Red_River_NWR_Statement_of_Work_Janitorial_Services_6_17_21.pdf

Performance of Work Statement Red River National Wildlife Refuge Janitorial Services

Red River National Wildlife Refuge 150 Eagle Bend Point Bossier City, LA 71112

The contractor shall provide all management, tools, equipment and labor necessary to ensure that custodial services are performed at Red River National Wildlife (Refuge) Headquarters Building located at 150 Eagle Bend Point, Bossier City, LA, in a manner that will maintain satisfactory facility conditions and present a clean, neat, and professional appearance from August 1, 2021, through July 31, 2022. The building is approximately 9,000 sq. ft. It consists of approximately 3,500 sq. ft. of administrative space, 2,000 sq. ft. of exhibit space/Visitor Center and 2,000 sq. ft. in the Education Room.

In addition to the Statement of Work as described below due to the Covid-19 Virus, the Contractor must also adhere to the following CDC guidelines for the Covid-19 requirements:

COVID-19 Routine Cleaning and Disinfection. Any area(s) requiring cleaning and disinfection due to either occupant agency request or out of a general abundance of caution, shall undergo the following steps:

• The contractor shall wear disposable non-fabric gloves (e.g., latex, nitrile, etc) and cloth face coverings are highly recommended during the Covid-19 Pandemic.

• Clean and disinfect high-touch surfaces—follow and maintain a plan to perform regular cleanings to reduce the risk of people’s exposure to the virus that causes COVID-19 on surfaces.

• Routinely clean all frequently touched surfaces in the workplace, such as break room (table, chairs, refrigerator and microwave handles), outside door handles/doorknobs, door keypads, visitor center welcome desk area (but not inside the Nature Store), door handles, telephones, printer/copiers, and drinking fountain.

• If visible dirt or grime is present, the contractor shall clean the area(s) with a general detergent or soap and water, appropriate for the office surfaces and finishes.

• Following cleaning, the contractor shall wipe disinfect on all high contact solid surfaces in the area(s) including, but not necessarily limited to: handrails, door knobs and push plates, desk or work surfaces, keypad, computer mice, light switches, bathroom sinks, toilet and paper dispensers, kitchenette countertops, microwave and refrigerator door handles, back of chairs and table in break room, water drinking fountain.

• The contractor shall use an EPA-registered disinfectant in accordance with the manufacturer’s directions, and wear whatever additional protective equipment is suggested by the manufacturer.

• For disinfection, most common, EPA-registered, household disinfectants should be effective as well as diluted household bleach solutions or alcohol solutions with at least 70% alcohol. A list of products that are EPA-approved for use against the virus that causes COVID-19external icon is available on the EPA website. Follow the manufacturer’s instructions for all cleaning and disinfection products (e.g., concentration, application method, and contact time); and

• The contractor shall allow disinfectant to remain on surfaces until air dry.

Administrative Area

There is a total of 3 individual offices, one conference room, 5 open offices, one break/lunch room and two restrooms in the main administrative building (office area). It consists of approximately 3,500 sq. ft. of administrative space with wooden flooring except in restrooms and break room.

Exhibit Area/Visitor Center

The Exhibit Area/Visitor Center has one main area with exhibits, a welcome desk and two restrooms.

Restrooms have a total of 5 toilets, 2 urinals, and 3 sinks. It consists of approximately 2,000 sq. ft. of exhibit space with painted cement flooring.

Education Room

The Education Room has one large meeting room, small kitchenette (with cabinets, sink and counter), and entrance hallway/foyer. It is approximately 2,000 sq. ft. and has painted cement flooring.

The Refuge will provide paper towels, toilet paper, trash bag liners, and hand soap. Contractor will have access to small janitorial closet that has a mop sink. Staff must be notified with an itemized list when supplies are low.

For security purposes, contract employees are required to wear uniform type clothing identifying themselves as contractors. No work shall be conducted on Federal Holidays. If the scheduled work falls on a Federal Holiday, it will be completed the next business day. All work will be performed between the hours of 8 AM and 3 PM and preferably on Tuesdays and Fridays, excluding weekends and Federal Holidays. Wet floor signs (provided by refuge) shall be used to identify wet areas and returned to storage before leaving the premises.

The prime contractor will perform 70% of all work on site and pass a background investigation.

The work will include:

ADMINISTRATIVE AREA - OFFICES, BREAKROOM AND OPEN AREAS - All duties listed below shall be completed twice a week on every Tuesday and Friday.

• Broom sweep floors throughout including outside cement stoop (staff entrance) and staff porch.

• Damp soap mop with clean treated mop and disinfect.

• Baseboards and corners to be wiped clean.

• Shake out and vacuum and clean interior and exterior floor mats. After vacuuming or cleaning, mats shall be free of all visible lint, litter, soil, and other foreign matter. Soil and moisture underneath mats should be removed and mats returned to their normal location.

• Wipe table, counters, chairs, door and handle of refrigerator, inside and outside of microwave including microwave handle with disinfectant in breakroom.

• Scrub and clean sink and faucet handle. Wipe and dry any water around sink and on counter by sink.

• Dust all horizontal surfaces, door tops, all window sills, tops of cubicles, tops of table and furniture

• Empty all wastebaskets, including breezeway trash cans, and recycle baskets, reline, and put trash in dumpster.

• Place recycle material in the location designated by U.S. Fish and Wildlife.

• Clean and disinfect all surfaces including sinks, toilet bowls, urinals, dispensers, plumbing fixtures, partitions, doors, walls and other such surfaces using a germicidal disinfectant.

• Keep sinks, toilet bowls, showers, and urinals free of scale and mildew

• Brush toilets, wipe underside and top of toilets seats with disinfectant

• Refill towel and tissue dispensers

• Refill soap dispensers

• Clean and wipe mirrors with glass cleaner

EXHIBIT AREA/VISITOR CENTER AND EDUCATION ROOM- All of these duties listed below shall be completed on Tuesday and Friday of each week:

• Clean entrance door handles inside and outside with disinfectant. Clean door windows, using glass cleaner. After cleaning glass, there shall be no finger or nose prints, smudges, dirt or traces of film.

• Broom sweep/dust mop floors, including area in breezeway directly between Visitor Center and Education Room doors.

• Damp soap mop and disinfect.

• Empty and reline wastebaskets with bags. Collect recycling and place in the location designated by staff

• Clean and wipe down with disinfectant the kitchen sink, faucet and counters inside Education Room

• Spot clean wall switches, marks and fingerprints from walls and doors

• Wipe down tables and chairs with disinfectant inside Education Center

• Dust all horizontal surfaces. Dust door tops; all window sills, tops of table and furniture in conference room. Do not move papers on desks or counters.

• Clean and disinfect all surfaces including; sinks, toilet bowls, urinals, dispensers, plumbing fixtures, partitions, doors, walls and other such surfaces using a germicidal detergent.

• Keep sinks, toilet bowls, showers, and urinals free of scale and mildew

• Brush toilets, wipe underside and top of toilet seats with disinfectant

• Refill towel and tissue dispensers

• Refill soap dispensers

• Sweep and mop restroom floor with clean mop and disinfectant

• Clean and wipe mirrors with glass cleaner

• Clean and disinfect drinking fountains

ONCE A MONTH

• Lightly dust the outside surfaces of the 6 display cases (most are Plexiglas) in the Exhibit Area with a clean, soft microfiber cloth. Never use the same cloth that you clean or dust furniture with, as cloth can retain dirt, particles, oils and chemical residues that may scratch or damage your case. Then clean by spraying your clean cloth with “Brillianize” cleaner or ZEP foaming glass cleaner (Do Not spray onto the case!) wipe down top and side with damp cloth. Do not rub or you may scratch the cases.

• Take down cobwebs from ceiling corners and behind doors.

• Dust window frames and blinds

WINDOWS - These duties shall will be completed twice per year, on the first week in April and on the first week in October:

• Clean all windows (inside and out) with glass cleaner. After cleaning glass, there shall be no traces of film, dirt, smudges, water, or other foreign matter.

FLOORS - These duties shall will be completed once per year, during the 3rd week in September:

• Strip, wax and buff all flooring, according to flooring type, in the Administrative Area, Exhibit Area/Visitor Center, and the Education Room.