Attachment_2.SOW-EADO.doc

Scope of Work Indian Health Serivce, Eastern Arizona District Office (EADO) Pinetop, AZ

I. OBJECTIVE

The objective of this project is to provide network equipment and services, to include LAN, WLAN, and VoIP integrationand for the new Eastern Arizona District Office (EADO) located in Pinetop, AZ.

II. DELIVERABLES

The scope of services required encompasses installation and configuration of, Cisco Local Area Network (LAN) and Cisco Unified Communications. See attached List of Equipment.

A. Cisco Local Area Network (LAN)

1. Create high-level/low-level diagrams showing the following parameters:

a. Device components and placement.

b. Device serial number/asset tracking numbers.

c. Host nomenclature.

d. IP addressing.

e. Network Equipment/Device interface connection points and descriptions.

f. Uplink medium types, protocols, and speeds.

g. Aggregation/Redundancy types, protocols, and speeds.

h. Dynamic Routing protocols, areas, restrictions.

i. Custom supplemental information.

2. Perform physical placement review and obtain sponsor approval.

3. Perform physical infrastructure assessment and submit readiness report.

4. Perform platform configuration for newly provided LAN devices.

5. Perform universal and global configuration for new LAN devices.

6. Perform configuration for new LAN devices.

7. Perform WAN integration configuration for new LAN devices.

8. Perform QOS configuration according to project design for Unified Communications.

9. Perform rack mount installation of newly provided LAN devices.

B. Cisco Unified Communications

1. Perform legacy UC review and planning for refresh deployment.

2. Create high-level/low-level diagrams showing the following parameters:

a. Device components and placement.

b. Device serial number/asset tracking numbers.

c. Host nomenclature.

d. IP addressing.

e. Network Equipment/Device interface connection points and descriptions.

f. Uplink medium types, protocols, and speeds.

g. Aggregation/Redundancy types, protocols, and speeds.

h. Dynamic Routing protocols, areas, restrictions.

i. Custom supplemental information.

3. Perform physical placement review and obtain owner approval.

4. Perform physical infrastructure assessment and submit readiness report.

5. Perform platform configuration for newly provided UC devices.

6. Perform universal and global configuration for new UC devices.

7. Integrate UC endpoints into existing CUCM and UC at 2nd location across WAN.

8. Perform PSTN configuration for SIP, T-1, and POTS connections.

9. Perform WAN integration configuration for newly provided UC devices.

10. Confirm QOS configuration according to project design for Unified Communications.

11. Develop and submit UC cutover plan for sponsor approval.

12. Perform rack mount installation of newly provided LAN devices.

13. Confirm SRST failover to new SCCP phones.

C. Any and all other installation tasks required to complete the project in accordance with this Scope of Work and the attached List of Equipment.

III. GENERAL CONDITIONS

A. Proof of qualifications. Provide qualification packet which shall include business capability, list of similar projects completed, licenses held, list of representative agreements, certification held and a list of qualified technicians who will perform the work.

B. Codes and Standards. The Contractor shall adhere to the following code requirements for work performed, including testing and inspection:

1. NFPA 70 National Electric Code

2. IEEE Standards

3. BICSI International Standards

4. International Building Code

5. Occupational Safety and Health Act – CFR1926

C. Project Safety

1. All work will comply with Occupational Safety and Health Act – CFR1926.

2. Contractor shall supply all required worksite safety equipment.

3. Contractors will be required to submit and adhere to the following items including but not limited to:

a. MSDS construction binder for all products used onsite.

b. Project specific site safety plan.

4. Contractor shall be responsible for complete and strict compliance with all Fort Yuma Service Unit facility policies, including the safety policy.

D. Submittals: Furnish submittals for all building materials, fixtures and appliances. Provide in scanned PDF format for formal approval.

1. Product Cutsheets.

2. MSDS Sheets for all products.

E. Quality Assurance/Quality Control.

1. All materials shall be approved by owner.

2. All materials shall be installed per manufacturer’s instructions and all applicable codes, and good work practices.

3. Housekeeping will be accomplished on a daily basis. All debris and trash generated by this project will be disposed of properly in accordance with governing national, state and local environmental regulations.

4. Qualifications: All electrical, plumbing and HVAC work shall be performed by an appropriately licensed contractor specializing in the specific trade required.

F. Execution

1. Construction activities shall be coordinated with Indian Health Service Facility Management Staff to ensure that there are no detrimental impacts on the day to day operations of the Hospital or on local residents’ safety.

2. The Contractor shall be responsible for obtaining all required construction permits and licensing, and paying all applicable fees as required.

3. The Contractor shall verify all existing field conditions and measurements prior to foundation and building construction/installation.

G. Inspection

1. The Government reserves the right to inspect all aspects of work performed, including hiring a third party inspector to verify proper installation and operation.

2. Contractor is required to demonstrate full and complete operation of all work performed.

3. Final acceptance will be based on an acceptable final inspection, including final verification testing of all material and workmanship.

H. Project Schedule

1. The contactor shall provide a detailed schedule indicating the date that each phase of construction will be completed.

2. Facility day time hours of operation are 7:00 AM – 5:00 PM, Monday through Friday (excluding Federal holidays). Work outside of these hours must be submitted in writing to the Facility Manager for approval.

3. Schedule shall be in Microsoft Project format or approved equal.

I. Performance Period: The Government shall allow 60 days from the date of NTP.

J. Final Payment.

1. Final Payment will not be authorized until all work is complete (including punch list), the final inspection has been made and Warranty Documents for the FYHCC and appurtenances have been received.

K. Warranty

1. Contractor shall warrant all work for one year from date of acceptance.