Solicitation.pdf

SEE ADDENDUM

(No Collect Calls)

N3220518Q4905 12-Jun-2018

b. TELEPHONE NUMBER

757-443-5948

8. OFFER DUE DATE/LOCAL TIME

04:00 PM 17 Jul 2018

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

N322059. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

MARK P. DRALUCK

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

MILITARY SEALIFT COMMAND NORFOLK

471 EAST C STREET, BLDG SP-64 NAVAL STATION N

NORFOLK VA 23511

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$11,000,000

NAICS:

561990

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF65

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES MAX

QUANTITY

UNIT UNIT PRICE MAX AMOUNT

0001 UNDEFINED

Self-Contained Breathing Apparatus SCBA

FFP

Through the issuance of task and delivery orders, the contractor shall provide a broad range service support for SCBA equipment onboard Military Sealift Command (MSC) ships worldwide, in accordance with the attached performance work statement (PWS) and individual task and delivery order requirements.

The maximum ceiling of this contract will be reflected in the max line item cost block of this CLIN at time of award. This amount will be $2,500,000.00. There is no requirement for quoters to provide a quoted price for this CLIN.

The ordering period is a five (5) year ordering period beginning within one

(1) day of contract award.

FOB: Destination

AX

NET AMT

PSC Code: J042

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 N/A N/A N/A N/A

MIN AND MAX

Contract Minimum Guarantee Amount

1) The Contract Minimum Guarantee Amount is $3,500.00 per awardee.

2) The Contract Minimum Guarantee Amount represents the minimum quantity of supplies and service the Government shall order for the life of the contract inclusive of all option periods exercised.

3) In the event of multiple awards in response to this solicitation, the Contract Minimum Guarantee Amount will apply to each contract award on an individual basis.

Contract Maximum Capacity

1) The Contract Maximum Capacity Amount is $2,500,000.00 across all multiple award contract holders.

2) The Contract Maximum Capacity Amount represents the cumulative total dollar maximum value of all orders (inclusive of modifications to those orders) that may be issued under all contract award holders over the course of all ordering periods (base and optional ordering periods).

PWS

PERFORMANCE WORK STATEMENT

REFERENCES:

a) 46 CFR Part 147.60, Compressed Gases

b) 49 CFR Part 107.805, Approval of Cylinder and Pressure Receptacle Requalifiers

c) 49 CFR Part 180, Subpart C, Qualification, Maintenance and Use of Cylinders

d) ABS – 141 10/2.1.11(b)ii, Guidance Notes on Fire-Fighting Systems – Breathing Apparatus

e) NFPA 1404, Standard for Fire Service Respiratory Protection Training

f) NFPA 1500, Standard on Fire Department Occupational Safety and Health Program

g) NFPA 1852, Standard on Selection, Care, and Maintenance of Open-Circuit Self- Contained Breathing Apparatus (SCBA)

h) NFPA 1981, Standard on Open-Circuit Self-Contained Breathing Apparatus (SCBA)

i) NFPA 1989, Standard on Breathing Air Quality for Emergency Services Respiratory Protection

j) CGA G-7.1, Commodity Specification for Air

k) CGA C-1, Methods for Hydrostatic Testing of Compressed Gas Cylinders

l) 29 CFR Part 1910.134, Respiratory Protection

m) 42 CFR Part 84, Approval of Respiratory Devices

BACKGROUND:

Military Sealift Command (MSC) owns and operates approximately 125 ships, including steam turbine, gas turbine, and diesel engine propelled vessels. These vessels fulfill such varied missions as underway replenishment, oceanographic research, cable repair, and dry and refrigerated cargo support.

Vessels owned and operated by MSC include, but are not limited to, T-AO Fleet Oiler Ships, T- ATF Fleet Tugs, T-AOE Ammunition Ships, T-AH Hospital Ships, T-ARS Salvage Ships, T- AKE Dry Cargo and Ammunition Ships, T-ARC Cable Layer Ships, EPF Ships, T-AGM Ships, AS Sub Tender Ships, LLC Command Ships, a variety of Government Owned/Contractor Operated (GOCO) vessels, and other Government Owned Vessels.

The Contractor shall provide systems and service support for MSC vessel's Self-Contained Breathing Apparatus (SCBA) equipment. MSC operates both USNS (Commercial Grade) vessels and some USS (Military) vessels.

WORK REQUIRED:

1. Contractor shall provide ALL personnel, material, and equipment required to accomplish the work specified herein as required on an individual task or delivery order basis. Supplemental deliverables may be identified on individual task and delivery orders.

2. All Contractors must be American Bureau of Shipping (ABS) recognized external specialists to perform services worldwide for Shipboard Firefighting Systems Inspection, Certification, and Repair. Only authorized technical field service representatives and manufacturer parts shall be used to accomplish the requirements of this PWS. The Contractor shall provide oversight and guidance on all aspects of equipment, in as-found condition, including inspection, removal, disassembly, reassembly, repairs, modifications, reinstallation, certification, and testing, as applicable.

2.1. All items will be serviced and maintained in accordance with original equipment manufacturer (OEM) specifications and certification requirements as set forth by the United States Coast Guard (USCG), reference (a); Department of Transportation (DOT), references (b) and (c); American Bureau of Shipping (ABS), reference (d); National Fire Protection Association (NFPA), references (e) – (i); Compressed Gas Association (CGA), references (j) and (k); and Occupational Safety and Health Administration (OSHA), reference (l), and National Institute for Occupational Safety and Health (NIOSH), reference (m).

2.2. The Contractor shall possess a valid ABS approval letter certifying the Contractor as an ABS approved external specialist for SELF-CONTAINED BREATHING

APPARATUS (SCBA) MAINTENANCE.

2.3. The Contractor’s technicians must be certified in the testing, training, and repair by an industry recognized organization through a formal certification program. All technicians shall be qualified and authorized in the use of special tools and equipment required to test and maintain the SCBA in accordance with reference (g).

2.4. The Contractor shall ensure that all hydrostatic testing is conducted by registered technicians who have been issued a valid Requalifier Identification Number (RIN) by the DOT Pipeline and Hazardous Material Safety Administration (PHMSA) in accordance with references (b) and (c).

3. The Contractor shall ensure that certifications and approvals are maintained current throughout the period of performance.

4. The Contractor’s technicians must have a minimum of one-year experience in performing the requested work as defined in this PWS.

5. Government Furnished Information (GFI): The individual ship’s firefighting configurations are represented by each ship’s representative Fire Control Plan (FCP), and will be provided as GFI. A current ship listing of the MSC fleet is included in Attachment (A).

6. The Contractor shall ensure that ALL replacement parts required in conducting the Annual SCBA servicing and certification are OEM certified and available for performance of each Task Order (TO).

7. This PWS may require that work be performed on vessels berthed at Government owned, Government furnished, or commercial piers, or while the vessel is underway. Due to worldwide ship locations and rapid changes in ship deployment and operating schedules, Contractor personnel shall be able to respond to schedule changes within forty-eight (48) hours for Continental United States (CONUS) locations and seventy-two (72) hours for outside Continental United States (OCONUS) locations.

8. Tentative dates and location for each service call, under normal operational conditions, will be provided 30 days prior to the commencement date. The confirmed date and ship location will, under normal operating conditions, be provided one week prior to the commencement date of the service call. Firm performance dates and location will be specified in each Task Order (TO). The dates and location shall be verified and confirmed by the Contractor prior to the Contractor’s departure to the respective ship and job site. The Contractor can receive confirmation by contacting the responsible MSCREP or Contracting Officer whose name, phone number, and email address will be provided on each TO.

9. The Contractor shall have the capabilities to respond to service calls in CONUS, OCONUS, and all other worldwide locations. Contractor need not be capable of performing every TO and may choose to quote, at the TO level, for only those regional requirements in the contractor's area of operations or current availabilities. Quoted travel expenses will be included in the total evaluated price and used in the best value consideration when issuing the TOs.

10. The Contractor is responsible for ensuring compliance with State, Federal, and International industrial safety and environmental regulations, as well as any Shipboard Safety Policies.

The Contractor shall ensure that all personnel are in the possession of, and are properly trained in the use of Personal Protective Equipment (PPE) to be utilized during the performance of this contract.

11. The Contractor shall conduct briefings, obtain authorized signatures for witness certification of testing, and prepare a Preliminary and Final Report for each service call.

11.1. The Contractor shall conduct an Opening Brief for key shipboard personnel, as identified by the MSCREP, prior to the start of the service call. The MSCREP and the Contractor’s representative will mutually agree to the time and location of the briefing.

The Contractor’s Opening Brief shall address, at minimum, the following:

11.1.1. Equipment to be inspected, repaired, tested, recharged, and certified

11.1.2. Affected areas involved in the inspection, testing, and repairs

11.1.3. Affected systems or equipment that will be impacted

11.1.4. Planned schedule to accomplish requirements of the TO

11.1.5. Shipboard support responsibilities (e.g., lock out/tag out)

11.2. The Contractor shall provide the MSCREP and Chief Engineer a Daily Report and briefing of current inspection status, ANY degraded system integrity, and a plan of action for the following day.

11.3. The Contractor shall conduct a Closing Brief for key shipboard personnel upon completion of the service call. The MSCREP and the Contractor will mutually agree to the time and location of the closing brief. The Contractor’s Closing Brief shall include a typewritten Preliminary Report addressing, at minimum, the following:

11.3.1. Status of surveyed and inspected systems and equipment

11.3.2. List of affected areas and equipment requiring repair, recharge and testing

11.3.3. List of found problems and corrective actions taken

11.3.4. Weighing list of cylinders, to include cylinder ID’s/DOT Serial numbers, location, tare weights (net and gross), last hydro date, type of examination (visual or pressure), and next hydro date

11.3.5. Signed & dated Certificates of Inspection stating that all required inspections and testing have been accomplished in accordance with Paragraph 2 for all equipment and systems certified during the service call, and that all systems and equipment are in good working order and ready for use

NOTE 1: All Certificates shall denote manufacturer’s serial number or other unique identifier, location, date of manufacture, date and location of last hydrostatic test, service, inspection, maintenance, and repair, to include the standards and criteria to which they were inspected, and the name of the person and company conducting the test and inspection.

NOTE 2: Any SCBA found damaged or defective shall immediately be taken out of service and properly marked as such until repairs or replacement have been made and the SCBA is re-inspected, fully functional and operational, and returned to vessel.

11.3.6. Identification of any disparities between GFI provided (i.e., FCPs) and actual findings shall be noted and included in the Final Report. If no disparities are found, then it shall be noted as NONE.

11.3.7. Any recommendations for future repairs or modifications.

11.4. The FINAL SERVICE CALL REPORT (CDRL A001), providing detailed information for above areas, copies of all certificates, all recommended FCP updates, and other information required in this PWS or TO, shall be submitted within 2 calendar days of completion of the service call. The Contractor shall submit copies of a final service call report as identified in CDRL A001 (Attachment (B)).

12. The Contractor is to include in the pricing of each task or delivery order all labor and material expenses that are to be expected for normal preparation and delivery of Contract Data Requirements.

13. All work products that result from the Contractor’s performance under this work statement shall become the exclusive property of MSC to which the Government shall have unlimited rights. There shall be no restrictions as to the use, modification, reproduction, or transfer of deliverables under the contract to include, but not limited to, technical data, computer software, codes, or documentation. Upon request, the Contractor agrees to provide the Government, at no additional cost, all materials and information that resulted from the performance under this work statement.

14. SCBA SERVICING AND CERTIFICATION if ordered, shall be completed in accordance with the details below.

14.1. All servicing and records of maintenance shall be IAW OEM requirements, and references (g) and (i).

14.2. The Contractor shall conduct functional/performance testing on a calibrated breathing machine, meeting or exceeding NFPA 1852 specifications, e.g., a POSICHEK3 or POSI3 USB test bench. The Contractor shall provide an electronic copy of the certification report for each SCBA unit being serviced to the Master and MSCREP.

14.2.1. The test bench system shall have been calibrated within 12 months prior to the functional testing, and a serial number and confirmation of current calibration shall be printed out on the report for each SCBA and included in the preliminary and final reports provided as per this PWS.

14.3. SCBA units determined by the technician to be damaged, defective, or not meeting acceptance criteria shall be immediately taken out of service, properly marked as such until appropriate action is taken to repair, return to service, or retire the SCBA or SCBA component(s).

14.3.1. Any repairs to an SCBA or SCBA component will require satisfactory re-testing using the test bench system prior to returning to service.

14.3.2. SCBAs requiring replacement or repairs beyond the normal scope of the inspection will be identified in a Condition Found Report (CFR) identifying repair or additional replacement costs and availability.

NOTE 3: Any SCBAs that are beyond repair shall be destroyed or altered in a manner assuring that they are marked and identified as “CONDEMNED” and no longer a breathing air cylinder and shall be rendered unable to hold pressure. Before destroying or disabling a SCBA, permission from the MSCREP, Chief Mate or Master shall be obtained in writing. Final report shall note disposition of condemned bottles IAW NFPA procedures.

14.4. Replacement SCBA units will be of like Manufacturer, meeting current National

Institute for Occupational Safety and Health (NIOSH) standards and approvals consistent with the ship’s inventory. Replacement SCBA Units will be inspected, fully functional, operational and delivered to the vessel prior to the completion of the DO.

14.5. The Contractor shall provide all tools and adapters required for SCBA Servicing.

15. VISUAL INSPECTION AND HYDROSTATIC TESTING OF SCBA CYLINDERS if ordered, shall be completed in accordance with the specifications below.

15.1. The Contractor shall conduct visual inspection and hydrostatic testing of SCBA cylinders IAW OEM requirements, and references (c), (g), and (h).

15.1.1. A complete visual internal and external inspection of each SCBA cylinder prior to and after any hydrostatic testing shall be conducted using a borescope.

15.1.2. Upon completion of the hydrostatic testing, cylinders are to be drained and then dried out completely utilizing an electric drying rack.

15.1.3. The Contractor shall provide all tools and adapters to accomplish required hydrostatic testing.

NOTE 4: If hydrostatic testing of SCBA bottles is not accomplished onboard the vessel, then only half the ship's SCBAs are allowed to be removed at one time. A copy of the facilities DOT certification with the test results/reports will be submitted to the Master and MSCREP, when the cylinders are returned to the vessel.

NOTE 5: Luxfer Gas Cylinders and Structural Composite Industries (SCI), the manufacturers of the composite cylinders used on MSA SCBA and other MSA respirators, publish specific guidelines for re-qualifying these cylinders. In addition to the DOT and CGA requirements, hydrostatic test facilities should follow the specific Luxfer and SCI requalification guidelines when inspecting and performing hydrostatic tests on MSA composite cylinders.

16. SCBA CYLINDER FILLING if ordered, shall be accomplished IAW with references (g), (i), and (j).

16.1. Breathing air shall meet or exceed the requirements specified by NFPA per reference

(i).

16.2. Prior to filling SCBA breathing air cylinders, the cylinder inspections specified in paragraphs 14 and 15 must be completed.

NOTE 6: Cylinders shall not be filled if they have exceeded their valid service life or re-test dates. Cylinders, which show evidence of exposure to high heat, or flames (e.g., paint turned to a brown or black color, decals missing, or gauge lens melted) need to be removed from service and re-hydrostatic tested prior to recharging.

17. FIT TESTING if ordered, shall be accomplished in accordance with the specifications below.

17.1. The Contractor shall perform fit testing on all personnel assigned with their own SCBA masks. All testing will be carried out according to OSHA (reference (k)), NFPA (references (e) and (f)), and NIOSH (reference (m)) requirements.

17.2. In Addition to the Preliminary and Final Reports, a certified copy of the Fit Testing shall be provided to the ship’s Medical Services Officer (MSO) or the Military Personnel (MILPER) Safety Officer, as applicable.

18. Terms of Warranty: The contractor shall guarantee that all items will be serviced and maintained IAW the specifications of the manufacturer and certification requirements as set forth by the USCG, DOT, NFPA, CGA, ABS, OSHA, and NIOSH.

19. Labor-Straight Time (S/T): Straight time (S/T) includes normal work of eight (8) hours per day, five (5) days per week, Monday through Friday.

20. Labor-Overtime (O/T): Overtime (O/T) includes any work in excess of eight (8) hours per day or in excess of forty (40) hours per week, or work performed on Saturdays.

21. Labor-Premium Time (P/T): Premium time includes any work performed on Sundays or holidays.

22. Material: The contractor shall make an effort to utilize parts currently in the Government’s inventory. The Contractor is restricted from using anything other than OEM Authorized/Certified replacement parts/components, to include replacement cylinders from the SCBA manufacturer of the equipment being serviced. Utilization of replacement parts/components from manufacturers, other than the manufacturer of the SCBA is NOT PERMITTED OR AUTHORIZED. Substitution will void the NIOSH approval. Material orders not connected to services may be required.

23. Travel, Per Diem, Air Fare, and Ground Transportation: Rates for all travel and mobilization expenses including air fare, excess baggage charges, car rental, transfers, visas, local transportation, and per diem charges shall not exceed Joint Travel Regulations (JTR).

24. Ordering Period. This contract contains one (1) five (5) year ordering period.

25. Contract Type. This will be an Indefinite-Delivery, Indefinite-Quantity (IDIQ) type contract with firm-fixed-price task and delivery orders. Under this type of contract, no work may be performed until directed by a task or delivery order.

26. Ordering Procedures.

After Contract award, individual orders will be issued as necessary to support Contract requirements. The Contractors will be sent a Request for Quote (RFQ) or Request for Proposal (RFP) for services to be performed or parts to be delivered. Each RFQ will include a Performance Work Statement (PWS), if applicable, instructions for submitting quotes, and the Government’s evaluation procedures. In response to the RFQ, the Contractors may provide a firm-fixed-price to complete the requirements and any information required by the RFQ/RFP’s instructions. This firm-fixed-price shall include all labor. Travel and materials shall be priced separately under each order. Prices shall be broken down as follows:

Individual part by part number and description, unit price, total price when factoring in part quantity, delivery lead time, shipping origin location, and shipping weight

Shipping costs for all parts ordered including shipping quotes justifying the price quoted

Labor broken down by labor category, rate, number of labor hours, and key person by associated laborer

Travel costs broken down by number of travelers, airline origin and destination, airline prices, per diem meal and hotel prices, rental car prices, and any other related travel prices

The Contractors shall respond to each RFQ/RFP within the time established by the Government for response (will vary on an Order by Order bases but is typically five (5) to 10 business days after receipt of the RFQ/RFP). MSC Contracting personnel will notify the Contractors of the successful Quoter. The successful Quoter/Offerors will be directed to commence work via an order sent from the Contracting Officer or Contract Specialist. For quotes, the Contractor shall provide notice of acceptance of the TO by either commencing work or signing the SF 1449 and returning it to the Contracting Officer or Contract Specialist. For proposals, Government’s acceptance of the offer creates a binding order.

Electronic mail are acceptable forms of transmission for all orders, modifications, and correspondence issued under this Contract. Orders may be issued orally by the Contracting Officer; however, orally issued orders will be followed up with a written order within seven

(7) business days.

ATTACHMENTS:

Attachment (A): MSC Ships Listing

Attachment (B): Contract Data Requirements List (CDRLs)

QASP

QUALITY ASSURANCE SURVEILLANCE PLAN

(QASP)

1 INTRODUCTION

This Quality Assurance Surveillance Plan (QASP) is pursuant to the requirements listed in the performance work statement (PWS) for the continual servicing and certification of Self-Contained Breathing Apparatus (SCBA) on the MSC fleet. This plan sets forth the procedures and guidelines Military Sealift Command (MSC) will use in ensuring the required performance standards or services levels are achieved by the contractor.

1.1 Purpose

The Quality Assurance Surveillance Plan (QASP) provides a systematic method to evaluate performance for the stated task order. The QASP explains the following:

What will be monitored?

How monitoring will take place?

Who will conduct the monitoring?

How monitoring efforts and results will be documented?

The QASP does not detail how the contractor accomplishes the work; rather, the QASP is created with the premise that the contractor is responsible for management and quality control actions to meet the terms of the contract. It is the Government’s responsibility to be objective, fair, and consistent in evaluating performance. In addition, the QASP should recognize that unforeseen and uncontrollable situations may occur.

The QASP is a “living document” and the Government may review and revise it on a regular basis.

However, the Government shall coordinate changes with the contractor. Updates shall ensure that the QASP remains a valid, useful, and enforceable document. Copies of the original QASP and revisions shall be provided to the contractor and Government officials implementing surveillance activities.

1.2 Performance Management Approach

1.2.1 The PWS structures the acquisition around “what” service or quality level is required, as opposed to “how” the contractor should perform the work (i.e., results, not compliance). This QASP will define the performance management approach taken by MSC to monitor and manage the contractor’s performance to ensure the expected outcomes or performance objectives communicated in the PWS are achieved. Performance management rests on developing a capability to review and analyze information generated through performance assessment. The ability to make decisions based on the analysis of performance data is the cornerstone of performance management; this analysis yields information that indicates whether expected outcomes for the project are being achieved by the contractor.

1.2.2 Performance management represents a significant shift from the more traditional quality assurance (QA) concepts in several ways. Performance management focuses on assessing whether outcomes are being achieved and to what extent. This approach migrates away from scrutiny of compliance with the processes and practices used to achieve the outcome. A performance-based approach enables the contractor to play a large role in how the work is performed, as long as the proposed processes are within the stated constraints. The only exceptions to process reviews are those required by law (federal, state, and local) and compelling business situations, such as safety and health. A “results” focus provides the contractor flexibility to continuously improve and innovate over the course of the contract as long as the critical outcomes expected are being achieved and/or the desired performance levels are being met.

1.3 Performance Management Strategy

1.3.1 The contractor is responsible for the quality of all work performed. The contractor measures that quality through the contractor’s own Quality Control Program (QCP). The QCP measures work output, not workers, and therefore includes all work performed under this contract regardless of whether the work is performed by contractor employees or by subcontractors. The contractor’s QCP will set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the PWS. The contractor will develop and implement a performance management system with processes to assess and report its performance to the designated government representative. The contractor’s QCP will set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the PWS. This QASP enables the government to take advantage of the contractor’s QCP.

1.3.2 The government representative(s) will monitor performance and review performance reports furnished by the contractor to determine how the contractor is performing against communicated performance objectives. The government will make determination regarding incentives based on performance measurement metric data and notify the contractor of those decisions. The contractor will be responsible for making required changes in processes and practices to ensure performance is managed effectively.

2 ROLES AND RESPONSIBILITIES

2.1 The Contracting Officer

The contracting officer (KO) is responsible for monitoring contract compliance, contract administration, and cost control and for resolving any differences between the observations documented by the Contracting Officer's Representative (COR) and the contractor. The KO will designate in writing the COR as the government authority for performance management. The number of additional representatives serving as technical inspectors depends on the complexity of the services measured, as well as the contractor’s performance, and must be identified and designated by the KO.

2.2 The Contracting Officer’s Representative

The Contracting Officer’s Representative (COR) is designated in writing by the KO to act as his or her authorized representative to assist in administering a contract. COR limitations are contained in the written appointment letter. The COR is responsible for technical administration of the project and ensures proper government surveillance of the contractor’s performance. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the government’s behalf. Any changes that the contractor deems may affect contract price, terms, or conditions shall be referred to the KO for action. The COR will have the responsibility for completing QA monitoring forms used to document the inspection and evaluation of the contractor’s work performance. Government surveillance may occur under the inspection of services clause for any service relating to the contract.

3 IDENTIFICATION OF REQUIRED PERFORMANCE STANDARDS/QUALITY LEVELS

The required performance standards and/or quality levels are included in the PWS and in Attachment 1, “Performance Requirements Summary Table.” If the contractor meets the required service or performance level, it will be rated as SATISFACTORY on the annual Contractor Performance Assessment (CPAR) report. If the contractor exceeds the service or performance level, it is eligible to receive an EXCELLENT on the annual CPAR report. Failure to meet the required level of quality will result in an UNSATISFACTORY rating in the annual CPARS.

4 METHODOLOGIES TO MONITOR PERFORMANCE

4.1 Surveillance Techniques

In an effort to minimize the performance management burden, simplified surveillance methods shall be used by the government to evaluate contractor performance when appropriate. The primary methods of surveillance are listed below.

Surveillance Method Description

Direct Observation Observation of direct services and/or products is used to survey the requirements. Performed periodically or through 100% surveillance.

User Survey/Customer Feedback

Combines elements of validated user complaints and random sampling. A random survey is conducted to solicit user satisfaction.

Validated User/Customer Complaints

Relies on the user of the service to identify deficiencies. Complaints are investigated and validated. Highly applicable to services provided in quantity and where quality is highly subjective.

4.2 Customer Feedback

The contractor is expected to establish and maintain professional communication between its employees and customers. The primary objective of this communication is customer satisfaction. Customer satisfaction is the most significant external indicator of the success and effectiveness of all services provided and can be measured through customer complaints.

Performance management drives the contractor to be customer focused through initially and internally addressing customer complaints and investigating the issues and/or problems but the customer always has the option to communicate complaints to the KO and/or COR, as opposed to the contractor.

Customer complaints, to be considered valid, must set forth clearly and in writing the detailed nature of the complaint, must be signed, and must be forwarded to the COR. The COR will accept those customer complaints and investigate.

Customer feedback may also be obtained either from the results of formal customer satisfaction surveys or from random customer complaints.

4.3 Acceptable Quality Levels

The acceptable quality levels (AQLs) included in Attachment 1, Performance Requirements Summary Table, for contractor performance are structured to allow the contractor to manage how the work is performed while providing negative incentives for performance shortfalls. For certain critical activities, such as ensuring compliance with industrial safety and environmental regulations, State and Federal, as well as any Shipboard Safety Policies, the desired performance level is established at 100 percent. Other levels of performance may be keyed to the relative importance of the task to the overall mission performance of the MSC asset.

5 QUALITY ASSURANCE DOCUMENTATION

5.1 The Performance Management Feedback Loop

The performance management feedback loop begins with the communication of expected outcomes.

Performance standards are expressed in the PWS, and are assessed using the performance monitoring techniques shown in Attachment 1.

5.2 Monitoring Forms

The government’s QA surveillance, accomplished by the COR and/or the MSCREP. The surveillance will be reported using the monitoring forms in Attachments 2, Sample Quality Assurance Surveillance Form.

The forms, when completed, will document the government’s assessment of the contractor’s performance under the contract to ensure that the required results, or service or quality levels, are being achieved.

5.2.1 The COR will retain a copy of all completed QA surveillance forms.

6 ANALYSIS OF QUALITY ASSURANCE ASSESSMENT

6.1 Determining Performance

6.1.1 Government shall use the monitoring methods cited to determine whether the performance standards/service levels/AQLs have been met. If the contractor has not met the minimum requirements, it may be asked to develop a corrective action plan to show how and by what date it intends to bring performance up to the required levels. Failure to meet the AQL may result in an UNSATISFACTORY CPARS rating. Likewise, if the contractor exceeds the performance standards, an EXCELLENT CPARS rating can be awarded.

6.2 Reporting

6.2.1 The COR may choose to prepare a written report summarizing the overall results of the quality assurance surveillance of the contractor’s performance. This written report, which includes the contractor’s quality assurance monitoring forms (Attachment 2), will become part of the QA documentation. It will enable the government to demonstrate whether the contractor is meeting the stated objectives and/or performance standards, including cost/technical/scheduling objectives.

6.3 Reviews and Resolution

6.3.1 The COR may require the contractor’s project manager, or a designated alternate, to meet with the KO, and other government requirements personnel as deemed necessary to discuss performance evaluation. The KO will define a frequency of in-depth reviews with the contractor, including appropriate self-assessments by the contractor; however, if the need arises, the contractor will meet with the KO, COR as often as required or per the contractor’s request. The agenda of the reviews may include:

Monthly performance assessment data and trend analysis

Issues and concerns of both parties

Projected outlook for upcoming months and progress against expected trends, including a corrective action plan analysis

Recommendations for improved efficiency and/or effectiveness

Issues arising from the performance monitoring processes

6.3.2 The KO must coordinate and communicate with the contractor to resolve issues and concerns regarding marginal or unacceptable performance.

6.3.3 The KO, COR, and the contractor should jointly formulate tactical and long-term courses of action. Decisions regarding changes to metrics, thresholds, or service levels should be clearly documented. Changes to service levels, procedures, and metrics will be incorporated as a contract modification issued by KO as soon as practicable.

7 Required Performance Metrics

Required performance metrics will be provided within the task order specific QASP. Illustrative examples of performance metrics are found in the table below.

N3220518Q4905

PERFORMANCE REQUIREMENTS SUMMARY TABLE

Deliverable or Service

Requirement

Measurement/ Metric

Performance Standard

Acceptable Quality Level

(AQL)

Method of Surveillance

Disincentive

Para 10 of

PWS

Contractor Equipment

Contractor compliance with all safety regulations and policies. All personnel are in possession and trained in the use of PPE necessary for the performance of this contract.

100% Customer Feedback, Direct Observations

1% of the Task Order dollar value shall be deducted from the total firm fixed-price for each full hour work is delayed, not to exceed 20% of the total invoice price. Notwithstanding the foregoing, the Contractor may be terminated for cause.

Para 11 of

PWS

Contractor Performance

The contractor shall complete an opening and closing brief and address all the key items listed in Para 11.

100% Customer Feedback, Direct Observations

1% of the Task Order dollar value shall be deducted from the total firm fixed-price for each key item not discussed or inaccurately presented during each brief, not to exceed 5% of the total invoice price.

Para 11 of

PWS

Contractor Deliverables received

Final Service Call Report technical accuracy and timeliness

95% Report Review, Customer Feedback

1% of the Task Order dollar value shall be deducted from the total firm fixed-price for each day late, not to exceed 10% of the total invoice price.

Notwithstanding the foregoing, the Contractor may be terminated for cause.

CLAUSES INCORPORATED BY REFERENCE

52.203-19 Prohibition on Requiring Certain Internal Confidentiality

Agreements or Statements

JAN 2017

52.204-2 Security Requirements AUG 1996 52.207-6 Solicitation of Offers from Small Business Concerns and

Small Business Teaming Arrangements or Joint Ventures (Multiple-Award Contracts)

OCT 2016

52.209-10 Prohibition on Contracting With Inverted Domestic Corporations

NOV 2015

52.212-1 Instructions to Offerors--Commercial Items JAN 2017 52.212-4 Contract Terms and Conditions--Commercial Items JAN 2017 52.216-27 Single or Multiple Awards OCT 1995

52.222-56 Certification Regarding Trafficking in Persons Compliance Plan.

MAR 2015

52.232-40 Providing Accelerated Payments to Small Business Subcontractors

DEC 2013

52.233-4 Applicable Law for Breach of Contract Claim OCT 2004 252.201-7000 Contracting Officer's Representative DEC 1991 252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7003 Agency Office of the Inspector General DEC 2012 252.203-7005 Representation Relating to Compensation of Former DoD

Officials

NOV 2011

252.204-7008 Compliance With Safeguarding Covered Defense Information Controls

OCT 2016

252.204-7012 Safeguarding Covered Defense Information and Cyber Incident Reporting

OCT 2016

252.204-7015 Notice of Authorized Disclosure of Information for Litigation Support

MAY 2016

252.205-7000 Provision Of Information To Cooperative Agreement Holders DEC 1991 252.211-7003 Item Unique Identification and Valuation MAR 2016 252.219-7003 (Dev) Small Business Subcontracting Plan (DOD Contracts)

(Deviation 2018-O0007)

APR 2018

252.223-7008 Prohibition of Hexavalent Chromium JUN 2013 252.225-7001 Buy American And Balance Of Payments Program-- Basic

(Dec 2017)

DEC 2017

252.225-7009 Restriction on Acquisition of Certain Articles Containing Specialty Metals

OCT 2014

252.225-7012 Preference For Certain Domestic Commodities DEC 2017 252.225-7050 Disclosure of Ownership or Control by the Government of a

Country that is a State Sponsor of Terrorism

JAN 2018

252.225-7979 (Dev) Additional Access to Contractor and Subcontractor Records in the United States Central Command Theater of Operations

(DEVIATION 2018-O0008)

DEC 2017

252.225-7980 (Dev) Contractor Personnel Performing in the United States Africa Command Area of Responsibility. (DEVIATION 2016- O0008)

JUN 2016

252.225-7987 (Dev) Requirements For Contractor Personnel Performing in USSOUTHCOM Area of Responsibility

OCT 2014

252.225-7995 (Dev) Contractor Personnel Performing in the United States Central Command Area of Responsibility (Deviation)

SEP 2017

252.226-7001 Utilization of Indian Organizations and Indian-Owned Economic Enterprises, and Native Hawaiian Small Business Concerns

SEP 2004

252.227-7015 Technical Data--Commercial Items FEB 2014 252.227-7037 Validation of Restrictive Markings on Technical Data SEP 2016 252.232-7003 Electronic Submission of Payment Requests and Receiving

Reports

JUN 2012

252.237-7010 Prohibition on Interrogation of Detainees by Contractor Personnel

JUN 2013

252.243-7002 Requests for Equitable Adjustment DEC 2012 252.244-7000 Subcontracts for Commercial Items JUN 2013 252.246-7008 Sources of Electronic Parts DEC 2017 252.246-7008 Sources of Electronic Parts DEC 2017 252.247-7023 Transportation of Supplies by Sea APR 2014 252.247-7023 Transportation of Supplies by Sea APR 2014

CLAUSES INCORPORATED BY FULL TEXT

52.203-3 GRATUITIES (APR 1984)

(a) The right of the Contractor to proceed may be terminated by written notice if, after notice and hearing, the agency head or a designee determines that the Contractor, its agent, or another representative--

(1) Offered or gave a gratuity (e.g., an entertainment or gift) to an officer, official, or employee of the Government;

and

(2) Intended, by the gratuity, to obtain a contract or favorable treatment under a contract.

(b) The facts supporting this determination may be reviewed by any court having lawful jurisdiction.

(c) If this contract is terminated under paragraph (a) of this clause, the Government is entitled--

(1) To pursue the same remedies as in a breach of the contract; and

(2) In addition to any other damages provided by law, to exemplary damages of not less than 3 nor more than 10 times the cost incurred by the Contractor in giving gratuities to the person concerned, as determined by the agency head or a designee. (This subparagraph (c)(2) is applicable only if this contract uses money appropriated to the Department of Defense.)

(d) The rights and remedies of the Government provided in this clause shall not be exclusive and are in addition to any other rights and remedies provided by law or under this contract.

(End of clause)

52.204-21 BASIC SAFEGUARDING OF COVERED CONTRACTOR INFORMATION SYSTEMS (JUN 2016)

(a) Definitions. As used in this clause--

Covered contractor information system means an information system that is owned or operated by a contractor that processes, stores, or transmits Federal contract information.

Federal contract information means information, not intended for public release, that is provided by or generated for the Government under a contract to develop or deliver a product or service to the Government, but not including information provided by the Government to the public (such as on public Web sites) or simple transactional information, such as necessary to process payments.

Information means any communication or representation of knowledge such as facts, data, or opinions, in any medium or form, including textual, numerical, graphic, cartographic, narrative, or audiovisual (Committee on National Security Systems Instruction (CNSSI) 4009).

Information system means a discrete set of information resources organized for the collection, processing, maintenance, use, sharing, dissemination, or disposition of information (44 U.S.C. 3502).

Safeguarding means measures or controls that are prescribed to protect information systems.

(b) Safeguarding requirements and procedures.

(1) The Contractor shall apply the following basic safeguarding requirements and procedures to protect covered contractor information systems. Requirements and procedures for basic safeguarding of covered contractor information systems shall include, at a minimum, the following security controls:

(i) Limit information system access to authorized users, processes acting on behalf of authorized users, or devices (including other information systems).

(ii) Limit information system access to the types of transactions and functions that authorized users are permitted to execute.

(iii) Verify and control/limit connections to and use of external information systems.

(iv) Control information posted or processed on publicly accessible information systems.

(v) Identify information system users, processes acting on behalf of users, or devices.

(vi) Authenticate (or verify) the identities of those users, processes, or devices, as a prerequisite to allowing access to organizational information systems.

(vii) Sanitize or destroy information system media containing Federal Contract Information before disposal or release for reuse.

(viii) Limit physical access to organizational information systems, equipment, and the respective operating environments to authorized individuals.

(ix) Escort visitors and monitor visitor activity; maintain audit logs of physical access; and control and manage physical access devices.

(x) Monitor, control, and protect organizational communications (i.e., information transmitted or received by organizational information systems) at the external boundaries and key internal boundaries of the information systems.

(xi) Implement subnetworks for publicly accessible system components that are physically or logically separated from internal networks.

(xii) Identify, report, and correct information and information system flaws in a timely manner.

(xiii) Provide protection from malicious code at appropriate locations within organizational information systems.

(xiv) Update malicious code protection mechanisms when new releases are available.

(xv) Perform periodic scans of the information system and real-time scans of files from external sources as files are downloaded, opened, or executed.

(2) Other requirements. This clause does not relieve the Contractor of any other specific safeguarding requirements specified by Federal agencies and departments relating to covered contractor information systems generally or other Federal safeguarding requirements for controlled unclassified information (CUI) as established by Executive Order 13556.

(c) Subcontracts. The Contractor shall include the substance of this clause, including this paragraph (c), in subcontracts under this contract (including subcontracts for the acquisition of commercial items, other than commercially available off-the-shelf items), in which the subcontractor may have Federal contract information residing in or transiting through its information system.

(End of clause)

52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (JULY 2013)

(a) Definitions. As used in this provision--

Administrative proceeding means a non-judicial process that is adjudicatory in nature in order to make a determination of fault or liability (e.g., Securities and Exchange Commission Administrative Proceedings, Civilian Board of Contract Appeals Proceedings, and Armed Services Board of Contract Appeals Proceedings). This includes administrative proceedings at the Federal and State level but only in connection with performance of a Federal contract or grant. It does not include agency actions such as contract audits, site visits, corrective plans, or inspection of deliverables.

Federal contracts and grants with total value greater than $10,000,000 means--

(1) The total value of all current, active contracts and grants, including all priced options; and

(2) The…