W15QKN-18-R-1069.pdf

SEE ADDENDUM

(No Collect Calls)

W15QKN18R1069 17-Jul-2018

b. TELEPHONE NUMBER

609-562-6462

8. OFFER DUE DATE/LOCAL TIME

02:00 PM 26 Jul 2018

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W15QKN9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

KARYN A. BOHLI

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

US ARMY CONTRACTING COMMAND

5418 S. SCOTT PLAZA

JOINT BASE MDL NJ 08640

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W16JGT 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

W4LK USAG FORT HAMILTON

W4LK USAG FORT HAMILTON

DIR OF LOGISTIC PROPERTY BOOK OFF

BLDG 125 GRIMES ROAD NORTH

BROOKLYN NY 11252-1800

TEL: 609-562-3689 FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$11,000,000

NAICS:

624190

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF74

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W15QKN18R1069

Section SF 30 - BLOCK 14 CONTINUATION PAGE

INSTRUCTIONS TO OFFERORS

THIS SOLICITATION IS SET ASIDE 100% FOR SMALL BUSINESS

1. This solicitation is for the procurement of services to provide an Employee Assistance Program (EAP) for Military Personnel, their families and DA Civilians stationed and assigned to United States Army Garrison (USAG) Fort Hamilton, New York. This EAP shall provide group training and individual counseling regarding personal and job related matters in accordance with the attached Performance Work Statement (PWS) and conditions set forth in this solicitation.

2. The period of performance for this effort shall be one twelve-month base period with three twelve-month option periods from date of contract award. Contractor performance shall mainly be performed at the contractor’s facilities, however, the nature of services to be provided requires that some services shall be performed at USAG Fort Hamilton on an as needed basis per the performance work statement.

3. The North American Industry Classification System (NAICS) Code for this acquisition is 624190 – Other Individual & Family Services, Size Standard $11 Million

4. The offeror must be registered/active status in the System for Award Management (SAM) in order to be eligible for award. For more information or registration instructions, visit http://www.sam.gov

5. Questions regarding this soliciation are encouraged. All questions regarding this effort shall be emailed to the contract specialist, Karyn Bohli at Karyn.a.bohli.civ@mail.mil and shall CC the contracting officer, Torrence Trappier at Torrence.trappier.civ@mail.mil.

6. All quotes in response to this solicitation shall be emailed to the contract specialist, Karyn Bohli at Karyn.a.bohli.civ@mail.mil and shall CC the contracting officer, Torrence Trappier at Torrence.trappier.civ@mail.mil . All quotes in response to this solicitation are due to the contracting specialist July 26, 2018 at 2:00 PM EST.

7. CONTRACTOR QUOTES & SUBMITTALS IN RESPONSE TO THIS SOLICITATION SHALL

INCLUDE THE FOLLOWING:

PRICING:

Unit and extended (total) pricing for all base and option year contract line item numbers (CLINs) found in the SF 1449 continuation sheet, of this solicitation.

Offerors shall note that CLINs / SLINs 0003, 000301, 1003, 100301, 2003, 200301, 3001, and 300301 are not separately priced (NSP).

Proposals shall include unit prices for each line item listed and an extended (total) price. If there is no charge for a CLIN, enter “no charge” or “NC”.

ALL CLINS ARE FIRM FIXED PRICE FOR THIS EFFORT

TECHNICAL:

Contractors shall include a technical proposal which shall be no more than six (6) pages detailing the contractor’s capability to perform the work required under section 4 of the performance work statement and meeting the requirements of this solicitation.Contractor's technical proposal must address each of the following subsections per the PWS:

4.1 Clinical Services

4.2 Utilization Reporting

4.3 Correspondence

4.4 Records

4.5 Confidentiality

4.6 Training

4.7 Contractor Manpower Reportin

Proposals must contain supporting rationale for any statements relating to proposed performance.

Offerors are responsible for including sufficient details to permit a complete and accurate evaluation of each proposal. Proprietary information shall be clearly marked.

Contractors shall include evidence of the required certifications and education requirements found in paragraph 1.9 of the attached PWS. Contractor shall provide evidence that employees performing work under this contract meet the requirements listed in Paragraph 1.9.1 of the attached PWS. This evidence shall include but is not limited to: a resume, education history, and years of relative experience. The page count for these items will not count towards the page limit of the technical proposal required above.

Contractor shall provide a Quality Assurance Plan in accordance with paragraph 1.5 of the attached PWS and Exhibit A Data Item A001 at attachment 1. The page count for the quality assurance plan will not count towards the page limit of the offeror's technical proposal required above.

Contractors shall include the following with their technical submission:

o CAGE: ________________ o DUNS:________________ o Tax identification number: _____________ o any small business or socio economic concerns (HUBZone Certified, Woman Owned Small

Business, etc.) under the applicable NAICS code 6241 o The name, title, address, email and telephone number of the company Point of Contact regarding business decisions made with respect to the quote and who can contractually obligate the company.

Contractor shall complete blocks 17a, 30a, 30b, 30c of this SF 1449 and sign and return at the time of quote submittal. In addition, the contractor shall sign and acknowledge any potential resulting amendments to this solicitation. In doing so, the offeror agrees to the contract terms and conditions as written in the solicitation.

8. Evaluation Criteria: The Government shall award a single firm fixed price (FFP) type contract resulting from this solicitation to the offeror who has been deemed responsible and whose offer is the lowest price meeting the technical requirements of this soliciation and performance work statement. The Government will evaluate offers based on the offeror's ability to successfully complete the services as required at section 4 of the PWS and the criteria listed below utilizing the lowest price, technically acceptable source selection methodology.

The following factors shall be used to evaluate offers:

PRICE:

The Government will evaluate offeror's pricing for award purposes as follows:

The Government will sum the proposed prices of all CLINS (base and option years) to determine the offeror's total proposed price.

The Government will then evaluate its option to extend services (See FAR 52.217-8) by adding one-half of the offeror's final option period price (CLINS 3001 - 300301) to the offeror's summed price as stated above.

Contractors SHALL NOT submit a price for the potential one-half year extension of services period.

The offeror's total evaluated price shall equal the sum of the total price for the base and all option years, plus the price of the half-year extension of services.

Evaluation of options shall not obligate the Government to exercise the option(s).

TECHNICAL CAPABILITY:

The Government will evaluate the degree to which the offeror's proposal demonstrates a complete understanding of the performance work statement and ability to successfully plan and administer the employee assistance program and training per section 4 (Specific Tasks) of the PWS. Proposals shall be evaluated for technical acceptability based on the offeror's submittals of the required documentation under section 1.9 of the PWS and the offeror's technical proposal addressing each specific subsection under Section 4 of the PWS. The Government shall review all technical submittals as required above to determine technical acceptability. Failure to include any of the information required under the technical requirements listed at number 7 above, shall be cause for the offeror to be rated technically unacceptable and ineligible for award.

The Government intends to award a single contract without discussions with respective offerors. However, the Government reserves the right to conduct discussions if deemed in the Government’s best interest.

ADDITIONAL INFORMATION:

9. Davis Bacon Wage Determination 15-4187 (Revision 8) dated 01/10/2018 for Kings County, New York, is hereby incorporated into this solicitation.

10. At time of award, the successful offeror shall furnish evidence of the required insurance listed in paragraph 1.11 of the Performance Work Statement and in accordance with FAR 52.228-4000 Required Insurance.

11. Disclosure of Unit Price Information

This constitutes notification pursuant to Executive Order 12600, Pre-Disclosure Notification Procedures for Confidential Commercial Information (June 23, 1987), of our intention to release unit prices in response to any request under the Freedom of Information Act, 5 USC 552. Unit price is defined as the contract price per unit or item purchased. We consider any objection to be waived unless the contracting officer is notified of your objection to such posting prior to submission of initial proposals.

12. All invoicing and resulting payment for this effort shall be made through Wide Area Work Flow (WAWF) – the Government’s mandatory payment method. Contractor must register and submit all invoicing through WAWF in order to be paid. For more information regarding WAWF, visit https://wawf.eb.mil/

Attachment(s):

EXHIBIT A – Contractor Quality Assurance Plan EXHIBIT B – Quarterly Utilization Report EXHIBIT C – Yearly Report EXHIBIT D – Lesson Plan EXHIBIT E – Class Information Reporting

CONTRACT ADMINISTRATION:

Inquiries concerning all contractual actions shall be directed in writing to both the contracting specialist and the contracting officer listed below.

CONTRACT SPECIALIST: Karyn Bohli 609-562-6462 Karyn.a.bohli.civ@mail.mil

CONTRACTING OFFICER: Torrence Trappier

609-562-6486 Torrence.trappier.civ@mail.mil

CUSTOMER: United States Army Garrison - Fort Hamilton Kenneth Mcmillan Army Substance Abuse Program Manager 718-630-4245 Kenneth.e.mcmillan2.civ@mail.mil

PERFORMANCE WORK STATEMENT

Performance Work Statement

Employee Assistance Program (EAP)

USAG Fort Hamilton, New York

5 May 2018

1. General: This is a non-personal services contract to provide an Employee Assistance Program. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor who, in turn is responsible to the Government.

1.1 Background: The Employee Assistance Program (EAP) provides group training and individual counseling regarding personal and job related matters to approximately 223 civilian employees and their family members who are assigned to USAG Fort Hamilton, NY. Fort Hamilton is an Army installation consisting of Active Duty Military and Retirees, Family Members, DOD Civilians and Contractor personnel. Contractor duties to be accomplished may include, but are not limited to alcohol/drug abuse, trauma, mental illness, relationship/family conflicts, financial, stress, and job problems, and teaching classes.

1.2 Description of Services: This Performance Work Statement (PWS) is for a non-personal service contract to provide an EAP to all eligible employees and their family members as set forth in Executive Order 12564, dated September 1986 and Army Regulation (AR) 600-85, the ASAP for Civilian Services dated October 200] (See also AR 600-85, and Army Substance Abuse Program, dated February 2009).

1.3 Scope: EAP services shall include short-term counseling which encompasses diagnostic evaluations, treatment planning, intervention, trauma debriefings, monitoring and referrals. In addition, EAP services shall include the development, administering, and providing of the training classes described herein. Clients requiring enrollment in the EAP may be afflicted with various mental health issues, existing family, substance abuse, or gambling problems addictions, and stress and/or legal concerns.

1.3.1 The Army Substance Abuse Program (ASAP) Manager and the Director of Human Resources (DHR) are the central points of contact for the operation of this program and the services required by this PWS shall be coordinated with these individuals. All services are the ASAP Manager and the DHR responsibility for monitoring quality assurance.

1.4 Period of Performance: The period of performance for this effort is one-year (365 days) from the date of contract award with the option to extend the period of performance for an additional three (3) one-year periods.

1.5 Quality Control: The Contractor shall establish a Quality Control Plan (QCP) in accordance with Exhibit A, Data Item AOOI to assure the requirements of the contract are provided as specified. A copy of the Contractor's QCP shall be provided to the Contracting Officer for approval at the pre-performance conference. An updated copy must be provided to the Contracting Officer for approval as changes occur.

1.5.1 The plan shall include as a minimum:

a. The method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable.

b. An inspection system covering all services to be performed under this contract. It must specify the areas to be inspected on either a scheduled or unscheduled basis; how often the inspections will be accomplished; and, the title of the person(s) who will perform the inspection.

c. A file of all inspections conducted by the contractor, deficiencies found and corrective action taken. This documentation shall be made available to the ASAP Manager and/or the DHR during the term of the contract.

1.5.2 The Contractor shall meet with the ASAP Manager and/or the DHR monthly to review the Quality Control Plan (QCP) and to review EAP accreditation standards. Meetings may be more frequent depending on workload, agency needs and Contractor performance.

1.6 Quality Assurance: The Government shall evaluate the contractor's performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.7 Hours of Operation: An EAP counselor must be available twenty-four hours to authorized installation personnel when required. Emergencies may occur outside of may occur outside of these hours and will be handled on a case by case basis.

1.7.1 EAP is a customer service agency, therefore, the Contractor shall coordinate with the ASAP and/or the DHR and receive pre-approval for any period of time which they will be unavailable to perform duties, except in cases of emergency.

1.7.2 The Contractor is not required to report when the installation is closed for emergencies or inclement weather, as determined by the Installation Commander.

1.8 Recognized Holidays: The contractor is not required to perform services on 10 U.S. Federal holidays. These holidays are as follows: New Year's Day, Labor Day, and Martin Luther King Jr.'s Birthday, Columbus Day, President's Day, Veteran's Day, Memorial Day, Thanksgiving Day, Independence Day, and Christmas Day.

1.9 Key Personnel: The personnel performing work under this contract must meet the following basic education and experience requirements: A Master's degree from an accredited college or university in behavioral sciences (i.e.

counseling, psychology, social work, or marriage and family), current EAP certification, a current licensure from a recognized licensing body, a minimum of three years’ experience in providing the types of services requested in this contract, and a certification as addictions counselor with the State of New York or whatever agency so designated to be the addictions counselor certifying authority for the State of New York.

1.9.1 The Contractor personnel performing work under this contract shall demonstrate the following personal and professional qualities in the provision of their duties:

a. Skills in designing, developing and presenting education, orientation, briefing and training materials for individuals and groups.

b. Skills in marketing programs and services.

c. Skills in planning, executing and tracking resource, training and promotional items inventory.

d. Ability to write articles for public information and disseminations (i.e., news articles, pamphlets, instructive items for classes, etc.).

e. Ability to plan, manage, coordinate and direct the work of others and to gain support and active participation of many diverse groups toward a common goal.

f. Skills in utilization of the Windows operating system, to include utilization of Outlook, Word, Excel, other relevant programs, as well as interactive websites necessary for program implementation, documentation and reporting.

g. Familiarity and utilization of applicable Army Regulations, Standard Operating Procedures (SOP's), Memorandums of Understanding (MOU's) and Memorandums of Agreements (MOA's). All regulatory and agency documents required in the utilization of this contract will be will be provided to contractor personnel by the COR.

h. Ability to communicate well before audiences, all levels of command and diverse customers.

i. Knowledge of the impact of re-organization and re-alignment of a military structure.

j. Knowledge of people at varying point of career development will be needed.

1.9.2 The contractor shall provide a Contract Manager who shall be responsible for the performance of work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be provided to the COR, ASAP Manager, and/or DHR. The contractor shall be responsive, within 24 hours, to telephone calls or emails from the any of the previously mentioned individuals.

1.9.2.1 Home and/or cell phone contact numbers for the contract manager and alternate shall also be provide for emergency purposes.

1.10 Security Clearance: The contractor position requires a National Agency Check (NAC) covering a public trust position. The position, however, shall not have access to any documents or information with a higher security classification than "For Official Use Only."

1.10.1 Contractor personnel performing IT sensitive duties are subject to investigative and assignment requirements IA W AR 25-2, AR 380-67 and affiliated regulations.

1.10.2 Contractor personnel are required to obtain a Computer Access Card (CAC). To initiate a request for these items, the contractor should notify the Contracting Officer Representative (COR) and/or DHR.

1.10.2.1 The CAC will be returned immediately to the issuing authorities upon completion of this contract.

1.10.11 Liability: The Contractor will maintain malpractice coverage on any clinical staff involved in this contract and is solely responsible for all clinical recommendations. The Contractor shall hold & save the Government free from damages due to the provision of counseling services in connection with Federal EAP, except for damages due to the fault or negligence of the Government.

1.12 Place of Performance: Contract performance shall primarily be performed at the contractor’s facilities.

However, in the event of an emergent situation involving an active shooter or suicide at Fort Hamilton, the contractor may be required to provide counseling/mental health assistance. Such assistance may be at a facility on Fort Hamilton identified and approved on a case by case by case by the ASAP Manager and /or the DHR.

2. Government Furnished Equipment: In event of an emergency the Government shall furnish standard office supplies and equipment for use during the performance of this contract as needed. The Government shall not be responsible in any way for the damage to any contractor's supplies, materials, equipment or personal belongings brought into the building, due to fire, theft, accident or other disaster.

2.1 The Government property made available under this contract shall be for use only in the performance of the resulting contract. At the conclusion of the contract or the performance of any individual under this contract, all government furnished property and supplies that have not been consumed shall be returned to the government.

2.2 The Contractor shall ensure that government property utilized by contractor personnel is reasonably cared for and safeguarded. A Memorandum for Record will be completed to report lost or damaged property and submitted to the ASAP Manager and/or the DHR within 3 business days.

3. Physical Security: The Contractor shall establish and implement methods to ensure the physical security of all U.S. Government property and facilities. Methods established shall be in accordance with locally directed physical security and internal control procedures. Access to facilities shall be limited to those authorized by the Installation Commander

3.1 The contractor shall have keys issued to them through the ASAP Manager and/or the DHR if necessary.

3.1.2 The contractor will report any occurrences of lost keys to the ASAP Manager and/or the DHR and provide a written report of all details of lost key occurrences. The contractor shall reimburse the Government for replacement of locks and re-keying required as a result of the contractor or contract personnel losing keys. In the event a key is lost or duplicated, all locks and keys for that system will be replaced at the contractor's expense. In addition, the contractor will also be responsible for reimbursing the Government for any property stolen/lost as a result of the contractor losing a key.

3.3 The contractor shall ensure that the building key is returned immediately to the ASAP Manager and/or the DHR upon resignation of any contractor employee.

4. Specific Tasks: The contractor will develop the Standard Operating Procedures (SOP's), Memorandums of Agreement (MOAs) and Memorandums of Understanding (MOU's) that govern the EAP to be provided to approximately 450 civilian employees and their family members who are assigned to USAG Fort Hamilton, NY.

The contractor shall be responsible for administering this program during the aforementioned period of performance.

The EAP shall provide and/or meet the following requirements:

4.1 Clinical Services: The contractor shall provide all personnel and supplies necessary to provide short-term counseling services and a 24-hour emergency crisis hotline service.

4.1.2 The contractor shall be required to provide short-term counseling services to all authorized civilian employees (AF and NAF) beginning with a minimum of age of 18. Each individual is entitled to six short term counseling sessions. These sessions include diagnostic evaluations treatment planning and administering, interventions, trauma debriefings, referrals, and follow-up monitoring services. Note: If determined that an individual will require more than the stated amount of sessions above, the individual is to be referred to a low cost or no cost facility.

4.1.3 A 24-hour emergency crisis hotline service shall be provided and manned by qualified personnel as defined in paragraph 1.9 of this document. This service is to be available to employees in supervisory and non-supervisory positions. A call from any individual shall result in either immediately reaching an EAP counselor or staff member or a call back the same day. In no case should a call from an employee be returned later than the next business day.

4.1.4 Clear procedures for referral to the EAP and how the program can be accessed shall be developed and readily available to Fort Hamilton employees and their family members. Referral methods shall be marketed via email, brochures, or newsletters to ensure staff awareness. Approval of the information contained in the marketing media shall be received from ASAP Program Manager or DHR prior to distribution.

4.1.5. The Contractor will contact the employee 14 days after the referral is given to ascertain its appropriateness.

The Contractor will monitor cases in which an employee accepts treatment as part of a formal settlement agreement.

This could extend to one to two years, depending on the case.

4.2. Utilization Reporting: The contract shall be required to provide written and verbal utilization reports in accordance with the requirements below.

4.2.1 The contractor shall provide a written utilization report in accordance with Exhibit B, Data Item B001. The reports shall be completed within thirty days after the end of each quarter and shall be submitted to the ASAP Manager and/or the DHR. The report shall include the quarterly statistics of the number of new cases, types of referrals, age, gender, nature of services. The report shall also include any customer satisfaction survey data or outcome data for clients covered under this contract.

4.2.2 At the end of the base year or each option, the contractor shall submit an end of the contract year summary accordance with Exhibit C, Data Item C001 this report shall be submitted 30 days prior to end of the period of performance. The report shall also include any customer satisfaction survey data or outcome data for clients covered under this contract.

4.2.3 Up to thirty (30) days after submittal of the one of the quarterly and/or yearly utilization report, the Government may, at its discretion, request briefing to be conducted face-to-face or telephonically. These briefing wills discuss program initiatives, program successes and areas that need improvement.

4.3 Correspondence: Government correspondence (i.e., letters, endorsements, memorandums, messages, reports, and office memorandums) shall be prepared by the contractor in accordance with AR 25-50, Preparing and Managing Correspondence. All correspondence shall be submitted within established suspense dates.

4.4 Records: Functional files related to the requirements of this contract will be maintained in accordance with EAP requirements and timelines, All files generated by the Contractor are subject to review by the ASAP Manager and/or the DHR and are the property of the Government. The Contractor shall permit the ASAP Manager and/or the DHR, and any other authorized Government representative access, as allowed by Law and Army Regulation, to data and records used in the performance of services.

4.5 Confidentiality: The Contractor will assure the confidentiality of all information connected with an employee's use of the program in accordance with P.L. 98-24; 42 CFR Part 2, "Confidentiality of Alcohol and Drug Abuse Patient Records, revised June 9, 1987, and the Privacy Act of 1974. Case files will be maintained on all employees seen in counseling and will be the property and responsibility of the Contractor. Case records will be maintained for at least three years after termination of the client case, or longer if required by state law. Information obtained by the Contractor regarding customers shall be safeguarded per regulatory guidance. Deviations from or violations of the provisions of this section may, in addition to criminal and civil remedies that may be provided by established law, subject the Contractor to termination for default or require the Contractor to remove the individual(s) involved.

4.5.1 Non-confidential information will be released to requesting military or community agencies on a need to know basis. Care shall be exercised to safeguard information within regulatory and professional standards. Only general information should be released to chain of command in referral cases. Files maintained on behalf of the government are subject to the Privacy Act and the Freedom of Information Act.

4.5.2 Information may be released to other military or civilian agencies pertaining to special problems, with specific consent or request of the client. Circumstances requiring clarification of release of information guidelines will be reviewed with the ASAP Manager and/or the DHR may require guidance of the servicing Staff Judge Advocate

(SJA).

4.6 Training: During performance of this contract the contractor is required to develop, administer, provide and attend training. All training requires shall be coordinated with the ASAP Manager and/or the DHR.

4.6.1 The contractor shall develop, administer, and provide the supervisor training described herein. Two sessions of each training class are to be offered. The place of performance these classes shall be determined by the contractor and ASAP Manager and/or DHR thirty (30) days prior to performance. The contractor shall be required to provide each employee training one (1) time per every year (365 days) of the period performance. A description of each supervisor training required by this PWS is provided below.

a. Basic Supervisor Training: This training explores the principles of being a good supervisor, managing people to get the work done, and dealing with employee personal problems that are brought into the workplace. How do you support and mentor employees, communicate your needs, and take disciplinary action when necessary? What are the barriers to confronting problems and what are the consequences if you do not? Learn how to use the EAP to help resolve employee and productivity problems. Review the mandate regarding handicapped employees and reasonable accommodation. Basic Supervisor Training should be 1 ½ to two hours in length.

b. Violence in the Workplace Training: The goal of this training is to alert supervisors to the signs of the potentially violent employee and how to appropriately deal with early signs of trouble before it turns violent. This workshop will help an organization devise a plan of action; know what steps to take, and who to contact. As part of the prevention program, managers and the organization will be asked to evaluate themselves for violence-producing policies or behaviors. Violence in the Workplace Training should be 1 ½ to two hours in length.

c. Drug Free Workplace Training: This training will help supervisors become aware of the signs of drug abuse, its prevalence, causes, progression, and the most commonly abused drugs. What are the requirements of Executive Order 12564 and how to best meet them? What is the role of the supervisor in the drug-free workplace? How to confront the potential or identified drug abuser? What resources are available to treat drug-abusing employees and how effective are they? How should you respond to the former drug abuser returning to work and what will be the role of the EAP? This training will be limited to 25 participants and available to all employees as requested. An estimated one such training will be required per year. Drug Free Workplace Training should be one to two hours in length.

d. Conflict Resolution Training: This training will be available for all supervisors to learn how to resolve conflict in a more effective manner and enhance the productivity of the workplace. This training will provide supervisors with the skills to problem solve, negotiate conflict, and manage confrontation - with employees, coworkers, and the public. Self-awareness, empathic listening skills, effective styles of communication, and management of emotions can be used to achieve optimal results. The class size is limited to 25 participants and be available to eligible to all employees. Two of each training will be required per year. Conflict Resolution Training should be approximately 2 hours in length.

4.6.2 The contractor shall develop, administer, and provide the employee training described herein. Each employee training should be 1 hour in length. Two sessions of each training class are to be offered. The place of performance these classes shall be determined by the contractor and ASAP Manager and/or DHR thirty (30) days prior to performance. The contractor shall be required to provide each employee training one (I) time per every year (365 days) of the period performance. A description of each training class required by this PWS is below.

a. Health/Education Workshops and Employee Orientation (all employees): A one-hour seminar for non-supervisory employees explaining how the EAP works, how counseling can help with personal or work-related problems, how to call for an appointment, use of administrative leave, and confidentiality protections. Also, one-hour workshops will be available to interested employees on topics such as Stress management, parenting Skills, Eldercare, and other Family Life issues. One session will be conducted per year.

b. Critical Incident Stress Debriefing: A customized training session to help employees process a traumatic event to prevent the development of chronic stress-related symptoms. Terrorist attacks, bombings, shootings, assaults, accidents, or deaths are examples of events that may trigger the need for this training. It may consist of one or a series of meetings, depending on the circumstances.

c. Annual Substance Abuse Prevention Training: A two-hour annual training shall be provided to supervisors and employees. This training (at a minimum) will inform them the definition/indicators of substance abuse and its effects.

4.6.3 Ten days prior to the first scheduled training session, the contractor shall submit a report in accordance with Exhibit D, Data Item D001. This report shall contain a detailed description of the intended lesson plan to the ASAP Manager and DHR. 4.6.4 The contractor personnel shall administer participant evaluations following each training session. Ten days after the last scheduled training session for a specified class, the contractor shall submit a report in accordance with Exhibit E, Data Item E001 to the ASAP Manager and DHR. This report shall contain an evaluation of class, the results of the participant evaluations, and class attendance sheets.

4.6.5 The Contractor may attend a maximum of five program manager and program related training, subject to approval of ASAP Manager and/or the DHR and availability of funds. Utilization of contract hours to participate in training is authorized.

4.7 Contractor Manpower Reporting: The Office of the Assistant Secretary of the Army (Manpower &Reserve- Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor is require to completely fill in all the information in the format using the following web address https://contractormanpower.army.pe.mil.The required information includes: (I) Contracting Office, Contracting Officer, Contracting Officer's Technical Representative; (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor name, address, phone number, e-rnail address, identity of contractor employee entering data; (5) Estimated direct labor hours (including sub-contractor); (6) Estimated direct labor dollars paid this reporting period (including sub-contractor);

(7) Total payments (including subcontractor); (8) Predominant Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant FSC for each sub-contractor if different); (9) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its VIC for the purposes of reporting this information); (10) Locations where contractor and sub-contractors perform the work (specified by zip code in the United States and nearest City, Country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language, and, (13) Number of contractor and subcontractor employees deployed in theater this reporting period (by country). As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year.

DELIVERABLE SUBMISSION

A001 – Quality Assurance Plan Pre-Performance Conference (revisions made as required)

B001 – Quarterly Utilization Report Every 90 Days

C001 – Yearly Report No Later than 330 Days after beginning Period of Performance

D001 – Lesson Plan 10 Days Prior to First Scheduled Training Session of Specified Class

E001 – Class Information 10 Days After Scheduled Training Session of Specified Class

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Job Base Year Employee Assistance Program

FFP

Contractor shall provide an employee assistance program in accordance with this solicitation and the performance work statement.

FOB: Destination

PSC CD: G004

NET AMT

0002 1 Job Base Year Contract Manpower Reporting

FFP

Base Year Contractor Manpower reporting

0003 1 Job Base Year Contract Data Requirements

FFP

Contractor shall submit reporting based on the requirements listed in the PWS.

Deliverables shall be in accordance with the requirements, quantities and schedules as listed in performance work statement and this solicitation. CDRLS shall be found at Attachment 1: CDRLS Exhibits A - E

CONTRACT DATA ITEMS ARE NOT SEPARATELY PRICED

000301 Contract Data Requirements

FFP

Contract Data Requirements List: Contractor Shall Submit Reporting In Accordance with the Performance Work Statement. CONTRACT DATA ITEMS

ARE NOT SEPARATELY PRICED.

A001: Management Plan - Quality Assurance Plan, IAW PWS Paragraph 1.5

B001: Status Report - Quarterly Utilization Report, IAW PWS Paragraph 4.2.1

C001: Status Report - Yearly Report, IAW PWS Paragraph 4.2.2

D001: Instructor Planning Document - Lesson Plan IAW PWS Paragraph 4.6.3

E001: Instructor Document - Class Information IAW PWS Paragraph 4.6.3

1001 1 Job OPTION OY 1 Employee Assistance Program

FFP

Option Year 1: Contractor shall provide an employee assistance program in accordance with this solicitation and the performance work statement.

1002 1 Job OPTION OY 1 Contractor Manpower Reporting

FFP

Option Year 1 Contract Manpower Reporting

1003 1 Job OPTION OY 1 Contract Data Requirements

FFP

Contractor shall submit reporting based on the requirements listed in the PWS.

Deliverables shall be in accordance with the requirements, quantities and schedules as listed in performance work statement and this solicitation. CDRLS shall be found at Attachment 1: CDRLS Exhibits A - E

CONTRACT DATA ITEMS ARE NOT SEPARATELY PRICED

100301 OPTION Contract Data Requirements

FFP

Contract Data Requirements List: Contractor Shall Submit Reporting In Accordance with the Performance Work Statement. CONTRACT DATA ITEMS

ARE NOT SEPARATELY PRICED.

A001: Management Plan - Quality Assurance Plan, IAW PWS Paragraph 1.5

B001: Status Report - Quarterly Utilization Report, IAW PWS Paragraph 4.2.1

C001: Status Report - Yearly Report, IAW PWS Paragraph 4.2.2

2001 1 Job OPTION OY 2 Employee Assistance Program

FFP

Option Year 2: Contractor shall provide an employee assistance program in accordance with this solicitation and the performance work statement.

2002 1 Job OPTION OY 2 Contract Manpower Reporting

FFP

Option Year 2 Contractor Manpower Reporting

2003 1 Job OPTION Option Year 2 Contract Data Requirements

FFP

Contractor shall submit reporting based on the requirements listed in the PWS.

Deliverables shall be in accordance with the requirements, quantities and schedules as listed in performance work statement and this solicitation. CDRLS shall be found at Attachment 1: CDRLS Exhibits A - E

CONTRACT DATA ITEMS ARE NOT SEPARATELY PRICED

200301 OPTION Contract Data Requirements

FFP

Contract Data Requirements List: Contractor Shall Submit Reporting In Accordance with the Performance Work Statement. CONTRACT DATA ITEMS

ARE NOT SEPARATELY PRICED.

A001: Management Plan - Quality Assurance Plan, IAW PWS Paragraph 1.5

B001: Status Report - Quarterly Utilization Report, IAW PWS Paragraph 4.2.1

C001: Status Report - Yearly Report, IAW PWS Paragraph 4.2.2

3001 1 Job OPTION OY 3 Employee Assistance Program

FFP

Option Year 3: Contractor shall provide an employee assistance program in accordance with this solicitation and the performance work statement.

3002 1 Job OPTION OY 3 Contract Manpower Reporting

FFP

Option Year 3 Contract Manpower Reporting

3003 1 Job OPTION OY 3 Contract Data Requirements List

FFP

Contractor shall submit reporting based on the requirements listed in the PWS.

Deliverables shall be in accordance with the requirements, quantities and schedules as listed in performance work statement and this solicitation. CDRLS shall be found at Attachment 1: CDRLS Exhibits A - E

CONTRACT DATA ITEMS ARE NOT SEPARATELY PRICED

300301 OPTION Contract Data Requirements

FFP

Contract Data Requirements List: Contractor Shall Submit Reporting In Accordance with the Performance Work Statement. CONTRACT DATA ITEMS

ARE NOT SEPARATELY PRICED.

A001: Management Plan - Quality Assurance Plan, IAW PWS Paragraph 1.5

B001: Status Report - Quarterly Utilization Report, IAW PWS Paragraph 4.2.1

C001: Status Report - Yearly Report, IAW PWS Paragraph 4.2.2

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 0002 Destination Government Destination Government 0003 Destination Government Destination Government 000301 N/A N/A N/A N/A 1001 Destination Government Destination Government 1002 Destination Government Destination Government 1003 Destination Government Destination Government 100301 N/A N/A N/A N/A 2001 Destination Government Destination Government 2002 Destination Government Destination Government 2003 Destination Government Destination Government 200301 N/A N/A N/A N/A 3001 Destination Government Destination Government 3002 Destination Government Destination Government 3003 Destination Government Destination Government 300301 N/A N/A N/A N/A

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 01-SEP-2018 TO

31-AUG-2019

N/A W4LK USAG FORT HAMILTON

W4LK USAG FORT HAMILTON

DIR OF LOGISTIC PROPERTY BOOK OFF

BLDG 125 GRIMES ROAD NORTH

BROOKLYN NY 11252-1800

609-562-3689

W16JGT

0002 POP 01-SEP-2018 TO

31-AUG-2019

N/A (SAME AS PREVIOUS LOCATION)

0003 POP 01-SEP-2018 TO

31-AUG-2019

N/A (SAME AS PREVIOUS LOCATION)

000301 N/A N/A N/A N/A

1001 POP 01-SEP-2019 TO

31-AUG-2020

N/A W4LK USAG FORT HAMILTON

W4LK USAG FORT HAMILTON

DIR OF LOGISTIC PROPERTY BOOK OFF

BLDG 125 GRIMES ROAD NORTH

BROOKLYN NY 11252-1800

609-562-3689

1002 POP 01-SEP-2019 TO

N/A (SAME AS PREVIOUS LOCATION)

1003 POP 01-SEP-2019 TO

N/A (SAME AS PREVIOUS LOCATION)

100301 N/A N/A N/A N/A

2001 POP 01-SEP-2020 TO

31-AUG-2021

N/A W4LK USAG FORT HAMILTON

W4LK USAG FORT HAMILTON

DIR OF LOGISTIC PROPERTY BOOK OFF

BLDG 125 GRIMES ROAD NORTH

BROOKLYN NY 11252-1800

609-562-3689

2002 POP 01-SEP-2020 TO

31-AUG-2021

N/A (SAME AS PREVIOUS LOCATION)

2003 POP 01-SEP-2020 TO

31-AUG-2021

N/A (SAME AS PREVIOUS LOCATION)

200301 N/A N/A N/A N/A

3001 POP 01-SEP-2021 TO

31-AUG-2022

N/A W4LK USAG FORT HAMILTON

W4LK USAG FORT HAMILTON

DIR OF LOGISTIC PROPERTY BOOK OFF

BLDG 125 GRIMES ROAD NORTH

BROOKLYN NY 11252-1800

609-562-3689

3002 POP 01-SEP-2021 TO

31-AUG-2022

N/A (SAME AS PREVIOUS LOCATION)

3003 POP 01-SEP-2021 TO

31-AUG-2022

N/A (SAME AS PREVIOUS LOCATION)

300301 N/A N/A N/A N/A

CLAUSES INCORPORATED BY REFERENCE

52.204-7 System for Award Management OCT 2016 52.204-16 Commercial and Government Entity Code Reporting JUL 2016 52.204-18 Commercial and Government Entity Code Maintenance JUL 2016

52.204-19 Incorporation by Reference of Representations and Certifications.

DEC 2014

52.204-20 Predecessor of Offeror JUL 2016 52.204-22 Alternative Line Item Proposal JAN 2017 52.209-6 Protecting the Government's Interest When Subcontracting

With Contractors Debarred, Suspended, or Proposed for Debarment

OCT 2015

52.209-10 Prohibition on Contracting With Inverted Domestic Corporations

NOV 2015

52.212-1 Instructions to Offerors--Commercial Items JAN 2017 52.212-4 Contract Terms and Conditions--Commercial Items JAN 2017 52.217-5 Evaluation Of Options JUL 1990 52.222-50 Combating Trafficking in Persons MAR 2015 52.222-55 Minimum Wages Under Executive Order 13658 DEC 2015 52.225-25 Prohibition on Contracting with Entities Engaging in Certain

Activities or Transactions Relating to Iran-- Representation and Certifications.

OCT 2015

52.232-40 Providing Accelerated Payments to Small Business Subcontractors

DEC 2013

52.233-3 Protest After Award AUG 1996 252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7002 Requirement to Inform Employees of Whistleblower Rights SEP 2013 252.203-7005 Representation Relating to Compensation of Former DoD

Officials

NOV 2011

252.204-7004 Alt A System for Award Management Alternate A FEB 2014 252.204-7008 Compliance With Safeguarding Covered Defense Information

Controls

OCT 2016

252.204-7009 Limitations on the Use or Disclosure of Third-Party Contractor Reported Cyber Incident Information

OCT 2016

252.204-7012 Safeguarding Covered Defense Information and Cyber Incident Reporting

OCT 2016

252.204-7015 Notice of Authorized Disclosure of Information for Litigation Support

MAY 2016

252.213-7000 Notice to Prospective Suppliers on Use of Supplier Performance Risk System in Past Performance Evaluations

MAR 2018

252.225-7048 Export-Controlled Items JUN 2013 252.232-7003 Electronic Submission of Payment Requests and Receiving

Reports

JUN 2012

252.244-7000 Subcontracts for Commercial Items JUN 2013 252.246-7000 Material Inspection And Receiving Report MAR 2008

CLAUSES INCORPORATED BY FULL TEXT

52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS--COMMERCIAL ITEMS (NOV 2017)

The Offeror shall complete only paragraph (b) of this provision if the Offeror has completed the annual representations and certification electronically via the System for Award Management (SAM) Web site located at https://www.sam.gov/portal. If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (u) of this provision.

(a) Definitions. As used in this provision --

“Economically disadvantaged women-owned small business (EDWOSB) Concern” means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States and who are economically disadvantaged in accordance with 13 CFR part 127. It automatically qualifies as a women-owned small business eligible under the WOSB Program.

"Forced or indentured child labor" means all work or service-

(1) Exacted from any person under the age of 18 under the menace of any penalty for its nonperformance and for which the worker does not offer himself voluntarily; or

(2) Performed by any person under the age of 18 pursuant to a contract the…