II.G. N6660421Q0438 Statment of Work.pdf

STATEMENT OF WORK (SOW) N6660421Q0438

1.0 BACKGROUND

The Naval Undersea Warfare Center Division, Newport (NUWCDIVNPT) is a Naval Research activity operating under the direction of the Commander, Naval Sea Systems Command (NAVSEA). NUWCDIVNPT provides research, development, test and evaluation, engineering, analysis and assessment, as well as Fleet support capabilities for submarines, autonomous underwater systems, and offensive and defensive undersea weapon systems, and stewards existing and emerging technologies in support of undersea warfare. The Ranges, Engineering and Analysis Department delivers full-spectrum undersea Test & Evaluation (T&E) and fleet training capabilities by providing excellent instrumentation, facilities, engineering and analysis. The Department’s Development, Assessment, and Sustainment Division Code 701, the Rapid Prototyping, Calibration and Survivability Code 7012, the Engineering and Analysis Division Code 702, the Waterfront Operation Branch Code 7022, the Program Management Office Code 709, and the Business Operations Office Code 7001, complements the NUWCDIVNPT Common Organization Alignment, provides department synergy and enables common processes and practices of which require administrative support services.

1.1 Places of Performance

NUWCDIVNPT

1.2 Authorized Users

NUWCDIVNPT Ranges Engineering and Analysis Division (Code 70)

1.3 Sponsors

NUWCDIVNPT

Naval Aviation Training System and Ranges Program Office (PMA 205) Naval Air Systems Command Headquarters (NAVAIRHQ) Test and Evaluation (AIR 5.0)

1.4 Types of Funding

Navy Working Capital Funding (NWCF) Overhead (OH) Service Cost Center (SCC) Other Procurement, Navy (OPN) Research, Development, Test and Evaluation (RDTE)

2.0 SCOPE

The contractor shall provide administrative services in support of NUWCDIVNPT Code 70. The contractor shall provide administrative services for the following tasks: Front Desk Operations, Document Preparation and Handling, File and File Retrieval, Duplication, Processing and Handling of Unclassified Mail, Processing and Handling of Classified Mail, Data Processing and Scheduling and Tracking, Operations and Logistics, and Configuration and Data Management.

3.0 APPLICABLE DOCUMENTS (AD)

The following documents apply at the latest revision level available at the time of contract award. During the period of performance, if a document is updated, the latest revision will take precedence. When services or products are required to conform to a specific process, or methodology, the related AD cited in the corresponding SOW paragraph.

3.1 SECNAV M-5216.5, Department of the Navy (DON) Correspondence Manual, 16 May 2018

3.2 SECNAV M-5210.2, DON Standard Subject Identification Code (SSIC) Manual, 29 August 2018

3.3 SECNAV M-5210.1, DON Records Management Program, 23 September 2019

3.4 NUWCDIVNPTINST 5500.4B with CH-2 NUWCDIVNPT Security Manual. 16 December 2019

3.5 NUWCDIVNPT 5200.4H, NUWCDIVNPT Publications and Presentations Guide, 02 June 2014

3.6 NTP 3 Supplement IF, Naval Telecommunications Procedures, 02 March 2011

3.7 OPNAVINST 5218.7D, Navy Official Mail Management Program, 18 September 2017

3.8 DODI 5230.24, Distribution Statements on Technical Documents, 23 August 2012

3.9 DoD 5400.11-R, Department of Defense Privacy Program, 14 May 2007

3.10 DoD Manual 5200.01, Volume 4; DoD Information Security Program: Controlled Unclassified Information

(CUI), 24 February 2012

3.11 DODI 5200.48, Controlled Unclassified Information (CUI), 6 March 2020

3.12 NUWCDIVNPTINST 5720.5B, NUWCDIVNPT Public affairs Policy and Responsibilities, dated 10 July

2000.

3.13 NUWCDIVNPTINST 5402.1, By Direction Signature Authority, 10 December 2019

3.14 NUWCDIVNPTINST 12000.3, Pay, Absence, and Leave Policies and Procedure, 05 March 2020

3.15 NAVAIR Undersea Warfare Training Range (USWTR) Data Management Plan V4, 15 April 2019

3.16 Joint Travel Regulations (JTR) Unformed Service Members and DoD Civilian Employees, 01 May 2021

4.0 TECHNICAL REQUIREMENTS

The contractor shall provide administrative services remotely and onsite at NUWCDIVNPT.

4.1 FRONT DESK AND RECEPTIONIST SERVICES

In accordance with AD (3.4, 3.6, and 3.10-3.12) and using GFI (6.1-6.5), the contractor shall provide front desk and receptionist services as follows:

4.1.1 The contractor shall answer incoming telephone calls and either relay the call, take a message, or forward the caller to the appropriate voicemail. The contractor shall document and deliver telephone messages, keep a record of telephone calls, and provide information to callers.

4.1.2 The contractor shall greet and provide information to visitors, determine the nature of their visit, direct them to cognizant Government personnel, and maintain visitor logs.

4.1.3 The contractor shall maintain building Muster List and telephone trees (emergency recall lists) for the assigned Code 70 area of support. In accordance with AD (3.11), Personally Identifiable Information (PII) shall be handled at the appropriate security level, and shall only be processed on systems, and stored in containers, approved for the Classification Level of the material being processed.

4.1.4 The contractor shall monitor the paper and toner levels for printers, copier, and fax machines and inform the Government Point of Contact (POC) when service calls or replenishment of supplies (no less than ten

(10) reams of paper or one (1) cartridge of toner for each color remaining) are required.

4.1.5 The contractor shall inventory and organize office supplies and provide a list of recommended consumable office supplies for order via email to the Government POC.

4.2 DOCUMENT PREPARATION AND HANDLING

In accordance with AD (3.1-3.4, and 3.10-3.13) and using GFI (6.6-6.10), the contractor shall provide document preparation and handling services as follows:

4.2.1 The contractor shall use Microsoft Office and Common Message Processor, Message Editor, to create, type, merge, revise, update, format, proofread, serialize, print, prepare, and route, Classified and Unclassified documents, presentations, Naval Messages, and correspondence, including handwritten and marked-up materials, sketches, draft electronic documents, previous electronic versions, and databases. In accordance with AD (3.11), Classified materials shall be handled at the appropriate security level, and shall only be processed on systems, and stored in containers, approved for the Classification Level of the material being processed.

4.2.2 The contractor shall mark, file, transfer, and distribute Controlled Unclassified Information (CUI), Personally Identifiable Information (PII) and Classified materials. In accordance with AD (3.11), PII and

CUI materials shall be handled at the appropriate security level, and shall only be processed on systems, and stored in containers, approved for the Classification Level of the material being processed.

4.2.3 The contractor shall type, merge, revise, update, format, proofread, serialize, print and prepare Classified documents on equipment approved for classified material at the security level of the document being processed.

4.2.4 The contractor shall gather highlights from Government employees, review to verify acronyms in the highlights are spelled out, and forward to the designated Government manager.

4.2.5 The contractor shall obtain market research quotes for equipment procured as part of a scientific and investment proposal.

4.3 FILING AND FILE RETRIEVAL

In accordance with AD (3.2, 3.3, 3.5, 3.11, and 3.12) and using GFI (6.5 and 6.7), the contractor shall provide filing support services as follows:

4.3.1 Upon receiving GFI in inbox, or via email, from Government personnel, the contractor shall file GFI in existing filing systems identified at each Division or Branch. The contractor shall maintain digital and hardcopy filing systems. The contractor shall file GFI on a continuing basis that prevents a backlog of filing exceeding two (2) business days.

4.3.2 The contractor shall label, mark, sort, index, file and retrieve GFI to and from existing physical and electronic files in accordance with existing methods and processes.

4.3.3 The contractor shall establish new physical and electronic files and filing systems consistent with the existing filing methods and processes.

4.3.4 The contractor shall label, mark, sort, index, file and retrieve Classified GFI to and from storage containers approved for Classified at the level of the GFI being processed. In accordance with AD (3.11), Classified materials shall be handled at the appropriate security level, and shall only be processed on systems, and stored in containers, approved for the Classification Level of the material being processed.

4.4 DUPLICATION

In accordance with AD (3.2, 3.3, 3.5, 3.11, and 3.12) and using GFI (6.5, 6.7 and 6.11), the contractor shall provide duplication services as follows:

4.4.1 The contractor shall copy, scan, collate, assemble, and bind (e.g. presentation folders, comb binding, multi-ring binders) GFI, then distribute to the list of persons provided by the Government POC. Materials for binding GFI will be provided as GFM. In accordance with AD (3.11), Classified materials shall be handled at the appropriate security level, and shall only be processed on systems, and stored in containers, approved for the Classification Level of the material being processed.

4.5 PROCESSING AND HANDLING OF MAIL

In accordance with AD (3.1, 3.4, 3.6, 3.7, and 3.10 - 3.12) and using GFI (6.5, 6.7, and 6.11), the contractor provide mail processing and handling services as follows:

4.5.1 The contractor shall prepare, package, wrap, and address Unclassified Documentation (GFI 6.7) for distribution via email; for hand carry to locations on NUWCDIVNPT campus; or for mailing to locations both internal and external to NUWCDIVNPT. Materials for processing and handling of GFI will be provided as GFM.

4.5.2 The contractor shall deliver the Unclassified outgoing mail to the specified outgoing mail locations for Code 70.

4.5.3 On a daily basis, the contractor shall sort and distribute incoming mail to the Division or Branch as assigned and deliver the outgoing mail to the specified outgoing mail locations for Code 70.

4.5.4 The contractor shall prepare Classified Documentation (GFI 6.7) for distribution or mailing, including preparing mailing labels, forwarding letters, and custody receipt forms; and hand deliver Classified GFI to NUWCDIVNPT Control Points (Secret Control, Classified Document Library, Security, and Mail Room) to locations on NUWCDIVNPT campus. In accordance with AD (3.11), Classified materials shall be handled at the appropriate security level, and shall only be processed on systems, and stored in containers, approved for the Classification Level of the material being processed.

4.5.5 The contractor shall maintain Classified Document Log (GFI 6.11).

4.6 DATA PROCESSING

In accordance with AD (3.3 -3.5, 3.8 - 3.12, 3.14, and 3.16) and using GFI (6.12 – 6.15), the contractor provide data processing services as follows:

4.6.1 The contractor shall enter Travel and Training Requests (GFI 6.13) in the Defense Travel System (DTS).

Government personnel will provide all relevant information associated with their training requirement such as location of training event, course information, continuous learning objective, advanced degree, DAWIA etc., and appropriate charge number.

4.6.2 The contractor shall enter Visit Requests (GFI 6.14) in the Joint Personnel Adjudication System (JPAS) including researching Security Management Office (SMO) Codes and POC and confirming receipt with the receiving activity. In accordance with AD (3.11), PII shall be handled at the appropriate security level, and shall only be processed on systems, and stored in containers, approved for the Classification Level of the material being processed.

4.6.3 The contractor shall review time cards in Navy Enterprise Resource Planning (Navy ERP) ensuring timely submission and accuracy regarding corresponding overtime and leave requests. Upon finding a discrepancy, the contractor shall save Navy ERP timekeeping reports as a PDF and email the discrepancy to the applicable Government POC.

4.7 ADMINISTRATIVE SUPPORT

In accordance with AD (3.3 - 3.5, and 3.8 - 3.12) and using GFI (6.8, 6.17), the contractor shall provide administrative support services as follows:

4.7.1 The contractor shall schedule meetings in Microsoft Outlook and reserve conference rooms in Meeting

Reservation Manager (MRM).

4.7.2 The contractor shall attend Department/Program/Project meetings, Integrated Product Team (IPT) weekly program management and engineering teleconferences, semi-annual Technical Interchange Meetings (TIM), and Program Management Review (PMR) meetings to take meeting minutes and document action items. The contractor shall provide a copy of the minutes and action items to meeting POC via email after conclusion of each meeting. Meeting schedule provided as GFI 6.8. TIM and PMR shall alternate each quarter, and the meeting duration shall be a maximum of three (3) days, with anticipated average of two (2) days.

4.7.3 The contractor shall assist the supervisor solicit, receive, and process Demonstration Project (DEMO) multi-source feedback using the Performance Development System Feedback Survey Form (GFI 6.18) for branch employees. In accordance with AD (3.11), PII shall be handled at the appropriate security level, and shall only be processed on and stored in GFM approved for the Classification Level of the material being processed.

4.7.4 The contractor shall enter Employee Leave and TDY Schedules (GFI 6.8) into the Code 70 Department Calendar in Microsoft Outlook.

4.8 OPERATIONS AND LOGISTICS

In accordance with AD (3.12) and using GFI (6.19 – 6.24), the contractor shall provide operation and logistics support services as follows:

4.8.1 The contractor shall coordinate with the Government facility POC to update the master schedule and provide for Government review for scheduling customer support and facility activities.

4.8.2 The contractor shall submit shipping, transportation, and disposal requests, using the Online Shipping Process (OSP) (GFI 6.22) and disposal requests via the Disposal Tracking System (DTS) on behalf of the test facilities.

4.8.3 The contractor shall submit Purchase Requisition Requests (GFI 6.23) in Material Management Tracking System (MMTS) and then track the status of requirements in MMTS and notify Government POC when the action is not approved.

4.8.4 The contractor shall track and monitor each test facility’s training, qualification, and certification requirements in areas such as Weight Handling Equipment (WHE)/Mechanical Handling Equipment (MHE) handling, and annual training, and report any expired, delinquent certifications or trainings to the Government POC, to ensure uninterrupted support.

4.8.5 The contractor shall provide data entry support for the Facility Managers with Service Cost Center cost transfer submissions using the Cost Reimbursement Adjustment (CRA) Request (GFI 6.24).

4.9 CONFIGURATION MANAGEMENT (CM) AND DATA MANAGEMENT (DM)

In accordance with AD (3.12 and 3.15) and using GFI (6.8), the contractor shall provide CM and DM support services as follows:

4.9.1 The contractor shall perform CM and DM for Underwater Water Training Range (USWTR) and AUTEC

Sensor Replacement Program (ASRP) which access will be provided by the Government.

4.9.2 The contractor shall create and maintain an USWTR and ASRP Data Accession List (DAL) and provide copies of DAL entries to NUWC.

4.9.3 The contractor shall maintain data and documents, including development support, handling and storage, and required technical data and document delivery.

5.0 PROGRESS REPORTS

The contractor shall prepare a Contractor’s Status Report that indicates the progress of work, status of the program(s), and existing or potential problem areas. The Contractor shall submit the Contract Status Report upon request from the Contracting Officer or the Contracting Officer’s Representative via email.

6.0 GOVERNMENT FURNISHED INFORMATION (GFI)

GFI, as identified below, shall be provided to the contractor during the performance of this contract. The Government functional area lead will deliver electronically or post to a shared folder accessible to the contractor.

6.1 Message Address Directory

6.2 Department Telephone Tree (Recall List) for Division or Branch as assigned

6.3 Department Muster Lists

6.4 Department Blank Visitor Log forms

6.5 Code 70 Desk Guide for Administrative and Clerical Support

6.6 NUWCDIVNPT Technical Document 6032, Acronyms, Abbreviations, and Initialisms

6.7 Department/Program/Project Documentation (Classified and Unclassified)

6.8 Department/Program/Project Schedules

6.9 Dictionary of Technical Terms

6.10 Dictionary of Naval Abbreviations

6.11 Classified Document Log

6.12 Database – Defense Travel System (DTS)

6.13 Travel and Training Requests

6.14 Visit Request

6.15 Database – Joint Personnel Adjudication System (JPAS)

6.16 Enterprise Resource Planning System (ERP) system

6.17 Database - Meeting Reservation Manager (MRM)

6.18 Performance Development System Feedback Survey Form

6.19 Code 70 Test Facilities Standard Operating Procedure (SOP)

6.20 Database-Disposal Tracking System (DTS)

6.21 Database - Material Management Tracking System (MMTS)

6.22 Online Shipping Process (OSP)

6.23 Purchase Requisition Request

6.24 Cost Reimbursement Adjustment (CRA) Request