SOW- Tape-Disk Maintenance SOW Raznahan 2026 (1).pdf
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- COMBINED SYNOPSIS / SOLICITATION-COMPETITIVE-Maintenance Contract for Tape Backup and Disk Storage Systems Federal contract opportunity
- Solicitation number
- PCA-NIMH-01870
About this file
This is a Statement of Work (SOW) for a maintenance contract for tape backup and disk storage systems at the National Institute of Mental Health (NIMH), Human Genetics Branch, Section on Developmental Neurogenomics. The contract is required to provide maintenance for both a tape backup system and disk storage system that support large-scale genetic, neuroimaging, and behavioral research datasets. The primary objective is to ensure data availability with minimal downtime in case of hardware failure while supporting firmware and software upgrades, particularly for data security enhancements. The period of performance is one 12-month base year from April 22, 2026 through April 21, 2027.
The contractor must furnish all necessary services, qualified personnel, materials, equipment, and facilities to deliver 24/7 technical phone support and next business day access to upgrades, onsite support, and parts replacement. The contractor is responsible for in-depth knowledge and expertise in both hardware and software components of the systems, with labor hours varying based on system needs and unforeseen hardware failures or software upgrades. The government will ensure equipment is available for onsite maintenance or repair as needed. No reporting requirements, travel, key personnel specifications, information security plans, data rights issues, Section 508 compliance, or publications are applicable to this contract. An Independent Government Cost Estimate is included as an attachment.
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| File | Type | Posted |
|---|---|---|
| PCA-NIMH-01870 - Combined Synopsis Solicitation - Competitive.pdf |
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Text version
Version 11-30-2016-1 FAR Part 11—Describing Agency Needs
STATEMENT OF WORK (SERVICES)
(SOW)
GENERAL INFORMATION
Title of Project:
Maintenance Contract for Tape Backup and Disk Storage Systems
Statement of Need and Purpose:
A maintenance contract is required to provide the necessary maintenance for a tape backup system that is used to back up the data stored on the disk storage system to tape. This ensures that no data will be lost in case of disk storage failure. The maintenance contract also includes maintenance for the disk storage system that will provide necessary updates to firmware and immediate service in the event of failure of individual disks or other components within the system.
Background Information and Objective:
The NIMH, Human Genetics Branch, Section on Developmental Neurogenomics conducts studies of developmental neuropsychiatric diseases. These studies involve the collection of very large genetic, neuroimaging, and behavioral datasets. The data are stored on large capacity disk storage arrays and backed up onto tape for storage at a remote site in case of a catastrophic event. The objective is to ensure that the data will be available with a minimum of downtime in case of disk or tape drive failure. The maintenance contract also provides support in terms of firmware and software upgrades especially with regards to data security.
Period of Performance:
The period of performance is one 12-month base year from the date of the award.
Proposed Base Year: 4/22/2026 – 4/21/2027
SCOPE OF WORK
General Requirements:
Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below:
Specific Requirements:
The maintenance contract requires in-depth knowledge and expertise of the hardware and software components of the disk storage and tape backup systems. Technical assistance will be available on a 24/7 basis in order to minimize downtime for the researchers that depend on these systems.
The Government requirement is to avoid interruptions in research activities causing loss of productivity. Repairs will be performed under the direction of technical experts.
LEVEL OF EFFORT:
The amount of labor hours by the technical experts will vary according to disk storage and tape backup system needs. The systems are known to be robust and reliable so the effort will be a function of unforeseen hardware failure or software upgrades.
GOVERNMENT RESPONSIBILITIES:
The Government will ensure the specific equipment is available for onsite maintenance or repair by the contractor, if needed.
DELIVERY OR DELIVERABLES
The contractor will provide technical phone support on a 24/7 basis and will provide next business day access to upgrades, onsite support and assistance, and repair, maintenance, and replacement of parts.
REPORTING REQUIREMENTS
Not applicable.
OTHER CONSIDERATIONS
Travel:
None.
Key Personnel:
Not applicable.
Information System Security Plan:
Not applicable. No sensitive information is involved.
Data Rights:
No NIH data rights are involved.
Section 508—Electronic and Information Technology Standards:
Not applicable.
Publications and Publicity:
Not applicable.
Confidentiality of Information:
Not applicable. The government will not provide to the contractor any information or data of a personal nature about individual(s) or proprietary information or data pertaining to an institution or organization which is confidential. No confidential information or date will be generated.
ATTACHMENTS
Independent Government Cost Estimate
| SCOPE OF WORK |
| DELIVERY OR DELIVERABLES |
File details come from the government source that posted it. Updated .