SOLICITATION W912DR21Q0009 JANITORIAL SERVICES JRL.pdf

SEE ADDENDUM

(No Collect Calls)

W912DR21Q0009 12-Jan-2021

b. TELEPHONE NUMBER

410-962-0175

8. OFFER DUE DATE/LOCAL TIME

02:00 PM 25 Jan 2021

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912DR9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

DEREK K PHILLIPS

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

USACE, BALTMORE DISTRICT

2 HOPKINS PLAZA

BALTIMORE MD 21201

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: 410-962-0175 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$19,500,000

NAICS:

561720

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF87

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 30 - BLOCK 14 CONTINUATION PAGE

INSTRUCTIONS TO OFFERORS

INSTRUCTIONS TO OFFERORS

Quotes can be submitted via e-mail only at Derek.K.Phillips@usace.army.mil.

Questions concerning this solicitation must be submitted by email no later than 21 January 2021 at 12:00 PM EST.

This will allow responses to be posted on BETASAM prior to solicitation closing. Email:

Derek.K.Phillips@usace.army.mil

Site Visit - Offerors are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost or contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award. Please bring valid photo identification and a copy of a solicitation for verification purposes to the site visit.

The site visit will take place at the JRL Administrative office. January 19, 2021, at 10 am. The address is 1700 Jennings Randolph Lane, Elk Garden, West Virginia 26717. The office phone number is 304 355-2346.

All potential bidders must wear a mask during the site visit.

SUBMISSION REQUIREMENTS

The Government will award a firm-fixed-price (FFP) contract to the responsible offeror whose offer conforms to the requirements as stated in this request for quotation (RFQ). The award will be made based on the following three (3) evaluation factors: Technical, Past Performance, and Price.

The Government intends to evaluate quotes and make award without questions to offerors.

Therefore, the Offeror's initial quote should contain the Offeror's best terms from a Technical and Cost standpoint. Unclear quotes may not result in questions for clarifications. Offers with an omission or unclear quote may be judged to mean the contractor does not fully understand the requirements or understand what it takes to meet the requirements, regardless of the proposed cost/price, and will be rated unacceptable. In that case, the Offeror may be found unacceptable, and ineligible for award. The Government reserves the right to ask questions of offerors if the Contracting Officer determines them to be necessary.

Evaluation Criteria Factors/Ratings:

Factor I Technical –

The offer will be evaluated and MUST ensure all the items below are provided:

⦁ Cover Letter on offeror’s letterhead. Letter shall summarize the pricing total and include offeror specific details such as Cage Code, Tax ID#, and DUNS #. Letter shall be signed by the representative managing the account.

⦁ Capability Statement

Factor II Past Performance -

⦁ Two (2) Past Performance References for similar projects. Projects must have been completed within the previous three (3) years.

⦁ And or Two (2) Past Performance Questionnaires Factor III Price -

Price- Price will be evaluated in accordance with FAR 15.402. The government may require additional pricing information to assist in determining the extent to which the price is fair and reasonableness and the pricing information shall be provide if requested. The Government will evaluate quotes for award purposes by adding the total of all CLIN prices to ensure that pricing is not unbalanced.

All line items must be priced. Quotes providing partial pricing may be considered non-responsive.

⦁ Bid Schedule – Government template provided

The following adjectival ratings will be assigned to the Technical factor are:

Acceptable: Offer clearly meets the minimum requirements of the solicitation.

Unacceptable: Offer does not clearly meet the minimum requirements of the solicitation.

Evaluation Criteria rating:

1. Past performance-

RATING DESCRIPTION

ACCEPTABLE Past performance references and /or PPQ has satisfactory ratings and clearly meets the minimum requirements of the solicitation.

UNACCEPTABLE Past performance references and/ or PPQ has unsatisfactory ratings and clearly does not meet the minimum requirements of the solicitation.

NEUTRAL No past performance submitted

NOTE: ALL UNACCEPTABLE RATING FOR PAST PERFORMANCES AND

REFERENCES WILL BE RESULT IN INELIGBLE FOR AWARD.

PAST PEFORMANCE SUBMISSION: (See Attached Past Performance Questionnaire)

Submission Requirements: Past performance refers to the quality of recent project experience from the customer’s perspective. The Offeror shall arrange for the reference customer point of contact for two projects to fill out the Questionnaire and return directly to Derek Phillips, Purchasing Agent, e-mail at Derek.K.Phillips@usace.army.mil.

The questionnaires must be forwarded directly by the references. The Government will not release the questionnaire forms to the Offeror at any time, in order for the Government to solicit candid, unbiased responses and comments.

Two References from previously completed jobs must be submitted and include a point of contact and phone numbers. These references must be relevant to the work which will be performed in this contract. Relevant work is defined as support services. References must be recent within the past 3 years.

Evaluation Criteria: The Government will assess the degree of success of Offeror’s recent, relevant past performance. Owners/references will be asked to comment on items such as quality of support services, timeliness, management of subcontractor work, including timely payment to subs or suppliers, safety, relations between customer and contractor, level of support for such things as correcting errors. Any offeror who has demonstrated satisfactory past performance will be considered eligible for award. Any offeror who demonstrated unsatisfactory past performance will not be considered eligible for award. If the Government does not obtain past performance information for the projects identified by the offeror and cannot establish a past performance record for the offeror through other sources, or if the offeror has no past performance record and cannot tie significant, relevant experience of key personnel proposed for this project to cited experience, past performance will be evaluated neither favorably nor unfavorably.

NAVFAC/USACE PAST PERFORMANCE QUESTIONNAIRE (Form PPQ-0) CONTRACT INFORMATION (Contractor to complete Blocks 1-4)

1. Contractor Information Firm Name: CAGE Code:

Address: DUNs Number:

Phone Number:

Email Address:

Point of Contact: Contact Phone Number:

2. Work Performed as: Prime Contractor Sub Contractor Joint Venture Other (Explain) Percent of project work performed:

If subcontractor, who was the prime (Name/Phone #):

3. Contract Information Contract Number:

Delivery/Task Order Number (if applicable):

Contract Type: Firm Fixed Price Cost Reimbursement Other (Please specify):

Contract Title:

Contract Location:

Award Date (mm/dd/yy):

Contract Completion Date (mm/dd/yy):

Actual Completion Date (mm/dd/yy):

Explain Differences:

Original Contract Price (Award Amount):

Final Contract Price (to include all modifications, if applicable):

Explain Differences:

4. Project Description:

Complexity of Work High Med Routine How is this project relevant to project of submission? (Please provide details such as similar equipment, requirements, conditions, etc.)

CLIENT INFORMATION (Client to complete Blocks 5-8)

5. Client Information Name:

Title:

Phone Number:

Email Address:

6. Describe the client’s role in the project:

7. Date Questionnaire was completed (mm/dd/yy):

8. Client’s Signature:

NOTE: Past performance refers to the quality of recent project experience from the customer’s perspective. The Offeror shall arrange for the reference customer point of contact for two projects to fill out the Questionnaire and return directly to Derek Phillips, Contract Specialist, e-mail at Derek.K.Phillips@usace.army.mil. The questionnaires must be forwarded directly by the references. The Government will not release the questionnaire forms to the Offeror at any time, in order for the Government to solicit candid, unbiased responses and comments. Two References from previously completed jobs must be submitted and include a point of contact and phone numbers. These references must be relevant to the work which will be performed in this contract. Relevant work is defined as Janitoral services.

References must be recent within the past 3 years.

ADJECTIVE RATINGS AND DEFINITIONS TO BE USED TO BEST REFLECT

YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE

RATING DEFINITION NOTE

(E) Exceptional Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor was highly effective.

An Exceptional rating is appropriate when the Contractor successfully performed multiple significant events that were of benefit to the Government/Owner. A singular benefit, however, could be of such magnitude that it alone constitutes an Exceptional rating. Also, there should have been NO significant weaknesses identified.

(VG) Very Good Performance meets contractual requirements and exceeds some to the Government’s/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

A Very Good rating is appropriate when the Contractor successfully performed a significant event that was a benefit to the Government/Owner. There should have been no significant weaknesses identified.

(S) Satisfactory Performance meets minimum contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

A Satisfactory rating is appropriate when there were only minor problems, or major problems that the contractor recovered from without impact to the contract. There should have been NO significant weaknesses identified. Per DOD policy, a fundamental principle of assigning ratings is that contractors will not be assessed a rating lower than Satisfactory solely for not performing beyond the requirements of the contract.

(M) Marginal Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor's proposed actions appear only marginally effective or were not fully implemented.

A Marginal is appropriate when a significant event occurred that the contractor had trouble overcoming which impacted the Government/Owner.

(U) Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor's corrective actions appear or were ineffective.

An Unsatisfactory rating is appropriate when multiple significant events occurred that the contractor had trouble overcoming and which impacted the Government/Owner. A singular problem, however, could be of such serious magnitude that it alone constitutes an unsatisfactory rating.

(N) Not Applicable

No information or did not apply to your contract

Rating will be neither positive nor negative.

TO BE COMPLETED BY CLIENT

PLEASE CIRCLE THE ADJECTIVE RATING WHICH BEST REFLECTS

YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE.

1. QUALITY:

a) Quality of technical data/report preparation efforts E VG S M U N

b) Ability to meet quality standards specified for technical performance E VG S M U N

c) Timeliness/effectiveness of contract problem resolution without extensive customer guidance

E VG S M U N

d) Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements (without adverse effect on performance)

E VG S M U N

2. SCHEDULE/TIMELINESS OF PERFORMANCE:

a) Compliance with contract delivery/completion schedules including any significant intermediate milestones. (If liquidated damages were assessed or the schedule was not met, please address below)

E VG S M U N

b) Rate the contractor’s use of available resources to accomplish tasks identified in the contract

E VG S M U N

3. CUSTOMER SATISFACTION:

a) To what extent were the end users satisfied with the project? E VG S M U N

b) Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes;

responsiveness to administrative reports, businesslike and communication)

E VG S M U N

c) To what extent was the contractor cooperative, businesslike, and concerned with the interests of the customer?

E VG S M U N

d) Overall customer satisfaction E VG S M U N

4. MANAGEMENT/ PERSONNEL/LABOR

a) Effectiveness of on-site management, including management of subcontractors, suppliers, materials, and/or labor force?

E VG S M U N

b) Ability to hire, apply, and retain a qualified workforce to this effort E VG S M U N

c) Government Property Control E VG S M U N

d) Knowledge/expertise demonstrated by contractor personnel E VG S M U N

e) Utilization of Small Business concerns E VG S M U N

f) Ability to simultaneously manage multiple projects with multiple disciplines E VG S M U N

g) Ability to assimilate and incorporate changes in requirements and/or priority, including planning, execution and response to Government changes

E VG S M U N

h) Effectiveness of overall management (including ability to effectively lead, manage and control the program)

E VG S M U N

5. COST/FINANCIAL MANAGEMENT

a) Ability to meet the terms and conditions within the contractually agreed price(s)?

E VG S M U N

b) Contractor proposed innovative alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the client

E VG S M U N

c) If this is/was a Government cost type contract, please rate the Contractor’s timeliness and accuracy in submitting monthly invoices with appropriate back-up documentation, monthly status reports/budget variance reports, compliance

E VG S M U N

with established budgets and avoidance of significant and/or unexplained variances (under runs or overruns)

d) Is the Contractor’s accounting system adequate for management and tracking of costs? If no, please explain in Remarks section.

Yes No

e) If this is/was a Government contract, has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations? Indicate if show cause or cure notices were issued, or any default action in comment section below.

Yes No

f) Have there been any indications that the contractor has had any financial problems? If yes, please explain below.

Yes No

6. SAFETY/SECURITY

a) To what extent was the contractor able to maintain an environment of safety, adhere to its approved safety plan, and respond to safety issues?

(Includes: following the users rules, regulations, and requirements regarding housekeeping, safety, correction of noted deficiencies, etc.)

E VG S M U N

b) Contractor complied with all security requirements for the project and personnel security requirements.

E VG S M U N

7. GENERAL

a) Ability to successfully respond to emergency and/or surge situations (including notifying COR, PM or Contracting Officer in a timely manner regarding urgent contractual issues).

E VG S M U N

b) Compliance with contractual terms/provisions (explain if specific issues) E VG S M U N

c) Would you hire or work with this firm again? (If no, please explain below) Yes No

d) In summary, provide an overall rating for the work performed by this contractor.

E VG S M U N

Please provide responses to the questions above (if applicable) and/or additional remarks. Furthermore, please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk (please attach additional pages if necessary):

BID SCHEDULE

JENNINGS RANDOLPH LAKE BID SHEET

Contractor Itemized Cost Estimate

JANITORIAL SERVICES

Unit Price Schedule – Base Year

LOCATION/DESCRIPTION FREQUENCY QT UNIT PRICE TOTAL $

CLINS

0001 - WV OVERLOOK

0001AA - COMPLETE SAT, WED 54

0001AB - SEASONAL MARCH 1

0002 - HOWELL RUN PICNIC AREA

0002AA - COMPLETE SAT, SUN, WED 78

0002AB - SEASONAL APRIL 1

0003 - HOWELL RUN BOAT LAUNCH

0003AA - COMPLETE SAT ,SUN, WED 74

0003AB - SEASONAL MARCH 1

0004 - ROBERT. CRAIG CAMPGROUND

a. SHOWER HOUSE

0004AA - COMPLETE FRI, SAT, SUN, MON, WED 111

0004AB - SEASONAL APRIL 1

b. COMFORT STATION

0004AC - COMPLETE FRI, SAT, SUN, MON, WED 111

0004AD - SEASONAL APRIL 1

0005 - SHAW BEACH

0005AA - COMPLETE FRI, SAT, SUN, MON, WED 110

0005AB - SEASONAL APRIL 1

0006 - MANAGER'S OFFICE

0006AA - COMPLETE TUE, FRI 104

0006AB - SEASONAL 6 MONTH 2

0007 - DAM TENDER’S OFFICE

0007AA - COMPLETE TUE, FRI 104

0007AB - SEASONAL 6 MONTH 2

0008 - RANGER'S OFFICE

0008AA - COMPLETE TUE, FRI 104

0008AB - SEASONAL 6 MONTH 2

0009 -RWCC ENTRANCE STATION

0009AA - COMPLETE WED 22

0009AB - SEASONAL APRIL 1

TOTAL

Unit Price Schedule – Option Year 1

LOCATION/DESCRIPTION FREQUENCY QT UNIT PRICE TOTAL $

CLINS

1001 - WV OVERLOOK

1001AA - COMPLETE SAT, WED 54

1001AB - SEASONAL MARCH 1

1002 - HOWELL RUN PICNIC AREA

1002AA - COMPLETE SAT, SUN, WED 78

1002AB - SEASONAL APRIL 1

1003 - HOWELL RUN BOAT LAUNCH

1003AA - COMPLETE SAT ,SUN, WED 74

1003AB - SEASONAL MARCH 1

1004 - ROBERT. CRAIG CAMPGROUND

1004AA - COMPLETE FRI, SAT, SUN, MON, WED 111

1004AB - SEASONAL APRIL 1

1004AC - COMPLETE FRI, SAT, SUN, MON, WED 111

1004AD - SEASONAL APRIL 1

1005 - SHAW BEACH

1005AA - COMPLETE FRI, SAT, SUN, MON, WED 110

1005AB - SEASONAL APRIL 1

1006 - MANAGER'S OFFICE

1006AA - COMPLETE TUE, FRI 104

1006AB - SEASONAL 6 MONTH 2

1007 - DAM TENDER’S OFFICE

1007AA - COMPLETE TUE, FRI 104

1007AB - SEASONAL 6 MONTH 2

1008 - RANGER'S OFFICE

1008AA - COMPLETE TUE, FRI 104

1008AB - SEASONAL 6 MONTH 2

1009 - RWCC ENTRANCE STATION

1009AA - COMPLETE WED 22

1009AB - SEASONAL APRIL 1

Unit Price Schedule – Option Year 2

LOCATION/DESCRIPTION FREQUENCY QT UNIT PRICE TOTAL $

CLINS

2001 - WV OVERLOOK

2001AA - COMPLETE SAT, WED 54

2001AB - SEASONAL MARCH 1

2002 - HOWELL RUN PICNIC AREA

2002AA - COMPLETE SAT, SUN, WED 78

2002AB - SEASONAL APRIL 1

2003 - HOWELL RUN BOAT LAUNCH

2003AA - COMPLETE SAT ,SUN, WED 74

2003AB - SEASONAL MARCH 1

2004 - ROBERT. CRAIG CAMPGROUND

2004AA - COMPLETE FRI, SAT, SUN, MON, WED 111

2004AB - SEASONAL APRIL 1

2004AC - COMPLETE FRI, SAT, SUN, MON, WED 111

2004AD - SEASONAL APRIL 1

2005 - SHAW BEACH

2005AA - COMPLETE FRI, SAT, SUN, MON, WED 110

2005AB - SEASONAL APRIL 1

2006 - MANAGER'S OFFICE

2006AA - COMPLETE TUE, FRI 104

2006AB - SEASONAL 6 MONTH 2

2007 - DAM TENDER’S OFFICE

2007AA - COMPLETE TUE, FRI 104

2007AB - SEASONAL 6 MONTH 2

2008 - RANGER'S OFFICE

2008AA - COMPLETE TUE, FRI 104

2008AB - SEASONAL 6 MONTH 2

2009 - RWCC ENTRANCE STATION

2009AA - COMPLETE WED 22

2009AB - SEASONAL APRIL 1

TOTAL FOR BASE AND ALL OPTIONS ____________________

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT JANITORIAL SERVICE

JENNINGS RANDOLPH LAKE

P.O. BOX 247

ELK GARDEN, West Virginia 26717

ARTICLE NO. 1 - PUBLIC USE FACILITIES

1. A. The Contractor shall furnish all necessary labor, tools, equipment supplies and transportation equipment required to clean the public bathhouse, vault latrines, public restrooms, and other facilities provided by the United States Government for public use at Jennings Randolph Lake. All cleaning services within picnic areas and campgrounds shall be performed so as not to interfere with the users.

1. B. Following is a list of the public use facilities and a description of the type of facility to be cleaned:

(1) WEST VIRGINIA OVERLOOK AND VISITOR CENTER - Men's and Women's restrooms with cold running water, flush toilets, electricity, drinking fountain.

(2) HOWELL RUN PICNIC AREA - Men's and Women's restrooms with cold running water and flush toilets, no electricity. Three covered shelters in the area with concrete or wooden floors approximately 25’ by 25’ in size.

(3) HOWELL RUN BOAT LAUNCH - Men's and Women's restrooms (vault latrine type), no running water, no electricity.

(4) ROBERT W. CRAIG MEMORIAL CAMPGROUND:

a. COMFORT STATION - Men's and Women's restrooms with flush toilets, cold running water, electricity.

b. WASHHOUSE - Men's and Women's shower facilities, restrooms with flush toilets, hot and cold running water, electricity.

(5) SHAW BEACH – Men’s and Women’s restrooms with flush toilets, changing area, cold running water, no electricity, two drinking fountains.

1. C. The following definitions describe the different types of janitorial and cleaning services to be performed for COMPLETE, and SEASONAL Cleanings:

(1) All items below are to be performed every COMPLETE cleaning. The following materials will be furnished by the Government but will be installed by the contractor. (Toilet tissue, paper roll towels, garbage can liners, and hand soap).

a. Clean partitions, doors, ledges, windows, walls, floors, ceilings and all light fixtures including outside light fixtures to be free of insects, nests, cobwebs, dust, mud, dirt, mold, mildew, and other inappropriate materials. The inside of all light covers/globes shall be cleaned of insects on an as needed basis or as directed by the COR.

b. Wipe shower curtains to be clean and free of soap buildup, mold, and mildew, using approved cleaners, to maintain their original color and texture. Stained, worn or damaged curtains will be reported to the COR for replacement.

c. Clean shower seats to remove soap buildup, cobwebs, mold and mildew. Seats and supports will be dried.

d. Clean using approved cleaners, and dry all sinks, toilets, and urinals, to disinfect and be free of stains, trash mold and mildew, cobwebs, and fecal material inside and outside. Toilet seats will be dried.

e. Sweep, mop with approved cleaners, and dry mop all floors. Clean walls and floors of all shower stalls. Stalls will be swept, cleaned, mopped, and disinfected to be free of mold, mildew and soap scum. Disinfect benches with an approved cleaner to remove dirt, mold, and mildew. Clean insects, habitat and other inappropriate material from underneath all benches, shelves, and supports.

f. Clean change area floors at the Beach Change and Campground shower house. Floors will be swept clean, mopped, litter picked up and disposed of, insects, habitat, cobwebs, and other inappropriate materials removed. Benches will be swept clean, all litter will be picked up and disposed of which includes, but is not limited to, cigarette butts, drink ware, trash, etc.

g. Clean and shine mirrors and hand dryers to remove streaks, dirt, and smears. Clean and shine stainless steel surfaces using approved chemicals or methods to be free of dirt and streaks.

h. Replenish toilet tissue, paper towels and antibacterial liquid hand soap in dispensers to capacity.

i. Disinfect and clean Baby Changing Stations using approved cleaner.

j. Sweep entryway, sidewalks, and center passageways of restrooms of trash, litter, cobwebs, dirt, leaves, and inappropriate materials. Materials shall not be swept into the grass or adjacent areas. Shaw Beach has approximately 600 feet of concrete sidewalk.

k. Clean water fountains. Metal surfaces will be cleaned, disinfected, and polished. Remove mud, dirt, insects, etc.

l. Empty trash cans and insert new liners. Dispose of trash in area dumpsters.

m. Report graffiti, vandalism, broken, and any malfunctioning fixtures to the Contracting

Officer’s Representative (COR) for removal, replacement and maintenance.

n. Clean and sweep out three shelters at the Howell Run Picnic Area and one at the Robert W.

Craig Campground. Floors will be swept clean, mopped, litter picked up and disposed.

Render clean each table top and seat or park bench. Inspect and clean the legs and underside of all tables and park benches, and remove all insect nests such as spider webs, mud dauber nests, and wasp nests, and other inappropriate materials removed. All litter within a ten foot perimeter around each shelter shall be picked up and disposed of. Empty trash cans and insert new liners. Dispose of trash in area dumpsters. This work shall be performed before 9:00am on scheduled work days.

(2) The following definitions describe the different types of janitorial and cleaning services to be performed for a SEASONAL Cleaning: The following materials will be furnished by the Government but will be installed by the contractor. (Toilet tissue, paper roll towels, garbage can liners and hand soap).

Seasonal cleanings should not be confused with complete cleanings. The seasonal cleanings are those items below ADDED to the course of a complete cleaning. Thus, on the day of the seasonal cleanings, the contractor will perform all specifications assigned to a complete cleaning PLUS those required in a seasonal cleaning.

The following services are to be provided in the spring of each year. Actual date must be scheduled and coordinated at least two (2) weeks in advance with the Project Operations Manager. There will not be any complete cleanings the week prior to and after a seasonal cleaning.

All items below are to be performed every SEASONAL cleaning in addition to COMPLETE cleaning items.

a. The inside of interior light fixtures shall be cleaned of insects, habitat, dust and dirt.

b. Screens will be removed, washed, cleaned, and replaced. Outside window ledges and frames will be cleaned of dust and dirt.

c. All windows and door glass interiors and exterior, including interior/exterior frames will be cleaned using approved glass cleaner, removing dirt and streaks resulting in a polished glass surface. Polish stainless steel surfaces to a shine using an approved polish.

d. Carpet runners shall be lifted and the wood/carpeted floors underneath vacuumed to remove accumulated dirt and debris.

1. D. FREQUENCY OF SERVICE FOR EACH FACILITY: Actual start and end dates for the base year and each option year will be scheduled during the pre-work meeting with the designated COR for the entire year. Due to the vagaries of visitation and the opening/closing dates are subject to change due to weather, construction, or circumstances beyond the Government control, the actual start and end dates may vary from year to year for each facility.

(1) WEST VIRGINIA OVERLOOK AND VISITOR CENTER

a. COMPLETE – Wednesday and Saturday, HOLIDAYS INCLUDED for a total of 54 cleanings.

b. SEASONAL - One thorough cleaning around mid-March. (TBD)

(2) HOWELL RUN PICNIC AREA:

a. COMPLETE – Wednesday, Saturday and Sunday, HOLIDAYS INCLUDED, for a total of 78 cleanings.

b. SEASONAL - One thorough cleaning around mid-April. (TBD)

(3) HOWELL RUN BOAT LAUNCH:

a. COMPLETE – Wednesday, Saturday and Sunday, HOLIDAYS

INCLUDED, for a total of 74 cleanings.

b. SEASONAL - One thorough cleaning around mid-March. (TBD)

(4) ROBERT W. CRAIG MEMORIAL CAMPGROUND:

a. WASHHOUSE

1. COMPLETE – Monday, Wednesday, Friday, Saturday and Sunday, HOLIDAYS INCLUDED, for a total of 111 cleanings.

2. SEASONAL - One thorough cleaning around mid-April. (TBD)

1. COMPLETE - same as for washhouse.

2. SEASONAL - one thorough cleaning around mid-April. (TBD)

(5) SHAW BEACH:

a. COMPLETE – Monday, Wednesday, Friday, Saturday and Sunday, HOLIDAYS INCLUDED, for a total of 110 cleanings.

ARTICLE NO. 2 - ADMINISTRATIVE OFFICE FACILITIES

2. A. The Contractor shall furnish necessary labor, tools, equipment supplies and transportation equipment required to clean the administrative office facilities of the United States Government at Jennings Randolph Lake.

2. B. Following is a list of the administrative facilities and a description of the type of facility to be cleaned:

(1) PARK MANAGER’S OFFICE - this is a small three bedroom house converted to office space. In addition to the three bedrooms used as offices there is a living room (used as a conference room), a dining room (used as a receptionist's office), a kitchen, a full bath, and a half bath. The floors are wall to wall carpeting throughout except for the kitchen (vinyl tile) and the baths (ceramic tile).

(2) DAM TENDER’S OFFICE - this is a small portion of the maintenance building that is partitioned into four small office areas and a half bath. The floor is wall to wall carpeting throughout except for the half bath and a short hallway which are both vinyl tile.

(3) RANGER’S OFFICE - This is a small three bedroom house converted to office space. In addition to the three bedrooms used as offices there is a living room, a dining room (used as a receptionist’s office), a kitchen, a full bath, and a half bath.

The floors are wall to wall carpeting throughout except for the kitchen (vinyl tile) and the baths (ceramic tile).

(4) CAMPGROUND ENTRANCE STATION - This is a small three room facility used to register campers entering the campground. It is comprised of the reception area, a small storage area and a small lavatory. The floor is vitreous clay tile or concrete throughout.

2. C. The following definitions describe the different types of janitorial and cleaning services to be performed for a COMPLETE Cleaning: The following materials will be furnished by the Government but will be installed by the contractor. (Toilet tissue, paper roll towels, garbage can liners and hand soap).

All items below are to be performed every COMPLETE cleaning.

a. Clean, sweep, and mop all tile floors with approved cleaner to remove dirt, marks and stains.

Clean all baseboards in mopped areas to be free of accumulation of residual from mopping and waxing. Vacuum carpets with a heavy-duty vacuum cleaner with motorized beater bar brush. Carpet stains and spots will be removed with an approved carpet spot remover.

b. Clean entrance doors, door kick plates of stains, marks and dirt and glass in doors with approved glass cleaner to remove dirt, spots, and streaks.

c. Sweep entrance walks. Remove all cobwebs and dead insects and other inappropriate materials from corners, floors, walls, doorways, entry ways, and lights, including outside light fixtures to be free of insects, nests, cobwebs, dust, mud, dirt, mold, mildew, and other inappropriate materials. The inside of all light covers/globes shall be cleaned of insects on an as needed basis or as directed by the COR.

d. Empty all trashcans and replace plastic liners. Disinfect with a commercial disinfectant the insides of cans and clean outsides of dirt, marks, etc. Trash will be deposited in an area dumpster.

e. Clean restroom sinks. Clean other fixtures of dirt and stains, cleaning all piping and fixtures to a shine.

f. Wipe down restroom walls with an approved cleaner and mop floors with a commercial disinfectant to remove dirt and water marks. Mirrors cleaned of streaks and spots using a commercial glass cleaner. Clean using approved cleaners, and dry all sinks and toilets to disinfect and be free of stains, trash mold and mildew, cobwebs, and fecal material inside and outside. Toilet seats will be dried.

g. Replenish toilet tissue and paper towel rolls.

h. Clean water fountains. Metal surfaces will be cleaned, disinfected, and polished. Mud, dirt, insects, etc. will be removed.

i. Dust and clean windows with approved glass cleaner to remove dirt, spots, and streaks, dust pictures (frames and glass), shelves, doors, bookshelves, counters, cabinets, chairs, telephones, copy machines, and computers using approved cleaners, light fixtures and associated furniture to remove dirt, smudges, spills, etc., using an approved commercial cleaner. Remove marks, scuffs, and other dirt from walls, light switch plates, baseboards, vents etc. windows shall be thoroughly washed, inside and out, once per month.

j. The Contractor may be required to move tables and chairs in the Administration multipurpose room. Furniture will be replaced as found unless directed otherwise.

k. Wipe clean tables and/or chairs set up in the multipurpose room. Clean, wash and dry table surfaces to be free of dirt, smudges, spills, insect habitat, etc.

2. D. The following definitions describe the different types of janitorial and cleaning services to be performed for a SEASONAL Cleaning: The following materials will be furnished by the Government but will be installed by the contractor. (Toilet tissue, paper roll towels, garbage can liners and hand soap).

Seasonal cleanings should not be confused with complete cleanings. The seasonal cleanings are those items below ADDED to the course of a complete cleaning. Thus, on the day of the seasonal cleanings, the contractor will perform all specifications assigned to a complete cleaning PLUS those required in a seasonal cleaning.

The following services are to be provided during mid- April and mid-October of each year. Actual date must be scheduled and coordinated at least two (2) weeks in advance with the Project Operations Manager. There will be no complete cleanings the week prior to and preceding a seasonal cleaning.

All items below are to be performed every SEASONAL cleaning in addition to COMPLETE cleaning items.

a. The inside of interior light fixtures shall be cleaned of insects, habitat, dust and dirt.

b. Screens will be removed, washed, cleaned, and replaced. Outside window ledges and frames will be cleaned of dust and dirt.

c. All vinyl composition tile floors will be waxed and buffed.

d. Polish desk and wood surfaces with appropriate approved commercial polish.

e. All windows and door glass interiors/exterior, including interior/exterior frames will be cleaned using approved glass cleaner, removing dirt and streaks resulting in a polished glass surface. Polish stainless steel surfaces to a shine using an approved polish.

f. Table and chair frames will be dusted and cleaned to remove dust, cobwebs, dirt, etc.

g. Remove, clean and reinstall all vertical and horizontal blinds.

h. Shampoo carpets including runners and mats.

i. Carpet runners shall be lifted and the carpeted floors underneath vacuumed to remove accumulated dirt and debris.

2. D. FREQUENCY OF SERVICE:

(1) OPERATIONS PROJECT MANAGER’S OFFICE

a. COMPLETE – Tuesday and Friday, HOLIDAYS EXCLUDED, for a total of 104 cleanings.

b. SEASONAL - One cleaning sometime during each of the months of

April and October for a total of 2 cleanings. There will be no regular cleaning the week prior to and preceding a seasonal cleaning.

(2) DAM TENDER’S OFFICE

a. COMPLETE - Same as Operations Project Manager’s office.

b. SEASONAL - Same as Operations Project Manager's office.

(3) RANGER’S OFFICE

W912DR21Q0009

a. COMPLETE - Same as Operations Project Manager’s Office.

b. SEASONAL - Same as Operations Project Manager’s Office.

(4) CAMPGROUND ENTRANCE STATION

a. COMPLETE - Wednesday, HOLIDAYS INCLUDED for a total of 22 cleanings.

ARTICLE NO. 3 - CONTRACTOR CAPABILITY REQUIREMENTS

3. A. The contractor must furnish sufficient labor, equipment and supplies to perform all work required. Materials, equipment and supplies furnished by the contractor will be subject to the approval of the Operations Project Manager.

3. B. Unless otherwise directed all work is to be performed between the hours of 7:30 a.m. and 12:00 p.m.

3. C. The contractor will be subject to extensive visitor contact while performing duties. All contractor employees shall be clean and neat in appearance and wear appropriate clothing subject to the approval of the Operations Project Manager. Questions from visitors to contractor personnel regarding policy or management of the facilities shall be referred to Park personnel.

3. D. The Contractor and Employees shall not use or be under the influence of drugs or alcohol at any time while performing the obligations of this contract or giving the public the appearance of same. During an on duty status, the Contractor and contractor representatives must hold themselves to the standard of acceptable behavior expected of the public and to all rules and regulations governing Corps property and facilities. Unacceptable behavior, deemed so by the Project Operations Manager, that brings discredit to the Government or the contractor may be grounds for termination of the contract.

3. E. The Contractor or employees shall not carry or possess firearms or weapons in the park or maintain them in their vehicles or work areas while in a duty status.

3. F. All work shall be performed in an orderly and workmanlike manner and shall meet the approval of the Operations Project Manager. If services are found to be deficient in workmanship or otherwise unacceptable, the Government reserves the right to reject such services and require that the work be performed again at no additional cost to the Government.

3. G. Prospective quoters are encouraged to visit and inspect the actual locations of the facilities and to discuss the contract requirements with the Operations Project Manager prior to submitting a bid.

ARTICLE NO. 4 – SECURITY/ANTI-TERRORISM

4. A. Keys. The Government will provide a form that the Contractor must complete in order for employees to receive necessary keys to enter areas normally restricted from the general public.

These keys are to be used exclusively for completing the duties prescribed in this contract. Any use of Government keys for other than the performance of this contract is strictly prohibited. Such improprieties shall include recommending the termination of the employee(s). Employees are subject to rules and regulation of Title 36 CFR part 327. Any loss of keys will be reported to the Project Operations Manager within 24 hours. Loss of keys and/or failure to report the loss may result in the contractor accepting the burden of reestablishing the integrity of the Jennings Randolph Lake lock and key system.

4. B. Equipment and vehicles will be parked at locations designated by the Operations Project Manager. Trucks or other vehicles will not be driven or parked in unsafe positions or off designated roadways and parking areas. Drivers of all contractor vehicles will comply with all applicable local, state and federal laws and regulations.

4. C. Lost and Found. The contractor shall turn in to the Park Office or to a Park Ranger all items found in the Public Use Areas and Facilities.

4.D. Access and General Protection/Security Policy and Procedures. All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204- 9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

4. E. Suspicious Activity Reporting Training (e.g. iWATCH, CorpsWatch, or See Something, Say Something). The contractor and all associated sub-contractors shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training.

4. F. All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

4. G. Pre-screen candidates using E-Verify Program. The Contractor must pre-screen Candidates using the E-verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award.

4. H. The Contractor shall follow all manufacturers’ recommendations and label instructions when using cleaning agents and disinfectants.

4. I. Special care must be exercised to avoid damaging any facility and the contractor will repair or restore any damage to said facilities, buildings, signs, trees, shrubbery, etc., resulting from the contractor's failure to exercise reasonable care in the performance of the work. If the contractor fails or refuses to repair any such damage promptly, the Operations Project Manager may have the work performed by others and charge the cost thereof to the contractor. The contractor will exercise extreme care to protect all visitors from injury and their property from harm and/or damage. The contractor shall turn in to the Park Office or to Park personnel all items found in the public use areas and facilities.

4. J. Visitor safety is just as much a concern as any other feature of the work. The contractor will exercise extraordinary and extreme care to assure that his operations do not endanger the visiting public.

4. K. All wet floors and areas closed for cleaning shall have proper signs to alert Government employees and the public to the condition. Signs shall be professional in appearance and have the proper coloring and wording to denote such hazards. Signs will be approved by the COR prior to being used. COR must be immediately notified when facilities are out of order. Signage will be provided by COR to be hung in areas stating that a fixture.

Each day cleaning services are schedules; the Contractor shall report the following to the COR:

Malfunctioning or damaged fixtures (turn off water to that fixture).

Damaged toilet paper holders, broken windows, screens, mirrors, or any damage. If injury could result from the use of a damaged item, the Contractor shall remove the item from service and report such action immediately to the COR or Inspector.

Leaks in plumbing.

Damaged door latches.

Floor, sink, and shower drains and toilets which cannot be unplugged by a plunger or snake.

Damaged receptacles, can holders, tables, grills, signs, fountains, park benches, and all other items serviced.

4. L. The Contractor shall notify the COR immediately of any damage to Government and private property and/or injury to any person resulting from his/her operations. In the event that an accident or an injury should occur on Government lands, the Contractor shall immediately notify the appropriate local emergency service organization and the COR. The Contractor shall make a written report of each incident. These reports shall include, but not be limited to, date, location, nature of the injury or accident, authorities notified, and the action taken, if any. Sketches, drawings, and/or photographs will be utilized as needed, and all information shall be forwarded to the COR within one working day of the incident.

4. M. The Contractor will submit an Accident Prevention Plan to the COR prior to work start.

4. N. The Contractor shall comply with all applicable Occupational Safety and Health Act (OSHA) Standards, as well as the Corps of Engineers Safety Requirements EM 385-1-1, revised November 2003, as amended. (A copy of EM 385-1-1 is available from the project office.)

Material Safety Data Sheets (MSDS) will be available at the work site for Government furnished materials. All waste products and containers will be disposed of in accordance with the applicable MSDS.

4. O. The contractors are hired contract labor not directly in the employ of the Corps, but in essence they represent the Corps as an agency in general and the Jennings Randolph Lake project specifically. The visiting public rarely makes any distinction, however, and they usually assume a contractor is a Corps employee whether this is the case or not. For this reason, janitorial workers shall be required to conduct themselves in a manner that shall enhance the image of the Corps. Tact, diplomacy, courtesy, and a friendly and outgoing manner shall be required any time the attendants are dealing with the public. Personal cleanliness and appropriate attire shall be required of all contractors while on the project. While working the contractor shall be required to wear appropriate clothing. Examples of unsuitable attire include but are not limited to men going shirtless, tank tops, ladies in very short or very tight shorts or brief halter tops, smoke covered or any other departure from attire normally worn and generally accepted.

All Federal buildings are non-smoking areas.

ARTICLE NO. 5 – PRE-WORK MEETING

5.A The Contractor will attend a Pre-work meeting no later than ten (10) working days after the initial year of the award of the contract, and the third (3rd) or fourth (4th) week of January for each subsequent award year.

5. B During the pre-work meeting the Contractor shall provide a Quality Assurance Plan to include, but not limited to, the following:

1. Method that the Contractor will employ to complete and document successful completion of employee training in regards to cleaning, knowledge of the contract specifications and safety.

2. Communication method that will be utilized for contacting crews while performing their cleanings.

3. Proposed list of cleaning supplies to be used with chemical labels and SDS sheets.

4. Letter designating the on-site representative.

5. Accident Prevention Plan. Plans must be approved prior to start of work.

6. Current Certificate of Insurance.

ARTICLE NO. 6 - CONTRACT MANAGEMENT/QUALITY ASSURANCE/ON SITE

REPRESENTATIVE

6. A. The Contractor will designate an On-site Representative to perform the following quality assurance functions:

a. Track and document the day to day activities of the contract. Documentation of employees, times, areas and performed on each area must be recorded. The Government reserves the right to review these documents upon request.

b. Perform formal random inspections to insure that the contract specifications are being met by the cleaning crews.