Statement of Work RFQ 123A9423Q0021.pdf

US Department of Agriculture (USDA)

Statement of Work for

RFQ 123A9423Q0021

Project

Annual Preventative Maintenance and Repair Service contract (3) Q Exactive and (1) Q Exactive Focus Mass Spectrometer (MS) Coupled with Liquid Chromatograph (LC).

General Information

1.0 Scope of Work

The objective of the Midwestern Laboratory (ML) is to procure preventative maintenance and repair service contract for one Q Exacitve Focus and three Q Exactive Basic MS instruments coupled with LC from Thermo Electron North America LLC. The instruments details are listed in table1. This annual service contract will cover each one of the instrument units and will include onsite repair and preventative service visits as well as repair and preventative service parts during the contract period.

Table 1: ML Thermo Instruments Details

System Model Serial Number

1 Q Exactive Focus MS System 07016L

1 HPG-3400RS 8099977

1 WPS-3000TRS 8100045

1 TCC-3000RS 6004476

2 Q Exactive Basic MS System 02814L 2 Vanquish Binary Pump F 8304939 2 Vanquish Split Sampler FT 8304585 2 Vanquish Column Compartment H 6500601

3 Q Exactive Basic MS System 10412L 3 Vanquish Binary Pump F 8318119 3 Vanquish Split Sampler FT 8318734 3 Vanquish Column Compartment H 6505220

4 Q Exactive Basic MS System 10437L 4 Vanquish Binary Pump F 8319265 4 Vanquish Split Sampler FT 8318938 4 Vanquish Column Compartment H 6505546

2.0 Background

The Food Safety and Inspection Service (FSIS), a public health regulatory agency of the U.S. Department of Agriculture (USDA), protects consumers by ensuring meat, poultry, catfish, and egg products are safe, wholesome, and accurately labeled. The FSIS Midwestern Laboratory (ML) specializes in analyzing meat, poultry, catfish, and egg products to ensure the American food supply is protected from adulteration. The ML performs testing for antibiotics, pesticides, and other veterinary drugs residue in food animal tissues. Thermo Electron North America LLC made Q Exactive mass spectrometers, which are hybrid quadrupole – Orbitrap, coupled with LCs are utilized for these test applications. These orbitrap mass spectrometers allow the analysis of trace-level components in complex matrices, such as kidney, liver, and muscle animal tissues. Orbitrap technology provides high resolution/accurate mass (HR/AM) capabilities enabling the monitoring of the current targeted compounds and emerging non-targeted compounds. The ML is located at 4300 Goodfellow Boulevard, Building 105D, Saint Louis, Missouri.

Contractor Requirements

3.0 Technical Requirements / Tasks

• Factory certified parts, labor, and travel for remedial repair

• Guaranteed two business days onsite response time for remedial repairs.

• 1 assurance preventative maintenance visits per instrument per contract year

• Hardware and application telephone support

• Priority access for technical support inquiries

• 25% discount on fixed price services

• Firmware and software updates

• E-Support technical resources containing software, application, and service bulletins.

Invoicing shall be completed quarterly in arrears.

(a) Hours of Service:

Maintenance/repair services shall be provided during normal working hours, 8:00am to 6:00pm CST, Monday through Friday, excluding Federal Holidays.

(b) Unless otherwise stated, on-site response time will not be longer than 48-hours after a service call has been authorized. A representative may ask the analyst to try several troubleshooting techniques before opening a service call. The maximum telephone troubleshooting time is one full working day. On-site service calls and travel times are unlimited. On-site call maintenance to include all labor, travel and replacement parts that are not considered consumables. If the required part is not in stock or available, a representative will place an order with the supplier and authorize next business day delivery. Repairs shall be made in accordance with manufacturer specifications.

(c) The Contracting Officer Technical Representative (COTR) will act, on-site, as the technical point of contact for the Government, initiate service calls, and perform acceptance of equipment after maintenance and repairs. The COTR’s authority is limited to technical issues, and he/she is not authorized to make contractual decisions. The authority to resolve monetary issues and contractual interpretation is the responsibility of the Contracting Officer.

(d) The contractor will guarantee only their trained and certified employees, sub- contractors, agents, or other authorized labor of the contractor are to perform work on the equipment listed in this Statement of Work.

The contractor shall demonstrate said training and certification by providing a recent (within 1 year) copy of training and/or certification documentation to the COTR prior to commencing work. The COTR may reject employees, subcontractors, agents, or other authorized labor of the contractor if they do not meet the training or certification documentation requirements

(e) The contractor shall perform preventative maintenance (PM) once (1) per contractual period. This will include consumables during a routine preventative maintenance visit. All preventive maintenance must be documented, and the documentation must be provided to the COTR prior to leaving the site unless alternate arrangements have been made with COTR.

(f) Parts and materials used for repairs/maintenance shall be new and meet manufacturer specifications. The contractor shall maintain an adequate inventory of spare parts to accommodate the repair of equipment within time limits specified in paragraph 4 above. The contractor shall pay charges to ship replacement or repaired equipment to the customer. The contractor shall also pay shipping charges for the return of equipment to the contractor.

(g) The equipment shall be fully operational according to laboratory methodology and serviceable after completion of maintenance and repairs. Prior to leaving the area, the contractor shall demonstrate to the COTR or designated representative that the equipment is operational. The COTR or designated representative will certify the equipment is performing satisfactorily.

(h) The contractor will support any equipment listed in the solicitation that becomes legacy equipment and out-of-support instruments on a best effort basis.

Security Requirements:

The contractor shall provide the COTR with information on the names of all employees who will require access to the facility to perform work on equipment, including approximate dates and time of arrival. This should be provided at least 24 hours in advance of work being performed. All employees provided by contractor must have valid picture identification before being allowed onto the Midwestern Laboratory premises.

4.0 Government Furnished

Government Furnished Information or Other Resources: None

KEY PERSONNEL (USDA Contracting Desk Book Part 437.504, OCT 2022)

(a) The Contractor shall assign to this contract the following key personnel:

TBD [i.e., Project Manager]

(b) During the first ninety (90) days of performance, the Contractor shall make no substitutions of key personnel unless the substitution is necessitated by illness, death, or termination of employment. The Contractor shall notify the Contracting Officer within 15 calendar days after the occurrence of any of these events and provide the information required by paragraph (c) below. After the initial 90-day period, the Contractor shall submit the information required by paragraph (c) to the Contracting Officer at least 15 days prior to making any permanent substitutions.

(c) The Contractor shall provide a detailed explanation of the circumstances necessitating the proposed substitutions, complete resumes for the proposed substitutes, and any additional information requested by the Contracting Officer. Proposed substitutes should have comparable qualifications to those of the persons being replaced. The Contracting Officer will notify the Contractor within 15 calendar days after receipt of all required information of the decision on substitutions. The contract will be modified to reflect any approved changes of key personnel.

SECTION 508 ACCESSIBILITY OF INFORMATION AND COMMUNICATIONS TECHNOLOGY (OCT

2021)

This contract vehicle is subject to Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 749d) as amended by the Workforce Investment Act of 1998 (P.L. 105-220). The Revised Section 508 Standards, which consist of 508 Chapters 1 and 2 (Appendix A), along with Chapters 3 through 7 (Appendix C), contain scoping and technical requirements for information and communication technology (ICT) to ensure accessibility and usability by individuals with disabilities. Compliance with these standards is mandatory for Federal agencies subject to Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d).

Each ICT product or service furnished under this contract shall comply with the Revised Section 508 ICT Accessibility Standards at a minimum, as specified in the contract. If any furnished product or service is determined to be noncompliant, the Contracting Officer will notify the Contractor in writing. The Contractor https://usdagcc-my.sharepoint.com/personal/abdulahi_duale_usda_gov/Documents/Downloads/Agency%20IT%20Clauses%20and%20Provisions%20as%20of%2012202022.doc#Key_Personnel https://usdagcc-my.sharepoint.com/personal/abdulahi_duale_usda_gov/Documents/Downloads/Agency%20IT%20Clauses%20and%20Provisions%20as%20of%2012202022.doc#Section_508 shall, without charge to the Government, remediate or replace the noncompliant products or services within a specified timeframe as determined by the Government in writing. If such remediation or replacement is not completed within the time specified, the Government shall have the following recourses:

1) Cancellation of the contract, delivery, task order, purchase, or line item without termination liabilities; or

2) In the case of custom ICT being developed by a contractor for the Government, the Government shall have the right to have any necessary changes made or repairs performed by itself or by another firm for the noncompliant ICT, with the contractor liable for reimbursement to the Government for any expenses incurred thereby.

The contractor must ensure all noncompliant ICT products and services are provided pursuant to extensive market research and exhibit the highest level of compliance while satisfying the contract requirements.

For every ICT product or service accepted under this contract by the Government that does not comply with the Revised Section 508 Accessibility Standards, the contractor shall, at the discretion of the Government, remediate or upgrade the item with a compliant equivalent product or service, if commercially available and cost neutral, on either a contract specified refresh cycle for the product or service, or on a contract effective option/renewal date, whichever shall occur first.

1. Section 508 Compliance Vendors, contractors, and their respective ICT products and services shall comply with the following standards, policies, and procedures. In the event of conflicts between the referenced documents and this contract vehicle, the contract vehicle shall take precedence.

1) Revised Section 508 ICT Accessibility Standards

2) Section 508 of the Rehabilitation Act as amended (29 U.S.C. 794d)

3) Federal Acquisition Regulation (FAR) Subpart 39.2

4) USDA Section 508 Departmental Regulation

Additionally, all contract deliverables are subject to these standards.

All ICT products and services, regardless of format, must conform to the applicable Section 508 standards to allow Federal employees and members of the public with disabilities equivalent access to and use of information and data provided to those without disabilities.

All contractors, sub-contractors, and consultants are responsible for preparing or posting content must comply with the applicable Section 508 accessibility standards and, where applicable, those set forth in the referenced policy or standards document. Remediation of any noncompliant ICT or materials as set forth in this contract vehicle shall be the responsibility of the contractor, sub-contractor, or consultant.

According to the Access Board’s Section 508 Scoping Requirements The following Section 508 provisions apply to the products and/or services identified in this contract vehicle:

• C202 Functional Performance Criteria: Where the requirements in Chapters 4 and 5 do not address one or more functions of telecommunications or customer premises equipment, the functions not addressed shall conform to the Functional Performance Criteria specified in Chapter 3.

• C203 Electronic Content: Electronic content that is integral to the use of telecommunications or customer premises equipment shall conform to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0.

• C204 Hardware: Where components of telecommunications equipment and customer premises equipment are hardware, and transmit information or have a user interface, those components shall conform to applicable requirements in Chapter 4.

• C205 Software: Where software is integral to the use of telecommunications functions of telecommunications equipment or customer premises equipment and has a user interface, such software shall conform to C205 and the applicable requirements in Chapter 5.

https://www.access-board.gov/ict/#about-the-ict-accessibility-standards https://www.access-board.gov/law/ra.html#text-of-section-508-of-the-rehabilitation-act-of-1973-as-amended-29-usc-794d https://www.acquisition.gov/sites/default/files/current/far/html/Subpart%2039_2.html http://www.ocio.usda.gov/document/departmental-regulation-4030-001 https://www.access-board.gov/ict/#508-chapter-2-scoping-requirements https://www.access-board.gov/ict/#C202-functional-performance-criteria https://www.access-board.gov/ict/#C203-electronic-content https://www.access-board.gov/ict/#C204-hardware https://www.access-board.gov/ict/#C205-software

WCAG Conformance: User interface components, as well as the content of platforms and applications shall conform to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0.

• C206 Support Documentation and Services: Where support documentation and services and provided for telecommunications equipment and customer premises equipment, manufacturers shall ensure that such documentation and services conform to Chapter 6 and are made available upon request at no additional charge.

In addition, vendors and contractors shall comply with the standards, policies, and procedures below for all ICT pursuant to this contract:

• For Custom ICT Development Services, the vendor or contractor shall ensure the ICT fully conforms to the applicable Revised Section 508 standards prior to delivery and before final acceptance.

• For Installation, Configuration, and Integration Services, the vendor or contractor shall not install, configure, or integrate the equipment and software in a way that reduces the level of conformance with the applicable Revised Section 508 standards.

• For Maintenance, Upgrades, and Replacements, the vendor or contractor shall ensure maintenance upgrades, substitutions, and replacements do not reduce the original level of conformance with the applicable Revised Section 508 standards at the time of the contract award.

• Service Personnel are ensured by the vendor or contractor to possess the knowledge, skills, and ability necessary to address the applicable Revised Section 508 standards and shall provide supporting documentation upon request.

• When providing Hosting Services, the vendor or contractor shall not reduce the existing level of conformance of the electronic content with the applicable Revised Section 508 standards.

• When purchasing ICT where 1) Section 508 validation is not possible prior to award, 2) the ICT will be changed after the award, or 3) ICT will be hosted in a third-party environment, the vendor or contractor shall test and validate the ICT solution for conformance to the Revised Section 508 standards, in accordance with the required testing methods as defined by the agency.

• The vendor or contractor shall document and maintain information regarding the measures taken to ensure compliance with the applicable requirements. This documentation includes but is not limited to testing records, product demonstrations, and reported defects by end users and testers.

• Prior to acceptance, the vendor or contractor shall provide an Accessibility Conformance Report (ACR) for each ICT item that is developed, updated, and/or configured for the agency, and when product substitutions are offered. The ACR should be based on the latest version of the Voluntary Product Accessibility Template (VPAT) provided by the Information Technology Industry Council (ITI). To be considered for award, an ACR must be submitted for each ICT item, and must be completed according to the instructions provided by the ITI.

Note: A supplemental ACR may be required if the agency has additional or stricter accessibility requirements than what is outlined in the VPAT.

• Prior to acceptance, the agency reserves the right to require a full working demonstration of the completed ICT item to demonstrate conformance to the agency’s accessibility requirements in addition to independent testing to validate.

• In the case of non-compliance where the vendor or contractor claims its products and/or services satisfy the applicable Revised Section 508 standards specified in the contract vehicle, the contracting officer will promptly inform the vendor or contractor in writing of the non-compliance. The vendor or contractor shall, at no cost to the agency, repair or replace the non-compliant products or services within the period specified by the contracting officer.

All Information and Communications Technology (ICT) subject to the Revised Section 508 standards will be evaluated for Section 508 conformance and usability. The test must be administered by a Federal Section 508 Testing Center. All maintenance for ICT that requires upgrades, modifications, installations, repairs, and purchases shall adhere to the Revised Section 508 standards.

https://www.access-board.gov/ict/#C206-documentation-services https://www.section508.gov/sell/vpat https://www.section508.gov/sell/vpat http://www.itic.org/policy/accessibility

POST-AWARD ADMINISTRATION AND MONITORING OF SECTION 508 COMPLIANCE

ACCESSIBILITY OF ELECTRONIC AND INFORMATION TECHNOLOGY ACCESSIBILITY (MAY

2015) The Section 508 Plan/Remediation Plan and any modifications to the Plan must be submitted for approval to the Office of the Chief Information Officer (OCIO) or the Department OCIO when the proposed requirement is for or includes the acquisition of EIT products and services that are subject to Section 508 conformance provisions as required by departmental and federal requirements. Any exception must be documented and approved by

OCIO.

ACCESS TO SENSITIVE INFORMATION (FEB 2007)

(a) As used in this clause, “sensitive information” refers to information that a contractor has developed at private expense, or that the Government has generated that qualifies for an exception to the Freedom of Information Act, which is not currently in the public domain, and which may embody trade secrets or commercial or financial information, and which may be sensitive or privileged.

(b) To assist the U. S. Department of Agriculture (USDA), Food Safety and Inspection Service (FSIS) in accomplishing management activities and administrative functions, the Contractor shall provide the services specified elsewhere in this contract.

(c) If performing this contract entails access to sensitive information, as defined above, the Contractor agrees to -

(1) Utilize any sensitive information coming into its possession only for the purposes of performing the services specified in this contract, and not to improve its own competitive position in another procurement action.

(2) Safeguard sensitive information coming into its possession from unauthorized use and disclosure.

(3) Allow access to sensitive information only to those employees that need it to perform services under this contract.

(4) Preclude access and disclosure of sensitive information to persons and entities outside of the Contractor’s organization.

(5) Train employees who may require access to sensitive information about their obligations to utilize it only to perform the services specified in this contract and to safeguard it from unauthorized use and disclosure.

(6) Obtain a written affirmation from each employee that he/she has received and will comply with training on the authorized uses and mandatory protections of sensitive information needed in performing this contract.

(7) Administer a monitoring process to ensure that employees comply with all reasonable security procedures, report any breaches to the Contracting Officer, and implement any necessary corrective actions.

(d) The nature of the work on this contract may subject the Contractor and its employees to a variety of laws and regulations relating to ethics, conflicts of interest, corruption, and other criminal or civil matters relating to the award and administration of government contracts. Recognizing that this contract establishes a high standard of accountability and trust, the Government will carefully review the Contractor’s performance in relation to the mandates and restrictions found in these laws and regulations. Unauthorized uses or disclosures of sensitive information may result in termination of this contract for default, or in debarment of the Contractor for serious misconduct affecting present responsibility as a government contractor.

(e) The Contractor shall include the substance of this clause, including this paragraph (e); suitably modified to reflect the relationship of the parties, in all subcontracts that may involve access to sensitive information.

LEGAL HOLIDAYS (SEPT 2021)

(a)The Federal Government observes the following days as holidays.

https://usdagcc-my.sharepoint.com/personal/abdulahi_duale_usda_gov/Documents/Downloads/Agency%20IT%20Clauses%20and%20Provisions%20as%20of%2012202022.doc#Post_Award_508 https://usdagcc-my.sharepoint.com/personal/abdulahi_duale_usda_gov/Documents/Downloads/Agency%20IT%20Clauses%20and%20Provisions%20as%20of%2012202022.doc#Post_Award_508 https://usdagcc-my.sharepoint.com/personal/abdulahi_duale_usda_gov/Documents/Downloads/Agency%20IT%20Clauses%20and%20Provisions%20as%20of%2012202022.doc#Access_Sensitive_Information https://usdagcc-my.sharepoint.com/personal/abdulahi_duale_usda_gov/Documents/Downloads/Agency%20IT%20Clauses%20and%20Provisions%20as%20of%2012202022.doc#Holidays

New Year’s Day January 1st* Martin Luther King’s Birthday Third Monday in January Presidents’ Day Third Monday in February Memorial Day Last Monday in May Juneteenth National Independence Day

June 19th*

Independence Day July 4th* Labor Day First Monday in September Columbus Day Second Monday in October Veterans’ Day November 11th Thanksgiving Day Fourth Thursday in November Christmas Day December 25th*

*If the date falls on a Saturday, the Government holiday is the preceding Friday. If the date falls on a Sunday, the Government holiday is the following Monday.

(b) In addition to the days designated above as holidays, the Government may observe additional days in accordance with 5 USC 6103.

PERIOD OF PERFORMANCE (FEB 2007)

The total period of performance shall not exceed 36 months. The periods of performance are defined as follows:

Base Period: 7/10/2023-7/9/2024

1st Option Period:7/10/2024-7/9/2025 2nd Option Period:7/10/2025-7/9/2026

DELIVERABLES/MILESTONES (JAN 2014)

The Contractor shall adhere to the following schedule and deliverable requirements.

RULES OF BEHAVIOR FOR PRIVILEGED USERS (FEB 2006)

Food Safety and Inspection Service (FSIS) Information Technology (IT) Security Rules of Behavior for Privileged Users

Version 1.0 February 10, 2006

Introduction Purpose The intent of the FSIS Rules of Behavior (ROB) for Privileged Users is to recognize the additional responsibilities associated with special access to, and/or privileges associated with, computer resources within the Department or its offices/bureaus/components. The ROB for Privileged Users is in addition to the Computer System User IT Security General ROB to which all DOJ users are subject. The identification of these responsibilities originates in OMB A-130 and is included in the FSIS IT Security Standards.

“Privileged User” defined:

A privileged user is someone authorized access to departmental/office/bureau/component computer resources when that access provides the capability to alter the properties, behavior or control of the information system/network. It includes, but is not limited to, any of the following types of access:

a. “Super user,” “root,” or equivalent access, such as access to the control functions of the information system/network, administration of user accounts, etc.

b. Access to change control parameters (e.g., routing tables, path priorities, addresses) of routers, multiplexers, and other key information system/network equipment or software.

c. Ability and authority to control and change program files, and other users’ access to data.

d. Direct access to operating system level functions (also called unmediated access) that would permit system controls to be bypassed or changed.

https://usdagcc-my.sharepoint.com/personal/abdulahi_duale_usda_gov/Documents/Downloads/Agency%20IT%20Clauses%20and%20Provisions%20as%20of%2012202022.doc#POP https://usdagcc-my.sharepoint.com/personal/abdulahi_duale_usda_gov/Documents/Downloads/Agency%20IT%20Clauses%20and%20Provisions%20as%20of%2012202022.doc#Deliverables_Milestone https://usdagcc-my.sharepoint.com/personal/abdulahi_duale_usda_gov/Documents/Downloads/Agency%20IT%20Clauses%20and%20Provisions%20as%20of%2012202022.doc#Rules_Behavior

e. Access and authority for installing, configuring, monitoring or troubleshooting the security monitoring functions of information systems/networks (e.g., network/system analyzers; intrusion detection software;

firewalls) or in performance of cyber/network operations.

Who is covered by these rules?

These rules extend to all privileged users (FSIS employees and contractors) who use any computing resources that support the mission and functions of the Food Safety and Inspection Service. All privileged users will review and provide signature or electronic verification to these rules annually, or upon change of assigned responsibilities, whichever occurs first.

What are the penalties for Noncompliance?

Compliance with these rules will be enforced through sanctions commensurate with the level of infraction.

Actions may include a verbal or written warning, removal of system access for a specific period of time, reassignment to other duties, or termination, depending on the severity of the violation. In addition, activities that lead to or cause the disclosure of classified information may result in criminal prosecution under the U.S.

Code, Title 18, Section 798, and other applicable statutes.

Responsibilities Complying Privileged Users will:

1. Understand that it is their responsibility to comply with all security measures necessary to prevent the unauthorized disclosure, modification, or destruction of information; follow appropriate system security policies, guidelines and procedures.

2. Agree to the FSIS General Rules of Behavior.

3. Minimize exposure and risk by utilizing a separate account to perform privileged functions from general user functions.

4. Not establish or reset any account utilizing the same password for more than one account and will not provide the username and password at the same time through the same medium.

5. Grant read or write authority no higher than is granted to him/her (e.g., a component level user administrator shall not assign department level access to another user administrator).

6. Access application programs only for the purpose of creating or maintaining files.

7. Not make modifications to system configurations that could impact availability or security of the system without the approval of the Change Control Board and/or change management process.

8. Not perform general user activities under the same account (username and password) due to the security requirement for separation of duties.

9. Protect all passwords from unauthorized disclosure.

10. Not share accounts with another privileged user.

11. Make the system available at any time to the SAISO for inspection and review of audit logs.

12. Grant only read-only access to audit files to the Security Auditor; grant access to general system information only if a need-to-know is established and authorization is received from the ISSO.

13. Make the computer(s) available for periodic reviews of the security configuration by independent testers.

14. Make changes to system configuration as directed to meet Vulnerability and Patch Management requirements.

15. Immediately record and report any security incidents to the ISSPM.

I acknowledge and understand the responsibilities associated with my role as a Privileged User, and I will comply with the February 10, 2006, Privileged User Rules of Behavior. The Statement of acknowledgement can be provided via email.

Typed Name

Signature Date

SCIENTIFIC INTERGRITY TRAINING (APR 2017)

In accordance with the United States Department of Agriculture (USDA) Department Regulation 1074-001 for contracts that are awarded in accordance with Federal Acquisition Regulations (FAR) and Agriculture Acquisition Regulations (AGAR), the FSIS requests that contractor employees complete at least one Scientific Integrity training course within ninety (90) days after contract award. Contractor employees must be assigned to a current FSIS contract to receive the free training. Contractor employees may take the course at any place of their choice. An acceptable course is one that issued to the contractor employee through the USDA AgLearn training system. A certificate issued by AgLearn showing completion of training is to be provided to the Contracting Officer’s Representative (COR). The COR and/or Contracting Officer (CO) can be contacted for further information on procedures for Scientific Integrity training.

Note to CORs: If contractor-personnel are not able to obtain e-Authentication to access AgLearn, you must e-mail the AgLearn Helpdesk at FSISAgLearn@fsis.usda.gov to request a paper copy of the course. Once contractor-personnel completes the training and notify the COR, the COR shall e-mail FSISAgLearn@fsis.usda.gov and request a course completion certificate be issued for the contractor-personnel.

The COR should retain a copy as part of their COR records and send a copy of the certificate to the CO.

https://usdagcc-my.sharepoint.com/personal/abdulahi_duale_usda_gov/Documents/Downloads/Agency%20IT%20Clauses%20and%20Provisions%20as%20of%2012202022.doc#Scientific_Integrity mailto:FSISAgLearn@fsis.usda.gov mailto:FSISAgLearn@fsis.usda.gov