Q&A_Ammendment_One.pdf
PDF 103 KB Posted
- Attached to
- X-Ray Services Federal contract opportunity
- Solicitation number
- N4523A19R1305
About this file
Questions and answers
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| C09.0_Questions_and_Answers_3.pdf | ||
| C09.0_Questions_and_Answers_2.pdf | ||
| C09.0_Solicitation_N4523A19R13050001.pdf | ||
| C.04.0_Solicitation.pdf |
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Text version
Questions and Answers
1. Statement of Work states “Emergency/Standby Services FFP Contractor shall correct any equipment problems within (2) business days or within (10) business days if equipment to perform repair is unavailable. Contractor response to any x-ray equipment failure should be performed within 8 hours of notification by PSNS.”
Does this mean the contractor is expected to troubleshoot the x-ray machine within 8 hours of notification from PSNS? Or is providing phone or electronic mail response within 24 hours of notification acceptable? Can more time be given for shipping, transport times, and technician availability when unscheduled services are required?
Statement of work is updated to reflect an emergency response time within 120 hours of parts availability if technician and parts are not immediately available.
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