SAQMMA14R0197_B1900_PPQuestionaire.pdf

PPAASSTT PPEERRFFOORRMMAANNCCEE QQUUEESSTTIIOONNAAIIRREE

A. GENERAL INFORMATION: Please correct any information below known to be inaccurate:

Contractor’s Name:

Telephone Number:

Fax Number:

Point of Contact:

Project Title or Brief Description of Work (include number and type of aircraft delivered):

Contract Number Provided by Offeror:

Dollar Amount

Contract Period or Dates of Performance Provided by Offeror:

*Note: If offeror holds or has held other contracts with your agency/organization in the la st 3 years, please complete separate evaluation forms for those contracts as well.

Contractor performed as the Prime Contractor Sub-Contractor Key Personnel.

B. RESPONDENT INFORMATION:

Name of Respondent: Title:

Address: Telephone Number:

Fax Number:

Email Address:

C. Instructions on how to forward questionnaire. When you have completed your portion of this questionnaire, please forward to William Smoot, 4:00 pm EST by Friday, Mar 14, 2014. It is preferred that you forward this via electronic means to smootwa@state.gov . It is advised that you use return receipt to ensure form is received. You may also fax to (321) 323-5948.

PERFORMANCE INFORMATION: Choose the number on the scale of 0 to 6 that most accurately describes the contractor’s performance or situation. PLEASE PROVIDE A NA RRATIVE EXPLANATION FOR A NY

RATINGS OF 0.

0 1 3 6 Unsatisfactory None Satisfactory Very Good Performance did not meet most contractual requirements. There were serious problems and the contractor’s corrective actions were ineffective.

No record of past performance or the record is inconclusive.

Performance met contract requirements.

There were some minor problems and corrective actions taken by the contractor were satisfactory.

Performance met or exceeded contract requirements There were a few minor problems, which the contractor resolved in a timely, effective manner.

QUALITY

0 1 3 6

a. Ability to honor warranty provisions

0 1 3 6

b. Ability to effectively produce aircraft conforming to contract requirements

0 1 3 6

c. Ability to produce aircraft complete and ready when presented for acceptance

0 1 3 6

d. Ability to produce complete and accurate technical data

0 1 3 6

e. Ability to produce complete and accurate designs of aircraft and/or modifications reviewed/approved by appropriate authorities 0 1 3 6

f. Ability to provide technical support to fielded aircraft and systems

g. Overall rating of contractor’s quality of service

TIMELINESS OF PERFORMANCE

a. Ability to meet specific response time and scheduled time-frames for completion of specific tasks 0 1 3 6

b. Ability to meet the final delivery schedule 0 1 3 6

c. Availability and delivery of ordered parts in required time-period 0 1 3 6

d. Ability to correct problems and prevent or mitigate potential problems in a timely manner 0 1 3 6

e. Ability to use effective approaches and provide technical expertise and resources to solve production problems 0 1 3 6

f. Ability to provide technical support to fielded aircraft and systems

g. Overall rating of contractor’s quality of service

MANAGEMENT

a. Ability to select and retain cooperative and effective key personnel, such as production manager and quality control personnel 0 1 3 6

b. Extent key personnel were knowledgeable about contractual requirements 0 1 3 6

c. Ability to meet appropriate manpower levels with qualified personnel in order to deliver aircraft on-time 0 1 3 6

d. Ability to effectively manage subcontractors 0 1 3 6

e. Willingness to improve and correct noncompliance issues or concerns 0 1 3 6

f. Extent to which the contractor has demonstrated reasonable and cooperative behavior 0 1 3 6

g. Working relationship with the Federal Aviation Administration (FAA), quality assurance personnel, and customers 0 1 3 6

h. Flexibility in satisfying the requirements of its customers 0 1 3 6

i. Extent to which the contractor provided prompt and courteous service when responding to customer complaints 0 1 3 6

j. Overall rating of customer satisfaction 0 1 3 6

k. Overall rating of business relations 0 1 3 6

l. Ability of contractor to conduct technical reviews 0 1 3 6

m. Ability of contractor to conduct management reviews 0 1 3 6

n. Ability of contractor to control costs

o. Overall rating of contractor’s management

COMPLIANCE WITH ENVIRONMENTAL, SAFETY of FLIGHT, FAA, AND SECURITY REQUIREMENTS

Yes No

a. Has the contractor ever received Notices of Violations for noncompliance with environmental, safety and health, security, or FAA laws or regulations?

0 1 3 6

b. Compliance with environmental requirements 0 1 3 6

c. Compliance with Contractor’s Flight and Ground Operations (DCMA Inst 8210.1/AFI 10-220/AR 95-20/NAVAIRINST 3710.1F) or equivalent 0 1 3 6

d. Compliance with FAA regulations and certifications

e. Compliance with security requirements

CONTRACTUAL CONSIDERATIONS

a. Has an election ever been made not to exercise an option or continue relations because of contractor’s poor performance?

Yes No

b. Has a Contract Discrepancy Report ever been issued?

Yes No

c. Has a cure notice or show cause notice ever been issued?

0 1 3 6

d. Extent to which the contractor provided reliable supportable cost estimates or proposals 0 1 3 6

e. Overall rating of contractor’s performance under this contract

f. Would you award another contract to this contractor? If not, explain in “remarks.”

Remarks (use additional pages if required):