N39040-15-T-0225_Attachments_-_ALL.pdf

N39040-15-T-0225 Attachment 1 - DD254

N39040-15-T-0225 Attachment 1 - DD254

PAST PERFORMANCE REPORT FORM

Solicitation N39040-15-T-0225

Complete and return NLT ____7/1/2015____to:

Andrea Gleason, Code 410 Portsmouth Naval Shipyard, Kittery, ME Phone: (207) 438-2133 Fax: (207) 438-4193 Email: andrea.gleason@navy.mil

DO NOT RETURN TO THE CONTRACTOR WHO ORIGINATED THIS REQUEST

On behalf of (Requester Information):

Company's Name: ______________________________________ POC/Title/Position: ______________________________________ Contract Number/Amount: ______________________________________ Contract Type: ______________________________________ Period of Performance: ______________________________________ Business Address: ______________________________________ Phone Number: ______________________________________

The completion of this questionnaire is requested from your agency/company in order to evaluate the contractor’s past performance on previous contracts and efforts, as it relates to the probability of successful accomplishment of the work required by the Government, relative to the award of a contract.

Completed by:

Company’s Name: ______________________________________ POC/Title/Position: ______________________________________ Email Address: ______________________________________ Address: ______________________________________ Phone Number: ______________________________________

1. Quality:

(i) Describe satisfaction with the Offeror

(ii) Describe instances of rework and/or deficiency reports

N39040-15-T-0225 Attachment 2 - Past Performance Report

(iii) Describe effective and/or innovative work applications that were beneficial to you

2. Timeliness:

(i) Describe Offeror’s demonstrated ability to comply with: delivery and/or performance schedules. What were the causes of any delay?

(ii) Describe timeliness of submission of requested information, reports, and invoicing

3. Responsiveness:

(i) Describe Offeror’s demonstrated ability to respond to your concerns.

(ii) Describe Offeror’s efforts to isolate and resolve problems and take systemic improvement action.

4. Identify the contractor's overall strengths and weaknesses.

5. Given the choice, would you award to this contractor again?

6. Are you aware of any other contracted efforts performed by this contractor similar in nature to this contract? Please identify contract/program and point of contact.

7. Is there anyone else we should send this questionnaire to? Please identify by name, organization, and phone number.

Offerors should complete the front page of this form and return to the Contracting Office.

The remaining pages should be forwarded to Customer for completion.

PAST PERFORMANCE INFORMATION FORM Form ___ of ___

Name of Offeror:

Contract Number, order number, or identifier:

Customer Name & Location:

Customer Point of Contact (Name & Title):

Telephone Number (PLEASE VERIFY):

and e-mail address

Total dollar amount for this effort during the past five (5) years:

(For ordering vehicles, show both the annual estimated contract amount and the amount of orders actually performed):

(Show calendar year and dollars)

Number of personnel (FTE) performing per year (avg.):

Period of Performance: From:

To:

Detailed description of the work performed sufficient to demonstrate the relevance of the reference to the solicitation:

Quality, delivery, or cost problem(s); corrective action(s) taken; and effectiveness of the corrective action(s):

Subcontractor(s) Utilized in Performance of this contract, description of the extent of work performed by subcontractor(s), along with annual dollar value of all subcontracts:

N39040-15-T-0225 Attachment 3 - Past Performance Information

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

PIPE FITTERS

IN SUPPORT OF US NAVY’S SUBMARINE MAINTENANCE PROGRAM

ABOARD 688 CLASS SUBMARINES

1. PURPOSE

This Quality Assurance Surveillance Plan (QASP) is a Government developed and applied document used to make sure that systematic quality assurance methods are used in the administration of the Performance Based Service Contract (PBSC) standards included in this contract and in subsequent task orders issued there under. The intent is to ensure that the Contractor performs in accordance with performance metrics set forth in the contract documents, that the Government receives the quality of services called for in the contract and that the Government only pays for the acceptable level of services received.

2. AUTHORITY

Authority for issuance if this QASP is provided under FAR 52.212-4(a), Inspection/Acceptance, and FAR 52.212-4(m), Termination for cause and documentation called for in the contract to be accomplished by the Contracting Office or his duly authorized representative.

3. SCOPE

The QASP is put in place to provide Government surveillance oversight of the Contractor’s quality control efforts to assure that they are timely, effective and are delivering the results specified in the contract or task order. The QASP is not a part of the contract nor is it intended to duplicate the Contractor’s Management Plan.

4. GOVERNMENT RESOURCES

The following definitions for Government resources are applicable to this plan:

Contracting Officer - A person duly appointed with the authority to enter into, administer, or terminate contracts and make related determinations and findings on behalf of the Government.

N39040-15-T-0225 Attachment 4 - QASP

Contracting Officer’s Representative (COR) - An individual designated in writing by the Contracting Officer to act as his authorized representative to assist in administering a contract. The source and authority for a COR is the Contracting Officer. COR limitations are contained in the written letter of appointment.

5. RESPONSIBILITIES

The Government resources shall have responsibilities for the implementation of this QASP as follows:

Contracting Officer – The Contracting Officer ensures performance of all necessary actions for effective contracting, ensures compliance with the terms of the contract and safeguards the interests of the United States in the contractual relationship. It is the Contracting Officer that assures the Contractor receives impartial, fair, and equitable treatment under the contract. The Contracting Officer is ultimately responsible for the final determination of the adequacy of the Contractor’s performance.

Contracting Officer’s Representative (COR) - The COR is responsible for assuring proper Government surveillance of the Contractor’s performance. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf. Any changes that the Contractor deems may affect contract, price, terms, or conditions shall be referred to the Contracting Officer for action. The COR will serve as the Quality Assurance Evaluator (QAE).

6. METHODS OF QUALITY ASSURANCE SURVEILLANCE

The below listed methods of surveillance shall be used in the administration of this QASP.

Customer Feedback – Customer feedback may be obtained from random customer complaints. Naval Supply Systems form 1343 will be made available by the COR for the patrons. The COR shall have sole custody of the suggestion box. Customer complaints, to be considered valid, must set forth clearly and in writing the detailed nature of the complaint, must be signed and must be forwarded to the COR.

Inspections – Each phase of the services rendered under the contract is subject to Government inspection during the Contractor’s operations and after completion of a task.

Inspections may be routine functions performed by the COR.

Government inspections may be conducted in an unannounced manner by the COR. The COR shall maintain a Contract Discrepancy Report (CDR), a copy of which will be provided to the Contractor. Within three days, the Contractor shall reply in writing to CDR(s) by stating reason(s) for unsatisfactory performance(s) and shall identify the corrective action(s) that will be taken to prevent recurrence(s).

7. IDENTIFIED QUALITY ASSURANCE SURVEILLANCE ITEMS

The following PBSC items are identified within the Solicitation and are to be monitored under this QASP.

Workforce Training/Qualifications

Performance Standard – Quality – Contractor shall provide and maintain quality personnel who meet all general qualifications as identified in Paragraph 2.1.2 of the Performance Work Statement (PWS).

Contractor shall provide and maintain quality personnel who meet all trade specific requirements as identified in Paragraph 2.1.3 of the PWS.

Timeliness – All training records shall be provided to Portsmouth Naval Shipyard (PNS) Training Department at least two weeks prior to a personnel’s travel date as identified in Paragraph

2.3.2 of the PWS.

Responsiveness – Contractor’s ability to respond to concerns with workforce personnel as well as the approach used to resolve problems.

Maximum Error Rate – Quality – 0%

Timeliness – 0% Responsiveness – 0%

Workforce Performance

Performance Standard – Quality – Contractor workforce shall perform tasks as detailed in Paragraph

2.1.1 of the PWS as required by work instructions.

Timeliness – All required tasks shall be completed in accordance with shipyard/project schedules.

Responsiveness – Contractor’s ability to respond to performance/quality and scheduling concerns and approach used to resolve problems.

Maximum Error Rate – Quality – 10%

Management Performance

Performance Standard – Quality – The contractor shall be required to have the appropriate number of personnel per shift as detailed in Paragraph 1.4 of the PWS.

Contractor’s ability to maintain a stable work force with minimum turnover of personnel in order to minimize any delays or impact to the shipyard/project schedules.

Timeliness – Contractor’s ability to have personnel at the Shipyard by the start date to minimize any delays or impact.

Contractor shall provide weekly status updates in accordance with Attachment C of the PWS for review at the Weekly/bi-weekly meetings.

Contractor management/supervision shall be required to immediately report all injury or near-miss to PNS as specified in paragraph 2.3.5 of the PWS.

Responsiveness – Contractor’s ability to respond to safety and discipline concerns and approach used to resolve problems.

Maximum Error Rate – Quality – 0%

8. DOCUMENTATION

The COR will, in addition to providing documentation to the Contracting Officer, maintain a complete Quality Assurance file. All such records will be retained for the life of this contract. Information in the Quality Assurance file will be considered when completing the annual Contractors Performance Assessment Reporting Systems report.

9. ATTACHMENTS

Attachment A – QASP Matrix

Q U A L I T Y

A S S U R A N C E

S U R V E I L L A N C E

P L A N

M A T R I X

P I P E

F I T T E R

T R A D E

N

S U P P O R T

O F

U S

N A V Y S

S U B M A R I N E

M A I N T E N A N C E

P R O G R A M

B O A R D

C L A S S

S U B M A R I N

S e l i v e r a b l e o r r v i c

R q u i r e m e n t a s u r e m e n t r i r f o r m a n c e

S t a n d a r d s

M a x i m u m r a t h o d f r v e i l l a n o c e d u r e s t o b e t a k e n w h p r f o r m a n c e s t a n d a r d s a t n o t m

W or kf or ce T ra in in g

/ Q u al if ic at io s al it y T im el in es s R es p on si ve n es

C on tr ac to r sh al l p ro vi de nd ai nt ai n qu al it y pe rs on ne l w ho ee t a ll g en er al q ua li fi ca ti on as id en ti fi ed in P ar ag ra ph

.1

.2 o f th e P er fo rm an ce W or k

S ta te m en t

(P W tr ac to r sh al l p ro vi de nt ai n qu al it y pe rs on ne l w ho ee t a ll tr ad e sp ec if ic r eq ui re m ts en ti fi ed in

P ar ag ra ph

.1 .3 o f th e

P W

S

A ll tr ai ni ng r ec or ds s ha ll b e pr ov id ed to

P or ts m ou th

N av al hi py ar d (P

N S

T ra in in g

D ep ar tm en t a t l ea st tw o w ee ks p ri to p er so nn el ’s tr av el d at ti fi ed in

P ar ag ra ph

.3 .2 o f th e

P W

S

C on tr ac to r’ s ab il it y to r es po co nc er ns w it h w or kf or ce p er so nn el w el l a s th e ap pr oa ch u se d re so lv e pr ob le s.

0%

V er if ic at io n of ll

T ra in in g

R ec or ds b y

P tr ni ng d ep ar tm t.

os it iv e pe rf or m an ce b y th e C on tr ac to r w il l be r ec or de d ac co rd in gl y in th e C

O R m on th ly po rt a nd in cl ud ed in th e co nt ra ct f il e fo r fu tu re e va lu at io n of p as t p er fo rm an ce eg at iv e pe rf or m an ce b y th e

C on tr ac to r w il l be r ec or de d ac co rd in gl y in th e

C O

R m on rt a nd in cl ud ed in th e co nt ra ct f il e fo r fu tu re e va lu at io n of p as t p er fo rm tr ac ti ng o ff ic er w il l r ev ie w do cu m en te d pe rf or m an ce r ep or ts p ri ex er ci si ng o pt io ns

In ab il it y of th e co nt ra ct or to m ee t r eq ui re d st an da rd of

S a nd th is d oc um en t m ay r es ul t i n op ti on s no t b ei ng e xe rc is ed

A ll p os it iv e an d ne ga ti ve f in di ng s w il l b e re po rt ed in th e C on tr ac to r P er fo rm pp ra is al R at in g S ys te m

C P

A R

N39040-15-T-0225 Attachment 5 - QASP Matrix

A L I T Y

A S S U R A N C E

S U R V E I L L A N C E

P L A N

M A T R I

P E

F I T T E R

T R A

S U P P O R T

O F

U S

N A V Y S

S U B M A R I N E

M A I N T E N A N C E

P R O G R

O A R D

C L A S S

S U B M A R I N l i v e r a b l e r v i q u i r e m e a s u r e m e n t r r f o r m a n c e

S t a n d a r d s

M a x i m r t h o d r v e i l l a n o c e d u r e s t o b e t a k e n w h r f o r m a n c e s t a n d a r d s a t n o t m kf fo rm al it y T im el in es s R es p on si ve n tr ac to r w or kf or ce s ha ll p er fo rm ta sk s as d et ai le d in P ar ag ra ph

.1

.1 e P

W S a s re qu ir ed b y w or k in st ru ct io ns

A ll r eq ui re d ta sk s sh al l b e co m pl et ed in a cc or da nc e w it h sh ip ya rd /p ro je ct s ch ed ul es

C on tr ac to r’ s ab il it y to r es po pe rf or m an ce /q ua li ty a nd s ch ed ul in g co nc er ns a nd a pp ro ac h us ed lv e pr ob le us to m er F ee db ac k

U na nn ou nc ed in sp ec ti on s by th e C

O R a nd

/o r te ch ni ca l p oi nt o f co nt ac t

0% r ev ie w o f al l m on rt s W ee kl y/ bi

-w ee kl y m ee ti ng be tw ee n P ur ce /c on tr ac de pa rt m en ts a nd c on tr ac it iv e pe rf or m an ce b y th e C on tr ac to r w il l be r ec or de d ac co rd in gl y in th e C

O R m on rt a nd in cl ud ed in th e co nt ra ct f il e fo r fu tu re e va lu at io n of p as t p er fo rm at iv e pe rf or m an ce b y th e

C on tr ac to r w il l be r ec or de d ac co rd in gl y in th e

C O

R m on rt a nd in cl ud ed in th e co nt ra ct f il e fo r fu tu re e va lu at io n of p as t p er fo rm tr ac ti ng o ff ic er w il l r ev ie w m en te d pe rf or m an ce r ep or ts p ri ci si ng o pt io ns

In ab il it y of th e co nt ra ct or to m ee t r eq ui re d st an da rd

S a nd th is d oc um en t m ay r es ul t i n op ti on s no t b ei ng e xe rc is ed

A ll p os it iv e an d ne ga ti ve f in di ng s w il l b e re po rt ed in th e C on tr ac to r P er fo rm ra is al R at in g S ys te m

C P

A R

A L I T Y

A S S U R A N C E

S U R V E I L L A N C E

P L A N

M A T R I

P E

F I T T E R

T R A

S U P P O R T

O F

U S

N A V Y S

S U B M A R I N E

M A I N T E N A N C E

P R O G R

O A R D

C L A S S

S U B M A R I N l i v e r a b l e r v i q u i r e m e a s u r e m e n t r r f o r m a n c e

S t a n d a r d s

M a x i m r t h o d r v e i l l a n o c e d u r e s t o b e t a k e n w h r f o r m a n c e s t a n d a r d s a t n o t m ag em en t

P er fo rm al it y T im el in es s R es p on si ve n

T he c on tr ac to r sh al l b e re qu ir ha ve th e ap pr op ri at e nu m be rs on ne l p er s hi ft a s de ta il in ar ag ra ph

.4 o f th e

P W

S

C on tr ac to r’ s ab il it y to m ai nt ai n a st ab le w or k fo rc e w it h m in im um tu rn ov er o f pe rs on ne l i n or de im iz e an y de la ys o r im pa ct

C on tr ac to r’ s ab il it y to h av e pe rs on ne l a t t he

S hi py ar d by th e st ar t d at e to m in im iz e an y de la ys o r im pa ct to th e sh ip ya rd

/p ro je ct sc he du le tr ac to r sh al l p ro vi de w ee kl y st at us u pd at es in a cc or da nc e w it h

A tt ac hm en t C o f th e

P W

S vi ew a t t he

W ee kl y/ bi -w ee kl y m ee ti tr ac to r m an ag em t / su rv is io n sh al l b e re qu ir im ed ia te ly r ep or t a ll in ju ry o r ne ar

-m is s to

P N

S a s sp ec if ie d gr ap h 2.

3.

of th e P

W S

C on tr ac to r’ s ab il it y to r es po sa fe ty a nd d is ci pl in e co nc er ns ap pr oa ch u se d to r es ol ve p ro bl em

5% tu rn ov er o f pe rs on ne l pe r li fe o f co nt ct us to m er F ee db ac k

U na nn ou nc ed in sp ec ti on s by th e C

O R a nd

/o r te ch ni ca l p oi nt o f co nt ac t

0% r ev ie w o f al l m on rt s W ee kl y/ bi

-w ee kl y m ee be tw ee n P ur ce /c on tr ac de rt m en ts a nd c on tr ac it iv e pe rf or m an ce b y th e C on tr ac to r w il l be r ec or de d ac co rd in gl y in th e C

O R m on rt a nd in cl ud ed in th e co nt ra ct f il e fo r fu tu re e va lu at io n of p as t p er fo rm at iv e pe rf or m an ce b y th e

C on tr ac to r w il l be r ec or de d ac co rd in gl y in th e

C O

R m on rt a nd in cl ud ed in th e co nt ra ct f il e fo r fu tu re e va lu at io n of p as t p er fo rm tr ac ti ng o ff ic er w il l r ev ie w m en te d pe rf or m an ce r ep or ts p ri ci si ng o pt io ns

In ab il it y of th e co nt ra ct or to m ee t r eq ui re d st an da rd

S a nd th is d oc um en t m ay r es ul t i n op ti on s no t b ei ng e xe rc is ed

A ll p os it iv e an d ne ga ti ve f in di ng s w il l b e re po rt ed in th e C on tr ac to r P er fo rm ra is al R at in g S ys te m

C P

A R