SOW - Auto Hobby Uniform Linen.pdf

Statement of Work (SOW)

Uniforms and Shop Towels

1. INTRODUCTION

a. Vendor will provide rental, laundering and delivery of uniforms, and shop towels for 412 Force Support Squadron (FSS), Auto Hobby. Services shall include laundering and repair of rented uniforms. The contractor will be required to upgrade uniforms, and shop towels with new items as needed at no cost to FSS. Contractor will furnish all materials, labor services and special skills required to provide this service as described in these specifications.

2. LAUNDER

a. Contractor shall launder rented uniforms, and towels. Contractor must supply containers to store soiled garments for pickup. Clothing, must be ironed and pressed.

3. RENTAL

a. The number of employees may vary from time to time. Current employee count is 7.

b. The number of shop towels may vary from time to time. Current amount needed weekly is 200.

4. UNIFORM INVENTORY

a. Contractor shall issue new standard chef coats and trousers to employees at the beginning of the contract period as specified. Thereafter, the Contractor shall:

(1) Maintain sufficient stock to provide completely new uniform sets within one to two weeks for newly hired employees. The inventory per person per week will be four (4) complete uniforms per employee per week.

(2) Be responsible for individual measurements and resultant fit of the uniforms.

Contractor shall provide uniforms for all employees regardless of size or special fitting requirements.

(3) Provide new garments; no used garments shall be issued anytime during the period of the contract unless a garment has been returned for repair during the garment’s stated life span.

(4) Maintain a record of uniform size (pants waist and length, and jacket size) for each employee that has been issued a uniform.

(5) Be responsible for pick-up and delivery of all leased uniforms.

(6) Supply hanger racks and soiled laundry container(s).

(7) Pick up soiled garments once a week from various locations and deliver on hangers to the same location within one week.

(8) Replace garments not properly washed and ironed within two (2) working days.

(9) Complete an itemized list of the leased standard issue uniform items and quantity being picked up for laundering.

(10) Add or delete items and quantities used, as required, to meet the Air Force’s needs.

5. TOWEL INVENTORY

a. Contractor shall issue new standard shop towel amounts and colors requested at the beginning of the contract period as specified. Due to the changes in business levels, increased amounts in the required colors and sizes may be required. Thereafter, the Contractor shall:

(1) Maintain sufficient stock to provide required towels in the colors and sizes required, within one week of request.

(2) Be responsible for pick-up and delivery of all leased towels.

(3) Supply hanger racks and soiled laundry container(s).

(4) Pick up soiled garments once a week from various locations and deliver on hangers to the same location within one week.

(5) Replace garments not properly washed within two (2) working days.

(6) Complete an itemized list of the leased standard issue uniform items and quantity being picked up for laundering.

6. DAMAGE/REPAIR/REPLACEMENT ITEMS

a. 412 FSS shall determine the conditions under which a garment is considered damaged and/or is the need of repair or needs to be replaced and the level of charges associated with each.

b. Wear and tear period shall be always determined by 412 FSS. 412 FSS expects a uniform to last one year. If a uniform fails within the expected life, at no fault of the employee, the uniform shall be replaced at no charge. If a uniform is damaged by an employee, other than regular expected wear and tear, then 412 FSS is responsible for a prorated amount of the cost.

(For example, if a garment’s useful life is expected to be one year, but the garment fails within 6 months, then 412 FSS is only responsible for 50% of the replacement cost. Replacement uniform pieces shall be new. Garment replacement time will be 1 - 2 weeks. Lost Items:

Contractor shall include a cost for replacement for each item. The formula used in pro-rating the charges shall be the same formula used for replacing damaged uniform.

7. DELIVERY AND PICKUP

a. Contractor is responsible for pick-up and delivery of all leased linen items.

b. Contractor shall pick up soiled items once a week from Auto Hobby Shop and deliver to the same location within one week. Uniforms are to be delivered on hangers; shop towels wrapped in 50 count parcels.

c. Contractor shall submit a copy of the itemized list to the unit for reconciliation when the clean linen is returned.

d. Contractor shall remain at the delivery site while the garments are checked in.

e. Uniforms are to be entered into the system at our site prior to removal.

f. Contractor shall correct any discrepancy within 24 hours.

g. Every six months, inventory must be taken by Contractor of garments issued to each individual employee. This data will be reconciled with inventory data from 412 FSS for verification of number of garments issued and on hand. Data should also be compared with the Contractor’s original inventory.

h. Route driver or Account Representative will be notified of additions of new employees requiring fitting for new uniforms.

i. Submit a copy of the itemized list to the unit for reconciliation when the clean garments are returned.

j. Remain at the delivery site while the garments are checked in.

k. Correct any discrepancy within 24 hours.

l. Conduct an inventory every 6 months. Inventory must be taken by Contractor of garments issued to each individual employee. This data will be reconciled with inventory data from the City for verification of number of garments issued and on hand. Data should also be compared with the Contractor’s original inventory.

8. BILLING

a. Contractor shall submit invoices weekly. The invoice shall include account number, names of employees and the number and type of garment rented and cleaned; or laundered only. There shall be no other charges on the bill not otherwise approved or included in the contract. There will be no taxes charged. Individual operations may order additional items. These additional items must be approved by the Chief of Non-Appropriated Fund Accounting Office. Contractor shall remove employee names from billing upon notification of separation from 412 FSS employment or discontinued employment within one week of notification.

9. SPECIFICATIONS

a. Uniforms: none

b. Shop towels: 18 x 18 inches