Attachment_2-Past_Performance_Questionnaire.docx

DOCX document 18 KB Posted

Attached to
Online Legal Research Database Federal contract opportunity
Solicitation number
NTSBR170001
Issued by
National Transportation Safety Board

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Attachment 2 - Past Performance Questionnaire

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Attachement_5_-_Questions_and_Answers.pdf PDF
Attachment_1Statement_of_Work_Online_Legal_Research_Database_Rev_1.pdf PDF
NTSBR170001-0001.pdf PDF
Attachment_1Statement_of_Work_Online_Legal_Research_Database.docx DOCX document
Attachment_3-Web-based-IDS-GPAT.docx DOCX document
Attachment_4-Clauses_and_Provisions.pdf PDF

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ATTACHMENT 2

PAST PERFORMANCE QUESTIONNAIRE

National Transportation Safety Board Offeror’s Name: ___________________________________________

Solicitation:NTSB-R-17-0001
Person/Point of Contact: ___________________________Telephone: _______________________
E-Mail:____________________________Facsimile: ________________________

Title and Organization: _________________________________________________________________ Instructions: Offerors are requested to forward this questionnaire to references listed under responses to the Past Performance portion of the RFQ. References should submit completed questionnaires via email to Veronica Powell at veronica.powell@ntsb.gov. Any questions regarding this questionnaire may be directed to Veronica Powell at the email address above.

1. Type of Service. What type of services did the contractor perform for your agency?

2. Quality of Performance. Did the contractor perform in a manner that conformed to contract requirements and demonstrated standards of good workmanship? Please explain.

3. Timeliness of Performance. Did the contractor adhere to the contract schedule?

4. Customer Satisfaction. Did the contractor demonstrate reasonable and cooperative behavior and commitment to customer satisfaction? Did the contractor display a business-like concern for the interest of the customer? Was the customer ultimately satisfied?

5. Based on the contractor’s overall performance, would you award them another contract?

[ ] YES [ ] NO Please explain.

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