PD-Stresscheck.docx
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- Software Maintenance and Technical Support Federal contract opportunity
- Solicitation number
- FA850120Q9999
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| File | Type | Posted |
|---|---|---|
| Combination Synopsis-Solicitation.doc | DOC document |
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Purchase Description StressCheck Software Perpetual Licenses and Maintenance and Support
PR F3QCAM0016A002
16 Jan 2020
1.1. DESCRIPTION: The Contractor shall provide to AFSC/EN Engineering Directorate, Robins DEATHSTAR, Robins Air Force Base, perpetual licenses, software maintenance and support for Stress Check software manufactured by ESRD Inc.
1.2. The Contractor shall provide the following software licenses, maintenance, and support agreements:
| Item |
| Product Code |
| Description |
| Qty |
| 1 |
| SBEPFWM |
| StressCheck Core & 64-bit Solver Paid-Up Floating Win Maintenance |
| 2 |
| 2 |
| SLIPFWM |
| Linear Elasticity Analysis Paid-Up Floating Win Maintenance |
| 2 |
| 3 |
| SNLPFWM |
| Nonlinear Analysis Paid-Up Floating Win Maintenance |
| 1 |
| 4 |
| SCOPFWM |
| StressCheck Composites Paid-Up Floating Win Maintenance |
| 1 |
| 5 |
| SFRPFWM |
| Fracture Mechanics Analysis Paid-Up Floating Win Maintenance |
| 1 |
| 6 |
| SCWPFWM |
| Cold Working Analysis Paid-Up Floating Win Maintenance |
| 1 |
| 7 |
| SMAPFWM |
| MeshSim-Advanced Automesher Paid-Up Floating Win Maintenance |
| 2 |
1.3. Above items shall include the following:
1.3.1. StressCheck Maintenance as listed
1.3.2. Technical support over the telephone, 9am-6pm EST, 5 days a week, with a guaranteed 2 hour response time
1.3.3. Access to web support tools 24 hours a day, 7 days a week
1.3.4. Online tutorials for the web support tool
1.3.5. Live remote desktop diagnostics
1.3.6. Software upgrades and patches
1.3.7. Product and support email alerts
1.4. Coverage period: 27 Sep 20 – 26 Sep 21.
1.5. Contractor shall be authorized by the manufacturer to provide warranty support.
2.0 DELIVERY: Within 10 business days of contract award, Contractor shall email the Government point of contact, Ryan Lynch, Capt, USAF, at email address ryan.lynch.10@us.af.mil with information on how to access services provided by this maintenance service agreement. Any deliverables including software updates, patches, and releases shall be provided electronically as they are released to the Government point of contact.
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