20230127 NAFBA1-23-R-0005 A0004.pdf

(x)

NAFBA1-23-R-0005

x x copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted ; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment number. FAILURE OF YOUR ACKNOWLEDGEMENT TO BE RECEIVED AT

THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted , such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

x

BA1-ERIN

erin.m.taylor26.naf@army.mil

FAX:

PHONE:703-696-5970

Erin M. Taylor

JBSA Fort Sam Houston, TX 78234-7588 USA 2405 Gun Shed Road

BA1 (1)

On Behalf Of Enterprise Fund Headquarters Support IMCOM NAF Contracting Department of the Army

01/27/20230004

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS. IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

12. ACCOUNTING DATA (if required.)

is not extended.is extended, Items 8 and 15, and returning

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended , by one of the following methods: (a) By completing

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

FACILITY CODE CODE

10B. DATED (SEE ITEM 13)

10A. MODIFICATION OF CONTRACT/ORDER NO.

9B. DATED (SEE ITEM 11)

9A. AMENDMENT OF SOLICITATION NO.

CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code)

7. ADMINISTERED BY (If other than Item 6)CODE 6. ISSUED BY

PAGE OF PAGES

4. REQUISITION/PURCHASE REQ.NO.3. EFFECTIVE DATE2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO. (If applicable)

1. No appropriated funds of the United States shall become due or paid the contractor by reason of this amendment / modification

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Nonappropriated Funds)

12/12/2022

(x) A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT

B. THE ABOVE NUMBERED CONTRACT / ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO THE AUTHORITY OF:

D. OTHER (Specify type of modification and authority) appropriation date, etc.) SET FORTH IN ITEM 14.

E. IMPORTANT: Contractor is not, is required to sign this document and return __________________ copies to the issuing office.

ORDER NO. IN ITEM 10A.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

a. The purpose of this amendment is to provide the following changes and responses to some of the questions received:

1. The following attachments, incorporated herein, are furnished as additional requested information:

Continued ...

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)15A. NAME AND TITLE OF SIGNER (Type or print)

15C. DATE SIGNED 16B. Nonappropriated Fund Instrumentality15B. CONTRACTOR/OFFEROR 16C. DATE SIGNED

(Signature of person authorized to sign) (Signature of Contracting Officer)

Erin M. Taylor

Except as provided herein, all terms and conditions of the document referenced in Item 9 A or 10A, as heretofore changed, remains unchanged and in full force and effect .

DA FORM 4073, NOV 04

For use of this form see AR 215-4;

the proponent agency is OACSIM

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

2 2

CONTINUATION SHEET

(Nonappropriated Funds)

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

NAFBA1-23-R-0005/0004

(i) Attachment J.15 - Request for Information and

Responses (Enumeration of questions and responses to RFIs are based on categorization. Subsequent amendment(s) will provide responses to questions not responded to herein and J.15 will be updated accordingly).

All new or updated responses are noted in red text. Previously provided responses as part of prior issued amendments are in black text.

(ii) Attachment J.16 - Master Menu 1BCT WR FMBC

JAN.

/////////////////NOTHING FOLLOWS/////////////////

DA FORM 4068, NOV 04

For use of this form see AR 215-4;

the proponent agency is OACSIM

J.15 - Request for Information and Responses

January 27, 2023

Q1. Does AFMIS operate in real-time?

RESPONSE: No, not currently.

Q2. ESM – will the AMIS/ESM be real time?

RESPONSE: ESM (SIK) is coded the DoD Common Access Card (CAC) and can be accessed in real time on the point of sale via a CAC reader and their Personal Identification Number (PIN). The Automated Headcount Point of Sale (AHCPOS) also downloads the Meal entitlement Registry to the AHCPOS each time a meal is started on the device. The registry will allow the CAC to be scanned (PF417 code on front of CAC) to cross reference their EDIPI with their entitlement on the downloaded registry.

Q3. How does the Contractor know how much of the daily balance is available?

RESPONSE: There is currently no balance associated with the entitlement on the Common Access card. AFMIS tracks meals consumed and provides a report of duplicate meals consumed by a customer after a meal is closed and processed in the AFMIS WEB system.

Q4. How will the Contractor be able to identify ESM?

RESPONSE: Please reference response to Q2.

Q5. Does AFMIS require CAC authentication/use?

RESPONSE: Yes, AFMIS runs under a .mil network. All AFMIS users with specified food program roles use CAC access to log into the AFMIS application. Intersystem communication or interfaces are not CAC authenticated but are process by a reverse web proxy.

Q6. DSS was mentioned during AFMIS presentation. What does it stand for?

RESPONSE: Decision Support System and is a data warehouse application built on Microsoft SQL Server Reporting Services (SSRS) and Microsoft SQL Server Analysis Services (SSAS).

Q7. Can you provide an overview of AFMIS; provider POS integration initial/potential challenges and those being worked on down the line? (Overview to be provided for IT support not at today’s meeting)?

RESPONSE: All POS communication to the web based AFMIS are via SOAP messages on IIS 10.5 based web services over port 443. Future direction is to migration to APIs and microservices. Provider POS will need to read barcode on CAC to extract DoD EDIPI, process data, and then send data to AFMIS via web service.

Q8. A. How does the NAFI expect the Contractor to integrate to AFMIS that is Army based?

RESPONSE: The WRC will provide a public web site in an Army cloud environment accessible via https over port 443. The web site will provide access to web services that manage POS data.

B. What are the specifics about the integration includes?

RESPONSE: An AFMIS terminal will be set next to Point of Sale (POS) system, and it will enable that contractor to be informed whether the Soldier is ESM or not. Over time, we will work the API interface between the contractor’s POS and AFMIS and build into an integrated system.

Q9. Does AFMIS allow integration with Contractor’s POS system?

RESPONSE: That is the plan. For non-ESM customers, AFMIS does not apply.

Contractor can setup their own POS to track and verify transactions for reimbursement.

Q10. Has any other POS system even been integrated with AFMIS?

RESPONSE: No.

Q11. DSS: Is there a data warehouse?

RESPONSE: Yes, the Decision Support System (DSS).

Q12. ETL going to DSS?

RESPONSE: Yes. An ETL is ran nightly for all AFMIS WEB Transactions that populate the DSS warehouse for reporting/auditing/planning purpose at various levels in the hierarchy for example at Installation, ASC, AFSB, HQ DA levels.

Q13. How does S1 registration update in AFMIS?

RESPONSE: The Meal Entitlement Registry is imported into the AHCPOS via a webservice when starting a meal session on the AHCPOS.

Q14. Please provide a list the various "Meal Equivalency" types that the Government mentioned at the Pre-Proposal Conference (SIK, ESM, etc.) and briefly include definition, rules for utilization, and estimated percentage customers for each type.

RESPONSE:

Below are the Meal entitlement Codes that are available for coding to the Common Access Card. Subsistence in Kind (SIK) is the equivalent to the Essential Station Messing (ESM). However, these are not relevant to the Contractor-run operations for ESM reimbursement.

•00 -Subsistence in Kind (SIK): Diner is on BAS Recoupment program. Removed from Separate Rations. These personnel would normally be issued a DD Form 714 (Meal Card).

•01 -Basic Allowance for Subsistence Discount (BASD): Diner is authorized the discount meal rate as defined by DoD Reimbursable Rates Tab G. Rate is at Food Cost only.

•02 -Basic Allowance for Subsistence (BAS): Diner is required to pay the full meal rate as defined by DoD Reimbursable Rates Tab G. Rates at Food Cost and Operating Expense (Standard).

•04 -Institutional Training Directed Lodging and Meals 5 (ITDLM5): Diner is involved in professional training and is authorized meals in the Warrior Restaurant for 5 of 7 days. Per Diem is withdrawn for the five days.

SIK/ESM for weekdays

•05 -Institutional Training Directed Lodging and Meals 7 (ITDLM7): Diner is involved in professional training and is authorized meal in the Warrior Restaurant for all 7 days. Per Diem is withdrawn for the seven days.

SIK/ESM for all days

•06 -Field SIK (FLD): Diner is involved in a Field Training Exercise and personnel action (DA 4187) has been processed to either recoup BAS or effect Payroll Deduction for the length of the exercise.

•07 -Essential Unit Messing (EUM): Diner is involved in a specific EUM program during which the individual is required by orders to eat at the warrior restaurant. SIK/ESM

•08 -SIK for BA Weekend (BA4): Diner is a SIK Reserve/NG component Soldier entitled to subsist at a Warrior Restaurant, Usually for one meal per day, on a Battle Assembly (BA) weekend. SIK/ESM designated for BA weekend (Thursday – Sunday)

Note: Codes as designated as SIK/ESM will be interpreted on the AHCPOS as such through the CAC chip read or the SCAN of the PF417 code.

Q15. How does the AFMIS system define a “meal?”

RESPONSE: A meal is designated as Breakfast, Lunch, Dinner, Night Breakfast, Night dinner, Brunch and Supper, Holiday.

Q16. Is there any verification of the AFMIS meal count?

(RFP states, “(i) Soldiers on ESM will utilize the Army’s established meal entitlement verification system as a means for recording transactions ….”)

RESPONSE: Yes, within its initial operating capability an AFMIS station will be located next to the Contractor’s POS system – as we work API integration. It will serve as a verification of the ESM. The awardee would record the transaction and bill the NAFI on a reimbursable basis. No less than monthly after reconciliation between the two systems. AFMIS technical experts will be available upon award.

Q17.

Q18.

Q19.

Q20. Were ESM counts included in the proposal inclusive of SIK or BAS?

RESPONSE: Essential Station Messing (ESM) were included and represent the major portion of the counts provided.

Q21. What is the current volume/covers by daypart (272 seats available on map)?

RESPONSE: Current dining facilities have three meal cycles during the week and a brunch/dinner cycle on the weekends. By-hour, table coverage is not a metric used by the Army.

Q22.

Q23.

Q24. What percentage of the present sales are from ESM program and what percentage come from cash customers?

RESPONSE: ESM = 94% / Cash = 4% / Credit/Debit = 2%. Currently, DFACs are designed to feed Soldiers only. But, under this construct as a WRC, it will be open to the entire garrison community per Section B.2. The key focus for the awardee will be it’s “conversion rate” on moving traffic into the facility. The vendor will be afforded the ability to market and draw in their customers with a quality product.

Q25. Can the Government share the payment mix – credit card sales, cash sales, ESM sales?

RESPONSE: Please reference response to Q24.

Q26. Are the BASs eligible to be used at all other food locations on the base or just the main ‘mess hall’?

RESPONSE: Soldiers on Basic Allowance for Subsistence (BAS) can choose to eat at any dining facility on post or other food establishment.

Q27. A. Will the existing base food facilities, e.g. Smoke Bomb Grille or a Burger King on base(s) remain in place and in operation?

RESPONSE: Yes.

B. Do the ESM Soldiers have the capability to use some or all of their BAS in these types or other base food locations?

RESPONSE: ESM Soldiers do not receive Basic Allowance for Subsistence (BAS).

All Soldiers have the choice to use their entitlement at Army dining facilities or, for ESM Soldiers, pay out of pocket elsewhere.

Q28. What are the current dining offerings / concepts at each location? Please provide details at each location.

A. Cafeteria type services

RESPONSE: The dining facilities are very similar in construct and design, and for the most part, the layout is as seen at Fort Bragg. Some vary by size, but awardee can expect facilities to be very similar in facility and size. We do not intend to draw this out with extensive projects, but to converted it to a style that is modernized.

B. Food trucks

RESPONSE: The Army has a few of these trucks on certain installations but not all. It is our intent to turn these trucks over to the awardee as a signed piece of equipment so that the awardee can exercise the ‘operational reach’ of its product. The awardee will be able to add additional trucks within this concept under their own expense.

AAFES and FMWR also operate food trucks on some garrisons.

C. Automated Micro Markets

RESPONSE: The Army doesn’t have ‘micro markets’ in the modern sense.

The Army has established ‘kiosks’ which is a grab n go capability with previously prepared meals (sandwiches, egg muffins, juices and yogurts – for example.”)

AAFES does offer a capability – but limited in use and in quality of food. It is more representative of what you’d find in their ‘shoppettes’ or at convenience store. (Chips, candy, Monsters).

The awardee will be enabled to establish additional capability in coordination with A-FIT and the Installation Commander for access and placement.

D. What restaurant brands are available?

RESPONSE: There are restaurant brands on post but primarily in the Named Brand Fast Food Space. There are very limited offerings of what we’d call “healthy brand fast casual”. Key distinctions are in the preparation, quality of food, and the environment in which it is served. The awardee will compete overall with the likes of several AAFES franchises that can be found on their website that include, but not limited to: Burger King, Popeyes, Dominoes, Dunkin Donuts, Starbucks, Charley’s Steak, Quiznos to name a few. FMWR does operate casual restaurants including Texas Roadhouse and Sam Adams, as well as other eateries dependent on the garrison.

Reference the garrison information in Section J under garrison specific information provided as part of issued Amendment 0001.

Q29. Are all soldiers on ESM at Fort Bragg authorized to use WRC at no cost?

RESPONSE: ESM entitled Soldiers receive their entitlement monthly as payroll deductions for the meals during that month. ESM Soldiers can use the WRC as a portion of their entitlement at no cost (Meal Equivalent) as they would at other dining facilities.

Q30. Are all soldiers on ESM across the Army authorized to use the new WRC at no cost?

RESPONSE: Please reference response to Q29.

Q31. [Are there completed and available] Soldier survey[s] on menus?

RESPONSE: No

Q32. Please provide current zero-based staffing model based on hours of service.

RESPONSE: The Army allocates culinary Soldiers based on the number needed for the field feeding mission. The installation mission is not their primary mission and no "zero-based staffing model" exists. Current staffing is based on mission support requirements.

Q33. Could an ESM provide their card to an unauthorized person/dependent for their use?

RESPONSE: The ESM entitlement is an individual one and not transferable. If an ESM Solider has a guest, then the Solider (or guest) can pay for the guest’s meal with cash or charge. The awardee will not have the responsibility for enforcing this policy other than to deny the guest’s meal via ESM and to ring up as cash or charge. The awardee shall report the incident to the COR.

Q34. Can soldiers use different DFACs on the garrison to eat the same meal twice (for example two breakfasts at two separate locations)?

RESPONSE: Individual meal entitlement is for that meal, and it will be broken down by meal periods extended through the day. Certainly a Soldier can attempt to eat a second meal, but this would be a violation of the Uniform Code of Justice and conduct – enforceable by that Soldier’s chain of the command. If the awardee registers an authorized meal with AFMIS – they may issue it. If the Soldier doesn’t register or the awardee receives an indicator that a charged meal has occurred during that meal period, the awardee may continue to ring up the sale and ask for cash or credit.

Q35. A. Will the verified ESM meal reimbursements be paid to the contractor for the full value of the allowance per meal period, regardless of items purchased by the soldier?

RESPONSE: Yes

B. Or will the contractor be required to submit an itemized receipt for reimbursement of actual spend per verified ESM meal per meal period?

RESPONSE: No. Items that exceed the meal can be purchased by the Soldier and are not part of the reimbursement.

Q36. If a soldier wants to have two (2) sides in exchange to an entrée, is that allowable or it is strictly as written?

RESPONSE: It would be allowed. We’d like for Soldiers to be able to customize their meals as desired. We have defined what a meal is for planning purposes and appropriate pricing.

Q37. What should happen if soldier does not take their allotted items? For example, if they do not take a bread, can they use it for another side?

RESPONSE: The meal plan is the meal plan – as is the charge – whether the ESM takes all the items or not. If the awardee determines that another side is commensurate with ‘bread’ – then that determination can be made by the awardee. We expect to provide the needed flexibility for our partners.

Q38. Are meals strict by items or may a side item be skipped for an extra entrée?

RESPONSE: We see categorization of entrées and sides as different. The entitlement would be one entrée. If the Soldier chooses a second entrée, then they’d pay for that added entrée as cash or charge.

Q39. Does ESM sales need to be verified by name?

RESPONSE: Yes. It is an individual entitlement.

Q40. What are the current menu offerings for the ESM program at each facility?

RESPONSE: It varies. The menu offerings for each day per facility are determined by the local food manager. A sample menu of items has been provided as a part of this amendment and is incorporated as attachment J-16.

Q41. How do you currently charge for dessert?

RESPONSE: Dining facilities do not have a la carte pricing.

Q42.

Q43.

Q44.

Q45. What should the provider do when the soldier is a SIK but he comes up BAS?

RESPONSE: The provider will record the Soldier's DoD ID Number, Name, and

Rank. Serve the Solder and submit for reimbursement.

Q46. Are all services included in S1 authorization or just Army?

RESPONSE: Yes, all services operate under a similar program; SIK and ESM programs are DoD wide. If the question is whether or not a member of another service can use the ESM charge for the Army. The answer is no. They have separate funding lines and authorities and we do not have an agreement with the other services at this time.

Q47. What happens if soldier’s card does not properly scan?

RESPONSE: Please issue the meal to the Solider and record the transaction to the greatest accuracy where the COR will be able to verify and authorize reimbursement as served.

Q48.

Q49. Do we need to enter the ESM sale into AFMIS and our POS system?

RESPONSE: See the response to Q2 above.

Q50. Are Reservists with BAS H status paid to the Contractor as ESM/SIK?

RESPONSE: All BAS Soldiers pay standard meal rates. ESM discount rates are for E1-E4 Soldiers.

Q51. For reimbursements – What information is needed to verify ESM sale for reimbursements?

RESPONSE: Verification of each subsisting Soldier's eligibility and proof of the delivery of a meal.

Q52. ESM – Is reimbursement contingent upon any funding, government shutdown, congress, etc.?

RESPONSE: No it is not. Government shutdowns will not effect military pay or food provisions.

Q53.

Q54.

Q55.

Q56.

Q57.

Q58.

Q59. [Regarding] A la carte items: if extra items outside of the ESM allowance, Soldier pays with cash?

Q60. ESM – split tender capability; if an ESM needed to pay above the authorized amount, would the Contractor pay a percentage on the charges not covered by the ESM?

Q61. Are Market / alternative service offerings that create “cash sales” subject to the DFAC Commission request that is paid to NAFI?

Q62. Is the 65% service fee negotiable?

Q63. [Referencing] Section B.2 Eligible Patrons, b2 Cash Customers, would these be inclusive of family members of ESM?

Q64.

Q65. Target soldiers wanted to time for breakfast, lunch, dinner?

RESPONSE: The operational hours are the awardee’s determination based on meeting each local Soldier and garrison needs, keeping in mind that not all units and Soldiers have the same duty day hours.

Q66.

Q67. Will construction services (reimbursed by NAF) and GFE (by Government) be the only assistance provided in bringing the DFAC up to campus style, fast casual approach?

Q68. Does 2M allowance include equipment, or will additional funds be made available to awardee?

RESPONSE: If the equipment is permanently attached in standard commercial configuration and utilization, then yes. If it is not permanently attached, then no.

No additional funds by the NAFI for equipment will be made available to the awardee.

Please reference issued Amendment 0003 noting the change from $2M to $4M.

Q69. Two (2) million reimbursement: does it include equipment costs?

RESPONSE: Please reference response for Q68.

Q70. If NAFI will reimburse the Contractor no more than the 2M per building for complete and usable building improvements; are micro market equipment investments included in this?

Q71. Section B.3.c states “The NAFI will reimburse the CONTRACTOR no more than

$2M per building for complete and usable building improvements. Are Micro Market equipment investments included in this?

RESPONSE: Please reference response on Q70.

Q72. Can items that improve the facility be considered reimbursable construction services, i.e., lights, paint, decals, soffits and headers, hoods, walk-ins, half walls, flooring?

Q73. Is the $2M government commitment to capital set as a fixed number, or will the specific DFACs determine an amount unique to each particular location?

RESPONSE: The NAFI funding is a set at no more than $4M per facility (per issued Amendment 0003). Potential offerors shall determine within their proposal the amount they propose each facility will need to modernize to meet the AFIT and WRC intent and vision in accordance with the RFP.

Q74. A. Is the intent for the Fund to repay the capital costs at the time of construction, or billed back over the term of the agreement?

RESPONSE: The NAFI will pay the awardee as the construction occurs in accordance with the applicable construction terms and clauses.

B. If over the term, is there a specific interest rate we should use?

RESPONSE: Not applicable, please see response to part A.

Q75.

Q76.

Q77.

Q78. A. Are the dish machines broken/out of service [B1732]?

RESPONSE: The dishwasher was broken.

B. Will they be repaired? [B1732]

RESPONSE: It is in the process of being repaired.

Q79. How many drains lead into the food pulper? [B1732]

RESPONSE: One

Q80.

Q81.

Q82.

Q83.

Q84.

Q85. If GFE is not repairable, will the Government reimburse the cost of equipment replacement to the Contractor? (RFP states, (1) If the CONTRACTOR determines that an item is beyond repair the Item will be returned to the Fund and it shall be the responsibility of the CONTRACTOR to obtain new equipment….”

RESPONSE: No, the NAFI will not reimburse the cost of the equipment replacement to the Contractor.

Q86. Does the Army intend to require any conveyance of contractor capital/equipment investment upon contract term or termination?

Q87.

Q88.

Q89.

Q90.

Q91. Who is the current cable & internet provider?

RESPONSE: The current provider at Devil Den [B1732] for commercial cable and internet is Spectrum. However, these services are not available to the awardee through the installation’s established contracts. Contractors must secure their own services.

Q92. Who are the current utility and services providers (electric, gas, water, telephone, internet, cable, etc.) for each of the DFACs?

RESPONSE: The provider for utilities on Army installations are the garrisons, and the contractor will be billed by the garrison for actual utilization per the resultant contract and Real Property Outgrant (Section C.7.5).

Q93. Are we able to receive and electronic CAD file of the Ft Bragg DFAC?

RESPONSE: Please email: erin.m.taylor26.naf@army.mil with your request, and the electronic CAD files will be sent to you via the DoD Safe site. These types of files are not accepted on sam.gov and therefore can only be provided via this separate method.

Q94. Will complete as-built drawings, in CAD files, be made available to the contractor upon award?

RESPONSE: Please reference Q93 response.

Q95. Are CAD/Revit files available for the project building(s)?

Q96. Section C.7.1: Please provide electronic CAD drawings for the DFAC. This will provide need information to accurately design and estimate the cost of renovation.

Q97. Will the Government please provide a more complete set of as-builts or drawings (e.g.,structural, electrical, architecture, etc.) for the Ft Bragg Devil Den facility? To date the SOW only includes HVAC drawings and an incomplete floor plan.The apparant hyperlinks in Section J may not be active allowing contractor access.

The additional items ensure accurate knowledge and therefore solution/pricing of level of effort for renovation/build out needs.

RESPONSE: Please reference Amendment 0001 released on sam.gov December 20, 2022, for additional PDF drawings of Fort Bragg. Please also reference Q93 response here in this amendment.

mailto:erin.m.taylor26.naf@army.mil

Q98.

Q99. Please provide the location of data closet on a floor plan.

RESPONSE: Please reference Q93 response and if that does not provide the information requested, please let us know.

Q100. Please provide the CAD file of the emergency evacuation plan posted in the vestibule of each DFAC.

RESPONSE: Please reference Q93 response and if that does not provide the information requested, please let us know.

Q101.

Q102.

Q103 A. Are there UTA/drill weekends that effect the DFAC?

RESPONSE: The focus of this effort is on active-duty posts with sizeable ESM populations. Guard and Reserve units train on all Army posts and usually operate in the training areas. Tactical feeding is performed by these units culinary teams and Soldiers. These rotations are usually planned a year in advance and the impact on the WRC is not expected to be significant.

B. If so, how many per year?

RESPONSE: See the response to Q 103A above

C. How much notice is given? How many expected ESM?

RESPONSE: See the response to Q 103A above

D. Who is/are your current provider/s at each facility?

RESPONSE: The current operations are not reflective of how the Contractor operates this facility and thus the current processes are not relevant in this instance. Please reference Section D.1 for appropriate food product origination.

Q104. Are consumers allowed to carry their phones at these facilities?

Q105. System payment processor for cash credit card payments, i.e., FreedomPay or other payment processor?

RESPONSE: Contractor is responsible for providing their own merchant processing capabilities that accepts all industry common payment methods to include cards, tap, and cash. Reference C.6.5(f)(4) of solicitation.

Q106. What is the process for distributing rations from dry storage? Do cooks go back and request items, i.e., (1) can of tomatoes? Or do they help themselves? Are they taking real-time inventory?

RESPONSE: The current operations are not reflective of how the Contractor may operate this facility and thus the current processes are not relevant in this instance.

Q107. Today, prime vendors submit the usages, by the case to OneZone. How will that be tracked? Manufacturers and brokers need that data.

RESPONSE: Please reference response to Q106.

Q108. What is Mermite?

RESPONSE: This term refers to the M1941 Mermite tactical military coolers or insulated containers that are used for storing and moving prepared food to Soldiers in field conditions. However, this is not relevant to the Warrior Restaurant Centers as the WRC is not a means to provide tactical feed feeding.

Q109. Please provide contracted/approved food and supplies vendors by location.

RESPONSE: The resultant contractor is responsible for their own contracts and supply chains. The current operations are not reflective of how the Contractor operates this facility and thus the current processes are not relevant in this instance. Please reference Section D.1 for appropriate food product origination.

Q110. A. DFAC Personnel – are current DFAC staff, military, or Contractor personnel?

RESPONSE: It is a combination of both, dependent on the facility. The awardee is responsible for providing the staffing required for a complete operation. Per Section C.2(d), the Fund will not provide military or civilian cooks or personnel as a part of this resultant contract.

B. If current personnel is Contractor, are they eligible to continue with awardee Contractor?

RESPONSE: Please reference the response above to part A.

Q111.

Q112. While it gives a monthly timeframe, what is the latest timeframe the Contractor could expect reimbursement?

RESPONSE: Reimbursement will be made per month based on meals served following successful reconciliation of meals served by the assigned COR.

Reconciliation of meals served can occur on a shorter frequency than monthly, but the payment frequency will not shorter.

Q113. Could you provide me the current hours of operation for each of the DFAC’s and the number of meals served for breakfast, lunch and dinner [for Fort Drum]?

DFACs: 1st BCT, 2ndBCT, Wheeler Sack, Sustainment Brigade and the DFAC drive thru.

RESPONSE: Fort Drum DFAC Hours can be found on the Garrison website at https://home.army.mil/drum/index.php/about/news/news-digest

Q114. Do you know if the other DFAC’s will close when the Warrior Restaurant Center opens at the 1st BCT location?

RESPONSE: Future decisions on when, if, and where additional WRCs will be opened will be made by Senior Army Leaders and will take into consideration many different aspects, to include the success of the implemented WRC locations.

Q115. Are WRC’s taking the place of DFACs?

RESPONSE: Please reference response to Q114.

Q116. Please clarify:

A. Is Contractor required to launch & operate a food service program simultaneously with facility design/improvements at Ft. Bragg and other sites?

RESPONSE: There is no requirement for the Contractor to operate the food service program for the installation while facility improvements are underway.

Other DFACs will be available for Soldiers during temporary closures. A-FIT does see three distinct separate lines of effort to get established and would expect those efforts to happen concurrently in order to quickly establish operations.

B. If Contractor is required to operate a food service program while WRC facility improvements are underway, will a separate DFAC be available for the food service operations while Ft. Bragg Bldg. 1732 is under renovation?

RESPONSE: Not applicable, please reference response to part A above.

Q117. Please confirm that “…nutrition through sustainable food sourcing” requires menus to include “local, organic, humane, no antibiotics, hormone and growth promotion free” foods/beverages to the extent feasible but menus are not required to be entirely limited to these types of sourcing/ items.

RESPONSE: Confirmed. Requires this to the greatest extent feasible, but not entirely limited to this.

Q118.

Q119. Section L.8(c) (2) iii please clarify if this solicitation can be partially fulfilled by a submission, e.g., support the delivery of one element requested. Or must the vendor be capable of solely delivering all items, conditions, provisions, etc.?

RESPONSE: Award will be made to one vendor who is responsible for delivering all items, conditions, and provisions, etc.

Q120. Will this solicitation allow for teaming and/or, joint ventures in the response and/or delivery of this contract post-award?

RESPONSE: Please reference response for Q119.

Q121.

Q122. Please confirm the number of amendments to this RFP.

RESPONSE: This issued Amendment is the third, A0003.

UPDATED RESPONSE: This issued amendment is the fourth, A0004.

Q123. Will this solicitation stipulate or evaluate the response by any set asides, e.g.

veteran-run business?

RESPONSE: No, please reference Section L.

Q124. In the bid phase, will there be any examples put out by Amendment that depict modern décor and equipment that we can bench mark our proposal with?

RESPONSE: No, we are looking to industry to provide us their ideas and concepts.

Q125.

Q126.

Q127.

Q128.

Q129.

Q130.

Q131. Please further define what the Fund means by “all credits,” in RFP statement, “...“gross revenues” is defined as all monies and other things of value received by, or paid to CONTRACTOR, or other person, firm, or corporation for vendor’s use or benefit, and all credits, arising upon … the food and beverage operations during the contract term less any refunds and applicable sales, use, excise, or other taxes.”

RESPONSE: : “Credits” refers to an amount the NAFI may agree to provide the contractor that decreases its liabilities to the NAFI for a specific instance or situation that may arise.

Q132. A. Please clarify whether the monthly fee payable to the NAFI, as provided in Contractor’s price proposal/Fee Schedule per B.3 CLIN 0001, will apply to Fort Bragg only.

RESPONSE: No, it is inclusive of all facilities once/as they become operational.

B. Will contractors have the opportunity to offer a monthly fee specific to each base under the IDIQ?

Q133. Section I.11 (a) states that this is an indefinite-quantity contract for the supplies or services specified….’ And letter (d) states that the Contractor shall not be required to make deliveries under this contract after 2/28/2028. So does this mean that the terms of this contract will be no more than 4 years?

RESPONSE: Per section c.4(a) the period of performance of this contract shall be a base period of five (5) years, beginning with the contract award date. The date in Section I.11 will align with five years once the contract award date is established.

Q134. Sub-Factor 1.2 lists requirements A-K, with page limit of 20. Item (K) requires

“nine different sample menu options (3 breakfast, 3 lunch, and 3 dinners)”.

Please exclude item 1.2 (K)/Menus from the page limitation to allow sufficient space for response to all 11 items being evaluated under sub-factor 1.2.

RESPONSE: Affirmative, item (K) may be excluded from the page limitation set for this sub-factor section (1.2).

Q135. Sub-Factor 1.7 lists requirements A 1-6, with page limit of 20. Item A (4) requires

“Sample menu items … (7 days’ worth of breakfast, lunch, and dinner)” . Please exclude item 1.7 A (4)/Menus from the page limitation to allow sufficient space for response to all 6 items being evaluated under sub-factor 1.7.

RESPONSE: Affirmative, item (4) may be excluded from the page limitation set for this sub-factor section 1.7.

Q136. Please confirm that the cut sheets are not included in the 20 page narrative limitation. (subfactor 1.7 FORT BRAGG)

RESPONSE: Affirmative, item 1 (cut sheets) may be excluded from the page limitation set for this sub-factor section 1.7.

Q137. Please confirm the customer satisfaction survey results or similar documentation (2.4.5) are not included in the 5 page narrative limitation in Subfactor 2.4.

RESPONSE: Affirmative, item 5 (customer satisfaction survey results or similar documentation) may be excluded from the page limitation set for this sub-factor section 2.4

Q138. RFP Reference: L.12.2 VOLUME SUBMISSIONS, (iv) SUB-FACTOR 2.4 –

CUSTOMER SERVICE par. (A) 5/pp.109. The page limit for Sub-Factor 2.4. is five (5) pages, covering requirements 1-5. Can the customer survey documentation (response to req. 5) be submitted as a separate appendix, excluded from page limit? It would not be possible to adequately address requirements #1-4 and provide customer satisfaction survey documentation within the 5-page limit.

RESPONSE: Please reference response for Q137.

Q139. Do the individual section page requirements (max pages) include any attachments or exhibits regarding the same section?

RESPONSE: Yes, the page limitations do include any attachments and/or exhibits except for those allowances made above as part of this amendment, reference responses to Q134-138.

Q140. RFP Reference: L.12.2 VOLUME SUBMISSIONS, (iv) SUB-FACTOR 2.4 –

CUSTOMER SERVICE par. (A) 5/pp.109

Can the Government please extend the timeframe of eligibility for customer survey documentation to no older than 2 years? This will be helpful as surveys are permitted every alternate year or have been postponed due to COVID at many client sites.

RESPONSE: The RFP is changed as follows:

L.12.2(d)(3)(iv)Subfactor 2.4 – Customer Service, paragraph (A).5 is changed

FROM:

OFFEROR shall provide customer satisfaction surveys results or similar documentation which is inclusive of data collected anonymously from customers by the OFFEROR AND which attests to the OFFEROR’s recent overall performance in at least one of its current operating food and beverage facilities.

Survey results, documentation, and the data contained within shall be no older than 1 year and/or not newer than 60 days from release of this RFP.

TO:

OFFEROR shall provide customer satisfaction surveys results or similar documentation which is inclusive of data collected anonymously from customers by the OFFEROR AND which attests to the OFFEROR’s recent overall performance in at least one of its current operating food and beverage facilities.

Survey results, documentation, and the data contained within shall be no older than 2 years and/or not newer than 60 days from release of this RFP.

Q141. A. What is the length of time for the Hourly safety and security training, and how often are those courses offered?

RESPONSE: Training courses: (a) AT Level 1 Training (e) iWatch training and

DOD Information Assurance Awareness (part of (f)) are available online or locally with an estimated time of completion as approximately 1 hour each.

There may be additional training for those who require a CAC and network access (such as Cyber Awareness Training and/or Cyber Security Fundamentals), those courses are available online and are approximately 1 hour each.

Garrison Provost Marshalls have the authority to implement additional trainings per assessed need based on specific garrison situations at any time.

B. Are there different trainings & requirements for short term/temporary labor, and if so, how many training days or hours are needed prior to those employees being able to work?

RESPONSE: Access to post. Locations on post, and systems determines the training requirements not the duration of employment.

Q142. C.12: Please provide an estimated time, in hours, to complete all specific security trainings outlined in section.

RESPONSE: Please reference response to Q141.

Q143. Please detail the specific training you talked about in the pre-proposal meeting.

RESPONSE: Please reference Section C.12 of the solicitation.

Q144. What are present Fees paid by vendors at each of the 5 facilities?

RESPONSE: The current contract type supporting each DFAC is different than the contract type being put in place in support of a WRC (concessionaire).

Q145. Opening statement /letter states that this will be awarded as ONE firm-fixed-price at one WRC at each of the 5 US Army Garrisons listed in this RFP.

However, in section M.5 Award letter ‘c’ states that the only location is Fort Bragg from this solicitation.

A. Can you confirm the award location(s)?

RESPONSE:

Per Section C.3(b), the minimum order from this IDIQ is two Task Orders: 1) Fort Bragg (B1732), and 2) Fort Drum (10305).

Per Section C.3(c), the maximum order from this IDIQ is five Tasks Orders, one for each location noted in section C.5: 1) Fort Bragg, 2) Fort Drum, 3) Fort Stewart, 4) Fort Carson, and 5) JBLM.

In accordance with section M.5 the award of the IDIQ and the Task order for Fort Bragg will be made as a result of the submitted and evaluated proposals.

B. Later Section C.3 IDIQ Delivery/Task Orders, provides a Minimum Order

(Fort Bragg only) to Maximum Order not to exceed the five buildings. What is the determination to award more than the minimum?

RESPONSE: Section C.3 indicates a minimum order of two buildings. One at

Fort Bragg (B1732) and Fort Drum (10305).

The determination to award future task orders, up to all three remaining locations, is dependent upon a variety of factors by the Army.

Q146. Are the same fee% to be paid for ESM sales and cash sales?

Q147. Could this be awarded to different vendors by location or all to 1 vendor?

RESPONSE: Per Section M.5, the Fund intends to award one IDIQ.

Q148. Does each proposal have to include all five (5) locations, or just the guaranteed Fort Bragg WRC?

RESPONSE: Proposals shall be developed for successful operations taking into account both the minimum and maximum orders allowable under the IDIQ.

Q149. Include all 5 locations or Fort Bragg only in proposal?

RESPONSE: Please reference response for Q148.

Q150.

Q151.

Q152. What protocol for temp labor use? Restrictions?

RESPONSE: There is no restriction nor specific protocol for temp labor, other than all persons working on post must meet the same security and training requirements within the RFP and resultant contract regardless of duration or type of employment.

Q153. Do published pay rates apply for contracted labor?

RESPONSE: Yes, the published rates from the Department of Labor apply for all types of labor, to include contracted labor.

Q154. Please clarify what the Government means by “rest of the identified building

RESPONSE: “…the rest of the identified building locations included as a part of this RFP” include those specifically named/included within the RFP sections B, C, and J.

Q155. Please clarify/define the terms “medical meal needs” and “certified health products”

RESPONSE: Since the WRCs do not support Medical Treatment Facilities (MTF) meals, solicitation section C.6.6(a)(3) has been changed:

FROM: Offer healthy options with menus that meet a range of dietary, religious, and medical meal needs including certified health products and sourcing (and ‘flexitarian’ options).

TO:

Offer healthy options with menus that meet a range of dietary, religious, and meal needs, including ‘flexitarian’ options.“

Q156. A common term in concessionaire type contracts is a no-fault termination clause for both parties. Given that this procurement is in part a concessionaire type contract, can the Contractor propose the addition of this term?

RESPONSE: Due to the requirement of Soldier feeding, the no-fault termination clause will not be included.

Q157.

Q158.

Q159. RFP Reference: L.12.2 VOLUME SUBMISSIONS, (iv) SUB-FACTOR 2.4 –

CUSTOMER SERVICE par. (A) 5/pp.109 Will the bidders attending the pre-proposal conference be permitted to tour potential locations for vending/micro markets/convenience solutions (such as dormitories and office buildings) in addition to touring the WRC dining facility?

RESPONSE: No, additional locations were not available during the site visit time.

Q160. Will the Government please extend the Proposal Due Date by a week or more to adjust for the following:

a) Sufficient time to develop offer components dependent on the Pre-Proposal Conference-Jan 10, 2023.

b) Sufficient time to develop offer components dependent on Gov’t Q&As.

RESPONSE: Please reference A0002 and this amendment for the proposal due date extensions.

Q161. Based on the complexity of the RFP, the timing of its release, and the anticipated size of a yet to be released 2nd Amendment, is there any change that the due date will be extended?

Is there the potential to move the submission date by 1 week to February 3, 2023 to allow for time to review all questions/answers and new information gathered

RESPONSE: Please reference response to Q160.

Q162. Section L.12.1 (i): Due to the complexity of this RFP request, along with the amount of additional information that is needed, we respectfully request an extension to the 1/27/2023 submission due date.

RESPONSE: Please reference response to Q160.

Q163. Will the pre-proposal sign-in sheets be made available to attendees?

RESPONSE: No, they will not be made available to attendees.

Q164. Who were the vendor attendee companies during Fort Bragg on January 10, 2023?

RESPONSE: Please reference response to Q163

Q165. RFP Reference: I.90 DISCLOSURE OF INFORMATION (JUL 2017) BI.146/pp.75. Please provide Clause BI.146 Disclosure of Information in full text as this could not be found online.

RESPONSE: The KO confirmed that this is available online at the site address provided as part of clause I.78 Clauses Incorporated by Reference (DEC 2021) BI.121,but has included here for your convenience.

DISCLOSURE OF INFORMATION (JUL 2017)

(a) The Contractor shall not release to anyone outside the Contractor's organization any unclassified information, regardless of medium (e.g., film, tape, document), pertaining to any part of this contract or any program related to this contract, unless-

(1) The Contracting Officer has given prior written approval;

(2) The information is otherwise in the public domain before the date of release;

or

(3) The information results from or arises during the performance of a project that involves no covered defense information (as defined in the clause at BI.148) and has been scoped and negotiated by the contracting activity with the contractor and research performer and determined in writing by the contracting officer to be fundamental research (which by definition cannot involve any covered defense information), in accordance with National Security Decision Directive 189, National Policy on the Transfer of Scientific, Technical and Engineering Information, in effect on the date of contract award and the Under Secretary of Defense (Acquisition, Technology, and Logistics) memoranda on Fundamental Research, dated May 24, 2010, and on Contracted Fundamental Research, dated June 26, 2008.

(b) Requests for approval under paragraph (a)(1) shall identify the specific information to be released, the medium to be used, and the purpose for the release. The Contractor shall submit its request to the Contracting Officer at least 10 business days before the proposed date for release.

(c) The Contractor agrees to include a similar requirement, including this paragraph (c), in each subcontract under this contract. Subcontractors shall submit requests for authorization to release through the prime contractor to the Contracting Officer.

(End of clause)

Q166. RFP Reference: I.93 CLOUD COMPUTING SERVICES (MAR 2020)

BI.149/pp.79. Please provide Clause BI.149 Cloud Computing Services in full text as this could not be found online.

RESPONSE: The KO confirmed that this is available online at the site address provided as part of clause I.78 Clauses Incorporated by Reference (DEC 2021) BI.121,but has included here for your convenience.

CLOUD COMPUTING SERVICES (MAR 2020)

(a) Definitions. As used in this clause-

"Authorizing official," as described in DoD Instruction 8510.01, Risk Management Framework (RMF) for DoD Information Technology (IT), means the senior Federal official or executive with the authority to formally assume responsibility for operating an information system at an acceptable level of risk to organizational operations (including mission, functions, image, or reputation), organizational assets, individuals, other organizations, and the Nation.

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"Cloud computing" means a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. This includes other commercial terms, such as on-demand self-service, broad network access, resource pooling, rapid elasticity, and measured service. It also includes commercial offerings for software-as-a-service, infrastructure-as-a-service, and platform-as-a-service.

"Compromise" means disclosure of information to unauthorized persons, or a violation of the security policy of a system, in which unauthorized intentional or unintentional disclosure, modification, destruction, or loss of an object, or the copying of information to unauthorized media may have occurred.

"Cyber incident" means actions taken through the use of computer networks that result in a compromise or an actual or potentially adverse effect on an information system and/or the information residing therein.

"NAFI data" means any information, document, media, or machine readable material regardless of physical form or characteristics, that is created or obtained by the NAFI in the course of official NAFI business.

"NAFI-related data" means any information, document, media, or machine readable material regardless of physical form or characteristics that is created or obtained by a contractor through the storage, processing, or communication of NAFI data. This does not include contractor's business records e.g. financial records, legal records etc.