REQ-5433519-COHERENT_INC.-_S.O.W.pdf

Statement of Work

Service Agreement for Coherent Chameleon lasers

August 1, 2019

1.0 Introduction and Background: The National Institute of Environmental Health

Sciences (NIEHS), located in the Research Triangle Park, North Carolina, is one of the

21 Institutes composing the National Institutes of Health. The mission of NIEHS is dedicated to reducing the burden of diseases and dysfunctions associated with the environment. This mission is accomplished by conducting basic and applied research into the effects of environmental exposures on biological systems and human health, on the identification of susceptible human sub populations and on the interaction between the environment, genetics and age.

The Fluorescence Microscopy and Imaging Center (FMIC) is a core facility for use by employees of the National Institute of Environmental Health Sciences (NIEHS). The

FMIC provides researchers assess to a variety of techniques that push the envelope on 3D cellular imaging. Most of the techniques are centered on obtaining digitized images of fluorescent cells from confocal and multiphoton microscopes.

2.0 Objective: This service agreement shall provide qualified personnel to perform a comprehensive preventative maintenance plan including inspection, preventive maintenance, repair service, and software updates/maintenance as required by the FMIC at the National Institute of Environmental Health Sciences (NIEHS), Research Triangle

Park, North Carolina.

3.0 General Requirements: The contractor shall furnish all necessary services, parts, labor, software upgrades, travel, and qualified technical personnel who are factory trained to work on Coherent Chameleon lasers. Complete mechanical, electrical, and software maintenance response, including necessary repair service, shall be provided by the contractor for Government-owned lasers. The contractor shall be held responsible for the cost of any repairs caused by negligence and abuse on their part. The contractor shall be responsible for safeguarding all Government property that will be serviced under this service agreement. In the event that the laser cannot be serviced in the field, this contract shall provide for a replacement laser in order to avoid a depot repair. Over the life of the contract new Coherent Chameleon lasers may be purchased and also the current equipment listed below may be traded-in as part of a purchase. In such an event, NIEHS would like to be able to add or delete lasers from this contract accordingly.

Item Description S/N CHAMELEON SYSTEM: ULTRA (II): 80MHz GDP.1117782.6001 CHAMELEON SYSTEM: ULTRA: 80MHz GDP.1103966.7901

CHAMELEON VISION II LASER SYSTEM GDP.1001H.1775

3.1 Staffing Requirements: The contractor shall provide factory trained personnel with experience in the repair and maintenance for the Coherent Chameleon laser equipment types listed above. Personnel must be qualified to perform the required preventive maintenance services and repairs for all listed equipment. All workmanship performed by the contractor shall be of acceptable industry standard quality and shall be immediately rectified at no additional cost to the Government upon notification of non-acceptability by the Government.

3.2 Service Delivery: The contractor shall provide repair service (as needed) for all listed

Government-owned confocal microscopes consistent with standards of workmanship materials prevailing in the trade. The contractor shall furnish all necessary tools and test equipment to pursue the fulfillment of work performed under this statement of work.

4.0. Instrument Condition: The instruments to be covered by this service agreement have been under continuous maintenance either through current manufacturer warranty or annual service agreement following the expiration of the respective warranties up until

August 31st, 2019. The instruments shall, therefore, be considered to be at an acceptable level of upkeep to the Government at the commencement of this service agreement.

However, the contractor may elect to inspect and certify that the equipment is functioning properly.

5.0 Government Responsibilities: The Contracting Officer Representative (COR) will ensure that the service personnel are able to gain access to the NIEHS facility and any equipment or instrument to be serviced.

6.0 Quality Assurance: The Government will monitor the contractor performance under this service agreement and shall retain the right to perform unscheduled inspections as deemed necessary.

7.0 Definitions: The definitions listed below are the special terms and phrases used in this Statement of Work Statement.

Repair Service: The restoration of failed or failing Government-owned property to its intended capability or use. Since minimizing downtime is critical for this equipment this contract must include preferred service call scheduling where the government is placed at the top of the repair engineers scheduling (this priority service will place NIEHS ahead of third party and time and material customers). Repairs may be accomplished by replacement or restoration of component parts or materials that have deteriorated, worn out, or are broken and unable to perform to current prescribed standards. Additionally, the contractor shall provide unlimited collaborative service visits, technical support, and applications support for these lasers.