S02 36C25925Q0106 - SB.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C25925Q0106

Jim Lewis 303-712-5840 12-05-2024 2:00pm MST

36C259 Department of Veterans Affairs Network Contracting Office

NCO 19

6162 South Willow Drive, Suite 300 Greenwood Village CO 80111

X 100

X

516210

$47 Million

N/A

X

Department of Veterans Affairs VA Western Colorado Health Care System Grand Junction VA Medical Center 2121 North Avenue Grand Junction CO 81501

36C259

Department of Veterans Affairs Network Contracting Office

NCO 19

Greenwood Village CO 80111

Financial Service Center PO Box 149971 Austin TX 78714-9971

See CONTINUATION Page

Vendor to provide Television Programming and Equipment Warranty Services for the Grand Junction VAMC.

Review the Special Standards of Responsibilities (SSRs) in section E.5 on pg. 46 of this document.

Solicitation questions shall be sent via email to:

james.lewis114fbb@va.gov by 2:00pm MST on 12/2/2024.

All offers must be sent via email to:

james.lewis114fbb@va.gov by 2:00pm MST on 12/5/2024

US Dept of Labor Wage Determination #2015-5423, Rev 26, applies to this acquisition and resulting contract.

See CONTINUATION Page

X X

X 1

John Cheng Contracting Officer

Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

B.3 STATEMENT OF WORK

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (NOV 2023)

C.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) ...25

C.4 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV

2018)

C.5 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)

C.6 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.7 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (MAY 2024)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (SEP 2023)

E.2 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS

AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)

E.3 52.204-29 FEDERAL ACQUISITION SUPPLY CHAIN SECURITY ACT

ORDERS—REPRESENTATION AND DISCLOSURES (DEC 2023)

E.4 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.5 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2021)

E.6 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAY 2024)

36C25925Q0057

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

(continuation from Standard Form 1449, block 18A.)

(a). CONTRACT ADMINISTRATION: All contract administration matters will be handled by the following individuals:

(1). CONTRACTOR: ________________________

SAM UEI: ________________________

Contact person name: ________________________ Contact person email: ________________________ Contact person telephone: ________________________

(2). GOVERNMENT: DEPT. OF VETERANS AFFAIRS

Veterans’ Health Administration Network Contracting Office (NCO) 19

Greenwood Village, CO 80111

Contracting Officer: John Cheng john.cheng2@va.gov

Contract Specialist: Jim Lewis james.lewis114fbb@va.gov

(b). CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[] 52.232-36, Payment by Third Party

(c). INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Monthly, in arrears for services furnished during the previous month.

(d). GOVERNMENT INVOICE ADDRESS:

(1). All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

mailto:john.cheng2@va.gov mailto:james.lewis114fbb@va.gov

Financial Services Center http://www.fsc.va.gov/einvoice.asp Austin TX

(2). The contractor shall submit original invoices in proper electronic format to the

Financial Services Center (FSC) through the Tungsten System. Facsimile, e-mail, and scanned documents are not acceptable forms of submission for payment requests. Proper electronic format means an automated system transmitting information electronically according to the accepted electronic data transmission methods below:

(A). VA’s Electronic Invoice Presentment and Payment System – The FSC uses a third-party contractor, Tungsten, to transition vendors from paper to electronic invoice submission. Please go to this website: http://www.tungsten-network.com/US/en/veterans-affairs/ to begin submitting electronic invoices, free of charge.

(B). Vendor e-Invoice Set-Up Information: Please contact Tungsten at the phone number or email address listed below to begin submitting your electronic invoices to the VA Financial Services Center for payment processing, free of charge. If you have question about the e-invoicing program or Tungsten, please contact the FSC at the phone number or email address listed below:

(i). Tungsten e-Invoice Setup Information: 1-877-489-6135 (ii). Tungsten e-Invoice email: VA.Registration@Tungsten-Network.com (iii). FSC e-Invoice Contact Information: 1-877-353-9791 (iv). FSC e-invoice email: vafsccshd@va.gov

(e). REFERENCE NUMBERS: Please reference both the Task Order number (to be assigned) and the Obligation Number (to be assigned) on all correspondence and invoices. If contract option years are exercised, new obligation numbers will be issued and identified on the contract modification document.

(f). AUTHORIZATIONS:

(1). The Contracting Officer (CO) named in Section (a) above is responsible for the overall administration of this contract. Only the CO has the authority to make changes which affect:

(A). Contract prices, (B). Quality, (C). Quantities, or (D). Delivery terms and conditions.

(2). Contracting Officer Representatives (COR) and Alternate Contracting Officer’s Representatives (Alt-COR) may be assigned to this contract. The COR and Alt-COR shall be provided specific written delegated authority by the CO, a copy of which will be provided to the Contractor.

http://www.fsc.va.gov/einvoice.asp http://www.tungsten-network.com/US/en/veterans-affairs/ http://www.tungsten-network.com/US/en/veterans-affairs/ mailto:VA.Registration@Tungsten-Network.com http://vafsccshd@va.gov

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE

EXTENDED

AMOUNT

12.00 MO __________________ __________________

Television Programming Service

Contract Period: Base POP Begin: 12-16-2024 POP End: 12-15-2025 PRINCIPAL NAICS CODE: 516210 - Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers PRODUCT/SERVICE CODE: DG11 - IT and Telecom - Network:

Telecom Access Services

Distribution Equipment Warranty

Contract Period: Base POP Begin: 12-16-2024 POP End: 12-15-2025 PRINCIPAL NAICS CODE: 516210 - Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers

BASE YEAR TOTAL

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE

EXTENDED

Contract Period: Base POP Begin: 12-16-2025 POP End: 12-15-2026 PRINCIPAL NAICS CODE: 516210 - Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers

Contract Period: Base POP Begin: 12-16-2025 POP End: 12-15-2026 PRINCIPAL NAICS CODE: 516210 - Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers

OPTION YEAR 1

TOTAL

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE

EXTENDED

Contract Period: Base POP Begin: 12-16-2026 POP End: 12-15-2027 PRINCIPAL NAICS CODE: 516210 - Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers

Contract Period: Base POP Begin: 12-16-2026 POP End: 12-15-2027 PRINCIPAL NAICS CODE: 516210 - Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers

OPTION YEAR 2

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE

EXTENDED

Contract Period: Base POP Begin: 12-16-2027 POP End: 12-15-2028 PRINCIPAL NAICS CODE: 516210 - Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers

Contract Period: Base POP Begin: 12-16-2027

POP End: 12-15-2028 PRINCIPAL NAICS CODE: 516210 - Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers

OPTION YEAR 3

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE

EXTENDED

Contract Period: Base POP Begin: 12-16-2028 POP End: 12-15-2029 PRINCIPAL NAICS CODE: 516210 - Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers

Contract Period: Base POP Begin: 12-16-2028 POP End: 12-15-2029 PRINCIPAL NAICS CODE: 516210 - Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers

OPTION YEAR 4

GRAND TOTAL

B.3 STATEMENT OF WORK

WESTERN COLORADO HEALTH CARE SYSTEM GRAND JUNCTION VA

SERVICE CONTRACT FOR SATELLITE TELEVISION

1. PURPOSE. The Western Colorado Health Care System (WCHCS) medical center, located on 2121 North Ave, Grand Junction CO, 81501 has a requirement for Corrective and Preventative Maintenance for Hardware and Software updates related to the TV distribution equipment and TV programming service.

2. BACKGROUND. The Healthcare Technology Management office supports the technology needs of patient care services in the WCHCS at the Grand Junction medical center. This contract is specifically for the Grand Junction main facility.

3. Objectives. The equipment listed under mandatory tasks and deliverables will have a system reliability of 98% up-time implementation of preventative and corrective maintenance to ensure proper operation of the TV distribution equipment and associated equipment.

4. Scope. The selected Contractor shall provide television service and distribution equipment warranty. The vendor shall provide labor, manufacturer-approved parts, equipment, and technical support to provide preventative and corrective maintenance. Services and parts shall meet manufacturer’s technical specifications and require guarantee from contractor that in the event of a part failure, that components are readily replaceable.

5. Mandatory Tasks and Deliverables.

The Contractor shall provide and maintain an agreement with a satellite TV provider to sell, install, and provide warranty service for the pre-existing TV distribution equipment in the Grand Junction VAMC, Grand Junction, CO. Any additional hardware required to maintain service shall be presented to the COR for approval for corrective maintenance as described in each task.

Prior to the beginning of work, the station requires that the awarded Contractor to become registered in Tungsten. The Contractor shall provide receipt of service cutover 3 business days prior to the beginning of the period of performance. A lapse in television service to the station is considered an emergency.

If for any reason, any deliverable cannot be delivered on time according to the below schedule, the Contractor shall provide a written explanation to the Contracting Officer’s Representative (COR) within three days after the failure. This written transmittal shall include a firm commitment of when the work shall be completed. This transmittal to the COR shall cite reasons for the delay, and the impact on the reliability of the equipment and system. The COR will review the facts and issue a response in accordance with the contract terms and conditions. Unless otherwise specified an electronic copy shall be placed in the designated Central Business Office (CBO) SharePoint site or other CBO-designated site. Specifically, the Contractor shall, during the period of the contract:

5.1 Task one – Service shall use a single rack mount device for reception of TV programming, transcoding, and QAM modulation. This equipment must also be able to produce a customized guide channel showing live updates for programming.

Deliverable 5.1.1 The equipment must distribute the guide channel and four (4) or more locally produced video feeds with the TV service. The equipment must be able to distribute ninety-six (96) or more TV channels.

5.2 Task two – The Contractor must have an agreement with a satellite TV provider to sell programming compatible with current distribution equipment.

Deliverable 5.2.1 – Contractor must provide credentials of licensure from TV provider.

5.3 Task three – Telephone support for system troubleshooting.

Deliverable 5.3.1 - Unlimited calls to hotline, 24/7, with a response within 30 minutes of call.

Contractor shall be on site within 6 hours.

Deliverable 5.3.1 - The Contractor’s Field Service Engineer shall respond on site within 48 hours after receipt of request for service, during the hours of 8:00 AM and 5:00 PM Mountain Time, Monday-Friday, excluding Federal holidays. The Contractor shall provide parts, if required to effect repair, within 24 hours of diagnosing the problem. The cost of the repair modification shall include labor, travel, tools, materials, and parts.

Parts must be OEM components, manufactured, sold by or compliant with the existing system.

5.4 Task four – installation of new TV distribution equipment. Current hardware is Dish

Smartbox Serial number LAPCG00081B / 2032012685, a ZyCast DHDIP-9 HD IP Streaming Server Serial number 2141 312060, a MikroTik Routerboard model RB951Ui- 2HnD, a Cisco D9865 Satellite Receiver TID 461322020997. New equipment is not anticipated to be needed but if the need does exist, it must comply with the following requirements.

Deliverable 5.4.1 – if new distribution equipment is to be installed, the Contractor shall comply with the following requirements:

Deliverable 5.4.2 – If equipment is to be installed, the COR shall direct vendor to install location and provide direction as appropriate for the security of the area. If needed, the equipment must meet the following requirements:

5.4.2.1. The equipment rack shall utilize a single modular rack mount equipment (hereafter tuner) for cable TV reception, over the air (OTA) reception, transcoding, and encoding output channels using the Quadrature amplitude modulation (QAM) standard. The tuner shall be configured to receive 64 cable TV channels and 8 OTA channels.

5.4.2.2. The TV signal can be delivered throughout the facility via satellite, coaxial cable, internet, or other suitable transmission method approved by the COR.

5.4.2.3. The tuner shall be capable of encoding at least 96 QAM channels. All QAM channels shall be unencrypted. Each channel to be 1080P unless 1080P signal is not available for a channel selected by the VA. The QAM signal shall include the channel name.

5.4.2.4. The distribution signal shall include a Chanel Guide on a dedicated QAM channel.

The guide shall provide live updates for all cable TV channels.

5.4.2.5. The equipment rack shall include an unmanaged network switch capable of supporting all equipment on the rack, plus one port for incoming data, and one port for an existing access port. The CAT5 from the access point shall be moved and connected to the switch on the equipment rack. A new CAT6 cable shall be installed to the access point. All new data cables shall be pink CAT6.

5.4.2.6. The equipment rack shall include a single rack mount encoder capable of encoding four (4) HDMI audio/video feeds into UDP multicast streams that are supported by the tuner.

5.4.2.7. The equipment rack shall include a combiner that can combine the RF output of the tuner and 10 or more other RF signals that are balanced to the same power as the tuner.

5.4.2.8. The equipment rack shall include an amplifier compatible with the existing RF distribution infrastructure.

5.4.2.9. The equipment rack shall include a control terminal. The control terminal shall be a rack mount PC that utilizes the Windows 10 operating system. The control terminal shall have mouse, keyboard, and monitor. All components shall stow into the rack and take up no more than four (4) rack units when stowed. The control terminal shall be fully connected and configured to control the tuner. The control terminal shall not be a required component for normal operation of the equipment rack.

5.4.2.10. The equipment rack shall include a display terminal. The display terminal shall be connected into the RF signal of the amplifier. The RF signal shall be balanced to meet the input requirements of the display terminal. The display terminal shall include a QAM tuner and be tuned to receive all channels that are distributed.

5.4.2.11 A single 20-amp, 120-volt, emergency power outlet is available for use. If additional power is required, it must be installed at no cost to the government by a Colorado licensed electrical Contractor. Equipment rack must include a rack mounted uninterruptable power supply (UPS). The UPS must use double conversion and be rated for ten (10) minutes at 200% of the connected load. Devices that startup instantly do not need to be powered by the UPS.

5.4.2.12 There is an existing equipment rack that is modulating and amplifying thirty-two

(32) DirecTV channels.

5.4.2.13 There is an existing equipment rack that modulates nine (9) OTA channels and one

(1) in-house channel for the waiting rooms. The OTA modulation must be incorporated into the new rack or the modulated signals from the existing rack must be combined into the distribution signal.

5.4.2.14 All grounding shall be compliant with Motorola R56, Standards and Guidelines for Communication Sites. The Contractor can connect to the existing sub system ground bus bars (SSGB) located in room 7002 and the existing lightning protection system on the roof.

5.4.2.15 The distribution signal can only be down for a maximum of 6 hours at a time, and no more than 16 hours total for the duration of the equipment rack installation. If needed, the combiner and amplifier from the DirecTV rack can be used to distribute the OTA channels during installation of the new equipment rack.

5.4.2.16 Once the new head end distribution equipment is active, the Contractor will program the channels for all TVs. All TVs support auto tuning.

5.4.2.17 Once the new head end distribution equipment is active, the Contractor will balance the signal, so the TV signal strength is -10 to 0 dBmV and MER is at least 30 dB for all channels at each TV. Contractor shall adjust gain and slope at amplifiers and provide and install attenuators where required. The Contractor will not be responsible for adding and/or replacing equipment or cabling other than attenuators. If out of scope work is required, Contractor will balance the system as close as the system will allow and report the deficiency to the COR. Contractor shall record Signal Strength and MER for each TV after all balancing is complete.

5.4.2.18 This work shall be accomplished during normal work hours on normal working days. Refer to General Requirements for more information.

5.5. Task five – Contractor shall provide TV Signal

Deliverable 5.5.1 Contractor shall maintain active TV service for the duration of the contract. The facility shall be able to select the local cable lineup from a variety of cable channels. The facility shall have the ability to change the channel lineup from the channels available in the contract packages at any time. The available cable channels shall include the following channels (substitutions are possible with approval from the COR):

• A&E

• AMC

• Animal Planet

• AT&T SportsNet Rocky Mountain

• AXS TV

• Bounce

• Bravo

• BUZZR

• CMT

• CNBC

• CNN

• Comedy Central

• Comet

• Daystar

• Discovery Channel

• Disney Channel (W)

• E! Entertainment Television

• ESPN

• ESPN2

• ESPNEWS

• FM

• Food Network

• FOX News

• FOX Sports 1

• FX

• Great American Country

• GSN

• Hallmark Channel

• Headline News

• History

• Home and Garden

• Investigation Discovery

• ION

• Lifetime

• Lifetime Movie Network

• MeTV

• MotorTrend

• MSNBC

• MTV

• National Geographic

• NBC Sports Network

• NFL Network

• Nickelodeon/Nick at Nite (W)

• Root Sports Northwest

• SyFy

• TBS

• TLC

• TNT

• Travel Channel

• truTV

• Turner Classic Movies

• TV Games Network

• TV Land

• USA Network

• VH1

• Weather Channel

• Weather Nation

• WGN America

OTA Chanel lineup to include the following channels:

• GRIT

• K22JND, Movies

• KFQX (Fox)

• KJCT (ABC)

• KKCO (NBC)

• KREX (CBS)

• RMPBS (PBS)

• Telemundo

5.5. If the TV provider drops a channel or moves it out of a programming package that is required by the contract, then the VA will select a different channel to broadcast.

5.6. The Contractor shall invoice for actual number of TV sets in use. TVs will be considered in use if it is installed in a room that is functionally capable of admitting a patient, regardless of if a patient has been admitted. It is the VA’s responsibility to update the Contractor of any TVs taken out of service or put into service. TVs in public areas display VA produced content and are exempt from the TV count.

5.7 Provide Equipment Warranty Service of Existing Equipment

5.7.1. Any Contractor provided equipment that fails during the service period shall be replaced with a new or factory refurbished model. If an exact replacement is not available, a suitable replacement approved by the COR shall be provided. Contractor shall be responsible for installation and configuration of new equipment and removal/disposal of old equipment.

5.7.2. The Contractor is responsible for maintaining equipment including the distribution boxes, television cabling, dish, and ancillary devices required for the television service to function.

5.7.3. The Contractor must have technicians on site within six (6) hours of notification of an equipment failure.

5.7.4. Repair must be completed as soon as practical. Temporary TV distributing equipment must be installed for any equipment failure that will cause a loss of all programming for more than 48 hours.

5.7.5. This work shall be itemized in the bid proposal and invoices as a monthly rate and reference the appropriate CLIN.

6. General Requirements

6.1. Work is to be conducted in a manner which would present the least amount of disruption to the healthcare facility.

6.2. The Contractor shall provide all transportation, labor, tools equipment, and material to accomplish the contract work.

6.3. Contractor is expected to work independently, with adequate personnel to accomplish all services in an efficient manner.

6.4. Contractor shall follow all WCHCS guidance on patient confidentiality. Taking photographs is strictly controlled while on V.A. property.

6.5. All Contractor personnel must attend site orientation prior to work on the station. The orientation takes approximately 30 minutes to complete.

6.6. Contractor must report to Engineering Office in building 8, lobby for instructions each time they are on sight.

6.7. Contractor shall wear VA issued I.D. badge while on campus.

6.8. Contractor shall remove and dispose of any equipment and materials that they or their subcontractors remove from service and will no longer be needed after ensuring with the COR that the facility does not want to retain it. All trash will be removed daily and all areas that work was conducted in will be placed back to the same condition as it was prior to work being performed.

7. Period of Performance. The period of performance shall be from the date of award for a base plus four option year contract beginning 12/15/2024.

Base Year: 12/15/2024 – 12/14/2025 Option Year 1: 12/15/2025 – 12/14/2026 Option Year 2: 12/15/2026 – 12/14/2027 Option Year 3: 12/15/2027 – 12/14/2028 Option Year 4: 12/15/2028 – 12/14/2029

There are eleven (11) Federal holidays set by law (U.S.C. Title 5 Section 6103). Any additional Federal holidays approved by law shall be observed:

Under current definitions, five are set by date:

New Year’s Day January 1

Juneteenth National Independence Day June 19 Independence Day July 4 Veteran’s Day November 11 Christmas Day December 25

If any of the above falls on a Saturday, then Friday shall be observed as a holiday.

Similarly, if one falls on a Sunday, then Monday shall be observed as a holiday.

The other six are set by a day of the week and month:

Martin Luther King Day Third Monday in January Washington’s Birthday Third Monday in February Memorial Day Last Monday in May Labor Day First Monday in September Columbus Day Second Monday in October Thanksgiving Fourth Thursday in November

8. Place of Performance. Work shall take place at the VA Medical Center 2121 North Ave, Grand Junction CO, 81501. The Contractor shall log in with Engineering within Bldg8 prior to performing any services. The Contractor shall disclose if they have portable media (USB, DVD, etc.) to be scanned. When the service is completed, the FSE shall log out with Engineering, so that services can be documented in the Station work order system and PM tags updated as needed. Maintenance and Operations department shall coordinate with the COR to ensure that the work is inspected by the appropriate technician when work is completed.

9. Key Personnel. Certain skilled experience professional and/or technical personnel are essential for accomplishing the work to be performed. These individuals are defined as “Key personnel”. The Contracting Officer may notify the Contractor and request immediate removal of any personnel assigned to the task order by the Contractor that are deemed to have a conflict of interest with the government or if the performance is deemed to be unsatisfactory. The reason for removal will be documented and replacement personnel shall be identified within three business days of the notification. Employment and staffing difficulties shall not be justification for failure to meet established schedules.

8.1 The Contractor shall be responsible for managing and overseeing the activities of all

Contractor personnel, as well as subcontractor efforts used in performance of this effort. The Contractor’s management responsibilities shall include all activities necessary to ensure the Accomplishment of timely and effective support, performed in accordance with the Requirements contained in the statement of work.

8.2 Domain Knowledge. Contractor personnel will be expected to have specific and in-depth knowledge of satellite television services and supporting hardware.

8.4 Staff Qualifications.

8.4.1 The successful offeror shall have an established business, with an office and full-time staff. The staff shall include a fully qualified Field Service Engineer and fully qualified alternate Field Service Engineer.

8.4.2 Personnel must be factory trained and certified by the original manufacturer and have written documentation supporting their training and experience. The CO (at the request of the COR) may prohibit Contractor personnel not providing such documentation from working on the medical center equipment.

8.4.3 Field Service Engineers shall be authorized by the Manufacturer to perform maintenance and repair services. Software and tools required by Manufacturer shall be used to diagnose, repair, and calibrate equipment to Manufacturers Specifications.

Vendor shall comply with Manufacturer suggested Preventative Maintenance schedules. All replacement parts shall be Original Equipment Manufacturer.

10. Travel. The vendor shall provide a quote for costs associated with services in the price cost schedule. Any travel cost by the vendor shall not be paid outside of the price cost schedule by the VA.

11. Type of Contract. A Firm-Fixed Price

11. Changes to the SOW. Any changes to this SOW shall be authorized and approved only through written correspondence from the Contracting Officer. A copy of each change will be kept in a project folder along with all other products of the project. Costs incurred by the Contractor through the actions of parties other than the Contracting Officer shall be borne by the Contractor.

12. Government and Contractor Responsibilities.

a. The CBO shall provide the Contractor with copies of documents that the VA is required to provide.

b. The Contractor shall request other VA documentation deemed pertinent to the work accomplishment directly from the COR. The Contractor is expected to use common knowledge and resourcefulness in securing all other reference materials, standard industry publications, and related materials that are pertinent to the work.

c. The Contractor shall maintain frequent communications with the Program Office and the COR to conduct work in progress reviews. Progress reports shall be delivered electronically to the COR, with an electronic courtesy copy to the Program Office.

13. Formal Acceptance or Rejection of Deliverables.

13.1 The Contractor shall provide an email report of remote service provided, and the VA shall have 3 business days to review the email and provide feedback and comments. The Contractor shall have 3 business days to incorporate comments.

13.2 When service is provided in-person on site, the Contractor shall provide a written (email or handwritten form) service report. The report shall include name of Contractor and contract number; name and qualifications of Contractor personnel who performed the work; ID of equipment serviced; detailed description of service performed; labor and travel hours;

parts with part numbers) used. The VA shall have 3 business days to review the email and provide feedback and comments. The Contractor shall have 3 business days to incorporate comments. Invoices will be refused if they include work for which a written service report was not provided.

13.3 If deficiencies were discovered not covered by this service contract, Contractor shall provide a written (email) detailed description of deficiencies discovered and a proposal to correct the deficiency, including a description of the work and cost. The VA shall have 10 business days to review the proposal before accepting or declining the offered correction.

Acceptance of the correction will be in the form of a modification to this contract.

14. Quality Standards for Deliverables - Performance Measures:

14.1 The Contractor schedule PM or EQM site visits with the COR at least 15 business days in advance (to allow modification of clinic hours for equipment downtime).

14.2 The Field Service personnel arrive on site as scheduled and check in with the Engineering

Office, display a VA provided contractor badge, and check back out with Engineering before leaving the site.

14.3 Assistance reports are provided within the specified time period.

14.4 Contractor meets deliverable time requirements for corrective maintenance assistance.

15. SECURITY – PRIVACY REQUIREMENTS

General - All Contractors and Contractor personnel shall be subject to the same Federal laws, regulations, standards and VA policies as VA, and VA personnel, regarding information and information system security. Contractors must follow policies and procedures outlined in VA Directive 6500, Information Security Program, and its handbooks to ensure appropriate security controls are in place.

15.1 Access to VA Information and VA Information Systems

The Contractor who maintains the satellite television system will not have logical access to VA information or VA information systems, but technicians may have incidental access to patient information during check runs as part of their inspection and testing duties.

15.2 VA Information Custodial Requirements

15.2.1 The Contractor/subcontractor shall not make copies of VA information except as authorized and necessary to perform the terms of the agreement or to preserve electronic information stored on Contractor/subcontractor electronic storage media for restoration in case any electronic equipment or data used by the Contractor/ subcontractor needs to be restored to an operating state. If copies are made for restoration purposes, after the restoration is complete, the copies must be appropriately destroyed.

15.2.2 The Contractor shall not make copies of patient information under any circumstances.

15.2.3 If VA determines that the Contractor has violated any of the information confidentiality, privacy, and security provisions of the contract, it shall be sufficient grounds for VA to withhold payment to the Contractor or third party or terminate the contract for default or terminate for cause under Federal Acquisition Regulation (FAR) part 12.

15.2.4 The Contractor will not use technologies banned in VA in meeting the requirements of the contract (e.g., Bluetooth enabled devices).

15.3 Information System Design and Development – NOT USED

15.4 Information System Hosting, Operation, Maintenance or Use - NOT USED

15.5 Security Incident Investigation

15.5.1 The term “security incident” means an event that has, or could have, resulted in unauthorized access to, loss or damage to VA assets, or sensitive information, or an action that breaches VA security procedures. The Contractor shall immediately notify the Contracting Officer Technical Representative (COR) and simultaneously, the designated ISO/Privacy Officer for the contract of any known or suspected security/privacy incidents, or any unauthorized disclosure of sensitive information, including that contained in system(s) to which the Contractor has access.

15.5.2 To the extent known by the Contractor, the Contractor’s notice to VA will identify the information involved, the circumstances surrounding the incident (including to whom, how, when, and where the VA information/assets were placed at risk or compromised), and any other information that the Contractor considers relevant.

15.5.3 The Contractor will simultaneously report the incident to the appropriate law enforcement entity(ies) of jurisdiction, including the VA Offices of the Inspector General and Security and Law Enforcement, in instances of theft or break-in or other criminal activity. The Contractor, its employees, and its subcontractors and their employees will cooperate with VA and any law enforcement authority responsible for the investigation and prosecution of any possible criminal law violation(s) associated with any incident. The Contractor will cooperate with VA in any civil litigation to recover VA information, obtain monetary or other compensation from a third party for damages arising from any incident, or obtain injunctive relief against any third party arising from, or related to, the incident.

15.5.4 To the extent practicable, the Contractor shall mitigate any harmful effects on individuals whose VA information was accessed or disclosed in a security incident. In the event of a data breach with respect to any VA Sensitive Information processed or maintained by the

Contractor or subcontractor under the contract, the Contractor is responsible for liquidated damages to be paid to VA.

15.6 Security Controls Compliance Testing

On a periodic basis, VA, including the Office of Inspector General, reserves the right to evaluate any or all of the security controls and privacy practices implemented by the Contractor under the clauses contained within the contract. With 10 working-day’s notice, at the request of the Government, the Contractor will fully cooperate and assist in a Government-sponsored security controls assessment at each location wherein VA information is processed or stored, or information systems are developed, operated, maintained, or used on behalf of VA, including those initiated by the Office of Inspector General. The Government may conduct a security control assessment on shorter notice (to include unannounced assessments) determined by VA in the event of a security incident or at any other time.

Security Training – Not Used

Background Investigation – Not Used

Government Responsibilities – Not Used

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES (NOV 2023)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered;

and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212- 5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in FAR 32.608-2 in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the

Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.

(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.

(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.

(o) Warranty. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

(p) Limitation of liability. Except as otherwise provided by an express…