Solicitation - W81K0426QA020 Professional Appearance.pdf

WOMEN-OWNED SMALL

BUSINESS (WOSB)

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NUMBER 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect 8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

SEE ADDENDUM

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

29. AWARD OF CONTRACT: REFERENCE OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

THE DEFENSE PRIORITIES

AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FREE ON

BOARD (FOB) DESTINATION

UNLESS BLOCK IS MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8(A)

ECONOMICALLY

DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30.

calls)

Continuation of Supplies or Services and Prices/Costs

Additional Information/Notes

Item Supplies/Service Quantity Unit Unit Price

Amount

0001 Product Service Description: BASE

PROTECTION PLAN SERVICES

Pricing Arrangement: Firm Fixed Price

1 Years

0002 Product Service Description: SMART

SENSE TRANSMITTERS

Pricing Arrangement: Firm Fixed Price

200 Each

0003 Initial system Installation Pricing Arrangement: Firm Fixed Price

1 Each

Option Line Item

Product Service Description: 1ST OPT

YR PROTECTION PLAN SERVICES

Pricing Arrangement: Firm Fixed Price

1 Years

Option Line Item

Product Service Description: 1ST OPT

YR SMART SENSE TRANSMITTERS

Pricing Arrangement: Firm Fixed Price

200 Each

Option Line Item

Product Service Description: 2ND

OPT YR PROTECTION PLAN

SERVICES

Pricing Arrangement: Firm Fixed Price

1 Years

Option Line Item

Product Service Description: 2ND

OPT YR SMART SENSE

TRANSMITTERS

Pricing Arrangement: Firm Fixed Price

200 Each

W81K0426QA020

Continuation of Description

PERFORMANCE WORK STATEMENT (PWS)

Infant Protection System and Maintenance Service Contract WOMACK ARMY MEDICAL

CENTER

FORT BRAGG, NC

Part I General Information

1.0 GENERAL: This is a non-personal services contract to provide Womack Army Medical Center (WAMC) infant protection and maintenance services on and to related equipment that are vital to the security system. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor personnel.

Womack Army Medical Center's (WAMC) primary mission is to provide the highest quality care, maximize the medical deploy ability of the forces, and sustain exceptional education and training programs. WAMC supports the Fort Bragg Army installation which is the largest military installation in the world by population and is home to nearly 10 percent of the Army's active component forces. WAMC provides comprehensive care to prevent disease, restore health and maximize readiness of the active force and their families.

To better serve the forces and families at Fort Bragg, WAMC must provide a safe area for infants, mothers, family, visitors, and staff. State of the art tracking and zoning software are necessary to provide easy and reliable interface options that can monitor and track the location of infants, mothers, and nursing staff. The system will allow for easy transfer of infants from Labor & Delivery to the Mother-Baby unit with additional capabilities of keeping infants safe on the entire third (3rd) floor to include NICU and WNCU. The system will provide additional security to nurses, ensuring a secure working environment without the necessity of door guards. Security will additionally be able to monitor the system to allow for rapid deployment of forces if an abduction event does occur. This contract will cover the maintenance of related equipment on the 3rd floor of WAMC. This contract allows for continual service of the system and allows the system to consistently receive updates and allow for quality control and future improvements.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and non-personal services necessary to perform infant protection maintenance services, as defined in this Performance Work Statement (PWS), except for those items specified as government furnished property and services. The Contractor shall perform in accordance with (IAW) the terms and conditions of the contract and consistently with the established standards in this PWS and contract.

1.1.1. This contract is for products, compatible configuring items, security related equipment, and includes non-personal servicing requiring a one (1) year limit warranty on all replacement parts, software, hardware, and work performed at WAMC per medical center protocol.

This contract shall provide 24-hour / 7 days a week user support; software maintenance updates; annual comprehensive inspection, performance validation and system re-certification;

zero cost repairs of parts, components, and equipment that are under warranty; and on-call maintenance service for routine and emergency repairs. Contractor may receive a call back at any point to service any component or related equipment that has malfunctioned or failed.

Call backs shall be done at no cost to the government.

This contract does not guarantee any discounted on-site repair labor hours or added equipment. This contract, however, allows the MEDCEN the right to request onsite service and purchase of equipment at a set rate once the request has been approved and considered within the scope of work.

Contractor shall note that any activity not directly authorized by the KO or what is granted in this contract is an unauthorized commitment.

This non-personal service and fixed purchased price contract may be awarded to any vendor with the qualifying features as follows:

a) Contractor must be within 125 geographical miles of the place of service as WAMC desires rapid response times for service no less than 2 hours.

b) Contractor is certified and able to service their equipment without voiding any warranties.

c) Contractors must maintain a standard set of security protocols that are in compliance with WAMC and Fort Bragg policy for operations security, information security, and physical security. Security protocols shall be provided to the MEDCEN for approval prior to the acceptance of the servicer. Contractors must be able to supply working equipment repair or replacement parts and technical service. Contractors should abide by all provisions in the contract as noted.

All work for this project will be performed at the WAMC campus and no other locations.

1.2. Background: WAMC has a mission to serve the family and soldiers of Fort Bragg and the 82nd Airborne division that makes Fort Bragg the largest Army installation on the east coast.

WAMC additionally serves all local military retirees and their Tricare recipients. It is the MEDCEN's mission to ensure the health and wellbeing of all those who come, use, or work within or on WAMC campus. WAMC is currently utilizing an infant protection system to protect infants and children from abductions and to monitor mother-baby interaction time. The system has been recently updated and WAMC desires to keep the system running efficiently.

1.3. Objectives: The basic service objective includes the following:

1.3.1. Provide 24-hour / 7 days a week telephonic customer service line to assist with all complaints and service requests

1.3.2. Provide access to all updates

1.3.3. Provide zero cost replacement of faulty parts that fall under warranty.

1.3.4. Provide on-call technician support where 24hr allowed response time for regular or routine service and 2 hour allowed response time for emergency service.

Routine service designates day-time hours (0800 to 1600 hours) where system failure / error is causing a mild - moderate disruption of service.

Emergency hours are designated after hours (1600 to 0800 hours) and / or when the failure / error is severely disrupting the system thus requiring rapid service.

The rate of Routine and Emergency services will be determined at the initial solicitation which will be submitted. Rates shall be locked at the proposed amount and not subject to change.

Contractors must take into consideration travel conditions and factor travel into the rate. Travel will not be billed separately.

1.3.5. Provide one (1) annual comprehensive inspection (validation and system recertification) at no additional cost.

1.3.6. Provide standard stock refurbishments at a locked in rate to continue to support the system.

A standard set of refurbishments of consumable goods consist of one hundred

(100) Infant transmitters supplied at least twice a year.

Stock refurbishment will be supplied at the start of the contract and thereafter when required.

Items will be delivered to the WAMC warehouse and invoice provided to the COR.

1.3.7. Provide technician notes whenever repairs or inspections are performed that notes the action of the repair and any preventative maintenance that the technician may see. Technician notes will be kept in a binder that shall be left at WAMC for monthly review by the COR to keep track of services and necessary repairs.

1.4. Scope: This non-personal, fixed price service contract shall allow any capable vendor / servicer who holds and maintains certifications in the system in order that work performed shall not void the software warranty, previous knowledge of WAMC and Fort Bragg, NC post, to perform maintenance and preventative service to and unto the infant protection system.

Covered (warranty) Equipment List:

1. Six (6) Client Computers

2. One (1) Client only license (for the use on customer-supplied computers)

3. Six (6) card readers (for door or computer)

4. Fifteen (15) exit controllers (TECs/DEEACs) - actual number keypads

5. One hundred (100) alarming band receivers (ABRs)

6. Six (6) staff alert panels (SAP)

7. Six (6) quick looks (high visibility or standard)

8. Thirty-three (33) Code Locks - Double door items count as 2

9. One (1) QR devices (pull cords, call sets, universal, smoke, PIR, dome light)

1.5. Period of Performance: The period of performance is from 01 April 2026 to 31 March 2029 (3 yrs).

1.6. General Information

1.6.1. Quality Control: Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1 Contractor Inspection Requirements).

Quality Control Program: The Government is committed to a highly interactive relationship between quality control by the Contractor and quality assurance by the government recipient of services. This relationship shall be achieved through an effective Prevention Based Quality Control Program dedicated to ensuring the best possible products and services to end users.

The Contractor shall provide their final written Quality Control Plan (QCP) no later than (NLT) ten (10) business days after contract award and within five (5) days of any proposed changed to the COR and/or KO

1.6.2. Inspection system. The Contractor's QCP shall demonstrate its prevention-based outlook by meeting the objectives as stated in the PWS throughout all areas of performance. The QCP shall be developed to specify the Contractor's responsibility for management and quality control actions to meet the terms of the contract. The QCP as a minimum shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection;

addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints.

The Contractor's QCP shall be incorporated into and become part of this contract after the plan has been accepted by the KO. Proposed changes made after KO acceptance shall be submitted in writing through the COR to the KO for review and acceptance prior to implementing any revision. The Contractor's QCP shall be maintained throughout the life of the contract and shall include the Contractor's procedures to routinely evaluate the effectiveness of the plan to ensure the Contractor is meeting the performance standards and requirements of the contract.

1.6.3. Inspection Files. The contractor shall document all inspections conducted, and the necessary corrective and preventive actions will be taken. Inspection Files will be logged in the provided ledger with other technician notes. Inspection Files must be flagged in a manner to differentiate from Technician notes.

1.6.4. Deficiency Identification, Prevention and Correction. The QCP shall include a method of identifying and preventing deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PWS, without dependence upon Government direction. The contractor shall identify and prevent defects in quality of products and services performed before the level becomes unacceptable and before they are provided to the Government.

Deficiencies will be logged with Technician Notes in the provided ledger. Deficiency repairs will be logged directly after the Deficiency identification.

1.6.5. The contractor shall keep records on-site of all inspections conducted by the Contractor and necessary corrective action taken. These documents shall be available for inspection by the Government during the term of the contract.

These records shall constitute the Technician notes and be kept in MEDCEN, provided to COR, and held in a provided ledger.

1.6.6. The QCP at a minimum shall address process control and continuous process improvement; procedures for scheduling, conducting and documentation of inspection;

discrepancy identification; procedures for root cause analysis; corrective and preventive action procedures to include procedures for addressing Government discovered non-conformances;

procedures for trend analysis; and procedures for collecting and addressing customer feedback /complaints. The QCP shall document process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions.

The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

In the development of and maintenance of the QCP, the contractor shall maintain at least a monthly contact with the COR whereby all performance standards can be reviewed. Any changes or delays need to be relayed to the COR and KO with a 3-5-day lead upon discovery of the delay. At least Annual formal meetings shall be held to ensure full understanding and to uphold the expectations of service. All security related updates will be addressed during this point in time.

1.6.7. The Contractor must ensure continual quality improvements by inspecting and informing in regard to areas that will require preventive maintenance. Contractor will sustain focus throughout the QCP and report monthly via a Process Improvements Tracker (PIT), undergoing initiatives to streamline processes, improve service and detail benefits to the Government.

1.6.8. Upon request from the COR, the Contractor shall provide all reports generated as a result of the Contractor's quality control efforts within 48 hrs. This shall include any summary information used to track quality control, including any charts/graphs.

1.7. Contractor Discrepancy Report (CDR): When the Contractor's performance is unsatisfactory, a CDR will be issued. The Contractor shall reply in writing within five (5) workdays from the date of receipt of the CDR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

1.8. Quality Assurance: The COR will evaluate the Contractor's performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the COR must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). When an observation indicates defective performance, the COR will require the Contractor or designated on-site representative to initial the observation to acknowledge the defective performance. The acknowledgement of the observation does not necessarily constitute Contractor concurrence with the observation, only that the Contractor has been made aware of the defective performance.

1.9. Property Management System: The Contractor shall establish a system to manage Government Furnished Equipment (GFE) in its possession to control, use, preserve, protect, repair and maintain. The Property Management System (PMS) must be adequate to satisfy the requirements of Property Management in accordance with (IAW) FAR clause 52.245-1 Government Property.

1.10. Other Property Management Requirements INSTALLATION ACCESS.

The Contractor shall fully comply with all vehicle inspections and verifications of identification at all Fort Bragg Access Control Points (ACPs). Contractors shall obtain appropriate passes to be permitted onto Fort Bragg. Fort Bragg Travel Passes may be obtained at the All-American Freeway Guardhouse after successfully passing a background check. All passes obtain shall be for a year duration unless otherwise stated. All vehicles which lack such a pass will not be allowed on post and thus turn around at the gate.

Failure to gain access onto post shall not be a legitimate reason to be late or deficient with any work. It is up to the Contractor to ensure that this pass is held and maintained during the course of the contract.

CONSERVATION OF UTILITIES.

The Contractor shall instruct employees in utilities conservation practices and be responsible for operating under conditions which preclude the waste of utilities as follows:

Lights shall be used only in areas where and when work is being performed.

1.10.1. SAFETY REQUIREMENTS.

The Contractor shall comply with OSHA and all pertinent provisions of the publication 29 CFR 1910 and EM 385-1-1 and all local, State and Federal safety laws, rules and regulations, including environmental. Any apparent conflict with the requirements of the contract and above shall be immediately brought to the attention of the Contracting Officer or his authorized representative for final resolution. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, rules and regulations.

Equipment Safety. Any equipment used in performance of this contract may be inspected by the COR at any time. If the equipment is at any time deemed unsafe or unserviceable by the COR, the Contractor shall remove equipment from the area immediately. The Government does not assume and hereby specifically disavows any duty to inspect the equipment to ensure safe operation. The Contractor or subcontractor(s) at any tier are always responsible for assuring equipment is used in a safe, responsible manner. The Contractor shall in all cases ensure any equipment used in the performance of this contract is in a safe and serviceable condition.

Personnel Safety. The Contractor shall provide safety barriers or tape to show work area. The Contractor shall immediately correct all safety deficiencies upon findings or notification of the deficiencies. Contractor shall notify the COR of the corrective action to be taken. The Contractor shall not leave equipment unattended while in use or unsecured while at the work site.

Accident Protection and Emergency Medical Treatment. All work crews, office personnel and the COR shall be provided with information pertaining to the Contractor's arrangement for emergency medical treatment. This information shall include the following:

Local Hospital: Cape Fear Valley Medical Center Phone No: 910-615-4000 Local Ambulance:

1.11. Recognized Federal Holidays. The Contractor is normally not required to perform services on recognized federal holidays. However, that requirement is subject to mission execution requirements. The recognized federal holidays include:

New Year's Day Labor Day Martin Luther King Jr.'s Birthday Columbus Day Washington's Day Veterans' Day

Memorial Day Thanksgiving Day

Juneteenth Day Christmas Day Independence Day

1.11.1. When a holiday occurs on a Saturday, Federal employees are normally granted the previous Friday as the holiday observance. When a holiday occurs on a Sunday, Federal employees are normally granted the following Monday as the holiday. The contractor shall work on the days the Government is scheduled to work.

1.11.2. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor will have the following options:

1.11.2.1. Reschedule the work so it is performed the following day unless the following day falls on a weekend.

1.11.2.2. Reschedule the work on any day that is mutually satisfactory.

1.11.3. Hours of Operation: The Contractor shall be responsible for providing services, between the hours of 07:30 AM to 04:30 PM; Monday through Friday, except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings or similar government directed facility closings. The Contractor shall always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential to successful performance under this contract. No overtime or compensatory time is authorized. Contractor personnel shall not exceed a 40-hour work week; flexible work schedule may be considered.

Any deviation from this time period will be coordinated with the COR and a minimum of 48 hours in advance.

1.11.3.1. Performance of work by Contractor personnel under the terms of this contract shall have minimal to no interference with regularly scheduled government operational activities.

1.11.4. Place of Performance: Contractor shall have routine access, if requested to provide service, to Government-controlled facilities. The work to be performed under this contract shall be accomplished at Womack Army Medical Center, Fort Bragg, NC. The areas within the MEDCEN of concentration shall be the third (3rd) and fourth (4th) floors that house inpatient wards for mothers, babies, and children.

1.12. Security Requirements.

Contractor personnel should have a set and standard security policy and must abide by all rules and regulations of Fort Bragg and the MEDCEN. Policy and a nondisclosure agreement shall be provided within 10 days of award and must maintain the level of security required for the duration of the contract. The security requirements are in accordance with the attached DD254.

Contractor personnel shall comply with all applicable security and safety regulations, guidance, and procedures, including local, referenced in this PWS and in effect at the work sites. All personnel must meet requirements IAW DODD 8570.

1.12.1.1. Originate the request through your Contractor Company Facility Security Officer (FSO) based on bona fide contractual occupational requirement. Individuals cannot apply for a personnel security clearance application on their own. The security clearance process begins when a company determines that an employee or candidate for employment requires a personnel security clearance to access classified information in order to perform the duties of his or her position. If the applicant has never held a personnel security clearance, or if their previous clearance was terminated more than 24 months ago, this is referred to as an initial clearance. The employee must complete an Electronic Questionnaire for Investigations Processing (e-QIP), signature pages and submit fingerprints electronically for all initial investigation requests.

Contractor personnel shall have a favorable National Agency Check (NACI) with inquiry in accordance with Security definition for personnel who occupy "ADP (Automated Data Processing) Sensitive" positions, as per AR 380-67, paragraph 3-601, "The Personnel Security Program" no later than 10 days after award of contract.

Personnel Security Clearances must be kept to an absolute minimum based on contractual needs; for more information, please visit http://www.dss.mil/psmo-i/indus_psmo-i_process_applicant.html.

1.13. Safety:

The contractor shall perform work in a safe manner as required by OSHA Safety and Health Requirements. Provide a verbal notification to the COR within 1 hour of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the COR within five calendar days of each occurrence.

1.14. Special Qualifications.

1.14.1 Organizational Conflict of Interest: The contractor shall not employ any person or perform a contract in a situation where the existence of conflicting roles may bias the contractor's judgment or prevent unfair competitive advantage in accordance with Organizational Conflict of Interest Rules in FAR 9.5.

1.14.1.1. Organizational Conflict of Interest:

Purpose. To aid in ensuring that:

The Contractor does not obtain an unfair competitive advantage by establishing the ground rules for a future competition.

The Contractor's objectivity and judgment are not biased because of its present or future interests (financial, contractual, organizational, or otherwise) which relate to work performed under this contract; and

The Contractor does not obtain an unfair competitive advantage by virtue of its access to non-public or proprietary information belonging to others.

Definitions.

The term "Contractor" herein used in section 1.6.16., Organizational Conflict of Interest, means:

(a) the organization (hereinafter referred to as "it" or "its") entering into this agreement with the Government; (b) all business organizations with which it may merge, join or affiliate now or in the future and in any manner whatsoever, or which hold or may obtain, by purchase or otherwise, direct or indirect control of it; (c) it's parent organization, if any and any of its present or future subsidiaries, associates, affiliates, or holding companies, and; (d) any organization or enterprise over which it has direct or indirect control now or in the future.

The term "proprietary information" for purposes of section 1.6.16., Organizational Conflict of Interest, means any information considered so valuable by its owners that it is held secret by them and their licensees. Information furnished voluntarily by the owner without limitations on its use, or which is available without restrictions from other sources, is not considered proprietary.

Organizational Conflicts of Interest Examples. The following examples illustrate situations in which organizational conflicts of interest may arise. These examples are not all inclusive.

Biased Ground Rules. This type of conflict may arise in situations where a company sets ground rules for a future competition. For example, when a Contractor develops requirements then competes to provide products or services to satisfy those requirements, thus obtaining a competitive advantage.

Impaired Objectivity. This type of conflict may exist where a contractor's obligations under a contract require objectivity, but another role of the Contractor casts doubt on its ability to be truly objective. An example of this type of conflict is where a contractor's work under one contract entails evaluating itself, its affiliates, or its competitors under a separate contract.

Unequal Access to Information. This type of conflict may arise when a Contractor has access to nonpublic or proprietary information as part of its performance under a contract that gives it an unfair advantage in a competition for a later contract.

General Constraints. The provisions of FAR Subpart 9.5, Organizational and Consultant Conflicts of Interest, concerning organizational conflicts of interest govern this contract.

Potential conflicts may exist in accordance with FAR 9.505-1, Providing Systems Engineering and Technical Direction, through 9.505-4, Obtaining Access to Proprietary Information. In this regard, the Contractor is responsible for identifying any actual or potential organizational conflicts of interest to the KO that arise as the result of performance under this contract. To avoid or mitigate a potential conflict related to performance under this contract, the KO will impose appropriate constraints such as the constraints discussed below. Since it is impossible to foresee all of the circumstances that might give rise to organizational conflicts of interest, the constraints discussed below are not all inclusive and the KO may impose constraints other than, or in addition to, the constraints listed below.

The Contractor agrees that if it provides, under a contract or task order or delivery order, systems engineering and technical guidance for systems and programs, but does not have overall contractual responsibility, it will not be allowed to be awarded a contract or task or delivery order to supply the system or any of its major components or be a subcontractor or consultant to a supplier of the system or any of its major components (FAR 9.505-1).

The Contractor agrees that if it prepares complete specifications for non-developmental items or assists in the preparation of work statements for a system or services under a contract or task order or delivery order, it will not be allowed to furnish these items, either as a prime Contractor, a subcontractor or as a consultant (FAR 9.505-2).

The Contractor agrees that it will neither evaluate nor advise the Government with regard to its own products or activities. The Contractor will objectively evaluate or advise the Government concerning products or activities of any prospective competitors (FAR 9.505-3).

The Contractor agrees that if it gains access to proprietary information of other companies, it will exercise diligent effort to protect such proprietary information from unauthorized use or disclosure (FAR 9.505-4). In addition, the Contractor agrees to protect the proprietary information of other organizations disclosed to the Contractor during performance of this contract with the same caution that a reasonably prudent Contractor would use to safeguard highly valuable property. The Contractor also agrees that if it gains access to the proprietary information of other companies it will enter into written agreements with the other companies to protect their information from unauthorized use or disclosure for as long as it remains proprietary and to refrain from using the information for any purpose other than that, for which it was furnished. The Contractor shall provide copies of such agreements to the KO.

If the Contractor, in the performance of this contract, obtains access to plans, policies, reports, studies, financial plans, data or other information of any nature which has not been released or otherwise made available to the public, the Contractor agrees that without prior written approval of the KO, it shall not: (a) use such information for any private purpose unless the information has been released or otherwise made available to the public, or (b) release such information unless release is otherwise authorized under the contract or such information has previously been released or otherwise made available to the public by the Government.

Non-Disclosure Agreements. The Contractor shall obtain from each employee who has access to proprietary information under this contract, a written agreement which shall in substance provide that such employee shall not, during his/her employment by the Contractor or thereafter, disclose to others or use for their benefit, proprietary information received in connection with the work under this contract. The Contractor will educate its employees regarding the restrictions imposed by FAR 9.505-4, so that they will not use or disclose proprietary information or data generated or acquired in the performance of this contract, except as provided herein.

Training. The Contractor shall effectively educate its employees, through formal training, company policy, information directives and procedures, in an awareness of the legal provisions of FAR Subpart 9.5 and its underlying policy and principles, so that each employee will know and understand the provisions of that Subpart and the absolute necessity of safeguarding information from anyone other than the Contractor's employees who have a need to know, and the U.S. Government.

Subcontracts. The Contractor agrees that it will include the provisions in paragraph 1.6., above and this paragraph in consulting agreements, teaming agreements, and subcontracts of all tiers, which involve access to information, or the performance of services described in paragraph 1.6., above. The use of section 1.6., in such agreements, shall be read by substituting the word "consultant" or "subcontractor" for the word "Contractor" whenever the latter appears.

Additional Constraints. If this contract provides for the issuance of task or delivery orders, such orders may impose additional requirements and/or restrictions relating to 1.6., to include the requirement for the Contractor and its subcontractors and employees to furnish the Government with written non-disclosure agreements or statements of no conflict of interest.

With regard to any proposal submitted by the Contractor, in response to a Request for Task or Delivery Order Proposal, by submitting its proposal the Contractor represents that it has disclosed to the KO prior to the issuance of the task or delivery order, all facts relevant to the existence or potential existence of organizational conflict of interest as that term is used in FAR Subpart 9.5.

Conflicts Involving Future Procurements. The award of this Security Service Contract, government tasking, or acquiescence in the Contractor's performance of services hereunder shall not constitute or be interpreted as a determination that the Contractor is eligible to participate in future procurements, developmental efforts, implementation efforts, or related activities. Only the KOs for such efforts, applying the rules, principles, and procedures of FAR Subpart 9.5, have the authority to determine whether a conflict exists, in connection with such procurements.

Representations and Disclosures. The Contractor represents that it has disclosed to the KO, prior to award of this contract, all facts relevant to the existence or potential existence of organizational conflict of interest as that term is used in FAR Subpart 9.5.

The Contractor represents that if it discovers an organizational conflict of interest or potential conflict of interest after award of this contract, a prompt and full disclosure shall be made in writing to the KO. This disclosure shall include a description of the action the Contractor has taken or proposes to take in order to avoid or mitigate such conflict.

Remedies and Waiver.

For breach of any of the above restrictions or for non-disclosure or misrepresentation of any relevant facts required to be disclosed concerning this contract, the Government may terminate this contract for default, disqualify the contractor for subsequent related contractual efforts, and pursue other remedies as may be permitted by law or this contract. If, the Contractor discovers and promptly reports an organizational conflict of interest (or the potential thereof) subsequent to contract award, the KO may terminate this contract or term of contract for convenience, if such termination is deemed to be in the best interest of the Government.

The parties recognize that this clause has potential effects, which will survive the performance of this contract, and that it is impossible to foresee each circumstance to which it might be applied in the future. Accordingly, the Contractor may at any time seek a waiver from the cognizant KO by submitting a full written description of the requested waiver and the reasons in support thereof (FAR 9.503).

1.14.2. GENERAL.

1.14.2.1. The Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current certifications as indicated in this PWS during the execution of this contract. Training as indicated below:

OPSEC Training: Per AR 530-1, Operations Security, new contract employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter.

Information assurance (IA)/information technology (IT) training: The Contractor employees working in IA/IT functions shall comply with DoD and Army training requirements in DoDD 8570.01, DoDD 8570.01-M and AR 25-2 within 180 days of employment and prior to access to government networks. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current Information Assurance Technician (IAT) Level I professional certification during the execution of this contract.

Information Assurance (IA). Contractor personnel requiring access to U.S. Government Information Systems to fulfill their duties shall possess the required favorable security investigation, security clearance, formal access approval, and need-to-know prior to being granted access to any Government computer or computer network.

IT-I Level of Security Access is required for Contractor personnel in IA Position working with infrastructure devices, IDSs (Intrusion Detection System), routers, System Administration or Network Administration, with privileged-level access to control, manage, or configure Information Assurance tools or devices, individual information systems, networks, and enclaves. At a minimum, such Contractor Personnel shall require a favorably completed NAC (National Agency Check), initiation of SSBI (Single Scope Background Investigation), completion of SF85P, SF86, and Supplemental Questionnaire.

IT-II Level of Security Access is required for Contractor personnel in IA positions requiring the work with operating systems administration of common applications or enclaves, or back-up operators, with limited privileged level access to control, manage, or configure information systems or devices. At a minimum, such contractor personnel shall require a favorable review of local personnel, base/military, medical and other security records as appropriate, initiation of a NACLC (National Agency Check with Law and Credit), and completion of the SF85P or SF86 and Supplemental Questionnaire.

IT-III Level of Security Access is required for Contractor personnel in positions as normal users, power user on individual systems for configuration with non-privileged level of access to information systems and devices. At a minimum, such contractor personnel shall require a favorable review of local personnel, base/military, medical and other security records as appropriate, initiation of a NAC, and completion of the SF85P and Supplemental Questionnaire.

HIPAA TRAINING. Contractor must maintain current training and be in compliance with HCCA Local Clause 5001 Non-Defense Health Agency (Non-DHA) health Insurance Portability and Accountability Act (HIPAA) Business Associate Agreement (BAA) (7July2014).

OPSEC SOP. For Contracts that Require an OPSEC Standing Operating Procedure/Plan. The contractor shall develop an OPSEC Standing Operating Procedure (SOP)/Plan within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer, per AR 530-1, Operations Security. This SOP/Plan will include the government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator. The contractor will ensure this individual becomes OPSEC Level II certified by AR 530-1.

OPSEC TRAINING. For Contracts that Require OPSEC Training. Per AR 530-1, Operations Security, new contractor employees must complete Level I OPSEC training within 30 calendar days of their reporting for duty. All contractor employees must complete annual OPSEC awareness training.

1.14.2.2. Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements.

They shall have a command of both the written and spoken English language to properly clearly and effectively communicate in person or via electronic devices (telephone or Email) with co-workers, customers, and the general public.

1.14.2.3. Contractor personnel performing work under this contract shall be U.S. citizens unless the provisions of Army Regulation 25-2, Information Assurance have been fully completed, and approval has been granted by the Government for the non-U.S. citizen to perform the required support.

1.14.3. Key Personnel: Key personnel shall not be added to or removed from the contract without express acknowledgement of the COR. Any changes to the working status of these key personnel shall be transmitted (in writing) to KO/COR within ten (10) workdays of the proposed change. If, for any reason, any of the key personnel becomes, or is expected to become, unavailable for work under this contract for a continuous period exceeding 30 workdays, the contractor shall promptly replace personnel who possess qualifications equal to or better than those of the original employee. The Contractor shall ensure all key personnel terminated or released from employment under this contract are replaced within ten (10) workdays of the termination.

1.14.3.1. The following are considered key personnel by the Government: The Contractor shall provide a Program Manager (PM) who shall be responsible for the performance of the work under this contract. The name of this person and an alternate PM (APM), who shall act for the Contractor when the PM is absent, shall be designated in writing to the KO at the post award conference. The PM or APM shall have full authority to act for the Contractor on all contract matters relating to daily operations of this contract. The PM or APM shall be available between the hours of 0730 AM to 4:30 PM (16:30 hours), Monday through Friday, except federal holidays or when the government facility is closed for administrative reasons.

1.14.3.2. Qualifications for all Key Personnel:

1.14.3.2.1. PROJECT MANAGER (PM).

The name of the PM, who shall act for the Contractor, shall be designated and provided in writing to the Contracting Officer at the time of award.

The Contractor shall notify the Contracting Officer in writing at least one week (5 business days) prior to any change to the PM. The PM shall be empowered with authority to make management decisions, which may arise in day-to-day operations without undue delay.

PM shall hold a certification as a project manager or have gained continuing education to the point where such qualification can be bestowed. The PM may be a representative of the contractor, a prime contractor designee, or an individual who has been hired with the express purpose of acting as a PM. If the PM is a designee or one hired, that individual must meet all qualifications and hold the certificate to be a project manager.

The PM or alternate shall be available for telephone consultation during normal duty hours 7:30 a.m. - 4:30 p.m. or shall be available within two

(2) hours to meet with the COR to discuss problem areas. Also, after normal duty hours the PM or designated alternate shall be available for telephone consultation or shall be available within two (2) hours to meet with COR for emergencies.

The Contractor shall furnish phone numbers for contract manager/alternate, for normal duty hours and after normal duty hours to the Contracting Officer.

The Project Manager and alternate(s) must be able to read, write, speak and understand English.

PM shall meet the minimal qualifications of obtaining the PM certification, degree is preferred but not required, and shall have at least 3 years of on-the-job experience as a PM. The APM shall meet or exceed the same qualifications as the PM.

1.14.3.2.2. EMPLOYEES.

The Government has the right to restrict employment under the contract of any contractor employee, or prospective contractor employee, who is identified as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.

The Contractor shall provide a roster of personnel expected to perform services under this contract to the Contracting Officer at the post award conference. This personnel roster shall include the employee's full name, badge number, licenses and certifications held, and position to be held.

The Contractor shall update this roster as required and provide the Contracting Officer with a copy of the updated roster within three (3) calendar days if personnel changes occur during the duration of the contract.

All Contractor employees who shall be providing service as a technician must be certified technicians with training certificates in the system to ensure that no warranty for items will be violated. Technicians should hold at least 1 year in their position and be familiar with the Womack Army Medical Center Campus.

All Contractor employees who shall be providing service to any software devices that is out of the skills set of the technician shall hold the certification of a software engineer and be certified with the system to perform maintenance on their products.

The contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest if applicable.

Contractors shall comply with all safety requirements, in accordance with Army Regulation (AR) 385-10, Occupational Safety Health Administration (OSHA) and Emergency Management (EM) 385-1-1.

1.14.4. Other Qualifications: None

1.14.5. Identification of Contractor Personnel.

All contractor personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of their public that they are government officials.

The Contractor shall provide each employee with a clearly readable picture identification badge.

The badge shall be made of durable material or plastic, and shall include, as a minimum, the employee's name and current/recent picture, badge number, and Contractor's name. Their badge must be worn at all times within the facility.

1.14.6. Contractor Personnel Appearance and Performance: It is essential that all Contractor personnel meet the highest standards of professionalism and personal integrity. The Contractor shall ensure their personnel do not perform work under the influence of alcohol, illegal prescribed drugs or any other incapacitating agents. Contractor personnel shall be neatly groomed and dressed in business casual attire market with the vendor logo and name tag to always present a professional appearance.

1.14.6.1. As referenced in 1.15.5. Contractor employees will maintain their people and display an ID badge provided to them by the MEDCEN thus identifying them as contracted employees.

This shall be maintained in a visible location with preference of one hooked on the collar of a collared shirt. Exception to this is only allowed for specific medical related purposes.

1.14.6.2. Conduct of Personnel: The Contracting Officer may require the Contractor to remove from the job site any employee working…