Performance Work Statement.docx

Performance-Based Work Statement (PWS)

ADMINISRATIVE SUPPORT FOR future concepts FACILITATING AND TRAINING

U.S AIR FORCE

OO-ALC COMPLEX

2/4/2021 ADMINISRATIVE SUPPORT FOR future concepts FACILITATING AND TRAINING i

TABLE OF CONTENTS

DESCRIPTION OF SERVICES

The purpose of this advisory and assistance service (A&AS) contract is to provide collaboration and training to support functional area Prep Sessions that are aligned to the Future Concept Hill Enterprise Summit to begin in the Spring of 2021, along with the required follow-on Strategic Alignment and Deployment (SA&D) Events at the Wing, Group, Squadron and equivalent Functional levels. The contractor shall provide experienced and qualified personnel for advice, assistance, and on-the-job training for Government personnel as outlined in this PWS. The contractor shall plan, manage, organize, schedule, and control all its resources, processes, activities, and tasks in the accomplishment of this PWS.

The contract period of performance will be six (6) months with three (3), six (6) month options to extend the term of the contract.

No part of this PWS shall be construed to require the contractor to provide personal services to the Government. The contractor shall comply with this PWS in its entirety.

BASIC SERVICES

Facilitate and Orchestrate Summits and Events The contractor shall provide one (1) personnel with the following qualifications:

· Expert level Certified Lean Six Sigma Master Black Belt. Minimum of 10 years of experience as active practitioner

· Prior United States Air Force (USAF) Strategic Alignment, Design & Deployment Facilitation. Minimum of two (2) previous successful (SAD&D) projects.

· Leadership Accountability in deploying Strategic Initiatives.

· Proficient ability to translate executive level strategy (Goals, Objectives) into tactical level execution (LOE’s). Minimum of 10 years of experience.

· Program and Project Management. Minimum of 15 years as an active practitioner.

· Hoshin Konri expertize. Minimum of 10 years of experience.

· Experience with USAF SAD&D, Continuous Process Improvement (CPI), Art of the Possible (AOP) The contractor shall provide training to organic resources with translation of executive level strategy (Goals, Objectives) into tactical level execution (LOE’s) and provide guidance/training on how to synthesize results into functional Key Performance Indicators (KPIs).

The contractor shall guide/lead the Future Concepts Team (FCT) with facilitation of the Hill Enterprise Strategic Summit. The objective of an up to two (2) day Summit is to develop the 20-year vision, mission and objectives for the Complex and Hill Air Force Base (AFB) to ensure its viability.

The contractor shall provide guidance/support to the Complex and Hill AFB with their development of strategic planning, managing, training, implementing and executing of strategic goals and objectives into operational/tactical LOEs. The contractor shall provide guidance and training to organic resources on how to synthesize the FCT results of the Prep Sessions and Hill Enterprise Strategic Summit into functional KPIs for the development of action plans.

The contractor shall assist the Government in preparing and analyzing entire value stream assessments of upstream and downstream customers and suppliers. The contractor shall provide guidance/support using a tool such as a SIPOC (supply, input, process, output, customer needs) mapping diagram or equivalent to capture the way work is organized, and how it progresses through a series of organizations. The SIPOC map or equivalent will enable management to visualize the processes, identify touch points with internal organizations, and focus the direction of its mission, vision and strategic alignment to those of the Air Force Sustainment Center (AFSC).

The Aerospace Sustainment Division (ASD) is the primary stakeholder for this effort. As such, ASD will be the primary point of contact (POC). ASD will be responsible for reviewing the contractor’s progress of the effort. The Government will utilize existing forums to conduct reviews of the progress of the effort after each event and present program results/status at weekly staff meetings and corporate council. These steps ensure Enterprise Leadership’s approval of the event recommendations is obtained and progress toward the goals established is made.

The contractor shall co-orchestrate with ASD/FCT/CPI, the (SAD&D) Events at the Wing, Group, Squadron and equivalent functional levels to create long-term, mid-term and short-term goals/LOEs at the operational and tactical level to obtain the strategic vision.

The contractor shall provide onsite support one (1) week per month, four (4) days per week, eight (8) hours per day. The Government will notify the contactor of the specific dates.

Monthly Status Report The contractor shall provide the Government a monthly Status Report The report shall contain the tasks accomplished each month and training provided. The contractor shall submit the report by the 5th business day of each month for reporting of the previous month. (CDRL A001).

Tracking The contractor shall assist the FCT in the creation of a tracking mechanism to monitor objectives across the Enterprise.

The contractor shall assist the Government in developing a standard, repeatable, codified process and develop a Hoshin Kanri-type method for ensuring the strategic goals of Hill Enterprise drives progress and action at every level within each Organization to eliminate the waste that comes from inconsistent direction and poor communication. The final standard, repeatable, codified process shall be submitted to the ASD at the end of the contract. (CDRL A002) Training The contractor shall train current CPI team members (approximately four (4) to five (5)) on strategic facilitation to develop and establish organic capability for future Enterprise Summits and SA&D. The training shall be hands-on for each pre-event, Summit, and post event.

The contractor shall provide training to designated (Hill identified Level 2 certified) facilitators/practitioners to support enterprise level and selected Functional level SAD&D events. This support shall include the necessary pre and post event actions, reporting, and implementation follow-up to ensure the success of the event. All training records for Government personnel trained/mentored shall be provided in the monthly Status Report. The contractor shall document each training session conducted; reporting attendees, time, date, and overview of what was trained. (CDRL A001) The contractor shall train organic resources to translate executive level strategy (Goals, Objectives) into tactical LOEs for execution at the appropriate level(s) and synthesize results into functional KPIs.

Travel The contractor will be required to travel to Hill AFB, UT one (1) week per month/four (4) days per week for six (6) months.

The contractor shall be responsible for making all necessary travel, car rental, lodging arrangements, and subsistence requirements. Travel is restricted to round trip coach airfare tickets, economy class car rental, and per diem rates not-to-exceed Federal Travel Regulation (FTR) rates for the TDY location. Airfare for travel and per diem shall be billed IAW FAR 31.205-46. The contractor is responsible for making all necessary travel arrangements.

SERVICE SUMMARY

The contractor shall provide a monthly Status Report containing tasks accomplished and training provided.

PWS

Para 2.2.1, 2.3.1.1 To be submitted to the Art of the Possible (AOP) Director by the 5th business day of each month for reporting of the previous month (CDRL A001)

CONTRACT DATA REQUIREMENT LIST

Contract and data/information shall be delivered, as assigned by the Program Manager, electronically IAW the corresponding requirement for each Data Item listed in Table 4-1 (below). The Contractor shall have no-more-than one error per quarter for all CDRL submittals. The Contractor shall submit CDRLs according to the due date indicated and have no-more-than one CDRL submitted late and after the identified due date per quarter. Grammatical errors do not count as errors. Substantive mistakes shall be corrected within two working days and corrective action taken to prevent recurrence of inaccurate and/or late CDRLs.

GOVERNMENT FURNISHED PROPERTY (GFP) AND FACILITIES

Government Furnished Property (GFP) is not anticipated on this contract; however, common office equipment and other Government property are available for use by the Contractor in the performance of this contract. All Government property is incidental to the place of performance and will remain onsite and accountable to the Government. The Government will provide workspace, working supplies, furniture, access to business telephones, and desktop computers. Government-provided desktop computers to facilitate network connectivity, computer facilities, and computer time are for business purposes only. All Government Furnished Equipment (GFE), Government Furnished Software (GFS) and Government Furnished Material (GFM) shall be returned to the Government upon completion of this Contract.

All data, information, reports, analyses, briefings, property, etc. provided or created by the Government, including applications, and any property acquired by the Contractor under this Contract remains the property of the Government and shall be provided or returned to the Government upon completion of the requirement unless alternate disposition instruction are provided. The Contractor shall protect Government property to prevent damage during use by the Contractor. All Government property shall be returned to the Government in working (serviceable) condition. The Contractor shall report within two (2) calendar days to the Contracting Officer all available facts relating to each instance of damage to Government property.

Virtual Private Network The Contractor shall not use Contractor-owned equipment for Virtual Private Network (VPN) access. In accordance with AFI 17-100, only Government owned equipment may be used to access VPN. The Contractor shall submit requests for VPN access in writing to the 75 ABW/SC Functional Director. The request shall include justification and specific personnel that require access. If approved, the Government will provide sufficient equipment for the Contractor to use. The equipment will remain Government property and reside on the Contractor’s Automated Data Processing Equipment (ADPE) account for the duration of the approved period.

Contractor Representation and Presentation When using Government furnished communication devices or processes (e.g., the Voice Over IP (VOIP) network, telephones, e-mail, etc.) the Contractor and its employees shall take all reasonable precautions to ensure that the persons or entities with whom the Contractor or its employees are communicating are placed on notice that they (the persons or entities with whom the Contractor or its employees are communicating) are communicating with a Contractor, not the Government. These precautions are necessary to preserve the arms-length relationship which must exist at all times between the Government and the Contractor, and to eliminate or minimize the risk that persons or entities with whom the Contractor is communicating will mistakenly believe they are communicating with the Government and inadvertently disclose information that the Contractor is not authorized to receive. Such precautions shall include, at a minimum:

1) an express verbal statement by the Contractor and its employees at the beginning of each telephonic or VOIP or similar audio communication that clearly informs the other party they are communicating with the Contractor or one of its employees, and

2) a conspicuous written notice including contact information on all email and other written communications sent by the Contractor and its employees that clearly and immediately informs the other party that the sender is a Contractor and/or Contractor employee.

GENERAL INFORMATION

1.1 SECURITY REQUIREMENTS

1.1.1 The efforts required for this effort are expected to be UNCLASSIFIED and should not require the contract personnel to obtain a security clearance.

1.1.2 The Contractor shall complete a “Request for Identification Credential (Hill AFB Form 496)” and Optional Form 36, for each employee requiring access to Hill AFB. The requests shall be submitted to the Government Program Manager (PM) for signature then to OO-ALC/OMD Security for processing. The Hill AFB Form 496 can be used to obtain a Base and Government computer Common Access Card (CAC), and DBIDs Access ID.

1.1.3 The Contractor shall obtain a Building ID and access card from the appropriate Building Security Manager for all their employees.

All Contractors needing a CAC must visit the ADLS website and create an account in order to complete their initial Cyber Awareness Challenge training. This training completion date is required on the AF Form 2875 which is submitted to create a Government computer profile and email account. Contractors with Government computer access are required to complete all training by completing computer based training (CBTs) using Hill AFB’s TSS and ADLS training websites. Contractors with Defense Biometric Identification System (DBIDS) base access IDs will review all training power-point slide shows and sign a training roster annually.

1.1.4 The Contractor shall complete the following initial security training and retraining annually:

1.1.4.1 Operations security (OPSEC) (everyone)

1.1.4.2 Antiterrorism and Force Protection (AT/FP) Level 1 (everyone)

1.1.4.3 Energy Management Program Awareness Training (everyone)

1.1.4.4 Scientific Technical Information (STINFO) Training (everyone)

1.2 PHYSICAL SECURITY

1.2.1 The Contractor shall be responsible for safeguarding all GFP provided for Contractor use. At the close of each work period, Government facilities, property, and materials shall be secured.

1.3 HOURS OF OPERATION

1.3.1 The Contractor is responsible for designating work hours for their employees, but at a minimum shall be available as required by the Government, this may vary depending on location, project, or event. Government’s normal hours of operations fall between 5:00 a.m. – 5:00 p.m., Monday through Friday.

1.3.2 Unless otherwise required by the Government, the Contractor shall not have access to Government facilities to work on the following federal holidays: New Year’s Day, Martin Luther King, Jr.’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day. If the holiday falls on Sunday, it is observed on Monday. If the holiday falls on Saturday, it is observed on Friday.

1.4 REPORTING OF CONTRACT LABOR HOURS

1.4.1 The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this Contract via a secure data collection site. The Contractor is required to completely fill in all required data fields at http://www.sam.gov.

1.4.2 Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 01 October through 30 September. While inputs may be recorded anytime during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the System for Award Management (SAM) help desk.

1.4.3 Uses and Safeguarding Information: Information from the secure web site is considered to be proprietary in nature when the contract number and Contractor identity are associated with direct labor hours and direct labor dollars. At no time will any data be released to the public with the Contractor name and Contract number associated with the data. User Manuals: Data for Air Force service requirements must be input at the Air Force link, http://www.sam.gov. User manuals for Government personnel and Contractors are available at http://www.sam.gov.

1.5 INHERENTLY GOVERNMENT FUNCTIONS/PERSONAL SERVICES

1.5.1 None of the functions to be performed under this requirement are inherently Governmental. Additionally, no part of this PWS shall be construed to require the contractor to provide personal services to the Government. The contractor shall comply with this PWS in its entirety.

1.5.2 The Government will neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual contractor employees. It shall be the responsibility of the contractor to manage its employee(s) and to guard against any actions that are of the nature of personal services or give the perception of personal services. If the contractor believes or has reason to believe any actions constitute or are perceived to constitute personal services, it shall be the contractor’s responsibility to notify the Program Manager and Contracting Officer immediately. These services shall not be used to perform work of a policy/decision making or management nature, i.e., inherently Governmental functions. All decisions relative to programs supported by the Contractor shall be the sole responsibility of the Government.

1.6 INTELLECTUAL PROPERTY

1.6.1 Data Rights

1.6.1.1 All intellectual property (hardware, firmware, or software) developed as part or result of this Contract shall be the property of the Government. Similarly, all data rights from products developed as part or result of this Contract shall be the property of the Government.

1.6.2 Nondisclosure Agreement (NDA)

1.6.2.1 The Contractor shall agree to and sign Nondisclosure Agreement (NDA) to protect sensitive information, procurement data contract information, plans, and strategies, etc.

1.7 GOVERNMENT CONTRACT MANAGEMENT

1.7.1 Responsibility for contracting activities rests solely with the Contracting Officer. No conversation, recommendations, or direction, whether given directly by, or implied by Government personnel shall be acted upon by the Contractor unless specifically approved by the Contracting Officer. The Contractor shall address all areas pertaining to Contract scope, schedule, or price of the Contract covered by this PWS exclusively with the Contracting Officer.

APPENDICES

Appendix A Acronyms

Appendix A– ACRONYMS

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