III.C. Attachment 3 PRST.pdf
PDF 110 KB Posted
- Attached to
- C70 Administrative Services Federal contract opportunity
- Solicitation number
- N6660421Q0438
About this file
This performance requirements summary table outlines the key administrative services required under a follow-on federal contract opportunity with the Naval Undersea Warfare Center Division in Newport, Rhode Island. The incumbent contractor will provide front desk operations and reception services, document preparation and handling, filing and records management, duplication services, mail processing, data entry, administrative support, logistics coordination, configuration management, and past performance references are required. Quotes are due by June 24, 2021 and the contract will be awarded on a lowest price technically acceptable basis to a small business. The period of performance is one year consisting of three four-month cost-plus-fixed-fee contract line items with optional extensions.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| II.G. Incidental Government Property.pdf | ||
| II.G. 52.204_24 Representation for Signature.pdf | ||
| II.G. N6660421Q0438 DD254 Rev.00.pdf | ||
| II.G. N6660421Q0438 Statment of Work.pdf |
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Text version
Performance Requirements Summary Table
Requirement Performance Objective Performance Standard Acceptable Quality Level (AQL) Monitoring Method
4.1 Front Desk
Operations
a) Operate front desk telephone and document incoming telephone calls.
b) Visitor Checks. Maintain visitor logs.
c) Maintain telephone trees (recall lists) and muster lists for assigned C70 area.
d) Maintain printers, copiers, and fax machines.
e) Maintain inventory and organize office supplies.
a) Provide information to callers, forward the caller to available recipient, taking, documenting, and delivering telephone messages.
b) Greet visitors, determine the nature of their visit, and direct them to the appropriate Government personnel.
c) Ensure lists are up to date and reflect any personnel changes.
d) Monitor the paper and toner levels for machines. Inform the Government POC via email when services or replenishment of supplies are required. No less than 10 reams of paper or 1 cartridge of toner for each color remaining).
e) Provide a list of recommended consumable office supplies for order via email to Government POC.
a) Standard is met 95% of the time.
b) Standard is met 95% of the time.
c) Standard is met 95% of the time.
d) Standard is met 95% of the time.
e) Review of consumable office supplies for order no less than one (1) time per week.
Random Government review of on-site procedures, visitor logs, lists, and supplies.
4.2 Document
Preparation and Handling
Generate and distribute documents and materials.
a) Create, prepare, and route documents, presentations, Naval Messages, and correspondence.
b) Mark, files, transfer, and distribute CUI, PII, and Classified materials.
c) Edit and prepare CLASSIFIED documents on equipment approved for classified material at the security level of the documents.
d) Gather, proofread, and spell-check emailed highlights from Government employees. Verify acronyms are spelled out and forward via email to Government manager.
e) Upon request, obtain market research quotes for equipment procured.
a) Standard is met 95% of the time.
b) Standard is met 95% of the time.
c) Standard is met 95% of the time.
d) 95% accuracy in spell-check and verifying acronyms are spelled out prior to forward.e) Respond to 95% of inquiries.
f) Standard is met 95% of the time.
a) Random Government review of documents.
b) Random Government review of materials.
c) Random Government review of materials.
d) Government review of random highlights for accuracy.
e) Government review of requests.
4.3 Filing and
File Retrieval
File and retrieve documents daily.
a) File documents in existing systems as assigned. Maintain various types and individual files.
b) Work with physical and electronic files consistent with existing methods and processes.
c) Work with CLASSIFIED documents to and from storage containers approved for CLASSIFIED storage at the level of the documents being processed.
a) Standard is met 95% of the time.
b) Standard is met 95% of the time.
c) Standard is met 95% of the time.
a) Random Government review of files maintenance.
b) Review on-site process.
c) Review on-site process and
CLASSIFIED
Documents Tracking Logs.
(AQL) Monitoring Method
4.4 Duplication
Duplicate and distribute various Government documents.
a) Copy, duplicate, scan, and collate various documents.
b) Assemble and bind documents in various folders provided by the Government.
c) Only duplicated CLASSIFIED material on GE approved for duplication of CLASSIFIED material.
a) Standard is met 95% of the time.
b) Standard is met 95% of the time.
c) Standard is met 95% of the time.
Random Government review of documents and ability to copy and scan.
4.5 Processing
and Handling of Mail
Prepare documents for distribution via e-mail or hand carry internal and external to
NUWCDIVNPT
a) Process documents within Code 70 or other Code within NUWCDIVNPT campus or mailing.
b) Package, wrap, and address documentation.
c) Sort and distribute incoming mail daily. Deliver the outgoing mail to mail location for Code 70.
d) Prepare mailing labels, forwarding letters, and custody receipt forms and hand carry CLASSIFIED documents to NUWCDIVNPT Control Points on NUWCDIVNPT campus.
e) Maintain a CLASSIFIED Document Log.
a) Standard is met 95% of the time.
b) Standard is met 95% of the time.
c) Standard is met 95% of the time.
d) Standard is met 95% of the time.
e) Standard is met 95% of the time.
Government review of processing knowledge and procedures.
Review on-site process and CLASSIFIED Documents Tracking Logs.
4.6 Data
Processing
a) Utilize existing Government databases for travel, training, and requirements.
b) Prepare visit requests in JPAS, including SMO Codes and POCs.
c) Each Friday before 1000, enter timekeeping data via email into ERP.
a) Enter data in TDY orders, vouchers, local vouchers, and training requests in the DTS. Government personnel will provide all relevant information required.
b) Enter data into visit requests and confirm receipt with the receiving activity.
c) Provide weekly timekeeping support, review time cards for timely submission and accuracy including overtime and leave requests. Print ERP timekeeping reports, and report and discrepancies to Government POC.
a) Standard is met 98% of the time.
b) Standard is met 98% of the time.
c) Timekeeping data submitted before 1000 each Friday.
a) Random Government inspection.
b) Review random visit requests performed.
c) Review time-keeping reports.
4.7 Administrative Support
a) Schedule meetings.
b) Attend meetings, take minutes and document action items.
c) Assist the supervisor with Demonstration Project (DEMO) multi-source feedback.
d) Enter Employee Leave and TDY Schedules.
a) Schedule meetings in Microsoft Outlook and reserve conference rooms in Meeting Reservation Manager (MRM).
b) Provide a copy of the minutes and actions items to the meeting POC via e-mail at the conclusion of each meeting.
c) Assist the supervisor solicit, receive, and process DEMO multi-source feedback using the Performance Development System Feedback Survey Form.
d) Enter Employee Leave and TDY Schedules into the Code 70 Department Calendar in Microsoft Outlook.
a) Standard is met 98% of the time.
b) Standard is met 98% of the time.
c) Standard is met 98% of the time.
d) Standard is met 98% of the time.
Review of meeting minutes and calendars.
(AQL) Monitoring Method
4.8 Operations
and Logistics
a) Coordinate with Government facility POC.
b) Submit shipping, transportation and disposal requests
c) Submit Purchase Requisition (PR) requests.
d) Track and monitor test facility’s training, qualification and certification requirements
e) Data entry support for Facility Managers.
a) Update the master schedule and provided for Government review for scheduling customer support and facility activities.
b) Submit shipping, transportation and disposal requests using the Online Shipping Process (OSP) and disposal requests via the Disposal Tracking System (DTS).
c) Submit PR requests in MMTS, track status and notify Government POC of rejection.
d) Track and monitor each test facility’s training, qualification and certification requirements and report any expired, delinquent certifications or trainings to the Government POC
e) Data entry support for the Facility Managers with Service Cost Center (SCC) cost transfer submissions using the Cost Reimbursement Adjustment (CRA) request.
a) Standard is met 98% of the time.
b) Standard is met 98% of the time.
c) Standard is met 98% of the time.
d) Standard is met 98% of the time.
e) Standard is met 98% of the time.
a) Review of master schedule.
b) Review of OSP and DTS requests.
c) Review of MMTS requests.
d) Review of CRA requests.
4.9 Configuration Management (CM) and Data Management
(DM)
Perform CM and DM support, create a Data Accession List (DAL) and maintain data and documents.
a) Perform CM and DM support for specified programs.
b) Create and maintain DAL and provide copies of DAL entries to NUWC.
c) Maintain data and documents, including development support, handling and storage and required technical data and document delivery
a) Standard is met 95% of the time.
b) Standard is met 98% of the time.
c) Standard is met 98% of the time.
Government review of DAL entries and random inspection of data and documents.
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