TECHNICAL EXHIBIT 2 PERFORMANCE TASKS.pdf

TECHNICAL EXHIBIT 2

PERFORMANCE TASKS

SPECIFIC TASKS AS SHOWN PER CORE AREAS (6 FUNCTIONS/82

SPECIFIED TASKS): These tasks in the table below are related to the installation detail requirements outlined in TE-2. These tasks may or may not be required at all installations, depending on the assignments at each specific installation.

ARMED SECURITY GUARD The Contractor shall perform these 82 specified tasks:

1.0 Access Control

1.01 Stand post at the entry/exit points to verify all persons' identification and conduct inquiries and surveillance of suspicious items, packages, and people.

1.02 Ensure individuals do not depart with government material unless they are authorized to do so.

1.03 Verbally challenge individuals who are approaching restricted areas.

1.04 Direct individuals who cause a disturbance to leave the property.

1.05 Operate traffic control points.

1.06 Close off areas to traffic, establish perimeters, and set up barricades to secure incident scenes or facilities.

1.07 Control access to incident scenes.

1.08 Help ensure integrity of a crime scene, maintaining it in its original condition until law enforcement personnel take over.

1.09 Coordinate the receipt, issuance, and tracking of all keys, key cards, lock combinations, vehicle passes/decals, etc.

1.10 Identify suspicious persons or vehicles.

2.0 Screening

2.01 Inspect packages, briefcases, containers, or any other items in the possession of people entering or leaving a Federally controlled facility.

2.02 Operate metal detectors to search visitors for prohibited items.

2.03 Conduct vehicle inspection that may include inspecting under seats, in the trunk, and under the vehicle.

2.04 Conduct frisks or pat downs for weapons or other unauthorized items.

3.0 Visitor Processing

3.01 Verify proper identification of visitors required for issuance of visitor badges.

3.02 Perform queries through authoritative data sources and notify government officials of information that may prohibit a visitor from accessing the facility.

3.03 Issue and account for visitor badges.

4.0 Patrol and Response

4.01 Inspect appropriate countermeasures, including facility critical protection points and classified containers.

4.02 Close and secure open windows, doors, gates, or other access points.

4.03 Manually open and close heavy gates and doors.

4.04 Conduct patrols in accordance with routes and schedules contained in post orders.

4.05 Inform dispatcher of present status and changes in conditions.

4.06 Patrol locations in areas which are potentially hazardous to the public (e.g., construction sites).

4.07 Inspect the perimeter, property, and buildings for hazards, intruders, and suspicious activities.

4.08 Observe the environment for suspicious vehicles or persons on or around Federal property.

4.09 Review maps, floor plans, diagrams, or other information to become familiar with facility and property boundaries.

4.10 Evacuate individuals from dangerous and/or life threatening situations.

4.11 Guide and assist first responders (e.g., with scene management or security).

4.12 Assess the condition of injured individuals.

4.13 Perform basic first aid in response to emergencies.

4.14 Administer CPR.

4.15 Administer/deploy AED.

4.16 Use fire extinguisher to put out a minor fire.

4.17 Request emergency assistance in response to traffic accidents.

4.18 Assist in conducting accident/incident scene searches/investigations (e.g., check visitor logs, video) in search of relevant evidence and information to determine the facts of the situation.

4.19 Follow directions to and respond to emergency and routine calls for service until the situation is resolved or until relieved by a higher authority.

4.20 Investigate the source of suspicious odors and sounds.

4.21 Pursue fleeing individual.

4.22 Escort money, valuables, or people to provide security.

5.0 Control Center Operations

5.01 Check radio equipment for proper operation.

5.02 Monitor security and fire alarms and closed-circuit television to detect security risks, threats, or prohibited items carried by visitors.

5.03 Dispatch Armed Security Guards in response to calls for service, alarms, or emergencies.

6.0 Common Tasks

6.01 Report potentially threatening situations and violations of law and security procedures.

6.02 Observe unique characteristics of an individual for identification purposes.

6.03 Collect information about stolen or missing property or suspicious activities to aid investigations.

6.04 Take detailed field notes so reports can be completed.

6.05 Write and/or speak situation reports regarding security-related information (e.g., accidents, bomb threats, unlawful acts, characteristics of individuals).

6.06 Communicate with individuals to establish rapport.

6.07 Adjust communication to ensure understanding.

6.08 Provide direction or information to tenants or visitors.

6.09 Advise persons relative to problems, situations, etc.

6.10 Encourage people to approach by using effective non-verbal communication (e.g., making eye contact, smiling, greeting a person cordially, and nodding).

6.11 Communicate professionally with rude or abusive people.

6.12 Use body language to project control and influence.

6.13 Use voice commands to project control and direct actions.

6.14 Explain rules, regulations, and procedures to individuals.

6.15 Interact with a subject who does not speak English.

6.16 Interact with a subject who has communication impairment (e.g., is deaf, has a speech impediment).

6.17 Interact with a subject who has mobility impairment (e.g., is blind, is wheelchair bound).

6.18 Interact with public, including children.

6.19 Interview witnesses to obtain description of possible suspects or description of what happened.

6.20 Advise appropriate personnel of potentially hazardous conditions (e.g., slippery floors).

6.21 Communicate with first responders.

6.22 Testify in court regarding criminal activity or other incidents.

6.23 Report misconduct of other Security Officers.

6.24 Ensure all security equipment is activated and operating properly; if not, report to proper authority.

6.25 Inventory physical objects (e.g., keys, keycards, vehicles, visitor badges) and log accordingly.

6.26 Locate and review documents and information (e.g., logs, lists).

6.27 Read memos and other written material to acquire and maintain job-related knowledge.

6.28 Participate in search for missing child.

6.29 Activate alarm systems.

6.30 Provide backup assistance to Law Enforcement Officers and other Armed Security

6.31 Maintain situational awareness regarding individuals’ body language, projected attitudes, and intentions.

6.32 Care for and maintain firearms.

6.33 Participate in firearms training.

6.34 Participate in training in the use of intermediate force weapons to be used in emergency situations.

6.35 Use intermediate force weapon to temporarily incapacitate a violent individual.

6.36 Utilize firearm to protect self and others in response to immediate threats (e.g., Active

Shooter).

6.37 Maintain positive control and retention of firearms and intermediate weapons at all times.

6.38 Use defensive tactics to prevent or control movements of individuals.

6.39 Defend against violent combative person(s) to prevent injury to self or others.

6.40 Physically control individuals displaying disruptive or violent behavior, to include applying handcuffs.

6.41 Comply with the CG Use of Force policy in all cases where force is utilized.