16-T-0020_QASP_Matrix_-_LPAC.doc

QUALITY ASSURANCE SURVEILLANCE PLAN, (MATRIX)

FOR LEASE OF LOW PRESSURE AIR COMPRESSORS

USS DALLAS (SSN 700)

Metric

LOW PRESSURE AIR COMPRESSOR (LPAC)

Quality Timeliness Responsiveness

Contractor’s ability to provide and maintain all equipment as identified in Section C of the contract. All equipment provided shall perform in accordance with requirements identified in Table L1 of the attached Specification.

All contract deliverables are to be delivered and removed per dates stated in the contract.

Within twelve (12) hours (half-day) of initial notification of the need for repair, the Contractor shall have a knowledgeable and equipped technician on the job-site fully prepared to repair the rental equipment. The defective unit(s) shall be repaired within twenty-four (24) hours (one day) of initial notification or, if the original defective unit(s) cannot be made operational, replaced within forty-eight (48) hours (two days) of initial notification. If the equipment failure is not the fault of the Government, the Contractor shall bear all costs associated with its repair and/or replacement.

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Inspections conducted by Contracting Officer’s Representative (COR) and/or Surveillance/Technical POC

Customer feedback

Positive and negative performance by the Contractor will be recorded accordingly in the COR monthly report and included in the contract file for future evaluation of past performance.