20R0031 Solicitation.pdf

SEE ADDENDUM

(No Collect Calls)

N0040620R0031 28-Jul-2020

b. TELEPHONE NUMBER

360-476-2360

8. OFFER DUE DATE/LOCAL TIME

11:00 AM 27 Aug 2020

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

N004069. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

REBECCA C. BRUCKER

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

NAVSUP FLC PUGET SOUND

467 W STREET, 2ND FLR

ATTN: REBECCA BRUCKER

BREMERTON WA 98314

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE N00406 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

NAVSUP FLC PUGET SOUND

SEE AWARD INFO

SEE AWARD

BREMERTON WA

TEL: FAX:

360-476-1115FAX:

TEL: 360-476-2360 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$41,500,000

NAICS:

812332

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF66

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section A - Solicitation/Contract Form

NOTICE TO OFFERORS

1. The Laundry Services requested in this solicitation will be in support of Naval Medical Centers in the Puget Sound Region. This procurement is solicited under FAR Part 12 and 13.5 procedures and the government intends to award a commercial, Firm, Fixed-price contract.

2. This solicitation is in two different lots. Lot #1 consists of CLIN 0001 (Oak Harbor location) and Lot #2 consists of CLINS 0002 (Bremerton location) and 0003 (Bangor location). This is due to the location of the services. Offeror does not have to bid both lots for their quote to be valid. However, offeror can not bid CLIN 0002 without bidding CLIN 0003 and vice versa. Failure to bid both CLINS 0002 and 0003 will result in an invalid bid for Lot #2.. The Navy may award a split contract if it is found to be in the best interest of the government.

3. All questions regarding this solicitation shall be submitted in writing, no later than six days prior to the solicictation end date, to the Contract Specialist, Rebecca Brucker at rebecca.brucker@navy.mil.

The secondary contact for this solicitation is Jim Wasson at james.wasson@navy.mil. No questions will be answered over the phone for this solicitation.

4. DELIVERY: Period of performance begins 23 September 2020 for Lot #1: Oak Harbor and 1 October

2020 for Lot #2: Bremerton and Bangor

5. PAYMENT: Method of payment will be WAWF

6. SUBMITTALS: See the provision entitled, 52.212-1 and Addendum to 52.212-1 for mandatory technical and pricing to include in your quote submission. Please ensure that your offer includes all items identified in the provision for specific information to be provided and address for submission.

Offerors shall submit their signed offers electronically via email to rebecca.brucker@navy.mil and include all pricing and technical information. It is anticipated contract award will be made around early September 2020.

7. The date and closing time for receipt of offers for this solicitation is provided in block 8 on the

Standard Form 1449.

PLEASE PROVIDE:

YOUR NAME: SAM CAGE CODE NUMBER: ____________

E-MAIL ADDRESS: _____________

PHONE NUMBER: ___________________

LIST THE MFG AND COUNTRY OF ORIGIN: ___________________

LIST YOUR COMPANIES SIZE: LARGE OR SMALL _________________

(YOUR COMPANY MUST BE REGISTERED WITH **SAM** (SYSTEM AWARD FOR

MANAGEMENT** IN ORDER TO RECEIVE A GOVERNMENT AWARD)

INTERNET ADDRESS FOR SAM IS: https://www.sam.gov

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 55,000 Pound

MEDICAL LAUNDRY SERVICES-OAK HARBOR, WA

FFP

SEE STATEMENT OF WORK ATTACHED

***SERVICE LOCATION: NAVAL HOSPITAL OAK HARBOR, WA

FOB: Destination

MILSTRIP: N66097LAUNDWI

PSC CD: S209

NET AMT

0002 400,000 Pound

MEDICAL LAUNDRY SERVICES-BREMERTON, WA

FFP

SEE ATTACHED STATEMENT OF WORK

***SERVICE LOCATION: NAVAL HOSPITAL BREMERTON,WA

FOB: Destination

0003 15,000 Pound

MEDICAL LAUNDRY SERVICES BANGOR, WA

FFP

SEE STATEMENT OF WORK ATTACHED

***SERVICE LOCATION: MEDICAL AND DENTAL CLINICS NBK

BANGOR, WA

1001 55,000 Pound

OPTION MEDICAL LAUNDRY SERVICES-OAK HARBOR, WA

FFP

SEE STATEMENT OF WORK ATTACHED

***SERVICE LOCATION: NAVAL HOSPITAL OAK HARBOR, WA

FOB: Destination

1002 400,000 Pound

OPTION MEDICAL LAUNDRY SERVICES-BREMERTON, WA

FFP

SEE ATTACHED STATEMENT OF WORK

***SERVICE LOCATION: NAVAL HOSPITAL BREMERTON,WA

1003 15,000 Pound

OPTION MEDICAL LAUNDRY SERVICES BANGOR, WA

FFP

SEE STATEMENT OF WORK ATTACHED

***SERVICE LOCATION: MEDICAL AND DENTAL CLINICS NBK

BANGOR, WA

2001 55,000 Pound

OPTION MEDICAL LAUNDRY SERVICES-OAK HARBOR, WA

FFP

SEE STATEMENT OF WORK ATTACHED

***SERVICE LOCATION: NAVAL HOSPITAL OAK HARBOR, WA

FOB: Destination

2002 400,000 Pound

OPTION MEDICAL LAUNDRY SERVICES-BREMERTON, WA

FFP

SEE ATTACHED STATEMENT OF WORK

***SERVICE LOCATION: NAVAL HOSPITAL BREMERTON,WA

2003 15,000 Pound

OPTION MEDICAL LAUNDRY SERVICES BANGOR, WA

FFP

SEE STATEMENT OF WORK ATTACHED

***SERVICE LOCATION: MEDICAL AND DENTAL CLINICS NBK

BANGOR, WA

3001 55,000 Pound

OPTION MEDICAL LAUNDRY SERVICES-OAK HARBOR, WA

FFP

SEE STATEMENT OF WORK ATTACHED

***SERVICE LOCATION: NAVAL HOSPITAL OAK HARBOR, WA

FOB: Destination

3002 400,000 Pound

OPTION MEDICAL LAUNDRY SERVICES-BREMERTON, WA

FFP

SEE ATTACHED STATEMENT OF WORK

***SERVICE LOCATION: NAVAL HOSPITAL BREMERTON,WA

3003 15,000 Pound

OPTION MEDICAL LAUNDRY SERVICES BANGOR, WA

FFP

SEE STATEMENT OF WORK ATTACHED

***SERVICE LOCATION: MEDICAL AND DENTAL CLINICS NBK

BANGOR, WA

4001 55,000 Pound

OPTION MEDICAL LAUNDRY SERVICES-OAK HARBOR, WA

FFP

SEE STATEMENT OF WORK ATTACHED

***SERVICE LOCATION: NAVAL HOSPITAL OAK HARBOR, WA

FOB: Destination

4002 400,000 Pound

OPTION MEDICAL LAUNDRY SERVICES-BREMERTON, WA

FFP

SEE ATTACHED STATEMENT OF WORK

***SERVICE LOCATION: NAVAL HOSPITAL BREMERTON,WA

4003 15,000 Pound

OPTION MEDICAL LAUNDRY SERVICES BANGOR, WA

FFP

SEE STATEMENT OF WORK ATTACHED

***SERVICE LOCATION: MEDICAL AND DENTAL CLINICS NBK

BANGOR, WA

Section C - Descriptions and Specifications

STATEMENT OF WORK

NAVAL HEALTH CLINIC OAK HARBOR

LAUNDRY SERVICES

SECTION A: GENERAL WORK STATEMENT

A. The purpose of the contract is to provide laundry services to the Naval Health Clinic Oak Harbor, WA (NHCOH) for the period of 01 October 2020 through 30 September 2024

LOCATION DAYS OF WEEK*** PICK UP

TIME

DELIVERY

TIME

Naval Health Clinic Oak Harbor (NHCOH) Operating Management Department BLDG 993 3475 N. Saratoga St Oak Harbor, WA 98278 360-257-9995/9518/9501

Each Monday, Wednesday, and Friday.

0800 AM –

1200 PM

Each Monday, Wednesday, and Friday By 1200

AM.

*** Except Federal Holidays

SECTION B: EQUIPMENT

B.1. GOVERNMENT OWNED EQUIPMENT

The contractor may use the NHCOH, Bldg. 993, loading dock for loading and off-loading. No U.S. Government owned equipment shall be used by the contractor or any other employees in the execution of this contract.

B.2.

The contractor shall utilize contractor owned equipment for the execution of all aspects of this contract. The responsibility for the purchase, maintenance and replacement of equipment required to perform this contract is solely the responsibility of the contractor.

SECTION C: DESCRIPTION/SPECIFICATIONS

C.1. SPECIFICATIONS FOR THE NAVAL HEALTH CLINIC Oak Harbor

All work under this contract shall be accomplished in accordance with the specifications in MIL- STD 665D, with amendments and revisions thereto, and with any Military Specifications of Standards cited herein. In addition, because of the uniqueness of healthcare requirements, the contractor shall maintain adequate procedures for collecting, transporting, processing and storing linens. These procedures will be in accordance with Centers for Disease Control (CDC) guidelines, and any existing State, Federal Regulations and the Joint Commission (TJC) Regulations.

C.2. SCOPE

The contractor will pick up and launder dirty laundry, sort and deliver the clean linen three times weekly between the hours of 0800 and 1200 on a day of the week agreed upon by the contractor and NHCOH, to exclude Federal Holidays. Transportation of soiled and clean linen will be in carts provided by the contractor. Folding specifications are necessary to meet existing storage requirements. The workload stated in the following schedule is approximate and in no way is to be considered as a guarantee by the Government. All linen will be supplied by the contractor.

1. COUNTING OF ARTICLES

a. DELIVERY. The contractor shall record the number of clean linen delivered on the delivery ticket and the government representative will verify the amount. Contractor will count pieces of clean linen and provide an original ticket indicating the count to NHCOH for reporting purposes. The contractor shall provide the tickets.

b. PICK-UP. The contractor shall record the number of dirty linen picked up and the government representative will verify the amount. Contractor will count pieces of dirty linen and provide an original ticket indicating the count to NHCOH for reporting purposes. The contractor shall provide the tickets.

c. RE-PERFORMANCE OF LAUNDERING/DRY CLEANING. The contractor shall re-perform cleaning of items identified as unsatisfactorily cleaned by the Quality Assurance Personnel (QAP) at no additional cost to the Government. Item(s) shall be re-cleaned and returned to the same exchange point on the next scheduled normal delivery day. If the return period falls on a holiday, item(s) shall be returned the next scheduled normal delivery day following the holiday. The contractor shall ensure item(s) re-cleaned are segregated from other cleaned laundry and identified as “re-cleaned” by a label or tag marked “re-cleaned,” and include the date and load number with which the items were originally returned. The number of the returned items shall be deducted from the total weekly number on the day the discrepancy was noted.

d. PACKING AND BUNDLING PROCEDURES FOR LAUNDRY. All items shall be separated by size, color and content and clearly marked, bundled or hung with the quantity of each marked on delivery bin. Laundry delivered to NHCOH shall be wrapped in accordance with method of finish codes and bundled as follows:

METHOD OF FINISH CODES

OH Return finished work on hangar S Steam Pressed Commercial Equipment

T Tie items with twine/string WD Wash and Dry WDF Wash, dry and fold WP Wrap finished work in clear film seal

WORKLOAD ESTIMATES DATA

ITEM DESCRIPTION SIZE COUNT FINISHING CODE

SCRUB TOP XS 73 WD/S/OH

SM 37 WD/S/OH

MD 36 WD/S/OH

LG 67 WD/S/OH

XL 80 WD/S/OH

3XL 68 WD/S/OH

SCRUB PANT XS 130 WD/S/OH

SM 3 WD/S/OH

MD 31 WD/S/OH

LG 46 WD/S/OH

XL 92 WD/S/OH

3XL 53 WD/S/OH

TOWEL, HAND SMALL 321 WDF/WP

TOWEL, BATH LARGE 37 WDF/WP

MOP HEADS N/A WD

BABY BLANKET N/A 56 WDF

PILLOW CASE N/A 25 WDF

FLAT SHEET N/A 203 WDF

FITTED SHEET N/A 65 WDF

GOWN W/SNAPS N/A 10 WDF

PINK MAMMO GOWN N/A 53 WDF

BREAST FEEDING

GOWN

N/A 23 WDF

BLUE RADIOLOGY

GOWN

N/A 38 WDF

CURTAINS N/A 61 S/OH

LAB COATS N/A 27 S/OH

**Quantities are subject to change based on patient load**

C.3. TORN LINEN/UNSERVICEABLE ARTICLES

All unserviceable and torn articles shall be separated from the serviceable linen and returned to the contractor and credit will be given to the government.

C.4. LAUNDRY

Laundry identified in the estimated pieced per year listed in Section C.2. is for use within NHCOH. Colored linen shall be laundered separately from white linen items. Like items shall be separated, packaged, and labeled by size together to allow for ease of sorting upon delivery of clean items to NHCOH.

C. 5. ROUTINE HANDLING OF SOILED LINEN AND LAUNDRY PROCESS

1. Soiled linen shall be handled as little as possible and with minimum agitation.

2. All soiled linen will be received from the loading dock in a closed plastic bag.

3. Linen that is saturated with blood or other body fluids shall be processed to remove stains.

4. Heavily soiled items, shall be laundered separately from other linen items.

5. Linen will be washed with detergent in water hotter than 71 degrees centigrade (160 degrees Fahrenheit) for 25 minutes.

C5.1. TRANSPORTATION OF LINEN

All clean linen will be stored and transported in carts used exclusively for clean linen or decontaminated with a disinfectant after being used for soiled laundry. Carts will have plastic liners to encase clean linen during transportation. Clean linen shall be packed by size, item, and double shrink-wrapped to further protect cleanliness during transportation. Each package shall be labeled with the size of item contained.

C5.2. HANDLING OF LAUNDRY

Linen received by the contractor may include contaminated linen, however the linen will not be specifically identified as such. All employees handling untagged soiled linen shall wear appropriate personal protective equipment (PPE). This equipment will be worn by anyone having contact with the soiled linen from the time it is removed from the plastic bag, to the time it completes the initial wash cycle.

C.5.3. SORTING AND FOLDING OF LAUNDRY

1. Dirty linen will be separated by physical structures from areas where clean linen is handled. This physical separation will be without holes or other permanent openings.

2. In the laundry, dirty linen will be moved from the dirtiest to cleanest areas as it is being processed.

3. Air ventilation will flow from the cleanest area to the dirtiest to the cleanest areas.

4. All areas will be cleaned and disinfected on a routine basis.

5. Flatwork finished laundry shall be washed, dried, pressed, folded, sorted and the quantity packaged according to item and color.

6. Rough finished laundry shall be washed, dried, folded and quantity packaged according to item, see Section C.2. Rough finished items include bath towels and blankets.

C.6. PERSONAL PROTECTIVE EQUIPMENT (PPE)

In the laundry, hand washing facilities will be available and PPE (i.e. gowns, gloves and masks) will be worn by personnel who sort dirty laundry.

C.7. NFPA STANDARDS

The contractor must ensure all polyester and cotton blend laundry meet the Static Generation Limitation Requirements set forth in National Fire Protection Association (NFPA) Standards 56A. All new polyester and cotton laundry, when identified shall be laundered with a suitable ionizing agent. Additionally, between 01 October and 30 April each year, all laundry shall be laundered with Ionizing Agent.

C.8. MATERIAL CLASSIFICATION AND PACKAGING

In accordance with paragraph 1.2 of MIL-STD 665D, the information contained in Section C.2., concerns the Type/Class of laundry services for items furnished to the contractor for laundering.

Strict segregation of items shall be observed. Carts shall be covered during transportation to prevent contamination.

C.9. INFECTION CONTROL/SANITATION STANDARDS

The requirements and recommendations of the Center for Disease Control and Prevention (CDC) shall be adhered to in regards to Laundry and bedding, details can be found at the following link:

https://cdc.gov/infectioncontrol/guidelines/environmental/background/laundry.html The contractor shall provide a written Infection Control Policy to the Contracting Officer Representative (COR) prior to contract start date. The contractor must ensure that infection control/sanitation standards are upheld in the laundry area. Government Representatives will have the right to hold periodic inspections of the contractor’s facility. With or without prior notification, these inspections will be performed as required by the Infection Control Regulations of the clinic. The following minimum standards apply:

1. CLEAN LAUNDRY

a. The laundry processing chain shall be arranged so that there is no contact between soiled and clean/processed laundry, and no interchange of personnel.

b. Clean and soiled laundry shall be transported in separate carts.

c. Laundry shall be handled with a minimum of shaking and agitating.

2. DIRTY LAUNDRY

a. Soiled laundry shall be sorted in a room set apart from the main laundry area.

There will be separate entry doors for soiled laundry and clean laundry areas.

b. Soap, bleach, and germicide shall be used in accordance with the manufacturer’s recommendations.

c. Vehicles shall be cleaned on a rotating basis (but not less than weekly and kept free of gross contamination, and stored in a area as free of contamination as feasible.

3. PLASTIC BAGS

a. At least weekly, all used bags shall be incinerated.

C.10. REQUIRED EMPLOYEE TRAINING

All laundry personnel must be specifically trained in their role in infection control by the contractor. New employees need intensive initial training. All employees need regular scheduled refresher training to include emerging healthcare laundry techniques and methods.

Employee training is required as follows:

1. General orientation on basic personal hygiene and infection control concepts.

2. Complete instruction on obtaining, using, and care for supplies and equipment.

3. Documentation of training is required for site visits. A syllabus must be maintained to ensure adequate coverage of the proper subject matter.

C.11. QUALITY CONTROL/ASSURANCE PROGRAM

The contractor shall establish a complete Quality Control Program to assure that the requirements of the contract are provided as specified. One copy of the Contractor’s Basic Quality Control Program shall be provided to the COR at the pre-award survey conference or not later than at the pre-performance conference if a pre-award survey is not conducted. An updated copy must be provided to the COR on contract start date and as changes occur. The program will include, but is not limited to the following:

1. An inspection system covering all the services stated. It must specify areas to be inspected on both a scheduled or unscheduled basis and the individuals who will do the inspection.

2. A method for identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable.

3. A file of all inspections conducted by the contractor, and the corrective action taken.

This file shall be made available to the Government during the term of the contract. The COR and Lead Quality Assurance Evaluator (LQAE) reserve the right to conduct unannounced inspections of laundry facility and associated records.

4. Prevention of quality problems. The contractor shall employ his/her commercial quality control program/procedures to identify, prevent and ensure non-recurrence of defective services.

Through implementation of the contractor’s quality control program/procedures, the government shall receive quality services meeting the requirements of this contract.

C.12. DODI 3020.37, CONTINUATION OF ESSENTIAL DOD CONTRACTOR

SERVICES DURING CRISIS.

None of the services required by this contract as identified are essential as defined and described in DoD Instruction 3020.37, Continuation of Essential DOD Contractor Services during Crises.

C.13. DIRECTIVES

The following listed government directives will be provided by the Naval Health Clinic Oak Harbor to the contractor and require mandatory compliance:

NUMBER SUBJECT DATE

NAVHOSPOAKHARBORINST

6770.1M

Linen Management 01FEB17

N/A Infection Prevention and Control Manual for

NHCOH

ISBN: 9781635851243 2020 The Joint Commission Comprehensive Accreditation Manual for Hospitals

15NOV19

1. Contractor shall be required to participate in any and all government inventories of linen during the period of this contract. Instructions for inventories will be typed and given to the contractor two weeks prior to inventories.

2. All correspondence between government and contractor shall be responded to within five (5) working days or less.

C.14. CONTROLLED ITEMS

Contractor representative shall count controlled items with a government representative at the time of pick up/delivery and record quantity on the ticket. Controlled items are those linen articles placed on 100 percent surveillance by the COR/LQAE. The government will pay a reasonable fee to replace lost, stolen, or damaged items that occur within NHCOH.

C.15. PICK-UP AND DELIVERY

Delivery of clean linen must be guaranteed at a consistent (four) hour window between the times of 0800 and 1200 on the scheduled day of delivery. The contractor’s representative (Delivery driver) shall ensure the amount of soiled linen (outgoing) is correct with a NHCOH representative and recorded on the ticket for soiled linen. Cleaned linen shall be verified by the contractor’s representative and LQAE and recorded on delivery ticket. Each clean load of laundry delivered must be accompanied by a count indicating, by item, the quantity of linen delivered. One copy of each (Ticket –Soiled Linen; Ticket – Delivered) shall be provided to the government representative. Payment to the contractor be will for the delivery of clean linen.

The delivery ticket is considered the daily invoice. The monthly invoice for payment to the contractor shall be taken from the daily invoices showing the total amount of linen delivered for the month and the total dollar amount.

C16. PERFORMANCE REQUIREMENTS SUMMARY

1. The Government’s primary quality assurance procedures are based on random sampling of the recurring output products of the contract using concepts of MIL-STD 105D. Other areas will be reviewed periodically (i.e. Monthly, Quarterly, and Semi-Annually).

2. The criteria for satisfactory and unsatisfactory performance is as follows:

a. THE REQUISITION SURVEYED BY SAMPLING: Criteria are derived from MIL_STD LO5D based on the lot size, sample size and AQL for each contract requirement.

When the number of defeats in the contractor’s performance discovered by the COTR exceed the allowable number of defeats, the contractor shall be required to explain in writing why performance was unsatisfactory, how performance will be returned to satisfactory levels, and how recurrence of the problem will be prevented in the future. In accordance with the general clause 52.246-4, “Inspection of Services”, the contractor will not be paid for services rendered in accordance with the standards set forth in this contract. The contractor is required to rework the services found by the Government to be unsatisfactorily performed. Because the sample represents the entire work requirements, the rework of the defects found by the Government shall not reduce the overall rating of that served.

b. FOR REQUIREMENTS NOT SURVEYED BY SAMPLING: The criteria for these requirements were derived from estimates of the level of performance experienced when the service was done by the Government personnel and are the level of performance deemed acceptable to the Government. The use of the contract discrepancy report and nonpayment provisions, as described above, applies to these requirements as well.

3. The contractor shall be paid for all performed in accordance with the contract standards.

Monthly payment will be reduced for unsatisfactory performance, using the following methods:

a. Each month contractor performance will be evaluated according to contract standards and acceptable quality assurance surveillance plan (QASP).

b. If performance in any required service is unsatisfactory, and the poor performance was not caused by Government action, or lack of action, an amount of money up to the monthly line item price times that percentage cost of the service summary shall be deducted.

4. Monthly payment to the contractor will be reduced for unsatisfactory performance using the following methods:

a.: FOR AREA SURVEYED BY SAMPLING:

(1) Example of deduction computation using sampling surveillance. In a laundry services contract, the COTR would survey “wash formulas” as a single performance requirement for the performance requirement summary (PRS). Random smapling results show that the AQL of the 4 % has been exceeded.

(a) Contract price per month for Laundry Services $10,000

(b) Per cent total contract price for wash formulas x 10%

(c) Total price for wash formulas per month $1,000

(d) Lot size 450

(e) Sample size 50

(f) Number of defects found = 20 (exceed reject level)

(g) Percentage of sample found Defective (20/50) x 40%

(h) Deduction for services not performed (line “c” x line “g’) x 400

(2) Examples of deduction computation for areas not surveyed by sampling:

Transportation of laundry is unsatisfactory, when the inspection was made, five defects were found. Unsatisfactory performance is when four or more defects are discovered. Deduction computation is as follows:

(a) Contract price per month for laundry services $10,000

(b) Percent of total contract price for wash formulas x 5%

(c) Total price for wash formulas per month $500

(d) Lot size 96

(e) AQL x 4%

(f) Reject level (line “d” x line “e”) 4

(g) Number of defects 5

(h) Defective percentage of transportation of laundry (line “h”/line “e”) x 5%

(i) Deduction for service not performed to (line “c” x line “h”) $25

NOTE: When not using sampling, the deduction computation is the same as for sampling except that the number of defects found is divided by the lot size, not the sample size, to determine the percentage of service defective.

NAVAL HOSPITAL BREMERTON/ BANGOR MEDICAL AND DENTAL CLINICS

LAUNDRY SERVICES

PERFORMANCE WORK STATEMENT

LAUNDRY SERVICES SPECIFICATIONS

1.0 GENERAL - All work under this contract shall be accomplished in accordance with standard commercial practices. All items are to be laundered or cleaned in accordance with what is known commercially as “Finished Work”. See paragraph 8.0 for the process. Laundering and cleaning shall be affected in accordance with the best commercial standards, utilizing materials and method that are not deleterious to the fabrics. No Dry Cleaning is required under this contract. See paragraph 17 for references US Naval Hospital Bremerton must be in compliance with.

2.0 PICKUP AND DELIVERY POINTS AND TIMES–The location for pickup and delivery time are set forth

LOCATION DAYS OF WEEK PICK UP TIME DELIVERY TIME

Naval Hospital Bremerton Linen Department Boone Road CSR/Sub-level/Code 0742 Bremerton, WA 98312-1898 360-475-4299/4501/4133

Each Monday, Tuesday.

Wednesday, Thursday, Friday, and Saturday, except Christmas and New Years Holiday

0700 AM – 0830

AM Daily

By 0830 AM the following work day* (Within 24 Hours) *Saturday pick-up delivered Monday

Branch Medical Clinic N-91, Bldg. 2050 Naval Subase, Bangor Silverdale, WA 98315 360-315-4372

Each Tuesday Each Thursday

0800 AM – 300 PM By 1100 AM the Following Thursday

Branch Dental Clinic Bldg. 2050 Naval Subase, Bangor Silverdale, WA 98315 360-315-4316

Each Tuesday Each Thursday

0800 AM – 300 PM By 1100 AM the Following Tuesday

By 1100 AM the Following Thursday

*This schedule shall be maintained during the performance of these mission essential services.

3.0 HANDLING – The contractor shall be responsible for all articles of laundry (Government-owned) in his possession. When the laundry is in possession of the Contractor, it shall be adequately stored and protected. Mixing of dirty and clean articles is prohibited. The laundry facility shall ensure solid physical separation between clean and contaminated linen at the laundry facility. A positive/negative air flow shall be established between these spaces. Laundry that has been segregated shall be returned in the same manner.

Billing should be made based on finished clean weight rather than soiled. Daily reco Hibiclens Frds will be maintained by the hospital. Average variance between clean and soiled weight should not exceed 8 percent.

4.0 VEHICLE / EQUIPMENT-

4.1 Vehicles used to transport laundry shall be clean, conform to commercial standards, and be equipped to protect against laundry contamination. Clean and contaminated (soiled) linen may be maintained in transport simultaneously, within the same vehicle, as long as it is contained in distinctly separate, covered containers. Vehicles shall be subject to examination at any time by the Surveillance Officer.

5.0 INVOICING – The Contractor shall invoice on a monthly basis by line item. Contractor shall provide a copy of delivery receipts with each invoice. The Contractor shall also attach tares to the monthly invoice and each delivery receipt.

6.0 LOST / DAMAGED LAUNDRY – Replacement or repair of any lost or damaged laundry shall be in accordance with the clause entitled “252.237-7015 Loss or Damage (Weight of Articles) (Dec 1991)”.

6.1 Unserviceable linen (not fit for use) shall be identified by the contractor prior to packaging and shipment to the customer. This shall be an integral part of the contractor’s Quality Control Plan (See Para. 11.0). Linen identified as unserviceable shall be packaged (bagged) separately from “finished work” identified as such and returned to the customer. Final determination as to the disposition of such linen shall be at the discretion of the customer.

7.0 BASKETS – The Government shall furnish roller baskets to transport Naval Hospital Bremerton (NHB) laundry to and from the contractor’s facility. All carts shall be cleaned and sanitized prior to being loaded with freshly laundered goods. Clean linen shall be protected with clean (new) plastic covers or bags prior to being loaded for delivery. Clinic locations have a significantly less amount of laundry than the NHB, so bags or contractor owned bins would be appropriate.

8.0 PROCESS - The Contractor shall process the laundry in accordance with industry standards as follows:

8.1 Perform any necessary pre-wash sorting.

8.2 All blood work shall be handled separately from other soiled linen. Wash formula must insure removal of bloodstains and contaminants. The use of chlorine based compounds shall be reserved for blood work and stain reclamation (Stain Wash). Non-chlorine based compounds shall be employed to remove stains on all other linen, as they are much less inclined to produce “premature fabric degradation” (tensile strength loss) and do not produce permanent stains when interacting with certain hospital anti-microbial agents, i.e. Hibiclens.

8.3 All laundry shall be washed in such a manner as to remove or destroy all pathogenic bacteria.

8.4 Wash, dry, and fold all items.

8.5 Iron all flat work (sheets, pillowcases).

8.6 Items determined by the Surveillance Officer to be re-laundered (e.g. excessive lint/ stains, etc.), will be accomplished at no charge, and shall not exceed 5%, during any monthly period. The Surveillance Officer will track all re-laundry services.

8.7 OR wraps and surgical field towels are required to be lint-free and should not be ironed. These articles shall be laundered separately from other hospital linen, without the use of fabric softeners, as these and all chemical residuals impede the sterilization process.

8.8 Clean laundry shall be sorted, weighed, and packaged (secured) by like color and kind (i.e. patient gowns with patient gowns, I.V. gowns with I.V. gowns, etc). Scrubs will be sorted by color and separated by size. Sample packaging requirements will be provided to the contractor if required, for employee training and to ensure that specifications are understood and met.

8.9 Laundry will be returned in sanitized baskets covered with clean (new) plastic covers or bags.

8.10 Any items found on or in laundry (nametag, pin, needles, syringes, etc), during the receipt, process or return of laundry by either the Contractor or Government will be reported to the Surveillance Officer.

8.11 Wool and synthetic articles are to be dried using low heat to prevent deleterious effects. Adequate

“cool down” of synthetic textiles and (cotton poly) blends shall be achieved to prevent flash melting. Permanent Press articles shall be removed from dryers “slightly damp”. It is preferred that these articles be further processed using “Steam Tunnels” or some similar piece of equipment.

9.0 DELAYS – The Contractor shall notify the surveillance officer at the hospital when an equipment malfunction or other problem will cause delay in pick-up or delivery of laundry.

10.0 CONTAMINATED LINENS-

10.1 All soiled hospital linen is considered to be contaminated / infectious and will be handled accordingly. Contractor management must ensure that appropriate personal protective equipment / garb is worn by laundry personnel who handle soiled hospital linens. The Contractor must comply with all local, state, and federal regulations and/or laws pertaining to the transportation, and handling of linens contaminated with pathogenic microorganisms.

10.2 The Contractor must have facilities available whereby goods contaminated with pathogenic micro-organisms/diseases can be received, and stored separately from clean linen.

10.3 The Contractor must remove or destroy all contaminates, pathogenic bacteria and other agents in the laundering process and prevent the reintroduction of such agents to the linens.

10.4 All soiled linen covered by this contract shall be considered contaminated and shall at all times be kept physically separated from clean linen during the processing and/or transit.

10.5 Soiled linen from patients with communicable diseases shall be placed in specially marked double-bags provided by the Contractor.

10.6 Soiled nursery linen shall be washed separately from other hospital linens. This linen must remain soft, with the souring process adequate to maintain optimal skin compatibility.

10.7 Laundry carts and bags must be handled, transported by the Contractor in such a manner as to alleviate the possibility of cross-contamination of clean linen by soiled line, i.e. sanitizing of carts, bags, and hampers after soiled linen transport.

10.8 Any physical barriers interposed between clean and soiled linen must be impervious to penetration by any and all disease agents.

10.9 Delivery Ticket. The Contractor shall provide a piece count of items processed with all clean laundry returned. Such record shall be typed or computer generated, with items listed on an 8 ½” x 11” sheet or form. Total weight figures (at Contractor’s place of business) for incoming (soiled) and outgoing (finished work) shall also be reflected on the delivery ticket.

Piece count and weight information will be used by the government to verify invoices for payment and as an inventory management tool to identify linen replacement requirements.

11.0 WORK STANDARDS - All workmanship, including delivery, shall be of Best Management

Practices (BMPs) of the healthcare laundry and dry cleaning industries.

11.1 Contractor shall be accredited by the Healthcare Laundry Accreditation Council (HLAC) and certified by the Textile Rental Service Association (TRSA), producing consistently “Hygienically Clean” results.

11.2 The Contractor must have a quality control manual, which ensures compliance with The

Joint Commission (TJC), (HLAC), (TRSA), Washington Automated Code (WAC) and all applicable infectious disease requirements. The QC Manual shall also address Exposure Control Plan (ECP), inventory management, handling, re-laundry, and loss and damage of items.

11.3 The Contractor shall inform the Government of all cleaning agents used for hospital/clinic laundering and shall inform the Government immediately of any change in cleaning agents.

11.3a The chemical TCC (Trichlorcarbonide) shall not be used in hospital laundering because of potential harm to newborn infants.

11.3 b A germicidal or Bacteriostatic textile agent shall be used in the final rinse as additional protection against bacterial growth.

11.4 In addition to TJC guidelines, all linen articles are to be washed and finished as specified in accordance with the following industry standards:

11.4.a Laundry will be free of contaminates and pathogenic bacteria (“Hygienically Clean”).

11.4.b Fabrics will be clean of all soils, spots, and stains.

11.4.c All work will be of a uniform high quality, entirely clean, dry, and free of excessive lint.

11.4.d. Linen articles will be free of objectionable odors.

11.4.e Fabrics will be free of any trace of detergents or laundry processing products which might cause irritation to the skin or cause premature fabric degradation.

11.5 Naval Hospital regulations require inspection of laundry cleaning facilities. The Contractor agrees to allow quarterly plant inspections conducted at the discretion of the Surveillance Officer and/or Preventive Medicine Office, and Infection Control Nurse.

The Contractor will take action to correct any discrepancies noted by these inspections.

The inspection standards that will be utilized are referenced in paragraphs 11.0 and 16.0.

12.0 ENVIRONMENTAL- The contractor shall comply with all Federal, State, and local jurisdiction, regulatory and administrative code requirements involving Environmental Protection and Hazardous Waste Management.

13.0 CONTRACTOR FACILITY

13.1 The nature of the work required by the proposed contract will require close liaison.

Therefore, the contractor’s facility in which the majority of the work under the contract is performed must be located within a two hour commuting distance from all the Government facilities. The facility must have adequate buildings or equipment sufficient for performance of the work required.

14.0 SURVEILLANCE OFFICER

14.1 The surveillance officers identified in the clause entitled “Surveillance of Firm-Fixed Services” will act as liaisons between government and contractor personnel. In addition, the surveillance officer will conduct quality assurance of services performed and acceptance of such services, provide technical advice, address security issues, submit applicable reports to the ACO, and alert the PCO/ACO of any potential problems.

15.0 MISCELLANEOUS

15.1 It is emphasized that only the contracting officer has the authority to modify the term of the contract, therefore, in no event will any understanding, agreement, modification, change order or other matters deviating from the terms of the basic contract between the contractor and any other person be effective or binding on the government.

15.2 When/if in the opinion of the contractor, an effort outside the existing scope of the contract is requested, the contractor shall promptly notify the Procuring Contracting Officer (PCO) in writing.

15.3 The contractor must take no action unless the PCO or Administrative Contracting Officer has issued a contractual change.

N0040620R0031

16.0 REFERENCES- The services provided by the contractor shall comply with the following regulations:

16.1 NAVMED P-5010, Manual of Naval Preventative Medicine, Chapter 2, “Sanitation of Living Spaces and Related Service Facilities”: specifically Section IV:

“Laundry and Dry Cleaning”, dated Jun 2019. (http://www.med.navy.mil)

16.2 The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) and applicable infectious disease requirements dated 01 Jan 1997. (http://www.jcaho.org)

16.3 Washington Administrative Code (WAC) 246-318-160. (http://app.leg.wa.gov)

16.4 Centers for Disease Control (CDC) Guidelines, where applicable. (http://www.cdc.gov)

16.5 Local, State, and Federal Regulations, where applicable.

17.0 HISTORICAL DATA FOR CONTRACT LINE ITEMS

BREMERTON NAVAL HOSPITAL

Blanket, Patient Cape, Mammography Curtain, Cubicle Pillow Case, O.R. (Green) Pillow Case, Standard (White) Sheet, O.R. (Green) Sheet, Standard (White) Sheet, Fitted Towel, Bath Towel, Hand Towel, Surgical Field (do not iron) Towel, Multi- Purpose (Blue) (do not iron) Wrap, Pocket Surgical Instrument (do not iron) Wrap Baby Shirt Bath Robe Gown, Multi-Purpose Patient Jacket, Warm-up, Long Sleeve Jacket, Technician’s Lab Coat Scrub Top Scrub Pant Gown, Breast Feeding

TOTAL POUNDS 400,000

BANGOR MEDICAL AND DENTAL CLINICS

Lab Coat Coat, Dr.

Gown, Surgical Scrub Pant Scrub Top Technician Jackets Gown, Cover Blanket, Cotton Eye Drapes Pillow Case Sheet, all sizes Towels, Bath Wash Cloths Towel Hand

TOTAL POUNDS 15,000

THE FOLLOWING NAVSUP LOCAL TEXT IS HEREBY MADE PART OF THE STATEMENT OF

WORK/PERFORMANCE WORK STATEMENT.

NAVSUP FLC PUGET SOUND may utilize contractor support through the AbilityOne Program, as needed, to perform contract closeout functions for this acquisition. Information, including business sensitive/confidential or proprietary data, that the offeror provides to the Government or information already in the possession of the Government may be viewed and utilized by the AbilityOne Program support contractor personnel during the course of its contract performance. The information that may be made available to the support contractor may include, for example, pricing and technical proposals, historical contract, pricing and performance information, Commercial Asset Visibility (CAV) reporting information and similar data/information.

By submission of a proposal in response to this solicitation, the offeror and its subcontractors consent to a release of their business sensitive/confidential or proprietary data to the Government's AbilityOne Program support contractor personnel in order to perform close out services. Prior to the release of any such information to the support contractor, the support contractor will have in place with the Government a Non- Disclosure/Non-Use Agreement in accordance with the terms of the AbilityOne Program support contract.

Offerors may execute their own Non-Disclosure Agreement with the AbilityOne Program (AbilityOne contact information available from the contracting point of contact). The support contractor must provide copies of the executed agreements to the Contracting Officer and the Contracting Officer's Representative (COR) for the support contract; and the offeror/contractor for this acquisition must provide copies of the executed Agreement to the Contracting Officer for this acquisition. If the offeror/contractor seeks such a Non-Disclosure Agreement with the AbilityOne Program support contractor, the Agreement must be executed no later than the date of final delivery under the resulting NAVSUP FLC PUGET SOUND contract.

THE FOLLOWING NAVSUP LOCAL TEXT IS HEREBY MADE PART OF THE STATEMENT OF

WORK/PERFORMANCE WORK STATEMENT.

Contractor Unclassified Access to Federally Controlled Facilities, Sensitive Information, Information Technology (IT) Systems or Protected Health Information

Executive Order 13467, Reforming Processes Related to Suitability for Government Employee, Fitness for Contractor Employees and Eligibility for Access to Classified National Security Information, Homeland Security Presidential Directive (HSPD)-12, requires government agencies to develop and implement Federal security standards for Federal employees and contractors. The 5 CFR 32 Part 157 in concert with DoD Manual 1000.13, Vol 1, implements the Federal Standards.

APPLICABILITY

This text applies to all DoD sponsored individuals who require CAC eligibility (or login and P/W if acceptable per contract) for: Physical access to DoD facilities or non-DoD facilities on behalf of DoD;

Logical access to information systems (whether on site or remotely); or remote access to DoD networks that use only the CAC logon for user authentication, or access to sensitive and protected information. This applies to the Office of the Secretary of Defense, the Military Departments, the Office of the Chairman of the Joint Chiefs of Staff and the Joint Staff, the Combatant Commands, the Office of the Inspector General of the DoD, the Defense Agencies, the DoD Field Activities and all other organizational entities within the DoD (hereinafter referred to collectively as the "DoD Components").

Each contractor employee providing services at a Navy Command under this contract is required to obtain a Department of Defense Common Access Card (DoD CAC). Additionally, depending on the level of computer/network access, the contract employee will require a successful investigation as detailed below.

ACCESS TO FEDERAL FACILITIES

Per HSPD-12 and implementing guidance, all contractor employees working at a federally controlled base, facility or activity under this clause will require a DoD CAC. When access to a base, facility or activity is required contractor employees shall in-process with the Command’s Security Manager upon arrival to the Command and shall out-process prior to their departure at the completion of the individual’s performance under the contract.

START-UP PERIOD

All contractor resource onboarding documents must be submitted via the prime contractor. The prime contractor shall make all necessary preparations to assume full responsibility for productive performance of the performance start date.

Definition of “productive”:

a. Visit Authorization Request (VAR)

b. Contractor Information Sheet (CIS)

c. Completed EQIP (Electronic Investigation)

d. All contractor resource(s) must have an active JPAS profile.

e. Common Access Card (CAC)

Note (1): Invoicing by the contractor will begin as of the commencement of the performance period of services and no reimbrusement will be paid by the government for efforts expended during the start-up period.

Note (2): Foreign Nationals are not allowed acces sot the functional/system side of Enterprise Resource Planning (ERP).

ACCESS TO DOD INFORMATION TECHNOLOGY ( IT) SYSTEMS

In accordance with (IAW) Secretary of the Navy (SECNAV) M-5510.30, contractor employees who require access to DoN or DoD networks are categorized as IT-I, IT-II, or IT-III. The IT-II level, defined in detail in SECNAV M5510.30, includes positions which require access to sensitive information. Sensitive information includes information protected under the Privacy Act, to include Protected Health Information (PHI). All contractor employees under this contract who require access to Privacy Act protected information are therefore categorized no lower than IT-II. IT Levels are determined by the requiring activity’s Command Information System Security Manager (ISSM)/Information Assurance Manager

(IAM).

Contractor employees requiring privileged or IT-I level access, (when specified by the terms of the contract) require a Single Scope Background Investigation (SSBI) or T5 or T5R equivalent investigation , which is a higher level investigation than the National Agency Check with Law and Credit (NACLC)/T3/T3R described below. Due to the privileged system access, an investigation suitable for High Risk national security positions is required. Individuals who have access to system control, monitoring, or administration functions (e.g. system administrator, database administrator) require training and certification to Information Assurance Technical Level 1, and must be trained and certified on the Operating System or Computing Environment they are required to maintain.

Access to sensitive IT systems is contingent upon a favorably adjudicated background investigation. When access to IT systems is required for performance of the contractor employee’s duties, such employees shall in-process with the Navy Command’s CSM and ISSM/IAM upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual’s performance under the contract.

Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The decision to authorize access to a government IT system/network is inherently governmental. The contractor supervisor is not authorized to sign the SAAR-N; therefore, the government employee with knowledge of the system/network access required or the COR shall sign the SAAR-N as the “supervisor”.

The SAAR-N shall be forwarded to the Command’s Security Manager at least 30 days prior to the individual’s start date. Failure to provide the required documentation at least 30 days prior to the individual’s start date may result in delaying the individual’s start date.

When required to maintain…