Vendor Instructions for VA Webform 10091.docx
DOCX document 17 KB Posted
- Attached to
- H312--Fire Damper Inspections and Certification Federal contract opportunity
- Solicitation number
- 36C24826Q0309
About this file
This is a vendor instruction document for completing VA Webform 10091 to enable direct deposit and electronic funds transfer (EFT) payments through the Veterans Affairs Customer Engagement Portal (CEP). The document provides guidance for both System for Award Management (SAM) registered vendors and non-SAM registered vendors seeking to enroll in VA payment systems.
For SAM-registered commercial vendors and medical providers, existing CEP users must add their tax ID number back into the portal, while new users must first register with SAM.gov and wait 72 hours after receiving registration approval before submitting the VA Webform 10091 through ID.me authentication at https://www.cep.fsc.va.gov. The form submission will update records with the vendor's Unique Entity Identifier (UEI) to expedite CEP access. Additionally, the document directs commercial vendors to use the Tungsten Network portal (https://www.tungsten-network.com/customer-campaigns/veteransaffairs/) for invoice and payment status inquiries, and medical providers to access the Electronic Claims Adjudication Management System (eCAMS) Provider Portal at https://www.occepp.fsc.va.gov for Explanation of Payment (EOP) and Explanation of Benefits (EOB) documents. For technical assistance, vendors and providers can contact FMS-VHATAM Fiscal Accountants at 877-353-9791 (option 2), the eCAMS Provider Portal at 512-386-2278, or eCAMSHDSupport@va.gov. ChampVA providers must contact ChampVA directly at 800-733-8387 for EOP and EOB documents.
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Text version
To locate the Direct Deposit/EFT Enrollment walkthrough User guide, please visit www.cep.fsc.va.gov. After logging in through ID.me, visit the “General Information” tab, located on the left-hand side of your homepage. The Webform Guide will be available under the “Forms” section. If you need further assistance or have additional questions, please contact us at 877-353-9791 option 2.
Again, thank you for allowing us the opportunity to serve you as you serve our veterans.
NOTICE: ACTION “MAY BE” REQUIRED:
1. VA Webform 10091 through CEP platform For all vendors (SAM; System for Award Management or Non-SAM) that are ID.Me (https://www.id.me/) registered at https://www.cep.fsc.va.gov/ . Note: ONLY active System for Award Management (SAM) /CEP Commercial Vendors and Medical Providers will have access to Payment History. Contact FMS - VHATAM Fiscal Accountants <VHATAMFiscalAccountants@va.gov> (ONCE ENTERED INTO CEP)
2. For all SAM.gov registered Commercial Vendors and Medical Providers, we are pleased to announce the reopening of our Customer Engagement Portal (CEP).
1. Existing users of CEP will need to add their tax ID number back into the portal.
1. New users will need to register with System for Award Management; SAM.gov before gaining access to CEP.
1. Once new users receive the registration approval notice from SAM, wait 72 hours before submitting VA Webform 10091 through ID.Me (https://www.id.me/) registered at https://www.cep.fsc.va.gov/ .
1. This will update our records with your Unique Entity Identifier (UEI).
1. These steps will help expedite your access to CEP.
3. Commercial vendors seeking invoice or payment status can log into their Tungsten Network account at https://www.tungsten-network.com/customer-campaigns/veteransaffairs/
4. Medical Providers seeking EOP and EOB documents can also be accessed 24/7 through our self-service portal – the Electronic Claims Adjudication Management System (eCAMS) Provider Portal (ePP). To obtain more information on registering for ePP, please visit https://www.occepp.fsc.va.gov If you need assistance with registration, please contact the eCAMS Provider Portal at 512-386-2278 or by email at eCAMSHDSupport@va.gov.
NOTE: If you are a ChampVA provider you MUST call ChampVA at 800-733-8387 for all EOP & EOB.
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