20R0031 P0001 Ammendment.pdf

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Hospital Laundry Services Federal contract opportunity
Solicitation number
N0040620R0031
Issued by
Department of the Navy Naval Supply Systems Command

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This solicitation requests proposals for hospital laundry services at multiple naval medical facilities in the Puget Sound region. The services include pickup and delivery of soiled and cleaned linen three times per week at clinics in Oak Harbor, Bremerton, and Bangor. The contract will have a one-year base period and four one-year options, running from September 2020 through September 2025. Offerors may bid on either Area 1 (Oak Harbor only) or Area 2 (Bremerton and Bangor), and the Navy may choose to make a split award. Pricing must be provided for the base year and each option year separately by CLIN for each location. The Navy will evaluate proposals based on technical acceptability, delivery schedule, price, and past performance.

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N0040620R0031

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The reason for this amendment is to

1) Revise section L and section M.

2) Edit SOW

3) Edit Notice to Offerors

4) Change from RFP to RFQ POC for this amendment is: rebecca.brucker@navy.mil

1. CONTRACT ID CODE PAGE OF PAGES

J 1 33

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 23-Aug-2020

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X N0040620R0031

X 9B. DATED (SEE ITEM 11)

28-Jul-2020

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

21-Aug-2020

CODE

NAVSUP FLC PUGET SOUND

467 W STREET, 2ND FLR

ATTN: REBECCA BRUCKER

BREMERTON WA 98314

N00406 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SECTION SF30 - CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION A - SOLICITATION/CONTRACT FORM

The following have been modified:

NOTICE TO OFFERORS

1. The Laundry Services requested in this solicitation will be in support of Naval Medical Centers in the Puget Sound Region. This procurement is solicited under FAR Part 12 and 13.5 procedures and the government intends to award a commercial, Firm, Fixed-price contract.

2. This solicitation is in two different Areas. Area #1 consists of CLIN 0001 (Oak Harbor location) and

Area #2 consists of CLINS 0002 (Bremerton location) and 0003 (Bangor location). This is due to the location of the services. Offeror does not have to bid both areas for their quote to be valid. However, offeror can not bid CLIN 0002 without bidding CLIN 0003 and vice versa. Failure to bid both CLINS 0002 and 0003 will result in an invalid bid for Area #2. The Navy may award a split contract if it is found to be in the best interest of the government.

3. All questions regarding this solicitation shall be submitted in writing, no later than six days prior to the solicictation end date, to the Contract Specialist, Rebecca Brucker at rebecca.brucker@navy.mil.

The secondary contact for this solicitation is Jim Wasson at james.wasson@navy.mil. No questions will be answered over the phone for this solicitation.

4. PAYMENT: Method of payment will be WAWF

5. SUBMITTALS: See the provision entitled, 52.212-1 and Addendum to 52.212-1 for mandatory technical and pricing to include in your quote submission. Please ensure that your offer includes all items identified in the provision for specific information to be provided and address for submission.

Offerors shall submit their signed offers electronically via email to rebecca.brucker@navy.mil and include all pricing and technical information. It is anticipated contract award will be made around early September 2020.

6. The date and closing time for receipt of offers for this solicitation is provided in block 8 on the

Standard Form 1449.

PLEASE PROVIDE:

YOUR NAME: SAM CAGE CODE NUMBER: ____________

E-MAIL ADDRESS: _____________

PHONE NUMBER: ___________________

LIST THE MFG AND COUNTRY OF ORIGIN: ___________________

LIST YOUR COMPANIES SIZE: LARGE OR SMALL _________________

(YOUR COMPANY MUST BE REGISTERED WITH **SAM** (SYSTEM AWARD FOR

MANAGEMENT** IN ORDER TO RECEIVE A GOVERNMENT AWARD)

INTERNET ADDRESS FOR SAM IS: https://www.sam.gov

SECTION B - SUPPLIES OR SERVICES AND PRICES

CLIN 0001

The CLIN extended description has changed from:

SEE STATEMENT OF WORK ATTACHED***SERVICE LOCATION: NAVAL HOSPITAL OAK HARBOR,

WA

To:

SEE STATEMENT OF WORK ATTACHED***SERVICE LOCATION: AREA #1 NAVAL HOSPITAL OAK

HARBOR, WA

CLIN 0002

SEE ATTACHED STATEMENT OF WORK***SERVICE LOCATION: NAVAL HOSPITAL

BREMERTON,WA

SEE ATTACHED STATEMENT OF WORK***SERVICE LOCATION: AREA #2 NAVAL HOSPITAL

CLIN 0003

SEE STATEMENT OF WORK ATTACHED***SERVICE LOCATION: MEDICAL AND DENTAL CLINICS

NBK BANGOR, WA

SEE STATEMENT OF WORK ATTACHED***SERVICE LOCATION: AREA #2 MEDICAL AND DENTAL

CLINICS NBK BANGOR, WA

CLIN 1001

CLIN 1002

CLIN 1003

CLIN 2001

CLIN 2002

CLIN 2003

CLIN 3001

CLIN 3002

CLIN 3003

CLIN 4001

CLIN 4002

CLIN 4003

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been added by full text:

STATEMENT OF WORK

AREA #1

NAVAL HEALTH CLINIC OAK HARBOR

LAUNDRY SERVICES

SECTION A: GENERAL WORK STATEMENT

A. The purpose of the contract is to provide laundry services to the Naval Health Clinic Oak Harbor, WA (NHCOH)

LOCATION DAYS OF WEEK*** PICK UP

TIME

DELIVERY

TIME

Naval Health Clinic Oak Harbor (NHCOH) Operating Management Department BLDG 993 3475 N. Saratoga St Oak Harbor, WA 98278 360-257-9995/9518/9501

Each Monday, Wednesday, and Friday.

0800 AM –

1200 PM

Each Monday, Wednesday, and Friday By 1200

AM.

*** Except Federal Holidays

SECTION B: EQUIPMENT

B.1. GOVERNMENT OWNED EQUIPMENT

The contractor may use the NHCOH, Bldg. 993, loading dock for loading and off-loading. No U.S. Government owned equipment shall be used by the contractor or any other employees in the execution of this contract.

B.2.

The contractor shall utilize contractor owned equipment for the execution of all aspects of this contract. The responsibility for the purchase, maintenance and replacement of equipment required to perform this contract is solely the responsibility of the contractor.

SECTION C: DESCRIPTION/SPECIFICATIONS

C.1. SPECIFICATIONS FOR THE NAVAL HEALTH CLINIC Oak Harbor

All work under this contract shall be accomplished in accordance with the specifications in MIL- STD 665D, with amendments and revisions thereto, and with any Military Specifications of Standards cited herein. In addition, because of the uniqueness of healthcare requirements, the contractor shall maintain adequate procedures for collecting, transporting, processing and storing linens. These procedures will be in accordance with Centers for Disease Control (CDC) guidelines, and any existing State, Federal Regulations and the Joint Commission (TJC) Regulations.

C.2. SCOPE

The contractor will pick up and launder dirty laundry, sort and deliver the clean linen three times weekly between the hours of 0800 and 1200 on a day of the week agreed upon by the contractor and NHCOH, to exclude Federal Holidays. Transportation of soiled and clean linen will be in carts provided by the contractor. Folding specifications are necessary to meet existing storage requirements. The workload stated in the following schedule is approximate and in no way is to be considered as a guarantee by the Government. All linen will be supplied by the contractor.

1. COUNTING OF ARTICLES

a. DELIVERY. The contractor shall record the number of clean linen delivered on the delivery ticket and the government representative will verify the amount. Contractor will count pieces of clean linen and provide an original ticket indicating the count to NHCOH for reporting purposes. The contractor shall provide the tickets.

b. PICK-UP. The contractor shall record the number of dirty linen picked up and the government representative will verify the amount. Contractor will count pieces of dirty linen and provide an original ticket indicating the count to NHCOH for reporting purposes. The contractor shall provide the tickets.

c. RE-PERFORMANCE OF LAUNDERING/DRY CLEANING. The contractor shall re-perform cleaning of items identified as unsatisfactorily cleaned by the Quality Assurance Personnel (QAP) at no additional cost to the Government. Item(s) shall be re-cleaned and returned to the same exchange point on the next scheduled normal delivery day. If the return period falls on a holiday, item(s) shall be returned the next scheduled normal delivery day following the holiday. The contractor shall ensure item(s) re-cleaned are segregated from other cleaned laundry and identified as “re-cleaned” by a label or tag marked “re-cleaned,” and include the date and load number with which the items were originally returned. The number of the returned items shall be deducted from the total weekly number on the day the discrepancy was noted.

d. PACKING AND BUNDLING PROCEDURES FOR LAUNDRY. All items shall be separated by size, color and content and clearly marked, bundled or hung with the quantity of each marked on delivery bin. Laundry delivered to NHCOH shall be wrapped in accordance with method of finish codes and bundled as follows:

METHOD OF FINISH CODES

OH Return finished work on hangar S Steam Pressed Commercial Equipment T Tie items with twine/string WD Wash and Dry WDF Wash, dry and fold WP Wrap finished work in clear film seal

WORKLOAD ESTIMATES DATA

ITEM DESCRIPTION SIZE COUNT FINISHING CODE

SCRUB TOP XS 73 WD/S/OH

SM 37 WD/S/OH

MD 36 WD/S/OH

LG 67 WD/S/OH

XL 80 WD/S/OH

3XL 68 WD/S/OH

SCRUB PANT XS 130 WD/S/OH

SM 3 WD/S/OH

MD 31 WD/S/OH

LG 46 WD/S/OH

XL 92 WD/S/OH

3XL 53 WD/S/OH

TOWEL, HAND SMALL 321 WDF/WP

TOWEL, BATH LARGE 37 WDF/WP

MOP HEADS N/A WD

BABY BLANKET N/A 56 WDF

PILLOW CASE N/A 25 WDF

FLAT SHEET N/A 203 WDF

FITTED SHEET N/A 65 WDF

GOWN W/SNAPS N/A 10 WDF

PINK MAMMO GOWN N/A 53 WDF

BREAST FEEDING

GOWN

N/A 23 WDF

BLUE RADIOLOGY

GOWN

N/A 38 WDF

CURTAINS N/A 61 S/OH

LAB COATS N/A 27 S/OH

**Quantities are subject to change based on patient load**

C.3. TORN LINEN/UNSERVICEABLE ARTICLES

All unserviceable and torn articles shall be separated from the serviceable linen and returned to the contractor and credit will be given to the government.

C.4. LAUNDRY

Laundry identified in the estimated pieced per year listed in Section C.2. is for use within NHCOH. Colored linen shall be laundered separately from white linen items. Like items shall be separated, packaged, and labeled by size together to allow for ease of sorting upon delivery of clean items to NHCOH.

C. 5. ROUTINE HANDLING OF SOILED LINEN AND LAUNDRY PROCESS

1. Soiled linen shall be handled as little as possible and with minimum agitation.

2. All soiled linen will be received from the loading dock in a closed plastic bag.

3. Linen that is saturated with blood or other body fluids shall be processed to remove stains.

4. Heavily soiled items, shall be laundered separately from other linen items.

5. Linen will be washed with detergent in water hotter than 71 degrees centigrade (160 degrees Fahrenheit) for 25 minutes.

C5.1. TRANSPORTATION OF LINEN

All clean linen will be stored and transported in carts used exclusively for clean linen or decontaminated with a disinfectant after being used for soiled laundry. Carts will have plastic liners to encase clean linen during transportation. Clean linen shall be packed by size, item, and double shrink-wrapped to further protect cleanliness during transportation. Each package shall be labeled with the size of item contained.

C5.2. HANDLING OF LAUNDRY

Linen received by the contractor may include contaminated linen, however the linen will not be specifically identified as such. All employees handling untagged soiled linen shall wear appropriate personal protective equipment (PPE). This equipment will be worn by anyone having contact with the soiled linen from the time it is removed from the plastic bag, to the time it completes the initial wash cycle.

C.5.3. SORTING AND FOLDING OF LAUNDRY

1. Dirty linen will be separated by physical structures from areas where clean linen is handled. This physical separation will be without holes or other permanent openings.

2. In the laundry, dirty linen will be moved from the dirtiest to cleanest areas as it is being processed.

3. Air ventilation will flow from the cleanest area to the dirtiest areas.

4. All areas will be cleaned and disinfected on a routine basis.

5. Flatwork finished laundry shall be washed, dried, pressed, folded, sorted and the quantity packaged according to item and color.

6. Rough finished laundry shall be washed, dried, folded and quantity packaged according to item, see Section C.2. Rough finished items include bath towels and blankets.

C.6. PERSONAL PROTECTIVE EQUIPMENT (PPE)

In the laundry, hand washing facilities will be available and PPE (i.e. gowns, gloves and masks) will be worn by personnel who sort dirty laundry.

C.7. NFPA STANDARDS

The contractor must ensure all polyester and cotton blend laundry meet the Static Generation Limitation Requirements set forth in National Fire Protection Association (NFPA) Standards 56A. All new polyester and cotton laundry, when identified shall be laundered with a suitable ionizing agent. Additionally, between 01 October and 30 April each year, all laundry shall be laundered with Ionizing Agent.

C.8. MATERIAL CLASSIFICATION AND PACKAGING

In accordance with paragraph 1.2 of MIL-STD 665D, the information contained in Section C.2., concerns the Type/Class of laundry services for items furnished to the contractor for laundering.

Strict segregation of items shall be observed. Carts shall be covered during transportation to prevent contamination.

C.9. INFECTION CONTROL/SANITATION STANDARDS

The requirements and recommendations of the Center for Disease Control and Prevention (CDC) shall be adhered to in regards to Laundry and bedding, details can be found at the following link:

https://cdc.gov/infectioncontrol/guidelines/environmental/background/laundry.html The contractor shall provide a written Infection Control Policy to the Contracting Officer Representative (COR) prior to contract start date. The contractor must ensure that infection control/sanitation standards are upheld in the laundry area. Government Representatives will have the right to hold periodic inspections of the contractor’s facility. With or without prior notification, these inspections will be performed as required by the Infection Control Regulations of the clinic. The following minimum standards apply:

1. CLEAN LAUNDRY

a. The laundry processing chain shall be arranged so that there is no contact between soiled and clean/processed laundry, and no interchange of personnel.

b. Clean and soiled laundry shall be transported in separate carts.

c. Laundry shall be handled with a minimum of shaking and agitating.

2. DIRTY LAUNDRY

a. Soiled laundry shall be sorted in a room set apart from the main laundry area.

There will be separate entry doors for soiled laundry and clean laundry areas.

b. Soap, bleach, and germicide shall be used in accordance with the manufacturer’s recommendations.

c. Vehicles shall be cleaned on a rotating basis (but not less than weekly and kept free of gross contamination, and stored in a area as free of contamination as feasible.

3. PLASTIC BAGS

a. At least weekly, all used bags shall be incinerated.

C.10. REQUIRED EMPLOYEE TRAINING

All laundry personnel must be specifically trained in their role in infection control by the contractor. New employees need intensive initial training. All employees need regular scheduled refresher training to include emerging healthcare laundry techniques and methods.

Employee training is required as follows:

1. General orientation on basic personal hygiene and infection control concepts.

2. Complete instruction on obtaining, using, and care for supplies and equipment.

3. Documentation of training is required for site visits. A syllabus must be maintained to ensure adequate coverage of the proper subject matter.

C.11. QUALITY CONTROL/ASSURANCE PROGRAM

The contractor shall establish a complete Quality Control Program to assure that the requirements of the contract are provided as specified. One copy of the Contractor’s Basic Quality Control Program shall be provided to the COR at the pre-award survey conference or not later than at the pre-performance conference if a pre-award survey is not conducted. An updated copy must be provided to the COR on contract start date and as changes occur. The program will include, but is not limited to the following:

1. An inspection system covering all the services stated. It must specify areas to be inspected on both a scheduled or unscheduled basis and the individuals who will do the inspection.

2. A method for identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable.

3. A file of all inspections conducted by the contractor, and the corrective action taken.

This file shall be made available to the Government during the term of the contract. The COR and Lead Quality Assurance Evaluator (LQAE) reserve the right to conduct unannounced inspections of laundry facility and associated records.

4. Prevention of quality problems. The contractor shall employ his/her commercial quality control program/procedures to identify, prevent and ensure non-recurrence of defective services.

Through implementation of the contractor’s quality control program/procedures, the government shall receive quality services meeting the requirements of this contract.

C.12. DODI 3020.37, CONTINUATION OF ESSENTIAL DOD CONTRACTOR

SERVICES DURING CRISIS.

None of the services required by this contract as identified are essential as defined and described in DoD Instruction 3020.37, Continuation of Essential DOD Contractor Services during Crises.

C.13. DIRECTIVES

The following listed government directives will be provided by the Naval Health Clinic Oak Harbor to the contractor and require mandatory compliance:

NUMBER SUBJECT DATE

NAVHOSPOAKHARBORINST

6770.1M

Linen Management 01FEB17

N/A Infection Prevention and Control Manual for

NHCOH

ISBN: 9781635851243 2020 The Joint Commission Comprehensive 15NOV19

Accreditation Manual for Hospitals

1. Contractor shall be required to participate in any and all government inventories of linen during the period of this contract. Instructions for inventories will be typed and given to the contractor two weeks prior to inventories.

2. All correspondence between government and contractor shall be responded to within five (5) working days or less.

C.14. CONTROLLED ITEMS

Contractor representative shall count controlled items with a government representative at the time of pick up/delivery and record quantity on the ticket. Controlled items are those linen articles placed on 100 percent surveillance by the COR/LQAE. The government will pay a reasonable fee to replace lost, stolen, or damaged items that occur within NHCOH.

C.15. PICK-UP AND DELIVERY

Delivery of clean linen must be guaranteed at a consistent (four) hour window between the times of 0800 and 1200 on the scheduled day of delivery. The contractor’s representative (Delivery driver) shall ensure the amount of soiled linen (outgoing) is correct with a NHCOH representative and recorded on the ticket for soiled linen. Cleaned linen shall be verified by the contractor’s representative and LQAE and recorded on delivery ticket. Each clean load of laundry delivered must be accompanied by a count indicating, by item, the quantity of linen delivered. One copy of each (Ticket –Soiled Linen; Ticket – Delivered) shall be provided to the government representative. Payment to the contractor be will for the delivery of clean linen.

The delivery ticket is considered the daily invoice. The monthly invoice for payment to the contractor shall be taken from the daily invoices showing the total amount of linen delivered for the month and the total dollar amount.

AREA #2

NAVAL HOSPITAL BREMERTON/ BANGOR MEDICAL AND DENTAL CLINICS

LAUNDRY SERVICES

PERFORMANCE WORK STATEMENT

LAUNDRY SERVICES SPECIFICATIONS

1.0 GENERAL - All work under this contract shall be accomplished in accordance with standard commercial practices. All items are to be laundered or cleaned in accordance with what is known commercially as “Finished Work”. See paragraph 8.0 for the process. Laundering and cleaning shall be affected in accordance with the best commercial standards, utilizing materials and method that are not deleterious to the fabrics. No Dry Cleaning is required under this contract. See paragraph 17 for references US Naval Hospital Bremerton must be in compliance with.

2.0 PICKUP AND DELIVERY POINTS AND TIMES–The location for pickup and delivery time are set forth

LOCATION DAYS OF WEEK PICK UP TIME DELIVERY TIME

Naval Hospital Bremerton Linen Department Boone Road CSR/Sub-level/Code 0742 Bremerton, WA 98312-1898 360-475-4299/4501/4133

Each Monday, Tuesday.

Wednesday, Thursday, Friday, and Saturday, except Christmas and New Years Holiday

0700 AM – 0830

AM Daily

By 0830 AM the following work day* (Within 24 Hours) *Saturday pick-up delivered Monday

Branch Medical Clinic N-91, Bldg. 2050 Naval Subase, Bangor Silverdale, WA 98315 360-315-4372

Each Tuesday Each Thursday

0800 AM – 300 PM By 1100 AM the Following Thursday

Branch Dental Clinic Bldg. 2050 Naval Subase, Bangor Silverdale, WA 98315 360-315-4316

Each Tuesday Each Thursday

0800 AM – 300 PM By 1100 AM the Following Tuesday

By 1100 AM the Following Thursday

*This schedule shall be maintained during the performance of these mission essential services.

3.0 HANDLING – The contractor shall be responsible for all articles of laundry (Government-owned) in his possession. When the laundry is in possession of the Contractor, it shall be adequately stored and protected. Mixing of dirty and clean articles is prohibited. The laundry facility shall ensure solid physical separation between clean and contaminated linen at the laundry facility. A positive/negative air flow shall be established between these spaces. Laundry that has been segregated shall be returned in the same manner.

Billing should be made based on finished clean weight rather than soiled. Daily reconciliation will be maintained by the hospital. Average variance between clean and soiled weight should not exceed 8 percent.

4.0 VEHICLE / EQUIPMENT-

4.1 Vehicles used to transport laundry shall be clean, conform to commercial standards, and be equipped to protect against laundry contamination. Clean and contaminated (soiled) linen may be maintained in transport simultaneously, within the same vehicle, as long as it is contained in distinctly separate, covered containers. Vehicles shall be subject to examination at any time by the Surveillance Officer.

5.0 INVOICING – The Contractor shall invoice on a monthly basis by line item. Contractor shall provide a copy of delivery receipts with each invoice. The Contractor shall also attach tares to the monthly invoice and each delivery receipt.

6.0 LOST / DAMAGED LAUNDRY – Replacement or repair of any lost or damaged laundry shall be in accordance with the clause entitled “252.237-7015 Loss or Damage (Weight of Articles) (Dec 1991)”.

6.1 Unserviceable linen (not fit for use) shall be identified by the contractor prior to packaging and shipment to the customer. This shall be an integral part of the contractor’s Quality Control Plan (See Para. 11.0). Linen identified as unserviceable shall be packaged (bagged) separately from “finished work” identified as such and returned to the customer. Final determination as to the disposition of such linen shall be at the discretion of the customer.

7.0 BASKETS – The Government shall furnish roller baskets to transport Naval Hospital Bremerton (NHB) laundry to and from the contractor’s facility. All carts shall be cleaned and sanitized prior to being loaded with freshly laundered goods. Clean linen shall be protected with clean (new) plastic covers or bags prior to being loaded for delivery. Clinic locations have a significantly less amount of laundry than the NHB, so bags or contractor owned bins would be appropriate.

8.0 PROCESS - The Contractor shall process the laundry in accordance with industry standards as follows:

8.1 Perform any necessary pre-wash sorting.

8.2 All blood work shall be handled separately from other soiled linen. Wash formula must insure removal of bloodstains and contaminants. The use of chlorine based compounds shall be reserved for blood work and stain reclamation (Stain Wash). Non-chlorine based compounds shall be employed to remove stains on all other linen, as they are much less inclined to produce “premature fabric degradation” (tensile strength loss) and do not produce permanent stains when interacting with certain hospital anti-microbial agents, i.e. Hibiclens.

8.3 All laundry shall be washed in such a manner as to remove or destroy all pathogenic bacteria.

8.4 Wash, dry, and fold all items.

8.5 Iron all flat work (sheets, pillowcases).

8.6 Items determined by the Surveillance Officer to be re-laundered (e.g. excessive lint/ stains, etc.), will be accomplished at no charge, and shall not exceed 5%, during any monthly period. The Surveillance Officer will track all re-laundry services.

8.7 OR wraps and surgical field towels are required to be lint-free and should not be ironed. These articles shall be laundered separately from other hospital linen, without the use of fabric softeners, as these and all chemical residuals impede the sterilization process.

8.8 Clean laundry shall be sorted, weighed, and packaged (secured) by like color and kind (i.e. patient gowns with patient gowns, I.V. gowns with I.V. gowns, etc). Scrubs will be sorted by color and separated by size. Sample packaging requirements will be provided to the contractor if required, for employee training and to ensure that specifications are understood and met.

8.9 Laundry will be returned in sanitized baskets covered with clean (new) plastic covers or bags.

8.10 Any items found on or in laundry (nametag, pin, needles, syringes, etc), during the receipt, process or return of laundry by either the Contractor or Government will be reported to the Surveillance Officer.

8.11 Wool and synthetic articles are to be dried using low heat to prevent deleterious effects. Adequate

“cool down” of synthetic textiles and (cotton poly) blends shall be achieved to prevent flash melting. Permanent Press articles shall be removed from dryers “slightly damp”. It is preferred that these articles be further processed using “Steam Tunnels” or some similar piece of equipment

9.0 DELAYS – The Contractor shall notify the surveillance officer at the hospital when an equipment malfunction or other problem will cause delay in pick-up or delivery of laundry.

10.0 CONTAMINATED LINENS-

10.1 All soiled hospital linen is considered to be contaminated / infectious and will be handled accordingly. Contractor management must ensure that appropriate personal protective equipment / garb is worn by laundry personnel who handle soiled hospital linens. The Contractor must comply with all local, state, and federal regulations and/or laws pertaining to the transportation, and handling of linens contaminated with pathogenic microorganisms.

10.2 The Contractor must have facilities available whereby goods contaminated with pathogenic micro-organisms/diseases can be received, and stored separately from clean linen.

10.3 The Contractor must remove or destroy all contaminates, pathogenic bacteria and other agents in the laundering process and prevent the reintroduction of such agents to the linens.

10.4 All soiled linen covered by this contract shall be considered contaminated and shall at all times be kept physically separated from clean linen during the processing and/or transit.

10.5 Soiled linen from patients with communicable diseases shall be placed in specially marked double-bags provided by the Contractor.

10.6 Soiled nursery linen shall be washed separately from other hospital linens. This linen must remain soft, with the souring process adequate to maintain optimal skin compatibility.

10.7 Laundry carts and bags must be handled, transported by the Contractor in such a manner as to alleviate the possibility of cross-contamination of clean linen by soiled line, i.e. sanitizing of carts, bags, and hampers after soiled linen transport.

10.8 Any physical barriers interposed between clean and soiled linen must be impervious to penetration by any and all disease agents.

10.9 Delivery Ticket. The Contractor shall provide a piece count of items processed with all clean laundry returned. Such record shall be typed or computer generated, with items listed on an 8 ½” x 11” sheet or form. Total weight figures (at Contractor’s place of business) for incoming (soiled) and outgoing (finished work) shall also be reflected on the delivery ticket. Piece count and weight information will be used by the government to verify invoices for payment and as an inventory management tool to identify linen replacement requirements.

11.0 WORK STANDARDS - All workmanship, including delivery, shall be of Best Management

Practices (BMPs) of the healthcare laundry and dry cleaning industries.

11.1 Contractor shall be accredited by the Healthcare Laundry Accreditation Council (HLAC) and certified by the Textile Rental Service Association (TRSA), producing consistently “Hygienically Clean” results.

11.2 The Contractor must have a quality control manual, which ensures compliance with The Joint

Commission (TJC), (HLAC), (TRSA), Washington Automated Code (WAC) and all applicable infectious disease requirements. The QC Manual shall also address Exposure Control Plan (ECP), inventory management, handling, re-laundry, and loss and damage of items.

11.3 The Contractor shall inform the Government of all cleaning agents used for hospital/clinic laundering and shall inform the Government immediately of any change in cleaning agents.

11.3a The chemical TCC (Trichlorcarbonide) shall not be used in hospital laundering because of potential harm to newborn infants.

11.3 b A germicidal or Bacteriostatic textile agent shall be used in the final rinse as additional protection against bacterial growth.

11.4 In addition to TJC guidelines, all linen articles are to be washed and finished as specified in accordance with the following industry standards:

11.4.a Laundry will be free of contaminates and pathogenic bacteria (“Hygienically Clean”).

11.4.b Fabrics will be clean of all soils, spots, and stains.

11.4.c All work will be of a uniform high quality, entirely clean, dry, and free of excessive lint.

11.4.d. Linen articles will be free of objectionable odors.

11.4.e Fabrics will be free of any trace of detergents or laundry processing products which might cause irritation to the skin or cause premature fabric degradation.

11.5 Naval Hospital regulations require inspection of laundry cleaning facilities. The Contractor agrees to allow quarterly plant inspections conducted at the discretion of the Surveillance Officer and/or Preventive Medicine Office, and Infection Control Nurse.

The Contractor will take action to correct any discrepancies noted by these inspections.

The inspection standards that will be utilized are referenced in paragraphs 11.0 and 16.0.

12.0 ENVIRONMENTAL- The contractor shall comply with all Federal, State, and local jurisdiction, regulatory and administrative code requirements involving Environmental Protection and Hazardous Waste Management.

13.0 CONTRACTOR FACILITY

13.1 The nature of the work required by the proposed contract will require close liaison.

Therefore, the contractor’s facility in which the majority of the work under the contract is performed must be located within a two hour commuting distance from all the Government facilities. The facility must have adequate buildings or equipment sufficient for performance of the work required.

14.0 SURVEILLANCE OFFICER

14.1 The surveillance officers identified prior to award will act as liaisons between government and contractor personnel. In addition, the surveillance officer will conduct quality assurance of services performed and acceptance of such services, provide technical advice, address security issues, submit applicable reports to the ACO, and alert the PCO/ACO of any potential problems.

15.0 MISCELLANEOUS

15.1 It is emphasized that only the contracting officer has the authority to modify the term of the contract, therefore, in no event will any understanding, agreement, modification, change order or other matters deviating from the terms of the basic contract between the contractor and any other person be effective or binding on the government.

15.2 When/if in the opinion of the contractor, an effort outside the existing scope of the contract is requested, the contractor shall promptly notify the Procuring Contracting Officer (PCO) in writing.

15.3 The contractor must take no action unless the PCO or Administrative Contracting Officer has issued a contractual change.

16.0 REFERENCES- The services provided by the contractor shall comply with the following regulations:

16.1 NAVMED P-5010, Manual of Naval Preventative Medicine, Chapter 2, “Sanitation of Living Spaces and Related Service Facilities”: specifically Section IV:

“Laundry and Dry Cleaning”, dated Jun 2019. (http://www.med.navy.mil)

16.2 The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) and applicable infectious disease requirements dated 01 Jan 1997. (http://www.jcaho.org)

16.3 Washington Administrative Code (WAC) 246-318-160. (http://app.leg.wa.gov)

16.4 Centers for Disease Control (CDC) Guidelines, where applicable. (http://www.cdc.gov)

16.5 Local, State, and Federal Regulations, where applicable.

17.0 HISTORICAL DATA FOR CONTRACT LINE ITEMS

BREMERTON NAVAL HOSPITAL

Blanket, Patient Cape, Mammography Curtain, Cubicle Pillow Case, O.R. (Green) Pillow Case, Standard (White) Sheet, O.R. (Green) Sheet, Standard (White) Sheet, Fitted Towel, Bath Towel, Hand Towel, Surgical Field (do not iron) Towel, Multi- Purpose (Blue) (do not iron) Wrap, Pocket Surgical Instrument (do not iron) Wrap Baby Shirt Bath Robe Gown, Multi-Purpose Patient Jacket, Warm-up, Long Sleeve Jacket, Technician’s Lab Coat Scrub Top Scrub Pant Gown, Breast Feeding

TOTAL POUNDS 400,000

BANGOR MEDICAL AND DENTAL CLINICS

Lab Coat Coat, Dr.

Gown, Surgical Scrub Pant Scrub Top Technician Jackets Gown, Cover Blanket, Cotton Eye Drapes Pillow Case Sheet, all sizes Towels, Bath Wash Cloths Towel Hand

TOTAL POUNDS 15,000

THE FOLLOWING NAVSUP LOCAL TEXT IS HEREBY MADE PART OF THE STATEMENT OF

WORK/PERFORMANCE WORK STATEMENT.

NAVSUP FLC PUGET SOUND may utilize contractor support through the AbilityOne Program, as needed, to perform contract closeout functions for this acquisition. Information, including business sensitive/confidential or proprietary data, that the offeror provides to the Government or information already in the possession of the Government may be viewed and utilized by the AbilityOne Program support contractor personnel during the course of its contract performance. The information that may be made available to the support contractor may include, for example, pricing and technical proposals, historical contract, pricing and performance information, Commercial Asset Visibility (CAV) reporting information and similar data/information.

By submission of a proposal in response to this solicitation, the offeror and its subcontractors consent to a release of their business sensitive/confidential or proprietary data to the Government's AbilityOne Program support contractor personnel in order to perform close out services. Prior to the release of any such information to the support contractor, the support contractor will have in place with the Government a Non- Disclosure/Non-Use Agreement in accordance with the terms of the AbilityOne Program support contract.

Offerors may execute their own Non-Disclosure Agreement with the AbilityOne Program (AbilityOne contact information available from the contracting point of contact). The support contractor must provide copies of the executed agreements to the Contracting Officer and the Contracting Officer's Representative (COR) for the support contract; and the offeror/contractor for this acquisition must provide copies of the executed Agreement to the Contracting Officer for this acquisition. If the offeror/contractor seeks such a Non-Disclosure Agreement with the AbilityOne Program support contractor, the Agreement must be executed no later than the date of final delivery under the resulting NAVSUP FLC PUGET SOUND contract.

THE FOLLOWING NAVSUP LOCAL TEXT IS HEREBY MADE PART OF THE STATEMENT OF

WORK/PERFORMANCE WORK STATEMENT.

Contractor Unclassified Access to Federally Controlled Facilities, Sensitive Information, Information Technology (IT) Systems or Protected Health Information

Executive Order 13467, Reforming Processes Related to Suitability for Government Employee, Fitness for Contractor Employees and Eligibility for Access to Classified National Security Information, Homeland Security Presidential Directive (HSPD)-12, requires government agencies to develop and implement Federal security standards for Federal employees and contractors. The 5 CFR 32 Part 157 in concert with DoD Manual 1000.13, Vol 1, implements the Federal Standards.

APPLICABILITY

This text applies to all DoD sponsored individuals who require CAC eligibility (or login and P/W if acceptable per contract) for: Physical access to DoD facilities or non-DoD facilities on behalf of DoD;

Logical access to information systems (whether on site or remotely); or remote access to DoD networks that use only the CAC logon for user authentication, or access to sensitive and protected information. This applies to the Office of the Secretary of Defense, the Military Departments, the Office of the Chairman of the Joint Chiefs of Staff and the Joint Staff, the Combatant Commands, the Office of the Inspector General of the DoD, the Defense Agencies, the DoD Field Activities and all other organizational entities within the DoD (hereinafter referred to collectively as the "DoD Components").

Each contractor employee providing services at a Navy Command under this contract is required to obtain a Department of Defense Common Access Card (DoD CAC). Additionally, depending on the level of computer/network access, the contract employee will require a successful investigation as detailed below.

ACCESS TO FEDERAL FACILITIES

Per HSPD-12 and implementing guidance, all contractor employees working at a federally controlled base, facility or activity under this clause will require a DoD CAC. When access to a base, facility or activity is required contractor employees shall in-process with the Command’s Security Manager upon arrival to the Command and shall out-process prior to their departure at the completion of the individual’s performance under the contract.

START-UP PERIOD

All contractor resource onboarding documents must be submitted via the prime contractor. The prime contractor shall make all necessary preparations to assume full responsibility for productive performance of the performance start date.

Definition of “productive”:

a. Visit Authorization Request (VAR)

b. Contractor Information Sheet (CIS)

c. Completed EQIP (Electronic Investigation)

d. All contractor resource(s) must have an active JPAS profile.

e. Common Access Card (CAC)

Note (1): Invoicing by the contractor will begin as of the commencement of the performance period of services and no reimbrusement will be paid by the government for efforts expended during the start-up period.

Note (2): Foreign Nationals are not allowed acces sot the functional/system side of Enterprise Resource Planning (ERP).

ACCESS TO DOD INFORMATION TECHNOLOGY ( IT) SYSTEMS

In accordance with (IAW) Secretary of the Navy (SECNAV) M-5510.30, contractor employees who require access to DoN or DoD networks are categorized as IT-I, IT-II, or IT-III. The IT-II level, defined in detail in SECNAV M5510.30, includes positions which require access to sensitive information. Sensitive information includes information protected under the Privacy Act, to include Protected Health Information (PHI). All contractor employees under this contract who require access to Privacy Act protected information are therefore categorized no lower than IT-II. IT Levels are determined by the requiring activity’s Command Information System Security Manager (ISSM)/Information Assurance Manager

(IAM).

Contractor employees requiring privileged or IT-I level access, (when specified by the terms of the contract) require a Single Scope Background Investigation (SSBI) or T5 or T5R equivalent investigation , which is a higher level investigation than the National Agency Check with Law and Credit (NACLC)/T3/T3R described below. Due to the privileged system access, an investigation suitable for High Risk national security positions is required. Individuals who have access to system control, monitoring, or administration functions (e.g. system administrator, database administrator) require training and certification to Information Assurance Technical Level 1, and must be trained and certified on the Operating System or Computing Environment they are required to maintain.

Access to sensitive IT systems is contingent upon a favorably adjudicated background investigation. When access to IT systems is required for performance of the contractor employee’s duties, such employees shall in-process with the Navy Command’s CSM and ISSM/IAM upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual’s performance under the contract.

Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The decision to authorize access to a government IT system/network is inherently governmental. The contractor supervisor is not authorized to sign the SAAR-N; therefore, the government employee with knowledge of the system/network access required or the COR shall sign the SAAR-N as the “supervisor”.

The SAAR-N shall be forwarded to the Command’s Security Manager at least 30 days prior to the individual’s start date. Failure to provide the required documentation at least 30 days prior to the individual’s start date may result in delaying the individual’s start date.

When required to maintain access to required IT systems or networks, the contractor shall ensure that all employees requiring access complete annual Cyber Awareness training, and maintain a current requisite background investigation. The Contractor’s Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.

INTERIM ACCESS

The Command's Security Manager may authorize issuance of a DoD CAC and interim access to a DoN or DoD unclassified computer/network upon a favorable review of the investigative questionnaire and advance favorable fingerprint results. When the results of the investigation are received and a favorable determination is not made, the contractor employee working on the contract under interim access will be denied access to the computer network and this denial will not relieve the contractor of his/her responsibility to perform.

DENIAL OR TERMINATION OF ACCESS

The potential consequences of any requirement under this clause including denial or termination of physical or system access in no way relieves the contractor from the requirement to execute performance under the contract within the timeframes specified in the contract. Contractors shall plan ahead in processing their employees and subcontractor employees. The contractor shall insert this clause in all subcontracts when the subcontractor is permitted to have unclassified access to a federally controlled facility, federally-controlled information system/network and/or to government information, meaning information not authorized for public release.

CONTRACTOR’S SECURITY REPRESENTATIVE

The contractor shall designate an employee to serve as the Contractor’s Security Representative. Within three work days after contract award, the contractor shall provide to the requiring activity’s Security Manager and the Contracting Officer, in writing, the name, title, address and phone number for the Contractor’s Security Representative. The Contractor’s Security Representative shall be the primary point of contact on any security matter. The Contractor’s Security Representative shall not be replaced or removed without prior notice to the Contracting Officer and Command Security Manager.

BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR

CONTRACTORS ASSIGNED TO NATIONAL SECURITY POSITIONS OR PERFORMING

SENSITIVE DUTIES

Navy security policy requires that all positions be given a sensitivity value based on level of risk factors to ensure appropriate protective measures are applied. Contractor employees under this contract are recognized as NonCritical Sensitive [ADP/IT-II] positions when the contract scope of work require physical access to a federally controlled base, facility or activity and/or requiring access to a DoD computer/network, to perform unclassified sensitive duties. This designation is also applied to contractor employees who access Privacy Act and Protected Health Information (PHI), provide support associated with fiduciary duties, or perform duties that have been identified as National Security Positions. At a minimum, each contractor employee must be a US citizen and have a favorably completed NACLC or T3 or T3R equivalent investigation to obtain a favorable determination for assignment to a non-critical sensitive or IT-II position. The investigation consists of a standard NAC and a FBI fingerprint check plus law enforcement checks and credit check. Each contractor employee filling a non-critical sensitive or IT-II position is required to complete:

• SF-86 Questionnaire for National Security Positions (or equivalent OPM investigative product)

• Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission) Original Signed Release Statements

Failure to provide the required documentation at least 30 days prior to the individual’s start date shall result in delaying the individual’s start date. Background investigations shall be reinitiated as required to ensure investigations remain current (not older than 10 years) throughout the contract performance period. The Contractor’s Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.

Regardless of their duties or IT access requirements ALL contractor employees shall in-process with the CSM upon arrival to the command and shall out-process prior to their departure at the completion of the individual’s performance under the contract. Employees requiring IT access shall also check-in and check-out with the Navy Command’s ISSM/IAM. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The SAAR-N shall be forwarded to the Navy Command’s Security Manager at least 30 days prior to the individual’s start date. Failure to provide the required documentation at least 30 days prior to the individual’s start date shall result in delaying the individual’s start date.

The contractor shall ensure that each contract employee requiring access to IT systems or networks complete annual Cyber Awareness training, and maintain a current requisite background investigation.

Contractor employees shall accurately complete the required investigative forms prior to submission to the Command Security Manager. The Command’s Security Manager will review the submitted documentation for completeness prior to submitting it to the Office of Personnel Management (OPM); Potential suitability or security issues identified may render the contractor employee ineligible for the assignment.

An unfavorable determination is final (subject to SF-86 appeal procedures) and such a determination does not relieve the contractor from meeting any contractual obligation under the contract. The Command’s Security Manager will forward the required forms to OPM for processing. Once the investigation is complete, the results will be forwarded by OPM to the DoD Central Adjudication Facility (CAF) for a determination.

If the contractor employee already possesses a current favorably adjudicated investigation, the contractor shall submit a Visit Authorization Request (VAR) via the Joint Personnel Adjudication System (JPAS) or a hard…

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