N62645-16-R-0004_Amendment_0001.docx

N62645-16-R-0004

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

ANSWERS TO QUESTIONS

Question 1: Can you please tell me if this is a new requirement? If not, who is the incumbent, and what is the contract number?

Answer 1:

Part 1 - This is a follow-on contract.

Part 2 - Incumbent names and contract numbers are below:

Western Dental MATO AMG Healthcare Services Inc: N62645-12-D-5010 Central Care Incorporated: N62645-12-D-5011 Cherokee Nation Healthcare Services LLC: N62645-12-D-5012 Medtemps Inc: N62645-12-D-5013 SPDS, Inc: N62645-12-D-5014

Question 2: Is this a new requirement or a follow-on contract?

Answer 2: Yes. See also, Answer 1, Part 1.

Question 3: If this is a follow-on contract, how many FTE's are currently performing on the contract?

Answer 3: See Answer 1, Part 2.

Question 4: If an incumbent exist, is the staff/company eligible to re-compete for this opportunity?

Answer 4: The solicitation is a total small business set aside under NAICS 621210. To re-compete the incumbent must be eligible to qualify under the small business rules.

Question 5: Is it acceptable to submit our proposal response by email?

Answer 5: Yes, see Section L.3. and subparagraphs of the solicitation for file submission instructions.

Question 6: What is the DOL Wage Determination Number and Revision Number that is applicable to this solicitation?

Answer 6: See ATTACHMENT AG, of the solicitation.

Question 7: Do we need to submit a resumes at time of proposal submission?

Answer 7: Resumes are not required with proposal submissions. Please submit proposals in accordance with instructions outlined in Section L of the solicitation.

Question 8: Is this an "All or None" solicitation; or can we bid on select areas? For example, we normal do not provide Doctors, but do provide all other medical resources.

Answer 8: Offerors shall be willing and able to provide all services required under the solicitation.

Question 9: Are all work to be performed under this solicitation carried out within the 50 States of the USA - CONUS vs. OCONUS? If not, how much travel is required? Can government please list the other locations where this work can/may be carried out?

Answer 9: Yes, all services required under the solicitation shall be performed within the 50 States of the USA. Please refer to Section H.1.8. and subparagraphs for locations of services.

Question 10: Will an on-site supervisor be required?

Answer 10: No, the government provides on site supervision. This solicitation will result in personal services contracts.

Question 11: What is the anticipated contract award date?

Answer 11: Contract award date is estimated to be 1 March 2017.

Question 12: The section that we believe contains the typo on Section L Attachment I (Past Performance Information Sheet): Completed by Customer - Submit entire completed Past Performance Information Sheet (Sections I and II) not later than the 2:00 local time 1 February 2016 via email to:usn.detrick.navmedlogcomftdmd.mbx.matrix@mail.mil

Answer 12: The submission date on Section L Attachment I (Past Performance Information Sheet) has been corrected.

Question 13: Is this a new contract or an existing one?

Answer 13: See Answer 1, Part 1.

Question 14: If this is an existing one, what is the name of the current Contractor?

Answer 14: See Answer 1, Part 2.

Question 15: Please provide the option year prices for the contract.

Answer 15: Incumbents’ basic contracts did not include priced options years. Please note current contract prices are included in Section J, Attachment AE, which has been revised to correlate with the pricing workbook.

Question 16: The solicitation evaluation criteria includes evaluation of past performance as listed on page 121 that lists Relevant as “Past performance that is related to the delivery and performance of *clinical dental services required under this solicitation as outlined in Sections B,C, and L (includes subparagraphs of each section).”

Given the extremely close parallels between the requirements for providing dentists, related specialties and ancillary personnel and medical doctors, specialists, and healthcare ancillary staff; we consider contracts for all medical/healthcare professional and ancillary personnel to be “relevant” and demonstrative of a bidder’s ability to perform the proposed effort. Therefore, we respectfully request that the Government consider and amend the definition of relevant contracts to include all medical/healthcare professionals and ancillary personnel.

Answer 16: The request was considered but the relevancy requirements remain unchanged. Relevancy shall be evaluated in accordance with Section M.2.4.2.

Question 17: The solicitation requires the technical page limit of 12 pages, this is going to be a real challenge. In hopes of being able to demonstrate not only our capability but all of the vendor’s capability would the Government consider increasing the page limit?

Answer 17: The request was considered but the technical page limitation remains 12 pages as specified in Section L.2.3.5.

Question 18: Section L.2.2 Past Performance 104 of 123 Can the government please clarify what should be included in the actual Past Performance volume that will be submitted by the Contractor in the proposal submission package? The only thing listed in the past performance volume instructions is the Past Performance Information Sheets which are to be submitted to the Contractor’s references to be completed and sent directly to the government. Does the Contractor need to submit a past performance narrative detailing the work while including all of the pertinent contract data (i.e. PoP, dollar value, contract number, etc.)?

Answer 18: The offeror shall complete and submit a past performance reference sheet in accordance with L.2.2.8.

-AND-

The offeror shall complete Section I of the Past Performance Information Sheet and submit to the customer Point of Contact in accordance with Section L.2.2.1. The customer POC shall submit the entire completed Past Performance Information Sheet directly to the Contracting Officer via email to usn.detrick.navmedlogcomftdmd.mbx.matrix@mail.mil no later than the closing date and time of the solicitation.

Question 19: Will the Government consider relevant past performance for clinical medical services where the specific services referenced are substantially similar and strongly analogous to clinical dental services described in the solicitation?

Reference: M.2.4.2, p. 121.

Answer 19: See Answer 16.

Question 20: PWS C.3.2.10 On Call: Can the government provide an estimate of and/or historical information for on call hours per labor category?

Answer 20: The government does not have historical data available for on call hours per labor category. If on call is required then historical information will be provided for that specific position at the task order level statement of work.

Question 21: PWS C.7.11.5 Please clarify that contractors can invoice for orientation once the HCR has completed orientation and has performed the requisite clinical services?

Answer 21: The Contractor may invoice for orientation, once the individual has provided an amount of clinical services equal to the amount of orientation received. The HCW shall complete all orientation within 60 days after commencement of services by the HCW.

Question 22: Attachment AH: Can the government provide an estimate of and/or historical information for overtime hours per labor category?

Answer 22: Overtime is not provided for under a resultant contract and will not be billed separately. If the contractor determines that overtime is required to meet the contract requirements then they shall propose a blended rate. The overtime reference provided in Attachment AH is referring to a blended rate which means that overtime will not be billed separately.

Question 23: Instructions: L.2.5 Volume IV Pricing / Pricing Workbook Please explain why some FTE hours are stated in excess of 2080 by 8 hours per FTE in OY 1 and 3, and by 16 hours in OY 2?

Answer 23: The FTE hours per year vary due to Leap Year, Federal Holidays and weekends.

Question 24: Section L Enclosure 5 - Lot D SOW / Pricing Workbook: The Pricing workbook does not indicate the Branch Health Clinic, Bremerton and Branch Health Clinic Bangor as locations. Please confirm that the 2 FTEs will be supporting all 3 locations serviced out of Naval Hospital Bremerton through the Mobile Dental Unit or Site Trailer?

Answer 24: Yes, the 2 FTEs will be supporting all 3 locations. Pricing Workbook Lot D has been updated.

Question 25: L.2.2, Volume I: Past Performance on page 104. We understand that the reference POCs will return the completed Past Performance Information Sheets to the Government in accordance with L.2.2.1.

. Please confirm that the only item in the Volume I-Past Performance submission that comes from the offerors as part of the proposal submission is the Past Performance Reference Sheet (Section L Attachment 2) file.

. If not, can the Government specify what offerors should include as part of their submission of Volume I as requested in L.2.1.2?

Answer 25: See Answer 18.

Question 26: L.2.3.2.3 on page 106 asks offerors to "provide a plan for the recruitment and retention of each sample requirement listed below." Understanding that the 5 samples chosen are not inclusive of all combinations of labor bands and locations, please confirm that the Government is only seeking recruitment & retention information for the 5 listed sample requirements as part of the technical volume submission.

Answer 26: Yes, the requirements outlined in Section L.2.3.2.3. shall be specific to the five listed sample requirements and submitted as part of the technical volume.

Question 27: L.2.3.5 on page 107. Is there any specific file naming convention that should be used for the submission of Volume II (Technical)?

Answer 27: There is not a specific file naming convention that should be used for Volume II (Technical).

Question 28: L.2.4 on page 107. Is there any specific file naming convention that should be used for the submission of Volume III (Business)?

Answer 28: There is not a specific file naming convention that should be used for Volume III (Business).

Question 29: In L.2.5, on page 108, it states that the proposal should be emailed as "Volume IV -Pricing", then later it says it should be renamed "[name of offeror] pricing worksheet". Can you please clarify?

Answer 29: Please see Section L.2.5., which has been updated.

Question 30: Under the FOIA, I would like to request the current task order rates for the all employees/categories that are under the incumbent contractors. I see that on page 41 of the solicitation that my proposed rates will be compared to the current rates to determine if my rates are realistic.

Answer 30: See Section J Attachment AE for current contract prices. Any additional information can be obtained by contacting the Freedom of Information Act representatives at: usn.detrick.navmedlogcomftdmd.list.foia-requests@mail.mil.

Question 31: Section C, paragraph C.3.1. states, “Unless otherwise specified in a task order, eight hours of personal leave are accrued by each HCW at the end of every 80 hour period worked, unless conditions specified in Section C.3.1.11.,” Can the government please clarify if this is 80 hours is in a semi-monthly pay schedule or bi-weekly pay schedule or eight hours for every 80 worked regardless of semi-monthly pay schedule or bi-weekly pay schedule.

Answer 31: Please refer to Section C.3.1. that states “eight hours of personal leave are accrued by each HCW at the end of every 80 hour period worked”.

Question 32: Section C, paragraph C.3.1. states, “Unless otherwise specified in a task order, eight hours of personal leave are accrued by each HCW at the end of every 80 hour period worked, unless conditions specified in Section C.3.1.11.,” Can the government please provide historical data on how many task orders have been issued that required either more than eight hours or less than eight hours of personal leave accrued at the end of every 80 hour period worked.

Answer 32: Historical data as requested is not available. Leave accrual that falls outside of what is provided in Section C.3.1.11 will be specified at the task order level and contractors will be able to price accordingly at that time. Statements of Work for initial quantities under this solicitation are included as enclosures to Section L.

Question 33: Section C, paragraph C.3.1.11. All accrued leave shall be forfeited without compensation or reimbursement at the expiration or termination of a task order or the contract or at the voluntary or involuntary separation of a contract HCW. The only exception to this is in the case of a logical follow-on task order or exercise of an option period, which includes a provision for carry over from the expiring task order of a specified maximum leave balance for a defined period. See Section C.3.1.4.” Since SCA positions are covered by DOL WD requirements (which dictates coverage of leave) are we to assume that this applies to exempt (non SCA) positions only?

Answer 33: The requirements outlined in Section C apply to all health care workers providing services. The offeror shall ensure compliance with the most current applicable DOL WD requirements for SCA applicable positions and propose pricing accordingly.

Question 34: Section C, paragraph C.3.1.12.2 states, “The government will not compensate the contractor if a HCW is not normally scheduled for duty on the day a holiday is observed. For example, a HCW who works 10 hours per day, Tuesday through Friday, will not receive compensation for a Monday holiday, since the HCW is not normally scheduled to work on Mondays.” Since SCA positions are covered by DOL WD requirements (which dictates coverage of federal holidays) are we to assume that this applies to exempt (non SCA) positions only? Is it your intent that exempt personnel will not receive all holidays?

Answer 34: The government will not compensate the contractor if a HCW is not normally scheduled for duty on the day a holiday is observed regardless if they are exempt or not under the SCA. The offeror shall ensure compliance with the SCA for applicable positions and propose pricing accordingly.

Question 35: Section C, paragraph C.3.1.12.2 states, “The government will not compensate the contractor if a HCW is not normally scheduled for duty on the day a holiday is observed. For example, a HCW who works 10 hours per day, Tuesday through Friday, will not receive compensation for a Monday holiday, since the HCW is not normally scheduled to work on Mondays.” Can the government please provide historical data on staffing schedules such as quantity of compressed schedules (such as four 10 hour shifts Tuesday – Fridays) and how many HWCs are working 12 hour days? Having data on these types of situation will allow for more accurate pricing to meet leave requirements within the solicitation.

Answer 35: Schedules will be outlined in at the task order level and offerors will be afforded to the opportunity to propose pricing accordingly at that time. Statements of Work for initial quantities under this solicitation are included as enclosures to Section L.

Question 36: Section C, paragraph C.3.1.12.5 states, “Part-time HCWs who do not accrue leave do not accrue a holiday benefit or a holiday created by Executive Order. The government will compensate the Contractor only for the number of hours the HCW actually works.” Since SCA positions are covered by DOL WD requirements (which dictates coverage of leave and federal holidays) are we to assume that this applies to exempt (non SCA) positions only?

Answer 36: See Answers 33 and 34.

Question 37: Section C, paragraph C.3.2.1 states, “Administrative Leave. For unusual and compelling circumstances (e.g., weather emergencies) in which the Commanding Officer either excuses all facility personnel from reporting to work or dismisses all personnel early, the Commanding Officer is authorized to grant administrative leave to the HCW. This administrative leave may be compensated leave. Personnel who occupy “essential” positions may be required to remain on duty or return to the DTF/MTF in order to maintain continuity of patient care services.” With using the phrase “may be compensated” leaves us to believe that a determination will be made at the task order level. Is this correct?

Answer 37: Determination will be made at the task order level and administrative leave will be determined by the Military Treatment Facility’s Commanding Officer in unusual or compelling circumstances (e.g., weather emergencies).

Question 38: Section C, paragraph C.3.2.3. states, “A HCW with a bona fide medical emergency occurring while on duty, or with an on-the-job injury, will be provided stabilizing medical care according to the procedures of the DTF/MTF. The Contractor shall reimburse the government for all medical services provided unless the HCW is otherwise entitled to government medical services.” Can the government please clarify if it will be the HCW’s insurance company rather than the contractors who will reimburse the government for all medical services provided.

Answer 38: The government will seek reimbursement from the contractor and in turn the contractor may seek reimbursement through the health care worker’s insurance company.

Question 39: Section C, paragraph C.3.2.4. states, “In the instance where the government directs the HCW to remain on duty in excess of their scheduled shift due to an unforeseen emergency or to complete patient treatment where lack of continuity of care would otherwise jeopardize patient health, the HCW shall remain on duty. The HCW will be given an equal amount of compensatory time to be scheduled upon mutual agreement of the HCW and the Commanding Officer. This provision is not intended to apply to the time required to complete routine tasks (e.g., completion of paperwork or routine administrative tasks at the end of a shift) which are to be completed as part of the shift. HCWs shall use compensatory time within 2 pay periods and prior to the end of the task order.” Since SCA positions are covered by DOL WD requirements (which dictates coverage of overtime and leave) are we to assume that this applies to exempt (non SCA) positions only?

Answer 39: See Answers 33 and 34.

Question 40: Section C, paragraph C.3.2.7. states, “Continuing Education. The Commanding Officer may also grant authorization for planned absences to allow the HCW to attend continuing education courses. This is in addition to the personal leave specified above. The government may compensate the HCW for these periods of authorized absence if the continuing education course(s) are determined to be a necessary expense by the government.” If deemed to be a necessary expense by the government, will be the HCW be compensated for normal hours of duty, thus allowing the contractor to bill for regular hours?

Answer 40: Yes, the authorized absence would be in addition to personal leave and the contractor may bill for regular hours.

Question 41: Section C, paragraph C.7.10.4 states, “The contractor shall provide written documentation from the verifying agency…The contractor shall also provide a copy of their outgoing letter…”

i. Does a copy of an outgoing letter have to accompany every credential that is primary source verified? For instance, several of our primary source verification steps are done on-line that do not require an out-going letter to the relevant agency. (for example, on-line license verifications, on-line national student clearing house for degree verifications, etc.)

ii. Due to remote handling of dental professionals’ credentials, we often only requests copies of degrees, state licenses, CPR cards, etc. Then the degree and license “copies” are primary source verified based upon the relevant agency. Which items, if any, require original documents?

Answer 41: Section C.7.10.4. of the solicitation requires original documents. However, credentialing requirements may vary per MTF and questions of this nature would be handled after contract award.

Question 42: Section C, paragraph C.7.13 states “…basic computer skills…shall provide a completed Computer Skills Competency Form for each HCW (Attachment AD) as part of” file.

i. It appears that this test must be signed by an actual person that witnessed and monitored the exam. Due to the remoteness of our applicants, would an on-line test suffice, or do the candidates need to go to a testing center that would proctor the exam?

ii. Does this test only apply to administrative support positions such as front desk, reception, etc since most positions on this contract are clinical in nature? Or does it apply to the general dentists and specialty dentists as well?

Answer 42: This requirement will be handled on a case by case basis at the task order level depending on the MTF and position involved. The requirement may not apply to every position. The objective of this requirement is to verify computer skill competency, which may be verified in a variety of ways and determined by the MTF at the task order level.

Question 43: Section I - page 62 of the RFP, clause 52.222-46, EVALUATION OF COMPENSATION FOR PROFESSIONAL EMPLOYEES (FEB 1993) states that offerors are to include a compensation plan. Can the government please specify which volume the compensation plan is to go in?

Answer 43: See Section L.2.3. Volume II: Technical and subparagraphs.

Question 44: Section I - page 62 of the RFP, clause 52.222-46 - Is the offeror to describe compensation for nonprofessional (SCA) employees in the compensation plan?

Answer 44: No, the requirement is for professional employee compensation only.

Question 45: Section H – paragraph H.3.9 - Can the government please provide specific time-to-fill guidelines for each position type whether it is a newly created position, or a position to back-fill (30 calendar days, 45 calendar days, etc.)? Does the time-to-fill requirement cease as soon as a candidate is submitted with a 100% complete credentialing packet from the contractor?

Answer 45: The government time-to-fill guidelines apply to all positions and do not vary depending on the labor category. Generally the approved HCW will be required to begin performance between 30 and 60 days after execution of the Task Order as stated in Section H.3.9. The position may be categorized with a pending status once a complete package has been submitted.

Question 46: Section H – paragraph H.3.9 - How much time does the government have to make a final hiring decision upon receipt of a 100% complete credentialing packet?

Answer 46: The government cannot predict the processing timeframes as it varies at each MTF. The government does not make hiring decisions of healthcare workers.

Question 47: Section H – paragraph H.3.9 - Is there a certain amount of time that an approved candidate must start after government approval of his/her credentials. Many upper level professionals such as general dentists and specialty dentists have contractual obligations to provide a certain amount of advance notice to their current employers.

Answer 47: Please refer to the requirements in Section H.3.9. and subparagraphs.

Question 48: Section J - ATTACHMENT AH under DEFINITIONS/INSTRUCTIONS on page 92 of the RFP states, “Blended Rate: If overtime, shift differential, or other additional direct compensation is necessary due to the nature of the requirement, it should be included in minimum and average hourly rates and provided as a blended rate. Additionally, an explanation of a blended rate shall be cited under “Blended Rate Explanation.” Do NOT include any fringe benefits or mandated taxes in this rate.” How is the offeror to identify the cost for items such as mandated taxes for additional services?

Answer 48: See Section H.3. Task Order Procedures for Subsequent Task Order Awards and H.3.7. Proposal Evaluation. Attachment AH is one of the seven evaluation factors at the task order level and is not an evaluation factor for a contract award in regards to this solicitation. Please note that an offeror’s proposed bill rate to the government should account for all the contractor’s costs of doing business and the submission of cost and pricing data is not required per Section L.1 of the solicitation.

Question 49: Section L, paragraph L.5 states that “Questions should be presented in writing to NMLC no later than 10 calendar days after the issue date (Block 5 of SF33) of this solicitation…” 10 calendar days from February 5th, 2016 is February 15th, 2016 which is a holiday. Can we assume that the government will accept questions on Tuesday, February 16th, 2016?

Answer 49: Yes, questions submitted on Tuesday, February 16, 2016 were included in this amendment.

Question 50: Is there an imcumbent or is this a new requirement?Who is the incumbent contractor for this requirement? Please provide the contract number(s) and incumbent contractor(s).

Answer 50: See Answer 1.

Question 51: Would the Government consider relaxing its requirement for relevancy (as defined in Para M.2.4.2 in the solicitation)? That is, in the interest of competition in procurement, would the Government use "clinical medical services" instead of "clinical dental services" in Para M.2.4.2 of the solicitation?

Answer 51: See Answer 16.

Question 52: I am not clear as whether you would like Schedule B included in the Price Proposal. Could you please clarify?

Answer 52: Schedule B is not listed within the submission instructions to offerors in Section L because it is not required. Please follow the submission instructions as outlined in Section L of the solicitation.

Question 53: If you want Schedule B included, please clarify how you want these rates structured:

a. Loaded rate to include direct labor, H&W, overheads and profits?

b. An average rate for each category across the geographical locations?

c. Maximum rate that can be bid on TO proposal?

d. Minimum rate that can be bid on TO proposal?

Answer 53: Please submit a pricing proposal as per the instructions in Section L.2.5

Question 54: Please clarify how the schedule B rates will be used in evaluating Task Order proposals?

Answer 54: Please refer to Section H.3 for task order procedures for subsequent task order awards. Initial quantities will be evaluated in accordance with Section H.2. Section B of the solicitation is for reference only.

Question 55: 4. Where do you want overhead and profits reflected in the Price Proposal? ATTACHMENT AH, SUPPLEMENTAL PRICING WORKSHEET specifically states "Do NOT include any fringe benefits or mandated taxes in this (hourly) rate."

Answer 55: See Answer 48.

SECTION J - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

The following have been modified:

ATTACHMENT AE

Current Contract Prices for MATO Contract Task Orders –

The table below reflects some of the current contract prices for the sites and services stated in the Lots.

NOTE: The hourly rates shown reflect the actual unit price in the current Task Orders under which same or similar services are being performed at these locations. However, it should not be assumed that the Task Order Statements of Work (SOWs) corresponding to the hourly rates above are identical to the current solicitation requirements.

ATTACHMENT AG

Wage Determinations may be found at the following website: http://www.wdol.gov/ The following Wage Determination versions are applicable:

NOTICE:

Wage Determinations (WDs) will be updated annually and modified into the basic contract effective on the anniversary of the start of the period of performance of the basic contract in accordance with FAR 52.222-43. The WD modification will incorporate the WD(s) posted to the Wage Determination OnLine.gov website, http://www.wdol.gov/ (or any change to the WD website), on the date of the anniversary of the start of the period of performance of the basic contract.

The WD(s) contained in the basic contract will be applicable to all orders/task orders issued under that contract until such time the basic contract is modified. For example, the anniversary date of a basic contract is 1 July 2017; therefore, the WD incorporated into the basic contract is applicable to all orders/task orders issued between 1 July 2017 and 30 June 2018.

Where the period of performance of an order/task order begins on or after the date a revised WD is applicable (as modified into the basic contract), requests for a price adjustment in accordance with 52.222-43, Fair Labor Standards Act and Service Contract Labor Standards – Price Adjustment (Multiple Year and Option Contracts), must be received within 30 calendar days after the date the WD is effective in the basic contract. The Contracting Officer will not extend the 30-day price adjustment period. The Contracting Officer will deny late submissions. Requests for a price adjustment must clearly define the contract number, order/task order number, the period of performance covered by the adjustment request, the difference between the rates originally proposed and the new rates proposed (broken down by hourly rate, if applicable, and the health and welfare rate), the number of hours applicable to the request, and the total of the request by order/task order. Any other amounts requested in the price adjustment must be clearly defined and supported with appropriate documentation. The price adjustment request must also include a statement that the contractor warrants that the original proposed prices did not include any allowance for any contingency to cover the increased costs for which the contractor is requesting in the price adjustment. The Contracting Officer may request supporting documentation to determine the validity of the price adjustment.

SECTION L - INSTRUCTIONS, CONDITIONS AND NOTICES TO BIDDERS

The following have been modified:

SECTION L

Failure to comply with any of the instructions may result in the proposal being removed from further consideration.

L.1. SUBMISSION OF COST OR PRICING DATA.

L.1.1. It is expected that this contract will be awarded based upon a determination that there is adequate price competition; therefore, the offeror is not required to submit additional cost or price data (beyond that required by Section L.2) or to certify cost or pricing data with its proposal.

L.1.2. If, after receipt of the proposals, the Contracting Officer determines that adequate price competition does not exist in accordance with FAR 15.403-3 and FAR 15.403-4, the offeror shall provide other information requested to be submitted to determine fairness and reasonableness of price, or certified cost or pricing data as requested by the Contracting Officer.

L.2. PROPOSAL CONTENT AND INSTRUCTIONS FOR PREPARATION OF PROPOSALS.

L.2.1. Introduction and Purpose - This section specifies the format and content that offerors shall use in this Request for Proposal (RFP). The intent is not to restrict the offerors in the manner in which they will perform their work but rather to ensure a certain degree of uniformity in the format of the responses for evaluation purposes. This requirement is a 100% set-aside for small business concerns under NAICS 621210, Offices of Dentists. The size standard for NAICS 621210 is $7.5 million. Proposals will be accepted only from contractors who are considered small under NAICS 621210. Offerors must submit a proposal that is legible and comprehensive enough to provide the basis for a sound evaluation by the Government. Information provided should be precise, factual, and complete. Legibility, clarity, completeness, and responsiveness are important. Proposals shall be in the form prescribed by, and shall contain a response to, each of the areas identified in Section L.2. and subparagraphs. Any proposal that does not meet the requirements of the solicitation may be determined to be substantially incomplete and may result in rejection of the offeror's entire proposal.

L.2.1.2. The proposal shall be submitted in four separate Volumes:

Volume I – Past Performance Volume II – Technical Volume III – Business Volume IV - Pricing

A complete Volume I - Past Performance (excluding Past Performance Information Sheets) ; Volume II -Technical; Volume III - Business; and Volume IV – Pricing shall be submitted at the same time to the electronic mail (e-mail) address in Paragraph L.3.3. by the closing time and date referenced in Block 9 of the SF 33. All four Volumes shall be included as attachments within one e-mail from the offeror. If more than one e-mail is received per offeror, the entire proposal will be not be considered. No further consideration will be given to any offeror who submits any of these Volumes late in accordance with FAR 15.208(b).

L.2.2. Volume I: Past Performance. In accordance with electronic submission requirements given in this section, the offeror shall include the following:

L.2.2.1. A maximum of six Past Performance Information Sheets (Section L Attachment 1) shall be submitted. An electronic file for Volume 1 Past Performance will be posted to the Federal Business Opportunities web site (https://www.fbo.gov/) along with the solicitation. The file will be named “Section L Attachment 1 Past Performance Information Sheet.docx”. Each of the Past Performance Information Sheets shall be completed in its entirety. The Past Performance information listed on each sheet shall be for clinical dental services. The offeror shall complete Section I of each Past Performance Information Sheet and submit it to the customer Point of Contact (POC) for completion of Section II. The customer POC shall submit the entire completed Past Performance Information Sheet directly to the Contracting Officer via email to usn.detrick.navmedlogcomftdmd.mbx.matrix@mail.mil no later than the closing date and time of the solicitation. The Government will not consider Past Performance Information Sheets submitted after the closing date and time of the solicitation. The Government will provide receipt of the Past Performance Information Sheets; however, evaluation will not occur until after the solicitation closes. Receipt of the Past Performance Information Sheet shall not be mistaken for evaluation. If more than six Past Performance Information Sheets are submitted, only the first six Past Performance Information Sheets received will be considered. The Government reserves the right to contact the customer POCs for verification or additional information. Each Past Performance Information Sheet shall identify no more than one customer POC. Each Past Performance Information Sheet may include multiple contracts or one or more task orders under IDIQ contracts. The same contract may appear on more than one Past Performance Information Sheet if more than one customer POC exists. If more than one customer POC is provided for any Past Performance Information Sheet, only the first customer POC will be considered. Contracts cited must be current, or have ended not more than three years prior to the closing date of the solicitation. If the contract performance ended more than three years prior to the closing date of the solicitation it will be determined not relevant. The Past Performance Information Sheets shall be in Microsoft Word for Windows (2007)(.docx), on 8 ½ X 11 inch size, with 1 inch margins all around, Times New Roman font of 10 point font size inclusive of tables. Text and tables that are not in compliance will not be considered by the Government in its evaluation. Cover letters are not required for Volume I; any information contained in a cover letter will not be evaluated.

L.2.2.2. The offeror may submit Past Performance that demonstrates prior experience of key personnel. The Past Performance submission shall identify, by name, the key personnel and clearly identify their previous roles and responsibilities and their proposed roles and responsibilities under the resultant contract. If the submission does not clearly describe the roles and responsibilities of the key personnel and the how the key personnel will contribute to the performance under the resultant contract, it will be determined not relevant.

L.2.2.3. The offeror may submit Past Performance that demonstrates prior experience by teaming partners (e.g. proposed subcontractor, partner, mentor, protégé, parent company, sister company, etc.) only if they will be performing in support of the contract resulting from this solicitation. Such Past Performance submissions shall clearly identify the relationship of the teaming partners to the offeror and the how they will contribute to the performance under the resultant contract. If the submission does not clearly describe the relationship of teaming partners to the offeror and how the teaming partners will contribute to the performance under the resultant contract, it will be determined not relevant. A maximum of three Past Performance Information Sheets shall be for services provided by entities other than the offeror, members of SBA approved Joint Ventures, and key personnel.

L.2.2.4. If Past Performance is submitted for a contract under which the offeror or teaming partner provided services as a subcontractor, partner, mentor, protégé, parent company, sister company, etc., the Past Performance Information Sheet shall clearly describe the corporate relationships among those who provided the services, citing key responsibilities for each, to include identifying the specific services provided (in terms of numbers and types of personnel, locations, etc) and nature of services provided (e.g., recruitment, payroll, benefits administration, etc). If the submission does not clearly detail the specific responsibilities and relationship under a contract, it will be determined not relevant.

L.2.2.5. If a teaming partner is proposed, the offeror shall submit written consent from that teaming partner to disclose their Past Performance information to the contractor. If such consent is not provided as part of the submission, the Past Performance of that teaming partner will be determined not relevant. Consent letters may be submitted as a .pdf file.

L.2.2.6. If neither the offeror nor its teaming partner possesses relevant Past Performance, the offeror shall submit a statement affirming that it possesses no relevant Past Performance.

L.2.2.7. The Government may contact the customer POCs listed on the Past Performance Information Sheets. Customer POCs shall be either Government personnel (civil service or military) or employees of private sector dental/medical facilities for which the contractor has provided services. Past Performance Information Sheets that list POCs that work for, or have worked for, the offeror or with a teaming partner(s) directly or indirectly will be determined not relevant.

L.2.2.8. The offeror shall complete and submit the Past Performance Reference Sheet (Section L Attachment 2). An electronic file will be posted to the Federal Business Opportunities web site (https://www.fbo.gov/) along with the solicitation. The file will be named “Section L Attachment 2 Past Performance Reference Sheet”. The Past Performance Reference Sheet shall include information for each Past Performance Information Sheet (Section L Attachment 1) submitted by a customer POC in accordance with Paragraph 2.2.1. of this section. The Past Performance Reference Sheet will be used for administrative tracking purposes only and will not be considered for evaluation

L.2.3. Volume II: Technical. In accordance with electronic submission requirements given in this section, the offeror shall include the following:

L.2.3.1. Key Personnel. The offeror shall identify the key corporate personnel who will be performing recruitment, program management, credentialing and security. The offeror shall list the name, title, and employer (i.e. offeror or teaming partner) of the Recruiters, Program Manager(s), Credentialer(s), and Security Representative(s). The offeror shall provide the qualifications and experience for each of these key corporate personnel and demonstrate how the individuals’ qualifications and experience will contribute to the successful contract operations.

L.2.3.2. Management Plan and Market Research.

L.2.3.2.1. The offeror shall outline a plan for contract startup and incumbent retention.

L.2.3.2.2. The offer shall provide an approach for managing a large quantity of contract workers across multiple locations.

L.2.3.2.3. The offeror shall provide a plan for the recruitment and retention of each sample requirement listed below. The discussion shall address factors such as but not limited to supply and demand, local market conditions, cost of living, labor laws, and employee benefits for each requirement. The plan shall identify any risks associated with the recruitment and retention of required personnel. The offeror shall provide a plan to overcome or mitigate these risks to successfully accomplish requirements. It should be noted that the below list is not inclusive of all combinations of labor bands and locations that may be required under this solicitation. This list was selected as a representation of requirements that may be required for evaluation purposes. Offerors shall be responsible for researching and understanding marketplace conditions for all services and locations required under this solicitation.

L.2.3.2.4. Section L.2.3.2. and its subparagraphs will be used to assist with the evaluation of FAR 52.222-46, Evaluation of Compensation for Professional Employees. In addition, proposed compensation levels shall be submitted to assist with the evaluation as outlined in FAR 52.222-46 specific to the following CLINs:

1. Lot A, CLIN 0001AA. 1 FTE General Dentist at NMC San Diego, CA.

(Section L Enclosure 2) Base Period: 18 June 2017 through 17 June 2018.

2. Lot G, CLIN 0003CA. 0.5 FTE General Dentists at BDC Monterey, CA/NH Lemoore, CA.

(Section L Enclosure 8) Base Period: 18 June 2017 through 30 September 2017.

L.2.3.3. If a subcontractor has been proposed, the contractor shall specifically address FAR 52.219-14, Limitations on Subcontracting; the offeror’s Technical Volume shall clearly detail the nature of the relationship between the parties, (i.e. subcontractor, partner, etc) and shall address the responsibilities of all parties as they will relate to provision of services under the resultant contract.

L.2.3.4. If the offeror is proposing as a mentor/protégé or business relationship other than subcontracting, the offeror’s Technical Volume shall clearly detail the nature of the relationship between the parties, (i.e. mentor-protégé, joint venture, etc) and shall address the responsibilities of all parties as they would relate to provision of services under the resultant contract.

L.2.3.5. The Technical Volume shall be in Microsoft Word for Windows (2007)(.docx), on 8 ½ X 11 inch size, with 1 inch margins all around, and the font shall be Times New Roman not less than 10 point font size. Tables, charts, graphs, and graphics may be in fonts other than Times New Roman font, but shall be not less than 10 point font size. Text, tables, charts, graphs, graphics, etc. that are not in compliance will not be considered by the Government in its evaluation. Each page of each document shall have a footer indicating the name of the offeror and “page X of Y.” The total number of the pages submitted for Volume II (Technical) shall not exceed 12 (8 ½ X 11 inch) pages, excluding a title page and table of contents. If Volume II contains more than 12 pages, only the first 12 pages will be evaluated. Cover letters are not required; any information contained in a cover letter will not be evaluated.

L.2.4. Volume III: Business. In accordance with file submission requirements given in this section, the offeror shall include the following:

L.2.4.1. Standard Form (SF) 33. This form will be provided to the offeror electronically as part of the solicitation package. It shall be appropriately completed, inclusive of the offeror's name, address, and required Commercial and Government Entity (CAGE) codes, signed and dated. The offeror's identity will be determined by the name submitted on the SF 33. It is not necessary to submit the entire solicitation.

NOTE: The blank space contained in Block 12 of the SF 33 should read 365 calendar days.

L.2.4.2. Amendments. Each amendment shall be acknowledged through instructions in Block 11 of the SF 30. Signed copies of the cover page are acceptable. It is not necessary to submit the entire amendment. The solicitation and all amendments will be posted to the Federal Business Opportunities website (FBO) at https://www.fbo.gov/ . It is the offeror’s sole responsibility to periodically check the website for amendments and to ensure that all amendments issued prior to the closing date are acknowledged in accordance with instructions in Block 11 of the Standard Form (SF) 30. If an offeror fails to acknowledge a material amendment, the offeror’s proposal will be determined substantially incomplete and will result in rejection of the offeror’s entire proposal.

L.2.4.3. Section K - Representations, Certifications and Other Statements of Offerors of this Solicitation.

L.2.4.3.1. The offeror must be registered in System for Award Management (SAM), https://www.sam.gov/portal/public/SAM/, in accordance with Section K, FAR 52.204-8, and DFARS 252.204-7007. The offeror shall verify its SAM record is current, accurate, complete and applicable to this solicitation as of the date of this offer and is incorporated in this offer by reference. The offeror shall also be registered in SAM as a Small Business under the applicable NAICS code for this solicitation, 621210. The small business size standard is $7.5M. (Refer to Section K, Enclosure 1).

L.2.4.3.2. The offeror shall complete and submit DFARS clause 252.209-7991 [Representation By Corporations Regarding An Unpaid Delinquent Tax Liability or a Felony Conviction Under Any Federal Law-Fiscal Year 2016 Appropriations (Deviation 2016-O0002) (OCTOBER 2015), (Refer to Section K, Enclosure 2)].

L.2.4.4. Offeror’s Information Form located in Section L, Enclosure 1 shall be completed and submitted. The offeror shall fill in every field on the form for it to be considered complete. Please note that all communication regarding this solicitation and proposals will be directed to the designated contacts on the form. This form may be submitted as a .pdf file

L.2.5. Volume IV: Pricing. Pricing (offeror’s hourly rates) shall be submitted in an Excel workbook. An electronic file will be posted to the Federal Business Opportunities web site (https://www.fbo.gov/) along with the solicitation. The file will be named “Pricing Workbook for N62645-16-R-0004.xlsx”. The offeror shall complete (propose prices for all requirements) all pricing sheets required on all tabs included in the electronic workbook. Blue boxes designate those fields into which the offeror can enter data. The completed file shall be submitted in the e-mailed proposal as Volume IV – Pricing. The file shall be renamed: [name of offeror] pricing workbook.xlsx. Please note that any reformatting of the pricing workbook or pricing sheets or failure to follow the naming conventions provided in this section may cause a serious delay in the evaluation process and may result in rejection of the offeror's entire proposal.

L.2.5.1. Pricing for this solicitation represents minimum quantities plus option periods (lots). Lots for this requirement are outlined in the electronic pricing spreadsheet and Section L Enclosures 2-9. Enclosures 2-9, located in Section L, contain the statements of work for each lot. The offeror shall submit pricing for each CLIN of each lot on the electronic pricing spreadsheet. If an offeror does not submit pricing for all CLINs of all lots, the offeror’s entire proposal may be rejected.

L.2.5.2. The information contained in Section L Enclosures 2-9 is provided to assist in the development of pricing for the CLINs. These enclosures shall not be submitted with an offeror’s proposal; it is for informational purposes only. Pricing shall be completed in accordance with Section L.2.5. and subparagraphs.

L.3. FILE SUBMISSION.

Note: For file submission of Past Performance Information Sheets refer to section L.2.2.1.Offerors are responsible for submitting their proposals in sufficient time to allow them to reach NMLC by the time specified in this solicitation.