QA.pdf

Question and Answers – OPIC-17-Q-0003

1. Is this task for labor only, or will the vendor be required to provide audio-visual equipment as well?

If so, can the Government please provide specifications for the required equipment?

Answer: The contractor will be required to provide audio-visual equipment for the awards ceremony.

2. If for equipment, should respondents add a line on the pricing template for other direct costs (ODCs)?

Answer: Yes. The pricing template has been modified to include ODCs.

3. The Government specified the length of the videos, but for pricing purposes, can it also provide a representative sample video, so that respondents may also gauge the complexity and level of effort?

(Note: The videos on the OPIC website show a wide range of production complexity and thus price range — from low cost featuring talking heads to expensive with location shoots and custom scripts.)

Answer: Please refer to OPIC past videos at OPIC’s YouTube page.

4. Where on the pricing template should respondents account for labor hours associated with BPA and project management tasks, such as: attendance at the post-award kickoff meeting, management of BPA deliverables and periodic progress reports?

Answer: A row has been added to the pricing template to include labor category with labor rate (Attachment 3, BPA Price Template).

5. Are web hosting services required for this contract? Or is that handled through another contract?

The 24/7 response is generally a requirement found only on hosting-type contracts.

Answer: No, web hosting services are not required for this contract.

6. If large scale changes to the website are requested by OPIC, can the 24-hour deadline be extended to account for the corresponding level of effort/complexity?

Answer: No. For urgent web repair issues, OPIC expects prompt responses within a few hours.

On occasion, it could include weekends and evenings depending on the urgency of the situation.

7. There is no direction in the RFP documents on the format and minimum requirements of the proposal. Can you please provide specifics on the evaluation criteria for proposals and the areas which the vendors should include in their proposal for evaluation?

Answer: Format and minimum requirements can be found on pages 3-5 under Submission Requirements and Quote Due Date of the RFQ OPIC-17-Q-0003.

8. Para. 18.0 Prices for Services and Related Expenses: This paragraph states, “…BPA Task Orders may not exceed the pricing provided on the Pricing Pages…” Where are the Pricing Pages that are referenced in this statement? Are “Pricing Pages” to be provided with each Task Order?

Answer: The pricing template is Attachment 3, BPA Price Template. Yes, pricing pages are required for each task order.

9. Attachment_3,_BPA_PriceTemplate.xlsx – What is the purpose of this document? One can assume that this is an approximation of the workload for each year. Are vendors expected to fill in unit prices for these items? This would be impossible without specific details for each individual task item. For example, it is not possible to give a unit price for a ten (10) minute video without additional details.

Answer: This is the pricing template. Vendors are required to fill it out.

10. Attachment_2-_Task_Order_0001_PWS.pd – What is the purpose of this document? Is it the intent that vendors provide a cost for this Task Order in our proposal?

Answer: Attachment 2 is Task Order 0001 Performance Work Statement. OPIC is awarding a Blanket Purchase Agreement that involves awarding task orders and OPIC will award task order 0001 first. Vendors should provide a price quote for task order 0001. Please read the Submission Requirements on pages 3-5.

11. What is the evaluation criteria for rating proposals? Is Past Performance included? Is Price to be evaluated based on submitted hourly rates?

Answer: Evaluation criteria can be found on page 2-3 of the RFQ OPIC-17-Q-0003. Past performance is included. Price is evaluated based on the pricing template.

12. Given the fact that answers to questions will not be available until March 21st at the earliest, would you be willing to grant a 1 week extension (to April 3rd)?

Answer: The due date has been extended for one day. Proposals are due Tuesday, March 28 at 1

PM.

13. Is there an incumbent?

Answer: Yes, the incumbent is NJI Media.

14. How long are each of the six media training events expected to be?

Answer: OPIC typically coordinates a half day of training between two groups. However, this dynamic can change based on recommendations.

15. Would you please elaborate on your expectations regarding the media training events?

Answer: Media training should include one-one-one training as well as group training. The event should include a tailored presentation as well as mock video interviews for selected individual participants.

16. What is the basis of the estimate of up to 800 hours for website support?

Answer: This range is based on past work assessments.

17. What is the basis of the estimate of up to 150 hours for website design?

Answer: The estimate included in the BPA is for general design needs. Not specifically website needs. The range is purely an educated estimate.

18. What is the BPA estimated budget?

Answer: OPIC cannot disclose the estimated budget. Keep in mind that OPIC is a small agency committed to using resources efficiently.

19. Which content management system (CMS) is presently in use?

Answer: OPIC currently uses Drupal.

20. Please clarify if you looking to switch CMS systems?

Answer: OPIC is not looking to switch CMS. OPIC would like to continue with Drupal.

21. Will web-based content originate from OPIC or will the contractor be required to write all content?

Answer: The contractor will never be asked to write content.

22. What is the estimated number of brochures and collateral materials envisioned?

Answer: Perhaps a half dozen brochures and website infographics.

23. How many videos do you envision for production?

Answer: This question is answered in the BPA.

24. Regarding the Impact Award Support, will the contractor be responsible for coordinating the event production support? What is the estimated number of attendees?

a. Answer: Contractor will help with designing on-stage graphics presentation, brochures, programs, posters, signage, and AV support the day of the event

b. Approximately 200 people attend the ceremony.

25. How many spokespeople do you estimate will require media and spokesperson training?

Answer: OPIC anticipates training approximately 100 people. The training will primarily be done in group sessions with selected individuals for one-on-one training.

26. If the 800 hours allocated for “project management and programming support for website including regular website maintenance,” how many hours of programming versus content development should vendors anticipate for the contract?

Answer: Contractor will not develop content.

27. As it relates to video services:

a. Can you confirm that all of your video content will be shot in the Washington, D.C., metropolitan area and that there will be no out-of-state or out-of-country travel for video production?

Answer: Contractor WILL NOT travel internationally. Contractor will rarely, if ever, travel outside the beltway.

b. Do you anticipate that the videos are all live shoots or are other approaches like animation, stills, etc., acceptable/desired?

Answer: Videos will require animation and stills. Please refer to our past videos at OPIC’s YouTube page.

c. Does OPIC have a photo library?

Answer: Yes, OPIC has a photo library.

d. How often do you use existing footage in your video? What is the quality of that footage?

Answer: 95 percent of the time OPIC uses existing footage to keep costs low. You can see our current videos at OPIC’s YouTube page.

28. As it relates to design services:

a. Does OPIC require writing support for designed products? Answer: No

b. Given the limited design hours, can you provide more specificity of the types of design projects that might be required?

Answer: Small bi-fold brochures, infographics, and post cards

29. As it relates to your awards ceremony:

a. How many people generally attend the ceremony?

Answer:200 people generally attend the ceremony.

b. Are the attendees internal or external stakeholders, or a combination of both?

Answer:80 percent of the participants are external attendees.

c. Does the support task include providing a registration process/services?

Answer: No, the contractor will not need to provide registration services but will need to run the graphics presentation during the event.

d. Where is the event typically held?

Answer: The event is typically held at the U.S. Chamber of Commerce. Future events may be held elsewhere.

e. In the past, has OPIC used onsite AV or should the contractor provide AV equipment?

Answer: Contractor must provide all A/V equipment.

30. As it relates to media training:

a. Pricing spreadsheet states up to 6 events does this mean total of 6 trainings per year?

Answer: Yes

b. Do you have a sense of whether the majority of sessions are full-day or half-day sessions?

Answer: Full day sessions

c. Would this be done at your location or contractor’s location?

Answer: At OPIC’s location

d. Up to how many people per training at a time?

Answer: Up to 30 people at a time

31. As it relates to Task Order 001:

a. Please confirm that the OPIC CMS is Drupal and it’s the agency’s intention to maintain the Drupal platform?

Answer: Yes, OPIC plans to continue using Drupal.

b. As it relates to requirement 3.2, please list all web properties or “online sites” included under Task 001 - is it just OPIC.gov or does the contractor have responsibility for sites like OPICevents.com? Others?

Answer: Only www.opic.gov.

c. Will OPIC host all applicable web properties?

Answer: Yes, OPIC will host all applicable web properties.

d. Please describe the platform used for the OPIC forms dashboard. Is the contractor responsible for maintaining this application?

Answer: Contractor will not need to facilitate any work on this platform.

e. What is the relationship between the Contractor and the OPIC IT department as it relates to web maintenance?

Answer: Contractor and IT Department may interact as it relates to website hosting and server issues.

f. Will the Contractor be required to create content?

Answer: No, the contractor will not be required to create new written content. However, the contractor may need to create new website pages using preexisting material.

g. What are the goals of the OPIC refresh - are there specific challenges that should addressed through a web refresh?

Answer: OPIC is not looking to refresh the website at this time.

h. What does 24/7 support really mean, as you quote that responses should be provided within 24 hours? Does the 24-hour response framework include weekends?

Answer: For urgent web repair issues, OPIC expects prompt responses within a few hours.

On occasion, it could include weekends and evenings depending on the urgency of the situation.

http://opic.gov/ http://opicevents.com/ http://www.opic.gov/