of Information Act (FOIA) Program requirements. This regulation sets policy and procedures forthe disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUOmaterial. FOUO or FOIA material discovered by the contractor or contractor employees shall not beretained by the contractor and surrendered immediately to an appropriate Government authority.
2.3.11. Reporting Requirements. Contractor employees shall immediately report to an appropriate Governmentauthority any information or circumstances of which they are aware that may pose a threat to the security ofDepartment of Defense personnel, contractor personnel, resources, and classified or unclassified defenseinformation.
2.3.12. Physical Security. Contractor employees are responsible for safeguarding all Government property andcontrolled forms provided for the contractor’s use. At the end of each work period, all Governmentfacilities, equipment, and materials shall be secured.
2.3.13. Photos. The contractor is not permitted at any time to take photos of the base installation withoutpermission.

2.4 Safety.

2.4.1 General. The contractor shall comply with all applicable laws and safety regulations. Compliance withOSHA and other applicable laws and regulations for the protection of employees is exclusively theobligation of the contractor, and the Government will assume no liability or responsibility for thecontractor’s compliance or non-compliance with such responsibilities. The contractor shall provide allpersonal protective clothing and equipment for contractor employees.
2.4.2 Fire Prevention and Safety Standards. Contractor employees shall comply with the Occupational Safetyand Health Act (OSHA), 162nd Wing Fire Protection Program, Air Force Occupational Safety, andthe Fire Prevention and Health Program.
2.4.3 Hazardous Materials (HAZMAT). The contractor shall manage, handle, transport and store in accordancewith the Resource Conservation and Recovery Act, 40 CFR 260-265, Protection of Environment, applicableState statutes and regulations, and the 162nd Wing Hazardous Waste Management Plan. Any wastethat is generated will require coordination with the Environmental Office for storage and disposal.Hazardous waste generated on base shall not be removed by the contractor without prior approval.
2.4.4 Processing HAZMAT for Use on 162nd Wing. The contractor shall not bring or use any type ofHAZMAT on 162nd Wing, until the HAZMAT has been approved by the Hazardous MaterialsManagement Team Functional (Environmental and Bioenvironmental). Upon contract award, thecontractor shall submit Safety and Data Sheets (SDS) to the Contracting Officer Representative for allHAZMAT the contractor intends to use on 162nd Wing.
2.4.5 Smoking in AF Facilities. Contractors are advised that the Air Force has placed restrictions on thesmoking of tobacco products in Air Force facilities. AFI 40-102, Tobacco Use in the Air Force, outlinesthe procedures used by the commander to control smoking in our facilities. Contractor employees andvisitors are subject to the same restrictions as the COR. Smoking is permitted only in designated smokingareas.
2.4.6 Illegal Substances. Illegal substance possession and/or use will not be tolerated on any militaryInstallation, including 162nd Wing. The contractor shall ensure that contractor employees whohave base access do not possess and/or use illegal substances. All contractors and subcontractors arerequired to adhere to all local, state and federal laws concerning possession and/or use of illegal substances.Contractors found to be in possession of illegal substances will be barred from the installation and subjectto arrest and prosecution by local authorities.

2.5 Man-Power Reporting. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Air Force collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at http://www.ecmra.mil/. The applicable Department of Defense Activity Address Code (DoDAAC) for this contract is FA6022. The applicable Unit Identification Code (UIC) is FF7FN0.

2.6 Conflict of Interest. The contractor shall not employ any individual who is an employee of the United States Government if the employment of that individual would create a conflict of interest, nor shall the contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval of the employment in accordance with Department of Defense Directive (DODD) 5500-7, Standards of Conduct. In addition, the contractor shall not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to the policies contained in AFI 64-106, Air Force Industrial Labor Relations Activities.

3.0 CLEANING TASKS

3.1Low Dusting. After dusting, no dust, lint, litter, or dry soil shall remain on the horizontal surfaces of desks, chairs, file cabinets, or other types of office furniture and equipment nor on horizontal ledges (to include the top of modular walls), window sills, hand rails, etc., to a line 7’-0” above the floor level. Typewriters, business machines, computers, and equipment of similar nature shall not be dusted.
3.2Trash Removal. All wastebaskets and other trash containers within the area covered shall be emptied, and returned to their initial location. Boxes, cans and papers, placed near a trash receptacle and marked “TRASH” shall be removed. Any obviously soiled or torn plastic trash receptacle liners in such receptacles shall be replaced. Trash shall be disposed of in plastic bags secured with bag ties. The Contractor shall pick up any trash that may fall onto the facility or grounds during the removal of such collected trash. The trash shall be deposited in the nearest outside trash collection point.
3.3Mop Floors. All accessible solid floor areas shall be mopped. Chairs, trash receptacles, and easily movable items shall be moved and replaced after mopping. After mopping, the floor shall have a uniform appearance, with no streaks, swirl marks, detergent residue, or any evidence of soil, stains, film, debris or standing water. There shall be no splash marks or mop streaks on furniture, walls, baseboard, etc., or mop strands remaining in the area. DO NOT mop wood or carpeted floors.
3.4Sweep Floors. After the floor has been swept, the entire floor surface, including corners and abutments, shall be free of litter, dust, and foreign debris. Chairs, trash receptacles, and easily movable items shall be removed and replaced after sweeping.
3.5Floor Maintenance. Areas accessible to floor machines shall receive floor maintenance. After receiving floor maintenance floors shall have a uniform appearance, and be free of scuffmarks, heal marks, and other stains and discoloration. All floor maintenance solutions shall be removed from baseboards, furniture, trash receptacles, etc. Chairs, trash receptacles and easily movable items shall be moved to allow maintenance underneath. Any items moved shall be returned to their proper position when operations have been completed. Floor maintenance includes the techniques of dry buffing, spray buffing, stripping, and waxing as required to achieve the above stated results. The techniques used depend upon the materials, equipment, and personnel used to do the job. The Contractor needs to apply the techniques to the affected areas, as required, not necessarily to the entire floor to return the floor to the expected standard.
3.6Carpet Cleaning. All carpeted areas shall be vacuumed to remove soil/grit and to restore resiliency of the carpet pile. All soil/grit underneath movable carpets/rugs shall be removed and the movable carpets shall be returned to their original locations. Carpet cleaning to include carpet shampooing and/or hot water extraction methods within two (2) months of contract award, then another shampooing and/or extraction no more than six (6) months later and twice per year thereafter.
3.7Restrooms. Tasks include descaling of toilet bowls and urinals; disinfecting all surfaces of partitions, stall doors, and wall areas adjacent to wall mounted lavatories, urinals, and toilets; cleaning of mirrors; removal of trash; sweep and mop floors; low dusting; and restocking of supplies as required. To clean bidets, use mild detergent and a damp cleaning cloth. Wipe over the bidet and air dry. Do not use powdered cleansers. All areas will be disinfected with germicidal detergent.
3.8Glass Cleaning: Interior, Exterior. After glass cleaning there shall be no traces of film, dirt, smudges, water, or other foreign matter. Exterior windows shall be washed, inside and outside, within two (2) weeks after award and every three (3) months thereafter.

3.9 Vacuum: All areas accessible to vacuum cleaner shall be vacuumed. Light movement of chairs and trash cans may be necessary to access floors. Caution shall be given to bumping CPUs, furniture, etc.

4.0 SCHEDULE OF TASKS

4.1 Period of Service and Hours of Operation. Service is to be performed between 08:00 a.m. and 12:00 p.m. in accordance with the table below. When a holiday falls on the day of service, a normal workday prior to, or after said day, will be the service date. No buildings will be cleaned on SDOs without proper escort. The following Federal legal holidays are observed by this base.

Federal Holidays Observed
SDO Schedule 2020
New Year’s Day
13, 27 Jan
Martin Luther King Day
10, 21 Feb
Presidents Day
13, 23 Mar
Memorial Day
6, 20 Apr
Independence Day
4, 22 May
Labor Day
1, 8 Jun
Columbus Day
2,17,27 Jul
Veterans Day
3, 17 Aug
Thanksgiving Day
4, 14 Sep
Christmas Day
5,19, 30 Oct

10, 27 Nov

7, 24 Dec

4.2Areas Included for Cleaning. The following areas within each building are included:
4.2.1Building 41T: Trailer Building to include bathroom, entry and hallway (9,688 sq. ft.)

4.3 Cleaning Tasks. The following is included:

Cleaning Tasks
Building 41T
Frequency
Daily
Removal of Trash
Yes
Low Dusting
Yes
Windows
Quarterly
All carpeted floors shall be vacuumed
Yes
Sweeping of floors
Yes
All hard surfaced floors shall be mopped
Weekly or

as required

Floor maintenance
Monthly or

as required

Rest Room
Yes
4.4Access to Cipher Locked Areas. The Contractor will require an escort when within all areas behind cipher locked doors in Building 41T. The Government will provide the escort.
4.5Supplies. The COR/QAE (see below) will be responsible for the control of the Bathroom Supply Inventory (See 5.7).

5.0 INSPECTION/ACCEPTANCE

5.1Standards of Performance. The Contractor’s performance will be determined satisfactory when the task meets or exceeds the standards described herein. Should the services provided not conform to the contract requirements, the Government may require the Contractor to perform the services again in conformity with contract requirements, at no increase in contract amount. When defects in services cannot be corrected by re-performance, the Government may:
(1)Require the Contractor to take necessary action to ensure that future performance conforms to the contract requirements, and;
(2)Reduce the contract price to reflect the reduced value of the services performed.

If the Contractor fails to promptly perform the services again or to take the necessary action to ensure future performance in conformity with contract requirements, the Government may:

(1)By contract or otherwise, perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service, or;
(2)Terminate the contract for default.
5.2Quality Control. The Contractor shall establish and maintain a complete Quality Control Plan to assure the requirements of the contract are provided as specified. Updated copies must be provided to the Contracting Officer as changes are incorporated. The plan shall describe the method(s) for identifying the quality of service performed before the level of performance becomes unacceptable.
5.3Quality Assurance Surveillance Plan. The Government shall appoint in writing a Contracting Officer’s Representative (COR) or Quality Assurance Evaluator (QAE). The Government will evaluate the Contractor’s performance in accordance with local procedures and will record all surveillance observations. Customer complaints shall be the initial indicator of unsatisfactory performance. When the COR concurs with a customer complaint, the Contractor’s representative will initial the observation.
5.4Performance Evaluation Meetings. The Contract Manager may be required to meet with the Contracting Officer’s Representative (COR) or Quality Assurance Evaluator (QAE) and the Contracting Officer periodically to discuss the performance on this contract.
5.5Conservation of Utilities. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions which preclude the waste of utilities, including:
5.5.1Lighting shall be used only in areas where and when work is actually being performed.
5.5.2Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by the workers.
5.5.3Water faucets or valves shall be turned off when not in use.
5.6Contractor Furnished Items and Services. The Contractor shall furnish all personnel, equipment, tools, transportation, materials, supervision, and other items and services necessary to perform the custodial services described in this contract. Contractor shall submit cleaning products they will use.
5.7Bathroom Supply Inventory. The Government will provide expendable supplies such as: toilet paper, paper towels, trash bags, hand soap. Should these supplies not be available to the Contractor on any occasion, the Contractor shall be relieved of responsibility to service that item as required by definition until such time as the item is furnished.
5.8Points of Contact.

SSgt Israel Romero 520-295-7607 Lt Col Waterbury 520-295-7601

Performance Threshold Matrix/Checklist 148th Training Program Janitorial Service Contract

Deliverable
Paragraph
Performance Standard
Acceptable Quality Level (AQL)
Surveillance Method
Low Dusting
3.1
90% of all dust, lint, litter, or dry soil shall be removed from horizontal surfaces of desks, chairs, file cabinets, or other types of office furniture and equipment and on horizontal ledges, window sills, hand rails, etc., to a line 7’-0” above the floor level.
Maximum allowable deviation from the Performance Standard is 10%
Monthly Inspection
Trash Removal
3.2
90% of all wastebaskets, cigarette butt receptacles, (ash trays, butt cans, etc.), and other trash containers within the area covered shall be emptied, and returned to their initial location. Boxes, cans and papers, placed near a trash receptacle and marked “TRASH” shall be removed. Any obviously soiled or torn plastic trash receptacle liners in such receptacles shall be replaced. Trash shall be disposed of in plastic bags secured with bag ties. The Contractor shall pick up any trash that may fall onto the facility or grounds during the removal of such collected trash. The trash shall be deposited in the nearest outside trash collection point.
Maximum allowable deviation from the Performance Standard is 10%
Monthly Inspection
Mop Floors
3.3
90% of all accessible solid floor areas shall be mopped. Chairs, trash receptacles, and easily movable items shall be moved and replaced after mopping. After mopping, the floor shall have a uniform appearance, with no streaks, swirl marks, detergent residue, or any evidence of soil, stains, film, debris or standing water. There shall be no splash marks or mop streaks on furniture, walls, baseboard, etc., or mop strands remaining in the area. DO NOT mop wood or carpeted floors.
Maximum allowable deviation from the Performance Standard is 10%
Monthly Inspection
Sweep Floors
3.4
90% of the swept floor surface, including corners and abutments, shall be free of litter, dust, and foreign debris. Chairs, trash receptacles, and easily movable items shall be removed and replaced after sweeping.
Maximum allowable deviation from the Performance Standard is 10%
Monthly Inspection
Floor Maintenance
3.5
90% of areas accessible to floor machines shall receive floor maintenance. After receiving floor maintenance floors shall have a uniform appearance, and be free of scuffmarks, heal marks, and other stains and discoloration. All floor maintenance solutions shall be removed from baseboards, furniture, trash receptacles, etc. Chairs, trash receptacles and easily movable items shall be moved to allow maintenance underneath. Any items moved shall be returned to their proper position when operations have been completed. Floor maintenance includes the techniques of dry buffing, spray buffing, stripping, and waxing as required to achieve the above stated results. The techniques used depend upon the materials, equipment, and personnel used to do the job. The Contractor needs to apply the techniques to the affected areas, as required, not necessarily to the entire floor to return the floor to the expected standard.
Maximum allowable deviation from the Performance Standard is 10%
Monthly Inspection
Carpet Cleaning
3.6
90% of all carpeted areas shall be vacuumed to remove soil/grit and to restore resiliency of the carpet pile. All soil/grit underneath movable carpets/rugs shall be removed and the movable carpets shall be returned to their original locations. Bi-annual carpet shampooing accomplished on all carpeted areas.
Maximum allowable deviation from the Performance Standard is 10%
Monthly Inspection
Rest Rooms
3.7
Tasks include descaling to 90 % of toilet bowls and urinals, disinfecting all surfaces of partitions, stall doors, and wall areas adjacent to wall mounted lavatories, urinals, and toilets. Cleaning of mirrors, removal of trash, sweep and mop floors, low dusting, and restocking of supplies as required. Clean bidets with mild detergent, damp cloth and air dry. All areas will be disinfected with germicidal detergent. Disinfect all surfaces of showers to include floors, walls, doors, and associated hardware.
Maximum allowable deviation from the Performance Standard is 10%
Monthly Inspection
Glass Cleaning
3.8
90% of glass will be clean of film, dirt, smudges, water, or other foreign matter.
Maximum allowable deviation from the Performance Standard is 10%
Quarterly Inspection

(End of PWS)

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