Amd_0001_08162016.pdf

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing items 8 and 15, and returning or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment your desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE

2. AMENDMENT/MODIFICATION NO. 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQ. NO. 5. PROJECT NO. (If applicable)

7. ADMINISTERED BY (If other than Item 6) CODE

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA FAR (48 CFR) 53.243

FACILITY CODE

10A. MODIFICATION OF CONTRACT/ORDER NO.

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended, is not extended.

12. ACCOUNTING AND APPROPRIATION DATA (If required) copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO.

IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15C. DATE SIGNED

15A. NAME AND TITLE OF SIGNER (Type or print)

16C. DATE SIGNED

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

PAGE OF PAGES

6. ISSUED BY CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code) (X)

CODE

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

NSN 7540-01-152-8070

Previous edition unusable

A-0001

Anthony S. Kram akram@doc.gov 202-482-5676

This amendment is for the purpose of:

1. Providing rev03 of solicitation. All changes are identified in track changes.

2. Provide answers to questions received through 8/16/16.

----------Nothing Follows---------

Department of Commerce Suite A-200, Rm A-257 1401 Constitution Ave, NW Washington, DC 20230

9A. AMENDMENT OF SOLICITATION

NO.

SS1301-16-RP-0010

08/16/2016

9B. DATED (SEE ITEM 11)

08/11/2016

08/16/2016

Table of Contents

B.1 CLAUSES INCORPORATED IN FULL TEXT

B.2 CONTRACT TYPE

B.3 SCHEDULE OF RATES

C.1 PERFORMANCE WORK STATEMENT (PWS)

C.2 BACKGROUND, SCOPE AND OBJECTIVES

C.3 REQUIREMENTS

C.4 PLACE OF PERFORMANCE

C.5 PERIOD OF PERFORMANCE

C.6 HOURS OF OPERATION

C.8 TRAINING, LICENSES AND CERTIFICATIONS

C.10 TRAVEL

C.11 SECURITY REQUIREMENTS

C.12 CONFLICTS OF INTEREST

C.13 DATA RIGHTS

C.14 DIRECT LABOR COSTS

C.15 REPORTS AND DELIVERABLES

C.16 DELIVERABLES

E.1 CLAUSES INCORPORATED BY REFERENCE

E.2 CLAUSES INCORPORATED IN FULL TEXT

F.1 CLAUSES INCORPORATED BY REFERENCE

F.2 CLAUSES INCORPORATED IN FULL TEXT

F.3 SCHEDULE OF DELIVERABLES

F.4 PERFORMANCE REQUIREMENTS SUMMARY

G.1 CLAUSES INCORPORATED IN FULL TEXT

G.2 PAYMENT – (FIRM FIXED PRICE)

G.3 PAYMENT—(TIME & MATERIALS/LABOR HOUR)

G.4 NOTIFICATION OF EXPENDITURE OF FUNDS – (TIME & MATERIAL/LABOR HOURS)

G.5 APPLICATION OF ESCALATION RATES ON T&M TASK ORDERS

G.6 SUBMITTAL OF INVOICES

H.1 CLAUSES INCORPORATED BY REFERENCE

H.2 CLAUSES INCORPORATED IN FULL TEXT

H.3 OTHER CONTRACTS

H.4 PROTECTION OF INFORMATION

H.5 ORGANIZATIONAL CONFLICT OF INTEREST AND LIMITATION ON FUTURE

CONTRACTING

H.6 POST AWARD EVALUATION OF CONTRACTOR PERFORMANCE

H.7 CONTRACTOR PERSONNEL OUT-PROCESSING

H.8 ELECTRONIC AND INFORMATION TECHNOLOGY

I.1 CLAUSES INCORPORATED BY REFERENCE

I.2 CLAUSES INCORPORATED IN FULL TEXT

J.1 LABOR CATEGORIES, DESCRIPTIONS AND RATES

J.2 MONTHLY FINANCIAL REPORT

J.3 ACQUISITION OFFICE REGIONS

J.4 NON-DISCLOSURE AGREEMENT

K.1 CLAUSES INCORPORATED BY REFERENCE

L.1 CLAUSES INCORPORATED BY REFERENCE

L.2 CLAUSES INCORPORATED IN FULL TEXT

L.3 PROPOSAL PREPARATION

L.4 PRE-PROPOSAL CONFERENCE

M.1 CLAUSES INCORPORATED IN FULL TEXT

M.2 EVALUATION METHOD

SECTION B

SCHEDULE OF SUPPLIES AND SERVICES

SS1301-16-RP-0010

Page - 4

B.1 CLAUSES INCORPORATED IN FULL TEXT

1352.216-77 CEILING PRICE (APR 2010)

The estimated amount of this contract is $16.7 million over five (5) years of performance.

B.2 CONTRACT TYPE

This is a “Requirements” contract issued in accordance with FAR 16.503. The scope of services that the Contractor has exclusive authority for filling actual purchases during the effective period is limited to the services in direct support of the Department of Commerce (DOC) Enterprise Acquisition Office (EAO) or its successor office that may be rebranded. This contract does not provide support for other acquisition offices within the DOC. Therefore, separate bureau acquisition offices other than the EAO may procure the same or similar services from other sources to support their requirements.

B.3 SCHEDULE OF RATES

Labor rate ceilings shall be provided and apply to each of the five contract years. The unit of issue (rates) is the fully burdened fixed price hourly rate. Burdens include all indirect costs, overheads and profit/fee.

Firm Fixed price rates are for the items and quantities listed in this schedule for each of the five contract years.

The rates shall be listed in the Labor Categories, Descriptions and Rates form at attachment J.1 (use Excel Version)

LABOR (Note: Contractor staff will not perform any inherently governmental functions under this contract. Examples are making strategy decisions, determinations, obligating funds, creating policy, etc)

1. ADMINISTRATIVE SPECIALIST I

Performs a variety of secretarial duties, such as preparing standard correspondence, reports, and memos using a word processor, maintaining computer-based and paper files, answering and screening calls, and opening and distributing mail for a department or unit. Answers routine inquires and may operate spreadsheet programs, use electronic mail, maintain personal information systems and databases, manages calendars and perform other semi-automated administrative support tasks. Assists with required data tracking and compliance reporting. Works under general supervision. Qualifications commensurate with a HS diploma (or equivalent), and approximately 1 to 4 years of experience.

2. ADMINISTRATIVE SPECIALIST II

Performs a variety of both complex and routine administrative and secretarial duties. Collects data and tracks status for compliance reporting on various matters such as: Operational Budgets, Workforce Training, Warrants, Competition, FPDS IV&V, Green Reporting, Purchase Card Reviews, etc. Assists with administration of specialized programs such as: the Purchase Card program and Internal Control initiatives.

Prepares Congressional correspondence. May provide work direction to junior administrative staff in the same department or unit. Requires extensive working knowledge of assigned department's practices and procedures. Qualifications commensurate with a HS diploma (or equivalent), and approximately 4 to 6 years of related experience. Relevant college courses are generally necessary.

3. ADMINISTRATIVE SPECIALIST III

Performs secretarial and administrative duties for a department or single top executive. Reports to a senior officer or to the person responsible for a major activity in a large organization. Performs duties of a highly confidential nature that may require comprehensive knowledge of organizational policies, practices, and procedures. Prepares executive and Congressional correspondence. Assists in administration of specialized

Page - 5 programs such as: the Purchase Card program and Internal Control initiatives. Sets up meetings and may act as proxy for the executive. May directly supervise lower-level administrative staff. Qualifications commensurate with a HS diploma (or equivalent), and approximately 6 or more years related experience.

Relevant college courses are generally necessary.

4. BUSINESS DATA/PROCUREMENT ANALYST I

Performs analytical functions to determine candidate commodities and services eligible for Department Strategic Sourcing initiatives based on data driven metrics. Gather, compile, analyze and document spend/demand data analysis to support conclusions. Performs business case analysis, estimated savings projections, estimated return on investments, deployment strategies, and negotiation targets. Recommend category management strategies, engage with stakeholders, and develop communication strategies.

Coordinate with vendors to achieve pricing goals and develop alternative solutions. Qualifications commensurate with a BS/BA degree (or equivalent) and 2 or more years of experience.

5. BUSINESS DATA/PROCUREMENT ANALYST II

Performs analytical functions to determine candidate commodities and services eligible for Department Strategic Sourcing initiatives based on data driven metrics. Gather, compile, analyze and document spend/demand data analysis to support conclusions. Performs business case analysis, estimated savings projections, estimated return on investments, deployment strategies, and negotiation targets. Recommend category management strategies, engage with stakeholders, and develop communication strategies.

Coordinate with vendors to achieve pricing goals and develop alternative solutions. Knowledgeable of Office of Management and Budget initiatives on category management and methods to streamline Agency acquisition processes while reducing administrative duplication and leveraging buying power. Qualifications commensurate with a MS/MA degree (or equivalent) and 4 or more years of experience.

6. ORDERING SPECIALIST

Performs highly repetitive order preparation activities for a myriad of supplies and services for many customers using a standardized process. Ordering is completed against Departmental contracts and agreements established for the purposes of delivering fast and efficient service on customer demand.

Requires a basic understanding of ordering functions; receipt of requirements, preparation of order against appropriate master contract/agreement and preparation of ordering file. Preparation of order for placement through the use of multiple automated contract/order software applications. Qualifications commensurate with an AA/AS degree (or equivalent) and/or 4 or more years’ experience.

7. PROCUREMENT SPECIALIST I

Has functional Federal contracting experiences and competencies to perform Pre-Award and Post-Award Activities such as: analyzing requirements, market research, recommending revisions to statements of work/specifications, recommending the appropriate type of contract, establishing milestones, procurement planning, assisting in preparing solicitations, assisting with post-award activities, coordinating with contractors to ensure full understanding of terms, assists in preparing modifications and recommends resolution of issues related to non-compliance. Knowledgeable of the Federal Acquisition Regulations, Small Business Socio-Economic statutes and specialized contracting methodologies including Strategic Sourcing initiatives and the use of Delivery Order / Task Order contracting. Develop, implement and analyze data requirements for planning and measurement systems. Analyze performance of procurement activities against various procurement indicators and goals. Analyze data to determine trends. Qualifications commensurate to DAWIA or FAC-C Level I in contracting, BS/BA degree (or equivalent) and 2 or more years’ relevant experience.

8. PROCUREMENT SPECIALIST II

Performs Pre-Award and Post-Award Activities such as: analyzing requirements, market research, recommending revisions to statements of work/specifications, recommending the appropriate type of contract, establishing milestones, procurement planning, assisting with developing solicitations, assisting with preparing contract documentation including negotiation memoranda, Determination and Findings, and Justifications and Approvals, assisting with post-award activities, coordinating with contractors to ensure full

Page - 6 understanding of terms, assists in preparing modifications, and recommends resolution of issues related to non-compliance. Experience in preparing grants, co-operative agreements and inter-agency agreements (IAA). Knowledgeable of the Federal Acquisition Regulations, Small Business Socio-Economic statutes and specialized contracting methodologies including Strategic Sourcing initiatives and the use of Delivery Order / Task Order contracting. Develop, implement and analyze data requirements for planning and measurement systems. Analyze performance of procurement activities against various procurement indicators and goals.

Analyze data to determine trends. Qualifications commensurate to DAWIA or FAC-C Level II in contracting, BS/BA degree (or equivalent) and 4 or more years’ relevant experience.

9. PROCUREMENT SPECIALIST III

Senior Procurement Specialist and subject matter expert with Federal Acquisition Regulations, policies and practices. Assists with the procurement of highly specialized equipment, components and systems, and complex contract actions for a diverse set of Department missions including information technology, professional or technical services, and/or a variety of supplies. Assists with pre/post award functions for highly technical contracting work emphasizing customer requirements and relationships to achieve results that further the mission of agency clients. Identify procurement objectives and methodologies; assists with statement of work writing and development of solicitations; assists with analyses of elements of cost; prepares documentation of competitive range determinations; assist with pre-proposal conferences; assist with developing comprehensive negotiation strategies; and coordinating with technical experts. Identifying and analyzing acquisition process problems, trends, and emerging needs. Assists in preparing agreements and inter-agency agreements (IAA). Guides the procurement activities of junior Contractor Procurement Specialist. Qualifications commensurate to DAWIA or FAC-C Level III in contracting, MS/MA degree (or equivalent) and 6 or more years’ relevant experience.

10. SYSTEMS ADMINISTRATOR

Maintains data files and control procedures for a simple system of networked personal computers or for a group of desktop computers linked to a host server. Responsible for system security and data integrity.

Assigns passwords and monitors use of resources. Back up files as required. May produce periodic business reports, generate output such as labels, letters, and forms, and respond to frequent management request for information. May require extensive knowledge of software such as Microsoft Office and similar suites of acquisition business applications including Comprizon Suite and Momentum. May be a resident expert for applications running on a department-wide LAN or for the entire computer system in a smaller enterprise.

BS/BA degree (or equivalent), plus 2 or more years in related field.

FIRM FIXED PRICE

11. COMMODITY ORDERS

Ordering activities for supplies and services are designed to be accomplished quickly and efficiently. Orders shall be placed against existing contracts and agreements within the EAO. The price for completion of twenty

(20) commodity ordering packages.

12. SERVICE ORDERS

Ordering activities for supplies and services are designed to be accomplished quickly and efficiently. Orders shall be placed against existing contracts and agreements within the EAO. The price for completion of ten

(10) service ordering packages.

SECTION C

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

Page - 7

C.1 PERFORMANCE WORK STATEMENT (PWS)

The Contractor shall furnish the necessary personnel, material, equipment, services, and facilities (except as otherwise specified) to perform the Performance Work Statement below.

C.2 BACKGROUND, SCOPE AND OBJECTIVES

The DOC is a cabinet-level Department that promotes job creation, economic growth, sustainable development, and improved standards of living for all Americans. The DOC works in partnership with businesses, universities, communities, and our nation’s workers to realize its mission to help make American business more innovative at home and more competitive abroad. The Department has a widespread and diverse set of responsibilities within the areas of trade, economic development, weather monitoring and communication, technology, entrepreneurship and business development, and statistical research and analysis.

The Department is comprised of 12 Bureaus with operations across the United States, 6 U.S. Territories, and more than 70 international offices. The Bureaus include the National Oceanic and Atmospheric Administration (NOAA), National Institute of Standards and Technology (NIST), United Stated Census Bureau, United State Patent and Trademark Office (PTO), The Bureau of Industry and Security (BIS), International Trade Administration (ITA), United States Economic Development Administration (EDA), National Telecommunications and Information Administration (NTIA), Office of the Inspector General (OIG), Bureau of Economic Analysis (BEA), the Minority Business Development Agency (MBDA), the National Technical Information Service (NTIS) and the Economics and Statistics Administration (ESA). The Office of the Secretary (OS) is the headquarters organization for the Department.

A new Acquisition office is established to provide enterprise acquisition services responsible for establishing Departmental-wide contracts to procure goods and services that are common in nature regardless of specific mission focus. The Enterprise Acquisition Office (EAO) maintains responsibility for ordering against these established contracts on behalf of DOC’s Bureaus as well as full service acquisition support for designated customers of the EAO and other organizations as assigned.

The contractor shall provide qualified, experienced and customer focused acquisition, acquisition support and administrative support staff to accomplish the objectives of the EAO. Staff augmentation are required for acquisition support, acquisition systems administration, demand and category management, strategic sourcing initiatives and administrative support are required to fulfill the EAO functional capabilities. All work performed shall be in conformance with Government acquisition related laws, regulations and policies including the Federal Acquisition Regulation (FAR), Commerce Acquisition Regulation, Commerce Acquisition Manual (CAM), DOC and EAO policies and Standard Operating Procedures (SOPs).

The EAO objectives are to provide the DOC Customers with a high level of service generally resulting from reduced acquisition times and greater interaction with project teams. The EAO is designed to rapidly procure items in order to deliver superior customer service.

The guiding principles of the EAO are to:

• Speed and efficiency to meet customer needs and expectations

• Conduct acquisition activities correctly in accordance with the FAR, CAR and CAM

• Leverage the Department buying power

Page - 8

C.3 REQUIREMENTS

C.3.1 Tasks Order Specific Requirements Individual task orders issued under this contract will be managed, monitored and evaluated by the federal Contracting Specialist assigned in the EAO. Task orders will describe the required work to be performed, period of performance and any unique terms not addressed in this contract.

• The Contractor shall provide proposals to Task Order requirements within seven (7) calendar days after issuance of Task Order Proposal Request (TOPR), unless a later date is specified.

• The Contractor shall provide the staff augmentation support requested to the assigned place of duty in the task order ten (10) working days from issuance of the order (when TOPRs are issued ), or twenty-one (21) calendar days after directed orders, unless a later date is specified.

• All Contractor personnel shall be US Citizens.

C.3.2 Acquisition Support The Contractor shall provide acquisition and contracting support. The Contractor shall have a thorough understanding of Federal Acquisition Regulations, the Small Business Act and Federal Appropriations statutes as they apply to initiating and letting Federal contract awards. Contractor staff shall have strong communication and writing skills and have requisite competencies to perform cradle-to-grave contract functions including, but not limited to:

• Assisting customer with requirements development

• Conduct market research

• Assists in developing supporting documentation for the acquisition strategy

• Assists in developing solicitations

• Knowledgeable with Government contract writing and reporting tools (i.e C.Suite, Momentum, PRISM, SAM, FPDS-NG, GSA Schedules, etc)

• Assist in developing contract award documentation

• Supports the documentation of evaluation and source selection activities

• Prepares memoranda necessary to document decisions and debriefs

• Assist with the administration of awarded contracts

• Assists with contract closeout functions and prepare documentation

• Proficiency with Microsoft Office and Adobe tools

The Contractor shall support routine and complex contracting functions. Examples of routine functions include performing commercial market research, assisting with simplified acquisitions, building purchase orders, assists with the preparation of solicitations, contracts and orders, maintaining contract file integrity with required documentation and in specified format, contract administration for contracts and orders, reviewing invoices and communicating with customers and stakeholders about the status of procurement actions.

Examples of complex functions include performing market research for other than commercial items, assisting with specialized systems and unique item acquisitions, implementing innovative contract strategies, assisting with the administration of time and material (T&M), cost reimbursement (CR) and incentive type contracts, conducting cost analysis and cost realism analysis, preparing negotiation memoranda and debriefing documentation.

The Contractor shall administer strategically Sourced contracts, to include; contract administration, maintenance of vendor relations, resolution of issues and optimizing for additional efficiency and economy.

Performance is assessed against meeting standard Procurement Acquisition Lead Times (PALT) for the type and complexity of the action being performed.

Page - 9

C.3.3 Ordering Activity Support The Contractor shall prepare orders using a system that is designed to dramatically shorten purchase request-to-order production times. Ordering activities require specialization in standardized processes to substantially increase the throughput of orders. Orders shall be placed for a myriad of supplies and services for customers located throughout the DOC footprint. Ordering Specialists shall prepare order documentation in accordance with standard practices. Ordering is completed against Departmental contracts and agreements established by the EAO specifically for the purposes of delivering fast and efficient responses to customers on demand.

Customers shall be notified when ordering action is received and when order is issued.

Performance standards are:

• Orders initiated within 3 days of receipt purchase request

• Supply Orders issued within 10 days of receipt of purchase request

• Service Orders issued within 15 days of receipt of purchase request

C.3.4 Business Analytics Support The business analytics drives the leveraging of the Department’s buying power opportunities, Strategic Sourcing and Category Management initiatives. The Contractor shall provide business analytics support focused on gathering actual spend data to assist in determining items that are candidates to be sourced by a strategic sourcing or enterprise services delivery model. The Contractor shall provide clear and accurate data driven metrics that support recommendations and anticipated results. Functions include identifying Departmental spend on commodities and services, performing spend analysis, identify potential opportunities to optimize existing contract vehicles to leverage industry/commercial intelligence and key partner relationships. The Contractor shall perform demand and category management of select commodities. The Contractor shall coordinate with customers to understand and develop global requirements and produce potential sourcing alternatives that inform of anticipated benefits and associated risks. The Contractor shall utilize internal and external systems to collect actual spend data, manage timeliness of processes, identify potential cost savings based on the market, monitor the health of strategic operations and highlight areas where improvements are needed.

The Contractor shall conduct a market analysis and establish a commodity/category baseline for current spend across the Department. Based on a comparison against the demand analysis and opportunity to drive savings and behavior, the Contractor shall prepare business case analysis, estimated savings projections and estimated return on investments (ROI) for selected opportunities that make sense moving to the EAO as a managed acquisition service. The Contractor shall prepare presentation materials for briefing the findings and communicating the opportunities. Artifacts supporting selected opportunities include implementation plans, communications plans and change management plans.

The Contractor shall assist in developing negotiation positions based on the results of the market analysis and demand analysis. The Contractor shall manage supplier relationships, assisting with vendor communications during market research and analysis phases and after contract awards for ongoing monitoring and issue resolution.

The Contractor shall track and report savings targets compared with savings achieved. Savings achieved shall be based on standard baseline methodologies established for designated periods.

Performance is assessed based on accuracy of data, timeliness and feasibility of potential opportunities identified, awareness of current OMB guidance relevant to spend/demand management initiatives, and achieving savings and ROI targets.

C.3.5 Administrative Support

Page - 10

The Contractor shall provide administrative and clerical support to assist in the daily operations of the EAO.

Examples of support include physical entry and phone receptionist, provide Executive assisting, calendar management, scheduling, prepare written correspondence, prepare organizational memoranda and policy documents for consideration, administer the Purchase Card program, track Federal acquisition professional training and warrant status, monitor budgets, assist with internal control initiatives, and prepare administrative and compliance reports on a variety of Federal and DOC required subjects that are organizational and acquisition related.

C.3.6 Systems Administration Support The Contractor shall provide system administrative support for user access and required updates of enabling contract systems. The Contractor shall have administrator roles in required systems. Examples of functions include, but are not limited to, creating and modifying user accounts, support software updates and maintenance, create and run custom reports, manage connectivity with DOC and EAO systems, coordinate for employee email accounts, manage IT security functions and participate on Departmental functional control boards for assigned systems.

The current acquisition and related systems utilized by the DOC are Comprizon Suite (C.Suite), Momentum, System for Award Management (SAM), Federal Procurement Data System-Next Generation (FPDS-NG), Federal Acquisition Institute Training Application System (FAITIS), GSA Advantage, Federal Business Opportunities (FBO) and Time and Attendance (WebTA). These systems are subject to change as new technology is introduced.

C.4 PLACE OF PERFORMANCE

On-site support on the part of the Contractor shall be required. On-site support shall be provided at designated locations in task orders. The locations will be in either or both of the identified regions in J.3.

Telework opportunities may exist for specific functions and during certain times.

C.5 PERIOD OF PERFORMANCE

The total period of performance for placing task orders is five years.

Base Period: Award to 12 months after award Option Period 1: 13-36 months after award Option Period 2: 37-60 months after award

C.6 HOURS OF OPERATION

Hours of operation will be identified in individual task orders. Generally, Government offices are closed for the following Federal holidays and occasionally during other designated periods. Contractors who may be working at DOC or other Government facilities shall not be able to perform activities onsite on these days or during those periods designated for closure:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day Washington’s Birthday Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

When any such holiday falls on a Saturday, the preceding Friday is observed; when any such holiday falls on Sunday, the following Monday is observed.

Government closures may occur during the contract performance period as a result of Executive Order, Office of Personnel Management direction or other form of Federal proclamation. These closures are often due to inclement weather, potentially hazardous conditions or other special circumstances. Closures or delays of this

Page - 11 nature during the performance period do not entitle the Contractor to compensation for time not worked or to an automatic period of performance extension.

Facility base hours are between 8:00 am and 5:00 pm Monday through Friday.

Facility extended hours are between 6:00 am and 8:00 pm, seven days a week. Extended hours provide for flexible work schedules, coverage of multiple time zones and surging production capacity. Schedules may be required to cover extended hours. Extended hours are not an authorization for overtime or premium pay.

C.7 GOVERNMENT FURNISHED RESOURCES

For tasks performed in a Government facility, the Government will generally furnish the following resources as defined in the task order.

• Access to facilities

• Furnished office work space

• Telephone

• Computer equipment

• Email account

• Network connectivity and access

• Filing and storage

• Office supplies

C.8 TRAINING, LICENSES AND CERTIFICATIONS

The Contractor shall be responsible for any special training, licensing and certifications of Contractor personnel necessary to provide the expertise and support required by this contract.

C.9 IDENTIFICATION OF CONTRACTOR EMPLOYEES

All contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

C.10 TRAVEL

Travel may be required to meet with customers and/or vendors. Authorized travel will be identified in individual task orders. If travel is not specifically authorized in writing, travel is not authorized as a separate billable expense. Authorized travel shall be in accordance with the Federal Travel Regulation and the Federal Acquisition Regulation part 31.205-46. Travel reimbursed under task orders issued under this contract shall be based on the most economical form of transportation available only. Any costs deemed unreasonable will be reduced to a reasonable amount. Improper costs will be disallowed and deducted from the invoice. Any exceptions shall be fully justified and documented with the invoice. All travel shall be scheduled sufficiently in advance to take advantage of available discount rates.

Travel requirements shall be met using the most economical form of transportation available. This includes using connecting rather than direct flights, and reasonable efforts to insure the most economical flights are secured. Simply relying on a travel agent may not be sufficient. If economy class transportation is not available, the invoice must include justification for use of higher class travel indicating dates, times, and flight numbers.

Information on current Federal Travel Regulations and current per diem rates may be obtained at the following web site:

Page - 12 http://www.gsa.gov/portal/category/21287

C.11 SECURITY REQUIREMENTS

C.11.1 Security Implementation The Contractor shall establish and implement security aspects of the contract execution environment (i.e.

policies, procedures, standards, resources, controls, and outcomes to include applicable verification testing) that are compliant, effective, and reliable in the areas of personnel security (for clearances and access), information security and assurance, and physical security and protection of facilities and infrastructure.

C.11.2 Physical Security The Contractor shall ensure access to Contractor buildings, rooms, work areas and spaces, and structures that house DOC sensitive information or IT systems through which DOC sensitive information can be accessed, is limited to authorized personnel. The Contractor shall ensure controls are implemented to deter, detect, monitor, restrict, and regulate access to controlled areas at all times. Controls shall be sufficient to safeguard IT assets and sensitive information against misuse, loss, theft, destruction, accidental damage, hazardous conditions, fire, malicious actions, and natural disasters.

C.11.3 Badges All Contractors shall complete a Department of Commerce Personal Identity Verification (PIV) Request form CD-591 and Common Access Card (CAC) form 1172-2 prior to being granted access to U.S. federal Government facilities.

In addition, all Contractors will be issued a CAC badge, in compliance with Homeland Security Presidential Directive 12/HSPD. This technically advanced picture-ID badge will enhance the security of all federally controlled facilities and computer systems to ensure a safer environment for all Federal employees and Contractors. To receive a CAC card all personnel must have successfully cleared all DOC and Federal investigation and background checks.

C.11.4 Exit Interviews The Contractor shall conduct exit interviews with all departing Contractors and return Government-issued identification badges and Government-issued equipment to the COR.

C.12 CONFLICTS OF INTEREST

Contractor and subcontractor personnel performing work under this contract will receive, have access to, and/or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.), or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. To mitigate these conflicts, the Contractor will be prohibited from competing on solicitations resulting from this work and the Contractor’s employees will be required to sign non-disclosure agreements (NDA)(J.4).

C.13 DATA RIGHTS

The Government has unlimited rights to all documents/material produced under task orders. All documents and materials, to include the source code of any software produced, designs, blueprints and plans, whether resulting in a solicitation or not, shall be Government owned and the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the CO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

http://www.gsa.gov/portal/category/21287

Page - 13

C.14 DIRECT LABOR COSTS

Direct Labor costs under this contract includes Contractor employee labor, Sub-Contractor employee labor and Consultant labor. Maximum direct labor rates are identified in Section B, Schedule of Rates.

C.15 REPORTS AND DELIVERABLES

The following reports and deliverables are required at the contract level during performance of this contract.

If additional reports are required, they will be defined at the task order level

C.15.1 Post Award Conference The Contractor shall attend a post award conference scheduled within 15 days after contract award. Location will be at the DOC, 1401 Constitution Ave NW, Washington, DC.

C.15.2 Monthly Financial Report The Contractor shall prepare and submit Financial Reports by the 10th of every month for the previous month.

The Monthly Financial Report (MFR) shall follow the basic format of J.2 by task order. Monthly invoices shall match the MFR.

C.15.3 Monthly Status Report The Contractor shall provide a monthly status report by the 10th of every month for the previous month. The report shall provide an outline of:

• Ordering Activity—the total number of orders completed during the month, total number of those in progress, average time to process and status of any order that exceeds the standard performance timeline for placement (para C.3.3).

• Strategic Sourcing—each new strategic sourcing initiative being contemplated, a synopsis of the data that supports further consideration of the initiative with anticipated savings and benefits identified.

The report shall include the milestones and timeline to advance the initiative through the acquisition cycle. The report shall also include the current spend against the strategically sourced portfolio and savings derived compared against target savings. The spend report shall be sub-divided by bureau and by category.

• Personnel—provide information on personnel status that may jeopardize mission accomplishment.

C.15.4 Periodic Progress Meetings The Contractor shall attend progress meetings requested by the contracting activity. The Contracting Officer, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the CO will apprise the Contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

C.15.5 Task Order Reports and Deliverables Task order reports and deliverables will be specified at the task order level.

C.16 DELIVERABLES

The contractor shall prepare and submit the deliverables as required and defined in this PWS in accordance with the Schedule of Deliverables, Section F.3.

SECTION E

INSPECTION AND ACCEPTANCE

Page - 14

E.1 CLAUSES INCORPORATED BY REFERENCE

52.246-4 INSPECTION OF SERVICES--FIXED-PRICE (AUG 1996)

52.246-6 INSPECTION--TIME-AND-MATERIAL AND LABOR-HOUR (MAY 2001)

E.2 CLAUSES INCORPORATED IN FULL TEXT

1352.246-70 PLACE OF ACCEPTANCE (APR 2010)

(a) The Contracting Officer or the duly authorized representative will accept supplies and services to be provided under this contract. (b) The place of acceptance will be:

See paragraph C.4

SECTION F

DELIVERIES OR PERFORMANCE

Page - 15

F.1 CLAUSES INCORPORATED BY REFERENCE

52.242-15 STOP-WORK ORDER (AUG 1989)

F.2 CLAUSES INCORPORATED IN FULL TEXT

1352.270-70 PERIOD OF PERFORMANCE (APR 2010)

(a) The period of performance of this Requirements Contract (for the purpose of placing orders) is five (5) years from the date of award, inclusive of all option periods as defined in paragraph C.5.

F.3 SCHEDULE OF DELIVERABLES

Deliverable

PWS

Reference Delivery Date Format Quantity

Post Award Conference C.14.1 15 days after award Meeting 1 Monthly Financial Report C.14.2 10th of Every Month Electronic

MS Office or

PDF

Email

Monthly Status Report C.14.3 10th of Every Month Electronic MS Office or

PDF

Email

Progress Meetings C.14.4 As Required Meeting As Required but no less frequent than 1 per Qtr

F.4 PERFORMANCE REQUIREMENTS SUMMARY

The Performance Requirements Summary (PRS) outlines the general standards of performance required by this contract. More specific performance requirements will be identified at the task order level.

Performance Objective

Performance Standard Performance Threshold

Method of Surveillance

PRS #1.

The Contractor shall provide qualified acquisition professional support to meet customer demands. PWS B.3, C.2.5, C.3 and C.8

The Contractor provided staff augmentation shall have requisite knowledge, experience and follow the EAO standard operating procedures to meet high throughput rates while maintaining high quality products.

Contractor staff shall have knowledge of EAO processes and procedures upon arrival and capabilities to execute to those standards. Require no more than basic initiation into the EAO business environment.

Functions performed shall not require rework greater than 20% of the time.

SSC Employees will monitor workload throughput and quality.

SECTION F

DELIVERIES OR PERFORMANCE

Page - 16

PRS #2

The Contractor staff shall report to their assigned tour of duty on time. PWS C.6

The Contractor shall report on-time to their assigned tour of duty.

Provide adequate personnel coverage for schedule and unscheduled absences.

Not more than 15 minutes late once per week, 30 minutes late once per month.

SSC Employees will be alerted to coverage gaps

PRS #3

The Contractor shall deliver orders timely and accurately.

PWS C.3.3

The Contractor shall meet ordering performance timelines for supplies and services.

Orders shall be placed in accordance with standard processes in the timelines identified 95% of the time for supplies and 85% of the time for services. No order for supplies shall exceed 15 days processing time. No order for services shall exceed 30 days processing time. Order rejection rate shall not exceed 1 per 25 orders.

Metrics on performance will be captured on every action. Time begins when purchase request (PR) is received and calculated until order is placed.

Time restarts if PR is missing required information.

PRS #4

The Contractor shall provide for superior customer service and customer experience.

PWS C.2, C.2.5

The Contractor shall provide for a professional and welcoming customer experience. Interactions with customers shall be informative, accurate, polite and helpful. Immediately escalate any conflicts to an SSC point of contact.

Not more than 3 un-substantiated customer complaints per quarter.

Not more than 1 substantiated customer complaints per year.

Metrics on customer satisfaction will be continuously captured by the SSC. Complaints about service will be investigated to resolve mis-understandings and identify trends.

PRS #5

The Contractor shall meet delivery schedule. PWS C.14

The Contractor shall make required deliveries per C.14 and F.3.

Make deliveries as required 90% of the time.

No delivery shall exceed 3 days late.

Deliveries will be recorded when made.

SECTION G

CONTRACT ADMINISTRATION DATA

Page - 17

G.1 CLAUSES INCORPORATED IN FULL TEXT

1352.201-70 CONTRACTING OFFICER'S AUTHORITY (APR 2010)

The Contracting Officer is the only person authorized to make or approve any changes in any of the requirements of this contract, and, notwithstanding any provisions contained elsewhere in this contract, the said authority remains solely in the Contracting Officer. In the event the contractor makes any changes at the direction of any person other than the Contracting Officer, the change will be considered to have been made without authority and no adjustment will be made in the contract terms and conditions, including price.

1352.201-72 CONTRACTING OFFICER'S REPRESENTATIVE (C0R) (APR 2010)

(a) ____________________* is hereby designated as the Contracting Officer’s Representative (COR). The COR may be changed at any time by the Government without prior notice to the contractor by a unilateral modification to the contract. The COR is located at:

*The name and address of the COR will be designated at the time of contract award

(b) The responsibilities and limitations of the COR are as follows:

(1) The COR is responsible for the technical aspects of the contract and serves as technical liaison with the contractor. The COR is also responsible for the final inspection and acceptance of all deliverables and such other responsibilities as may be specified in the contract.

(2) The COR is not authorized to make any commitments or otherwise obligate the Government or authorize any changes which affect the contract price, terms or conditions. Any contractor request for changes shall be referred to the Contracting Officer directly or through the COR. No such changes shall be made without the express written prior authorization of the Contracting Officer. The Contracting Officer may designate assistant or alternate COR(s) to act for the COR by naming such assistant/alternate(s) in writing and transmitting a copy of such designation to the contractor.

1352.216-76 PLACEMENT OF ORDERS (APR 2010)

(a) The contractor shall provide goods and/or services under this contract only as directed in orders issued by authorized individuals. In accordance with FAR 16.505, each order will include:

(1) Date of order;

(2) Contract number and order number;

(3) Item number and description, quantity, and unit price or estimated cost or fee;

(4) Delivery or performance date;

(5) Place of delivery or performance (including consignee);

(6) Packaging, packing, and shipping instructions, if any;

(7) Accounting and appropriation data;

(8) Method of payment and payment office, if not specified in the contract;

(9) Any other pertinent information.

(b) In accordance with FAR 52.216-18, Ordering, the following individuals (or activities) are authorized to place orders against this contract:

Authorized Contracting Officer of the EAO

(c) If multiple awards have been made, the contact information for the DOC task and delivery order ombudsman is: N/A

1352.237-74 PROGRESS REPORTS (APR 2010)

Submit Progress Report as stated in section F.

Page - 18

1352.245-70 GOVERNMENT FURNISHED PROPERTY (APR 2010)

The Government will provide the following item(s) of Government property to the contractor. The contractor shall be accountable for, and have stewardship of, the property in the performance of this contract. This property shall be used and maintained by the contractor in accordance with provisions of the "Government Property" clause included in this contract.

Government Property will be identified on individual task orders.

G.2 PAYMENT – (FIRM FIXED PRICE)

Payment of the prices delineated in this contract will be made after DOC’s inspection and acceptance of the deliverables and receipt of a proper invoice.

G.3 PAYMENT—(TIME & MATERIALS/LABOR HOUR)

For Time and Material, payment will be made on a monthly basis after acceptance of work and receipt of a proper invoice. The Contractor shall provide sufficient detail, including fully burdened labor rates and hours worked, and receipts for material to support the invoice.

The Contractor shall not accrue costs in excess of the amount funded under this Time and Material contract.

Any work performed in excess of the amount funded is at the Contractor’s own risk.

G.4 NOTIFICATION OF EXPENDITURE OF FUNDS – (TIME & MATERIAL/LABOR HOURS)

The Contractor shall notify the Contract Specialist and COR in writing, within 5 calendar days, when costs incurred exceed 75% of the obligated funds.

G.5 APPLICATION OF ESCALATION RATES ON T&M TASK ORDERS

The Contractor shall escalate rates in T&M task orders no earlier than twelve (12) months from the date the order is issued in accordance with the schedule of rates in Section B. The rate effective at the time of task order issuance shall remain in effect for twelve continuous months; regardless of the amount of time remaining before a rate escalation occurs. Subsequent periods shall similarly escalate to the published or proposed rate for that period and remain in effect for a period of twelve additional months before escalating.

G.6 SUBMITTAL OF INVOICES

Submit invoices and required supporting documents, electronically via e-mail to the following e-mail address: invoice@nist.gov

Email a copy of the invoice to the Contracting Officer and the Contracting Officer’s Representative.

Invoices shall be prepared as follows:

(a) A separate invoice shall be submitted for each billing period under this contract.

(b) Invoices shall be submitted within 10 days after delivery or performance of work, but not more frequently than monthly

(c) Include the invoice and supporting documents as an attached PDF document.

(d) Include in the e-mail subject line the following:

(i) Invoice #

(ii) Contract Number

(iii) Name of your Company/Organization

(iv) Attention: Contract Specialist mailto:invoice@nist.gov

Page - 19

(v) Example: Invoice No. 1 of Contract No. SS1301-16-C-0001 ABC Corporation, Attention: Jimmy Dear

(e) Documentation shall include:

(i) Name and address of…