Informal_JOFOC.docx
DOCX document 17 KB Posted
- Attached to
- Maintenance Renewal Plexus Workflow FloWare Software Federal contract opportunity
- Solicitation number
- SSA-RFQ-17-1179
- Issued by
- Social Security Administration
About this file
Justification for Other than Full and Open Competition (JOFOC)
View the file
On GovTribe
Work with this file on GovTribe
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Justification for Other than Full and Open Competition
(JOFOC)
Requisition: 3303-17-1191
The Social Security Administration’s (SSA) Integrated Image Based Data Capture System (IIBDCS) located at Wilkes-Barre Data Operations Center (WBDOC) requires maintenance and technical support renewal on Plexus Workflow FloWare Software. Maintenance and technical support consist of subscriptions to updates, upgrades, fixes and patches from Monday through Friday 8:00am to 5:00pm EST via email and phone. The current maintenance agreement expires on April 01, 2017. SSA has a requirement to continue maintenance and technical support from April 01, 2017 through March 31, 2018.
FloWare products are used to move work through all processes/flows in a given workflow map that gets the work from the beginning of an overall process to the end. Application design products are used for writing the user interface applications, such as the Keyer program, used on all of the workloads.
This software is proprietary. Only Plexus Software has access to the source codes necessary to provide the required maintenance subscription comprised of: version upgrades and updates, bug fixes and patches and telephone/internet support. Progressive Technology Federal Systems is the only authorized reseller for Plexus Software.
File details come from the government source that posted it. Updated .