RFQ_10209045_SOW.pdf

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Attached to
MEO Diagnostic and Reference Software State and local contract opportunity
Solicitation number
0000034941
Issued by
California

About this file

This document is a Statement of Work (SOW) for Request for Quotation (RFQ) 10209045, issued by the Department of Water Resources (DWR), seeking a three-year contract for diagnostic and reference software for automotive and truck vehicles. The SOW requires a contractor to provide comprehensive software covering all vehicle classes (automotives, light trucks, medium trucks, and heavy-duty trucks) with reference materials up to the current year, and include remote online access for 10 Mobile Equipment Office (MEO) shops. The contract includes one year of technical support with telephone, online, and email access during standard business hours (Monday to Friday, 7am to 5pm), along with all necessary software maintenance, upgrades, and updates.

The payment terms for this contract specify that the first year will be paid in advance upon receipt of a DWR-approved invoice, with subsequent years to be invoiced annually. The payment will follow Net 45 days terms in accordance with Government Code provisions. The software subscription will span three years, with technical support provided for the first year, and the contractor must ensure comprehensive diagnostic and reference materials are available for all vehicle makes and models up to the current year across all vehicle classes.

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RFQ 10209045

Exhibit A Page

1 of 1 STATEMENT OF WORK MEO Diagnostic and Reference Software

A. Scope of Services:

Contractor to provide diagnostic and reference software for automotives, light trucks, medium trucks and heavy-duty trucks for three (3) years.

B. State and Contractor Representatives:

DWR Representative Contractor Representative Name: Name:

Phone: Phone:

Email: Email:

Representatives may be changed by written notice to the other party.

C. Contractor’s Deliverables:

1. Provide the following software for a period of three (3) years.

a. Diagnostic and Reference Software for Automotives, Light Trucks, Medium Trucks, and Heavy-Duty Trucks.

b. Software must have reference materials for all makes and models up to the current year for all classes of vehicles.

2. Provide technical support for a period of one year including the following:

a. Telephone, online, and email access for support during standard business hours, Monday to Friday 7am to 5 pm.

b. All maintenance, upgrades, and updates to the software.

3. Remote Online Access is required for 10 Mobile Equipment Office (MEO) shops.

D. Payment Terms:

Payment to be made in advance upon receipt of a DWR approved invoice for the first year only. Future years must be invoiced on an annual basis for the remaining subscription period. Payment terms are as stated on the purchase order – Net 45 days in accordance with Government Code provision.

File details come from the government source that posted it. Updated .