SP7000-16-Q-1025___SOW.pdf

DLA Document Services

Oklahoma City Office Group

3420 D Avenue, Bldg 1, Door 5

Tinker AFB, OK 73145-9186

Maintenance on Large Format Printers and Scanners

Statement of Work

RFQ Number: SP7000-16-Q-1025

1.0 INTRODUCTION:

DLA Document Services requests for maintenance on 2 large format printers and scanners. These systems will be used in the Oklahoma City Office Group.

2.0 SCOPE:

Provide maintenance on printers and scanners that supports customer requirements for large format printing and scanning. Maintenance agreement to include travel, parts and labor. These systems produce large format foldouts for DoD Technical Orders that support various DoD customers and their requirements.

2.1 Quantity

Full Service Maintenance contract on two (2) Canon iPF 8300S printers and two (2) Contex HD4250 scanners.

One each located at DLA Document Services FT Riley and Tinker AFB identified in paragraph 2.2.

2.2 Locations

Locations, addresses, sub-plant numbers and POC information are identified below:

J63EBC

Plant: 0E16

DLA Document Services Ft Riley

263 Cameron Avenue

Ft Riley, KS 66442

POCs:

Penny Latimer 785-239-2462, Penny.latimer@dla.mil

Michael Shawn Marquess, 785-239-2462, micheal.marquess@dla.mil

Plant: 0E02

DLA Document Services Tinker AFB

3420 D Avenue

Tinker AFB, OK 73145

POCs:

mailto:micheal.marquess@dla.mil

Mark Spallina 405-734-2988, Mark.Spallina@dla.mil

Nathan Pierce, 405 734-2988, Nathan.Pierce@dla.mil

3.0 REQUIREMENTS:

Bidders must address the following requirements:

3.1 OPERERATIONAL STANDARDS & PERFORMANCE:

Maintenance to support a 4-hour phone response time from time of call. If unable to correct over the phone, a

24-hour onsite response time from time of call. Maintenance must be accomplished by a certified Canon technician.

FSM to support updates/upgrades to software to keep systems compliant with DoD/DLA/DLA Document

Services IA/COMSEC requirements.

FSM is to include all parts, travel and labor.

3.2 TRAINING:

N/A

3.3 INSTALLATION:

3.4 SUPPLIES:

To include all parts. As part of the quoted price, the bidder will provide a listing of supplies and part numbers for replacement parts.

3.5 EQUIPMENT ACCESSORIES, TRADES & UPGRADES:

4.0 FACTORS FOR BASIS OF AWARD:

Maintenance support

The Government intends to award the purchase of full service maintenance from one vendor.

The contracting officer intends to make award without discussions. Bidders are encouraged to discount

FSS/BPA prices and to offer terms and conditions deemed favorable to the Government.

mailto:Mark.Spallina@dla.mil mailto:Nathan.Pierce@dla.mil

Award will be made to the firm representing (1) technically acceptable then (2) lowest cost. The Government deems most technically acceptable to be the most favorable factor.

5.0 GOVERNMENT POINTS OF CONTACT:

Name: Mr. Terry Farrell, Production Manager

Organization: DLA Document Services Oklahoma City Office Group

Address: 3420 D Ave, Bldg 1 Door 5

Tinker AFB, OK 73145-9186

Telephone: (405) 734-5253

Fax: (405) 734-5202

E-Mail: terry.farrell@dla.mil

OR

Name: Mary Fitzgerald, Supervisor

Organization: DLA Document Services Oklahoma City Office Group

Address: 290 Grant Ave Bldg. 77

Ft. Leavenworth, KS 66027-1254

Telephone: (913) 684-2330

E-Mail: mary.fitzgerald@dla.mil

6.0 PERIOD OF PERFORMANCE:

FY17 10/01/2016 – 09/30/2017. With three option years.

7.0 INSPECTION AND ACCEPTANCE (IA):

The Inspection Authority identified below shall be responsible for review and inspection of the services. The

IA may utilize other Government representatives, or qualified contractors to provide assistance.

Mr. Terry Farrell, Production Manager

DLA Document Services Oklahoma City Office Group

3420 D Ave, Bldg 1 Door 5

Tinker AFB, OK 73145-9186

8.0 MINIMUM TECHNICAL SPECIFICATIONS:

1. Provide 24-hour support with a four-hour report, either by phone or in person.

2. FSM Contract to include all parts and labor costs.

mailto:terry.farrell@dla.mil mailto:mary.fitzgerald@dla.mil