Statement of Work.pdf

Statement of Work (SOW)

Preventative Maintenance Service Contract

THERMOFISHER SCIENTIFIC AB 3730XL DNA ANALYZER (SN: 17119-005)

1.0 Scope of Work: Contractor will provide OEM factory trained and certified engineers to perform one (1) combined recertification and preventive maintenance service visit and unlimited emergency visits on the ABI 3730xl Prism DNA Analyzer located at USDA, 716 Farm House Lane in Ames, IA.

Covered components will include:

1) 3730xl DNA Analyzer (S/N 17119-005)

2) 25mW Argon Laser

3) Polymer Delivery Pump (PDP)

4) Autosampler

5) CCD Camera

6) Dell Optiplex XE2 Computer and monitor

2.0 Background: Preventive maintenance has been procured for this instrument since it was purchased in 2005 to ensure continued & reliable operation in support of the CICGRU research mission.

3.0 Technical Requirements/Tasks:

Service tasks include, but are not limited to:

1) Testing firmware of the instrument, CCD Camera, autosampler and Polymer Delivery Pump.

2) Ensuring that the firmware, operating system and software are compatible with OEM guidelines.

3) Clean and defragment computer.

4) Inspect and clean instrument and components inside.

5) Perform verification checks on the Laser and optics.

6) Flush polymer delivery pump

7) Calibrate the autosampler

8) Perform a spatial calibration

Contractor will provide telephone and email support in addition to unlimited emergency visits to the customer location.

Repair parts, labor, and travel expenses are to be included unless otherwise stated in this statement of work.

4.0 Government Furnished: Government-furnished support is limited to security access to the equipment in the CICGRU facility, replacement parts not otherwise covered under this agreement, AC power (110VAC) and standard office lighting.

5.0 Deliverables / Schedule:

Key Deliverables Item No.

Deliverable

Objective

Due

1 Preventive Maintenance

Routine inspection, cleaning, alignment/calibration and repair of covered components.

Once annually

2 Emergency Maintenance

Emergency repair of defective components and software to bring the unit back on-line.

As necessary

6.0 Travel: One (1) preventive maintenance service visit and remedial repair visits will be provided by the contractor. All service visits will be coordinated with the location contact provided at contract award.

7.0 Contractor’s Key Personnel: Only factory trained engineers are to perform any service procedure on the AB 3730XL DNA ANALYZER (SN: 17119-005).

8.0 Security Requirements: A copy of an official government photo ID (State-issued driver’s license or ID card, passport, green card, etc.) must be provided upon arrival of contract service technician(s). Security access to the CICGRU facility will be provided based on this identification requirement.

9.0 Section 508 – Electronic and Information Technology Standards: AB 3730XL

DNA ANALYZER (SN: 17119-005) software and IT products are proprietary and must be serviced by OEM certified technicians.

10.0 Place of Performance: USDA c/o B406 Agronomy Hall, Iowa State University, 716 Farm House Lane, Ames, IA, 50010-1051