SOW.pdf

Statement of Work (SOW)

Service Agreement for Aries ARS-102 High Purity Water System Service

GENERAL INFORMATION

1.0 Scope of Work: Contractor will provide trained technicians to perform two (2) maintenance service visits and unlimited emergency visits on the Aries ARS-102 High Purity Water System located in room 517 Science II at 2310 Pammel Dr., Ames, Iowa 50011. The contract will be for a base year and four, one-year option periods.

Covered components will include:

1) Aries ARS-102 High Purity Water System

2.0 Background: Preventive maintenance has been procured for this instrument since it was purchased in 2015. To ensure continued & reliable operation in support of the research mission at the USDA-ARS Corn Insects & Crop Genetic Research Unit (CICGRU) we wish to establish a Base + 4 Option Year contract for preventative maintenance and service of this system.

Awards will be made for a 1-year base period with four optional 1-year annual renewal periods.

Base Year – 12 months from award date (approximately 09/01/2021) Option Year 1 – 12 months after end of base year Option Year 2 – 12 months after end of option year 1 Option Year 3 – 12 months after end of option year 2 Option Year 4 – 12 months after end of option year 3

The decision to renew will be at the sole discretion of the USDA. All regularly scheduled service work will be performed during regular workdays, 8:00 AM – 4:00 PM, local time. Emergencies will be scheduled to be completed within 5 days of alert by system operator.

CONTRACTOR REQUIREMENTS

3.0 Technical Requirements/Tasks:

Service tasks include, but are not limited to:

1) Clean water outlet dispenser.

2) Change cartridges 1, 2 and 3 with Aries Filterworks, High Purity Mixed Bed filters (Product VP-17-4010).

3) Change secondary filter on outlet.

4) Ensure unit output is to factory specifications following each maintenance visit.

Contractor will provide telephone support and unlimited emergency visits to the customer location as required.

All products used for maintenance service visits are to be included unless otherwise stated in this statement of work.

4.0 Government Furnished: Government-furnished support is limited to escorted security access to the equipment in the CICGRU facility, replacement parts not otherwise covered under this agreement, access to power outlets, and standard laboratory lighting.

5.0 Deliverables / Schedule:

Key Deliverables Item No.

Deliverable

Objective

Due

1 Preventive Maintenance

Routine inspection, cleaning, changing of filter units, and repair of covered components.

Twice annually coordinated through the system Operator

2 Emergency Maintenance

Emergency repair of defective components to bring the unit back on-line.

As necessary – coordinated through the system Operator

6.0 Travel: Two (2) maintenance service visits will be provided annually by the contractor. All service visits will be coordinated with the System Operator at

CICGRU.

7.0 Contractor’s Key Personnel: Only OEM trained technicians are to perform any service procedure on the Aries ARS-102 High Purity Water System.

8.0 Security Requirements: Not applicable.

9.0 Data Rights: Not applicable.

10.0 Section 508 – Electronic and Information Technology Standards: Not applicable.

11.0 Place of Performance: 517 Science II, 2310 Pammel Dr., Ames, Iowa 50011.