HC101320R0011 - RFP AMEND 0001 (2020-08-19).pdf

HC101320R0011

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to:

1) Provide answ ers to contractor questions (Q&A w orksheet attached to RFP Amendment).

2) Update FAR 52.212-1 Addendum to change Contracting Officer to Jennifer M. Jones.

3) Update FAR 52.212-2(a) Addendum (Evaluation) and PWS to incorporate revisions based on Government review of contractor questions.

4) Incorporate AUG 2020 editions of FAR 52.204-24 (Provision) & FAR 52.204-25 (Clause).

Proposal due date remains unchanged (10:00 AM Central Time 28 Aug 2020).

1. CONTRACT ID CODE PAGE OF PAGES

J 1 25

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 19-Aug-2020

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X HC101320R0011

X 9B. DATED (SEE ITEM 11)

07-Aug-2020

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

19-Aug-2020

CODE

DISA/DITCO-SCOTT

2300 EAST DRIVE

BLDG 3600

SCOTT AFB IL 62225-5406

HC1013 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION A - SOLICITATION/CONTRACT FORM

The following have been added by full text:

ADDENDUM TO 52.212-1 (REVISED)

Addendum to 52.212-1(b), INSTRUCTIONS TO OFFERORS—COMMERCIAL ITEMS (Jun

2020)

In addition to the standard text of FAR 52.212-1 (incorporated by reference), the following addendum provides instructions for proposal submission under Request for Proposal (RFP)

HC101320R0011.

(b)

(12) Other Instructions

(i) General Information

(A) Points of Contact: The contracting officer (KO) and contract specialist (CS) are the sole points of contact for this procurement. Address any questions or concerns you may have to the KO/CS. Written requests for clarification must be sent to the KO/CS at timothy.j.stewart2.civ@mail.mil and jennifer.m.jones265.civ@mail.mil.

(B) Discrepancies: If an offeror believes that the requirements in these instructions contain an error, omission, or are otherwise unsound, the offeror shall immediately notify the KO in writing with supporting rationale. The Government reserves the right to award this effort based on the initial proposal, as received, without discussion.

(C) Electronic Reference Documents: All referenced documents for this solicitation are available on the Federal Business Opportunities (FedBizOpps) website at https://beta.sam.gov/. Potential offerors are encouraged to subscribe for real-time e-mail notifications when information has been posted to the website for this solicitation.

(D) Communications: Exchanges of source selection information between

Government and offerors will be controlled by the KO and CS. Email will be used to transmit such information to the offeror and will include “Source Selection Information – See FAR 2.101

& 3.104” in the Subject line.

(E) Non-Government Advisors (NGAs): Non-Government personnel will be involved in the evaluation of the offeror’s proposal. The NGAs may have access to all aspects of the offeror’s proposal. By submission of its proposal, the offeror acknowledges the use of NGAs in proposal evaluation. The NGAs are from the following companies:

E3 Federal Solutions, LLC

8281 Greensboro Dr Ste 400

McLean, VA 22102

Disruptive Technology Associates, Ltd.

621 E. Goldenrod St.

Phoenix, AZ 85048

SupInf Technologies, LLC

11117 Potomac Oaks Dr.

Rockville, MD 20850

TriSept Corporation

15036 Conference Center Drive

Suite 500

Chantilly, VA 20151

Deloitte Consulting, LLP

1919 Lynn Street

Arlington, VA 22209

Classified Mailing Address:

P.O. Box12496, Arlington VA 22219

(ii) Offerors are requested to submit a written technical proposal and a price proposal in response to the attached Performance Work Statement (PWS) and Quality Assurance

Surveillance Plan (QASP). Information on submission of technical and price proposals is provided below. The proposal shall be clear, concise, and include sufficient detail for effective evaluation and for substantiating the validity of statements asserted in the proposal. The proposal should not simply rephrase or restate the Government's requirements but rather shall provide convincing rationale to address how the offeror intends to meet these requirements.

Offerors shall assume the Government has no prior knowledge of their facilities and capabilities and will base its evaluation on the information presented in the offeror's proposal. The offeror's proposal must include all data and information requested by the RFP and must be submitted in accordance with these instructions. The proposal should sufficiently address all of the requirements as stated in the PWS. Non-conformance with these instructions may result in removal of the proposal from further evaluation.

(iii) IAW Additional Instruction H1, “Organizational and Consultant Conflicts of

Interest (OCCI),"the offeror shall specifically identify in its proposal whether or not any potential or actual OCCI, as described in Federal Acquisition Regulation (FAR) Subpart 9.5, exists for this instant procurement. If the offeror believes that no OCCI exists, the OCCI response shall set forth sufficient details to support such a position. If the offeror believes that an actual or perceived OCCI does exist on the instant procurement, the offeror shall submit an

OCCI plan with the proposal, explaining in detail how the OCCI will be mitigated and/or avoided.

(iv) Page limitations, if applicable, are identified below and will be treated as maximums. A page is defined as each face of a sheet of paper containing information. When both sides of a sheet display printed material, it shall be counted as two pages. Page size shall be

8.5 x 11 inches. Page limitations are identified below under each evaluation factor and will be treated as maximums. If exceeded, excess pages will not be read or considered in evaluation of the proposal. The following items will not be considered when calculating page limits: cover page, table of contents, glossary, executive summary, generic resumes, past performances, OCCI mitigation plans, SCRM plans, GFP Attachment, Fixed Price Payment Plans, CIAQ, FAR/DFARS Provisions/Clauses attachment, and Section 508 compliance. In the event any evaluation notices are issued, page limitations may also be placed on those. Page limitations shall not be circumvented by including inserted text boxes/pop-ups or internet links to additional information; such inclusions are not acceptable and will not be considered part of a proposal.

The Government reserves the right not to consider for award any proposal that does not adhere to the administrative requirements of this RFP.

(v) Organization/Number of Copies/Page Limits. The offeror shall prepare the proposal as set forth in the Proposal Organization Table below. The titles and contents of the volumes shall be as defined in this table, all of which shall be within the required page limits and with the number of copies as specified. The contents of each proposal volume are described in the information to offerors paragraph as noted in the table below. To the greatest extent possible, each volume shall be written on a stand-alone basis so that its contents may be evaluated with a minimum of cross referencing to other volumes of the proposal. Information required for proposal evaluation which is not found in its designated volume will be assumed to have been omitted from the proposal. Cross-referencing within a proposal volume is permitted where its use would conserve space without impairing clarity. Each volume may contain a more detailed table of contents to delineate the subparagraphs within that volume. Tab indexing may be used to identify sections.

Additionally, each volume may contain a glossary of all abbreviations and acronyms used, and with an explanation for each. Glossaries do not count against the page limitations for their respective volumes.

Table 1 Proposal Organization

VOLUME 52.212-1

Paragraph

Number

VOLUME TITLE COPIES PAGE LIMIT

I (b)(12)(vii)(A) Executive Summary 1 electronic 1

II (b)(12)(vii)(B) Technical/Management 1 electronic 30

III (b)(12)(vii)(C) Price 1 electronic No page limit

IV (b)(12)(vii)(D) Contract Documentation 1 electronic No page limit

(vi) Electronic Offers. The offeror shall submit volumes I through IV in electronic format via email and must include “Source Selection Information – See FAR 2.101 & 3.104” in the Subject line. Each volume shall be a separate file. If files are compressed, the necessary decompression program must be included. Proposals shall be submitted to the KO/CS identified below:

Timothy Stewart (CS) – timothy.j.stewart2.civ@mail.mil

Lacey Arentsen (KO) – lacey.arentsen.civ@mail.mil

Jennifer Jones (KO) – jennifer.m.jones265.civ@mail.mil

(vii) Proposal Organization:

(A) Volume I - Executive Summary. In the executive summary volume, the offeror shall describe the significant attributes and theme of its proposal. It should be concise, to include addressing any significant risks, and highlighting any key or unique features, excluding price. Any summary material presented in the Executive Summary shall not be considered as meeting or exceeding the RFP’s requirements, including the technical subfactors. Include a master table of contents for the entire proposal.

(B) Volume II – Technical/Management. The technical/management volume should be specific and complete, and will be evaluated against the technical/management subfactors defined in FAR 52.212-2, Evaluation – Commercial Items. The technical portion of the proposal is to be submitted as a Microsoft (MS) Word 2007 or newer document, or as a PDF document. The page format shall have a 1 inch margin using no smaller than an 11 point Arial, Times New Roman, or Courier New font for all text to include any text contained in a table. The file size of each document shall not exceed 20MB. Using the instructions provided below, provide as specifically as possible the actual methodology you would use for accomplishing/satisfying the factors/subfactors.

In the Technical/Management volume, address your proposed approach to meeting or exceeding the minimum performance or capability requirements of each technical/management factor/subfactors, as well as any risks in your proposed approach in terms of technical/performance, price, and/or schedule. Address any technical/management risk by identifying those aspects of the proposal you consider to have the potential for disruption of schedule, poor performance, the need for increased Government oversight, and/or the likelihood of unsuccessful contract performance. Describe the impact of each identified risk in terms of its potential to interfere with or prevent the successful accomplishment of other contract requirements (e.g., PWS or specification requirements), whether or not those requirements are identified as subfactors. Propose a realistic "work-around" or risk mitigation for identified risks that will eliminate or reduce risk to an acceptable level. Identify any new risks introduced by such risk mitigation.

Volume II - Technical/Management shall be organized as follows:

-Table of Contents mailto:timothy.j.stewart2.civ@mail.mil mailto:lacey.arentsen.civ@mail.mil

-List of Table and Drawings (if applicable)

-Glossary (if applicable)

-Subfactor One

-Subfactor Two

-Subfactor Three

-Subfactor Four

-Subfactor Five

-All other aspects of the PWS

(C) Volume III – Price. You shall submit pricing, using the attached CLIN

Pricing Worksheet, for the base period and all option periods, including option pricing for an additional 6-month period that may be authorized IAW FAR 52.217-8. See FAR 52.217-8, which authorizes the Government to require continued performance of any services within the limits and at the rates specified in the contract. The CLIN Pricing Worksheet includes a separate line item for the additional 6-month period IAW FAR 52.217-8. These prices shall be identical to the proposed pricing in the 6 months prior to expiration of the final option period. The price proposal spreadsheet shall be submitted in MS Excel 2007 format or newer. All formulas shall remain present in the spreadsheet for verification. The file size of each document shall not exceed 20MB. Information beyond that required by this instruction shall not be submitted. All information relating to the proposed price, including all required supporting documentation must be included in the section of the proposal designated as the Price Volume. The Offeror shall propose a fixed price payment plan commensurate with the value of the deliverables and/or significant milestones in the PWS for this requirement. A firm fixed price payment plan with the total dollar amount divided into equal monthly payments will not be accepted unless the offeror provides justification for this plan that the Government subsequently deems adequate. Under no circumstances shall the information and documentation from the Price Volume be included elsewhere in the proposal other than Volume II, Price Volume and Volume IV, Contract

Documentation, which includes CLIN pricing.

Copy of

SBS0021_CLIN_20200611.xlsx

Price submissions should be sufficiently detailed to demonstrate their reasonableness. Offerors shall ensure price proposals include detailed information regarding the resources required to accomplish the task (e.g., supplier charges, equipment/material quotes, labor categories, labor hours, number of employees for each labor category, rates, etc.). Data other than certified cost or pricing data may be required to support the price reasonableness of your proposal in accordance with FAR 15.403.

Volume III – Price shall be organized as follows:

-Attachment 001, CLIN Pricing Worksheet

-Price Narrative - to include cost or pricing information, supporting data, estimating methodology.

(D) Volume IV - Contract Documentation. The purpose of this volume is to provide information to the Government for preparing the contract document and supporting file.

1. You must complete blocks 30 a, b, and c of the SF Form 1449 and return this form with your proposal. Signature by the offeror on the SF1449 constitutes an offer, which the Government may accept.

2. You must provide completed pricing information in the CLIN Pricing

Worksheet.

3. You must provide FAR 52.212-3 Alt I (completed representations, certifications, acknowledgments and statements).

4. OCCI Mitigation Plan or a statement that OCCI does not exist.

5. You must provide a completed Commercial Satellite Communications

(COMSATCOM) Information Assurance Questionnaire (CIAQ) worksheet (template attached to

RFP).

6. Authorized Offeror Personnel. Provide the name, title, and telephone number of the company/division point of contact regarding decisions made with respect to your proposal and who can obligate your company contractually. Also, identify those individuals authorized to negotiate with the Government. Contractor Point of Contract information will be used to populate DISA Additional Instruction G1, Point of Contact.

7. Company/Division Address, Identifying Codes, and Applicable

Designations. Provide company/division's street address, county and facility code; CAGE code;

DUNS code; TIN; size of business (large or small); and labor surplus area designation. This same information must be provided if the work for this contract will be performed at any other locations. List all locations where work is to be performed and indicate whether such facility is a division, affiliate, or subcontractor, and the percentage of work to be performed at each location.

ADDENDUM TO 52.212-2(A) (REV)

FAR 52.212-2(a), Evaluation-Commercial Items is tailored as follows:

a. The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

Factor 1: Technical/Management Approach: The Technical/Management portion of the proposal must be limited to 30 pages. The following Technical/Management Approach

Subfactors are listed in descending order of importance.

(a) Subfactor 1 – Required Capacity [Performance Work Statement (PWS) 6.2.3.1] -

The Government will evaluate the extent to which the offeror’s technical solution meets or exceeds the requirements outlined below and in PWS 6.2.3.1. The contractor shall demonstrate the ability to provide the required capacity to support a minimum of 3 Mbps downlink and 512 Kbps uplink and VOIP services to support offshore and beyond line of sight (BLOS) within the specified coverage area. The Government may place preference and may assign a strength to offerors that exceed the minimum Committed Information Rate (CIR) of 3

Mbps/512 Kbps required throughput outlined in PWS 6.2.3.1.

(b) Subfactor 2 – New Equipment Solution [PWS 6.2.2.1] - The Government will evaluate the extent to which the offeror’s technical solution meets or exceeds the requirements outlined below and in the PWS 6.2.2.1. The contractor shall propose a solution of new equipment. The new terminal must be ruggedized to handle marine environments and cannot exceed a weight of 80 pounds and a diameter of

36 inches, as well as the additional requirements listed in PWS 6.2.2.1. The

Government may place preference and may assign strengths to offeror solutions that fall under the listed constraints, provides the smallest equipment footprint (e.g. antenna size, require rack space, cabling) with simpler installations, or earlier service start dates. Analysis of simplicity of installation will consider the Government effort required to mount and/or fabricate needed mounting hardware.

(c) Subfactor 3 – Required Space Segment Coverage [PWS 6.2.1]

Acceptable/Unacceptable

In order for this subfactor to be rated acceptable, the contractor’s proposed technical solution shall demonstrate the ability to provide space segment coverage to include inland watersheds of the Atlantic Ocean out to 100 nautical miles off the

East coast of the continental United States (CONUS).

(d) Subfactor 4 – Required Space Segment Availability [PWS 6.2.3.2]

In order for this subfactor to be rated acceptable, the contractor’s proposed technical solution shall demonstrate the ability to meet a link availability of 99.5 percent for satellite links and shall acknowledge that the blockage at the rear of the ship is known and operationally acceptable.

(e) Subfactor 5 – Information Assurance (IA) [PWS 6.6] –

In order for this subfactor to be rated acceptable, details of the contractor solution

IA security posture shall be documented in the Defense Information Systems

Agency (DISA)-provided COMSATCOM IA Questionnaire (CIAQ) and found to be acceptable under each element of the Government provided template (RFP

Attachment: CIAQ (Rows 23 thru 87)). The CIAQ must be submitted in its original locked Microsoft Excel format with the technical quotation. Failure to submit in the original format shall result in an unacceptable rating. A single CIAQ must document all applicable system segments (corporate systems not involved in service operations need not be reported upon). The contractor should ensure each response to a control addresses all aspects listed in the control description. NSA

Cryptography is acceptable. As a minimum, Cryptography generally commensurate with commercial best practices is also acceptable if the Government determines that normal or special contractor emphasis and normal or close Government monitoring will likely be able to overcome any schedule, cost/price, and/or performance issues.

Factor 2: Price: The Offeror’s firm-fixed price proposal will be evaluated for award purposes based upon the total evaluated price which consists of the offeror’s proposed prices for the base period, all option periods, including option pricing for an additional 6-month period that may be authorized IAW FAR 52.217-8. Evaluation of the options shall not obligate the

Government to exercise such options. The offeror’s price proposal will be evaluated, using one or more of the techniques defined in FAR 15.404, in order to determine if it is reasonable and complete. Normally, price reasonableness is established through cost and price analysis techniques as described in FAR 15.404. For a price to be complete, all solicitation requirements must be priced, figures correctly calculated and prices presented in in a clear and useful format.

The Government reserves the right, but is not obligated, to conduct a realism analysis.

(1) Relative Importance of Factors: The Technical/Management Approach Factor is equal in importance to the Price Factor. Government currently has funds available in the amount of: $50,000.00/year.

(2) Ratings: Technical/Management subfactors 1 & 2 will each receive one of the ratings described in Table 1. Technical/Management subfactors 3, 4, and 5 will each receive an

Acceptable or Unacceptable rating as described in Table 1. The subfactor ratings will not be rolled up into an overall color rating for the Technical/Management factor.

The Combined Technical/Management and Risk Rating provides an assessment of the offeror’s proposed solution for satisfying the Government’s requirements and includes consideration of risk in conjunction with the strengths, weaknesses, and deficiencies in determining technical ratings. Combined Technical/Management and Risk evaluations shall utilize the combined technical/risk ratings listed in Table 1. Table 2 provides definitions relating to the technical evaluation rating process.

Table 1. Combined Technical/Management and Risk Ratings Color Rating Description

BLUE Outstanding Proposal meets requirements and indicates an exceptional approach and understanding of the requirements. Strengths far outweigh any weaknesses. Risk of unsuccessful performance is very low.

PURPLE Good Proposal meets requirements and indicates a thorough approach and understanding of the requirements. Proposal contains strengths which outweigh any weaknesses. Risk of unsuccessful performance is low.

GREEN Acceptable Proposal meets requirements and indicates an adequate approach and understanding of the requirements. Strengths and weaknesses are offsetting or will have little or no impact on contract performance. Risk of unsuccessful performance is no worse than moderate.

YELLOW Marginal Proposal does not clearly meet requirements and has not demonstrated an adequate approach and understanding of the requirements. The proposal has one or more weaknesses which are not offset by strengths.

Risk of unsuccessful performance is high.

RED Unacceptable Proposal does not meet requirements and contains one or more deficiencies. Proposal is unawardable.

Table 2. Definitions Relating to the Technical Evaluation Rating Process

Deficiency is a material failure of a proposal to meet a Government requirement or a combination of significant weaknesses in a proposal that increases the risk of unsuccessful contract performance to an unacceptable level.

Risk, as it pertains to source selection, is the potential for unsuccessful contract performance. The consideration of risk assesses the degree to which an offeror’s proposed approach to achieving the technical factor or subfactor may involve risk of disruption of schedule, increased cost or degradation of performance, the need for increased

Government oversight, and the likelihood of unsuccessful contract performance.

Significant Weakness in the proposal is a flaw that appreciably increases the risk of unsuccessful contract performance.

Strength is an aspect of an offeror's proposal that has merit or exceeds specified performance or capability requirements in a way that will be advantageous to the Government during contract performance.

Uncertainty is any aspect of a non-cost/price factor proposal for which the intent of the offeror is unclear (e.g., there is more than one way to interpret the proposal or inconsistencies in the proposal indicating there may have been an error, omission, or mistake).

(3) Discussions: The Government intends to evaluate proposals and award a contract without exchanges. However, the Government reserves the right to conduct exchanges or seek clarifications if the KO determines they are necessary. If exchanges are required, the number of proposals being competitively considered may be narrowed to all of the most highly rated proposals. The Government further reserves the right to reduce the number of proposals being competitively considered to the greatest number that will permit efficient competition among the most highly rated proposals. The Government reserves the right, but is not obligated, to remove from further consideration any proposal that is rated unacceptable for Technical/Management subfactors 3, 4, and/or 5. If an offeror’s proposal is removed from further consideration for award, written notice of the removal will be provided to the offeror. In the event issues pertaining to the solicitation cannot be resolved to the KO's satisfaction, the Government reserves the right to withdraw and cancel the solicitation. In such event, offerors will be notified in writing.

(End of provision revisions)

The following have been deleted:

ADDENDUM TO 52.212-1

ADDENDUM TO 52.212-2(A)

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

PWS (REVISED AUG 19 2020)

COMMERCIAL SATELLITE COMMUNICATIONS (COMSATCOM)

PERFORMANCE WORK STATEMENT (PWS)

Satellite Business Solutions (SBS)

SBS0021/ Stiletto Maritime Services

As of August 19, 2020

Contract Number: To be completed at time of award

Contractor Name To be completed at time of award

Tracking Number: 822000027

Follow-on to Previous Contract and

Task Order Number:

N/A

1. Contracting Officer’s Representative (COR).

a. Primary COR.

Name:

Organization:

Department of Defense Activity

Address Code (DODAAC):

(refer to the DODAAC web site at https://dodaac.wpafb.af.mil for additional information)

Address: ( physical mailing address)

Phone Number:

Fax Number:

E-Mail Address:

b. Alternate COR.

Name:

Organization:

DODAAC: (refer to the DODAAC web site at https://dodaac.wpafb.af.mil for additional information)

Address: ( physical mailing address)

Phone Number:

Fax Number:

E-Mail Address:

2. Contract or Task Order Title.

SBS0021 – Stiletto Maritime Service

3. Background.

The Naval Surface Warfare Center Carderock Division - Combatant Craft Department (NSWCCD) conducts waterfront operations in support of engineering, test and evaluation on demonstration and in-service (fielded) watercraft from a facility at Naval Station Norfolk. Many craft require low acoustic, radar, and visual signatures.

https://dodaac.wpafb.af.mil/ https://dodaac.wpafb.af.mil/

These factors, coupled with greater use of commercial-off-the-shelf (COTS) hardware and software, demand thorough testing and evaluation, and require full spectrum engineering support throughout the full life-cycle.

4. Objectives.

The NSWCCD requires a managed service plan consisting of a 3 Megabits per second (Mbps) downlink and 512 kilobits per second (kbps) uplink and Voice-Over Internet Protocol (VOIP) services via access to commercial internet (no NIPR/ SIPR) to support off-shore operations. NSWCCD requires offshore and beyond line of site

(BLOS) service to their watercraft for support of engineering, test, evaluation, and demonstrations.

5. Scope.

The contractor shall provide equipment and managed network services to support on-demand satellite communications services via post-paid subscription plans, wherein the contractor submits monthly invoices based on usage and subscription fees only.

6. Performance Requirements.

6.1 Task 1 – General Service and Capability Requirements.

6.1.1 Subtask 1.1 – Net Ready (Interoperability).

The contractor shall provide net ready, interoperable services.

6.1.2 Subtask 1.2 – Network Monitoring (NetOps) and Near Real Time Usage Reporting.

The contractor shall be capable of collecting and delivering the near real-time usage, monitoring, fault/incident/outage reporting, and information access to ensure effective and efficient operations, performance, and availability consistent with commercial best practice. Near real-time usage refers to the timeliness of data or information, which has been delayed, only by the time required for electronic communication and automatic data processing. There shall be no significant delays. The contractor’s NetOps monitoring capability should address the following metrics at a minimum: Usage Reporting and Fault Reporting.

Deliverables:

PWS

Task#

Deliverable Title Format Due Date Frequency and Remarks

6.1.2 Near Real- Time

Usage Report

Microsoft Excel format Continuous Near

Real Time Update

Access to users airtime usage data

All deliverables shall be delivered electronically to the COR and RSSC-West (rsscwest.commercial@us.af.mil), unless otherwise specified in the table above, and encrypted in accordance with subparagraph 11.3.

6.2 Task 2 – Technical Performance Requirements.

6.2.1 Subtask 2.1 – Required Space Segment Coverage.

Space segment coverage must include inland watersheds of the Atlantic Ocean out to 100 nautical miles off the East coast of the continental United States (CONUS).

6.2.2 Subtask 2.2 – Satellite Equipment.

The contractor shall provide CLINs to allow ordering and installation of a new terminal and components to satisfy the service requirement outlined in Subtask 2.3.

6.2.2.1 Subtask 2.2.1 – New Equipment Solution

The contractor shall propose a solution of new equipment. The new terminal must be ruggedized to handle marine environments and cannot exceed a weight of 80 pounds and a diameter of 36 inches. The compatible and ancillary equipment suite to the antenna must fit within 6-8 Rack Units or 10.5 – 14 inches of rack space and utilize an approximate cable run of 60 feet. The compatible and ancillary equipment suite to the antenna shall be compatible with either 12/24 Volts nominal Direct Current (DC). If unable to meet DC requirements, the proposed system shall at least support 120 Volts Alternating Current at 60 Hz.

mailto:rsscwest.commercial@us.af.mil

The contractor shall supply a proposed equipment list and associated mounting installation instructions, including equipment installation documentation, such as drawings of cabling/wiring and mounting, manuals, required connectors, etc. to support the installation of new equipment. The contractor shall supply an expected service start date based on a 30-day installation period beginning after the receipt of equipment. All equipment and associated installations shall be subject for review by NSWCCD’s engineering team to ensure the terminal and its ancillary equipment fits within the Stiletto ship’s physical constraints. The equipment will be installed by NSWCCD’s engineering team, but the contractor shall provide training/technical support if NSWCCD requires. Image 1 and 2 below shows the past configuration of equipment for reference.

Image 1: Antenna Configuration on Stiletto Mast

Image 2: Antenna Configuration on Stiletto Mast

6.2.2.2 Subtask 2.2.2 – System Operational Verification Test.

The contractor shall develop an initial deliver a System Operational Verification Test (SOVT) document within 21 calendar days of service start date that will be used for the post-installation and transition testing of the end-to-end service. The SOVT, also referred to as the Final Acceptance Test, shall verify proper installation, operation of equipment, management and control functionality and performance of end-to-end connectivity. Within 30 calendar days of Government notice to the contract that installation is complete, the contractor shall conduct and complete the

SOVT.

6.2.3 Subtask 2.3 Managed Service Requirements

6.2.3.1 Subtask 2.3.1 Required Capacity

The contractor shall provide a minimum of 3 Mbps downlink and 512 kbps uplink and VOIP services to support offshore and BLOS within the specified coverage area. The satellite service shall allow NSWCCD to access the commercial/ public internet access for test support, and provide a static IP address for their watercraft. The VOIP capability shall include services and necessary equipment to support ship-to-shore/shore-to-ship calling capabilities.

The VOIP services shall include 24/7 technical support capabilities when troubleshooting is required.

MINIMUM/THRESHOLD REQUIREMENT: The contractor shall provide a description of the network and evidence of or commitment to meeting the minimum committed information rate (CIR) of 3 Mbps downlink and 512 kbps uplink speeds.

OBJECTIVE (OPTIONAL): The contractor shall provide a description of the network and evidence of or commitment to meeting the optional information rate of more than the minimum/threshold CIR stated above.

Objective is at least 4 Mbps downlink and 2 Mbps uplink speeds, to be available within 30 days of the NSWCCD exercising this Optional CLIN.

6.2.3.2 Subtask 2.3.2 Space Segment Availability

The contractor shall meet a link availability of 99.5 percent for satellite links for the duration of the contract. Due to the ship’s mast position, there is a slight blockage at the aft of the ship. The contractor shall acknowledge that the blockage at the rear of the ship is known and operationally acceptable, and the solution still shall meet the required link availability.

Task#

Deliverable Title Format Due Date Frequency and Remarks

6.2.2.1 Equipment List Contractor Format With proposal Once

6.2.2.1 Equipment Delivery Contractor Format Within 60 days of purchase by the

Government

Once; Delivery timelines apply to both equipment purchases and leases*

6.2.2.1 Installation

Instructions

Contractor Format Within 15 calendar days after award of task order; or within

15 calendar days of equipment purchase

Once; must be received prior to delivery of new equipment

6.2.2.2 SOVT Contractor Format Initial within 21

calendar days of service start date;

Completed

SOVTwithin 30 calendar days of

Government notification of completed installation.

Once; Once

All deliverables shall be delivered electronically to the COR and RSSC-West (rsscwest.commercial@us.af.mil), unless otherwise specified in the table above, and encrypted in accordance with subparagraph 11.3.

*Equipment deliverables require only shipping notification be provided electronically to the COR and contracting officer

6.3 Task 3 – Frequency Clearances (FC) and Approvals.

If required, the contractor shall support Host Nation Agreement (HNA) efforts in obtaining international approvals for radio spectrum operations under this task order in foreign nations. The contractor shall ensure that international services provided under this task order/contract may be provided as scheduled with the full approval of each affected host nation. Typical services may include, but are not limited to: host nation approvals, landing rights, operating agreements, site licenses, and frequency clearances. If host nation support becomes necessary during the life of the contract, contract line item numbers will be added to the order at the time they are required, and shall be invoiced at pass-through rates. The contractor may be required to provide HNAs for any nation covered within the limits defined in the coverage area, as needed by the user. A temporary FC shall be requested in order to meet the service start date requirement while the permanent license is processed. FCs shall be requested for the maximum time period allowed by the host nation, up to the life of the contract. The contractor shall provide the Government with copies of regulatory licenses and approvals obtained to operate and use the spectrum for countries within the required service region.

Task#

Deliverable Title Format Due Date Frequency and Remarks

6.3 Host Nation Support

Effort

Contractor Format Dependent on country, no later than service start requested.

Temporary licenses may be provided to allow service to start on time while permanent licenses are procured.

If required during the life of the contract/task order, and dependent on country, no later than service start requested. Temporary licenses may be provided to allow service to start on time while permanent licenses are procured.

Task#

Deliverable Title Format Due Date Frequency and Remarks

All deliverables shall be delivered electronically to the COR and RSSC-West (rsscwest.commercial@us.af.mil), unless otherwise specified in the table above, and encrypted in accordance with subparagraph 11.3.

6.4 Task 4 - Electro Magnetic Interference (EMI)/Radio Frequency Interference (RFI) Identification, Characterization, and Geo-location.

The contractor shall provide legible EMI/RFI identification, characterization, and geo-location in accordance with the U.S. Strategic Command (USSTRATCOM) EMI/RFI Reporting Checklist provided as an attachment in

Appendix A. Such services include the ability to identify and characterize sub-carrier EMI/RFI being transmitted underneath an authorized carrier, and the ability to geo-locate the source of any and all EMI/RFI. The contractor shall also immediately report the existence of EMI/RFI to the RSSC-West and the COR. Additionally, the contractor shall make best efforts to geo-locate the source of the interference and report findings in accordance with

USSTRATCOM guidance (as documented in the USSTRATCOM EMI/RFI Reporting Checklist). The contractor shall support Government exercises focused on the resolution of EMI/RFI interference scenarios as directed, no more frequently than quarterly. The contractor (and/or subcontractors) shall provide initial acknowledgement of

EMI/RFI to the RSSC-West by telephone within 10 minutes. Best effort geo-location of the interfering signal source, spectrum analyzer screenshots, and characterization in accordance with USSTRATCOM guidance (as described in the USSTRATCOM EMI/RFI Reporting Checklist) shall be provided within 30 minutes of contractor

EMI/RFI detection or Government request if events are detected by the Government. Updates of such information shall be provided to the Government upon change, upon request, or every 2 hours from initial report, until incident resolution. If secure email and/or voice communications are not available, the contractor (and subcontractors) shall use a mutually agreed upon media and voice communications capability capable of protecting sensitive but unclassified data. Upon incident resolution, the contractor shall provide a Summary of Action Report, summarizing the incident, corrective actions taken, and incident resolution, to the RSSC-West.

Deliverable

Title

Format Due Date Distribution/Copies Frequency and Remarks

6.4 EMI/RFI

Reporting

Checklist

In accordance with

USSTRATCOM

EMI/RFI Guidelines

Initial acknowledgement within 10 minutes.

Within 30 minutes of detection by contractor or at the request of the

Government when the EMI/RFI is detected by the

Government.

Updates shall be provided to the

Government upon change, upon request, or every two hours from initial report, until incident resolution

Electronic Copy to

RSSC-West and the

COR

Frequency is event-driven

6.4 EMI/RFI

Summary of

Action

Report

In accordance with

USSTRATCOM

EMI/RFI Guidelines

Within 24 hours of incident resolution.

Electronic Copy to

RSSC-West and the

COR

Frequency is event-driven

6.5 Task 5 - Fault Management.

The contractor shall monitor and maintain positive control of services provided. When attempting to access or re-access the satellite, the operator will always contact the Network Operations Center (NOC) for the lease at the contact information provided on the Transmission Plan and conduct a peak and polarity adjustment prior to accessing the satellite.

6.5.1 Subtask 5.1 - Fault Reporting.

For all services being provided, the contractor shall report fault information to the RSSC-West. Fault information includes, but is not limited to: detection, identification, and isolation of faults; and initiation, tracking, and completion of corrective actions. The contractor shall electronically report fault information with the associated signal parameters for out-of-tolerance alarms and carrier-related alarms via trouble tickets to the RSSC-West as well as provide a summary of fault trends and detailed statistics in its Monthly Status Report. Trouble tickets shall be updated every 2 calendar days for non-serious issues regardless of change in status, and daily for serious issues.

Serious issues are those that impact service and cause interruptions or outages. Non-serious issues are those that cause no service interruption or outage, but hinder the ability to establish new service.

6.5.2 Subtask 5.2 - Service Interruption and Restoration.

For service outages, the contractor shall provide verbal and written status reports to the RSSC-West. These reports are in addition to all electronic reports and monthly reports. These reports shall identify the affected service(s) and the cause of outage if known, and the actions already taken and planned to correct the outage. Initial reports shall be provided by phone to the RSSC-West within 10 minutes of detection. Initial trouble tickets shall be submitted to the

RSSC-West within 30 minutes and updated hourly thereafter until service is restored. For outages known to be due to failures in contractor-provisioned elements, the contractor shall initiate conference calls between the contractor’s operation center, the COR, the RSSC-West, and for satellite related issues, the applicable satellite operations center

(SOC) supporting the contractor’s service. For outages lasting 120 minutes or more, the contractor’s Program

Manager (PM) shall participate in the conference calls. For outages lasting 240 minutes or more, the contractor’s senior management shall participate in the conference calls.

Deliverable

Title

Format Due Date Distribution/Copies Frequency and Remarks

6.5.1

6.5.2

Trouble

Ticket

Contractor Format Within 30 minutes of incident;

updated upon change or at

Government request. Trouble tickets shall be updated daily for serious issues or every 2 calendar days for non-serious issues regardless of change status. A final report is due within 5 calendar days of resolution.

Electronic copy to

RSSC-West

Frequency is event-driven

6.6 Task 6 - Information Assurance (IA).

IA is applicable to Satellite Access Center, Satellites, and Contractor Enclave controlling/managing satellite communications resources. Details of the contractor solution IA security posture shall be documented in the

Defense Information Systems Agency (DISA) provided COMSATCOM IA Questionnaire (CIAQ). The contractor shall continually monitor and verify IA is maintained in accordance with the CIAQ so long as the task order/contract is in effect. The contractor may be subject to Government and/or independent verification.

6.7 Task 7 – Monthly Status Report.

The contractor shall deliver a Monthly Status Report to the COR, Contracting Officer, Contract Specialist, and the

RSSC-West that addresses the following topics:

Status of active monitoring, management, and control

Downtimes (to include relevant trouble ticket number, carrier, start, and stop time of trouble event in ZULU time, summary of event, whether or not credit will be given to the customer, and explanation why if no credit is given)

EMI/RFI Incidents regardless of whether downtime was incurred (to include any relevant trouble ticket number, carrier, start and stop time of incident in ZULU time, and summary of event)

Troubleshooting and customer assistance provided

HNA issues (if Applicable)

Planned Changes

Task#

Deliverable

Title

Format Due Date Distribution/Copies Frequency and Remarks

6.7 Monthly

Status

Report

Contract Format 5th business day of each month

Electronic copies to

COR, Contracting

Officer, Contract

Specialist, and the

RSSC-West

Monthly

6.8 Task 8 - Operations Support Requirements.

The contractor shall, at a minimum, have English speaking technicians available during normal business hours EST

9:00 AM – 5:00PM, Monday through Friday, as the focal point for any problems encountered with the leased services. The technicians shall be able to troubleshoot or escalate to the next tier any problems encountered on the leased services.

7. Performance Standards.

Performance Standard Acceptable Quality Level Method of Calculation/Surveillance

Subtask 2.3.2 – Space

Segment Availability

The contractor shall meet a link availability of 99.5% for satellite links

100% Inspection of Monthly Status

Report and Customer Input

Task 4 – EMI/RFI

Identification, Characterization, and Geo-

Location

RSSC-West notified within 10 minutes of detection; best effort geo-location of the interfering signal source, spectrum analyzer screenshots, and characterization provided to the RSSC-West within

30 minutes

100% Inspection

Subtask 5.1 – Fault

Reporting

Fault reports provided on a near real-time basis and a monthly status report.

Random sampling and customer surveys

Subtask 5.2 – Service

Interruption and Restoration

RSSC-West notified within 10 minutes; trouble ticket is opened within 30 minutes

100% Inspection

Task 6 – Information

Assurance

The contractor shall continually monitor and verify IA is maintained Periodic Inspection, as required in accordance with the CIAQ so long as the contract is in effect.

Task 7 – Monthly Status

Report

Report provided by the 5th of every month

100% Inspection

Task 8 – Operations Support

Requirements

The contractor shall have, at a minimum, have English speaking technicians available during normal business hours EST 9:00 AM –

5:00PM, 5 days a week as the focal point for any problems encountered with the leased services.

Customer Input

8. Incentives.

Both positive and negative performance will be documented in the Contractor Performance Assessment Reporting

System, as appropriate, and will be taken into consideration for follow-on work. Service interruptions, outages, or other conditions resulting in the customer/user not being able to access the service may, at the sole discretion of the

Government, result in invoice adjustments after review of Monthly Status Report (PWS subparagraph 6.7), in accordance with G23 Outage Credits.

9. Place of Performance.

The primary places of performance are:

Service to be provided to Government terminals

The contractor’s NOC, to be identified in the contractor’s technical solution

The satellite owner’s/operator’s SOC, to be identified in the contractor’s technical solution

The monitoring and control terminal must be located within the satellite footprint and identified in the technical solution.

Work will be performed at the contractor’s site. Travel in and around the primary place of performance may be required throughout the period of performance. Additional travel within CONUS may be required to support the requirements of this PWS.

Alternate Place of Performance - Contingency Only. As determined by the Contracting Officer, contractor employees may be required to work at an alternate place of performance (e.g., home, the contractor's facility, or another approved activity within the local travel area) in cases of unforeseen conditions or contingencies (e.g., pandemic conditions, exercises, government closure due to inclement weather, etc.). Non-emergency/non-essential contractors should not report to a closed government facility. Contractor shall prepare all deliverables and other contract documentation utilizing contractor resources. To the extent possible, the contractor shall use best efforts to provide the same level of support as stated in the PWS. In the event the services are impacted, reduced, compromised, etc., the Contracting Officer or the contractor may request an equitable adjustment pursuant to the

Changes clause of the contract.

10. Period of Performance.

The period of performance is a 12-month base followed by four (4) 12-month option periods.

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