Solicitation.pdf

REQUEST FOR PROPOSAL COVER SHEET

SOLICITATION NUMBER: 1173-RFP-25-3

SOLICITATION TITLE: ARMED AND UNARMED SECURITY SERVICES

ISSUE DATE: June 27, 2025

PRE-PROPOSAL MEETING: July 07, 2025 10:00AM EST MANDATORY In person

1481 W 15th Street Riviera Beach, FL 33404

QUESTIONS DEADLINE: July 11, 2025 5:00 PM EST

PROPOSAL DUE DATE: July 28, 2025 3:00 PM EST

The City reserves the right to modify or alter the procurement schedule as needed.

PROCUREMENT DEPARTMENT

CONTACT PERSON

Alex Massari

EMAIL ADDRESS: amassari@rivierabeach.org

The City of Riviera Beach reserves the right to cancel this RFP at any time and for any reason before the City Council awards a contract.

Responses must be received electronically ONLY via BidNet (https://www.bidnetdirect.com/florida/cityofrivierabeach). Responses not received electronically by the deadline, will be rejected.

City of Riviera Beach, Florida

Procurement Department 1481 West 15th Street

Riviera Beach, FL 33404 Web: www.rivierabeach.org

Office: (561) 845-4180 Email: purchasing@rivierabeach.org mailto:amassari@rivierabeach.org http://www.rivierabeach.org/ mailto:purchasing@rivierabeach.org

TABLE OF CONTENTS

TABLE OF CONTENTS

I. PRE-PROPOSAL CONFERENCE/SITE INSPECTION

II. PROPOSAL OPENING

III. GENERAL INFORMATION

IV. SCOPE OF WORK

V. PROPOSAL REQUIREMENTS

VI. EVALUATION PROCESS

VII. SOLICITATION TERMS AND CONDITIONS

VIII. INSURANCE REQUIREMENTS

ADDITIONAL ATTACHMENTS AND REQUIRED FORMS:

ATTACHMENT “A” – Offeror’s Required Forms

1. Offeror’s Checklist

2. Addendum Acknowledgment

3. Authorized Signatories

4. Certification of Proposal

5. Cone of Silence Acknowledgement Form

6. Conflict of Interest Disclosure Form

7. Drug-Free Workplace Form

8. E-Verify Affirmation Statement

9. Human Trafficking Affidavit

10. Litigation Statement

11. Non-Discrimination Affidavit

12. Non-Collusion Affidavit of Prime Offeror

13. Public Access Form

14. Public Entity Crimes Affidavit

15. Required References

16. Scrutinized Companies Certification

17. Bid Bond

18. Performance Bond Acknowledgment

19. Payment Bond Acknowledgment

20. Certificate of Insurability Acknowledgment Form

ATTACHMENT “B” - PRICE PROPOSAL FORM

ATTACHMENT “C” – PROFESSIONAL SERVICES CONTRACT

ATTACHMENT “D” – LOCAL VENDOR PREFERENCE PROGRAM AND AFFIDAVIT

ATTACHMENT “E” – SBE PARTICIPATION SCHEDULE 1 AND 2

The 10 Most Critical Things to Keep in Mind When Responding to an RFP for the City of Riviera Beach

1. _______ Read the entire document. Note critical items such as: mandatory requirements; supplies/services required; submittal dates; funding amount and source; contract requirements (i.e., contract performance security, insurance requirements, performance and/or reporting requirements, etc.).

2. _______ Note the procurement contact’s name, address, phone numbers and e-mail address. This is the only person you are allowed to communicate with regarding the RFP and is an excellent source of information for any questions you may have.

3. _______ Attend the pre-bid, proposal conference if one is offered. These conferences provide an opportunity to ask clarifying questions, obtain a better understanding of the project, or to notify the City of any ambiguities, inconsistencies, or errors in the RFP.

4. _______ Take advantage of the “question and answer” period. Submit your questions online in BidNet by the advertised due date and view the answers given in the formal “addenda” issued for the RFP. All addenda issued for an RFP are available online in BidNet and will include all questions asked and answered concerning the RFP.

5. _______ Follow the format required in the RFP when preparing your response. Provide point-by-point responses to all sections in a clear and concise manner.

6. _______ Provide complete answers/descriptions. Read and answer all questions and requirements. Don’t assume the City or evaluation committee will know what your company’s capabilities are or what items/services you can provide, even if you have previously contracted with the City. The Proposals are evaluated based solely on the information and materials provided in your response.

7. _______ Check for RFP addenda. Before submitting your response, check online in BidNet for any addenda the

City has issued.

8. _______ Technical and Cost/Fee Proposals MUST be submitted separately.

9. _______ Review and read the RFP document again to make sure that you have addressed all requirements.

10. _______ Submit your response on time. Note all the dates and times listed in the RFP and be sure to submit all required items on time.

Late proposals responses are never accepted. Don’t wait until the last minute to upload electronically in BidNet.

This checklist is provided for assistance only and should NOT be submitted with Offeror’s Response.

I. PRE-PROPOSAL CONFERENCE/SITE INSPECTION

A mandatory pre-proposal conference will be held July 7, 2025 at 10:00AM., Eastern Time. Public Works & Administration 1481 West 15th Street Riviera Beach, FL. All proposers are required to attend. The City’s representatives(s) will be in attendance to discuss the scope of work and technical aspects of the Request for Proposal. Any perceived or apparent omission or discrepancy in the Proposal Documents and any questions may be presented, however, oral statements or instructions will not constitute an amendment to the Request for Proposal. Any questions or discrepancies in Proposal documents will only be addressed upon receipt of official written questions on the BidNet Direct Platform.

Immediately following the mandatory pre-proposal conference, a mandatory site inspection will be conducted of the following sites.

• City Hall – 600 West Blue Heron Blvd Riviera Beach, FL

• Public Library – 2129 North Congress Avenue Riviera Beach, FL

• Public Works & Administration – 1481 West 15th Street Riviera Beach, FL

• Utility Special District – 800 West Blue Heron Blvd Riviera Beach, FL

• Marina Event Center – 190 East 13th Street Riviera Beach, FL

II. PROPOSAL OPENING

All Request for Proposals solicited by the City will be opened electronically via BidNet at the date and time indicated in the solicitation. This meeting will be conducted virtually via Microsoft Teams and in-person at 1485 West 15th Street, Riviera Beach, Florida, 33404. Proposer’s may attend this meeting in real time on a computer, laptop, cell phone or any other device with Wi-Fi access. Get the app now and be ready when your first meeting starts.

Teams Meeting:

Meeting ID: 265 120 242 620 7

Passcode: 3up9Hh7e

Dial in by phone

+1 872-242-8933,,468059060# United States, Chicago

Phone Conference ID: 468 059 060#

III. GENERAL INFORMATION

A. HISTORY AND BACKGROUND

The City of Riviera Beach (“City”) is located along the Atlantic shores of southeast Florida in Palm Beach County. With a population of more than 38,000 residents, Riviera Beach is home to one of the most impressive beaches in the southeastern United States, boasting an average year-round temperature of 75 degrees.

Along the waterfront in Riviera Beach, residents and tourists enjoy the city’s shops, restaurants, and spectacular attractions. The waterfront marketplace draws in crowds of tourists headed for the cruise ships;

the Port of Palm Beach is located in Riviera Beach, and the Margaritaville at Sea cruise ship departs every other day. Riviera Beach is a growing harbor city located along the shores of the Atlantic Ocean in southeast Florida, USA.

The City’s municipal beach is one of the finest in the state. Our beautiful sandy beaches make Riviera Beach an appealing place for sporting events. Our community and visitors provide an interesting, varied mix of young people, families and retirees from just about anywhere.

B. PURPOSE

The City of Riviera Beach (City), has issued this Request for Proposal (RFP) to solicit competitive proposals from highly qualified, experienced, and licensed firm(s), to provide citywide security services, in accordance with the terms, conditions, and specification contained in this Request for Proposal (RFP). The Procurement Department is the SOLE point of contact concerning this RFP. The Procurement Department Contact is identified on the Cover Page of this RFP. All questions and communications concerning this solicitation and procurement process MUST be submitted in Bidnet by the deadline identified on the RFP cover page.

The RFP documents, including this solicitation, exhibits, attachments, addendums and the successful proposal, shall form the terms and conditions of the Agreement.

C. QUESTIONS

Prospective proposers are required to submit any questions related to this solicitation electronically through BidNet by the deadline specified within the solicitation documents. No other forms of submission will be accepted, and only those questions submitted via BidNet will be officially received and addressed. It is the sole responsibility of the proposer to adhere to this procedure for submitting inquiries.

Responses to all questions received within the designated solicitation period will be posted as an addendum on BidNet. Proposers are advised that failure to report any known or suspected issues, or failure to seek clarification or correction of any aspect of the solicitation, will be done at their own risk.

D. PRE-PROPOSAL CONFERENCE / SITE INSPECTION

A mandatory pre-proposal conference will be held July 7, 2025 at 10:00 A.M., Eastern Time. 1481 West 15th Street Riviera Beach, FL https://www.bidnetdirect.com/florida/cityofrivierabeach

All proposers are required to attend. The City’s representative(s) will be in attendance to discuss the scope of work and technical aspects of the Request for Proposal. Any perceived or apparent omission or discrepancy in the Proposal Documents and any questions may be presented, however, oral statements or instructions will not constitute an amendment to the Request for Proposal. Any questions or discrepancies in Proposal documents will only be addressed upon receipt of official written questions on the BidNet Direct Platform.

Immediately following the mandatory pre-proposal conference, a mandatory site inspection will be conducted of the following sites.

• City Hall – 600 West Blue Heron Blvd Riviera Beach, FL

• Public Library – 2129 North Congress Avenue Riviera Beach, FL

• Public Works & Administration – 1481 West 15th Street Riviera Beach, FL

• Utility Special District – 800 West Blue Heron Blvd Riviera Beach, FL

• Marina Event Center – 190 East 13th Street Riviera Beach, FL

E. PROPOSAL SUBMISSION:

Electronic Proposal responses shall be submitted via BidNet in response to this RFP, prior to the designated proposal due date and time indicated on the RFP Cover Page.

It will be the sole responsibility of the Proposer to become familiar with the scope of services, City’s requirements, and systems prior to submitting a proposal.

Late submittals and paper bid submittals will not be accepted or considered. BidNet Direct’s platform will not accept late submittals.

F. ADDENDUMS AND INTERPRETATIONS:

The City reserves the right to amend this solicitation prior to the due date. Any change(s) to this solicitation will be conveyed through the written addenda process. Only written addenda will be binding. If an addendum is issued, Proposer must follow the instructions and submit required information, forms, or acknowledge addendum, as instructed therein. It is the responsibility of all potential Proposers to monitor the solicitation for any changing information, prior to submitting their response.

No interpretations of the meaning of the plans, specifications, scope of work or other contract documents will be made orally to any Proposer. Proposers must request such interpretation in writing as instructed in the RFP solicitation package. To be considered, such request must be received by the Questions and Answers deadline as indicated on RFP Cover Page and on BidNet. Questions received after this time will NOT be answered.

G. REQUIRED LICENSING

In order to be deemed responsive and responsible to this solicitation, Proposer must be registered to do business in the State of Florida and possess all required State, Federal, and Local licenses and certifications required to perform the services requested herein.

THE CONTRACTOR MUST POSSESS BUSINESS LICENSES, APPLICABLE GENERAL OR SPECIALIZED LICENSES, AND CERTIFICATION(S) TO BE CONSIDERED RESPONSIVE AND RESPONSIBLE TO THIS SOLICITATION.

Failure to submit proof all required license(s) and certification(s) with proposal submittal will result in a non-responsive and responsible determination.

Required licenses and certifications will consist of the following, but is not limited to:

State: FL

• Business License

• Certificate of Good Standing

• Class “B” Security Firm License

• Class “BB” License if services will be provided by Proposer branch offices

• Class “M” or “MB” Manager License

• Class “D” License

• Class “G” License

H. SUBMITTAL GUIDELINES FOR BIDNET DIRECT

1. RFP Released This RFP is being conducted through BidNet, an online, electronic tool, which allows a supplier to register, log on, select answers and type text in response to questions, and upload any necessary documents. Each supplier interested in competing to win a contract award must complete and submit a response to this RFP using BidNet

2. RFP Review

Carefully review all information contained in the solicitation, including all documents available as attachments or available through links. Any difficulty accessing the solicitation or documents should be reported immediately to the Procurement Contact and/or the BidNet Help Desk.

3. Uploading Forms

When the proposer is ready to upload electronic files (completed forms or worksheets, product sheets, etc.), please follow the directions within the RFP to upload these documents in the proper location.

4. Reviewing the Response Prior to Submission

Each proposer is responsible for ensuring all questions have been answered appropriately and that all necessary documents have been uploaded where applicable.

5. Confirm that pricing/cost is NOT included in the technical proposal

6. Help Desk Support

For technical questions related to the use of BidNet Direct, suppliers have access to phone support at 800- 835-4603, Monday through Friday 8:00 AM to 8:00 PM EST excluding Holidays or closings in response to inclement weather. Suppliers can also email questions to: support@bidnet.com

NOTE: LATE SUBMITTIALS AND PAPER SUBMITTALS WILL NOT BE ACCEPTED. BIDNET DIRECT’S PLATFORM WILL

NOT ACCEPT LATE SUBMITTALS.

I. CONTRACT PERIOD:

mailto:support@bidnet.com

The selected proposer(s) will provide services for a one-year period. Four one-year renewal option(s) offered by the City, at the City’s sole discretion, may be included.

The City of Riviera Beach acknowledges the fluctuating nature of prices for items and services specified in this solicitation, for the renewal period(s). All requests for price adjustments must be submitted in writing to the Director of Procurement or designee, with substantial documentation, including but not limited to, applicable market indexes for product/service affected, Consumer Price Index (CPI) published by the US department of Labor, and any other documentation supporting the request for price adjustment. The requested price adjustment shall not exceed the published CPI rate. All price increase(s) and decrease(s) shall become effective only upon approval, in writing, by the Director of Procurement. Price increases shall not be retroactive. Moreover, if mutually agreed upon, the price adjustment(s) shall be valid for the next contract/renewal term period and are subject to audit as to the validity/accuracy at any time by County personnel.

J. CONE OF SILENCE:

Section 2-166 (Cone of Silence) of the City; Code of Ordinances, prohibits any communication, except written correspondence, regarding a particular request for proposal, request for qualification, bid, or any other competitive solicitation between any person’s representative seeking award from such competitive solicitation;

and any City Council person or legislative staff, or any City employee authorized to act on behalf of the Council to award a contract under this Bid.

The Cone of Silence shall be in effect as of the deadline to submit the proposal, bids or other response to this competitive solicitation and shall remain in effect and subject to the terms of this section for any person or person’s representative.

The provisions of this division shall not apply to oral communications at any public proceeding, including pre-bid conference, oral presentations before selection committees, and contract negotiations during any public meetings, presentations made to the Council and protest hearings. Further, the Cone of Silence shall not apply to contract negotiations between any employee and the intended awardees, any dispute resolution process following the filing of a protest between the person filing the protest and any employee, or any written correspondence at any time with any employee, Council member, or selection committee member, unless specifically prohibited by the applicable competitive solicitation process.

The cone of silence shall terminate at the time the Council, awards or approves a contract, rejects all bids or responses or otherwise takes action, which ends the solicitation process.

Any Contract entered into in violation of the cone of silence provisions in this section shall render the transaction voidable.

Penalties for violation of the Cone of Silence shall be applied per Section 2- 168 (Penalties) of the City; Code of Ordinances.

K. ACCEPTANCE OF PROPOSALS / MINOR IRREGULARITIES

The issuing entity reserves the right to accept or reject any and all proposals, in whole or in part, at is sole discretion. The issuance of this RFP in no way obligates the entity to award a contract or to pay any costs incurred in the preparation or submission of a proposal.

https://library.municode.com/fl/riviera_beach/codes/code_of_ordinances?nodeId=PTIICOOR_CH2AD_ARTIVOFEM_DIV1.5LORE_S2-166COSI https://library.municode.com/fl/riviera_beach/codes/code_of_ordinances?nodeId=PTIICOOR_CH2AD_ARTIVOFEM_DIV1.5LORE_S2-168PE

The entity reserves the right to waive informalities or technicalities in proposals when, in its judgment, such action is in the best interest of the organization.

The acceptance of a proposal does not constitute a contract or imply an obligation to enter into an agreement.

Final award is contingent upon successful negotiation of contract terms and approval by the appropriate governing authorities.

L. CHANGES AND ALTERATIONS

Proposer may change or withdraw a Proposal at any time prior to Proposal submission deadline; however, no oral modifications will be allowed. Modifications shall not be allowed following the Proposal deadline.

M. MATERIAL MODIFICATIONS / ALTERATIONS

Material modification and/or alterations to the verbiage or documents herein made by the Offeror’s is expressly prohibited and is not enforceable. Modifications and/or alterations may render the proposal submission void and bar the Offeror from consideration in connection with this solicitation.

N. TRANSACTION FEES

The City of Riviera Beach uses BidNet to distribute bids and proposals. There is no charge to register and participate in the solicitation process, nor will any fees be charged to the awarded Proposer.

O. BID BOND

Each bid must be accompanied by a bid bond of not less than five percent (5%) of the total bid amount. Bid bonds amounting to less than one hundred dollars need not be submitted. A Bid Bond signed by a surety company authorized to do business in the State of Florida is the only bond that is acceptable. The City reserves the right to hold the bid security until a contract is properly executed. If the successful Bidder is presented with a contract by the City and fails to execute and deliver such a contract within ten (10) days after receiving notice to do so, the City shall be entitled to enforce the bond. Retention of such amount shall not be construed as a penalty or forfeiture.

P. PERFORMANCE/PAYMENT BOND

The awarded supplier(s) shall be required to furnish a performance bond and payment bond to the City for the faithful performance on the contract in an amount equal to one hundred percent (100%) of the yearly contract price. The bond shall be issued by a Corporate Surety authorized to do business with the State of Florida. The performance bond must be submitted to the City within ten (10) calendar days of the date the contract is awarded, but in any event, prior to the beginning of any contract performance by the awarded supplier.

This contract is required to be bonded pursuant to Section 255.05, Florida Statutes. The Contractor will furnish a Performance and Payment Bond in the amount equal to 100% of the first-year contract value, whichever is greater, within ten (10) business days of a written Notice of Intent to Award by CITY.

All bonds must be underwritten by a surety company authorized to issue bonds in the State of Florida. The Contractor will deliver required bonds to the City no later than thirty (30) days prior to the start of work contemplated in this Contract.

If the Surety on any bond furnished by the Contractor is declared bankrupt, becomes insolvent, its right to do business is terminated in the State of Florida, or it ceases to meet the requirements of Section 255.05, Florida Statutes, the Contractor will within five (5) days thereafter substitute Surety, both of which will be acceptable to the City.

Once activated, the Performance and Payment Bonds will be in force for a period of not less than one (1) year from the date of original execution by the Bond Surety. The Bidder will provide an annually-renewed Bond. The Bidder will execute bonds and a surety company authorized to do business in the State of Florida with an A.M.

Best rating of “A“ (Excellent) or better, which bond will be conditioned upon the successful completion of all work, labor, services, materials to be provided and furnished, and the payment of all subcontractors, materials, and laborers.

If the value of the contracted work increases, the Bidder will be required to provide an updated Performance and Payment Bond in an amount equal to the new value. A letter from your bonding company that verifies you can comply with this requirement and the maximum amount of bonding capacity in which your firm can be bonded must be included with your proposal.

The City may order work to stop if conditions present an immediate danger to persons or property. The Contractor acknowledges that such stoppage will not shift responsibility for any loss or damages from the Contractor to the City.

IV. SCOPE OF WORK

A. PURPOSE:

The purpose of this solicitation is to obtain the services of qualified and licensed security guard personnel-both armed and unarmed-to provide professional, reliable, and responsive security services for various City-owned facilities, events and properties. The selected contractor(s) will be responsible for safeguarding personnel, the public and City assets by deterring criminal activity, enforcing safety protocols, monitoring access points, and responding to security incidents as needed.

These services are critical to maintaining a secure and welcoming environment across all designated locations and ensuring compliance with applicable local, state and federal regulations governing private security operations.

B. TRANSITION PLAN:

The awarded Contractor will be required to participate in a City-led joint Transition Team that may include the existing Contractor, incoming Contractor, and designated City staff. Meetings of the transition team will begin immediately after contract is executed. Services shall commence within thirty (30) days after execution of the contract.

C. CONTRACTOR LICENSING REQUIREMENT(s):

Proposers shall submit proof of required licenses with your response to be considered responsive and responsible to this solicitation as indicated below.

The Contractor must meet and comply with the Florida Department of Agriculture and Consumer Services Security Handbook: P- 00092_SecurityOfficerHandbook.pdf (freshfromflorida.com) during the term of this contract.

https://licensing.freshfromflorida.com/forms/P-00092_SecurityOfficerHandbook.pdf https://licensing.freshfromflorida.com/forms/P-00092_SecurityOfficerHandbook.pdf

1. The Contractor must have a Class “B” Security Firm License.

2. The Prime Contractor must provide proof of Class “BB” License from the Florida Department of Agriculture and Consumer Services, if services will be provided by one of its “Branch Offices”.

3. Contractor must have a regular business office located in the State of Florida.

Specific license requirements for security staff are identified on the Florida Department of Agriculture and Consumer Services.

D. SECURITY GUARD STAFF REQUIRED LICENSE(S) AND QUALIFICATIONS:

CONTRACTOR SHALL PROVIDE PROOF OF LICENSE(S) AND QUALIFICATIONS OF STAFF ASSIGNED TO PERFORM SECURITY GUARD SERVICES DURING THE TERM ON THIS CONTRACT. DOCUMENTATION SHALL BE PROVIDED

UPON EXECUTION OF THE CONTRACT.

The Contractor shall provide armed and unarmed security officers who are qualified, capable, equipped and trained, as required, to ensure a safe and secure environment at facilities of the City. The Contractor may be required to conduct COVID-19 related screenings, to include temperature readings, in addition to any other safety precautions directed by the City that are required by executive orders, recommended by public health agencies, or otherwise deemed to be in the best interest of the public.

Each security officer performing screening services where x-ray is used, shall be equipped with an individual personal dosimeter. Each dosimeter shall be evaluated at the end of each calendar month, or as otherwise approved by the State of Florida. A record of operator duty time and the results of the dosimeter evaluations shall be maintained by the Contractor throughout the duration of the contract, and shall be available to the City upon request. The Contract shall supply the dosimeter.

The Contractor shall be required to perform the services specified below in compliance with the requirements of this document, the Contract Agreement, the Post Orders for each location, and any and all local, state, and federal regulations, rules, laws, codes, and ordinances. The majority of the security officers assigned to this program will be in direct contact with the public on a continual basis. Contractors must assign staff that have been trained on appropriate interactions with the public and how to deal with issues that may arise.

All assigned Security Officers must be fully equipped, trained and qualified to patrol grounds, operate and monitor metal and weapon detection devices known as magnetometers; x-ray screening of personal effects, monitor cameras and alarm systems, perform scheduled security checks, interact with patrons and staff in City buildings and facilities, help maintain a safe and secure environment at any and all buildings/facilities as specified herein, and other duties related to the protection and security of property and persons. Each security officer must also be trained and certified in CPR/First Aid/ AED through a nationally recognized certification provider. The Contractor may also offer in-service training and career advancement training opportunities. Training will be provided at no additional cost to the City

Site Manager: Any person who directs the activities of licensed security officers at any firm or branch office must have a Class “M” or Class “MB” Manager License. A Class “D” licensee, who has been so licensed for a minimum of two (2) years may be designated as the manager, in which case the Class “M” or “MB” license is not required.

Assigned manager must be properly licenses, operate primarily from the location.

The Contractor’s dispatch facility shall be staffed by full-time employees of the Contractor at the location properly zoned for such activity. The City shall have the right to review and approve any of the contractor’s staff being assigned to work at any of the City designated locations. The Contractor shall notify the City in advance of assigned security personnel being sent to any of the City designated locations. The Contractor must provide a minimum of eight hours on-site training for security officers assigned to perform services under this contract. Training shall be at no cost to the City.

The Contractor shall be responsible for the appearance, conduct, and supervision of all personnel concerned with the operation of this security officer contract. All security officers will hold either a Class “D” or Class “G” State of Florida license and will be direct employees of the security agency.

Prior to assignment of any work, the Contractor shall ensure that all staff assigned under this contract meets all qualifications, and has all required licenses required to provide security guard services in accordance with State of Florida Department of Agriculture and Consumer Services Security Handbook. All assigned staff must be at least 21 years old, have a high school diploma or GED, have successfully completed 40 hours of State approved security officer training (and an additional 16 hours firearms training for Class “G” license holders).

Contractor shall provide current proof of criminal background check for all staff assigned to perform services under this contract. Assigned security officers will be physically fit (not assigned to “light duty”), have the ability to stand, walk and run if necessary, of stable mental and emotional health, present a professional appearance and attitude, be able to calmly handle emergencies, remain alert, be cooperative, respectful of and able to communicate with the public in the English language. In addition, all security officers shall have a minimum of two

(2) years security experience. Service as a reserve police or part-time security officer does not meet this criteria.

Staff must be a citizen or legal resident alien of the United States or have been granted authority to work in this country by the Department of Homeland Security, U.S. Citizenship and Immigration Services (USCIS). Services shall be performed in a manner that is not, or is minimally, disturbing, annoying, endangering, or offensive to the users of these facilities. Security services shall not unreasonably impede, interfere, or delay operations or activities at any City building/facility.

The Contractor shall coordinate and adjust performance of services to the needs and requirements of each City facility, which will be communicated through the Post Orders for each location. The City does not have any requirements or restrictions regarding the awarded Contractor retaining the officers staffed by the current contractor. Upon the request of the City, the Contractor shall provide copies of training certificates, training programs, and policy on handling complaints.

E. SERVICES WILL INCLUDE THE FOLLOWING BUT IS NOT LIMITED TO:

1. Open and lock all facilities daily at designated times

2. Operate metal detector and x-ray baggage scanner (when applicable)

3. Perform Covid-19 screening – operate temperature checker (when applicable)

4. If necessary, may be required to patrol interior and exterior facilities on foot or by motorized off-street carts or licensed motor vehicles.

5. Assisting with crowd and traffic control.

6. Monitoring/controlling access to facilities.

7. Checking visitor identification, maintaining visitor log, and issuing visitor passes.

8. Inspection and logging in vehicles prior to allowing entrance to restricted facilities.

9. Covering an assignment at a fixed area or patrolling an area facility for the purpose of detecting and preventing individuals or groups from committing acts that are injurious to others or to property.

10. Notify the City’s police department prior to intervening to terminate injurious acts and/or detaining individuals for further investigation.

11. Communicating effectively with the public and City personnel, and directing visitors to appropriate personnel and services within the facility.

12. Visually screening packages, backpacks, briefcases, bags and parcels being carried in and out of a facility.

13. Patrolling in accordance with routes and schedules established by the Public Works Director or designee.

14. Locking and unlocking gates and doors and turning lighting on and off at designated times required.

15. Checking a facility entry and exit points daily such as gates, doors, etc., at a frequency of no less than four

(4) times per day

16. Ensuring that only authorized personnel are permitted access to closed or restricted facilities or areas by detaining unidentified or unauthorized individuals.

17. Responding to reports of ill or injured patrons, visitors, or employees, rendering first aid if necessary, and notifying Public Works Director or designee and/or fire rescue if further assistance is required.

18. Responding to scene of locally activated fire, burglary or other alarms, other emergencies and taking action appropriate action as necessary and/or as prescribed in the post orders issued by the Public Works Director or designee.

19. Make an inquiry regarding questionable acts or behavior observed or reported on City premises and questioning witness and suspects to verify facts.

20. Report unsafe building conditions to Public Works Director or designee

21. Operating a motor vehicle where required.

22. Maintaining order and using good judgment and discretion in handling unruly or trespassing public.

23. Maintaining daily logs, writing daily reports consisting of incident reports, and non- employee injury reports.

24. Reporting to work on-time and remaining over on assigned duties until relieved as required.

25. Maintaining a professional attitude, demeanor and appearance while on duty.

26. Refraining from reading, engaging in lengthy conversations and/or utilizing personal electronic devices while on duty

F. ADDITIONS/DELETIONS OF POSTS AND/OR SERVICES:

Additional services may be requested or assigned by the Public Works Director or designee. The City shall provide written procedures for each facility. Security officers will be provided with radios for emergency communication with police dispatch and to receive any special instructions to carry out their daily assignments.

Contractor shall inform the City no less than 24 business hours prior to any temporary change in personnel and provide valid identification of any temporary security officer. If an emergency prevents the contractor from meeting the 24 business hours advance notice requirement, the Contractor must escort the temporary security officer to the City and provide his / her valid identification to the designated City staff.

In addition to the officers provided for the current services specified herein, the Contractor shall maintain a sufficient pool of properly trained, qualified, and capable armed and unarmed officers that can be assigned to any City building/facility, or City event, as needed, upon request from an authorized City representative. These requests may be made with twenty-four (24) hours or less notice to the Contractor.

The City reserves the right to select the level of security officers required, along with changes in Post Orders (i.e.

hours or coverage, etc.).

G. POST ORDERS:

The Contractor will be expected to provide well defined operational policies and procedures based on the State of Florida Division of Licensing requirements, the Contractor’s Policy and Procedure manual, and Post Orders, as provided by the City’s Public Works Department. It will be the Contractor’s responsibility having received notice of any changes to these policies and procedures or Post Orders to convey the same and provide training if necessary to the City assigned security officers.

Each post, location or position will have a specifically written set of Post Orders. Post Orders will detail the duties and responsibilities of that Post. All security officers must be fully trained in the duties of the Post to which they are assigned based on the Post Orders. At a minimum, the Contractor will provide each new employee 16 hours on the job training per Post.

H. APPEARANCE, UNIFORMS AND EQUIPMENT:

The appearance of all security officers provided by the Contractor to perform work under this contract shall be clean, neat, and professional at all times throughout the duration of the contract.

The Contractor shall furnish each officer with uniforms, as per the provisions of Section 493.6305, F.S. and approved by the City, which shall be worn at all times while performing services under this contract. Each uniform must prominently display the Contractor company name. At no time shall any officer be on duty without the required uniform, unless otherwise approved, in writing, by the City.

The Contractor will provide and maintain any personal transportation or motorized vehicle(s)that may be required by a Post. Each security officer performing services under this contract shall be required to carry, as part of his/her standard uniform, the following equipment: belt, pepper spray, flashlight, security license, company issued cellular device, etc. All equipment carried by officers for services under this contract shall be maintained in proper working order. No equipment shall be carried if it is in disrepair, malfunctioning, or is not properly working.

Security officer(s) shall utilize any electronic device the City may provide for communication.

The City shall provide access control and identification badges for all approved security officers. The City will perform maintenance, repair and replacement of all security scanning and x-ray equipment. The City will also provide access to circuit cameras, access door controls, alarms, office furniture or space required to perform the services herein.

I. SECURITY PERSONNEL VIOLATIONS AND FINES:

The Contractor shall be subject to fines for violations as outlined below:

Violation Fine Per 1 Sleeping on Duty $150.00 Occurrence 2 Failing to follow post orders/procedures $200.00 Occurrence 3 Failure to follow CAD Alert Procedure $350.00 Occurrence 4 Abandoning Post (out of AUTHORITY area unapproved) $500.00 Occurrence 5 Failing to complete a required report $200.00 Occurrence 6 Late for Duty $100.00 Occurrence 7 Improper License $500.00 Shift 8 Reassigning a guard previously suspended $600.00 Occurrence 9 Not properly equipped (ex. No gun) $500.00 Occurrence 10 Incomplete or improper background investigation $500.00 Officer 11 Untrained guard assigned to Post $500.00 Occurrence 12 Failure to provide payroll backup to support billing $150.00 Officer

13 Working more than 12 consecutive hours in a single 24-hour period $225.00 Occurrence 14 Failure to replace unsatisfactory security guard per 2.7A. $500.00 Shift 15 Failure to maintain a sufficient minimum of trained backup/reserve guards $600.00 Week 16 Failure to provide reserve/backup guard within 2 hours $1,000.00 Occurrence

The Contractor shall NOT pass along any assessment of damages for these infractions to its personnel or the City.

J. SERVICES LOCATIONS:

The current usage of security officer services at City facilities is detailed below.

CATEGORY CITY FACILITY &

LOCATION

DAYS OF

SERVICE

HOURS NUMBER/TYPE

OF OFFICERS

ESTIMATED

HOURS/YR

A

City Hall 600 West Blue Heron

Blvd Riviera Beach FL

Monday – Friday 7:30 a.m. – 4:30 p.m. 1 Armed 2,000

City Hall 600 West Blue Heron

Blvd Riviera Beach FL

Monday – Friday 9:00 a.m. – 6:00 p.m. 1 Armed 2,000

B

Public Library and YEP 2129 North Congress

Avenue Riviera Beach, FL Monday – Friday 8:00 a.m. –

8:00 p.m. 1 Unarmed 3,120

Public Library and YEP 2129 North Congress

Avenue Riviera Beach, FL Saturday 8:30 a.m. –

5:00 p.m. 1 Unarmed 416

C

Public Works & Administration

1481 West 15th Street Riviera Beach, FL

Monday – Friday 7:00 a.m. – 7:00 p.m. 1 Armed 3,120

D

Utility Special District 800 West Blue Heron

Blvd. Riviera Beach, FL Monday – Friday

7:00 a.m. – 3:00 p.m.

3:00 p.m. – 11:00 p.m.

11:00 p.m. – 7:00 a.m.

1 Armed 6,240

Utility Special District 800 West Blue Heron

Blvd. Riviera Beach, FL Monday - Friday 6:00 a.m. –

6:00 p.m. 1 Armed Roving 3,120

Utility Special District 800 West Blue Heron

Blvd. Riviera Beach, FL

Saturday – Sunday

12:00a.m. – 12:00 a.m. 2 Armed 2,496

E

Marina Event Center 190 East 13th Street

Riviera Beach, FL

Regular Council Meetings

5:00 p.m. – 10:30 p.m.

(unless

4 Armed (officers will arrive 1 hour prior to

Wednesdays 1st

& 3rd of each month.

Regular CRA

Meetings Wednesdays 2nd

& 4th of each month.

Planning &

Zoning Meetings Thursdays 2nd & 4th each month.

otherwise posted)

5:00 p.m. – 10:00 p.m.

(unless otherwise posted)

5:00 p.m. – 10:00 p.m.

(unless otherwise posted) scheduled meeting start time)

4 Armed (officers will arrive 1 hour prior to scheduled

2 Armed

(officers will arrive 1 hour prior to scheduled

Marina Event Center 190 East 13th Street

Riviera Beach, FL

Special Council or CRA Meeting T.B.D.

4 Armed (officers will arrive 1 hour prior to scheduled

F T.B.D.

Budget Meeting Approximately 6 per Year T.B.D.

4 Armed (officers will arrive 1 hour prior to scheduled meeting start time)

G T.B.D.

Workshops

Approximately 6 per year

T.B.D.

2 Armed (officers will arrive 1 hour prior to scheduled meeting start

The Contractor shall, at a minimum, provide a sufficient staff of armed and unarmed officers to fill the posts as stated herein. The posts, hours of coverage are subject to change as the needs of the City facilities change. Post Coverage shall be continuous for the hours specified for each location. No changes to the services provided to the City shall be made without express written approval of the authorized City representative.

The Contractor shall be responsible for providing sufficient staff coverage at each facility to allow officers to take necessary breaks for lunch, rest periods and/or personal needs. Unless specified above, or otherwise requested by City Administration, officers shall not report to any post on a weekend or City observed holiday. The list of City recognized holidays is provided below. Any change to this list will be provided to the Contractor, as needed.

K. CITY OBSERVED HOLIDAYS:

New Year’s Day --------------------------------------- January 1st Martin Luther King Jr. Day ------------------------- Third Monday in January President’s Day --------------------------------------- Third Monday in February Good Friday ------------------------------------------- Friday before Easter Memorial Day ----------------------------------------- Last Monday in May Juneteenth -------------------------------------------- June 19th

Independence Day----------------------------------- July 4th Labor Day ---------------------------------------------- First Monday in September Veteran’s Day ----------------------------------------- November 11th Thanksgiving ------------------------------------------ 4th Thursday in November & 4th Friday following Thanksgiving Day Christmas ---------------------------------------------- December 25th

L. HOURS/OVERTIME:

The City’s normal hours of operations are 8:00 am through 5:00 pm, Monday through Friday with the exception of certain departments and facilities (Fire and Police Department). The City does not offer any guarantee of posts, and hours. Post and hours are subject to changed based on the needs of the City.

The City may, at any time, add officers at City Facilities to, or remove officers at City Facilities from the list above.

No changes to the services provided to the City shall be made without express written approval of the Public Works Director or Designee. The City may require any of the provided Security Officers to work overtime, at any of the included buildings/facilities, at any time.

All officers must be available to work any overtime hours needed by the City as required, with little or no advance notice. Only hours worked above and beyond those stated herein may be billed at overtime rates. Any and all posts and hours added to the Contract after award shall be billed at straight time hours unless otherwise specified in the authorizing amendment.

Meal breaks are not billable time for all posts. There should be enough officers assigned to ensure that meal breaks are covered.

M. CONTRACTOR NOTIFICATION REQUIREMENTS:

In the event the Contracts’ employee assigned to provide security services to the City resigns or is discharged, the Contractor shall immediately notify the Public Works Director or designee, ensure return of security access control and/or identification badges and any radio equipment issued by the City.

N. SECURITY OFFICER REMOVAL:

The City may, at its sole discretion, at any time, for any reason require any officer to be removed from service under this contract. The Contractor shall be required to provide a replacement officer within eight (8) hours, upon notification from the City that a current officer is to be removed.

The City shall not be required to provide a written explanation of the removal of any officer, and shall not be required to submit the removal request to the Contractor in writing.

O. ADDITIONAL CONTRACTOR RESPONSIBILITES:

The wages paid to the Security Officers performing services under this Contract shall meet or exceed the minimum wage requirements. These minimum wages are not inclusive of any benefits or other statutory costs. The Contractor shall maintain a comprehensive personnel file on each and every security officer provided to perform services under the contract, no matter the length of time served. These files shall contain, at a minimum, any and all relevant licenses, certifications, and educational information, training, testing results, disciplinary actions, physical exam results, drug screen results, employment application, proof of citizenship status, equipment evaluations, driver’s license number and expiration, as applicable, contract changes, invoices, payments, correspondence and all other documentation related to the performance of services under this contract throughout the duration of the contract at a minimum.

All personnel files must be kept current and accurate by the Contractor throughout the duration of the contract, and beyond as required by the contract agreement terms and conditions and the regulations of the State of Florida. Any and all records pertaining to this contract shall be available to the City, at any time, upon request. If, at any time, the Contractor terminates the employment of any security officer performing work under this contract, the Contractor shall immediately notify the City, so that the City may remove the terminated individual from any applicable access systems. Failure of the Contractor to notify the City any termination of a security officer performing work under this Contract may result in termination of the contract, by the City.

The Contractor shall collect any and all badges, keys, codes, or other materials provided to the terminated individual, at the time of termination. These materials shall be returned to the City, immediately, by the Contractor. The Contractor shall be solely responsible for the safety of Contractor's employees and others relative to Contractor's work, work procedures and related activities. The Contractor shall provide competent workers and competent supervision. The Contractor shall take precautions necessary to protect person or property against injury or damage and be responsible for any such damage, or injury that occurs as a result of their fault or negligence.

It is the responsibility of the Contractor to ensure that any and all security officers hired to perform any work under this contract are qualified, capable, trained, and do not pose any kind of security threat to the users of any City building/facility. The Contractor shall supervise all work performed under this Agreement. However, the City reserves the right to inspect all work to determine that the quality is acceptable to the City. The Contractor shall be responsible for strictly complying with all applicable local, state, and federal regulations, including OSHA, concerning safety provisions for employees on this contract and for all on-site occupants and the public.

The Contractor shall be responsible for ensuring that all officers conduct themselves as required herein, at all times, throughout the duration of the contract.

P. DAMAGE REIMBURSEMENT:

The Contractor shall be solely responsible for and shall reimburse the City, any and all costs and/or expense of any kind or nature relating to the correction of any damage to any City property resulting from providing the requested services herein.

V. PROPOSAL REQUIREMENTS

A. PROPOSAL FORMAT

Each Proposer must submit a full and complete response to all the items stated in the Evaluation Criteria and must fully comply with all applicable requirements of this Solicitation. Proposers shall use and submit any applicable or required forms provided by the City and attach such to their proposal. Failure to use the forms may cause the proposal to be rejected and deemed non-responsive. Any misinterpretation or failure to comply with instructions may lead to a Proposer’s proposal being rejected. These directions and instructions have equal force and weight with the scope of work, specifications and strict compliance, which is required with all of these provisions.

Each Proposer is responsible for full and complete compliance with all laws, rules and regulations, which may be applicable.

Prices offered on the Price Proposal Form are all inclusive and shall constitute complete compensation. Failure on the part of the Proposer to completely and properly evaluate any factors of costs prior to submitted a response shall not form a basis for additional compensation.

Proposal response, containing all required documents, with authorized signatures, must be received by the due date indicated on RFP Cover Page. The Proposer’s complete submittal in PDF format must be uploaded into BidNet prior to the deadline.

B. PROPOSAL INSTRUCTIONS:

Electronic Proposal responses shall be submitted via BidNet in PDF searchable format, in response to this RFP, prior to the designated proposal due date and time indicated in the solicitation.

NOTE…