Attachment_1-_Statement_of_Work_(SOW).pdf

STATEMENT OF WORK (SOW)

FOR

PREVENTATIVE MAINTENANCE, REMEDIAL MAINTENANCE

AND

CRANE RENTAL SUPPORT SERVICES

LOCATED AT

DEFENSE LOGISTICS AGENCY (DLA) DISTRIBUTION ALBANY GEORGIA

INTRODUCTION

The Defense Logistics Agency (DLA) is a United States (U.S.) Department of Defense (DoD) agency that provides worldwide logistics support for the missions of the Military Departments and the Unified Combatant Commands under conditions of peace and war. The primary mission of DLA Distribution is to provide supplies and services to United States military forces worldwide.

DLA Distribution Albany, Georgia has a requirement for a Contractor to provide Maintenance Support Services for the Government-owned Marine Travelift Shuttlelift 80 ton capacity mobile rubber tired gantry straddle crane and to provide Crane Rental Support Services.

This contract contains descriptions of the type of work required and the qualifications required by Contractor personnel. Task orders issued will contain specific tasks to be performed and timeframes for completion. The Contractor shall provide all project management and supervision necessary to perform the tasks ordered. A Task Order specifies and authorizes work to be accomplished by the Contractor to satisfy task requirements.

The Contractor shall begin task order performance upon receipt of a task order award. The Contractor may be required to perform task orders simultaneously. The Contractor must be capable of providing a ready and qualified workforce with the ability to obtain the appropriate personnel clearances (See 1.5.4) Personnel Clearances.

The crane to be maintained is an Marine Travelift Shuttlelift rubber tired gantry crane, model number ISL 100B, serial number 503-0515, manufacture year 2015, and rated capacity is 80 tons.

The crane has two trolleys that allow the load to transverse perpendicularly to the gantry while straddling the load. The rated capacity is distributed between a pair of hoists. A spreader beam is installed that employs both hoists to lift the rated load at any point along the spreader beam. The spreader beam has a permanent shackle attachment point in the center of the beam and four sliding attachment points. The spreader maximum length is approximately 41 ½ feet. The minimum lift height (to lowest attachment point on the spreader) is 28 feet; center to center width is approximately 44 feet; self-powered with EPA certified tier VI diesel engine; all four gantry wheels are driven; front, rear, crab, and all wheel steer; operators cab; camera system with a camera mounted at each corner for a total of 4 and a monitor for the camera system in the operator cab.

1 - GENERAL CONDITIONS AND REQUIREMENTS

This section provides general information relating to the general conditions of operation and requirements relating to the services to be performed.

1.1 SCOPE OF WORK

The maintenance and crane services shall include Preventative Maintenance; Remedial Maintenance (RM) Support Services for one (1) Marine Travelift Shuttlelift rubber tired gantry 80 ton capacity straddle crane and Crane Rental Support Services.

The Contractor shall provide all labor, equipment, tools, test equipment, materials, replacement parts, and supervision necessary to perform Preventative Maintenance and Remedial Maintenance Support Services and Crane Rental Support Services located at DLA Distribution Albany Georgia, which resides on the Marine Corps Logistics Base (MCLB) Albany Georgia and in accordance with (IAW) the terms and conditions specified herein. Albany is located approximately a 3 hour drive south of Atlanta, 1.5 hour drive north of Tallahassee Florida, or a 2 hour drive east of Montgomery Alabama. Enter the installation through the main gate and proceed to the DLA Distribution Albany Ramp Area where the crane is located.

All references in this SOW to “Contractor personnel” include both Contractor employees and subcontractors.

This is a non-personal services contract to provide Preventative and Remedial Maintenance Support Services for the Marine Travelift Shuttlelift rubber tired gantry 80 ton capacity straddle crane, to continue crane mission services as needed at DLA Distribution Albany Georgia. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Government and the Contractor understand that the services to be provided under this contract by the Contractor are non-personal services and that no employer-employee relationship exists between the Government and the Contractor. The Government may provide technical direction which will assist the Contractor in accomplishing the SOW; however, the Government will not control the methods used by the Contractor to perform the service requirements set forth in the SOW.

1.2 GENERAL OPERATING CONDITIONS

1.2.1 PERIOD OF PERFORMANCE

The period of performance will be established for a one year base period with two-one year option periods.

1.2.2 PLACE OF PERFORMANCE

The primary place of performance for Contractor resources shall be at DLA Distribution Albany, Georgia.

1.2.3 INTERACTIONS WITH OTHER GOVERNMENT ORGANIZATIONS

The Contractor’s primary interaction with the Government shall be through the Contracting Officer (KO) and the Contracting Officer’s Representative (COR). The COR will perform the following:

• Perform all COR functions

• Perform all quality assurance evaluations of the Contractor’s performance

• Provide the primary interface between the Contractor and the host installation and DLA

Distribution

• Perform other inherently governmental functions or other functions not part of this support services

1.2.4 FEDERAL HOLIDAYS

Federal holidays generally observed by Government personnel include the following:

Observed Federal Holidays

New Year’s Day

Martin Luther King Day

Presidents Day

Memorial Day

Independence Day

Labor Day

Columbus Day

Veterans Day

Thanksgiving Day

Christmas Day

If the holiday falls on a Saturday, it will be observed on the preceding Friday. If the holiday falls on a Sunday, it will be observed on the following Monday. The Contractor shall not be required to perform services on these days. Also, In the event an Executive Order issued by the President of the United States declares Agencies of the Federal Government closed on a Contractor-scheduled service date, the COR will advise the Contractor on whether services should be performed for that day or services should be rescheduled.

1.2.5 CORE DUTY HOURS AND ACCESS TO THE HOST INSTALLATION

The Principal Period of Maintenance (PPM) for Remedial Maintenance (RM) and crane rental is Monday through Friday, 0700 – 1600 hours Eastern Standard Time, excluding federal holidays.

In order to minimize disruptions to the distribution operations, the Government may require that the Contractor perform RM and/or crane rental services outside the PPM. Also, if the Contractor desires to perform RM services outside the PPM, the Contractor shall request permission and obtain written approval from the COR at least 24 hours in advance to allow for necessary arrangements to be made.

1.3 TRAVEL

The Contractor shall ensure that all travel is IAW the Joint Travel Regulations (JTR).

Reimbursements for transportation costs will be limited to allowable expenses for Government directed travel. The Contractor shall be responsible for any costs incurred as a result of authorized travel which were in excess of that allowed under Federal Acquisition Regulation (FAR) Part 31.205-46 Travel Costs and the appropriate regulations therein.

1.4 RESOURCE REQUIREMENTS

1.41 KEY PERSONNEL

Contract Manager. The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work under this contract. The name of this person and an alternate who shall act for the Contractor when the Manager is unavailable shall be designated in writing to the KO and COR. The Contract Manager or alternate shall have full authority to act for the Contactor on all contract matters relating to the performance of work under this contract.

The Contract Manager or alternate shall be available Monday through Friday, excluding federal holidays, between the hours of 0700 and 1600 Eastern Standard Time. The Contractor shall provide telephone numbers of the contract manager and alternate(s) who shall be available by telephone during the times stated above.

Contractor Personnel. Contractor personnel shall wear required Government furnished badge, and be easily recognized. This may be accomplished by Contractor personnel wearing distinctive clothing bearing the name of the company and/or by wearing appropriate badges which contain the company name and employee’s name. During performance of the service requirements set forth in this SOW, all Contractor personnel shall introduce themselves or shall ensure they are introduced as Contractor employees. Contractor personnel shall also appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

Contractor Personnel Qualifications. The Contractor shall assure that Contractor personnel completely understand the requirements of this SOW. All Contractor service technicians must have sound mechanical aptitude and ability; must have basic understanding of machinery, both mechanical and electrical; must have the ability to understand and comprehend technical manuals, drawings, diagrams and any other technical data supplied by various manufacturers. All Contractor service technicians must have working knowledge of diagnosis and repair of rubber tired gantry cranes, and must be capable of performing diagnosis and repair of electrical, mechanical or electro-mechanical systems on the rubber tired gantry crane. The Contractor shall provide with their quote a minimum of three (3) past performance references that demonstrate experience during the past three (3) years performing remedial maintenance and diagnosing malfunctions of rubber tired gantry cranes. Contractors shall include the following information with their past performance submittal: (a) Contract Number, (b) Point of Contact, (c) Telephone Number, (d) Email Address, (e) Dollar Amount of Contract, (f) Brief description of services provided to include rubber tired gantry crane manufacturer(s), model number(s), and crane capacity.

1.5 SECURITY REQUIREMENTS

The Contractor or any representative of the Contractor entering Department of Defense (DoD) locations to perform contract requirements shall abide by all security regulations and may be subject to security checks. Contractor personnel and property shall be subject to search and seizure upon entering, while on, and upon leaving the DoD locations pursuant to installation regulations.

The Contractor shall remove any individual from the site whose continued presence or employment on this contract is deemed by the KO or COR to be contrary to the public interest, deemed to adversely affect health, morale, welfare, or good order and discipline on the installation, or inconsistent with the best interests of national security. IAW USC Title 18, Crimes and Criminal Procedure, Part I, Crimes, Chapter 67, Military and Navy, Section 1382, the Installation Commander has the authority to bar individuals from the host installation.

In the event of a strike by Contractor personnel, the Contractor shall be responsible for the cost of any increased security as determined necessary by the Installation Commander.

The Contractor and its personnel shall comply with the following security-related regulatory guidance:

• DLAR 4145.11, Safeguarding of DLA Sensitive Inventory Items, Controlled Substances, and Pilferable Items of Supply

• DLAI 6304, Information Security Program

• DLA Information Security Handbook

• DLAI 6305, Operations Security (OPSEC)

• DLA 4306, Physical Security Guidebook

• DoD 5200.1-R, Information Security Program

• DoD 5200.2-R, Personnel Security Program

• DoD 5200.8-R, Physical Security Program

• DoD 5205.02-M, DoD Operational Security (OPSEC) Program Manual

• DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM)

• DoD 5220.22-R, Industrial Security Regulation

• DoD 2000.12, DoD Antiterrorism Program

• DoD 2000.16, DoD Antiterrorism Standards

• DoD O-2000.12-H, DoD Antiterrorism Handbook

• DoD 5220.22-S, COMSEC Supplemental to Industrial Security Manual for Safeguarding

• Classified Information

• DoDI 5240.6, Counterintelligence (CI) Awareness and Briefing Program

The Contractor shall report any security violations to the KO or COR within one (1) hour of discovery. A security violation is any knowing, willful, or negligent action that could reasonably be expected to result in an unauthorized disclosure of classified information; to include a loss or gain of classified material.

1.5.1 PHYSICAL SECURITY

Compliant with DoD and DLA regulatory guidance, the Contractor shall ensure the physical security of all Government property to assure that any accountable inventory or information in this contract is secured and protected against theft, sabotage or other acts constituting illegal destruction. The Government will not be responsible in any way for damage to the Contractor’s supplies, materials, equipment, and property or to Contractor employees’ personal belongings that are damaged or destroyed by fire, theft, accident, or other disaster.

1.5.2 REPORTING OF CRIMINAL VIOLATIONS

The Contractor shall report to the KO or COR any suspected, alleged, or actual criminal incidents IAW DLAI 5105, Reporting of Criminal Incidents.

1.5.3 AUTHORIZED VISITOR CONTROL

Authorized visitors on official business related to the contract shall obtain approval from the KO or COR for entrance to the host installation. The Contractor shall submit a DLA Form 1818, “Visitor Request Form” or equivalent form to the KO or COR at least one (1) week in advance for all planned off-base visitors and at least 24 hours in advance for all unscheduled visitors.

The Contractor shall not allow visits from foreign nationals to the host installation without written approval from the KO or COR. A foreign national is defined as a person who is not a citizen or national of the United States. If approval is obtained, the Contractor shall follow the instructions for coordinating the visit IAW DLAI 4303, Foreign Visits and Disclosure Program.

1.5.4 PERSONNEL CLEARANCE

The Homeland Security Presidential Directive 12 (HSPD-12) dated 27 August 2004 has established criteria for Contractors who require a Common Access Card (CAC) for either physical access to an installation or access to government information technology (IT) systems. The Government requires Personnel Security Investigations (PSI) to establish that applicants or incumbents either employed by the Government or working for the Government under contract are suitable for the job and are eligible for a public trust or sensitive position. Upon favorable review and initiation of the PSI, Contractor personnel may be granted temporary access pending final adjudication of the PSI.

The Contractor shall request personnel clearances IAW DLAD Clause 52.204-9000, Contractor

Personnel Security. A National Agency Check with Written Inquiry (NACI) is the investigation completed on a Contractor employee when the person begins employment under a federal government contract. It is not a security clearance. The NACI addresses the past five year of a Contractor employee’s life.

1.5.5 DoD COMMON ACCESS CARD (CAC)/IDENTIFICATION BADGE (ID BADGE)

Every Contractor employee shall obtain and possess a DoD Common Access Card (CAC) and an Access ID Badge, as required. Upon favorable review and initiation of the PSI to establish the suitability of an employee for the job and the approval for temporary Automated Information Systems (AIS) access pending final adjudication of the PSI, the Contractor shall submit to the KO or COR a request for the DoD CAC (see paragraph 1.5.4, Personnel Clearance) and ID Badge. Badges for the Marine Corps Logistic Base will be issued by the Pass and Identification Office located adjacent to the main entrance. A minimum of 48 hours advance notice is required for issuance of badges.

The Contractor or authorized representative shall submit to the COR a roster identifying all Contractor personnel who will be performing under this contract and require access to the installation. The roster shall contain the following information about each individual. An updated roster and individual information shall be provided to the COR when any Contractor personnel changes occur.

• Name (last, first, middle initial), aliases

• Status (type of employment)

• Name of company

• Office Phone

• Home address

• Date of birth

• Weight, height, color hair and eyes

• Length of anticipated employment

The roster shall be furnished to the COR within 5 days after the date of contract award. When any Contractor personnel changes occur, the Contractor shall provide an updated roster and individual information to the COR within two (2) working days. The prompt submission of this information will keep to a minimum any delay and inconvenience to the Contractor and Contractor personnel in performance of the contract. The information will be used for access to the installation and for use in the event of an emergency.

The Contractor shall safeguard CAC and ID Badges furnished to them. Contractor employees shall not share CAC and ID Badges. Each Contractor employee shall wear the ID Badge conspicuously on his or her outer clothing above the waist at all times while working on the installation. Personnel may be challenged and removed from the work area or denied access to the host installation if the ID Badge is not worn. The Contractor shall not display or use any badge as a means of personal identification outside the installation.

In the event that a Contractor employee damages or loses his or her CAC and ID Badge, the Contractor shall report the lost or damaged CAC and ID Badge within two (2) working hours of damage or loss to the KO or COR who will arrange for a replacement CAC or ID Badge. The Contractor shall return all government-furnished CAC or ID Badges to the Government either within 12 hours of the completion of the contract or upon termination of an individual’s employment, whichever comes first. Contractor personnel failing to return their Government CAC or ID Badge are subject to criminal charges under United States Code (USC) Title 18, Chapter 1, Section 499 and 701.

1.5.6 VEHICLE REGISTRATION

The Contractor shall ensure that Contractor employee vehicles to be driven on the MCLB host installation, to include motorcycles are in conformance with local regulations as long as employed by the Contractor. The Government will not permit access to the host installation without proper vehicle identification and registration. Contractor employees shall maintain current registration, valid state driver’s license and proof of insurance on all privately-owned vehicles (POVs) brought on the host installation.

1.5.7 PARKING AND TRAFFIC CONTROL

The Contractor and its employees shall abide by host installation parking regulations. All vehicles shall be parked in designated parking areas only. The Contractor and its employees shall conform to Federal, State and host driving regulations.

1.5.8 CONTACT OF A SUSPICIOUS NATURE

Contractor personnel who have been contacted under suspicious circumstances shall report that contact immediately, either verbally or in writing, to their supervisor who shall report it within two hours to the KO or COR for action. Key contacts for reporting purposes are defined as:

• Contact with an individual (regardless of nationality) that suggests to the Contractor employee that an intelligence gathering or terrorist organization may have targeted him or her for possible intelligence exploitation.

• A request by anyone (regardless of nationality) for illegal or unauthorized access to classified or unclassified sensitive information.

• Contact with a known or suspected intelligence officer from any country.

• Contact with a foreign diplomatic establishment, whether in the U.S. or abroad, for personal or official reasons. Certain Contractor personnel in positions designated as “sensitive” by the Government may also be required to inform their chain of command in advance of the nature and reason for contacting a foreign diplomatic establishment or travel to countries on the State Department list whose interests’ may be adverse to the United States.

Additionally, Contractor personnel who have information about activities pertaining to espionage, terrorism, unauthorized technology transfer, sabotage, sedition, subversion, spying, treason, unauthorized release of classified or unclassified controlled information, or unauthorized intrusions into automated information systems shall report that information immediately to the KO or COR for action.

1.5.9 SAFEGUARD INFORMATION

The Contractor shall not allow access or disclosure of classified information or information regarding the operations of DLA to any government agency, non-government agency, or individual unless specifically authorized by the KO or COR. The Contractor shall provide documents and files requested by such parties to the KO or COR within one (1) hour of receipt of the authorized request. All files are the property of the Government and the Contractor shall turn all files over to the KO or COR at the completion or termination of this contract.

The Contractor may be required to access data and information that is proprietary to a government agency or contractor or that is of such nature that its dissemination and use other than as specified in this contract would be adverse to the interests of the Government or others. The Contractor and its personnel shall not divulge or release data or information developed or obtained under performance of this contract except to government personnel who are authorized to receive the information or upon written approval of the KO or COR. The Contractor shall not use, disclose, or reproduce proprietary data that bears a restrictive legend other than as specified in this contract.

Disclosure of information regarding operations and services of DLA to persons not entitled to receive it, or failure to safeguard any classified information that may come into the Contractor’s control in connection with work under this contract, may subject the Contractor, its agent, or its employees to criminal liability under USC Title 18, Crimes and Criminal Procedure, Part I, Crimes, Chapter 37, Espionage and Censorship, Sections 793, Gathering, Transmitting or Losing Defense Information, and Section 798, Disclosure of Classified Information. Neither the Contractor nor its employees shall disclose or cause to be disseminated any information concerning the operations of the activity which could result in, or increase the likelihood of, the possibility of a breach of DLA’s security or interrupt the continuity of DLA’s operation.

1.5.10 POTENTIAL OPERATIONAL CONSTRAINTS

Force Protection Conditions (FPCONs) may affect access to the host installations. The FPCON is established by the host installation or higher national command authorities, and the Installation Commander is responsible for implementing the proper response to progressive levels of terrorist threats. FPCONs are normally displayed at most entrance gates, building entrances and office entrances. The Contractor shall adhere to and operate IAW any restrictions imposed as a result of a FPCON. Measures implemented under the various levels of terrorist threat may impact the Contractor’s normal operational approach. The Contractor shall ensure that Preventative and Remedial Maintenance Support Services and Crane Rental Support Services are sustained during heightened security measures.

1.6 REMOVAL OF CONTRACTOR PERSONNEL

The Government retains the right to request the removal of Contractor personnel whose performance and/or actions, while assigned to this contract, negatively impact the mission of DLA operations. The Contractor will be immediately removed from the work environment, pending a final decision. The KO will clearly document the reason for removal. When and if such removal occurs, the Contractor shall within three working days assign qualified personnel to fill any vacancy(ies) thus created.

1.7 ENVIRONMENTAL, SAFETY AND OCCUPATIONAL HEALTH (ESOH)

The Contractor shall formulate and maintain a written safety and health plan and make available to the Government upon request. The written plan shall include the details of the Contractor’s responsibilities, method of program implementation, and how hazards and deficiencies shall be identified and corrected. It shall detail Contractor personnel responsibilities for: protection of Government property and safety of others, personnel responsibilities for reporting all mishaps, and establish procedures for reporting to correcting unsafe conditions, hazards, or practices. The Contractor shall have a central POC for safety and health related issues. The POC shall be identified in writing to the KO or COR.

The Contractor shall ensure employees have safety education when engaged in activities involving Government facilities, personnel, or equipment.

The Contractor shall notify the KO or COR within one (1) hour after the occurrence of all accidents and incidents resulting in either personal injury, loss of life, impact to the environment or property damage to a government facility or equipment. The Contractor shall submit a completed copy of DLA Form 1591 and supplemental information within four (4) working days of the accident or incidents.

The Contractor shall require their personnel to wear personal protection equipment (PPE) (i.e.

safety shoes or safety boots, hearing protection, eye protection, gloves, safety harnesses) when required during the performance of this contract in accordance with Occupational Safety and Health Administration (OSHA) standards. In accordance with OSHA standards, two contractor personnel shall be present when maintenance services require work to be performed above ground level or on energized equipment.

The Contractor shall comply with all Federal, State, DLA, and local environmental, safety, and health laws and regulations. The Contractor shall comply with DLA and Host installation rules and policies regarding the use, storage, transport and disposal of hazardous materials and wastes.

Hazardous work processes and hazardous materials utilized or generated in the performance of this contract shall be controlled and disposed of by the Contractor in a manner that is safe IAW the appropriate local, state and US Government laws and directives established for the control of those processes and materials.

The Contractor shall provide for clean-up of all hazardous and non-hazardous spills when they may occur in, around, or as a result of the Contractor’s operation. The Contractor shall also provide for transportation and disposal off the facility of all hazardous and non-hazardous waste products generated in the performance of this contract. The Contractor shall immediately notify the COR of any hazardous waste spills.

The Contractor shall provide a Material Safety Data Sheet (MSDS) to the COR for any chemicals brought on site to perform the requirements in the contract and shall provide the MSDS to the COR prior to bringing the chemicals to the worksite

The Contractor shall contact the COR before bringing any radioactive source or device that produces radiation when operated. The COR will contact the Installation Radiation Safety Office for approval.

1.8 GENERAL MAINTENANCE REQUIREMENTS

Performance Delays. The Contractor shall report all circumstances, within one workday after arrival on-site, which would affect the Contractor’s performance of remedial maintenance or downtime of the crane, including any delays such as: awaiting arrival of parts on order or outside repair of parts; arrival of additional maintenance personnel; or interference of work by employees of the Government. If the problem cannot be resolved by the initial response of the Contractor, the Contracting Officer’s Representative (COR) shall be given a reason for the delay and the estimated time when equipment will become completely operational.

Obsolescence and/or Non-Maintainability. If the Contractor determines that crane repairs under this contract become obsolete or unable to maintain, the reasons for this determination and a proposal defining recommended changes and associated costs shall be submitted to the Contracting Officer (KO) for consideration. Upgrades to the equipment, machines, or components are not included in this contract. If the Government requires upgrades to the equipment, the specific requirements will be developed and forwarded to DLA Distribution who will process as a separate contract action in accordance with the policies and procedures established in the Federal Acquisition Regulation (FAR).

Relocation of Crane. The Contractor shall not relocate the crane without specific approval from the COR.

Replacement Parts. The Contractor shall use only new parts, or parts which have been refurbished to “like new” condition which enable the part to function or operate at a level equal to the specification of the original equipment. The invoice shall indicate if a “like new” part has been installed or used in the repair of the crane. Equipment lubricants and oils used in the performance of this contract shall be the same or equal to those recommended by the manufacturer’s technical manuals or specifications. Replacement pneumatic tires shall be new unless otherwise specified by the COR. All replacement tires shall meet the same size and function as the original tire and shall be of equal quality. The Contractor shall be responsible for providing replacement batteries upon approval of the COR. The Contractor is responsible for obtaining all crane operator and maintenance manuals that are not available from the Government.

Warranty. The Contractor shall take advantage of every manufacturer warranty provision on equipment to include labor and parts. Warranty items shall be furnished by the manufacturer and labor for warranty work performed by the Contractor shall be reimbursed by the manufacturer.

Warranty disputes shall be directed to the COR. The Contractor shall indicate the date the manufacturer was called on the maintenance service documentation with a follow-up call if the manufacturer does not respond in a timely manner. The Contractor shall inspect each piece of equipment after warranty work is performed to ensure that equipment has been repaired and is safe to operate.

Damaged Equipment. The Contractor shall notify the COR of damages that are not due to normal wear and tear. The Contractor shall not repair equipment until approval has been obtained from the

COR.

Load Test and Certification. Government furnished certified test weights and rigging gear is available on site for the Shuttlelift crane load test in the event load test and certification is required.

The load test and certification shall be performed by the Contractor after an adjustment, repair, replacement, or alteration/modification of a load bearing, load controlling part or component of the Shuttlelift crane. The Shuttlelift cane shall be load tested and certified in accordance with the Original Equipment Manufacturer specifications, ASME B30.2 and OSHA 29 CFR, Part 1910.179.

1.9 QUALITY CONTROL PLAN

The Contractor shall establish and maintain a complete Commercial Quality Control Plan to ensure the requirements of the contract are provided as specified.

The plan shall include an inspection system covering remedial maintenance repairs required by this contract. The plan must ensure that quality service levels are maintained throughout contract performance.

The Contractor shall maintain records of all inspections conducted by the Contractor and any necessary corrective action taken. This documentation and all records and schedules, as described in the SOW, that are the responsibility of the Contractor, are the property of the Government and shall be made available to the Government during the term of the contract.

1.10 QUALITY ASSURANCE

The COR is responsible for performing Government quality assurance functions for all services and supplies furnished under this contract. Contractor performance is subject to review by the COR and KO. Upon contract award, the identity of the COR, his duties and authority will be promptly furnished to the Contractor.

The Contract Manager may be required to meet at least weekly with the COR during the first month of the contract and thereafter as often as necessary as determined by the COR. The Government will be responsible for preparation of written meeting minutes which shall be signed by the contract manager and the COR, with a copy provided to the Contracting Officer (KO). Should the Contractor not concur with the minutes, the Contractor shall so state any areas of non-concurrence in writing to the COR within five (5) calendar days of receipt of signed minutes.

The COR will advise the contract manager in person when discrepancies occur, and will request corrective action. The COR will make annotation of the discrepancy; the date and time the deficiency was noted, and will request the contract manager (or authorized representative) initial the entry.

2.0 DEFINITIONS

2.1 DoD DICTIONARY

The DoD Dictionary of definitions and terms is available on the Internet at http://www.dtic.mil/doctrine/dod_dictionary/

3.0 GOVERNMENT-FURNISHED WORK SPACE AND SUPPORT

SERVICES

This section contains information concerning the property and support services that the Government will provide at no additional cost to the Contractor. The Contractor shall use property or services supplied to the Government only for performance of work under this contract or as authorized by the KO or COR.

3.1 Working and Storage Space

3.1.1 The Government will make available working and storage space necessary for Contractor equipment and supplies to be used in performance of this contract. The Contractor shall be responsible for the orderliness and cleanliness of all areas utilized in the performance of this contract. These areas will be neat and clean, free from fire and safety hazards and unsanitary conditions. The Government will not be responsible for the damage, loss or theft of Contractor property.

3.2 Utilities

3.2.1 The Government will make available at no cost to the Contractor water and electricity for Contractor connection at Government provided work spaces. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions which preclude the waste of utilities and shall include the following:

3.2.2 Lights shall be used only in areas where and when work is actually being performed.

3.2.3 Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by the Contractor or by Contractor personnel in Government areas unless authorized.

3.2.4 Water faucets or valves shall be turned off after use.

3.2.5 Government telephones shall not be used for personal reasons nor for any toll/long distance calls unless authorized by the COR. Telephone access will be made available for the Contractor’s use for local calls only. Long distance and toll calls require prior authorization by the COR, and will be limited to credit cards only. Unauthorized calls by the Contractor will be reported to the KO for resolution.

3.3 Emergency Medical Services

http://www.dtic.mil/doctrine/dod_dictionary/

The Government will provide emergency medical treatment and emergency patient transportation service for Contractor personnel. The Contractor shall reimburse the Government the cost of medical treatment and patient transportation service at the current impatient or outpatient treatment rate as appropriate. Telephone number for Urgent Care is: 911.

4.0 PREVENTATIVE AND REMEDIAL MAINTENANCE

PERFORMANCE REQUIREMENTS AND CRANE RENTAL SUPPORT

SERVICE PERFORMANCE REQUIREMENTS

This Section includes but is not limited to general task requirements that may be included in totality or in part for specific task orders issued.

4.1 Task 1 – Preventative Maintenance (PM) (Scheduled)

This maintenance service includes the care and servicing by Contractor personnel for the purpose of maintaining equipment in satisfactory operating condition in accordance with preventative maintenance tasks identified in Attachment 2. The Contractor shall provide PM Service as specified in the attached maintenance task list. All replacement parts, materials, equipment rental, environmental compliance and Contractor personnel transportation used for preventative maintenance services shall be included in the contract unit price for preventative maintenance services.

1. Schedule PM’s in accordance with preventative maintenance frequency identified in Attachment 2. The Contractor shall notify the COR at least 72 hours before the PM work begins to allow the COR to accept or reject based on mission critical operations at the time. Acceptance or rejection will not result in any cost adjustments.

2. Annotate on each invoice the time utilized to perform each task identified, the parts used (by part number, part name, quantity, and the cost per unit), and the name of the Contractor personnel performing the PM upon completion of the PM tasks.

3. Obtain the crane hour meter reading from the COR at time of award and weekly for the duration of the contract. The estimated average annual hour usage on the crane is 125 hours.

4. Complete preventative maintenance services within 5 days of scheduled service, unless otherwise approved by the COR.

4.2 Task 2 – Remedial Maintenance (RM) (Unscheduled)

This time and materials remedial maintenance service includes all actions to diagnose crane malfunctions, restore the crane to normal operating condition, and certify the crane as needed. The COR will advise the Contractor of the suspected problem and request an evaluation.

1. Inspect the Shuttlelift crane and advise the COR of the problem. Provide a cost estimate when major repairs exceed $2500.00 (dollars). The Contractor will begin repairs only after approval by the COR.

2. Provide the COR a point of contact and phone number to receive and respond to RM and Crane Rental service requests. The Contractor shall ensure that this phone number is monitored to guarantee prompt response to RM and Crane Rental service requests.

3. For repair actions estimated to cost $2500.00 or less, the Contractor is authorized to make any repairs when the total to be invoiced to the Government for all repairs is $2500.00 or less.

4. Annotate on each invoice the time utilized to perform each task identified, the parts used (by part number, part name, quantity and the cost per unit), and the name of the Contractor personnel performing the RM upon completion of the tasks.

5. Complete remedial maintenance services within 96 hours after notification by the COR.

Remedial maintenance services shall normally be completed within 96 hours after initial notification by the COR, unless otherwise approved by the COR.

4.3 Task 3 – Crane Rental

The Contractor shall provide onsite crane rental support services to include a crane operator when notified by the COR.

1. Provide crane rental support services on site at DLA Distribution Albany, Georgia within 72 hours after initial notification by the COR.

2. Rental crane minimum requirements are mobile type crane with 200 ton minimum capacity, 100 feet minimum boom, rigging and spreader bars. Crane rental costs shall be broken down to include costs for mobilization and counterweights, demobilization and counterweights, hourly rate, overtime premium and double time (Sundays & Holidays).

3. The Government will provide the riggers, and signal ground crew for the Contractor provided rental crane, rigging, spreader bars, and crane operator.

4. The Contractor shall be responsible for maintaining the rental crane (such as performing preventative maintenance services, or repairs necessitated by normal wear and tear) during the rental period.

REPORTS

Mandatory Report:

Title: Contractor Manpower Reporting Description: The Contractor shall report all Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Defense Logistics Agency via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecrnra.mil.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs http://www.ecrnra.mil/

October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at: http://www.ecmra.mil.

Due Date: October 31 each calendar year

Mandatory Report:

Title: Maintenance Service Documentation Description: The Contractor shall provide maintenance service documents for all PM and

RM services provided. Each maintenance service document shall contain the information listed below as applicable to PM or RM services.

1. Date and time of service call notification and arrival at Government location

2. For PM, the labor hours spent and task performed.

3. For RM, labor hours and associated labor hour rates worked

4. For PM and RM, all replacement parts used by part number, part name, quantity and cost per unit which shall supported by actual supplier invoices, published price lists and/or proof of payment

5. Description of malfunction and work/service performed, and corrective action taken if action is a repair

6. Crane hour meter reading

7. Legibly printed name of Contractor personnel who accomplished work

8. Contract manager’s signature and date certifying authenticity of work

Due Date: Within 5 working days after completion of service

GOVERNMENT OBSERVATIONS Government personnel, other than the COR may from time to time, with Contractor/Government coordination, observe or inspect Contractor operations.

However, these personnel may not interfere with Contractor performance.

CERTIFICATION AND ACCEPTANCE The KO or COR is designated as the point of final inspection and acceptance by the Government of all items and services required by the contract.

DOCUMENTATION AND RECORDS All documentation, records, and schedules produced by the Contractor in performance of this contract are the property of the Government and shall remain so upon termination or completion of the contract. The Contractor shall keep these items current.

Documentation, records, and schedules shall be turned over to the Government upon termination or completion of the contract. All documentation, records, and schedules are subject to the Freedom of Information Act and Privacy Act.

END OF STATEMENT OF WORK

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