SOW Guard Service.pdf

ATTACHMENT 2

Statement of Work (SOW)

Guard Services Field Acquisition Office (FAO)

The Government intends to establish a single indefinite delivery, requirements type contract for the provision of guard services (unarmed). The Contractor will be responsible for controlling access to the US Armed Forces Reserve Complex (GPOC), located in Grand Prairie, Texas by visually verifying the identification /credentials of every individual attempting to enter through the main gate. The main gate is defined as the access to GPOC on Camden Avenue, Grand Prairie, Texas. The Contractor will perform reviews of security camera recordings and end of day security inspections to ensure facilities and equipment are protected. The Government reserves the right to award without discussion and to award as a single award. Therefore, each initial quote should contain the contractor's best terms from a cost or price standpoint. The contract performance period will be in effect from the date of award through 12 months, with a base year and four option years.

GENERAL INFORMATION

It is estimated that 750 -1000 vehicles may attempt to gain access to GPOC each day.

The majority of these vehicles will be arriving between the hours of 6:15 am to 9:00 am.

In addition to Military and Federal Bureau of Prisons (BOP) personnel permanently assigned to the Complex, there will be transient students, visitors, contractors, delivery personnel, and other assorted individuals entering the base. There is an Army Air Force Exchange Store operating on the Complex, which accepts Military Retirees to shop in the store. The parking and entrance for the store is set up so that Retirees do not have to enter through the Main gate to shop. There is a Delivery/Construction Gate off Idlewild Avenue. The purpose of this gate is not included in the Statement of Work.

SCHEDULE

The Contractor will normally work Sunday through Saturday, to include federal holidays.

The main gate shall have a guard at all times between the hours of 6:00 am and 6:00 pm.

After 6:00 pm, the Contractor shall provide physical security checks for all buildings on GPOC. The Contractor shall provide a copy of all work schedules to the Contract Monitor (CM) and post same in the work area at the beginning of each work schedule period, or issuance of a revised work schedule. Changes to schedules shall be posted in sufficient time to assure that employees affected by a change in duty hours are properly notified.

All guards shall be in proper uniform, be neat and clean in their appearance, and ready to begin work promptly at the start of their shift. All guards shall remain on the job and in full uniform until the end of their full tour of duty. All uniforms shall be the same design and color.

SUPPLIES

The Contractor shall provide management, supervision, and manpower (equipment and supplies, except as provided by the Government) necessary to provide guard services as described herein. All records maintained by the Contractor under the resulting contract will remain the property of the Government.

EQUIPMENT, UNIFORMS AND MATERIALS

A. Use, Accountability, and Care of Government Furnished Property

1) The following supplies, materials, and equipment will be furnished by the Government:

a) Electrical and mechanical equipment where installed, such as alarms and surveillance systems, communications equipment. Complete and current inventories of equipment will be maintained by the CM.

b) Repair and maintenance of equipment in paragraph A.1)a).

c) Guard's Duty Book.

d) Telephones deemed necessary by the Government for the conduct of official

Government business under the resulting contract.

e) Guard office and office equipment (as deemed necessary by the Government).

f) All administrative forms prescribed for use by Contractor employees while on duty may be obtained by contacting the CM.

g) On-site training of personnel employed by the Contractor for the purpose of understanding and operating equipment, systems, or emergency procedures.

h) Building utilities and services will be afforded to the Contractor's personnel.

This includes use of concession facilities and restrooms.

2) Accountability for Government Property: All property furnished by the Government under the resulting contract shall remain the property of the Government. Upon termination or expiration of the resulting contract, the Contractor shall render an accounting of all such property which has come into its possession. All equipment issued by the Government to the Contractor will be issued on either a GSA Form 1025, Receipt of Property, or a BP-A100.044, Stores Requisition, Invoice & Transfer Receipt.

Any property furnished by the Government to fulfill contract requirements which is lost or damaged resulting from improper use or negligence by the Contractor's employees shall be repaired or replaced by the Government. The cost of such repairs or replacement shall be deducted from the Contractor's invoice.

3) Use of Government Property: Government property (to include telephones) shall be used for official Government business only in the performance of the resulting contract.

Government property will not be used in any manner for any personal advantage, business gain, or other personal endeavor by the Contractor or its employees.

4) Safeguarding Government Property: The Contractor shall take all reasonable precautions, as directed by the Government, or in the absence of such direction, or in accordance with sound industrial practices, to safeguard and protect Government Property.

5) Malfunctioning Government Property: The Contractor shall be responsible for reporting to the CM the malfunctioning of any Government equipment used by the Contractor or its employees.

B) Use, Accountability and Care of Contractor Furnished Property: The Contractor shall provide in its quote a list of all items to be provided to its employees, such as radio equipment, description of uniforms, etc. The Contractor shall also provide communication equipment to both the Military and CM.

1) Uniforms: Uniform type and the wearing of same shall conform to industry standards for guard services for male and female guards. Appropriate lettered breast and cap badges indicating the jurisdiction from which policy authority is obtained shall be worn as part of the uniform (provided such authority is grantable under State and local law). Appropriate patch or embroidery indicating the identity of the Contractor shall be included on the shirt and jacket. Identification name tag shall be worn. The Contractor shall ensure a sufficient quantity of uniform items to ensure each guard is in proper uniform while on post. Uniforms and equipment do not have to be new but must be in like new condition.

2) Communication Equipment: Contractor is to provide communication equipment (two-way radio and telephone) capable of communication with local law enforcement, fire and medical emergency services agencies. Communication equipment shall be regularly maintained and fully operational at all times.

4) Each guard shall be equipped with supplementary equipment, including but not limited to, notebooks, pens, pencils, replacement flashlight batteries and bulbs, traffic control safety apparel and inclement weather clothing as appropriate to operations.

Guards shall not be permitted to provide themselves with any unauthorized supplemental or personal equipment.

SCOPE OF SERVICE

The requirement for guard services is to man the main gate entrance of the GPOC and verify entry of Military staff, BOP staff, and visitors to the GPOC. The Contractor is to provide management, supervision, and manpower, including equipment and supplies, except as provided by the Government (as noted in Furnished Government Property Section). Should the Contractor fail to provide the required guard services, monetary performance deductions may be taken. No employee of the Contractor shall provide more than 16 hours of service in a 24 hour period.

DUTIES

Entrance Control Post: The Contractor shall operate and enforce a system of personnel identification for entrance to the Complex. Military staff and BOP staff will provide photo identification cards upon request, along with an identification sticker on their vehicles. The guard(s) will maintain law and order within the area of assignment;

discover and detain persons attempting to gain unauthorized access to the Complex;

report any hazardous conditions and items in need of repair in the area of assignment;

obtain professional assistance in the event of an injury or illness to Government employees or others while in the area of assignment; turn off lights, secure doors, windows, and gates, etc., at the conclusion of each shift; prepare required reports on accidents, fires, bomb threats, unusual incidents, and unlawful acts and provide these reports to the CM; perform other functions as necessary in the event of situations or occurrences, such as civil disturbances, attempts to commit espionage, sabotage, or other criminal acts adversely affecting the security or safety of the Government, its employees, property, and the general public under the control of the Government.

Access Control:

1) At 6:00 am each day, the main entrance and exit gates must be opened.

2) At 6:00 pm each day, the main entrance and exit gates must be closed and Contractor must ensure the after hour access code reader is working properly.

3) After 6:00 pm each day physical security checks shall be performed on all buildings at GPOC. Checks will involve approximately 77 fenced acres, 22 buildings and the monitoring of 2 access gates.

Monitoring of the perimeter and Grounds:

1) Each day, the Contractor must monitor the Security Camera DVD record of the previous evening’s entrance and exit traffic.

2) Each day after closing the main gate, the Contractor must conduct visual inspection /security checks of the facility, along with providing a copy of the checklist with the name of the person performing the checks to the CM.

The Contractor shall provide relief personnel as necessary and/or work overtime at no cost to ensure that the objectives of the resulting contract are performed as required.

RESTRICTIONS ON CONTRACT WORKERS

The Contractor shall not supervise inmates, supervise Bureau of Prisons staff, supervise Military Personnel, participate in inmate accountability, requisition, sign for, or pick up supplies, formulate policy or procedures, or attend meetings, staff recalls or staff functions.

INMATE MANAGEMENT

The provision of services under the resulting contract will require infrequent and unsupervised contact with inmates. The Contractor will not be responsible for the management of inmates except to ensure that those inmates involved in activities within the Contractor's scope of work shall abide by all rules, in effect, to ensure the safety and wellbeing of all participants. The Contractor will report any infractions of rules and regulations by any inmate to the CM.

BASE SECURITY

The Contractor agrees to adhere to all regulations prescribed by the base in regards to the safety, custody, and conduct. Contractor may be required to attend an orientation program, consisting of approximately four (4) hours, prior to performing any services under the resulting contact. The date and time for this orientation will be mutually agreed upon by both parties, and reimbursement for attendance will be at base year's hourly contract rate.

METHOD OF PERFORMANCE

The Contractor has sole responsibility and discretion for choosing and implementing the manner and method of performing tasks outlined in this Statement of Work as long as the requirements are met in accordance with the policies described above.

The services, although not directly supervised, shall be reviewed by the CM to ensure contract compliance. The Contractor’s performance will be evaluated in accordance with FAR part 42. Contract monitoring reports will be prepared by the CM and maintained in the resulting contract’s file.

ADMINISTRATION

The Contractor shall provide the name, telephone number, and address of the Contractor Representative or Contract Manager in writing to the Contracting Officer within seven

(7) work days of award of the resulting contract. The Contract Manager will have complete authority to act for the Contractor during the terms of the resulting contract.

The duties of the Contract Manager shall not be performed by uniformed employees.

The Contract Manager shall have the authority to accept notices of deductions, monitoring reports, and all other correspondence on behalf of the Contractor.

Any other management levels utilized by the Contractor shall be included in the quote.

If applicable, the name, telephone number, and address shall be provided to the CM within seven (7) work days of contract award. If applicable, the management personnel should be trained and be able to perform all duties and possess authority and permits, etc.

AUTHORITY /JURISDICTION

Except where precluded by local law or ordinance, the Contractor shall make and complete all arrangements with the appropriate officials in the City, County, or the State in which the duties are to be performed to:

a) Have each employee appointed as a Constable, Special Policy, Conservator of the Peace with sufficient authority to detain or make arrests for violations of law occurring at the job site (applies only when such appointments are obtainable and/or required by local or State law);

b) Provide any official bond required, pay any fees or costs involved or related to the appointment of employees as Constable, Special Police, or Conservator of the Peace, and/or authorization for the arming of any employees engaged in providing services specified under the resulting contract.

c) The Contractor shall assume full liability for any act of its employee(s) in the exercise of any such police authority.

d) Copies of the licenses and permits described herein shall be furnished to the CM.

QUALIFICATIONS OF CONTRACTOR PERSONNEL

To be eligible to perform under the resulting contract, each employee must meet the following education, experience, health, and security requirements.

A) Possess a high school diploma or equivalency and two years of experience demonstrating:

1) Ability to meet and deal with general public;

2) Speak the English language fluently;

3) Ability to read, understand and apply printed rules, detailed orders, instructions, and training materials;

4) Ability to maintain poise and self-control under stress;

5) Be in good general health in order to perform required duties; and

6) Guard personnel must be 21 years of age. The Contractor must follow all Government, State, and/or local licensing requirements and provide proof of compliance with such requirements.

SECURITY REQUIREMENTS

As required by Military each employee of the Contractor must complete and meet the investigative procedures of a military background check prior to contract performance.

However, the Contractor will be responsible for all drug testing costs. The CM and Military will establish a security file that will be maintained on each of the Contractor's employees from the beginning of the resulting contract through its duration. Each employee of the Contractor must complete and meet the following investigative procedures prior to contract performance:

National Crime Information Center (NCIC) check (if applicable) and other Military and /or Department of Justice /Federal Bureau of Prisons background checks as required.

The Contractor shall ensure that all security personnel receive and pass a drug testing prior to hire and that periodic drug testing of security personnel assigned to GPOC be conducted at a minimum of twice per year. Within 24 hours after receipt of the results, copies of all personnel drug tests shall be furnished to the Military and CM. Tests must show that employees are drug free.

By submitting a quote, the contractor and its employees agree to complete the required documents and undergo the required procedures. An individual who does not pass the security clearances will be unable to perform services under the resulting contract. The Contractor and its employees are advised that prior to performance, each person must submit to a urinalysis test for detection of marijuana and other drug usage. If any individual tests positive, said individual shall be excluded from performing under the resulting contract and the Contractor shall provide acceptable replacement personnel subject to the same security requirements. The Contractor must be in compliance with DOJ regulation at 8 Code of Federal Regulations (CFR) 274a regarding the employment of aliens. A copy of this directive is available upon the Contractor's request.