S02 36C25621Q0123-Physical Security and Testing Services-12-10-20.pdf

36C25621Q0123

Request for Quote: 36C25621Q0123

1.This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, in conjunction with FAR Part 13, Simplified Acquisition Procedures as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. This requirement will be evaluated under the lowest price technically acceptable evaluation methodology.

2.The combined synopsis/solicitation number is 36C25621Q0123.

3.Solicitation document and incorporated provisions and clauses are those in effect through

Federal Acquisition Circular FAC 2021-01 (eff. 10/01/20)

4.This requirement is a total service-disabled veteran owned small business set-aside. The

North American Industry Classification System number is 561621 with a size standard of $22M

5.Place of Performance: Micheal E. DeBakey Veterans Affairs Medical Center (MEDVAMC) in

Houston, Texas, nine Community Based Outpatient Clinics (CBOCs) and VA Domiciliary. After mention MEDVAMC includes all locations stated above and any future CBOCs and VA

Domiciliary.

Micheal E. DeBakey Veterans Affairs Medical Center

2002 Holcombe Blvd

Houston, Texas 77030-4298

6. Period of Performance: The period of performance shall be a base period of 12 months with four 12-month option periods exercisable at the discretion of the Government.

9. All questions regarding this solicitation shall be submitted via email to Contracting Officer, Anthony Marion at anthony.marion2@va.gov no later than 10:00A.M. Central Standard Time on December 16. 2020.

10. Quotes are due no later than December 28. 2020 at 10:00A.M. Central Standard Time and shall be submitted electronically via e-mail to the Contracting Officer, Anthony Marion at anthony.marion2@va.gov

SECTION A

A.1 APPLICABLE Provisions and Clauses

The provision at 52.212-1 Introduction to Offerors – Commercial, applies to this acquisition.

The provision at 52.212-2 EVALUATION – COMMERCIAL ITEMS (JAN 1999) applies to this acquisition.

All offers shall include a completed copy of the provision at 52.212-3, Offeror Representations and Certifications –Commercial Items.

The clause at 52.212-4, Contract Terms and Conditions – Commercial Items, applies to this acquisition and a statement. The addendum to FAR 52.212-4 also applies to this acquisition.

The clause at 52.212-5, Contract Terms and Conditions Required to Implement Statutes or

Executive Orders – Commercial Items, applies to this acquisition and all additional FAR clauses cited in the clause are applicable to the acquisition.

Addendum to FAR 52.212-4 Show FAR clauses followed by VAAR clauses in numeric order.

Solicitation contains a list of all clauses incorporated by reference in numeric order under

52.252-2 (see below), starting first with FAR and followed by VAAR.

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C256

Department of Veterans Affairs

Network Contracting Office 16

Michael E. DeBakey VA Medical Center

2002 Holcombe BLVD

Houston TX 77030 4298

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award

Management, or

[X] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Monthly

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of

Payment Requests.

Department of Veterans Affairs

Financial Service Center https://www.fsc.va.gov/einvoice.asp

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12.00 MO __________________ __________________

Contractor shall provide all labor, support, diagnostic checks, security system testing, inspection, subscriptions, parts not listed as excluded, materials, equipment, transportation, tools, inventory of hang tag for parking, personnel, current software, software updates, testing, original equipment trained technicians, current license, battery replacement schedule, cyber security patches, maintenance records, inspection records, adjustment/ corrections reports, repair /upgrade estimates (break down by material, labor type, hours, mark up percentage and discounts), supervision, corrective maintenance and monthly testing (Duress Buttons, Motion Sensors, Emergency Code Blue, Anti-Ligature Doors, Access

Controlled Doors, Fire Exit Doors, LYNX Duress) services for the

Physical Security Equipment Maintenance, Inspection and Testing services at the Michael E DeBakey VA Medical Center (MEDVAMC) in

Houston, Texas, nine Community Based Outpatient Clinics (CBOCs), VA Domiciliary and any future Domiciliary or CBOC established by the

MEDVAMC.

Contract Period: Base

POP Begin: 03-01-2021

POP End: 02-28-2022

0002 1.00 YR __________________ __________________

Juniper-Annual software maintenance for Juniper Network.

Contract Period: Base

POP Begin: 03-01-2021

POP End: 02-28-2022

0003 1.00 YR __________________ __________________

Juniper-System Health Monitoring and Management software for security network.

Contract Period: Base

POP Begin: 03-01-2021

POP End: 02-28-2022

1.00 YR __________________ __________________

Open Options-Annual software maintenance for PACS System.

Contract Period: Base

Lynx Duress-Annual software maintenance for Duress System.

Contract Period: Base

Avigilon-Annual software maintenance for CCTV System.

Contract Period: Base

Workstations-Annual Software updates and Cyber Security Patches.

Contract Period: Base

Servers-Annual Software updates and Cyber Security Patches.

Contract Period: Base

Medeco Core-Annual preventative maintenance and batter replacement if required.

Contract Period: Base

1.00 EA __________________ __________________

RFID Hang Tag

Contract Period: Base

12.00 MO __________________ __________________

RFID Hang Tag inventory and replenishment.

Contract Period: Base

4.00 QTR __________________ __________________

Contractor shall provide quarterly training for the DNA Fusion (Open

Options) and LYNX Duress System and any other relevant systems training to the MEDVAMC Police staff.

Contract Period: Base

240.00 HR __________________ __________________

Contractor shall provide training of 240 hours per year off site technician level manufacturer FACTORY training to include travel and per-diem for a maximum of 6 VA Technicians per year to maintain and troubleshoot the system. All Systems including the following: DNA Fusion (Open

Options), LYNX Duress System, Bosch Burglar Alarm System, Juniper

Network System, Avigilon CCTV System, and any other relevant systems training.

Contract Period: Base

120.00 HR __________________ __________________

Contractor shall provide training of 120 hours of operator level training that shall provide Police, Parking, MHCL Nursing Units and Badging staff the training needed to operate the systems DNA Fusion (Open

Options) and Avigilon CCTV.

Contract Period: Base

1.00 HR __________________ __________________

Emergency/After Hour Service Call

Not to Exceed (NTE) 120 Hours.

Contract Period: Base

Battery Replacement.

Control cabinets, power supplies, network and Mercury Board, DNA

Fusion Open Options, and HID PAM Modules and controllers and uninterruptable power supplies (UPS).

Contract Period: Base

1.00 LT __________________ __________________

Other Direct Costs (ODC) Contract Line Item Number (CLIN) to cover all minor, service calls, emergency out of scope parts that are not a routine part of the Physical Security Equipment Maintenance, Inspection and Testing service items required to maintain physical security systems in operation to include labor for installation of parts. All work done under this CLIN shall first be approved in writing by the COR and the CO. The contractor shall submit a quote for all work done under this parts rider to the COR and CO for approval prior to doing any of the work. The quote shall be submitted to the COR with a break down by material, labor type, hours, mark up percentage and discounts. Fair and reasonable pricing will be determined by the COR and CO.

Contract Period: Base

Total For Base Year Option

Contract Period: Base

Contractor shall provide all labor, support, diagnostic checks, security system testing, inspection, subscriptions, parts not listed as excluded, materials, equipment, transportation, tools, inventory of hang tag for parking, personnel, current software, software updates, testing, original equipment trained technicians, current license, battery replacement schedule, cyber security patches, maintenance records, inspection records, adjustment/ corrections reports, repair /upgrade estimates (break down by material, labor type, hours, mark up percentage and discounts), supervision, corrective maintenance and monthly testing (Duress Buttons, Motion Sensors, Emergency Code Blue, Anti-Ligature Doors, Access

Controlled Doors, Fire Exit Doors, LYNX Duress) services for the

Physical Security Equipment Maintenance, Inspection and Testing services at the Michael E DeBakey VA Medical Center (MEDVAMC) in

Houston, Texas, nine Community Based Outpatient Clinics (CBOCs), VA Domiciliary and any future Domiciliary or CBOC established by the

MEDVAMC.

Contract Period: Option 1

POP Begin: 03-01-2022

POP End: 02-28-2023

Juniper-Annual software maintenance for Juniper Network.

Contract Period: Option 1

Juniper-System Health Monitoring and Management software for security network.

Contract Period: Option 1

Contract Period: Option 1

Contract Period: Option 1

Contract Period: Option 1

Contract Period: Option 1

Contract Period: Option 1 required.

Contract Period: Option 1

Contract Period: Option 1

Contract Period: Option 1

Options) and LYNX Duress System and any other relevant systems training to the MEDVAMC Police staff.

Contract Period: Option 1 level manufacturer FACTORY training to include travel and per-diem for a maximum of 6 VA Technicians per year to maintain and troubleshoot the system. All Systems including the following: DNA Fusion (Open

Options), LYNX Duress System, Bosch Burglar Alarm System, Juniper

Network System, Avigilon CCTV System, and any other relevant systems training.

Contract Period: Option 1 that shall provide Police, Parking, MHCL Nursing Units and Badging staff the training needed to operate the systems DNA Fusion (Open

Options) and Avigilon CCTV.

Contract Period: Option 1

Not to Exceed (NTE) 120 Hours.

Contract Period: Option 1

Control cabinets, power supplies, network and Mercury Board, DNA

Fusion Open Options, and HID PAM Modules and controllers and uninterruptable power supplies (UPS).

Contract Period: Option 1

Other Direct Costs (ODC) Contract Line Item Number (CLIN) to cover all minor, service calls, emergency out of scope parts that are not a routine part of the Physical Security Equipment Maintenance, Inspection and Testing service items required to maintain physical security systems in operation to include labor for installation of parts. All work done under this CLIN shall first be approved in writing by the COR and the CO. The contractor shall submit a quote for all work done under this parts rider to the COR and CO for approval prior to doing any of the work. The quote shall be submitted to the COR with a break down by material, labor type, hours, mark up percentage and discounts. Fair and reasonable pricing will be determined by the COR and CO.

Contract Period: Option 1

Total For Option Year 1

Contract Period: Option 1 system testing, inspection, subscriptions, parts not listed as excluded, materials, equipment, transportation, tools, inventory of hang tag for parking, personnel, current software, software updates, testing, original equipment trained technicians, current license, battery replacement schedule, cyber security patches, maintenance records, inspection records, adjustment/ corrections reports, repair /upgrade estimates (break down by material, labor type, hours, mark up percentage and discounts), supervision, corrective maintenance and monthly testing (Duress Buttons, Motion Sensors, Emergency Code Blue, Anti-Ligature Doors, Access

Controlled Doors, Fire Exit Doors, LYNX Duress) services for the

Physical Security Equipment Maintenance, Inspection and Testing services at the Michael E DeBakey VA Medical Center (MEDVAMC) in

Houston, Texas, nine Community Based Outpatient Clinics (CBOCs), VA Domiciliary and any future Domiciliary or CBOC established by the

MEDVAMC.

Contract Period: Option 2

POP Begin: 03-01-2023

POP End: 02-29-2024

Contract Period: Option 2

POP End: 02-29-2024

2003 1.00 YR __________________ __________________

Juniper-System Health Monitoring and Management software for security network.

Contract Period: Option 2

POP Begin: 03-01-2023

POP End: 02-29-2024

2004 1.00 YR __________________ __________________

Open Options-Annual software maintenance for PACS System.

Contract Period: Option 2

POP Begin: 03-01-2023

POP End: 02-29-2024

2005 1.00 YR __________________ __________________

Lynx Duress-Annual software maintenance for Duress System.

Contract Period: Option 2

POP Begin: 03-01-2023

POP End: 02-29-2024

2006 1.00 YR __________________ __________________

Avigilon-Annual software maintenance for CCTV System.

Contract Period: Option 2

POP Begin: 03-01-2023

POP End: 02-29-2024

2007 1.00 YR __________________ __________________

Workstations-Annual Software updates and Cyber Security Patches.

Contract Period: Option 2

POP Begin: 03-01-2023

POP End: 02-29-2024

2008 1.00 YR __________________ __________________

Servers-Annual Software updates and Cyber Security Patches.

Contract Period: Option 2

POP Begin: 03-01-2023

POP End: 02-29-2024

2009 1.00 YR __________________ __________________

Medeco Core-Annual preventative maintenance and batter replacement if required.

Contract Period: Option 2

POP Begin: 03-01-2023

POP End: 02-29-2024

2010 1.00 EA __________________ __________________

Contract Period: Option 2

Contract Period: Option 2

Options) and LYNX Duress System and any other relevant systems training to the MEDVAMC Police staff.

Contract Period: Option 2 level manufacturer FACTORY training to include travel and per-diem for a maximum of 6 VA Technicians per year to maintain and troubleshoot the system. All Systems including the following: DNA Fusion (Open

Options), LYNX Duress System, Bosch Burglar Alarm System, Juniper

Network System, Avigilon CCTV System, and any other relevant systems training.

Contract Period: Option 2 that shall provide Police, Parking, MHCL Nursing Units and Badging staff the training needed to operate the systems DNA Fusion (Open

Options) and Avigilon CCTV.

Contract Period: Option 2

Not to Exceed (NTE) 120 Hours.

Contract Period: Option 2

Control cabinets, power supplies, network and Mercury Board, DNA

Fusion Open Options, and HID PAM Modules and controllers and uninterruptable power supplies (UPS).

Contract Period: Option 2 all minor, service calls, emergency out of scope parts that are not a routine part of the Physical Security Equipment Maintenance, Inspection and Testing service items required to maintain physical security systems in operation to include labor for installation of parts. All work done under this CLIN shall first be approved in writing by the COR and the CO. The contractor shall submit a quote for all work done under this parts rider to the COR and CO for approval prior to doing any of the work. The quote shall be submitted to the COR with a break down by material, labor type, hours, mark up percentage and discounts. Fair and reasonable pricing will be determined by the COR and CO.

Contract Period: Option 2

Total For Option Year 2

Contract Period: Option 2 system testing, inspection, subscriptions, parts not listed as excluded, materials, equipment, transportation, tools, inventory of hang tag for parking, personnel, current software, software updates, testing, original equipment trained technicians, current license, battery replacement schedule, cyber security patches, maintenance records, inspection records, adjustment/ corrections reports, repair /upgrade estimates (break down by material, labor type, hours, mark up percentage and discounts), supervision, corrective maintenance and monthly testing (Duress Buttons, Motion Sensors, Emergency Code Blue, Anti-Ligature Doors, Access

Controlled Doors, Fire Exit Doors, LYNX Duress) services for the

Physical Security Equipment Maintenance, Inspection and Testing services at the Michael E DeBakey VA Medical Center (MEDVAMC) in

Houston, Texas, nine Community Based Outpatient Clinics (CBOCs), VA Domiciliary and any future Domiciliary or CBOC established by the

MEDVAMC.

Contract Period: Option 3

POP Begin: 03-01-2024

POP End: 02-28-2025

Juniper-Annual software maintenance for Juniper Network.

Contract Period: Option 3

POP Begin: 03-01-2024

POP End: 02-28-2025

3003 1.00 YR __________________ __________________

Juniper-System Health Monitoring and Management software for security network.

Contract Period: Option 3

POP Begin: 03-01-2024

POP End: 02-28-2025

3004 1.00 YR __________________ __________________

Open Options-Annual software maintenance for PACS System.

Contract Period: Option 3

POP Begin: 03-01-2024

POP End: 02-28-2025

3005 1.00 YR __________________ __________________

Lynx Duress-Annual software maintenance for Duress System.

Contract Period: Option 3

POP Begin: 03-01-2024

POP End: 02-28-2025

3006 1.00 YR __________________ __________________

Avigilon-Annual software maintenance for CCTV System.

Contract Period: Option 3

POP Begin: 03-01-2024

POP End: 02-28-2025

3007 1.00 YR __________________ __________________

Workstations-Annual Software updates and Cyber Security Patches.

Contract Period: Option 3

POP Begin: 03-01-2024

POP End: 02-28-2025

3008 1.00 YR __________________ __________________

Servers-Annual Software updates and Cyber Security Patches.

Contract Period: Option 3

POP Begin: 03-01-2024

POP End: 02-28-2025

3009 1.00 YR __________________ __________________

Medeco Core-Annual preventative maintenance and batter replacement if required.

Contract Period: Option 3

Contract Period: Option 3

Contract Period: Option 3

Options) and LYNX Duress System and any other relevant systems training to the MEDVAMC Police staff.

Contract Period: Option 3 level manufacturer FACTORY training to include travel and per-diem for a maximum of 6 VA Technicians per year to maintain and troubleshoot the system. All Systems including the following: DNA Fusion (Open

Options), LYNX Duress System, Bosch Burglar Alarm System, Juniper

Network System, Avigilon CCTV System, and any other relevant systems training.

Contract Period: Option 3 that shall provide Police, Parking, MHCL Nursing Units and Badging staff the training needed to operate the systems DNA Fusion (Open

Options) and Avigilon CCTV.

Contract Period: Option 3

Not to Exceed (NTE) 120 Hours.

Contract Period: Option 3

Battery Replacement.

Control cabinets, power supplies, network and Mercury Board, DNA

Fusion Open Options, and HID PAM Modules and controllers and uninterruptable power supplies (UPS).

Contract Period: Option 3 all minor, service calls, emergency out of scope parts that are not a routine part of the Physical Security Equipment Maintenance, Inspection and Testing service items required to maintain physical security systems in operation to include labor for installation of parts. All work done under this CLIN shall first be approved in writing by the COR and the CO. The contractor shall submit a quote for all work done under this parts rider to the COR and CO for approval prior to doing any of the work. The quote shall be submitted to the COR with a break down by material, labor type, hours, mark up percentage and discounts. Fair and reasonable pricing will be determined by the COR and CO.

Contract Period: Option 3

Total For Option Year 3

Contract Period: Option 3 system testing, inspection, subscriptions, parts not listed as excluded, materials, equipment, transportation, tools, inventory of hang tag for parking, personnel, current software, software updates, testing, original equipment trained technicians, current license, battery replacement schedule, cyber security patches, maintenance records, inspection records, adjustment/ corrections reports, repair /upgrade estimates (break down by material, labor type, hours, mark up percentage and discounts), supervision, corrective maintenance and monthly testing (Duress Buttons, Motion Sensors, Emergency Code Blue, Anti-Ligature Doors, Access

Controlled Doors, Fire Exit Doors, LYNX Duress) services for the

Physical Security Equipment Maintenance, Inspection and Testing services at the Michael E DeBakey VA Medical Center (MEDVAMC) in

Houston, Texas, nine Community Based Outpatient Clinics (CBOCs), VA Domiciliary and any future Domiciliary or CBOC established by the

MEDVAMC.

Contract Period: Option 4

Contract Period: Option 4

Juniper-System Health Monitoring and Management software for security network.

Contract Period: Option 4

Contract Period: Option 4

Contract Period: Option 4

Contract Period: Option 4

Contract Period: Option 4

Contract Period: Option 4 required.

Contract Period: Option 4

Contract Period: Option 4

Options) and LYNX Duress System and any other relevant systems training to the MEDVAMC Police staff.

Contract Period: Option 4 level manufacturer FACTORY training to include travel and per-diem for a maximum of 6 VA Technicians per year to maintain and troubleshoot the system. All Systems including the following: DNA Fusion (Open

Options), LYNX Duress System, Bosch Burglar Alarm System, Juniper

Network System, Avigilon CCTV System, and any other relevant systems training.

Contract Period: Option 4 that shall provide Police, Parking, MHCL Nursing Units and Badging staff the training needed to operate the systems DNA Fusion (Open

Options) and Avigilon CCTV.

Contract Period: Option 4

Not to Exceed (NTE) 120 Hours.

Control cabinets, power supplies, network and Mercury Board, DNA

Fusion Open Options, and HID PAM Modules and controllers and uninterruptable power supplies (UPS).

Contract Period: Option 4 all minor, service calls, emergency out of scope parts that are not a routine part of the Physical Security Equipment Maintenance, Inspection and Testing service items required to maintain physical security systems in operation to include labor for installation of parts. All work done under this CLIN shall first be approved in writing by the COR and the CO. The contractor shall submit a quote for all work done under this parts rider to the COR and CO for approval prior to doing any of the work. The quote shall be submitted to the COR with a break down by material, labor type, hours, mark up percentage and discounts. Fair and reasonable pricing will be determined by the COR and CO.

Contract Period: Option 4

Total For Option Year 4

Contract Period: Option 4

GRAND TOTAL __________________

Except when it is determined in accordance with FAR 17.206(b) not to be in the Government’s best interests, the Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. This includes options under FAR

52.217-8, Option to Extend Services, which applies to this solicitation. Evaluation of options under FAR 52.217-8 will be accomplished by using the prices offered for the last option period to determine the price for a 6-month option period, which will be added to the base and other option years to arrive at the total price. Evaluation of options will not obligate the Government to exercise the option(s).

B.3 STATEMENT OF WORK

Physical Security Equipment Maintenance, Inspection and Testing

STATEMENT OF WORK

1. Introduction: This non-personnel services contract to provide 24/7 to include emergency service for the Physical Security Equipment Maintenance and Testing services at the Michael E

DeBakey VA Medical Center (MEDVAMC) in Houston, Texas, nine Community Based

Outpatient Clinics (CBOCs), VA Domiciliary and any future Domiciliary or CBOC established by the MEDVAMC.

1.2. Scope: Contractor shall provide all labor, support, diagnostic checks, security system testing, inspection, subscriptions, parts not listed as excluded, materials, equipment, transportation, tools, inventory of hang tag for parking, personnel, current software, software updates, testing, original equipment trained technicians, current license, battery replacement schedule, cyber security patches, maintenance records, inspection records, adjustment/ corrections reports, repair /upgrade estimates (break down by material, labor type, hours, mark up percentage and discounts), supervision, corrective maintenance and monthly testing (Duress

Buttons, Motion Sensors, Emergency Code Blue, Anti-Ligature Doors, Access Controlled Doors, Fire Exit Doors, LYNX Duress) services for the Physical Security Equipment Maintenance, Inspection and Testing services at the Michael E DeBakey VA Medical Center (MEDVAMC) in

Houston, Texas, nine Community Based Outpatient Clinics (CBOCs), VA Domiciliary and any future Domiciliary or CBOC established by the MEDVAMC.

2. General Requirements: This section describes the general requirements for this effort. The following sub-sections provide details of various considerations on this effort. The contractor shall alert the Contacting Officer Representative (COR) of any changes to this order that will impact scope(schedule/cost). Prior to execution of any change to a product which impacts scope, the contractor shall seek approval from the Contracting Officer (CO).

2.1. The Contractor shall provide support 24/7 for all existing and remaining physical security, anti-ligature alarms, access control, closed circuit television (CCTV), intercoms, wireless and wired local area networks, emergency code blue, LYNX Duress system, parking and perimeter gates components at the MEDVAMC campus, 2002 Holcombe Blvd., Houston, TX 77030, nine

Community Based Outpatient Clinics (CBOCs), VA Domiciliary and any future Domiciliary or

CBOC established by the MEDVAMC.

2.2. Contractor shall provide annual software, firmware, and hardware updates for ALL the

Servers/Workstation clients, network switches, Video Management System and hardware components. Contractor shall provide MEDVAMC with written documentation regarding the scheduled maintenance of equipment and testing results.

2.3 Contractor shall provide security system testing & inspection services for 100% of the existing and remaining security system every weekly, monthly, quarterly, semi, and annual inspection intervals. All preventive maintenance testing shall be performed in accordance with manufacturer and VA Electronics Department staff recommendations to include a visual and functional test & inspection of all components that are part of this contract. This shall also include cleaning components and any additional tests required by the VA for the VA Hospital, CBOCs, and Domiciliary installation projects. Written documentation of these services and tests shall be provided to the VA at the end of each inspection period showing that 100% of the system has been tested and serviced.

2.4 Security system equipment that shall be included in this contract, but not limited to, are the intercom, CCTV, parking and perimeter gate operators, strong arm, code blue, burglar, anti-ligature and duress alarms and all other existing and remaining access points tied into the DNA

Fusion Open Options access control system.

2.5. Contractor shall perform a daily diagnostic check of the Security Servers and Clients

Software Version vs. the current version offered by the manufacture. In the event a new version or any service versions are available, the contractor shall download these upgrades and service patches from the manufacturer’s web sites, install, program, and implement into existing system.

Contractor shall also screen all video, access control databases, and software for errors and correct as needed.

2.6. Contractor shall perform daily diagnostic inspections on the parking control and surveillance systems and make corrective repairs as needed. Contractor shall also develop a validation ticket dispenser replacement program to ensure dispensers are never empty and always operational.

Contractor shall provide service for all access control card readers and user profiles, gate parking hangtag readers. Gate hangtags shall be sourced and provided by the Contractor. Contractor shall submit concurrent with TECHNICAL QUOTE sample dispenser replacement program.

2.7. Contractor shall provide LYNX Duress System, Swisslog tube system, Avigilon CCTV, fiber network, Juniper Network Switches, and Distributed Network Architecture (DNA Fusion

Open Options) maintenance and factory support, yearly subscription costs, repair, installation of existing and remaining components and devices, programming and testing. Contractor shall submit concurrent with TECHNICAL QUOTE evidence /documentation as being original equipment manufacturer (OEM) trained.

2.8. Contractor shall maintain the following subscriptions and licenses; Open Options software and redundancy maintenance, Codebench software maintenance, Avigilon cctv software and firmware maintenance, LYNX duress software maintenance, and juniper firmware and software maintenance. Contractor shall submit concurrent with TECHNICAL QUOTE evidence

/documentation authorized and the capability to provide OEM software or license.

2.9 Contractor shall provide all programming, connect all physical wiring connections, install electronic components and hardware, and test of all existing and remaining equipment and devices to keep all systems running and operational.

2.10. Contractor shall develop a battery replacement program to ensure all batteries in control cabinets, power supplies, network and Mercury Board, DNA Fusion Open Options, and HID

PAM Modules and controllers and uninterruptable power supplies (UPS) are replaced annually.

Contractor shall submit concurrent with TECHNICAL QUOTE sample battery replacement program.

2.11. Contractor shall provide replacement Vehicle Parking Hang Tags and Access Stickers for vehicle registration.

2.12. Limited Parts, Emergency Repairs and Component Repair & Replacement: This contract will contain a $100,000.00 per year Other Direct Costs (ODC) Contract Line Item

Number (CLIN) to cover all minor, service calls, emergency out of scope parts that are not a routine part of the Physical Security Equipment Maintenance and Testing services items required to maintain physical security systems in operation to include labor for installation of parts. All work done under this CLIN shall first be approved in writing by the COR and the CO. The contractor shall submit a quote for all work done under this parts rider to the COR and CO for approval prior to doing any of the work. The quote shall be submitted to the COR with a break down by material, labor type, hours, mark up percentage and discounts. Fair and reasonable pricing will be determined by the COR and CO.

Written approval from the Contracting Officer is required before the commencement of any work under this CLIN. When the work is approved and completed, the contractor shall submit to the COR a report of all work including total cost and detailing the work that was performed.

Parts replaced under this contract shall be new OEM specifications and shall be warranted against defects in material and workmanship during the term of this contract or 90 days, whichever is longer. Parts replaced shall become the sole property of the Government. All repair and replacement costs shall be provided to the MEDVAMC COR under this CLIN.

2.13. Response Time & Prioritization: In order to account for the 24-hour nature of the

MEDVAMC operation, the Contractor shall include ALL 24/7/365 non-scheduled emergency and after hour calls per year regardless of the day-of-week or time-of-day. Emergency calls beyond scope of the repairs shall be billed a single time and material rate. Emergency calls to the contractor will be placed or authorized by a Contracting Officer’s Representative

(COR). The VA will not pay for services provided not authorized by the COR.

2.14. Service Documentation & Logging: Contractor shall ensure each and every security system testing & service call shall be documented utilizing an inspection report service by

Building Reports.com (BR.COM) and/or work order completed by the contractor. The contractor’s job shall not be complete until his/her testing and or service call is formally documented and submitted to the COR at the regularly scheduled intervals e.g. daily, weekly, bi-weekly, monthly, quarterly, semi-annually, and annually depending on devices and system requirements. All alarm points shall be tested to ensure the alarms are received at the associated monitoring workstation graphics with audio and visual indications.

Contractor shall ensure an on-site security service logbook are provided and maintained by the contractor. The purpose of this logbook is to allow VA security personnel to document system issues or problems in a centralized location. When the contractor arrives on-site, this shall be the first level of documentation they he/she shall review. All contractor personnel shall be required to sign-in and out of the VA Energy Control Center (ECC) contractor logbook each time the contractor personnel enter and leave the VA campus.

Contractor shall provide records of all Standard Operating Procedures (SOP) for all equipment, computer programs, software, firmware, installing, passwords, access profiles, and removal of any and all of the existing and remaining equipment, devices, and hardware. SOP for all procedures of performing all features of the software programs required to keep the campus in operating order.

2.15. Customer Call Support: To quickly address customer technical questions or issues that may arise, the contractor shall provide the VA with on-line customer call and technical support with all original equipment manufacturers (OEM) and equipment vendors. During the hours of

8:00 AM to 5:00 PM, Monday through Friday, MEDVAMC can contact the local contractor’s office, and be assured of prompt and courteous service. During hours other than those listed above, calls shall be handled directly by the contractor’s answering service. Calls to the contractor shall be placed or authorized by a Contracting Officer’s Representative (COR).

The VA will not pay for services provided not authorized by a COR.

2.16. Training: Contractor shall provide quarterly refresher training on the following: DNA

Fusion (Open Options), LYNX Duress System, Bosch Burglar Alarm System, Juniper Network

System, Avigilon CCTV System, Aethon Tube System, and any other relevant systems training.

2.16.1. Contractor shall provide quarterly training to include but not limited to the DNA

Fusion (Open Options) and LYNX Duress System as well as any security system components to the MEDVAMC Police staff.

2.16.2. There shall be 240 hours per year off site technician level manufacturer

FACTORY training to include travel and per-diem for a maximum of 6 VA Technicians per year to maintain and troubleshoot the system. All Systems including but not limited to the following: DNA Fusion (Open Options), LYNX Duress System, Bosch Burglar

Alarm System, Juniper Network System, Avigilon CCTV System, and any other relevant systems training.

2.16.3. Contractor shall provide Training of 120 hours of operator level training that shall provide Police, Parking, MHCL Nursing Units and Badging staff the training needed to operate the system. Training to include but not limited to DNA Fusion (Open

Options)+Avigilon CCTV

2.17. Performance Goals Review: Upon execution of this agreement, and prior to commencement of services, contractor shall meet with local VA security personnel to establish specific written mutual goals for success. These goals will ultimately become the measuring stick for success of the contract with MEDVAMC.

2.18. Duress Switch Testing: Contractor shall test all existing and remaining duress buttons throughout the VA Hospital and Domiciliary. This test shall be performed on a monthly basis.

The alarm points for these switches shall be tested to ensure the alarms are received at the associated monitoring workstations with audio and graphic visual indicators. As part of this test, the contractor shall visit each duress button installed in the facility. They shall press the button and then via radio or telephone communicate back to the PD on the DNA Fusion Open Options software and workstations to determine that switch was working properly. The contractor shall provide a minimum of two technicians to conduct the tests. The contractor shall install a Bar

Code at each button. When the contractor gets to each button or computer keyboard, they shall scan the bar code with a handheld reader. This shall ensure that each and every button has been visited. The contractor shall produce a report both hard copy and electronic to show that 100% of the switches have been tested during the testing period. Contractor shall perform immediate repairs on all nonworking duress buttons and retest. These reports shall be on file at the VA and available on the internet BR.com website.

The contractor shall test and maintain the LYNX computer duress system, yearly subscriptions, software and firmware updates and maintenance.

2.19. Motion Intrusion Detector Testing: The contractor shall test all motion intrusion detectors throughout the hospital. This test will be performed on a monthly basis. As part of this test an OEM trained technician shall visit each detector installed out in the facility. They shall activate the motion detector and then via radio communicate with a second OEM trained technician to determine that the detector was working properly. The alarm points for these motion detectors shall be tested to ensure the alarms are received at the associated monitoring workstations with audio and graphic visual indicators. The contractor shall install a Bar Code at each device or panel. When the contractor gets to the device, they shall scan the bar code with a handheld reader. This shall ensure that each and every device has been visited. The contractor shall produce a report both hard copy and electronic to show that 100% of the devices have been tested during the testing period. These reports shall be on file at the VA and available on the internet BR.com website.

2.20. Code Blue Station Testing: The contractor shall test all Code Blue stations located throughout the hospital. This test shall be performed on a monthly basis. As part of this test a technician will inspect and test each emergency code blue station throughout the facility. They shall activate the code blue station and then via communicate with a second OEM trained technician to determine that the station was working properly. The alarm points for these Code

Blue stations shall be tested to ensure the alarms are received at the associated monitoring workstations with audio and graphic visual indicators. The contractor shall install a Bar Code at each station. When the contractor gets to the switch each Code Blue Station, they shall scan the bar code with a handheld reader. This shall ensure that each and every station has been visited.

The contractor shall produce a report both hard copy and online to show that 100% of the code blue stations have been tested during the testing period. These reports will be on file at the VA and available on the internet. Contractor shall make all necessary repairs when found inoperable.

2.21. Anti-ligature Door Testing: Contractor shall test all existing and remaining anti-ligature door alarm system throughout the VA Hospital. This test shall be performed on a monthly basis.

As part of this test, the contractor shall inspect and test each door and press the switch with minimal force then via radio or telephone to communicate back to a continuum workstation and determine that switch was working properly. The contractor shall provide a minimum of two

OEM trained technicians to conduct the tests. The alarm points for these Anti-Ligature Door switches shall be tested to ensure the alarms are received at the associated monitoring workstations with audio and graphic visual indicators. The contractor shall install a Bar Code at each switch. When the contractor gets to the switch, they will scan the bar code with a handheld reader. This shall ensure that each and every button has been inspected and tested. The contractor shall produce a report both hard copy and electronic to show that 100% of the switches have been tested during the testing period. Contractor shall perform immediate repairs on all nonworking duress buttons and retest. These reports shall be on file at the VA and available on the internet.

2.22. Access Controlled Door Testing: The contractor shall test all existing and remaining access-controlled doors throughout the hospital and domiciliary. This test shall be performed on a monthly basis. As part of this test an OEM trained technician shall visit each reader, swipe a

PIV card and verify the locking devices unlocks correctly. The contractor shall install a Bar Code at each reader. When the contractor gets to the reader, scan the bar code with a handheld inspection reader. This shall ensure that each and every device has been visited. The contractor shall replace batteries in wireless access control readers at least monthly. The contractor shall produce a report both hard copy and electronic to show that 100% of the readers have been tested during the testing period. These reports will be on file at the VA and available on the internet at the BR.com Website.

2.23. Fire Exit Door Testing: The contractor shall test all existing and remaining fire exit doors throughout the hospital and domiciliary. These doors remain closed for long periods of time and are subjective to residual magnetism. The alarm points for these door sensors shall be tested to ensure the alarms are received at the associated monitoring workstations with audio and graphic visual indicators. The contractor shall provide monthly testing and preventive maintenance.

2.24. Perimeter and Parking Gates: Contractor shall maintain all perimeter and parking gates, implement a preventive maintenance program, test and ensure all gates are in proper operational condition, ensure all gates can be controlled by the DNA Fusion Open Options Access Control

System. Contractor shall ensure all intercom systems are in proper operation and repair if necessary.

System Monthly

Inspection

Yearly Device Count

Current

Contract

Device count change

Preventative

Maintenance of

Security Systems

X All Systems All systems

Duress Buttons X

Motion Sensors /

Burg Panels

X

Emergency Code

Blue

X

Anti-Ligature X

Access Control Doors X

Fire Exit Doors X

Emergency Service

Calls

X

Overtime After

Hours Service Calls

X

Training on-site X

Training off-site X

Juniper Network X

Gates / Transcore X

2.25. Personnel Qualification and Certifications: Contractor shall submit all personnel resumes, training and certification concurrent with Technical Quote.

Prime contractor shall possess 5 (five) years of relevant experience and have current certification documentation of all included VA Systems.

2.26. Prime contractor shall submit concurrent with Technical Quote evidence for certification/authorized dealer for:

1. Juniper Network Certification

2. Medeco (ASSA Abloy) Electronic Core Certification

3. DNA Open Options Access Control Certification

4. Bosch Burglar Alarm Certification

5. Magnetic Autocontrol Parking Gates

6. Avigilon CCTV Surveillance Certification

7. Building Reports.com Reporting Certification

8. Transcore RFID Vehicle Tag Readers

9. Stentofon Intercom

10. The Door Switch Anti-Ligature

11. Lynx Duress

12. Code Blue Emergency Stations

13. PELCO Digital Sentry Network Video (DSSRV)

14. HID Codebench PIV Software

15. Swisslog Pneumatic Tube System

The prime contractor shall submit concurrent with technical quote names, certifications, resumes and training of employees and prospective employees who are known to the contractor that are anticipated to fulfill the services of this requirement. Prospective employees shall provide letter of commitments in writing and copies of any licenses or certifications.

2.27. Prime contractor Relevant Experience: Prime contractor shall have at least five (5) years of relevant experience testing, maintaining, repairing, diagnosing, programming, modifying and installing Physical Security Access Control System, Digital Sentry Network Video Servers, Avigilon Video Networks, and Wireless & Juniper Local Area Networks and Intrusion Detection systems.

Prime contractor shall submit concurrent with Technical Quote relevant experience form and a detailed management plan describing their proposed capability and methods to meet all the requirements in the Statement of work (SOW) and Solicitation.

The plan shall be organized, specific and complete in detail, realistic, and provide a straightforward delineation of the proposed management system. The plan shall contain all proposed management policies and organization charts proposed to implement the plan.

2.28. Quality Control Plan (QCP): Prime contractor shall submit concurrent with Technical

Quote a QCP addressing but not limited to sufficient personnel, procedures, and expendable and durable goods to perform the duties listed in the statement of work without additional support from the VA.

At a minimum, the Plan shall include:

• Quality Control (QC) organization structure

• Resume for each potential employee

• Duties, responsibilities and authority of QC Personnel:

• Outside organizations/Subcontractor

• Proposed Testing Plan & Procedures

• Documentation Procedures for completed work

• Excluded parts list

• Dis

• Batter

2.29. Changes to the Contract or Statement of Work: Changes to this SOW or the contract shall only be authorized and approved through written correspondence from the CO. A copy of each change shall be kept in a project folder along with all other documents or items pertaining to the project. Costs incurred by the Contractor through the actions of parties other than the CO shall be borne by the Contractor.

3. Contract Type: This is a firm fixed price contract (FFP).

3.1. Period of Performance: The period of performance shall be for a Base Period of 12-

Months and with four (4) 12-Month option periods exercisable at the discretion of the

Government.

3.1.2 Place of Performance:

• Michael E. DeBakey VA Medical Center, 2002 Holcombe Blvd., Houston, TX 77030

• Beaumont VA Clinic, 3420 Veterans Circle, Beaumont, TX 77707-2552

• Charles Wilson Department of Veterans Affairs Outpatient Clinic, 2206 North John

Redditt Drive, Lufkin, TX 75904-1776

• Conroe VA Clinic, 690 South Loop 336 West, Suite 300, Conroe, TX 77304-3320

• Galveston County VA Clinic, 3828 Avenue N, Galveston, TX 77550-6614

• Katy VA Clinic, 750 Westgreen Boulevard, Westgreen Professional Building, Katy, TX

77450-2799

• Lake Jackson VA Clinic, 208 South Oak Drive, Suite 700, Lake Jackson, TX 77566-5789

• Richmond VA Clinic, 22001 Southwest Freeway, Suite 200, Richmond, TX 77469-7002

• Texas City VA Clinic, 9300 Emmett F. Lowery Expressway, Suite 206, Texas City, TX

77591-2134

• Tomball VA Clinic, 1200 West Main Street, Tomball, TX 77375-5522

• Future CBOC at Sugarland and Humble

• Future Domiciliary

3.1.3. Gray Market Prevention: (a) Gray market items are Original Equipment Manufacturers

(OEM) goods sold through unauthorized channels in direct competition with authorized distributors. This procurement is for a physical security maintenance and testing services contracts for maintenance of security systems (i.e. replacement parts, software, license) for VA

Medical Center, CBOC, and VA Domiciliary. No remanufactures or gray market items will be acceptable.

(b) Vendor shall be an OEM, authorized dealer, authorized distributor or authorized reseller for the proposed security equipment and/or services contracts for maintenance of security systems

(i.e. replacement parts, software, license), verified by an authorization letter or other documents from the OEM, such that the OEM’s warranty and service are provided and maintained by the

OEM. All software licensing, warranty and service associated with the security system supplies, security equipment and/or services contracts for maintenance of security system equipment shall be in accordance with the OEM terms and conditions.

(c) The delivery of gray market items to the VA in the fulfillment of an award constitutes a breach of contract. Accordingly, the VA reserves the right to enforce any of its contractual remedies. This includes termination of the contract or, solely at the VA’s election, allowing the

Vendor to replace, at no cost to the Government, any remanufactured or gray market item(s) delivered to a VA medical facility upon discovery of such items.

4 Phase Out/Transition Requirements

This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

If there is a change in contractor or if the operation reverts to in-house, the incumbent contractor will provide familiarization, to the government or the follow-on contractor, whichever the case may be. During the phase-out familiarization period, the incumbent will be fully responsible for the operation of physical security maintenance, testing, diagnostics and emergency repairs.

The government reserves the right to conduct site visits in all contractor operated facilities in conjunction with the solicitation of offers for the follow-on contract. In the event the follow-on contract is awarded to other than the incumbent, the incumbent contractor will cooperate to the extent required to permit an orderly change over to the successful contractor.

4.1 Security

Contr…