PWS SPS WATER MAINTENANCE DRAFT.pdf

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Attached to
B533--Purified Water System Sterile Processing Service Federal contract opportunity
Solicitation number
36C26125Q0621
Issued by
Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 21

About this file

This Performance Work Statement (PWS) outlines preventative maintenance requirements for the Sterile Processing Service (SPS) Purified Water System at the VA of Sierra Nevada Health Care System located in Reno, NV. The contract aims to sustain the functionality of the water system to produce ST-108 compliant water, with the contractor responsible for quarterly maintenance, 24/7 monitoring, repairs, parts replacement, sanitization, calibrations, and data collection. The performance period spans five option years from July 1, 2025 to June 30, 2030, with the contractor required to provide all necessary personnel, equipment, and services to maintain the Vantage SPD Solutions water system with a remote monitoring system. Deliverables include quarterly service reports detailing critical system parameters, troubleshooting, and performed services, to be submitted in both hard copy and PDF format to the designated point of contact.

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Performance Work Statement Water Requirement FY 2025 SPS

DRAFT

Part 1 General Information

1. GENERAL: This is a non-personnel services contract in which the contractor shall provide preventative maintenance for the Sterile Processing Service Purified Water System. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform preventative maintenance as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: This Performance Work Statement (PWS) establishes the requirements for contractor to provide preventive maintenance services to support the newly Vantage SPD Solutions with remote monitoring system and ensure critical water to Sterile Processing Service.

1.3 Objectives: The objective of the preventative maintenance is to sustain the functionality of the water system for the purpose of producing ST-108 compliant water.

1.4 Place of Performance: The work to be performed under this contract will be performed at 975 Kirman Ave.

Reno, NV 89502, Sterile Processing Service (SPS)

1.5 Scope: The contractor shall provide quarterly maintenance and 24/7 built in monitoring of the water system. Preventative Maintenance will follow the manufacturer’s specifications and include all mechanical and electronic parts, electrical safety testing (when applicable), lubrication, adjustments, calibrations, testing and replacement of faulty parts (within scope of this contract) and parts which are likely to fail, at no additional charge to the Government. The Contractor will be responsible for the water systems maintenance, repairs, parts replacement, sanitization, calibrations, data collection, and 24/7 monitoring. The contractor shall accomplish documentation of services through written reports.

1.5 Period of Performance: The periods of performance for base period and all option periods for this contract are summarized as follows:

Option Year One (1): July 1, 2025 – June 30, 2026

Option Year Two (2): July 1, 2026 – June 30, 2027

Option Year Three (3): July 1, 2027 – June 30, 2028

Option Year Four (4): July 1, 2028 – June 30, 2029

Option Year Five (5): July 1, 2029 – June 30, 2030

1.6 General Information

Performance Work Statement

1.6.1 Quality Control The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is how they assure that work complies with the requirement of the contract. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards.

It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

Quarterly meeting to review performance with management that includes service reports, preventive maintenance, testing, feedback etc.

1.6.3 Recognized Holidays: Contractor is not required to provide services on the following holidays, or any other day specifically declared a National Holiday by the President of the United States:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Christmas Day Independence Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0600 to 1930 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.6 Type of Contract: The government will award a (Type of contract to be determined by CCE and the customer).

1.6.7 Security Requirements: Contractor personnel will be required to obtain and wear badges in the performance of this service

1.6.7.1 PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.8 Special Qualifications: “The contractor is responsible for ensuring all employees possess and maintain current professional training during the execution of this contract if needed."

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates or changes in delivery dates.

The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Key Personnel: The contractor shall provide a contract manager who shall be responsible for the performance of the work. Responsible person and an alternate person who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 0600-1630, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.6.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

Contractor personnel will be required to obtain and wear badges in the performance of this service.

1.6.13 Contractor Travel N/A.

1.6.14 Other Direct Costs N/A.

1.6.15 Data Rights N/A.

1.6.16 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The

Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.17 PHASE IN /PHASE OUT N/A.

PART 2: DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS: None.

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured items such as filters, membranes, ultraviolet lamps, UV sleeves and O-rings, sensor and other accessories needed for water system.

2.1.5. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.6. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.7. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.8. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.9. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of a product or service shall meet contract requirements.

2.1.10. SUBCONTRACTOR. One that enters a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.11. WORKDAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

CO Contracting Officer CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 CO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3: GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Services N/A.

3.2 Facilities N/A.

3.3 Utilities: The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment N/A.

3.5 Materials N/A.

PART 4: CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General. The Contractor shall furnish all supplies, equipment, facilities, and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance N/A.

4.3. Materials: The Contractor shall furnish expendable items, such as filters, membranes, UV lamps, UV sleeves and O-rings. Service Deionization bottles remain property of contractor and are furnished.

4.4. Equipment: The Contractor shall furnish their own tools for transportation of materials, such as salt bags or Service DI bottles.

PART 5: SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. See 1 to 1.5

5.2. Task Heading.

PART 6: APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures. (For example, insert FAR, HHSAR clauses)

PART 7: ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

7.2. Attachment 2/Technical Exhibit 2 – Deliverables Schedule

7.3 Attachment 3/Technical Exhibit 3 – Estimated Workload Data

TECHNICAL EXHIBIT 1: Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective Standard Performance Threshold

Method of Surveillance

The contractor shall provide the preventative maintenance to sustain the functionality of the water system for the purpose of producing ST-108 compliant water.

The contractor provided ST-108

COMPLIANT WATER

SYSTEM.

Contractor is responsible for services and products to support the Vantage System.

Continuous monitoring devices and alarms on water system, plus annual water sampling.

The following listing provides various types of Surveillance as examples to select from and should not be included on the final document:

Random Sampling: Appropriate for frequently recurring tasks. Evaluate randomly selected samples of the lot to determine the acceptability of the entire lot.

Random Inspection Guide, Method of surveillance, Lot size, Sample size, Performance requirement, Sampling procedure, Inspection procedure

100 Percent Inspection: Appropriate for tasks that occur infrequently. Inspect and evaluate performance each time task is performed.

Periodic Surveillance: Evaluation of samples selected on other than 100% or statistically random basis. (i.e., monthly, quarterly, semi-annually etc.)

Validated Customer Complaint: Complaints must be validated.

NOTE: YOU MAY ALSO IDENTIFY ANY SURVEILLANCE METHOD USED IN THE COMMERCIAL MARKET TO SURVEY THE

REQUIRED SERVICE. (THIS WILL BE DISCOVERED WHEN MARKET RESEARCH IS CONDUCTED).

TECHNICAL EXHIBIT 2: DELIVERABLES SCHEDULE

(This technical exhibit lists any reports or documentation that is required as a deliverable to include the frequency, # of copies, medium/format and who/where it is to be submitted. A deliverable is anything that can be physically delivered but may include non-physical things such as meeting minutes. Note: All PWS deliverables should be included in this exhibit.)

Deliverable Frequency # of Copies Medium/Format Submit To Service Reports (Critical System Parameters, Troubleshoot & any service performed)

Quarterly

1 original and 1 soft copy

One hand-written paper copy and one PDF.

Paper copy will be left in a binder by the water system and the PDF will be e-mailed to main POC (Terry Wright).

TECHNICAL EXHIBIT 1: Performance Requirements Summary
Standard

File details come from the government source that posted it. Updated .